Dr Aquaguard Edge ayur WATER PURIFIER User Manual
- June 5, 2024
- Dr Aquaguard
Table of Contents
- THE POWER OF Dr.Aquaguard™ EDGE WITH AYURFRESH™
- Dr.Aquaguard™ EDGE WITH AYURFRESH™ AND OTHER MINERAL ENRICHMENT
- INSTALLING YOUR WATER PURIFIER
- INPUT WATER QUALITY USAGE LIMITATIONS
- As per standard test conditions.
- KNOW YOUR Dr.Aquaguard™ EDGE WITH AYURFRESH™
- PRECAUTIONS WHEN USING AYUR WATER
- CLEANING AND DISINFECTION OF WATER STORAGE TANKS
- HERE’S HOW YOUR Dr.Aquaguard™ EDGE WITH AYURFRESH™ WORK
- TIPS FOR SAFETY AND MAINTENANCE OF YOUR Dr.Aquaguard™ EDGE WITH
- RECOMMENDATIONS
- INSTRUCTION
- IMPORTANT SUGGESTIONS
- Dr.Aquaguard™ EDGE WITH AYURFRESH™ PURIFICATION PROCESS
- FILTER REPLACEMENT METHODS
- TECHNICAL SPECIFICATIONS OF Dr.Aquaguard™ EDGE WITH AYURFRESH™
- KNOW YOUR Dr.Aquaguard™ EDGE WITH AYURFRESH™ NEXT-GEN LED DISPLAY
- MAINTAINING YOUR Dr.Aquaguard™ EDGE WITH AYURFRESH™
- A QUICK CHECKLIST
- ZERO PRESSURE PUMP
- WARRANTY TERMS AND CONDITIONS
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
- As per standard test conditions
- As per standard test conditions
USER MANUAL
Note: The colour and specifications of the product may vary from that shown on the user manual.
THE POWER OF Dr.Aquaguard™ EDGE WITH AYURFRESH™
Dr.AquaguardTM EDGE removes all harmful substances from water and retains the
essential natural minerals. But what’s really different about this purifier,
is that it brings you the Goodness of 7 Ayurvedic ingredients in your water
purifier with AYURFRESHTM^. Along with Active Copper MaxxTM* technology that
adds Calcium, Magnesium, Copper and Zinc to your drinking water,
Dr.AquaguardTM EDGE ensures that you get the Goodness of Ayurvedic ingredients
in your water.
It comes with a special HD RO membrane that purifies water, and an advanced
Mineral GuardTM technology, that retains essential natural minerals in water
that other water purifiers deplete. The Dr.AquaguardTM EDGE HD UV has a
11-watt UV lamp, with a UV reflector housing, for an advanced UV dose to
ensure 100% elimination of waterborne disease-causing micro-organisms.
Dr.Aquaguard™ EDGE WITH AYURFRESH™ AND OTHER MINERAL ENRICHMENT
TECHNOLOGIES
*ACTIVE COPPER MAXXTM CARTRIDGE*
Active Copper MaxxTM is a unique combination of naturally occurring vital
minerals like Calcium, Magnesium, Copper and Zinc with anti-microbial
Activated Carbon Granules. The slow-release technology enhances the taste of
the water by removing residual dissolved harmful gases like VOCs, and
increases the level of minerals like Calcium, Magnesium, Copper and Zinc in
water, at the same time balancing the pH of water, making it healthy.
IS 10500: 2012 Drinking Water Specification (Acceptable Limit)
BIOTRONTM TECHNOLOGY
The Biotron is a patented (applied) Multiple Magnetic Field (MMF) generating
device. It creates a magnetic field in the water. This magnetic field breaks
complex water molecules into fine micro-clusters, making water more bio-
available so that your body can easily absorb the minerals and the goodness of
water, along with its much-needed nutrients.
a) Independent Published Scientific Research
b) Agriculture Water Management 96(2009) 1229-1236
c) Current World Environment Vol. 9(3), 1008-1016 (2014)
d) Nutrition Research and Practice (Nutr Res Pract) 2013; 7(1):34-42
MINERAL GUARDTM TECHNOLOGY
Retains essential natural minerals in the water which other purifiers deplete.
