PLANAR PCT2495 Touch LED LCD Monitor User Guide

June 16, 2024
Planar

PCT2495
Touch LED LCD Monitor
USER’S GUIDE
www.planar.com

Operation Instructions

Thank you for purchasing the PCT2495 multi-touch, edge-lit LED LCD monitor. Please read this guide thoroughly before installation.
FCC RADIO FREQUENCY INTERFERENCE STATEMENT 0WARNING: (FOR FCC CERTIFIED MODELS)
This LED Monitor has been tested and found compliant with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide proper protection against harmful interference to a residential installation. This Touch LED LCD Monitor generates, uses, and can radiate radio frequency energy. Harmful interference to radio communication may be the result if it‘s not properly installed and used. However, there is no guarantee that interference will not occur in a particular installation. If this Touch LED LCD Monitor does cause serious interference to radio or television reception, resetting may correct it. Moreover, users are encouraged to reduce interference by doing one or more of the following:

  • Reorient or relocate the receiving antenna.
  • Move the Touch LED LCD Monitor and the receiver further away from each other.
  • Connect the Touch LED LCD Monitor into an outlet on a circuit different from that to which the receiver is connected.
  • Consult your local dealer or a qualified technician.

FCC Warning:
To assure a continued FCC compliance, a user must use a grounded power supply cord and the provided shielded video interface cable with bonded ferrite cores. Also, any unauthorized changes or modifications to this Touch LED LCD Monitor would void the user‘s authority to operate this device.
Note: If necessary, shielded interface cables and AC power cord must be used to meet the emission level limits.
Important Waste Disposal Information
Please recycle or dispose of all electronic waste in accordance with local, state, and federal laws. Additional resources can be found online at http://www.planar.com/about/green/.
The crossed-out wheelie bin symbol is to notify consumers in areas subject to Waste Electrical and Electronic Equipment (WEEE) Directive 2012/19/EU that the product was placed on the market after August 13, 2005 and must not be disposed of with other waste. Separate collection and recycling of electronic waste at the time of disposal ensures that it is recycled in a manner that minimizes impacts to human health and the environment. For more information about the proper disposal of electronic waste, please contact your local authority, your household waste disposal service, or the seller from whom you purchased the product.

Unpacking Instructions

Remove the Touch LED LCD Monitor out of the package and take of the plastic bag and Polystyrene Foam.
Pull the base from Parallel versus Panel to Vertical.
Adjust the Panel between 15° leaning forward and 65° leaning backward.

Safety Precautions

Follow all warnings, precautions and maintenance as recommended in this user’s manual to maximize the life of your unit.
Do :
Turn of the product before cleaning.
Touch screen surface may be cleaned using a soft clean cloth moistened with mild window glass commercial cleaners or 50/50 mixture of water and isopropyl alcohol.
Use a soft cloth moistened with mild detergent to clean the display housing.
Disconnect the power plug from AC outlet if the product is not going to be used for an extended period of time.
Don’t:

  • Do not touch the LED Display screen surface with sharp or hard objects.
  • Do not use abrasive cleaners, waxes or solvents for your cleaning.
  • Do not operate the product under the following conditions:
  • Over 16 hours per day.
  • Extremely hot, cold or humid environment.
  • Areas susceptible to excessive dust and dirt.
  • Near any appliance generating a strong magnetic field.
  • In direct sunlight.
  • If smoke, abnormal noise or odor emits from your Touch LED LCD Monitor, remove the power cord immediately and call your service center.
  • Never remove the rear cover of your Touch LED LCD Monitor. The display unit inside contains high-voltage parts and may cause electric shock.
  • Never try to repair your Touch LED LCD Monitor yourself. Always call your service center or a 0qualified technician to fix it.
  • Due to safety concerns, if the VESA mounting kit is purchased separately, please make sure the mounting kit is UL-listed, and replaceable only by service personnel.

Package Overview

Front View of the Product

Webcam LED indicator
Webcam
Microphone
OSD Turn On/ Off
Scroll UP/ Adjust Increase/ Preset Mode *
Scroll Down/ Adjust Decrease/ Audio Adjust *
Input select/ Confirm Selection
Power On/ Off
LED Indicator
  • Hot keys Instructions please see “Using the OSD Menu” on page 10.

