PLANAR PCT2265 Touch LED LCD Monitor User Guide

PLANAR PCT2265 Touch LED LCD Monitor User Guide

The information contained in this document is subject to change without notice. This document contains proprietary information that is protected by copyright. All rights are reserved. No part of this document may be reproduced, translated to another language or stored in a retrieval system, or transmitted by any means, electronic, mechanical, photocopying, recording, or otherwise, without prior written permission. Windows is a registered trademark of Microsoft Inc. Other brand or product names are trademarks of their respective holders.

FOR YOUR SAFETY

Before operating the monitor, please read this manual thoroughly. This manual should be retained for future reference.

FCC Class B Radio Frequency Interference Statement
WARNING: (FOR FCC CERTIFIED MODELS) 

NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy, and if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

1. Reorient or relocate the receiving antenna.
2. Increase the separation between the equipment and receiver.
3. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
4. Consult the dealer or an experienced radio/TV technician for help.

NOTICE

1. The changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
2. Shielded interface cables and AC power cord, if any, must be used in order to comply with the emission limits.
3. The manufacturer is not responsible for any radio or TV interference caused by unauthorized modification to this equipment. It is the responsibilities of the user to correct such interference.

WARNING

To prevent fire or shock hazard, do not expose the monitor to rain or moisture. Dangerously high voltages are present inside the monitor. Do not open the cabinet. Refer servicing to qualified personnel only. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation

Disposal of waste equipment by user in private household in the European Union

This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste. Instead, it is your responsibility to dispose of your waste equipment by handing it over to a designated collection point for the recycling of waste electrical and electronic equipment. The separate collection and recycling of your waste equipment at the time of disposal will help to conserve natural resources and ensure that it is recycled in a manner that protects human health and the environment. For more information ab ut where you can drop off your waste equipment for recycling, please contact your local city office, your household waste disposal service or the shop where you purchased the product.

PRECAUTIONS

• Do not use the monitor near water, e.g. near a bathtub, washbowl, kitchen sink, laundry tub, swimming pool or in a wet basement.
• Do not place the monitor on an unstable cart, stand, or table. If the monitor falls, it can injure a person and cause serious damage to the appliance. Use only a cart or stand recommended by the manufacturer or sold with the monitor. If you mount the monitor on a wall or shelf, use a mounting kit approved by the manufacturer and follow the kit instructions.
• Slots and openings in the back and bottom of the cabinet are provided for ventilation. To ensure reliable operation of the monitor and to protect it from overheating, be sure these openings are not blocked or covered. Do not place the monitor on a bed, sofa, rug, or similar surface. Do not place the monitor near or over a radiator or heat register. Do not place the monitor in a bookcase or cabinet unless proper ventilation is provided.
• The monitor should be operated only from the type of power source indicated on the label. If you are not sure of the type of power supplied to your home, consult your dealer or local power company.
• The monitor is equipped with a three-pronged grounded plug, a plug with a third (grounding) pin. This plug will fit only into a grounded power outlet as a safety feature. If your outlet does not accommodate the three-wire plug, have an electrician install the correct outlet, or use an adapter to ground the appliance safely. Do not defeat the safety purpose of the grounded plug.
• Unplug the unit during a lightening storm or when it will not be used for long period of time. This will protect the monitor from damage due to power surges.
• Do not overload power strips and extension cords. Overloading can result in fire or electric shock.
• Never push any object into the slot on the monitor cabinet. It could short circuit parts causing a fire or electric shock. Never spill liquids on the monitor.
• Do not attempt to service the monitor by yourself; opening or removing covers can expose you to dangerous voltages and other hazards. Please refer all servicing to qualified service personnel.
• To ensure satisfactory operation, use the monitor only with UL listed computers which have appropriate configured receptacles marked between 100 – 240V AC, Min. 5A.
• The wall socket shall be installed near the equipment and shall be easily accessible.
• Do not operate the product over 16 hours per day.
• Please confirm the distribution system in building installation shall provide the circuit breaker rated 120/240V, 20A (maximum).

SPECIAL NOTES ON LCD MONITORS

The following symptoms are normal with LCD monitor and do not indicate a problem.

NOTES

• Due to the nature of the fluorescent light, the screen may flicker during initial use. Turn off the Power Switch and then turn it on again to make sure the flicker disappears.
• You may find slightly uneven brightness on the screen depending on the desktop pattern you use.
• The LCD screen has effective pixels of 99.99% or more. It may include blemishes of 0.01% or less such as a missing pixel or a pixel lit all of the time.
• Due to the nature of the LCD screen, an after image of the previous screen may remain after switching the image, when the same image is displayed for hours. In this case, the screen is recovered slowly by changing the image or turning off the Power Switch for hours.
• When the screen becomes black or flashing, or cannot illuminate any more, contact your dealer or service center to replace parts. Don’t repair the screen by yourself!

