SHARK PZ1000ANZ Lift-Away XL Pet Upright with Self-Cleaning Brushroll & DuoClean Instructions
- June 5, 2024
- Shark
Table of Contents
Lift-Away® XL Pet
Upright with Self-Cleaning
Brushroll & DuoClean™
PZ1000ANZ Series
INSTRUCTIONS
IMPORTANT SAFETY INSTRUCTIONS
FOR HOUSEHOLD USE ONLY
WARNING
To reduce the risk of fire, electric shock, injury, or property damage, when
using an electrical appliance, basic precautions should always be followed,
including the following:
READ ALL INSTRUCTIONS BEFORE USING THIS VACUUM
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Inspect the power cord and plug for any damage before use. DO NOT use a vacuum cleaner with a damaged cord or plug. Turn off all controls before plugging in or unplugging the vacuum cleaner. Store your vacuum cleaner with the power cord secured around the two cord hooks.
To minimize the risk of power cord damage, do not allow the motorized brushroll to ingest the cord. If this occurs, immediately shut off the power to the vacuum and remove the cord. -
This appliance has a polarized plug, if the plug does not fit fully into the outlet, reverse the plug (one blade is wider than the other). If it still does not fit, contact a qualified electrician.
DO NOT force into an outlet or try to modify to fit. -
Your vacuum cleaner may consist of a motorized nozzle, wand, hose, and/ or vacuum pod. This device contains electrical connections, electrical wiring, and moving parts that potentially present a risk to the user.
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Use only identical replacement parts.
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Carefully observe and follow the instructions provided below to avoid improper use of the appliance.
DO NOT use the vacuum for any purpose other than those described in this manual. -
Before use, carefully inspect all parts for any damage. DO NOT use if any parts are damaged.
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The use of an extension cord is NOT recommended.
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This vacuum cleaner contains no serviceable parts.
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This appliance can be used by persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning the use of the appliance in a safe way and understand the hazards involved. Cleaning and user maintenance shall not be made by children. Keep the appliance and its cord out of reach of children. DO NOT allow the appliance to be used by children. DO NOT allow it to be used as a toy. Close supervision is necessary when used near children.
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Always turn off the vacuum cleaner before connecting or disconnecting any motorized nozzles or other accessories.
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DO NOT handle plug or vacuum cleaner with wet hands.
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DO NOT use without filters in place.
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Only use Shark®’s branded filters and accessories.
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DO NOT damage the power cord:
a) DO NOT pull or carry the vacuum cleaner by the cord or use the cord as a handle.
b) DO NOT unplug by pulling on the cord. Grasp the plug, not the cord.
c) DO NOT run the vacuum cleaner over the power cord, close a door on the cord, pull the cord around sharp corners, or leave the cord near heated surfaces. -
DO NOT put any objects into nozzle or accessory openings. DO NOT use with any opening blocked; keep free of dust, lint, hair, and anything that may reduce airflow.
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DO NOT use if nozzle or accessory airflow is restricted. If the air paths or the motorized floor nozzle become blocked, turn the vacuum cleaner off and unplug from the electrical outlet. Remove all obstructions before you plug in and turn on the unit again.
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Keep nozzle and all vacuum openings away from hair, face, fingers, uncovered feet, or loose clothing.
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DO NOT use if the vacuum cleaner is not working as it should, or has been dropped, damaged, left outdoors, or dropped into water.
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Use extra care when cleaning on stairs.
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DO NOT leave the vacuum cleaner unattended while plugged in.
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When powered on, keep the vacuum cleaner moving over the carpet surface at all times to avoid damaging the carpet fibers.
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DO NOT place vacuum cleaners on unstable surfaces such as chairs or tables.
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Your Shark® vacuum may not be designed to stand up on its own. When taking a break from cleaning, ou may need to lean it against furniture or a wall, or lay it flat
on the floor. Using the vacuum for an application where the unit lacks stability may result in personal injury. -
DO NOT use to pick up:
a) Liquids
b) Large objects
c) Hard or sharp objects (glass, nails, screws, or coins)
d) Large quantities of dust (drywall dust, fireplace ash, or embers). DO NOT use as an attachment to power tools for dust collection.
e) Smoking or burning objects (hot coals, cigarette butts, or matches)
f) Flammable or combustible materials (lighter fluid, gasoline, or kerosene)
g) Toxic materials (chlorine bleach, ammonia, or drain cleaner) -
DO NOT use in the following areas:
a) Poorly lit areas
b) Wet or damp surfaces
c) Outdoor areas
d) Spaces that are enclosed and may contain explosive or toxic fumes or vapors (lighter fluid, gasoline, kerosene, paint, paint thinners, mothproofing substances, or
flammable dust) -
Turn off all controls before plugging in or unplugging the vacuum.
