SOUNDPEATS Q True Wireless Earbuds Bluetooth 5.0 Headphones User Manual

: June 5, 2024
: SoundPEATS

Table of Contents

SOUNDPEATS Q True Wireless Earbuds Bluetooth 5.0
Pairing
Wearing
Button Control
Warranty Conditions
Safety Instructions
References
Read User Manual Online (PDF format)
Download This Manual (PDF format)

SOUNDPEATS Q True Wireless Earbuds Bluetooth 5.0

Headphones

Pairing

Open up the case lid while the case is with enough power left and make sure the earbuds is in the charging case, the left and right earbuds will pair to each other automatically with a prompt suggests successfully connected. Then pls press and hold the button of the charging case for 3S until the indicator of the charging case starts to flash and the earbuds prompt “Pairing”, then the earbuds enter pairing mode.
Activate the Bluetooth on your device and hit “SOUNDPEATS Q” on the Bluetooth list to connect. The earbuds will prompt “Connected” after connecting successfully.

Factory Reset

Clear the pairing record between the earbuds and all your devices.
Place back both earbuds into the charging case and open up the case lid, Press and hold the charging case button for 10s.

Wearing

Product Diagram

Button Control

Power On
- Auto: Open up the case lid
- Manually: Press and hold the MFB for 1,5s
Power Off
- Auto: Place back the earbuds into the charging case and close the lid
- Manually: Press and hold the MFB for 10s
Play/Pause: Double tap the MFB
Volume -: Single tap the left MFB
Volume +: Single tap the right MFB
Previous Track :Press and hold the left MFB for 1,5s
Next Track: Press and hold the right MFB for 1,5s
Answer/Hang :Up a Phone Call Double tap the MFB
Reject a Phone Call: Press and hold the MFB for 1,5s
Switch Between Two Calls :Press and hold the MFB for 2s
Manually Enter Pairing Mode: Place back the earbuds into the charging case and open the lid, Press and hold the charging case button for 3s
Activate Voice Assistant: Triple tap the MFB on the right earbud

Q &A

Q1: What do the charging LEDs tell while charging the case?

The charging indicators will turn to red when the battery of the case is low, please charge the case then.

Method 1

Use a Type-C adapter to charge the case (current not over 1A).
Please charge the earbuds and case at least once per 3 months when not in use for a long time.

Method 2

Place the charging case directly above the wireless charger.
Please charge the earbuds and case at least once per 3 months when not in usefor a long time.

When opening up the casing lid, the indicator of the charging case will light up for 10s to show the current battery status of the charging case:

100% – 50% Shows Green
49% – 10% Shows Yellow
Below 10% Shows Red

When charging the charging case, the indicator will flash slowly:

Below 20% The indicator flashes in red slowly
20% – 69% The indicator flashes in yellow slowly
70% – 99% The indicator flashes in green slowly
100% The indicator stays on green

Q2: Why are the earbuds still connected to my phone after placing back?

The charging case is out of battery. The case will not turn off the earbuds if the case battery is dead.
Please make sure the earbuds sit well in the charging case, and the charging contactors on both the earbuds and the pin needle are clean. If not, please try something like microfiber cloth to clean the contactors.

Q3: The battery life is not as advertised?

A single charge will not give you 21 hours playtime constantly. The earbuds work around 7 hours per charge with average use. The charging case provides another 2 recharges.

Warranty Conditions

A new product purchased in the Alza.cz sales network is guaranteed for 2 years. If you need repair or other services during the warranty period, contact the product seller directly, you must provide the original proof of purchase with the date of purchase. The following are considered to be a conflict with the warranty conditions, for which the claimed claim may not be recognized:

Use of the device in violation of the instructions, use of non-original parts, or damage caused by illegal software.
Disassembly itself or damage caused by disassembly and assembly by an unauthorized repair shop.
The cause of the failure is caused by negligence or force majeure, such as accidents (fire, water, immersion, compression, external fall, etc.) and natural disasters (lightning, earthquake, typhoon, etc.).
Natural consumption, damage, wear and aging of consumables or components during use (such as hearing protectors, silicone hearing protectors, batteries, etc.).
The use of non-original parts is prohibited.
Other unspecified items will be implemented in accordance with the applicable laws and regulations of the country or region where the product is sold.

Safety Instructions

Read these safety instructions carefully.
Keep these safety instructions.
Pay attention to all warnings.
Follow all instructions.
Clean the earplugs only with a dry cloth.
Danger of suffocation: The device contains small parts and is not suitable for children.
Do not place the device near heat sources such as radiators, hot air regulators, fireplaces or heat generating speakers (including amplifiers).
Do not use the device in places where you need to concentrate on the surroundings, such as while driving and the like.
Do not immerse the device in water and do not expose it to a humid environment for a long time. Do not use it while swimming or surfing.
High music volume may cause hearing loss after some time. If you experience tinnitus (ringing in your ears), pain, or discomfort after using your ear audio device, the volume is probably too high for your ears.
To prevent hearing loss, turn down the volume of the music player before connecting it to your mobile phone, and then gradually increase it to a comfortable volume.
It is recommended to use the accessories specified by the manufacturer.
Do not expose the battery to excessive heat such as sunshine, fire or the like.
Make sure that the power supply is within the specified voltage range.
If the device does not charge with AC power, unplug the cable from the USB-C interface.
Rely on our staff. If a fault occurs on the device, it must be repaired by a professional. The headphones do not work properly if: the power cord or plug is damaged, there is water in the device, foreign objects have fallen into it, the device is exposed to rain or moisture, or if it falls from a height.

EU Declaration of Conformity

This device complies with the European RED directive for compliance with the essential requirements and other relevant regulations (Directive 2014/53/EU) and the RoHS directive No. 2011/65/EU as amended 2015/863 EU.

WEEE

This product must not be disposed of as normal household waste in accordance with the EU Directive on Waste Electrical and Electronic Equipment (WEEE – 2012/19 / EU). Instead, it shall be returned to the place of purchase or handed over to a public collection point for the recyclable waste. By ensuring this product is disposed of correctly, you will help prevent potential negative consequences for the environment and human health, which could otherwise be caused by inappropriate waste handling of this product. Contact your local authority or the nearest collection point for further details. Improper disposal of this type of waste may result in fines in accordance with national regulations.

Email:www.alza.co.uk/kontakt , Tel : +44 (0)203 514 4411