AL-KO HW 3600 Domestic Waterworks and Pump Instructions
- June 3, 2024
- AL-KO
Table of Contents
- AL-KO HW 3600 Domestic Waterworks and Pump
- ABOUT THESE OPERATING INSTRUCTIONS
- PRODUCT DESCRIPTION
- SAFETY INSTRUCTIONS
- ASSEMBLY
- START-UP
- OPERATION
- LED DISPLAYS (HWA 3600)
- HELP IN CASE OF MALFUNCTION
- STORAGE
- DISPOSAL
- AFTER-SALES / SERVICE
- GUARANTEE
- References
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
AL-KO HW 3600 Domestic Waterworks and Pump
AL-KO KOBER GROUP Kötz, Germany
This documentation or excerpts therefrom may not be reproduced or disclosed to
third parties without the express permission of the AL-KO KOBER GROUP.
| JET 3600
(Art. Nr. 113797)| HW 3600
(Art. Nr. 113798)| HWA 3600
(Art. Nr. 113799)
---|---|---|---
| 850 W| 850 W| 850 W
| 230 V AC/50 Hz| 230 V AC/50 Hz| 230 V AC/50 Hz
| X 4| X 4| X 4
| 77 dB (A)| 77 dB (A)| 77 dB (A)
| 8 m| 8 m| 8 m
| 38 m / 3,8 bar| 38 m / 3,8 bar| 38 m / 3,8 bar
| 3600 l/h| 3600 l/h| 3600 l/h
| 35 °C| 35 °C| 35 °C
| –| 1,5 / 2,8 bar| 1,5 / 3,8 bar
| 1″| 1″| 1″
| 8,0 kg| 12,7 kg| 8,1 kg
| 1| 1| 1
| –| 17 l| –
ABOUT THESE OPERATING INSTRUCTIONS
- The German version is the original operating instructions. All additional language versions are translations of the original operating instructions.
- It is essential to read through these operating instructions carefully before start-up. This is essential for safe working and trouble-free handling.
- Always safeguard these operating instructions so that they can be consulted if you need any information about the appliance.
- Only pass on the appliance to other persons together with these operating instructions.
- Comply with the safety and warning information in these operating instructions.
Legends and signal words
- DANGER! Denotes an imminently dangerous situation which will result in fatal or serious injury if not avoided.
- WARNING! Denotes a potentially dangerous situation which can result in fatal or serious injury if not avoided.
- CAUTION! Denotes a potentially dangerous situation which can result in minor or moderate injury if not avoided.
- IMPORTANT! Denotes a situation which can result in material damage if not avoided.
- NOTE Special instructions for ease of understanding and handling.
PRODUCT DESCRIPTION
Various models of pumps are described in these operating instructions. Identify your model from the identification plate.
Scope of supply
The pumps are delivered ready for operation with mains cable and operating instructions.
Product overview
No. | Component |
---|---|
1 | Filter cover |
2 | Filling screw |
3 | Pump outlet/pressure line connection |
4 | Motor housing |
5 | Power supply |
6 | Pump housing |
7 | Pump drain plug |
8 | Pump inlet/suction line connection |
9 | On/Off switch |
10 | Storage vessel |
11 | Screw-on points |
12 | Pressure gauge |
13 | LED display |
Function
JET 3600
The pump draws the pumped medium directly through the suction line connection
and feeds it to the pump outlet. It is switched on and off using an On/Off
switch.
HW 3600
The device is used for supplying water in and around the house. After
commissioning, the de-vice switches the pump on and off, depending on the
pressure. The pump draws water via the suction line and conveys it to the
storage vessel. When the storage vessel is full, the pump switch-es off again.
If water is drawn off, the pump switches on again automatically and conveys
water to the tapping point. The storage vessel is then filled again.
HWA 3600
The device is used for supplying water in and around the house. After
commissioning, the de-vice switches the pump on and off, depending on the
pressure. The pump draws water via the suction line. If water is drawn off,
the pump switches on again automatically and conveys water to the tapping
point.