AYURFRESHTM^ CARTRIDGE
Ayur cartridge is a unique blend of 7 indigenous herbs and spices, delivering
the goodness of Ayurvedic ingredients in your water.
^AyurFresh refers to feeling fresh and hydrated after consuming purified water
enriched with the blend of Ayurvedic ingredients.
**SILVER SHIELD**
Silver Shield is a silver ion-releasing system known for its anti-microbial
property. It ensures that the water collected is free from any possible
bacterial and viral contamination, post-purification.
IS 10500: 2012 Drinking Water Specification (Acceptable Limit).
INSTALLING YOUR WATER PURIFIER
Make sure that your Dr.AquaguardTM EDGE is installed by a trained Eureka Forbes Service Technician only.
- Input water must be tested for Total Dissolved Solids (TDS).
- Install your water purifier in a suitably ventilated place. Keep it away from direct sunlight, heating devices or areas below freezing temperature. You can keep it on the kitchen counter or wall mount it.
- Ensure that the input water temperature is in the range of 10°C 40°C. Do not connect to a hot water tap as it can damage the filters.
- Make sure that the tap water pressure is not exceeding 3.0 kg/cm2 for Dr.AquaguardTM EDGE HD RO+UV+MTDS.
- After installing, run the purifier for 5-10 mins.
- Make sure that the reject water pipe (blue coloured pipe available in Dr.AquaguardTM EDGE HD RO+UV+MTDS model only) is placed lower than the purifier, to avoid stagnation of high TDS reject water in the pipe.
- MTDS Regulator Operating Procedure: TDS Modulator is located inside the product. As per factory setting, it comes in completely closed mode. The TDS level of output water can be increased by slowly loosening (turning anti-clockwise) the spindle of the TDS modulator. Normally, a slight quarter turn is enough to increase the TDS of output water. Rotating the spindle in clockwise direction closes the TDS modulator, and reduces the level of TDS blending. Please note that TDS blending and its adjustment is dependent upon the level of TDS of input water and on the TDS reduction capacity of the RO Membrane. TDS adjustment should be done by a company authorised personnel only.
INPUT WATER QUALITY USAGE LIMITATIONS
- If the input water Iron content is more than 0.3 mg/litre, use of an Iron Remover** is recommended as a Pre-treatment.
- If the input water turbidity is more than 5 NTU, or comprises of colloidal particles, use of a special filter** is required as a pre-filter.
- If the input water TDS is more than 1,000 ppm (mg/L) or input water hardness is more than 300 ppm (mg/L), use of a Membrane life enhancer** is recommended.
- Do not install the water purifier if the TDS is more than that prescribed in the technical specifications.
**Available at an extra cost.
FOR Dr.AquaguardTM EDGE with AYURFRESHTM
S.N | CONSUMABLE CARTRIDGES | AVERAGE SERVICE LIFE |
---|---|---|
1 | HD – FilterTm DIY | 6,000″litres |
2 | Chemi-Block DIY | 6,000″litres |
3 | HD RO Membrane Filter DIY | 6,000#Iitres |
4 | UV Lamp (11 Watts) | 8,000** burning hours |
5 | Active Copper Maxxm Cartridge | 6,000″litres |
6 | Ayur Cartridge | 600 litres& |
7 | Biotronlm | 6,000″ litres |
8 | Silver Shield | 6,000″ litres |
As per standard test conditions.
**As per UV manufacturer’s specifications.
@The taste experience might vary depending upon individual’s palate.
KNOW YOUR Dr.Aquaguard™ EDGE WITH AYURFRESH™
Important Note on Ayur water:
- The cartridge is designed to give the give the goodness of Ayurvedic ingredients up to 6,000 litres# of life under standard test conditions.
- The taste experience might vary depending upon individual’s palate. Replace the cartridge** when you feel that the taste/flavour has reduced.
- The cartridge can be bought from our Eureka Forbes Service Centre at an extra cost.