Rear View of the Product

Power Input
DisplayPort Input (DisplayPort 20 pin)
HDMI input (HDMI 19 pin)
Headphone Jack
Up-stream USB port (to PC)
USB port-A (support USB 3.0 plug play device)

Quick Installation

  1. Connect either HDMI or DisplayPort Video Source from the monitor to the computer.
    Make sure both monitor and computer are powered OFF.

  2. Connect the USB cable from the computer to the monitor.

  3. Connect power cord to a properly grounded AC outlet, and then to the monitor.

  4. Power-ON computer and then POWER-ON the monitor.

  5. Set the timing mode on your computer. Recommended resolution and refresh rate is 1920 x 1080 @ 60Hz.

Webcam Installation

  1. Download the free “Instant messaging software” such as Zoom, Microsoft Meet, Skype or Google Meet from the Internet. Complete the installation.
  2. Use the USB cable (included with the monitor) to connect the monitor to one of the USB 3.0 ports of the computer.
  3. If not connected already, connect the USB cable (included with the monitor) to connect the monitor to one of the USB 3.0 ports of the computer.
  4. Start the Messenger software, and enjoy the pleasure of video chat.

Touch support operation system

| Mouse| Single Touch| Multi Touch| Plug and Play
---|---|---|---|---
Win7/Win8/Win10/Win11| | | |
Android*1| | | |
Linux*1| | | |
Mac OS*2| | | |
Chrome OS| | | |

1 : Kernel above 3.8 version.
2 : Please download the driver form Planar website.
: Supported
Active Pen support
PCT2495 is compatible with MPP2.0. MPP (Microsoft Pen Protocol) is a standard for stylus and is a protocol widely adopted across Window laptops and tablets. It provides an enhanced writing and drawing experience. Third-party MPP 2.0 pens can be used on the PCT2495 Touch LED display.
Note: MPP2.0 is not compatible with other active pen protocols, e.g., AES standard stylus.

Basic Operation and Calibration/Reset Instructions

Before using the Touch LED LCD Monitor:
Connect external equipment properly.
Insert the power plug, and the power LED indicator will light orange.
Power On/Of
To turn the Touch LED LCD Monitor on/off:
Press Power button on the front right side. The power LED indicator light will be blue when the Touch LED LCD Monitor is on.0
Using the OSD Menu
Use OSD menus to adjust settings by using the menu button on the front of the Touch LED LCD Monitor.

1 Displays main menu

Exits from OSD menu
2| Selects between HDMI, DisplayPort or Auto mode
| Select the desired item when in OSD menu
When not in OSD menu, directly enters Audio adjust menu
| Select the desired item when in OSD menu
When not in OSD menu, directly enters Preset mode
| Recalls both Contrast and Brightness (when not in OSD menu)

OSD Lock Out Function
When Touch LED LCD Monitor is in normal mode, the “OSD Lock Out” function can be enabled.
Option 1: OSD lock – all 4 buttons are locked except the “POWER” button.
Press and hold the 1 button and the ▲ button for 3 seconds to lock the OSD buttons.
The Touch LED LCD Monitor will show an “OSD LOCKED” message for 3 seconds and the message will disappear automatically. Repeat this step to unlock.
Option 2: OSD & Power button lock – all 5 buttons including the “POWER” button are locked.
Press and hold the 1 button and the ▼ button for 3 seconds to lock all 5 buttons.
The Touch LED LCD Monitor will show a “POWER BUTTON LOCKED” message for 3 seconds and the message will disappear automatically. Repeat this step to unlock.
PCT2495 Calibration/Reset Instructions:
0The PCT2495 is available with USB connection. It is Microsoft® Windows® 7, 8 ,10 , 11 HID (Human Interface Device) compatible if you use the USB touch screen interface. No additional software driver is required. Calibration is a simple process and can be invoked by running Tablet PC Settings from Control Panel and clicking the Calibrate button.
Click the Reset button to reset the touchscreen to the factory calibration settings. To reset the existing calibration data, click “Reset” in the Tablet PC Settings window.

