vtech EW780 Video Baby Unit Monitor User Manual

EW780 Video Baby Unit Monitor
User Manual

Sound Detection and Auto Wake UP

Adjust sound detection sensitivity

You can turn on Sound Detection Alert and adjust the Sound Sensitivity to detect sounds and turn on the parent unit while its screen is switched off or dimmed.
When the baby unit detects sounds that exceed certain levels, the parent unit screen will turn on and the baby unit starts transmitting the sounds to the parent unit, and you can
see and hear your baby.
If you have turned on Sound Detection Alert , the parent unit beeps when the baby unit detects sounds.

Sound Sensitivity level| Level 3 (Highest)| Level 2 (Medium)| Level 1 (Lowest)
---|---|---|---
Description| The parent unit screen and speaker turn on for very small sounds, including background noises from your baby’s room.| The parent unit screen and speaker turn on for loud babbling and louder sounds from your baby. The parent unit remains quiet when your baby makes soft sounds.| The parent unit screen and speaker turn on for loud crying or screeching sounds from your baby.
The parent unit remains quiet when your baby makes soft sounds.

Sound activated screen and audio – Auto Wake Up

When Auto Wake Up is turned on, the parent unit screen stays off to save power when the baby unit detects no sound.
Once the baby unit detects sounds that are louder than the chosen sound sensitivity level, the parent unit screen and speaker turn on automatically. The parent unit will then turn off again after 50 seconds of no sound detection. NOTES

• If you have muted the parent unit speaker, only the parent unit screen will turn on when a sound is detected.
• If you have turned on Auto Wake Up but turned off Sound Detection Alert, the parent unit will wake up when the baby unit detects sounds that are louder than the chosen sound sensitivity level.

Motion Detection

Adjust motion detection sensitivity

You can turn on Motion Alert and adjust the Motion Sensitivity to detect motions and turn on the parent unit while its screen is switched off or dimmed.
When the baby unit’s camera detects motions that exceed certain levels, the parent unit screen will turn on and the baby unit starts transmitting the sounds to the parent unit, and you can see and hear your baby.
If you have turned on Motion Alert , the parent unit beeps when the baby unit detects motions.

Motion Sensitivity level| Level 3 (Highest)
| Level 2 (Medium)| Level 1 (Lowest
---|---|---|---
Description| The parent unit screen and speaker turn on for small motions, such as awning or stretching.| The parent unit screen and the speaker turns on normal daily motions, such as people walking around the house.| The parent unit screen and
speaker turn on for large
motions, such as children
are chasing or jumping
around.

Night vision

The baby unit has infrared LEDs that allow you to see your baby clearly at night or in a dark room. When the baby unit being viewed detects low light levels, the infrared LEDs are switched on automatically. The images from the baby unit are in black and white and appear on the screen.
**Notes**

• It is normal if you see a short white glare on your parent unit screen as the baby unit is adapting to the dark environment.
• When the infrared LEDs are on, the images are in black and white. This is normal.

Tip

• Depending on the surroundings and other interfering factors, like lighting, objects, colors, and backgrounds, the video quality may vary. Adjust the baby unit’s angle or place the baby unit at a higher level to prevent glare and blurry display.
  

Dim mode

The parent unit display will dim to conserve energy after 5 minutes of inactivity, in which there is neither key pressed nor alert received from the baby unit.

For VM919-2HD only

Monitoring mode

Change different views – Single CAM
Select baby unit 1 or baby unit 2 to view the image from the baby unit. Change different views – Patrol
Select Patrol mode as your monitoring mode to alternately view the image from baby units every 10 seconds.

Change different views – Split
Select Split mode as your monitoring mode to view the images from both baby units at once.
Note

• While in Split mode, you can press < or > to highlight the view of the baby unit 1 or baby unit 2, and hear the sounds transmitted from the baby unit.