- Ayur tank gets filled only when the regular RO water tank is full. Ensure that the regular tank and Ayur tank are full during water collection.
- The taste/flavour may vary depending upon the quality and temperature of water.
- Residual transfer of flavour is common while using the same container for regular and Ayur water.
- Ayur cartridge is manufactured in a FSSAI licensed facility. The active ingredients are extracted from natural spices procured from Kerala, which are also used in our daily food preparations.
- No preservative and artificial colours added in Ayur cartridge.
- Ayur cartridge in not for retail sale. To be used with Aquaguard Water Purifier only.
As per standard test conditions
**Available at an extra cost
Storage of Ayur water
- Storage of Ayur water in an open condition or in a matka vessel may alter the taste of water and result in drastic decline of flavour.
- It is recommended to consume the collected Ayur water within 12 hours, when stored in a closed container.
- Recommended not to be stored in copper vessel as it alters taste/flavour.
PRECAUTIONS WHEN USING AYUR WATER
- Ayur water is only for drinking purposes.
- Avoid the use of Ayur water to make baby food as it imparts flavours. Pregnant and nursing women should consult their doctor before consuming this water.
- Any dietary restrictions/hyper-sensitiveness to spices mentioned below also applies for Ayur water. Spices used: Cinnamon, Black Pepper, Clove Buds, Cumin, Cardamom, Tulsi leaves and Ginger.
- If under long term prescription of medicines, consult doctor before consuming the water.
- Mild frothing of water due to active ingredients might occur. This does not alter the flavour nor the quality of water.
CLEANING AND DISINFECTION OF WATER STORAGE TANKS
The tanks in your Dr.AquaguardTM EDGE Ayur are already protected from microbial growth with our Silver Shield* technology. Additionally, the following cleaning procedure can be followed:
- Switch-off the water purifier from the main power supply.
- Open the top cover and push the tap lever up, to drain the tanks.
- Wipe the inside of the tanks with a dry, clean soft cloth.
- Keep the top cover in place.
- Switch the power supply on.
- Let the storage tank get filled, rinse the surface, and drain the water completely.
- Now your unit is ready to use. In case you notice any smell, discard the tank water completely and refill it again.
Important Note: Do not use disinfection tablet
*IS 10500: 2012 Drinking Water Specification (Acceptable Limit)
HERE’S HOW YOUR Dr.Aquaguard™ EDGE WITH AYURFRESH™ WORK
NOTE: THIS IS A SCHEMATIC ILLUSTRATION OF THE PRODUCT TO GIVE A VISUAL SCHEME OF WORKING OF PRODUCTS. THIS IS NOT AN ACTUAL ENGINEERING DRAWING OF THE PRODUCT.
TIPS FOR SAFETY AND MAINTENANCE OF YOUR Dr.Aquaguard™ EDGE WITH
AYURFRESH™
- Read attentively and understand the purifier and its functions before use.
- Installation and service has to be conducted by authorised persons from Eureka Forbes Limited only.
- Install the purifier at a location with ample ventilation.
- Ensure that the purifier is installed in a dry place. Do not expose it to direct sunlight or heat sources.
- Ensure that the installation height is ideal for comfortable reach for the user to avoid any accidental water spill (Approx. 5 feet).
- Do not remove or insert the plug with wet hands.
- Replace the filters when the end of life indicator is displayed by your purifier.
- Ensure that the filter cartridges and spares used during service/replacement are genuine and from Eureka Forbes only.
- Always switch off and disconnect the power plug before maintenance or cleaning.
- In case of any damage or incorrect functioning, immediately contact an authorised service centre of Eureka Forbes Limited. Do not repair on your own.
RECOMMENDATIONS
- Discard the first glass of water after initial installation/change of Ayur cartridge.
- When the unit is not in use for more than 48 hours, discard the first glass of water before use.
- Prolonged stagnation may impart stronger flavour into your water. Dilute with regular water if needed.
- Children under 12 years of age can use Ayur water under the supervision of adults.