Safety and protective devices
Thermal protection switch
The pump is fitted with a thermal protection switch which switches the motor
off in the event of overheating. After a cooling-down phase of ap-prox. 15 –
20 minutes the pump switches on again automatically.
Dry running protection (HWA 3600)
The pump is equipped with dry running protection. The dry running protection system switches off the pump if water is not drawn in or the suction line is damaged. The pump then tries to switch itself on again automatically several times.
Pressure sensor (HWA 3600)
The pump is equipped with a pressure sensor. This sensor automatically switches the pump off and on when the set pressure is reached.
- Set pressure: see technical data.
LED display (HWA 3600)
The pump is equipped with an LED display
(03/13) to signal operating states and error messages. Malfunctions can be
acknowledged by pressing the reset button (06/1)
Intended use
The pump is intended for private use in house and garden. It must only be operated within the scope of its usage limitations in accordance with the technical data.
The pump is suitable for:
- Watering the garden and premises
- Re-pumping and pumping out of vessels (e.g. swimming pools)
- Removing water from fountains, rain barrels, and cisterns.
HW 3600 / HWA 3600
- Automatic domestic water supplies
- Water supply pressure boosting.
NOTE The local regulations must be observed if the pressure of the water supply is in-creased. Information is available from your local plumbing specialist.
The pump is suited exclusively for the conveying of the following fluids:
- Clear water, rainwater
- Water containing chlorine (e.g. swimming pools)
Any use not in accordance with this designated use shall be regarded as misuse.
Possible misuse
The pump must not be operated continuously. It is not suitable for conveying:
- Drinking water
- Salt water
- Foodstuffs
- Waste water
- Aggressive media, chemicals
- Corrosive, flammable, explosive or fuming fluids
- Fluids that are hotter than 35 °C
- Water containing sand and abrasive fluids
SAFETY INSTRUCTIONS
DANGER! Danger from contact with live parts! A defect in the pump or the extension cable can result in serious injury!
- Disconnect the connector plug from the mains immediately.
- Connect the device via an earth leakage circuit breaker with a rated leakage current of < 30 mA.
WARNING! Risk of injury. Defective and disabled safety and protective devices can result in serious injury.
- Have any defective safety and protective de-vices repaired.
- Never disable safety and protective devices.
CAUTION! Danger of injury from hot water After extended use against the closed pressure side (> 10 min.), the water in the pump can become very hot and may escape uncontrolled!
- Disconnect the pump from the mains supply and allow the pump and water to cool down.
- Check the water level on the suction side.
- Check the leak-tightness of the lines.
- Check the installation of the suction and pressure lines.
- Put the pump into operation again only after all the faults have been remedied!
General safety warnings
- This appliance can be used by children of 8 years and older and by persons with reduced physical, sensory or mental capabilities, or those lacking experience and knowledge, if they are supervised or have been instructed with regard to the safe use of the appliance and the ensuing risks. Children must not be allowed to play with the appliance. Cleaning and maintenance must not be carried out by children without supervision.
- People with very strong and complex restrictions may have needs that exceed the instructions described here.
- Never lift, transport or affix the pump by the mains cable. Do not pull the mains cable in or-der to pull the mains plug out of the socket.
- Unauthorized modifications or conversions to the pump are prohibited. Repairs may only be carried out by our customer service.
- Disconnect the mains plug be-fore working on the device. Protect the mains plug against moisture.
- Only use the pump and extension cable if they are in flaw-less technical condition. Dam-aged appliances must not be operated.
- Maintain a safe distance to persons or animals or switch off the pump if animals approach.
Electrical safety
- The pump may not be operated while people are in the pool or pond.
- The mains voltage at your lo-cation must comply with the information regarding mains voltage in the Technical Data. Do not use any other supply voltage.
- The appliance must only be operated on electrical equipment in accordance with DIN/VDE 0100, parts 737, 738 and 702. A circuit breaker of 10 A must be installed for fuse protection.
