NEXIGO Air T2 Ultra Thin CVC Wireless Earbuds User Manual

June 5, 2024
NEXIGO

User Manual Air T2
Ultra-Thin CVC Wireless Earbuds

http://www.nexigo.com/warranty

Register to get ONE year warranty. Only valid in registering within 14 days of product delivery. www.nexigo.com/warranty

Welcome to the Mexico Family!
Thank you for choosing the NexiGo Ultra Thin CVC Wireless Earbuds. You are now part of an exclusive club: the Mexico family! It’s our job to make sure you enjoy your membership. If you have any problems please contact us at cs@nexigo.com any time for further assistance. This product is covered by our industry-leading 1-year  manufacturer’s warranty. Register at www.nexigo.com/warranty to get a FREE additional 1-year warranty!
From all of us here in Mexico, we want to welcome you again to the family. We thank you deeply for your trust and for your business. We know you’ll love it here. We look forward to serving you again in the near future. Yours Sincerely, The Mexico Team

Package Includes
2 x Wireless Earbuds
1 x Charging Case
1 x Charging Cable for Case
1 x User Manual

Product Diagram

Tap Control Functions

You can select from the different available functions by tapping the touch control area as shown in the Product Diagram above.
The ● symbol in the chart below indicates the number of taps necessary to activate the corresponding function, and the L and R indicate which earbud the selected function can
be adjusted on.
You can choose to use one or both earphones at any time, this will not affect any other operation.
L R ●● Double Tap: Play/Pause, Hang Up/Answer Calls
L ●●● Triple Tap: Previous Song, Reject Incoming Calls
R ●●● Triple Tap: Next Song, Reject Incoming Calls
L R ●●●● Quad Tap: Activate Voice Assistant

Specifications

Wireless Version 5.2
Charging Voltage 5V/300mA
Earbuds Battery Capacity 35mAh*2
Charging Case Battery Capacity 300mAh
Earbuds Playtime on a Single Charge Approximately 7 Hours
Playtime with Charging Case 28 Hours
Transmission Distance Up to 49ft(15m)
Supported Codecs APTX, SBC, AAC
Frequency Response 20Hz-20KHz

Power Information

  1. The earbuds power on when the charging case is opened.
  2. The earbuds power off when they are put into the charging case and the case is closed, or when they are outside of the charging case but have not connected to a device for five minutes.

Wireless Connection

  1. When the charging case is opened both earbuds will power on and automatically pair with each other. The indicator lights on each earbud will flash red and blue alternatingly to indicate they are connecting. After successfully pairing, the earbuds will enter device pairing mode to connect with an external device and the earbud indicators will rapidly flash blue indicating they are looking for a device to pair with.
  2. On your Bluetooth device ensure Bluetooth is active so that it can detect the earbuds.
  3. On your device find the pairing request named “NexiGo Air T2” and select “Pair” to connect. The earbuds will respond with a voice prompt saying that the device is connected to indicate that the pairing was successful. You can now use the earbuds with the paired device.
    Note: The earbuds will automatically connect to the previously paired device when the charging case is opened. If you want to change the paired device you will need to disable the pairing with the previously paired device before repeating the above procedure for the new device.

Check the Charge Status

  1. The earbud indicators show the charging status of the earbuds when they’re charged in the case. You will see a red light while the earbuds are charging, and blue light when the earbuds are fully charged.
  2. Exterior case charging indicators show the battery status of the case. While charging the case indicator lights will flash to indicate that the case is charging. When the case is fully charged all three indicator lights will turn on for eight seconds and then off to indicate that charging is complete.

Note: The third indicator light on the charging case will provide a low battery alert by quickly flashing when the battery is low.

Usage Tips

  1. For a stronger signal between your earbuds and your device pull the handle away from your head as much as possible so that they do not touch your skin but are still comfortable to wear.

  2. To ensure optimal charging please place the earbuds into the charging case as shown in the image below.

FAQ

Q1: How do I reset the earbuds?
A: Placing both earbuds in the charging case and closing the cover will reset both earbuds. Then just take them back out and they will reconnect within 30 seconds.
Q2: Why can’t I find the earbuds in Bluetooth Settings?
A: There are multiple reasons this may happen, please try the below steps in order.
Solution 1 – Clear all Bluetooth pairing data stored on the smartphone or other device and turn Bluetooth off on that device, then turn the Bluetooth back on and search for the earbuds again.
Solution 2 – Reset the earbuds as outlined in Q1.
Solution 3 – Contact our customer support team at cs@nexigo.com.
Q3: Why does only one earbud work?
A: There are multiple reasons this may happen, please try the below steps in order.
Solution 1 – Check whether both earbuds have enough power, whether both earbuds are turned on, and whether both earbuds are paired successfully.
Solution 2 – Reset the earbuds as outlined in Q1.
Solution 3 – Contact our customer support team at cs@nexigo.com.
Q4: Why do my earbuds get stuck or disconnected while talking or listening to music?
A: There are multiple reasons this may happen, please try adjusting the below steps in order.
Solution 1 – The earbuds have a low battery and must be charged.
Solution 2 – The distance between the device and the earbuds is more than 49ft (15m)
Solution 3 – There is an object or barrier between the device and the earbuds, such as a wall, that is interfering with the signal.
Solution 4 – The pairing of the left and right earbuds is not synchronized. Reset the earbuds to sync them again as outlined in Q1.

Notes

  1. Listen with the volume setting as low as is comfortable. Listening at a high volume for an extended period may result in permanent damage to your hearing.
  2. Keep your earbuds and accessories out of reach of children. Children should use the earbuds only under adult supervision. These do present a risk of a choking hazard if appropriate supervision is not applied.
  3. Do not expose the earbuds to water for a prolonged period. Do not use it while swimming, diving, or in the shower.
  4. Using your earbuds in a damp or dusty environment, or near a strong magnetic field, may result in internal circuit failure causing damage to the device.
  5. Do not store your earbuds in an environment where the temperature is below ‒15°C or above +50°C.
  6. Do not charge the earbuds and/or the charging case in an environment where the temperature is below 0°C.
  7. Do not expose your earbuds or charging case to direct sunlight (such as on a window sill or on a car dashboard ) for an extended period of time. This may damage or destroy the earbuds.
  8. To avoid damage to your earbuds, do not disassemble or tamper with them, and do not insert any foreign matter into the earbuds or the case.
  9. The shell of the charging case is made of thin metal. Do not handle it roughly or you may deform the charging case.

Contact Information
Website: www.nexigo.com
Manufacturer: Nexight INC
E-mail: cs@nexigo.com
Tel: +1(458) 215-6088
Address: 11075 SW 11th St, Beaverton, OR,
97005, US

References

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