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Unplug from the electrical outlet when not in use and before any maintenance or cleaning.
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Hand washes with water only. Washing with cleaning chemicals could damage the unit.
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During cleaning or routine maintenance, DO NOT cut anything other than hair, fibers, or string wrapped around the brushroll.
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Allow all filters to air-dry completely before replacing in the vacuum to prevent liquid from being drawn into electric parts.
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Make sure the dust cup and all filters are in place after routine maintenance.
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If provided, secure the power cord around the two cord hooks during storage.
SAVE THESE INSTRUCTIONS
GETTING TO KNOW YOUR SHARK® LIFT-AWAY® XL PET UPRIGHT WITH SELF-CLEANING BRUSHROLL & DUOCLEAN™
WELCOME!
Congratulations on your purchase. Use this instruction manual to learn about
your new vacuum’s great features. From assembly to use to maintenance, you
will find it all in here.
MAIN UNIT
A Power Switch
B Handle Release Button
C Surface Selector
D Hose Clip
E Hose
F Upper Cord Hook
G Powered Lift-Away™ Button
H Wand Release Button
I Lift-Away® Pod
J Dust Cup Release Button| K Dust Cup Empty Latch
L Wand
M Lower Cord Hook
N Motorised Floor Nozzle
O Filter Access
P Brushroll Indicator Light
Q Headlights
R Brushroll Garage
S Self-Cleaning Brushroll
T Brushroll Release
U Soft Roller
---|---
ASSEMBLY
- Place motorized Nozzle on the floor and insert Wand, pressing it in until it clicks securely into place.
- Place Pod onto the wand and slide down to connect.
- Insert Handle into the wand, pressing it in until it clicks securely into place.
- Connect Hose to the back of the pod, pressing it in until it clicks securely into place.
- The store included accessories on the Accessory Posts on the pod.
IMPORTANT: For proper operation, ensure all connections are securely clicked into place
POWER CORD
For cord access, rotate the upper hook down and remove the cord.
OPERATING THE VACUUM
SETTINGS
Press power button to turn on the vacuum. Please note the brush roll will not spin until you have stepped on the floor nozzle and tilted the handle back.
Thick Carpet & Area Rug Cleaning
Slide the surface switch to the top position to select Thick Carpet/Area Rug.
Carpet & Low Pile Cleaning
Slide the surface switch to the middle position to select Carpet/Low Pile to
increase the speed of the brush rolls and to help remove stuck-on dust and
debris.
Hard Floor Cleaning
Slide the surface switch to the bottom position to select Hard Floor.
NOTE: Try using Hard Floor mode for low pile area rugs.
BRUSHROLL INDICATOR LIGHT
WHAT DOES THE BRUSHROLL INDICATOR LIGHT MEAN?
Solid Green : The brush rolls are spinning and working as they should.
Solid Red: There is a jam in the brushroll area. Turn off the vacuum and
unplug it, then remove any blockages in the nozzle.
Flashing Red : The motorized floor nozzle is overheating. Turn off the
vacuum, unplug it, and remove any blockages. Let the vacuum cool down for at
least 60 minutes before restarting.
See Troubleshooting section for more information.
CLEANING MODES
NOTE: All accessories are compatible with both the wand and the handle.
EMPTYING THE DUST CUP
IMPORTANT: Unplug the cord before performing any maintenance.
NOTE: Empty the dust cup when or before the debris reaches the max fill
line.
To remove Dust Cup, press the release button on top of the pod. Tilt the dust cup away from the wand, then lift to remove.
To empty the debris into the bin, press the lower release button, and the bottom of the dust cup will drop open.
To remove collected debris from Lint Screen , press top release buttons on either side of the handle and lift the handle to access the screen.
To reinstall, place the bottom of the dust cup into the pod and then tilt until it clicks into place.
CLEANING FILTERS
Regularly wash, dry, and replace the filters to maintain your vacuum’s
suction power.
To prevent damage from cleaning chemicals, rinse filters with cold water only.
Allow all filters to air-dry for at least 24 hours before reinstalling them to
prevent liquid from being drawn into electric parts.
IMPORTANT: DO NOT use soap when cleaning the filters.