- Only use an extension cords which are designed for out-door use – minimum cross-section 3 x 1.5 mm2, quality of H07RN-F as per DIN 57282/57245 with splash-proof plug socket. Always fully unwind cable drums.
- Check the condition of you ex-tension cable prior to every use.
ASSEMBLY
HW 3600 / HWA 3600
IMPORTANT! Danger of damage to the pump! The pump will not function correctly if the tapping point is 15 m higher than the pump.
- Ensure that the tapping point is not more than 15 m above the pump.
Install the pump
- Prepare a level and sturdy installation location.
- Install the pump horizontally and where it will not be flooded.
- If necessary, bolt down the pump at the bolting points (01-03/11).
- The pump must be protected from rain and direct water jets.
- Remove the thread protective cap at the pump inlet (01-03/7) and pump outlet (01-03/3).
- Keep the protective caps for possible transport.
IMPORTANT! Risk of flooding! In the event of faults in the pump, water can escape and cause consequential damage due to flooding.
- Take appropriate measures to avoid consequential damage caused by flooding in the event of faults in the pump.
Connect the suction line
NOTE We recommend the installation of flexible lines at the pump inlet to prevent mechanical pressure or tension being exerted on the pump.
- Select the length of the suction line such that the pump cannot run dry. The suction line must always be at least 30 cm under the wa-ter surface.
- Connect the suction line. Ensure that the connection is tight, but take care not to dam-age the thread.
- Always lay the suction line with an upward gradient.
NOTE If the suction head is more than 4 m, a suction hose with a diameter larger than 1” must be installed. We recommend the use of an AL-KO suction unit with suction hose, suction filter and flow-back stop. Ask your specialist dealer.
Install pressure line
- Fasten the pressure line (04/1) to the pump outlet.
- Open all shut-off devices (valves, spray nozzles, water cock) in the pressure line.
START-UP
Fill the pump
IMPORTANT! Danger of damage to the pump! Dry running will destroy the pump!
- The pump must be filled with water up to the overflow before each use so that it can draw water immediately.
NOTE Fill the suction hose with water before screwing in place to reduce the suction time.
- Open the filling screw (01-03/2).
- Pour in water through the filling screw until the pump housing (01-03/6) is full.
- Screw in the filling screw.
Checking the air pressure in the storage vessel (HW 3600)
IMPORTANT! Danger of damage to the pump! The pump may only be operated with a diaphragm storage pressure of 1.5 – 1.7 bar in the storage vessel. Other diaphragm storage pressures can cause equipment damage.
- Check the air pressure at the valve on the back of the storage vessel before commissioning.
- Open the shut-off device in the pressure line (04/1).
- Unscrew the cover (07/1) on the rear of the storage vessel (03/10)
- Check the air pressure at the valve (07/2) using an air pump or tire filler equipped with a pressure gauge.
- Correct the air pressure to 1.5 – 1.7 bar, if necessary.
- Close the valve cover on the rear of the storage vessel again
- Putting the pump into operation.
OPERATION
Switching the pump on JET 3600
IMPORTANT! Danger of damage to the pump! A closed pressure line can result in dam-age to the pump!
- Do not allow the pump to run against a closed pressure line.
- Open all shut-off devices (valve, spray nozzle, water cock) in the pressure line (04/1).
- Insert the plug of the mains cable into the power socket.
- Switch on the pump at the on / off switch.
HW 3600
- Open all shut-off devices (valve, spray nozzle, water cock) in the pressure line (04/01).
- Insert the plug of the mains cable into the power socket. The pumps starts to pump.
- Close the shut-off device in the pressure line when there are no more air bubbles in the escaping water.
- The pump switches off automatically after building up the pressure and reaching the switch-off pressure.
- The pump is ready for operation.
HWA 3600
- Open all shut-off devices (valve, spray nozzle, water cock) in the pressure line (04/1).
- Insert the plug of the mains cable into the power socket. The pumps starts to pump.
- Pump draws for three minutes.
- Pump switches off for 30 seconds if no water pumping is possible.
- LED display (06/2) flashes.
- Pump draws again for three minutes.