BEFORE YOU OPERATE THE MONITOR

FEATURES

• 21.5” (54.6 cm) Wide Screen TFT Color Monitor
• 16:9 Widescreen
• Crisp, Clear Display for Windows
• Recommened Resolutions: 1920*1080@60Hz
• LED backlit, energy efficient
• Ergonomic Design
• Space Saving, Compact Case Design
• USB 3.0 hub

Use extreme caution when unpacking your monitor as the deskstand is springloaded. Failure to follow the instructions below may lead to physical harm.

1. Lay the monitor flat on an even surface –display facing up.
2. Remove Styrofoam
3. Remove the orange strap
4. Remove the bag.

PACKAGE LIST

The product package should include the following items:

• Monitor

• User’s Guide

• Power Cable

• VGA Cable

• HDMI Cable

• Audio Cable

• USB Cable

• DVI Cable

ADJUSTING THE HEIGHT

The monitor’s height may be adjusted from 4.8in to 15.2in (122mm to 385mm).

CONTROLS AND CONNECTORS

POWER CORD

Power Source:

1. Make sure that the power cord is the correct type required in your area.
2. This monitor has an internal universal power supply that allows operation in either 100/120V AC or 220/240V AC voltage area (No user adjustment is required.)
3. Connect the AC-power cord into the monitor’s power input socket, The AC-power cord may be connected to either a wall power outlet or the power outlet socket on your PC, depending on the type of power cord supplied with your monitor.

SIGNAL CABLE

Connecting the Signal Cable : Plug one end of the signal cable to the LCD monitor and the other end to a computer or a video source.

USB Cable – A to B
The USB Cable – A to B – must be connected from the monitor to the computer for the touch screen to operate.

Connecting the USB Cable : Plug one end of the cable to the monitor – USB Cable (upstream) slot – and the other end to a USB port on the computer. Refer to page 17 for Calibration and Reset Instructions.

Caution: If the AC outlet is not grounded (with three holes), install the proper grounding adapter (not supplied).

Figure 2 Connecting Cables

ADJUSTING THE VIEWING ANGLE

• For optimal viewing it is recommended to look at the full face of the monitor, then adjust the monitor’s angle to your own preference.
• Hold the stand so you do not topple the monitor when you change the monitor’s angle.
• You are able to adjust the monitor’s angle from -5° to 90°.

Figure 3

NOTES

• Do not touch the screen when you change the angle. It may cause damage or break the screen.
• Careful attention is required not to catch your fingers or hands when you change the angle.

OPERATING INSTRUCTIONS

GENERAL INSTRUCTIONS

Press the power button to turn the monitor on or off. The other control buttons are located at front panel of the monitor (See Figure 4). By changing these settings, the picture can be adjusted to your personal preferences

• The power cord should be connected.
• Connect the video cable from the monitor to the video card.
• Press the power button to turn on the monitor. The power indicator will light up.

Figure 4 External Control Button

1. UP
2. DOWN
3. AUTO
4. Menu
5. Power button

FRONT PANEL CONTROL

• Power Button:
  Press this button to switch ON/OFF monitor’s power.

• Power Indicator:
  Blue — Power On mode.
  Orange —Power saving mode.

• MENU / ENTER :
  Activates OSD menu or function adjust confirm.

• ECO/(-)
  Activates the ECO control when the OSD is OFF or navigate through adjustment icons when OSD is ON or adjust a function when function is activated.

• Volume /+ :
  Activates the volume control when the OSD is OFF or navigate through adjustment icons when OSD is ON or adjust a function when function is activated.

• Source / Auto Adjust / Exit
  When the OSD is OFF, pressing Auto/Source button will toggle between sources. Press continuously to select the input source indicated in the message bar. Press Menu/Enter button to change to the selected source. Auto configure hot key: (VGA input only) When the OSD is OFF, press and hold down the button for 2 seconds to auto configure. When OSD menu is ON, this button will act as a Exit Key (Exit OSD menu)

OSD Lock Function: Lock-All 4 buttons are locked except “POWER” button. To lock the OSD, press and hold the MENU button while the monitor is off and then Press power button to turn the monitor on. To un-lock the OSD, press and hold the  MENU button while the monitor is off and then press power button to turn the monitor on.

