dreame V12 Cordless Vacuum Cleaner User Manual

: June 5, 2024
: dreame

Table of Contents

dreame V12 Cordless Vacuum Cleaner
Product Overview
Installation
Charging
How to Use
Care & Maintenance
FAQ
Specifications
WEEE Information
References
Read User Manual Online (PDF format)
Download This Manual (PDF format)

dreame V12 Cordless Vacuum Cleaner

dreame-v12-cordless-vacuum-cleaner-
PRTODUCT Safety Instructions

To prevent accidents including electric shock or fire caused by improper use, please read this manual carefully before use and retain it for future reference.
Warning

This product can be used by children aged from 8 years and above and persons with physical, sensory, intellectual deficiencies, or limited experience or knowledge under the supervision of a parent or guardian to ensure safe operation and to avoid any risk of hazards. Cleaning and maintenance shall not be made by children without supervision.
The vacuum is not a toy. Children shall not play with or operate this product. Please exercise caution when using the vacuum near children. Do not allow children to clean or maintain the vacuum unless supervised by a parent or guardian.
Do not use the vacuum outdoors or on wet surfaces. Only use the vacuum on dry indoor surfaces. Do not touch the plug or any part of the vacuum with wet hands.
To reduce the risk of fire, explosion, or injury, check to make sure the lithium battery and charging adapter are undamaged before use. Do not use the vacuum if either the lithium battery or charger is damaged.
The multi-brush bar, mini electric brush, battery, extension rod, LED crevice nozzle, flexible adapter, and vacuum are electrically conductive and should not be immersed in water or other liquid. Make sure to dry all filters after cleaning.
Prevent injury caused by moving parts. Turn off the vacuum before cleaning the multi-brush bar and mini electric brush. The multi-brush bar, dust cup and filter must all be properly installed before using the vacuum.
Only use the original charging adapter. Never use an unoriginal adapter.
Do not use the vacuum to pick up flammable or combustible liquids, such as gasoline, or bleach, ammonia, drain cleaners or other liquids.
Do not use the vacuum to pick up drywall particles, ashes like fireplace ash, or smoking or burning materials such as coal, cigarette butts or matches.
Check the area to be cleaned before use. To prevent the openings from being blocked, clear the larger paper, spitball, plastic cloth or sharp objects such as glass, nails, screws, coins, etc. and any object which is larger than openings.
Keep hair, loose clothing, fingers and other parts of the body away from the vacuum’s openings and moving parts. Do not point the hose, wand or tools at your eyes or ears or put them in your mouth.
Do not put any object into the vacuum’s openings. Do not use the vacuum
with any opening blocked. Keep free of dust, lint, hair, or other items which may reduce airflow.
Do not lean the vacuum against a chair, table, or other unstable surface, as this may cause damage to the machine or personal injury. If the vacuum becomes damaged or is otherwise malfunctioning, please contact our authorized
service department. Never attempt to disassemble the device on your own.
All instructions in the manual for recharging the battery must be strictly followed. Failure to properly charge the battery within the specified temperature range could damage the battery.
Only use accessories and replacement parts that are approved by Dreame.
Make sure the vacuum is unplugged when not used for extended periods as well as prior to performing any maintenance or repairs.
Please be extra careful when using the vacuum to clean stairs.
Do not install, charge, or use this product outdoors, in bathrooms, or around a pool.
Fire Hazard Warning: Do not apply any type of fragrance to the vacuum’s filter. These types of products are known to contain flammable chemicals which may cause the vacuum to catch fire.
This product is designed for home use only.

We, Dream Trading (Tianjin) Co., Ltd., hereby, declare that this equipment is in compliance with the applicable Directives and European Norms, and amendments. The full text of the EU declaration of conformity is available at the following internet address: www.dreame-technology.com

Product Overview

component name dreame-v12-cordless-vacuum-
cleaner-1 Accessories

Note: The images in this manual are for illustrative purposes only. The actual product may differ.

Installation

Vacuum Installation Diagram

Accessories Installation Diagram

Installation
2-in-1 Charging & Storage Mount Installation Diagram
The 2-in-1 charging & storage mount is an optional accessory. You can install it based on your needs.
Note: The 2-in-1 charging & storage mount should be installed in a cool, dry place with an electrical outlet nearby. Prior to installing, ensure that there are no electrical wires or pipes in the space directly behind where the mount will be installed.

Paste the mounting template sticker on the wall and keep it parallel to the ground. It is recommended that the bottom of the sticker is at least 119 cm off the ground.
Use a power drill with an 8mm drill bit to drill a hole into each marker on the mounting template sticker, then insert a wall plug into each hole.
Align the locating holes on the mount with the holes on the wall. Fasten it to the wall with the included screws.