Mount the baby unit on drywall (optional)

NOTES

• Check for reception strength and the baby unit’s angle before drilling the holes.
• The types of screws and anchors you need depend on the composition of the wall. You may need to purchase the screws and anchors separately to mount your baby units.

1. Place the wall mount bracket on a wall and then use a pencil to mark the top and the bottom holes as shown. Remove the wall mount bracket and drill two holes in the wall (7/32 inch drill bit).

2. If you drill the holes into a stud, go to step 3.
   • If you drill the holes into an object other than a stud, insert the wall anchors into the holes. Tap gently on the ends with a hammer until the wall anchors are flush with the wall.

3. Align the wall mount bracket and screws with the holes in the wall as shown. Tighten the screw in the middle hole first, so that the wall mount bracket position is fixed. You can tighten the other screw in the top hole. OR
   3. Insert the screws into the holes and tighten the screws until only 1/4 inch of the screws are exposed.

4. Place the baby unit on the wall mount bracket. Tighten the screw into the threaded socket at the bottom to secure the baby unit. OR
   4. Place the baby unit on the wall mount bracket. Tighten the screw into the threaded socket at the bottom to secure the baby unit. Align the holes on the wall mount bracket with the screws on the wall, and slide the wall mount bracket down until it locks into place.

5. You can maximize your baby unit’s viewing angles by tilting the wall mount bracket. Hold the baby unit, and then rotate the knob in an anticlockwise direction. This will loosen the joint of the wall mount bracket. Tilt your baby unit up or down to adjust to your preferred angle. Then, rotate the knob in a clockwise direction to tighten the joint and secure the angle.

Frequently asked questions

Below are the questions most frequently asked about the baby monitor.

Why does the baby monitor not respond normally?| Try the following (in the order listed) for a common cure:
1. Disconnect the power to the baby units and the parent unit.
2. Wait a few seconds before connecting power back to the baby units and the parent unit.
3. Turn on the baby units and the parent unit.
4. Wait for the parent unit to synchronize with the baby units. Allow up to one minute for this to take place.
Why don’t the lights of the baby unit and parent unit go on when I switch on the units?| Perhaps the parent unit’s battery is depleted. Insert the appliance plug into the parent unit and put the adapter in a wall socket. The parent unit will establish a connection with the baby unit
Perhaps the baby unit is not connected to the power. Insert the appliance plug into the baby unit and put the adapter in a wall socket. Then, slide the ON/OFF to switch on the baby unit and establish a connection with the parent unit.
Why doesn’t my parent unit charge while connected to AC power?| Make sure the power is not controlled by a wall switch.
Why is my screen in black and white?| The screen is in black and white during nighttime or in a dark room when the night vision feature is activated. This is normal.
Why do I get glare or blurry display on my| During nighttime or in a dark room, the surroundings and other interfering factors, like lighting, objects, colors, and backgrounds may affect the image quality on your
parent unit screen. Adjust the baby unit’s angle or place the baby unit at a higher level to prevent glare and blurry display.
screen when viewing my baby at night?
Why does the baby monitor produce a high-pitched noise?| The parent unit and baby units may be too close to each other.
•Move the parent unit away from the baby units until the noise stops; OR
•Turn down the volume of your parent unit.
Why does the parent unit beep?| The baby units may be out of range. Move the parent unit closer to the baby units (but not less than 3 feet).
The parent unit may not have enough charge for the parent unit to perform normally. Charge the battery in the parent unit until the battery icon becomes solid
The temperature of your baby’s room may be too high or too low.
Why don’t I hear a sound/ Why can’t I hear my baby cry?| The parent unit speaker volume may be too low. Press VOL+ to increase the volume or use the parent unit menu to change the sound sensitivity level to the highest level.
Why can’t I establish a connection? Why is the connection lost every now and then? Why are there sound interruptions?| The baby units may be out of range. Move the parent unit closer to the baby units (but not less than 3 feet).
Other electronic and wireless products may cause interference with your baby monitor. Try installing your baby monitor as far away from these devices as possible.
If you power on only one baby unit, your parent unit may display Make sure baby unit X is on or move closer to baby unit X, and the LINK LED light flashes. Switch to the baby unit you have powered on via the menu.
•