Power & OSD Lock Function: All 5 buttons including the “POWER” button are locked. To lock the Power & OSD, press and hold the up button and down button until “Power/ OSD Locked” message appears. Repeat this step to unlock

NOTES

• Do not install the monitor in a location near heat sources such as radiators or air ducts, or in a place subject to direct sunlight, or excessive dust or mechanical vibration or shock.
• Save the original shipping carton and packing materials, as they will come in handy if you ever have to ship your monitor.
• For maximum protection, repackage your monitor as it was originally packed at the factory.
• To keep the monitor looking new, periodically clean it with a soft cloth. Stubborn stains may be removed with a cloth lightly dampened with a mild detergent solution. Never use  strong solvents such as thinner, benzene, or abrasive cleaners, since these will damage the cabinet. As a safety precaution, always unplug the monitor before cleaning it.
• Do not scratch the screen with hard things as it may cause permanent damage.
• Do not allow liquids into monitor as it will result in component damage.

HOW TO ADJUST A SETTING

1. Press the MENU-button to activate the OSD window.
2. Press + or – to navigate through the functions. Once the desired function is highlighted, press the MENU-button to activate it. If the function selected has a sub menu, press + or – again to navigate through the sub-menu functions. Once the desired function is highlighted, press MENU-button to activate it.
3. Press + or – to change the settings of the selected function.
4. If you want to adjust any other function, repeat steps 2-3.

Figure 5 The OSD Message

ADJUSTING THE PICTURE

Main Menu Item| Main Menu Icon| 1 st Sub **Menu Item| Description**
---|---|---|---
Luminance| | Contrast| Adjusts Image brightness in relation to the

background.

Brightness| Adjusts backlight levels.
Eco Mode| Picture Adjustment, Standard:

Brightness = 70,

Contrast = 50.

Brightness, Contrast (Adjustable)

Text:

Brightness = 20,

Contrast = 50.

Brightness, Contrast ,Grayed. (Nonadjustable)

Internet:

Brightness = 40,

Contrast = 50.

Brightness, Contrast ,Grayed. (Nonadjustable)

Game:

Brightness = 50

Contrast = 50,

Brightness, Contrast ,Grayed. (Nonadjustable)

Movie:

Brightness = 60,

Contrast = 50,

Brightness, Contrast ,Grayed. (Nonadjustable)

Sports:

Brightness = 80,

Contrast = 50,

Brightness, Contrast ,Grayed. (Nonadjustable)

DCR| Dynamic contrast ratio.
Image Setup| | Clock| Adjust picture Clock to reduce Vertical-Line noise.
Phase| Adjust Picture Phase to reduce Horizontal-Line noise.
H. Position| Adjust the horizontal position of the picture.
V. Position| Adjust the vertical position of the picture.
Image Ratio| Select Image Aspect Ratio.

(Wide,4:3)

OD| Overdrive Adjustment.
Color Range| Select color range only for HDMI.

（Auto, Full Range, Limited Range）

Color Temp.| ****| Warm| Warm Color Temperature.

(RGB value is nonadjustable)

---|---|---|---
Normal| Normal Color Temperature.

(RGB value is nonadjustable)

Cool| Cool Color Temperature.

(RGB value is nonadjustable)

User| Adjust R.G.B levels as desired. Red:Adjust Red Gain Green:Adjust Green Gain

Blue:Adjust Blue Gain

sRGB| RGB Color Temperature.

(RGB value is nonadjustable)

Blue Light Reducer| Recall from EEPROM. (Off, -15%, -30%, -50%, -70%)
OSD Setup| | H.Position| Adjust the horizontal position of the OSD. each step will increase/decrease value by 5
V.Position| Adjust the vertical position of the OSD.

each step will increase/decrease value by 5

Timeout| Adjust the OSD timeout.
Language| Set OSD display language .( English is default setting.）
English、Español、Français、Português、Русский、

简体中文、繁體中文、한국어。

Extra| | Input Select| Select input source.。

(D-SUB、DVI、Auto、HDMI)

DDC/CI| Select DDC/CI on or off.
Reset| Clear each old status of Auto-Configuration and set the color temperature to Warm
Do not execute reset, return to main menu.
Information| 1920(H)x1080(V)
45KHz
60Hz
Show the resolution, H/V as above format including all video timing.

PLUG AND PLAY

Plug & Play DDC2B Feature
This monitor is equipped with VESA DDC2B capabilities according to the VESA DDC STANDARD. It allows the monitor to inform the host system of its identity and, depending on the level of DDC used, communicate additional information about its display capabilities. The DDC2B is a bidirectional data channel based on the I²C protocol. The host can request EDID information over the DDC2B channel.

