PLANAR PT3270Q Touch LED LCD Monitor User Guide

PLANAR PT3270Q Touch LED LCD Monitor

www.planar.com

Operation Instructions

Thank you for purchasing the PT3270Q monitor. Please read this guide thoroughly before installation.

FCC RADIO FREQUENCY INTERFERENCE STATEMENT
WARNING: (FOR FCC CERTIFIED MODELS)
This LED LCD Monitor has been tested and found compliant with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide proper protection against harmful interference to a residential installation. This Touch LED LCD Monitor generates, uses, and can radiate radio frequency energy.

Harmful interference to radio communication may be the result if it’s not properly installed and used. However, there is no guarantee that interference will not occur in a particular installation. If this Touch LED LCD Monitor does cause serious interference to radio or television reception, resetting may correct it. Moreover, users are encouraged to reduce interference by doing one or more of the following:

• Reorient or relocate the receiving antenna.
• Move the Touch LED LCD Monitor and the receiver further away from each other.
• Connect the Touch LED LCD Monitor into an outlet on a circuit different from that to which the receiver is connected.
• Consult your local dealer or a qualified technician.

FCC Warning:
To assure a continued FCC compliance, a user must use a grounded power supply cord and the provided shielded video interface cable with bonded ferrite cores. Also, any unauthorized changes or modifications to this Touch LED LCD Monitor would void the user’s authority to operate this device.

Note: If necessary, shielded interface cables and AC power cord must be used to meet the emission level limits.
Shielded cables must be used with this unit to ensure compliance with the Class B FCC limits.

According to WEEE regulation, this Touch LED LCD Monitor can’t be handled as normal trash in Europe when it is out of usage. Please refer to the recycle information on Planar’s website to handle it.
For more information on how to recycle your product, please visit http://www.planar.com/about/green/

Unpacking Instructions
Remove the Touch LED LCD Monitor out of the package and take off EPE Foam.

Safety Precautions

Follow all warnings, precautions and maintenance as recommended in this user’s manual to maximize the life of your unit.

DO :

• Turn off the product before cleaning.
• Surface may be cleaned using a soft clean cloth moistened with mild window glass commercial cleaners or 50/50 mixture of water and isopropyl alcohol.
• Use a soft cloth moistened with mild detergent to clean the display housing.
• Disconnect the power plug from AC outlet if the product is not going to be used for an extended period of time.

Don’t :

• Do not touch the LED display screen surface with sharp or hard objects.
• Do not use abrasive cleaners, waxes or solvents for your cleaning.
• Do not operate the product under the following conditions:
  • Over 16 hours per day.
  • Extremely hot, cold or humid environment.
  • Areas susceptible to excessive dust and dirt.
  • Near any appliance generating a strong magnetic field.
  • In direct sunlight.
• If smoke, abnormal noise or odor emits from your Touch LED LCD Monitor, remove the power cord immediately and call your service center.
• Never remove the rear cover of your Touch LED LCD Monitor. The display unit inside contains high-voltage parts and may cause electric shock.
• Never try to repair your Touch LED LCD Monitor yourself. Always call your service center or a qualified technician to fix it.
• Due to safety concerns, if the VESA mounting kit is purchased separately, please make sure the mounting kit is UL-listed, and replaceable only by service personnel.

Package Overview

Front View of the Product

Rear View of the Product

Quick Installation

1. Connect either USB-C to USB-C, DP, or HDMI Video Source from the monitor to the computer. If connecting USB-C only , see Fig 1. If connecting DP or HDMI inputs, please also connect the USB-Ato TYPE-C Cable, see Fig 2.
2. Connect the power cord to a properly grounded AC outlet,then to the monitor.
3. Power-ON computer and then POWER-ON the monitor.
4. Set the timing mode on your computer. Recommended resolution and refresh rate is 2560x 1440@60Hz.

Basic Operation

Before using the TOUCH LED LCD MONITOR:

• Connect external equipment properly.
• Insert the power plug, and the power LED indicator will light orange.

Power On/Off
To turn the Touch LED LCD Monitor on/off:
Press button on the back. The power LED indicator light will be blue when the Touch LED LCD Monitor is on.