- No adverse effects are observed with purified Ayur water. In case of any adverse effects, discontinue Ayur water usage and contact customer care on 1860 2661 177.
INSTRUCTION
- Install Ayur cartridge within 9 months from date of manufacturing. Once installed, the cartridge lasts for usage for up to 600 litres# of water drawn.
- Before installation, please check the expiry date of the cartridge. In case of expiry, contact our customer care number on 1860 2661 177.
- Exhausted Ayur cartridge is to be returned to the authorised persons of Eureka Forbes only.
As per standard test conditions
IMPORTANT SUGGESTIONS
DOs
- Turn OFF the main switch if you don’t use your Dr.AquaguardTM for more that 3-4 hours.
- Store water from your Dr.AquaguardTM EDGE in clean containers. For hygiene reasons, it is preferable not to store water for more than 2 days.
- We recommend routine check-ups for your Dr.AquaguardTM EDGE at least once in 6 months.
- If your Dr.AquaguardTM has not been used for a long time, allow 2-3 glasses of water to flow out before collecting the water for use.
DONT’s
- Spill water on any panel as this may lead to shock.
- Store water from your Dr.AquaguardTM in matkas and candle filters as the water can get re-contaminated.
- Use an extension box for power connection.
- Connect it to a hot water supply source.
- Install your Dr.AquaguardTM close to a gas stove or cooking range.
- Cover the product with a plastic or a cloth. Putting a cover on the product may cause damage to the product.
Dr.Aquaguard™ EDGE WITH AYURFRESH™ PURIFICATION PROCESS
STAGE | TREATMENT | MATERIAL | BENEFITS |
---|---|---|---|
1. | HD Filter Cartridge.’ | High-Density Multiple Layer Polypropylene | Removes |
turbidity and other fine suspended particles such as dust, dirt, mud, and
sand, giving you clear water.
2.| Chem-Block (with build in Particle Trap Filter)| Dust-free Bacteriostatic
Activated Carton Block| Reduces excess chlorine and organic impurities. Also
absorbs bad taste and odour from the water.
3.| Mineral Guardw| Micro-controller-based electronic impulse producer|
Generates electronic impulses which prevent scaling/deposition of Calcium and
Magnesium on the Quartz Glass tube of the UV reflector chamber, thereby,
ensuring best UV Penetration through Quartz Glass into the water column and at
the same time keeping essential minerals like Calcium and Magnesium intact in
water.
4.| Membrane Life Enhancer’| Special antiscalant media| Prevents scaling of
dissolved salts on the surface of the membrane, thereby, enhancing the
membrane life and performance
5.| HD RO Cartridge| Thin Film Composite (TFC) Reverse Osmosis Membrane|
Reduces TDS, Hardness, Pesticides, and heavy metals like arsenic, lead, and
mercury. Eliminates micro-organisms like bacteria, viruses, protozoa, and
cysts.
6.| UV e-boiling| Germicidal UV Lamp| UV disinfects the water by eliminating
waterborne disease-causing bacteria, viruses, and protozoa, thereby, making it
safe to drink.
t-:| Active Copper Maxx’M Cartridge| Bacteriostatic Taste Enhancer with Active
Copper Maxxw Technology| Copper has antimicrobial, antioxidant, and anti-
inflammatory properties that help to support healthy metabolism. It also helps
to provide the body with energy and is much needed for growth and development.
The activated carbon removes organic components and polishes the water, giving
it a sparkling look, making it pure and great to taste.
8.| Biotronw Cartridge| Patented Multiple Magnetic Field (MMF) generating
device| Breaks complex water molecules into fine micro-clusters, making water
more bio-permeable So that your body can easily absorb the goodness of water,
along with its much-needed nutrients.
g.| Silver Shield*| A silver ion-releasing system known for its antimicrobial
property| It ensures that the water collected is free from any possible
bacterial and viral contamination, post-purification.
‘IS 10500: 2012 Drinking Water Specification (Acceptable Limit)
10.| Ayur cartridge| Cartridge loaded with goodness of Cinnamon, Black Pepper,
Clove buds, Cumin, Cardamom, Tulsi leaves, and Ginger.| Ayurfresh is a unique
combination of 7 indigenous spices, delivering the Goodness of Ayurvedic
ingredients in your water, using a patented (applied) technology.
