Boston acoustics TVEE 22 Soundbar User Manual
- June 5, 2024
- Boston Acoustics
Table of Contents
- What’s in the Box
- Position your sound bar
- Connect the TV
- Connect the power
- Set up the remote
- Verify the connections
- Remote control features
- Sound modes
- Top panel controls
- Back panel ports
- LED INDICATOR
- Using Button Combinations
- Using the remote control learning function
- USING BLUETOOTH MODE
- Tips and troubleshooting
- Tips and troubleshooting
- Specifications
- References
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
Boston acoustics TVEE 22 Soundbar User Manual
What’s in the Box
Position your sound bar
Place the sound bar cantered under the TV and flush with the front edge of the cabinet. It is best if you do not install the sound bar inside of a cabinet.
Connect the TV
Optical (Recommended)
- Insert one end of the optical cable into the OPTICAL port on the sound bar.
- Insert the other end of the cable into the optical port on the TV.
Note: Optical is the preferred input; however, if the TV does not have an AUX or Optical output, use an analog cable(not included) to connect the sound bar to the TV.
Connect the power
Connect the power cord to the POWER port on the back of the sound bar. Connect the other end of the power cord into an AC power outlet.
Set up the remote
- Turn the remote to view the back.
- Open the back cover of the remote by sliding the bottom half downward.
- Insert the two AAA batteries into the remote and replace the cover.
Verify the connections
- Turn on the TV.
- Make sure the sound bar is powered on (white status light on front).
- Verify that you hear sound from the sound bar by adjusting the volume using the sound bar remote. If you do not hear sound, refer to the Tips and Troubleshooting section.
- Toggle the mute button on the remote to verify that the mute command is operational.
Remote control features
Sound modes
The TVee Model 22 has been designed to automatically optimize sound for TV, movie and music. The engineers have also created Equalizer Mode and Night Mode to further enhance your listening experience and provide a way to further customize your television sound.
Equalizer Mode
Press the EQ button to cycle through equalizer settings: Movie, Music.
Note: Movie mode is on by default.
Night Mode
Press the NIGHT button to enable/disable Night Mode. When enabled (On), the
bass level will be lowered on the sound bar. If an external subwoofer is
connected, bass level will also be lowered.
Note: Night mode will be OFF the next time the sound bar is turned on.
Top panel controls
Power: Turns the sound bar on/off.
Input: Selects the TV input connection (AUX or optical) Bluetooth:
Selects the Bluetooth input.
Volume up and down buttons: Control the volume of the sound bar.
Back panel ports
SUB OUT: Used to subwoofer speakers to the sound bar.
AUX: Connects to your TV’s AUX output.
Optical audio in: Connects to your TV’s optical output.
USB: Used for software updates by the factory.
AC IN: Connects to an AC power source.
LED INDICATOR
Using Button Combinations
Using the remote control learning function
If your TV is connected to the sound bar using the optical cable and you are not able to control the volume of the sound bar with your TV remote, you can use the Remote Control Learning function to control volume and mute functions on your sound bar.
IMPORTANT: Hold both remotes about 12″ (30 cm) directly in front of the sound bar when pressing their respective buttons, and make sure your remotes have fresh batteries.
Entering remote control learning Mode
Make sure your sound bar is powered on, then press and hold the input and
Volume up button on the sound bar for about 5 seconds. When you hear a two-
note tone, release the button. You should now see yellow light breath.
- Select a button on your Boston sound bar remote. Press and release the button on the Boston remote that you want to learn (ex: Volume Up). You will hear a single tone and see yellow light pulsing.
- Select a button on your TV remote. Press and release the button on your TV remote that you want to assign to the button you selected in Step 1.
- Verify the results. · If you hear a single tone and see green light, the command was successfully learned. · If you hear a two-note tone and see red light, the command was not learned.
- Learn another code. When you see the yellow light breath again, you are ready to select your next function to learn by repeating steps 13.