THIS MONITOR WILL APPEAR TO BE NON-FUNCTIONAL IF THERE IS NO VIDEO INPUT SIGNAL. IN ORDER FOR THIS MONITOR TO OPERATE PROPERLY, THERE MUST BE A VIDEO INPUT SIGNAL.

This monitor meets the Green monitor standards as set by the Video Electronics Standards Association (VESA) and The Swedish Confederation Employees (NUTEK). This feature is designed to conserve electrical energy by reducing power consumption when there is no video-input signal present. When there is no video input signal this monitor, following a time-out period, will automatically switch to an OFF mode. This reduces the monitor’s internal power supply consumption. After the video input signal is restored, full power is restored and the display is automatically redrawn. The appearance is similar to a “Screen Saver” feature except the display is completely off. The display is restored by pressing a key on the keyboard, or clicking the mouse.

USING THE RIGHT POWER CORD :

The accessory power cord for the Northern American region is the wallet plug with NEMA 5-15 style and is UL listed and CSA labeled. The voltage rating for the power cord shall be 125 volts AC. Supplied with units intended for connection to power outlet of personal computer: Please use a cord set consisting of a minimum No. 18 AWG, type SJT or SVT three conductors flexible cord. One end terminates with a grounding type attachment plug, rated 10A, 250V, CEE-22 male configuration. The other end terminates with a molded-on type connector body, rated 10A, 250V, having standard CEE-22 female configuration. Please note that power supply cord needs to use VDE 0602, 0625, 0821 approval power cord in European counties.

CALIBRATION/RESET INSTRUCTIONS

PCT2265 Calibration/Reset Instructions:
The PCT2265 is available with USB connection. It is Microsoft® Windows® 7, 8 HID (Human Interface Device) compatible if you use the USB touch screen interface. No additional software driver is required. Calibration is a simple process and can be invoked by running Tablet PC Settings from Control Panel and clicking the Calibrate button. Click the Reset button to reset the touchscreen to the factory calibration settings. To reset the existing calibration data, click “Reset” in the Tablet PC Settings window.

TECHNICAL SUPPORT (FAQ)

• Check if the Power Switch is in the ON position.
• Power Cord should be connected.

No Plug & Play|

• Check if the PC system is Plug & Play compatible.
• Check if the Video Card is Plug & Play compatible .
• Check if the D-15 plug pin of Video Cable is bent.

Picture is fuzzy|

• Adjust the Contrast and Brightness Controls.

Picture bounces or a wave pattern is present in the picture|

• Move electrical devices that may cause electrical interference.

The power LED is ON (orange) but there’s no video or no picture.|

• Computer Power Switch should be in the ON position.
• Computer Video Card should be snugly seated in its slot.
• Make sure monitor’s video cable is properly connected to the computer.
• Inspect monitor’s video cable and make sure none of the pins are bent.
• Make sure computer is operational by hitting the CAPS LOCK key on the keyboard while observing the CAPS LOCK LED.The LED should either turn ON or OFF after hitting the CAPS LOCK key.

Missing one of the primary colors (RED, GREEN, or BLUE)|

• Inspect the monitor’s video cable and make sure that none of the pins are bent.

Screen image is not centered or sized properly.|

• Adjust pixel frequency (CLOCK) and FOCUS or press hot-key (AUTO).

Picture has color defects

(white does not look white)

|

• Adjust RGB color or select color temperature.

Poor brightness or contrast|

• When the brightness of the screen lowers after being used for a certain period and the function of the display is affected, send it to our authorized service center for repair.

Horizontal or vertical disturbances on the screen|

• Restart your computer or adjust CLOCK and FOCUS or perform auto configure hot key.

TECHNICAL SUPPORT (FAQ)

CLOCK (pixel frequency) controls the number of pixels scanned by one horizontal sweep. If the frequency is not correct, the screen shows vertical stripes and the picture has not correct width.

FOCUS adjusts the phase of the pixel clock signal. With a wrong phase adjustment the picture has horizontal disturbances in light picture.

For FOCUS and CLOCK adjustment use “dot-pattern” or win 95/98/2000/ME/XP/Win 7 shutdown mode pattern.

ERROR MESSAGE & POSSIBLE SOLUTION 

NO SIGNAL:

1. Check that the signal-cable is properly connected, if the connector is loose,tighten the connector’s screws.
2. Check the signal-cable’s connection pins for damage.

INPUT NOT SUPPORT:

Your computer has been set to unsuitable display mode, set the computer to display mode given in the following table.