Cartridge manufacturer FSSAI No.10017041001075
-
Installation: Ayur cartridges will be installed by authorised service technician. It is packed separately in a moisture barrier pack to get better shelf life and stability. Install the cartridge immediately
after opening the pack and seal. Do not use if the cartridge packaging is open/distorted. -
Replacement: Procure the cartridges directly from the authorised service Centre of Eureka Forbes and it should be replaced by a qualified service technician.
-
Additional Information: Children can use the Ayur water under the supervision of adults. The taste of water drawn from Dr.AquaguardTM EDGE AyurFresh may vary because of water temperature, pH level,
TDS level and flow rate. In case of strong taste, one can dilute with regular water if needed.
***Not a part of the product, Membrane life enhancer is recommended if the input water TDS is more than 1,000 ppm (mg/L) or input water hardness is more than 300 ppm (mg/L). Available at extra cost.
FILTER REPLACEMENT METHODS
DIY: STEPS TO REPLACE CARTRIDGE FILTER
01 Turn off the power supply and
close the water supply before proceeding to change the cartridge.| 02 Open the
water dispenser tap and
empty the water from regular water tank and Ayur water tank.| 03 Open the
front fascia.
---|---|---
| |
04 Lift the taps upward.| 05 Lift the cartridge upwards and
pull it towards the front using two hands.| 06 Match the label and the colour
code with the filter to be replaced.
| |
Important Note: To avoid confusion, do not remove all the filters at once. Remove, match and change the filters one by one.
07 Unclip the junction connector.| 08 Rotate Filter clockwise to| 09 Replace
the new filter by first
---|---|---
| |
10 Grip the cartridge firmly from
the bottom, apply an upward force and rotate anti-clockwise till it fits
completely.| 11 Carefully match and re-clip the
colour-coded junction connectors.| 12 Pull the levers on either side of
the filters upwards to bring the cartridge to its original position.
| |
13 Push down the taps back to their
default position.| 14 Fix the front fascia and turn on
the power supply and water supply.
---|---
|
TECHNICAL SPECIFICATIONS OF Dr.Aquaguard™ EDGE WITH AYURFRESH™
# | Technical Parameter | Specification |
---|---|---|
1 | Model | Dr.Aquaguard” EDGE HD RO+UV+MTDS |
PRODUCT SPECIFICATION
1| Dimension (W X D X H)| 356 mm X 268 mm X 528 mm
2| Net Weight| 9 KG. (approx.)
3| Purification Technology| RO+UV
4| Tank Capacity| Regular Tank Volume: 2.5 litre
Ayur Tank Volume : 2.2 litre”
5| Purification Stages / Additional Features| Stage 1 : HD – FilterTM
Stage 2 : Mineral GuardTM
Stage 3: Chemi-Block
Stage 4: HD RO Membrance Filter
Stage 5: UV Lamp (11 Watts)
Stage 6 : Active Copper MaxxTM Cartridge
Stage 7: BiotronlM
Stage 8: Silver Shield
Stage 9: Ayur Cartridge
ELECTRICAL SPECIFICATIONS
1| Power Rating| 45 Watts (max.)
2| Power Supply| Input 230 VAC External AC/DC Adaptor, 24 V DC, 2.5 Amps
3| UV Lamp| 11 Watts
4| Operating Voltage Range| 150 to 280 V AC, 50 Hz
5| UV Lamp Life| 8,000 burning hours (as per UV lamp Manufacturers spec.)
RECOMMENDED INPUT WATER PARAMETERS
1| Chlorine Content (max.)| 0.2 mg/litre
2| Input Iron Content (max.)| 0.3 mg/litre
3| Input Water Turbidity (max.)| 5 NTU
4| Total Dissolved Solids (TDS)| Up to 2,000 mg/litre”
5| Input Water Temperature| 10°C – 40°C
6| Hardness (max.)| 600 mg/litre
7| Input Water Pressure (range)***| Up to 3.0 kg/cm2
*Technical Specifications are subject to change without prior notice.