Advanced Operation—OSD Menu

You can use the OSD menu to adjust various settings for your Touch LED LCD Monitor.
Press the 1 button to display the OSD Menu, and use ▲ or ▼ to select the desired OSD menu. Short Cuts Function from the button(s)
Contrast: To adjust the foreground white level of screen image. ▲: increase contrast, ▼: decrease contrast.0
Brightness: To adjust the luminance of the video. ▲: increase brightness, ▼: decrease brightness.
ECO Mode: Allows the user to change the ECO mode. Contrast and Brightness adjustment will be disabled when ECO is active.
Press ▲ or ▼ key to adjust the ECO Mode in Off/1/2/3 levels.
Over Drive: Allows the user to change the Over Drive strength. Improve the quality of the motion pictures.
Press ▲ or ▼ key to adjust the Over Drive strength in Off/1/2/3/4/5 levels.
Input Select: When Input Select is pressed, change Input signal to HDMI, DP or Auto.
Audio Adjust: To adjust the audio functions.
Volume: To adjust the volume of speaker output.
Mute: To turn the Mute On/Of.
Color Adjust: To select the color for improving brightness and color saturation between Cool, Normal, Warm, User Color, Preset mode, Blue Light Reducer, Gamma and RGB Range.
Cool: Adds blue to screen image for cooler white.
Normal: Adds red to screen image for warmer white and richer red.
Warm: Adds green to screen image for a darker color.
User Color:
Individual adjustments for red (R), green (G), blue (B).

  1. Press button 2 to select the desired color.
  2. Press ▲ or ▼ button to adjust selected color.

Preset mode:
Provides an optimum display environment depending on the contents displayed. It contains 5 user-selectable presets.

  • Standard is for general windows environment and monitor default setting.
  • Game optimized for PC game environment.
  • Cinema optimized for movie and video environment.
  • Scenery optimized for displaying outdoor scenery images.
  • Text optimized for text editing and viewing in a word processing environment.

Blue Light Reducer:
To decrease the blue light emitted from the display to reduce the risk of blue light exposure to your eyes. (Contras, Color Temperature-Cool, Normal, Warm, User Color and Preset Mode adjustment will be disabled when Blue Light Reducer is active.)
Press ▲ or ▼ key to adjust the Blue Light Reducer strength.
– Video – Ideal for watching videos (15% reduction)
– Web Browsing – Ideal for web browsing (30% reduction)
– Reading – Ideal for reading (50% reduction)
– Low Ligh – Ideal for low ambient lighting environments (70% reduction)
Gamma: To select Native/Gamma 1/Gamma 2/Gamma 3/Gamma 4.
RGB Range: To select Full /Limited /Auto.
Information: To display the information, regarding the current input signal coming 0from the graphic card in your computer.
Note: See your graphic card user guide for more information about changing the resolution and refresh rate.
Manual Image Adjust: To manually adjust the Sharpness and Video Mode Adjust.
Sharpness: To adjust the clarity of a non- Full HD Resolution (1920×1080) signal with ▲ or ▼ button.
Video Mode Adjust: To select the video mode from Aspect Ratio or Full Screen.
Setup Menu: To set up Language Select, OSD Position, OSD Time Out, OSD Background LED OFF and Touch Mode.
Language Select: To allow users to choose from available languages.”
OSD Position: Press ▲ or ▼ button to select between horizontal and vertical OSD Position adjustment.
OSD H. Position: To horizontally adjust the OSD position.
▲: move OSD to the right, ▼: move OSD to the left.
OSD V. Position: To vertically adjust the OSD position.
▲: move OSD up, ▼: move OSD down.
OSD Time Out: To automatically turn of On Screen Display (OSD) after a preset period of time.
OSD Background: Allows the user to turn the OSD background On or Of.
LED OFF: Allows the user to turn the LED Indicator On or Of.
Touch Mode: To select Touch Mode Glove / Normal.
Memory Recall: To recall factory settings for Video & Audio controls.
Press button 2 to select the Memory Recall menu option.
Note:
When you adjust the OSD, the following message will be displayed.