Recommended mounting hight: The bottom of the mounting template sticker should be at least 119 cm from the ground.

Charging

Fully charge the vacuum before using it for the first time.
Note

The vacuum cannot be used while charging.
A full charge will take about 4 hours. Vacuuming in Turbo Mode for a prolonged period will cause the battery to heat up, which increases charging time. Allow the vacuum to cool down for 30 minutes before charging it.

LED Battery Status Indicator

Note: Once the vacuum is fully charged, the indicator will turn off after 5 minutes, and the vacuum will enter the energy-saving mode.

How to Use

Function introduction of Display Screen dreame-v12-cordless-vacuum-
cleaner-9

Note: If you need to pay attention to any abnormality during the use of the product, a prompt will appear on the screen. You should follow the instructions on the screen to keep the performance normal.

Setting Language

Press and hold for 3 seconds to enter the language selection interface
Click to scroll through the language list, select a language
And then press and hold for 3 seconds to save your setting

Note: If there is no operation for more than 5 seconds, the display will be turn off.

Cleaning Mode
There are two working methods for the vacuum, which can be selected based on your own needs.

Method 1: Discontinuous Cleaning Mode
Press and hold the switch of the vacuum to enable this mode, and release it to stop immediately.
Method 2: Continuous Cleaning Mode (Electronic Lock)
Click the electronic lock key to switch to Continuous Cleaning Mode, and then briefly press the on/off switch to keep the vacuum in Continuous Cleaning Mode.
Use the electronic lock to free your finger from fatigue caused by holding the switch

Note

In this mode, briefly press the on/off switch to suspend the operation or start again and the working mode of the vacuum will not change
Click the electronic lock again to quit Continuous Cleaning Mode..

Using Diﬀerent Acessories

Multi-Brush Bar
Suitable for vacuuming on the med/short pile carpets, tiles and floors. Note: The multi-brush bar can be attached directly to the vacuum.
2-in-1 Brush Nozzle
For vacuuming dust from curtains, keyboards, ceilings, sofas, vehicle interiors, coffee tables, etc.
Mini Electric Brush
For vacuuming dirt, pet hair, and other stubborn debris from sofas, bedding, and other fabric surfaces.Note: It is not recommended to vacuum on fragile surfaces, such as silk.
Soft Dusting Brush
Suitable for vacuuming on LCDs, keyboards, lampshades, curtains, shutters and other surfaces of fragile objects.

Note

If any rotating part becomes stuck, the vacuum may shut off automatically. Remove any trapped objects so the device can function normally.
When the battery becomes overheated, the vacuum will automatically shut off. Wait until the battery temperature returns to normal, then the vacuum will work normally.

Extension Hose
It is suitable for vacuuming the corners that are not easily accessible such as drawers and cars interior when used with soft dusting brush or 2-in-1 brush nozzle.

Flexible Adapter
Bending and extending the rod with one click can easily reach under low-lying funiture, such as bed and sofa.
LED Crevice Nozzle
The nozzle is equipped with a thin suction openning and LED light. It is suitable for va cuuming the debris in the narrow places.
Note: Flexible adapter is suitable for vacuuming low furniture, and is not recommended to connet to the vacuum all the time in daily floor cleaning.
Note: The LED crevice nozzle can be used with extension hose (The LED crevice nozzle does not light when it is connected to the nonconductive extendion hose).

If you need to pay attention to any abnormality during the use of the product, a prompt will be shown on the screen. You should follow the instructions on the screen to keep the performance normal.

Check whether the dust cup, extension rod, and multi-brush bar are blocked.
Refer to the maintenance manual [Cleaning HEPA Filter] section to remove the filter and replace it.
Please charge as soon as possible.
Please wait and continue to use after battery temperature is normal.
Refer to the maintenance manual [ Cleaning the Multi-Brush Bar ] section to clean the fiber material and hairs wrapped around the roller brush.
Press and hold the button for 5 seconds to enter the countdown to reset the HEPA filter. Wait and until appears on the screen, the reset is successful.
Please charge as soon as possible.
Please contact our after-sales service department for maintenance.

Care & Maintenance

Tips

Before cleaning the dust cup, disconnect the adapter and keep the vacuum’s power switch in the off position. And do not press its power button.
Always use genuine parts to keep your warranty from becoming void.
If the vacuum is not used for an extended period, fully charge it, unplug its power adapter, and store it in a cool, low-humidity environment away from direct sunlight. To avoid over-discharging the battery, recharge the vacuum at least once every 3 months.