Note: The performance data presented in the table is applicable under
standard laboratory conditions#. Actual performance may vary depending on the
input water quality, water pressure and condition of filters. Input water
quality/pressure/TDS are important determinants of recovery rate and
rejection.
***If pressure is higher than the maximum specified, use of pressure
regulating valve is recommended.
++If the input water TDS is more than 1,000 ppm (mg/L) or input water hardness
is more than 300 ppm
(mg/L), use of a Membrane life enhancer is recommended. The above accessory is
available with our company at an additional cost.
Warranty void if product is not installed as per the recommendations.
#Standard Test Conditions:
Feed Water Quality: TDS Max: 1,000 mg/litre, Pressure: 1.0 kg/cm2, Turbidity:
Max. 1 NTU, Temperature: 25°C, Chlorine: Below 0.2 mg/litre, Iron: Below 0.3
mg/litre, Life: 6,000# litres (Except Ayur cartridge).
#Ayur tank gets filled only after the Regular water tank is full. Ensure that the regular water tank and Ayur tank are full during water collection.
KNOW YOUR Dr.Aquaguard™ EDGE WITH AYURFRESH™ NEXT-GEN LED DISPLAY
PURIFICATION PROCESS| PROCESS| RO/UV ICON| CALL SERVICE|
POWER ICON| INDICATION BAR
---|---|---|---|---|---
Power ON| All LEDs will glow for S seconds
Purification Process| Blinks for 6 secs.| UV icon Solid| OFF| ON| Blue Solid
Tank Filling Mode| Blinks at 0.5 secs. rate| RO & UV icon Solid| OFF| ON| Blue
Solid
Tank Full| Solid| OFF| OFF| ON| Blue Solid
UV Lamp/SV/pump Fault| OFF| OFF| Blinks at 0.5 secs.| ON| Blue Solid
DRS| OFF| OFF| OFF| OFF| Blue Light Blinks
EA Fault| OFF| OFF| Red Solid| ON| Blue Light Blinks
Filter Life 1″ Warning (5,400 litres)| Blinks every S secs.| OFF| Blinks every
S secs.| ON| ON
Filter Life 2nd Warning (5,700 litres)| Blinks every 2 secs.| OFF| Blinks
every 2 secs.| ON| ON
Filter Life EOL (6,000 litres)| Blinks every 0.5 secs.| OFF| Blinks every 0.5
secs.| ON| ON
MAINTAINING YOUR Dr.Aquaguard™ EDGE WITH AYURFRESH™
- Discard the first filling of water from the storage tank.
- Drain the water from the tank if it hasn’t been used for over 48 hours.
- Ensure that the flow restrictor is checked and replaced (if required) by the authorised service technician during the mandatory service or in-service call.
A QUICK CHECKLIST
Problems | Checkpoints | Solutions |
---|---|---|
Water tastes bad | 1. Is the tank clean? |
2. Have you kept the purified water in the tank or too long?
3. Is it time to change the filter?| Clean the storage tank.
Dispense of water and clean the tank.
Call an authorised Eureka Forbes service technician.
Less water has been purified| 1. Is the tap water valve closed?
2. Is the tap water pressure too low?
3. Filters may be clogged or damaged.| Open the tap water valve.
If so, the amount of purified water will be reduced. Call an authorised Eureka
Forbes service technician.
Water dosen’t flow into the storage tank| 1. Is there water available in the
overhead tank?
2. Is the main water supply tap closed?
3. Not sure what is wrong?| Ensure the overhead tank is filled with water.
Ensure the tap is open.
Call an authorised Eureka Forbes service technician.
Water is leaking| 1. Is water coming out of the tap of the purifier?| Close
the tap water valve, unplug the power cord and call an authorised Eureka
Forbes service technician.