Using the OSD Menu
Use OSD menus to adjust settings by using the menu button on the front of the Touch LED LCD Monitor.

| Displays main menu
---|---
Exits from OSD menu
▼| Select the desired item when in OSD menu
When not in OSD menu, directly enters Brightness Menu
▲| Select the desired item when in OSD menu
When not in OSD menu, directly enters Blue Light Reducer Menu
| Selects HDMI, DP or USB-C

OSD lock out Function
When Touch LED LCD Monitor is on and the OSD menu is not activated, the “Lock Out” function can be enabled.

Option 1: OSD lock-all 4 buttons are locked except the “POWER” button.
Press and hold the button for 5 seconds to lock the OSD buttons.
The Touch LED LCD Monitor will show an “OSD locked” message for 5 seconds and the message will disappear automatically.

Repeat this step to unlock.
Option 2: OSD & Power button lock-all 5 buttons including the “POWER” button are locked.
Press and hold the button for 5 seconds to lock all 5 buttons.
The Touch LED LCD Monitor will show a “Power button locked” message for 5 seconds and the Message will disappear automatically.

Repeat this step to unlock.

PT3270Q Calibration/Reset Instructions
The PT3270Q is available with USB connection. It is Microsoft® 7, 8, 10, 11 HID (Human Interface Device) compatible if you use the USB touch screen interface. No additional software driver is required .Calibration is a simple process and can be invoked by running Tablet PC Settings from control Panel and clicking the Calibrate button.
Click the Reset Button to reset the touchscreen to the factory calibration settings. To reset the existing calibration data, click “Reset” in the Tablet PC settings window.

OSD Menu

BRIGHTNESS

• BRIGHTNESS: Adjust backlight levels Adjust between 0-100.

• CONTRAST: Adjust contrast levels
  Adjust between 0-100.

• PICTURE MODE : Select from preset modes Standard, Movie, Game, Text.

• DCR: Turn Dynamic Contrast Ratio on or off ON/OFF.

• OD: Turn Overdrive on or off
  ON/OFF.

IMAGE

• ASPECT: Select aspect ratio FULL SCREEN, 4:3, 5:4, 16:10.

• GAMMA:
  OFF, 1.8, 2.0, 2.2, 2.4.

• SHARPNESS:
  Adjust between 0-100.

• BLACK LEVEL:
  Adjust between 0-100.

COLOR TEMP

• COLOR TEMP : Choose color temperature User, Warm, Normal, Cool
  Under USER, the following colors can be adjusted

• R : Red
  0- 100

• G : Green
  0- 100

• B : Blue
  0- 100

• LOW BLUE RAY
  Browsing, Low light, Video, Reading

OSD SETTING

• LANGUAGE : Choose language
  English, French, German, Italian, Spanish, Finnish, Japanese, Simplified Chinese, Traditional Chinese

• OSD H. POS : Adjust horizontal position of OSD
  0~100

• OSD V. POS : Adjust vertical position of OSD
  0~100

• OSD TIMER : Adjust OSD time out
  0~60

• TRANSPARENCY: Adjust OSD transparency
  0~100

• ROTATE:
  0, 90, 180, 270

RESET : Reset to factory default

MISC

• SIGNAL SOURCE : Select Input source
  HDMI, DP, USB-C

• MUTE :
  ON/OFF

• VOLUME : Adjusts volume of earphone
  0-100

• TOUCH MODE :
  NORMAL, WATER PROOF, GLASS COVER, GLOVES, OFF

• NORMAL: Normal mode, support 10-point touch

• WATER PROOF: Water mist mode, supports single touch

• GLASS COVER: 6mm glass cover mode, support 10-point touch

• GLOVES: Glove mode, support 2-point touch when using 2mm thick labor gloves or medical gloves

• OFF: Turn off the touch screen

Supporting Timing Modes

Note:
HDMI supports 480p, 576p, 720p, and 1080p.