APPENDIX

SPECIFICATIONS

HDMI
DVI-D
Separate Sync.| H/V TTL
H-Frequency| Analog&Digital:30kHz – 83kHz
V-Frequency| Analog&Digital:55-75Hz
Display Colors| 16.7M Colors
Dot Clock| 170MHz
Max. Resolution| 1920X1080@60Hz
Plug & Play| VESA DDC2BTM
Power Consumption| ON Mode| ≤28W(TYP)
OFF Mode| ≤0.5W
Input Connector| D-Sub mini 15 pin, HDMI, DVI-D
Input Video Signal| Analog:0.7Vp-p(Standard),75Ω,Positive

Digital:HDMI

Power Source| 100~240VAC,50/60Hz
Environmental Considerations| Operating Temp: 0°C to 40°C

Storage Temp.: -25°C to 55°C Operating Humidity: 10% to 85%

Dimensions (W x H X D)| 20.59″ x 15.19″ x 9.39″ (522mm x 385mm x 238mm)
Weight (w/stand)| 14.6lbs (6.64kg)
Weight ((w/o stand))| 9.5lbs (4.31kg)
Regulatory Compliance| cTUVus, CE , FCC B

FACTORY PRESET TIMING TABLE

STAND| RESOLUTION| HORIZONTAL FREQUENCY(kHZ)| VERTICAL FREQUENCY(Hz)
---|---|---|---
VGA| 640 x 480| 31.469| 59.94
640 x 480| 35| 66.667
VGA| 640 x 480| 37.861| 72.809
Mac VGA| 640 x 480| 37.5| 75
Dos-mode| 720 x 400| 31.469| 70.087
800 x 600| 35.156| 56.25
800 x 600| 37.879| 60.317
800 x 600| 48.077| 72.188
SVGA| 800 x 600| 46.875| 75
Mac SVGA| 832 x 624| 49.726| 74.551
1024 x 768| 48.363| 60.004
1024 x 768| 56.476| 70.069
1024 x 768| 57.5| 72.074
XGA| 1024 x 768| 60.023| 75.029
1280 x 1024| 67.981| 60.02
SXGA| 1280 x 1024| 79.976| 75.025
 | 1440 x 900| 55.935| 59.887
WXGA+| 1440 x 900| 70.635| 74.984
WSXGA+| 1680 x1050| 65.29| 59.954
HDTV| 1920 X1080| 66.295| 59.887

CONNECTOR PIN ASSIGNMENT

15 – Pin Color Display Signal Cable

19 – Pin Color Display Signal Cable

(max 50mA)

9.| TMDS Data 0-| 19.| Hot Plug Detect
10.| TMDS Clock+|  |

WALL MOUNTING (OPTIONAL)

Refer to the instructions that come with the base mounting kit. To convert your display from a desk-mounted to a wall-mounted display, do the following:

1. Verify that the power button is turned Off, then disconnect the power cord.
2. Remove the plastic covers from the back of the display.
3. Remove the four screws attaching the base (screw dimension: M4 x 12mm).
4. Attach the mounting bracket from the VESA compatible wall mounting kit (100 mm x 100 mm distance).
5. Attach the display to the wall, following the instructions in the wall mounting kit

NOTE: For use only with wall mount bracket with minimum weight/load: 26.5lb (12kg.)

PLANAR SUPPORT

Cables and Accessories
To find cables and accessories for your Planar monitor, touch screen or other Planar products visit our online store at www.PlanarOnline.com

Technical Support
Visit Planar at http://www.planar.com/support for operations manuals, touch screen drivers, warranty information and access to Planar’s Technical Library for online troubleshooting. To speak with Planar Customer Support please have you model and serial number available and dial:

Planar Support
Tel: 1-866-PLANAR1 (866-752-6271) or +1 503-748-5799 outside the US.
Hours: 24 hours a day, 7 days a week.
Toll or long distance charges may apply.

European Product Database for Energy Labeling (EPREL)
PCT2265 Registration number: 451485

Customer Service
24×7 Online Technical Support: http://www.planar.com/support 1195 NE Compton Drive Hillsboro, OR 97006

Tel: 1-866-PLANAR1 (866-752-6271), or +1 503-748-5799 outside the United States, Hours:24 hours a day, 7 days a week

©2019 Planar Systems, Inc. Planar is a registered trademark of Planar Systems, Inc. Other brands and names are the property of their respective owners.Technical information in this document is subject to change without notice.

References

• Planar Support | Planar
• Planar LED & LCD Video Walls & Display Solutions | Planar

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