ZERO PRESSURE PUMP
Your Dr.AquaguardTM is equipped with a unique pump having both suction and boosting capabilities with specially designed ZPP and DRS (Dry Run Sensor) Claims. Now, this enables your Dr.AquaguardTM to work in the following operating conditions:
- Normal Input Water Pressure up to 3 bar (max.)
- Low Water Pressure from Loft Tank
- Zero Water Pressure
- Suction Mode – Maximum 1m below product level
Product Functioning with ‘Normal/Low & Zero Pressure’:
- Ensure that the water flow from the tap into the product is always more than 1.5 LPM.
- In case there is no incoming water supply, the DRS detects unavailability of water and stop the unit from working to prevent dry running.
- As and when the water supply resumes, the DRS detects the availability of water and restarts the product. Meanwhile the intelligent mechanism in your Aquaguard will keep on checking the availability of water at regular defined intervals and make the product work as and when water supply resumes.
Note: In case you notice that water in the supply line resumes and product is in stand-by mode, then please restart the product by switching OFF and ON the power supply.
Product Functioning with ‘Suction Capability’:
- Whenever the water in the container/ bucket gets over and bucket gets empty, the DRS detects non water availability and stops the product from functioning. Note: When the water is refilled in the container/ bucket, the product should be restarted by switching Off and On the power supply.
- Prolonged use in loft tank mode/suction mode can impact the working of pump, performance of product, and life of filters. if the performance is not meeting the expectation of the consumer due to low pressure, then use of a booster pump is recommended.
- Do not re-circulate/reuse the rejected water (discharged by the product) back into the product.
- The booster pump in your Dr.AquaguardTM also has the capability of suction of water from a 1 m distance below the level of product i.e. it can pull water from a bucket/container.
Note: It is not suitable for suction of water from underground storage tank, sump, open well etc. where the water level is beyond 3 feet below the level of product.
WARRANTY TERMS AND CONDITIONS
- The Products are warranted against manufacturing defects for a period of twelve (12) months from the date of original purchase.
- The Customer will notify the Company in writing promptly of any defects noticed and give the Company or its authorized agent adequate opportunity to inspect test and remedy them for which the Customer will deposit the goods at its own expense, if so, required by the Company with the Company’s Office/Service Centre along with the original invoice in the city where they are sold.
- The Inspection and Test Report of the company’s office/service centre will be final and binding under the warranty for determining defects, repairs / alterations required or carried out or certifying work of the goods thereafter.
- Aquaguard® may require initial setting, or post-installation, depending on varying water conditions and power supply. In case of any service requirement, post-installation, please contact the company’s service center.
- The company or its authorized agent will be entitled to retain any defective part replaced under the warranty. 6. Notwithstanding anything to the contrary contained or implied by this warranty:
a) The company’s liability under this warranty shall be limited to the first sale of the goods by the company to the customer and will not apply or extend to any secondary sale of goods by the customer.
b) The company’s liability under this warranty shall be limited only to defects in the goods which occur under the conditions of normal operation of the goods and their proper and prescribed use. The warranty does not cover or extend to defects which are determined by the company or its authorized agents as occurring or resulting from or attributable to negligence, abuse, misuse, faulty care, operation or maintenance or repairs, alterations to the goods or any part thereof by others or the use of the goods on electrical supply for which they are not designed, or damage caused by lightening or other electrical disturbances or interruptions, dismantling or re-installation at a different location.
c) The company’s liability under this warranty shall remain valid only if the goods are duly installed by the company or its authorized agency at the location specified in the invoice and such installation is undertaken by the company or its authorized agent or franchisee.
d) Consumable items mentioned in the consumables table are subject to normal wear and tear are not covered by this warranty. Please refer model specific components given in the user manual under the table “consumable cartridges”.
e) Reverse Osmosis Membrane warranty is for a period of 1 year (or) 6,000 litres (whichever is earlier) from the date of installa tion, on the condition that the input water is as per the standard test conditions for RO variants (provided in the section “Technical specifications table”), mentioned in the user manual. If the RO membrane gets clogged within warranty period, it will be cleaned/repaired/replaced free of charge as deemed fit by the company authorized service person/centre after inspec tion. (At applicable for RO models only.)
f) The customer will have no claim against the company, its employees and its authorized agents or franchisees under or pursuant to this warranty in respect of death or injury to the customer or any other person or loss or damage to any property caused by or due to equipment failure, breakdown or accident, fire or operation or utilization of the goods otherwise than in accordance with the user manual or by due to any other cause or circumstances beyond the control of the company.
g) The company’s liability, under this warranty, shall in no event and under no circumstances exceed the price paid by the customer to the company for the goods stated in the invoice.
