PRORUN PCS216 Gas Chainsaw User Manual
- June 11, 2024
- PRORUN
Table of Contents
PRORUN PCS216 Gas Chainsaw
Product Information
The product comes with a limited service warranty. The warranty policy covers any defects in materials and workmanship for a specific period. The warranty does not cover damages caused by misuse, abuse, or negligence. For further details, please refer to the warranty policy.
Product Usage Instructions
If you encounter any issues with the product during the warranty period, you can obtain service by contacting PRORUN customer service. Please provide the details of the issue and your purchase information to initiate the service process. The customer service team will guide you through the service process and provide you with the necessary instructions.
How to Obtain Service
- Contact PRORUN customer service at 200 Overhill Dr. Suite A Mooresville, NC 28117.
- Provide the details of the issue and your purchase information.
- The customer service team will guide you through the service process and provide you with the necessary instructions.
Additional Limitations
Please note that the warranty policy has additional limitations, such as exclusions, disclaimers, and limitations of liability. We recommend that you review the warranty policy in detail to understand your rights and obligations.
WARRANTY
WARRANTY POLICY
- 2-year emission related warranty. Limited warranty on product that may have an engine which meets U.5. EPA emission standards.
- 1-year limited warranty on PRORUN gas power equipment and portable power for personal, family, household or, (non-commercial) use.
- 2-year limited warranty on PRORUN gas digital inverter Generator for personal, family, household or, (non-commercial) use.
- 3-year limited warranty on PRORUN battery packs for personal, family, household or, (non-commercial) use.
- 3-year limited warranty on PRORUN cordless power equipment for personal, family, household or, (non-commercial) use.
- 90-day limited warranty on PRORUN gas power equipment and portable power, with exception of 30-day limited warranty on PRORUN earthaugers, for commercial use.
- Please contact PRORUN Customer Service Toll-free at 1-844-905-0882 or Email [email protected] any time you have questions or warranty claims.
LIMITED SERVICE WARRANTY
PRORUN products are warranted against defects in material or workmanship from
the date of original retail purchase for the applicable warranty period.
Defective product will receive free repair. This warranty applies only to the
original purchaser from an authorized PRORUN retailer and may not be
transferred.
- The warranty period for reconditioned or factory certified products used for residential purpose is 1 year, for industrial, professional, or commercial purpose is 90 days.
- This warranty is void if the product has been used for rental purpose.
- The warranty does not cover routine maintenance parts, such as, but not limited to, ride-on mower seat, wheels, tires, anti-scalp wheels, brake disc, friction block, blades, trimmer heads, chain bars, saw chains, belts, scraper bars, rubber paddles, auger, skid shoes, blower nozzles, and all other PRORUN accessories for residential purpose.
- This warranty does not cover the damage resulting from modification, alteration, or unauthorized repair.
- This warranty only covers defects arising under normal usage and does not cover any malfunction, failure or defect resulting from misuse, abuse (including overloading of the product beyond capacity and/or immersion in water or other liquid), accidents, neglect or lack of proper installation, and improper maintenance or storage.
- This warranty does not cover normal deterioration of the exterior finish, including but not limited to scratches, dents, paint chips, or to any corrosion or discoloring by heat, abrasive, and chemical cleaners.
HOW TO OBTAIN SERVICE
For warranty service, please contact PRORUN customer service toll-free at
1-844-905-0882 or Email
[email protected]. When requesting warranty
service, you must present the original dated sales receipt. An authorized
service center will be selected to repair the product according to the stated
warranty terms. When bringing your product to the authorized service center,
there may be a small deposit that will be required when dropping off your
tool. This deposit is refundable when the repair service is deemed to be
covered under warranty.
ADDITIONAL LIMITATIONS
To the extent permitted by applicable law, all implied warranties, including
warranties of MERCHANTABILITY or FITNESS F0R A PARTICULAR PURPOSE, are
disclaimed. Any implied warranties, including warranties of merchantability or
fitness for a particular purpose, that cannot be disclaimed under state law
are limited to the applicable warranty period defined at the beginning of this
article. SUNFUTURE lnc. is not responsible for direct, indirect, incidental,
or consequential damages. Some states do not allow limitations on how long an
implied warranty lasts and/or do not allow the exclusion or limitation of
incidental or consequential damages, so the above limitations may not apply to
you. This warranty gives you specific legal rights, and you may also have
other rights which vary from state to state. For customer service contact us
tollfree at: 1-844-905-0882 or Email
[email protected].
PRORUN Customer Service 200 Overhill Dr. Suite A Mooresville, NC 28117