- Pump switches off permanently if no water pumping is possible.
- LED display (06/2) lights up.
- Allow the pump to cool down and fill up with water if necessary.
- Press the RESET button (06/1) to repeat the procedure.
Switching the pump off
-
Switch the pump off.
- Switch off the On/Off switch (JET 3600).
- Disconnect the mains plug from the pow-er socket (HW 3600 / HWA 3600).
- Press the RESET button (06/1)
(HWA 3600)
-
Close all the shut-off devices in the pressure line.
CAUTION! Danger of injury from hot water After extended use (> 10 min.) against the closed pressure side, or due to incorrect installation or a lack of water in the suction line, the water in the pump can become very hot and may escape uncontrolled!
- Disconnect the pump from the mains supply and allow the pump and water to cool down.
- Check the water level on the suction side.
- Check the leak-tightness of the lines.
- Check the installation of the suction and pressure lines.
- Put the pump into operation again only after all the faults have been remedied!
Special mode (06)
In order to use a Hydro control or a remote control switch, the pump must start automatically, the special mode must be actuated for this.
Switching condition | LED display | Function / Action |
---|
Activating special mode :
■Insert the mains plug.
■Press the RESET button (06/1) for 8 seconds.
| All LED displays ( , , ) light up and remain on when the pump is switched
off.| ■The pump does not start automatically when the mains plug is plugged
in.
■Press the RESET button to switch the pump on and off.
Deactivating special mode :
■Insert the mains plug.
■Press the RESET button (06/1) for 8 seconds| All LED displays ( , , ) light
up and remain off when the pump is switched off.| ■ The pump starts
automatically when the mains plug is plugged in.
LED DISPLAYS (HWA 3600)
LED | Switching condition |
---|---|
lights up | ■Pump inserted |
■Tap opened
flashes| Water pumping under 200 l/ h
lights up| ■Water pressure is built up
■The pump has switched off
flashes slowly| First suction attempt failed
lights up| ■Second suction attempt failed
■Press the RESET button (06/1) for a new attempt
LED| Switching condition
---|---
flashes rapidly| Drip programmed: The pump has detected a consumer that is
consuming too little water.
up| ,| ,| light| The pump was switched off by pressing the REST key (special
mode).
Flushing the pump
After conveying swimming pool water containing chlorine or fluids that leave residues, the pump must be flushed out with clear water.
- Disconnect the pump from the mains supply and secure to prevent restarting. The pump stops automatically.
- Flush the pump with clear water.
The pump can now be put into operation again.
Clean the filter
- Unscrew the pump drain plug (01-03/8), drain the filter chamber and screw in the drain plug again.
- Unscrew the lid (05/4). If necessary, insert a suitable tool into the recesses of the filter bowl provided for this purpose.
- Remove the filter (05/8) from the pump housing (01-03/6) and clean under running water.
- Clean the filter housing and filter lid.
- Before installing the filter, check the seal (05/5) for damage and replace if necessary.
- Install the filter, screw on the transparent filter cover and tighten finger-tight.
Cleaning the check valve
- Remove the filter (see Section “Cleaning the filter”).
- Unscrew the check valve (05/6) and clean under running water.
- Replace the seal (05/7) if necessary.
- Fit the check valve.
- Install the filter.
Cleaning the flowmeter (HWA 3600)
- Unscrew the pressure line (04/1).
- Unscrew the screw-in nipple (05/1) with seal (05/2). Pull out and clean the flowmeter (05/3).
- Note the installation position of the flow-meter.
- Replace the flowmeter again – noting the installation position.
Remove blockages
- Disconnect the pump from the mains supply and secure to prevent restarting.
- Disconnect the suction line from the pump in-let.
- Connect pressure line to the water line.
- Allow water to run through the pump housing until the blockage is removed.
- Switch on the pump briefly to check that it runs smoothly.
HELP IN CASE OF MALFUNCTION
DANGER! Danger of electric shock! There is a risk of electric shock when working on the pump.
- Disconnect the mains plug before starting any fault remedying work.