General
For the purpose of this warranty, the following expressions shall have the
following meanings respectively:
- The ‘Goods’ shall mean the goods described in the Order Form.
- The ‘Customer’ shall mean the original purchaser of goods from the company.
- The ‘Company’ shall mean EUREKA FORBES LIMITED.
- Aquaguard® means and includes Aquaguard®, Dr.AquaguardTM EDGE and Sure from Aquaguard®.
- ‘General Terms & Conditions’ shall mean the terms and conditions agreed upon by the customer and the company printed on the Order Form.
- ‘Invoice’ shall mean the invoice issued by the company to the customer describing the goods and indicating, inter alia, the total purchase price thereof and name of the customer.
- ‘User Manual shall mean the instructions for Installation, use and maintenance provided through QR code along with Product supplied by the company.
- EFL reserves the right, in its absolute discretion, to change, alter or discontinue and alter the terms and conditions from time to time without any prior notice.
- Any disputes are subject to Mumbai Jurisdiction only.
Post-warranty
-
The customer may be offered a yearly Service Contract at the prevailing company rates and terms.
-
In case the customer does not wish to enter the Service Contract, he has the option of calling the company’s service centre
having his Aquaguard® services on an actual basis, i.e., by paying the labour cost and spares needed to attend to that service/complaint call at the prevailing company rates. Such service will be rendered by the company in towns/places where the company has its service centres. -
If during such servicing it is necessary for the company to replace or repair defective components or parts, the customer shall be required to pay for the same as per the company’s prevailing price list.
-
Eureka Forbes limited reserves the right to offer annual maintenance contract/ensure availability of spares only up to 7 years from the date of invoice.
*Conditions apply.
18602661177
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Email: customercare@eurekaforbes.com
Eureka Forbes Limited: B1/B2, 701, 7th Floor, Marathon Innova Marathon
NextGen, Off Ganpatrao Kadam Marg, Lower Parel,
Mumbai – 400 013, India. Tel: +91 22 4882 1700, 6260 1888 + Fax: +91 22 4882
1701
Environment Protection:
‘PROTECTION’ has always been our motto and guiding principle. We care for
the environment. We urge you to recycle the packaging material or take it to
the nearest recycling facility rather than disposing it off with the rest of
your waste. Your product has been designed to work for many years, however,
should you wish to upgrade or replace your old product, remember to help
protect the environment by disposing it off at your local e-waste disposal
centre. Should you have any queries, the nearest authorised, centre of Eureka
Forbes will be able to guide you. Allow us to become your environmental
partner; together we can make the world a cleaner place.
Health Protect™
For your safety, the specially designed and electronically authenticated
purification cartridges” of Aquaguard® ensure our promise of ‘pure & healthy
water or no water’ always. In the unlikely usage of a ‘non-genuine’
purification cartridge’ that could potentially deliver unsafe water – an
indication {ight will draw your attention. For your complete protection, it
even shuts down the purification process. Not just this, it also alerts you in
advance when the Aquaguard® purification cartridges’ are reaching the end of
their usable life (6000 litres), so that you can contact the authorised Eureka
Forbes Service Centre for your required ‘genuine’ purification cartridge’
replacement. “-Fitter, Chemi-Block, RO Membrane (in RO/RO+UV/RO+UV+UF madels
only), UF Fitter, Active Copper Cartridge.
*Not including premature chotang of the pundication cartridges due to poor water conditions. vis. sit atc.
RO0-0122
Aquaguard old logo and Aquaguard’ new logo are both original Aquaguard’
products from the house of Eureka Forbes Limited.
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