CLEAN PRE-MOTOR FILTERS EVERY MONTH Remove Dust Cup, then lift out Filters.
CLEAN POST-MOTOR FILTER EVERY YEAR
Place the unit flat on the floor so you can see the post-motor filter underneath. With the dust cup removed, press the button on the filter housing and pull forward. Remove the post-motor filter by pressing the black tab until it clicks and is released from the unit. To reinstall, insert the filter into the unit by clicking into place and reattaching the filter housing.
NOTE: The pre-motor filters should be replaced every 2.5 years. The post- motor filter should be replaced every 3 years.
MAINTENANCE
NOZZLE MAINTENANCE
SELF-CLEANING BRUSHROLL
If any hair is wrapped around the brush rolls, continue vacuuming using
Carpet/Low Pile mode on a bare floor surface, a low-pile carpet, or a small
area rug. This will allow the Self-Cleaning
Brushroll to remove the hair wrap and send it to the dust cup.
If you run over a hard or sharp object or notice a noise change while
vacuuming, check for blockages or objects caught in the brushroll.
If some fibers remain wrapped around the brushroll after continued use, clear
them from the brushroll.
CLEANING THE SOFT ROLLER
Slide the Soft Roller access button forward to release the Soft Roller.
Hand wash the Soft Roller as needed.
Use only water, and allow it to air-dry completely for at least 24 hours.
Reinsert the Soft Roller in the front of the nozzle until it clicks into
place.
CHECKING FOR BLOCKAGES
Detach the hose from the vacuum pod, and check the hose and opening on the back of the pod for blockages.
Detach wand from floor nozzle, tilt nozzle neck back, and check to open for blockages.
To access the nozzle hose, open the locks on the bottom of the nozzle. With a coin, turn the locks counterclockwise, then lift the cover and clear any blockages.
Detach wand from floor nozzle and handle, and check both ends for blockages.
Detach the handle from the wand and the hose from the vacuum pod, and check openings for blockages.
NOTE: Torch not included.
AVAILABLE ACCESSORIES
NOTE: Not all accessories come with all units. For a list of the accessories included with this model, see the top inside flap of the box. To order additional accessories, visit AU sharkclean.com.au or NZ sharkclean.co.nz
A Crevice Tool
This slender tool offers extended reach to access corners, kickboards and
skirting boards, tight spaces, and ceilings.
B Multi-Surface Tool
A single convertible tool. Use the stiff bristle brush to clean stuck-on
debris, or take off the bristles to reveal an upholstery tool perfect for
removing stubborn pet hair and
large piles of debris.
C Self-Cleaning Brushroll
Tackles pet hair and ground-in dirt from carpeted stairs and upholstery, while actively removing hair wrap as it cleans.
TROUBLESHOOTING
Vacuum is not picking up debris. No suction.
(Refer to the Maintenance section for more information.)
- Check filters to see if they need cleaning. Follow instructions for rinsing and drying the filters before re-inserting in the vacuum.
- Dust cup may be full; empty dust cup.
- Check hose, hose connections, nozzle, and accessories for blockages; clear blockages if required.
- Remove any string, carpet fibers, or hair that may be wrapped around the brush rolls.
Vacuum lifts area rugs.
- Turn off unit to disengage the brush roll. Move the switch to Hard Floor setting to turn on the slower brushroll speed, which is optimal for bare floors and area rugs.
- Suction is powerful. Take care when vacuuming area rugs or rugs with delicately sewn edges.
Brushroll/soft roller does not spin.
- If a brushroll Indicator light on the floor nozzle turns red, the brushroll and/or soft roller have stopped spinning. Immediately turn off and unplug the vacuum. Disconnect the nozzle and remove the blockage, then reconnect and turn the vacuum back on.
- Once the blockage is removed, with the power on, step on the floor nozzle and tilt the handle back. The brushrolls should then spin and cleaning can resume.
The vacuum turns off on its own or the brushroll indicator light flashes red.
- This vacuum is equipped with a motor-protective thermostat. If your vacuum overheats, the thermostat will automatically turn the suction motor off. Perform the following steps to restart the thermostat:
- Turn the vacuum off and unplug it.
- Empty dust cup and clean filters (see cleaning filters section).
- Check for blockages in hose, accessories, and inlet openings.
- Allow the unit to cool for a minimum of 60 minutes.
- Plugin a vacuum and turn it on.
• If the hose is not fully connected to the pod, it can cause a poor electrical connection and the hose can come loose, turning the vacuum off.