Supporting Timing Modes

STANDARD RESOLUTION
VGA 720 x 400 @ 70Hz
VGA 640 x 480 @ 60Hz
MAC 640 x 480 @ 67Hz
VESA 640 x 480 @ 72Hz
VESA 640 x 480 @ 75Hz
VESA 800 x 600 @ 56Hz
VESA 800 x 600 @ 60Hz
VESA 800 x 600 @ 72Hz
VESA 800 x 600 @ 75Hz
MAC 832 x 624 @ 75Hz
VESA 1024 x 768 @ 60Hz
VESA 1024 x 768 @ 70Hz
VESA 1024 x 768 @ 75Hz
VESA 1280 x 960 @ 60Hz
VESA 1152 x 864 @ 75Hz
MAC 1152 x 870 @ 75Hz
VESA 1280 x 1024 @ 60Hz
VESA 1280 x 1024 @ 75Hz
VESA 1440 x 900 @ 60Hz
VESA 1440 x 900 @ 75Hz
CVT 1400 x 1050 @ 60Hz
VESA 1600 x 1200 @ 60Hz
VESA 1680 x 1050 @ 60Hz
VESA 1920 x 1080 @ 60Hz
VESA 1920 x 1080 @ 75Hz

Note: HDMI and DisplayPort supports 480i, 480p, 576i, 576p, 720p, 1080i, and 1080p.
Warning:
Do not set the graphic card in your comp uter to exceed these maximum refresh rates.
Doing so may result in permanent damage to your Touch LED LCD Monitor.

Technical Information

Panel 23.8” TFT (with LED backlight)
Power Management On: 35  Watts (typical), 44 Watts (maximum)

Standby Mode: < 0.5 Watt (USB 3.0)
Off: < 0.5 Watt (USB 3.0)
Displayable Resolution| Full HD 1920 x 1080 max. Vertical Frequency 75Hz max.
Pixel Dimension| 0.2745 x 0.2745 mm
Display Color| 16.7M
Tilt| 15° to 65°
Active Display Area| 527 mm x 296 mm
Temperature|  Operating: 0°C ~ +40°C
Storage: -20°C ~ + 60°C
Compliance| FCC-B, CE, UL/cUL, UKCA
Power| Input Voltage AC100-240 V
Amplifier spec.| 1W x 2
Web Camera| HD 720p
Touch Technology
Glass Coating| Multi-Touch Projective Capacitive (USB interface) Non-coating

Wall-Mount Installation Instructions

Wall Mount Arm not included
Turn the power OFF then disconnect the cables from the Touch LED LCD Monitor before performing the procedure below.

  1. Lay the Touch LED LCD Monitor face down on a soft surface.
  2. Follow instructions included with the Wall Mount kit.

NOTE
100mmx100mm VESA hole pattern (n=4), M4, pitch =0.7 mm

Troubleshooting

No power

  • Make sure A/C power cord is securely connected to the power adapter and the power supply is firmly connected to the Touch LED LCD Monitor.

  • Plug another electrical device into the power outlet to verify that the outlet is supplying proper voltage.

  • Make sure all signal cables are installed.
    Power on but no screen image

  • Make sure the video cable supplied with the Touch LED LCD Monitor is tightly secured to the video output port on back of the computer. If not, tightly secure it. Adjust brightness.
    Wrong or abnormal colors

  • If any colors (red, green, blue) are missing, check the video cable to make sure it is securely connected. Loose or broken pins in the cable connector could cause an improper connection.

  • Connect the Touch LED LCD Monitor to another computer.

Planar Support

Cables and Accessories
To find cables and accessories for your Planar monitor, touch screen or other Planar products visit our online store at www.PlanarOnline.com.
Technical Support
Visit Planar at http://www.planar.com/support for operations manuals, touchscreen drivers, warranty information and access to Planar’s Technical Library for online trouble shooting.
To speak with Planar Customer Support please have your model and serial number available and dial:
Planar Support
Tel: 1-866-PLANAR1 (866-752-6271) or +1 503-748-5799 outside the US.
Hours: 24 hours a day, 7 days a week.
Toll or long distance charges may apply.
European Product Database for Energy Labeling (EPREL)
PCT2495 Registration number: 1533341

Planar Systems, Inc.
Customer Service
24×7 Online Technical Support: http://www.planar.com/support
1195 NE Compton Drive
Hillsboro, OR 97006
Tel: 1-866-PLANAR1(866-752-6271), or+1 503-748-5799 outside the United States,
Hours: 24 hours a day, 7 days a week
© 04/2023 Planar Systems, Inc.
Planar is a registered trademark of Planar Systems, Inc. Other brands and names
are the property of their respective owners. Technical information in this document is
subject to change without notice.

References

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