The RBRC seal

The RBRC seal on the lithium-ion battery indicates that VTech Communications, Inc. is voluntarily participating in an industry program to collect and recycle these batteries at the end of their useful lives when taken out of service within the United States and Canada.
The program provides a convenient alternative to placing used lithium-ion batteries into the trash or municipal waste, which may be illegal in your area.
VTech’s participation makes it easy for you to drop off the spent battery at local retailers participating in the program or at authorized VTech product service centers. Please call 1 (800) 8 BATTERY®  for information on Li-ion battery recycling and disposal bans/restrictions in your area. VTech’s involvement in this program is part of its commitment to protecting our environment and conserving natural resources.
The RBRC Seal and 1 (800) 8 BATTERY® are registered trademarks of Call2recycle, Inc.

FCC and IC regulations

FCC Part 15
This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

WARNING: Changes or modifications to this equipment that are not expressly approved by the party responsible for compliance and could void the user’s authority to operate the equipment.
This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
To ensure the safety of users, the FCC has established criteria for the amount of radiofrequency energy that can be safely absorbed by a user or bystander according to the intended usage of the product. This product has been tested and found to comply with the FCC criteria. The baby unit shall be installed and used such that parts of all persons’ bodies are maintained at a distance of approximately 8 in (20 cm) or more. The transmitter and antenna of the parent unit shall be held at least 1 in (2.5 cm) from your face.
This Class B digital apparatus complies with Canadian requirements: CAN ICES-3 (B)/NMB-3(B)
Industry Canada
This device contains license-exempt transmitter(s)/receiver(s) that comply with Innovation, Science, and Economic Development Canada’s license-exempt RSS(s). Operation is subject to the following two conditions: (1) This device may not cause interference. (2) This device must accept any interference, including interference that may cause undesired operation of the device.
The term ‘’IC:‘’ before the certification/registration number only signifies that the Industry Canada technical specifications were met.
This product meets the applicable Innovation, Science, and Economic Development Canada technical specifications.
RF radiation exposure statement
The baby unit complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. The baby unit should be installed and operated with a minimum distance of 8 in (20 cm) between the baby unit and all persons’ bodies. The use of other accessories may not ensure compliance with FCC RF exposure guidelines. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. This equipment complies also with Industry Canada RSS-102 with respect to Canada’s Health Code 6 for Exposure of Humans to RF Fields.

California Energy Commission battery charging testing mode

This baby monitor meets the California Energy Commission (CEC) regulations for energy consumption. Your baby monitors set up to comply with the energy- conserving standards right out of the box. Follow the instructions to install and charge the battery. The CEC battery charging testing mode is activated while charging. Even if the parent unit is paired to baby units, the CEC battery charging testing mode is activated while it is powered off and charging.

Limited warranty

What does this limited warranty cover?
The manufacturer of this VTech Product warrants to the holder of a valid proof of purchase (“Consumer” or “you”) that the Product and all accessories provided in the sales
package (“Product”) are free from defects in material and workmanship, pursuant to the following terms and conditions, when installed and used normally and in accordance with the Product operating instructions. This limited warranty extends only to the Consumer for Products purchased and used in the United States of America and Canada.
What will VTech do if the Product is not free from defects in materials and workmanship during the limited warranty period (“Materially Defective Product”)? During the limited warranty period, VTech’s authorized service representative will repair or replace at VTech’s option, without charge, a Materially Defective Product. If we repair the Product, we may use new or refurbished replacement parts. If we choose to replace the Product, we may replace it with a new or refurbished Product of the same or
similar design. We will retain defective parts, modules, or equipment. Repair or replacement of the Product, at VTech’s option, is your exclusive remedy. VTech will return
the repaired or replacement Products to you in working condition. You should expect the repair or replacement to take approximately 30 days.
How long is the limited warranty period?
The limited warranty period for the Product extends for ONE (1) YEAR from the date of purchase. If VTech repairs or replaces a Materially Defective Product under the terms of this limited warranty, this limited warranty also applies to the repaired or replacement Product for a period of either (a) 90 days from the date the repaired or replacement Product is shipped to you or (b) the time remaining on the original one-year warranty; whichever is longer.
What is not covered by this limited warranty?
This limited warranty does not cover:

1. The product that has been subjected to misuse, accident, shipping or other physical damage, improper installation, abnormal operation or handling, neglect, inundation, fire, water, or another liquid intrusion; or

2. The product that has been damaged due to repair, alteration, or modification by anyone other than an authorized service representative of VTech; or

3. Product to the extent that the problem experienced is caused by signal conditions, network reliability, or cable or antenna systems; or

4. Product to the extent that the problem is caused by use with non-VTech accessories; or

5. Product whose warranty/quality stickers, product serial number plates, or electronic serial numbers have been removed, altered, or rendered illegible; or

6. Product purchased, used, serviced, or shipped for repair from outside the United States of America or Canada, or used for commercial or institutional purposes (including
   but not limited to Products used for rental purposes); or

7. Product returned without valid proof of purchase (see item 2 below); or

8. Charges for installation or set up, adjustment of customer controls, and installation or repair of systems outside the unit.

How do you get warranty service?
To obtain warranty service in the USA, please visit our website at www.vtechphones.com or call 1 800-595-9511. In Canada, go to www.vtechcanada.com or call 1800-267-7377.
NOTE: Before calling for service, please review the user’s manual – a check of the Product’s controls and features may save you a service call.
Except as provided by applicable law, you assume the risk of loss or damage during transit and transportation and are responsible for delivery or handling charges incurred in the
transport of the Product(s) to the service location. VTech will return repaired or replaced Products under this limited warranty. Transportation, delivery, or handling charges are
prepaid. VTech assumes no risk for damage or loss of the Product in transit. If the Product failure is not covered by this limited warranty, or proof of purchase does not meet
the terms of this limited warranty, VTech will notify you and will request that you authorize the cost of repair prior to any further repair activity. You must pay for the cost of repair and return shipping costs for the repair of Products that are not covered by this limited warranty.
What must you return with the Product to get warranty service?

1. Return the entire original package and contents including the Product to the VTech service location along with a description of the malfunction or difficulty; and
2. Include a “valid proof of purchase” (sales receipt) identifying the Product purchased (Product model) and the date of purchase or receipt; and
3. Provide your name, complete and correct mailing address, and telephone number.

Other limitations
This warranty is the complete and exclusive agreement between you and VTech. It supersedes all other written or oral communications related to this Product. VTech provides
no other warranties for this Product. The warranty exclusively describes all of VTech’s responsibilities regarding the Product. There are no other express warranties. No one is
authorized to make modifications to this limited warranty and you should not rely on any such modification. State/Provincial Law Rights: This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state or province to province.
Limitations: Implied warranties, including those of fitness for a particular purpose and merchantability (an unwritten warranty that the Product is fit for ordinary use), are limited
to one year from the date of purchase. Some states/ provinces do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.
In no event shall VTech be liable for any indirect, special, incidental, consequential, or similar damages (including, but not limited to lost profits or revenue, inability to use
the Product or other associated equipment, the cost of substitute equipment, and claims by third parties) resulting from the use of this product. Some states/provinces
do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
Please retain your original sales receipt as proof of purchase.

Documents / Resources

| vtech EW780 Video Baby Unit Monitor [pdf] User Manual
80-233300A, 80233300A, EW780-233300A, EW780233300A, 80-233301A, 80233301A, EW780-233301A, EW780233301A, EW780, Video Baby Unit Monitor
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References

• VTech Canada Official Site | Best Home Office & Business Phones
• VTech Cordless Phones Official Site | Best Home Office & Business Phones

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