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Turn the vacuum off and unplug it.
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Empty dust cup and clean filters.
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Check for blockages in hose, accessories, and inlet openings.
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Remove the cord from cord hook so hose latch can be seen and engaged.
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Ensure you hear an audible click at all connection points:
a. Where hose meets back of pod (may require additional force; push and pull on hose to ensure latch is fully engaged)
b. Where wand plugs into floor nozzle
c. Where handle plugs into the wand -
Plug in a vacuum and turn it on.
Note: If the vacuum still does not start, contact customer service as AUST: 02 8801 7666 or NZ 0800 112 660
LIMITED WARRANTY • TWO (2)YEARS
If your vacuum becomes defective due to faulty material or workmanship within
a period of 2 years from the date of purchase, we warrant to do the following:
For New Zealand Consumers: We will replace the product with a new product,
free of charge, or repair the product at our cost, at our discretion.
For Australian Consumers: Our goods come with guarantees that cannot be
excluded under the Australian
Consumer Law. You are entitled to a replacement or refund for a major failure
and for compensation for any other reasonably foreseeable loss or damage. You
are also entitled to have the goods repaired or replaced if the goods fail to
be of acceptable quality and the failure does not amount to a major failure.
Your warranty is subject to the following conditions:
DO NOT operate the appliance with a damaged plug or cord, or if the unit or
battery has been dropped, damaged or dropped in water. To avoid the risk of
electric shock, do not disassemble or attempt to repair the appliance on your
own. If the charger cord is damaged, it must be replaced by a qualified
electrician in order to avoid a hazard. Incorrect re-assembly or repair can
cause a risk of electric shock or injury to persons when the appliance is
used.
- The item has not been misused, abused, neglected, altered, modified or repaired by anyone.
- The item has been subjected to fair wear and tear.
- The item has not been used for trade, professional or hire purposes.
- The item has not sustained damage through foreign objects, substances, or accidents.
Your warranty does not cover:
- Components that are subject to natural wear and tear caused by normal use in accordance with operating instructions.
- Unauthorized/improper maintenance/handling or overload is excluded from this warranty.
- Any additional property that may be damaged due to a fault or misuse of the product and/or component.
For guarantee claims, you will need to submit a proof of purchase in the form
of a valid receipt that displays the date and place of purchase.
This warranty does not replace but is in addition to your statutory rights.
This warranty does not apply to accessories supplied with the item.
This warranty applies only to the original purchaser and may not be
transferred.
Replacement items will be covered by the limited warranty for the balance of
the warranty period from the date of the original purchase.
Customer costs within warranty:
The customer is responsible for any inward freight charge to return a product
for warranty if requested, and outward freight charge for warranty parts and
or replacement unit.
Please note:
Only the defective product or parts returned to the place of purchase will be
replaced under this warranty.
REGISTER YOUR PURCHASE
sharkclean.com.au
sharkclean.co.nz
Benefits of registering your product and creating an account:
- Get easier, faster product support and access to warranty information
- Access troubleshooting and product care instructions
- Be among the first to know about exclusive product promotions
RECORD THIS INFORMATION
Model Number:………………………………………..
Serial Number:…………………………………………
Date of Purchase: (Keep receipt)…………….
Store of Purchase:………………………………….
TECHNICAL SPECIFICATIONS
Voltage: 220-240W, 50-60Hz
Watts: 800W
NOTES
Mann & Noble
Proudly distributed by
Mann&Noble Pty Ltd
Building D, 33 Quarry Road
Erskine Park NSW 2759
Australia
AUS 02 8801 7666
NZ 0800 112 660
Visit us at:
sharkclean.com.au
sharkclean.co.nz
PLEASE READ IT CAREFULLY AND KEEP IT FOR FUTURE REFERENCE.
This Owner’s Guide is designed to help you get a complete understanding of
your new Shark® Lift-Away® XL Pet Upright with Self-Cleaning Brushroll &
DuoClean™.
Illustrations may differ from the actual product.
We are constantly striving to improve our products; therefore the
specifications contained herein are subject to change without notice.
For SharkNinja U.S. Patent information, visit
sharkninja.com/patents/
© 2021 SharkNinja Operating LLC. LIFT-AWAY and SHARK are registered trademarks
of SharkNinja Operating LLC.
DUOCLEAN and POWERED LIFT-AWAY are trademarks of SharkNinja Operating LLC.
PZ1000ANZ_Series_IB_MP_Mv8
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