Cleaning the Vacuum
Wipe the vacuum with a soft dry cloth.
Cleaning the Dust Cup
The vacuum’s cleaning ability will be reduced if the dust cup is filled to the “MAX” mark. To retain performance, remember to empty the cup.

Empty the dust cup: Press the release button on the bottom of the cup, then empty its contents.
Clean the dust cup: Use a dry cloth or paper towel to wipe the dust from the inner wall of the dust cup.

Cleaning the Cyclone Assembly

Rotate the cyclone assembly in the direction as illustrated to unlock it, then remove the cyclone assembly.
Note: Use the 2-in-1 brush nozzle to remove cyclone separator from the housing. Turn the nozzle in the direction as shown in the diagram for a thorough cleaning.
Rinse the cyclone assembly with water until it is clean. Thoroughly dry the cyclone assembly.
Note: Keep it in a ventilated or cool place for at least 24 hours.

Cleaning the HEPA Filter Assembly

Place the vacuum securely on a flat surface, then turn the HEPA filter assembly cover in the direction indicated and remove the HEPA filter assembly.
Note: Remove the built-in foam pad before cleaning the HEPA filter assembly.
Rinse the HEPA filter and foam pad with water. To thoroughly remove all the dust caught in the filter, rotate the HEPA filter 360 degrees while rinsing. Lightly tap the filter against a sink several times to remove any excess debris. Keep the HEPA filter in a well-ventilated and cool place to fully dry.
Note: Fully dry the filter (at least 24 hours) before reinstalling it.

Cleaning the Multi-Brush Bar

Turn the lock counterclockwise until it stops, then remove the roller brush from the brush bar
Use scissors to cut off the hairs and fibers that get stuck on the brush bar head. Wipe the dust from the notch and transparent cover with a dry cloth or paper towel. Thoroughly dry before use.
When it is dirty, rinse the roller brush with clean water until it is clean.
Once the mini roller brush is dry, reinstall it by following the disassembly steps in reverse.

FAQ

If the vacuum is not working properly, please refer to the troubleshooting table below.

Errors	Possible Causes	Solutions

The vacuum does not work.

| Tlohwe ovnacpuouwmeris. out of battery or| Fcounllytinchuaertgoeutsheeivt.acuum, then
Otrivgegrehreeadt bpyroatebcloticoknamgeo. de Suctkion .opening or air duct is| Cdulecatn. Wthaeitsuuncttiilotnhieopvaecnuinugms ocroaoilrs

Cown, then react vate it. suction

plear any blaockage from

bloc ed| o ening or ir duct.
Weak suction force.| Dfilutestr causspeims fbullyl aisncdl/oogrgHeEdP. A| HEmEPpAtyfitltheer daussetmcubplya.nd clean the
Attachment is blocked.| Clear any blockage in the attachment.
Ma sottroarnigsemnaokiisneg.| Mexatiennssuiocntiorondoipsebnloincgkeodr .| Copleeanrianngyobrleoxctkeangseioin mroadi.n suction
The first indicator is red after turning on the vacuum.| Battery pack is damaged.| Pdelepaasretmcoennttafcotramftaeirn-staelneasnsceer.vice
The first indicator blinks red when charging the vacuum.| The charger is incompatible.| Othnelyvuasceuuthme.original charger to charge

The battery indicator does not light while charging.

| The vaadcauputemr.is not connected to| Mplaukgegesudrientphreopoewrlye.r adapter is
Twheenbt iantttoersyleies pfumllyocdhea. rged and| The vacuum can be used normally.
Irfutlhinegporuotbtlehme apbeorvseistws aofter possibilities.| Pdelepaasretmcoennttafcotrtmheaainftern-asanlcees.service
The vacuum charges slowly.| Boratoteorhyitgehm. perature is too low| rWeatuitrunns tnilotrhmeabla, thteerny’csotnetminpueertaotuursee the vacuum.

Specifications

Vacuum Cleaner

This product contains batteries that can only be replaced by qualified technicians or after-sales service.
This product contains batteries that are non-replaceable.

WEEE Information

All products bearing this symbol are waste electrical and electronic equipment
(WEEE as in directive 2012/19/EU) which should not be mixed with unsorted household waste. Instead, you should protect human health and the environment by handing over your waste equipment to a designated collection point for the recycling of waste electrical and electronic equipment, appointed by the government or local authorities. Correct disposal and recycling will help prevent potential negative consequences to the environment and human health. Please contact the installer or local authorities for more information about the location as well as terms and conditions of such collection points.