- Faults in the electrical system must be rectified by a qualified electrician.
NOTE In the event of faults that you can-not rectify, please contact our Customer Service department.
Malfunction | Possible cause | Remedy |
---|---|---|
Motor does not run. | Impeller blocked. | ■Clean the pump. Release the motor |
shaft of the impeller with a screwdriver.
■ Remove dirt from the suction area.
Thermal protection switch has switched off.| ■ Check the water level on the
suction side. Allow the conveying fluid to cool down. Repair or replace the
pump.
■ Wait until the thermal protection switch on the pump switches on again.
Take note of the maxi- mum temperature of the conveying medium. Have the pump
inspected
No mains power.| Check the fuses, have the power supply checked by a qualified
electrician.
Dry running protection activated| Check the suction side.
Pump running but does not feed.| The suction line is not in the water.|
Submerge the end of the suction line into the water by min. 30 cm.
Pressure line closed off.| Open the closing off devices in the pressure line.
Pump drawing in air.| Check all connections and the cover on the filter for
leaks.
Blockage on the suction side.| Remove dirt from the suction area.
Pump has been running dry.| Fill the pump housing with water.
Pressure hose kinked.| Extend the pressure hose.
Dry running protection activat- ed.| Check the suction side.
Pump switches on and off frequently.| Diaphragm is damaged (HW 3600).| Have
the diaphragm replaced by AL- KO Service Department.
Low air pressure in the storage vessel (HW 3600).| Top up the air in the
storage vessel. (Set the diaphragm pressure to 1.5 bar).
Pump drawing air, water short- age on suction side.| Switch pump off and allow
to cool.
Leak on the pressure side (HWA 3600)| Check the pressure hose.
Malfunction| Possible cause| Remedy
---|---|---
Delivery rate too low| Pressure hose kinked.| Extend the pressure hose.
Blockage on the suction side.| Remove dirt from the suction area.
Hose diameter too small.| Use a hose with a bigger diameter.
Feed head too high.| Observe the max. feed head, see technical data.
Water volume on the suction side too little.| Throttle back the pump to adapt
the flow rate.
Suction head too large.| Check the suction head, observe max. suction head,
see Technical Data.
STORAGE
- Drain the suction line (04/2) and pressure line (04/1).
- Unscrew the pump drain plug (01-03/8) and allow the water to drain out of the pump.
- The water in the storage vessel is forced out at the same time by the air bellows (HW 3600).
- Screw in the drain plug again and store pump and accessories in a frost-proof place.
NOTE If there is the danger of frost, the system must be completely drained and the pump must be stored in a frost-proof place.
DISPOSAL
Electrical and electronic appliances do not belong in household waste, but
should be collected and disposed of separately.
Packaging, equipment and accessories are made from recyclable materials, and
must be disposed of accordingly.
KO Service Centre. These can be found on the Internet at: www.al-ko.com
/service-contacts
AFTER-SALES / SERVICE
In the event of questions of warranty, repair or spare parts, please contact your nearest AL-
GUARANTEE
We will resolve any material or manufacturing faults on the appliance during the legal warranty period for claims relating to faults, in accordance with our choice either to repair or replace. The legal warranty period is determined by the legislation of the country in which the appliance was purchased.
Our warranty promise applies only if:
- These operating instructions are heeded
- The appliance is handled correctly
- Original spare parts have been used
The warranty becomes void in the case of:
- Unauthorized repair attempts
- Unauthorized technical modifications
- Non-intended use
The guarantee excludes:
- Paint damage that can be attributed to normal wear and tear
- Wear parts that are marked with a frame xxxxxx (x) on the spare parts card
The guarantee period commences with purchase by the first end user. The date on the proof of purchase is decisive. In the event of a guarantee claim, please take this guarantee declaration and the original proof of purchase, and contact your dealer or the nearest authorized customer service center. This statement does not affect the purchaser’s statutory claims for defects against the vendor.
References
Read User Manual Online (PDF format)
Read User Manual Online (PDF format) >>