Technical Information

Standby Mode: < 0.5Watt Off: < 0.3 Watt
Displayable Resolution| 2560×1440@60Hz max
Pixel Dimension| 0.2727(H)x0.2727(V)mm
Display Color| 1.07B
Active Display Area| 698.122mm x 392.688mm
Temperature| Operating: 5° ~ +40°

Storage: -20° ~ +60°

Compliance| FCC-B, CE, UL/cUL
Power| AC 110V~240V
Speaker| 5W x2
Touch Technology| 10 Point Projective Capacitive
Glass Coating| Anti-Glare
Light Transmission| 85 ± 5%
Hardness| 6H
IP Rating| IP65 Support (Front Bezel)
Thickness| 4.3 ± 0.3 mm
OS| HID: Windows 11/10/8/7

Driver: VISTA, XP, 2000, CE, XP Embedded, Linux kernel 2.x.x /

3.x.x / 4.x.x / 5.x.x (32 bit & 64 bit), Apple Mac OS, Android 2.3.X Upwards

Wall-Mount Installation Instructions

Attaching The Optional Wall Mount Arm (not supplied)
Follow these steps to finish installing the wall mounting arm:

1. Place the wall mounting arm onto the back of the Touch LED LCD Monitor. Line up the holes of the arm with the holes in the back of the monitor.
2. Insert the 4 screws into the holes and tighten.
3. Reconnect the cables. Refer to the User’s Guide that came with the optional wall mounting arm for instructions on attaching it to the wall.

NOTE 200 mmx200 mm VESA high hole (n=4), M6, pitch =1.0 mm screw mounting kit not included.

Care and Maintenance

Care

• Avoid exposing your LED LCD monitor directly to sunlight or other heat source. Place your Touch LED LCD monitor away from the sun to reduce glare.
• Put your Touch LED LCD monitor in a well ventilated area.
• Do not place any heavy things on top of your Touch LED LCD monitor.
• Make certain your Touch LED LCD monitor is installed in a clean and moisture-free area.
• Keep your Touch LED LCD monitor away from magnets, motors, transformers, speakers and TV sets.

Note Move the LED out of the package and take off the plastic bag and Polystyrene Foam.

Safety Tips

• If smoke, abnormal noise or odor came out from your Touch LED LCD monitor, caution you should remove the power cord immediately and call your service center.
• Never remove the rear cover of your Touch LED LCD monitor cabinet. The display unit inside contains high-voltage parts and may cause electric shock to human bodies.
• Never try to repair your Touch LED LCD monitor yourself. Always call your service center or a qualified technician to fix it.

Troubleshooting

No power

• Make sure A/C power cord is securely connected to the power adapter and the power supply if firmly connected to the Touch LED LCD Monitor.
• Plug another electrical device into the power outlet to verify that the outlet is supplying proper voltage.
• Make sure all signal cables are installed.

Power on but no screen image

• Make sure the video cable supplied with the Touch LED LCD Monitor is tightly secured to the video output port on back of the computer. If not, tightly secure it.
• Adjust brightness.

Wrong or abnormal colors

• If any colors (red, green, blue) are missing, check the video cable to make sure it is securely connected. Loose or broken pins in the cable connector could cause an improper connection.
• Connect the Touch LED LCD Monitor to another computer.

Planar Support

Cables and Accessories
To find cables and accessories for your Planar monitor, touch screen or other Planar products visit our online store at www.PlanarOnline.com

Technical Support
Visit Planar at http://www.planar.com/support for operations manuals, touchscreen drivers, warranty information and access to Planar’s Technical Library for online trouble shooting. To speak with Planar Customer Support please have your model and serial number available and dial:

Planar Support
Tel: 1-866-PLANAR1 (866-752-6271) or + 1 503-748-5799 outside the US.
Hours: 24 hours a day, 7 days a week.
Toll or long distance charges may apply.

European Product Database for Energy Labelling (EPREL)
PT3270Q Registration number: 1335730

Planar Systems, Inc.
Customer Service
24×7 Online Technical Support: http://www.planar.com/support
1195 NE Compton Drive, Hillsboro, OR 97006
Tel: 1-866-PLANAR1 (866-752-6271), or + 1 503-748-5799 outside the United States, Hours: 24 hours a day, 7 days a week

© 09/2022 Planar Systems, lnc.
Planar is a registered trademark of Planar Systems, Inc. Other brands and names are the property of their respective owners. Technical information in this document is subject to change without notice.

References

• Planar LED & LCD Video Walls & Display Solutions | Planar
• Planar Environmental Initiatives | Planar
• Planar Support | Planar
• Planar LED & LCD Video Walls & Display Solutions | Planar
• É - 维基百科，自由的百科全书

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