Exiting remote control learning Mode
Press and hold the Input and Volume up button on the sound bar again for about
5 seconds. When you hear a two-note tone, release the button. Note: The sound
bar will automatically exit IR learn mode if it has not received any IR
commands for 60 seconds. All learned IR commands will automatically be saved.
Clearing learned remote control Codes
Press and hold the Input and Volume up button on the sound bar for about 10
seconds. You will hear a two-note tone. Continue holding the button and
release the button after you hear a three-note tone.
USING BLUETOOTH MODE
Your sound bar supports music streaming from smartphones, tablets, and computers with Bluetooth capability. Device compatibility will vary, see your device’s documentation for more information.
- Once you have paired your source device to the sound bar, as long as you stay within range of the sound bar, your device should remain paired. The Bluetooth name is displayed as “Boston Acoustics TVee”.
- If the input is changed, the Bluetooth device will disconnect.
- If the source is changed back to Bluetooth, any paired Bluetooth device will reconnect
automatically.
Maximizing Signal
A Bluetooth signal has a range of up to 30 feet. Keep in mind that Bluetooth
is a compressed audio format, so streamed music may lose some integrity when
compared to a wired connection.
Try the following if your sound quality is less than optimal:
- If you hear any break-up or disconnect while streaming music from your device, move the source device closer to the sound bar.
- Be sure that there are no solid obstructions in the line-of-sight between the sound bar and the source device.
- Other wireless devices can affect Bluetooth range, including wireless security cameras, wireless video baby monitors, cordless phones, and microwave ovens. Turning off or moving these devices may improve Bluetooth range.
WARNING
Reduce the volume levels on your device and on the sound bar before pressing
Play. High volume levels can damage your hearing.
Tips and troubleshooting
There is no power.
- Press the POWER button on the remote control or on the top of your sound bar.
- Ensure the power cord is securely connected.
- Plug a different device into the electrical outlet to verify that the outlet is working correctly.
I don’t hear any sound.
- Increase the volume. Press Volume Up on the remote control or on the top of your sound bar.
- Press MUTE on the remote to ensure the sound bar is not muted.
- Press INPUT on the remote or on the top of your sound bar to select a different input source.
- When using the optical input, if there is no audio: (A) Try setting the TV output to PCM or (B) Connect directly to your Blu-ray/other source, some TVs do not pass through digital audio.
- On the optical input, the input LEDs will flash rapidly and vocally announce “Format Not Supported” if an unsupported format is present. Set the source to output PCM.
- Your TV may be set to variable audio output. Confirm that the audio output setting is set to FIXED or STANDARD, not VARIABLE. Consult your TV’s user manual for more detailed information.
- If using Bluetooth, ensure that the volume on your source device is turned up and that the device is not muted.
I hear buzzing or humming.
- Ensure all cables and wires are securely connected.
- Connect a different source device (TV, Blu-ray player, etc) to see if the buzzing persists. If it does not, the problem may be with the original device.
- Connect your device to a different input on the sound bar.
Tips and troubleshooting
The remote isn’t working.
- Replace the remote batteries with new ones.
- Point the remote directly at the center of the Sound Bar when pressing a button.
- If using a Bluetooth connection, some of the buttons on the remote may not be supported by
the streaming application. (e.g., Pandora doesn’t support the Back button.)
How do I perform a factory reset?
- Press and hold the Bluetooth and Input buttons at the white light flashes 3 times, then release the buttons.
- The light will turn off indicating the reset sequence has started.
Specifications
*Sound pressure level measured using pink noise at 1 meter, c-weighted.
Safety Precautions
FCC Statement
COMPLIANCE INFORMATION
Product Name: Home Theater Sound Bar
Model Numbers: TVee Model 22
This device complies with Part 15 of the FCC Rules. Operation is subject to
the following two conditions:
- This device may not cause harmful interference, and
- This device must accept any interference received, including interference that may cause undesired operation.
Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
FCC RF Radiation Exposure Statement
- This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
- This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20 cm between the radiator and your body.
- FCC RF Warning. This equipment must be installed and operated in accordance with provided instructions, and the antenna(s) used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter. End users and installers must be provided with antenna installation instructions and transmitter operating conditions for satisfying RF exposure compliance.
Innovation, Science and Economic Development Canada’s Notices
This Class B digital apparatus complies with Canadian ICES-003. To reduce
potential radio interference to other users, the antenna type and its gain
should be so chosen that the equivalent isotopically radiated power (e.i.r.p.)
is not more than that permitted for successful communication.
This device contains licence-exempt transmitter(s)/receiver(s) that comply
with Innovation, Science and Economic Development Canada’s license-exempt
RSS(s). Operation is subject to the following two conditions:
- This device may not cause interference.
- This device must accept any interference, including interference that may cause undesired operation of the device.
For Canadian customers: CAN ICES-003(B)/NMB-003(B)
Radio Frequency (RF) Exposure Information The radiated output power of the
Wireless Device is below the Innovation, Science and Economic Development
Canada’s radio frequency exposure limits. The Wireless Device should be used
in such a manner such that the potential for human contact during normal
operation is minimized.
This device has also been evaluated and shown compliant with the Innovation,
Science and Economic Development Canada’s RF exposure limits under mobile
exposure conditions (antennas are greater than 20 cm from a person’s body).
Important Safety Instructions
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Read these instructions.
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Keep these instructions.
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Heed all warnings.
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Follow all instructions.
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Do not use this apparatus near water.
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Clean only with dry cloth.
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Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.
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Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.
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Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding type plug has two blades and a third grounding prong. The wide blade or the third prong are provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.
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Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and the point where they exit from the apparatus.
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Only use attachments/accessories specified by the manufacturer.
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Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with the apparatus. When a cart is used, use caution when moving the cart/apparatus combination to avoid injury from tip-over.
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Unplug this apparatus during lightning storms or when unused for long periods of time.
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Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way, such as power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.
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The equipment could be used at maximum 45 degree C ambient temperature.
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Do not open the equipment to reduce the risk of electrical shock. For safety reasons it is only allow to the opened by qualified service personnel.
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WARNING: To reduce the risk of fire or electric shock, do not expose this apparatus to rain or moisture. And the apparatus shall not be exposed to dripping or splashing and that no objects filled with liquids, such as vases, shall be placed on the apparatus.
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The Power Adapter/AC inlet is used as the disconnect device and shall remain readily operable.
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Do not install this equipment in a confined or building-in space such as a book case or similar unit, and keep well ventilation conditions at open site. The ventilation should not be impeded by covering the ventilation openings with items such as newspaper, table-cloths, curtains etc. No naked flame sources, such as lighted candles, should be placed on the apparatus.
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CAUTION: Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type.
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The battery (battery or batteries or battery pack) shall not be exposed to excessive heat such as sunshine, fire or the like.
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WARNING: Do not recharge non-rechargeable batteries.
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WARNING: Avoid exposure to extreme heat or cold. This equipment is a Class II or double insulated electrical appliance. It has been designed in such a way that it does not require a safety connection to electrical earth for sound bar and subwoofer.
WARNING: Please refer to the information on the bottom of the Sound Bar enclosure for electrical and safety information before installing or operating the apparatus.
The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Boston Acoustics, Inc. is under license. Other trademarks and trade names are those of their respective owners. Manufactured under license from Dolby Laboratories.
Dolby, Dolby Audio, and the double-D symbol are trademarks of Dolby
Laboratories Licensing Corporation. For DTS patents, see
http://patents.dts.com. Manufactured under license from DTS, Inc. DTS,
Virtual:X, and the DTS logo are registered trademarks or trademarks of DTS,
Inc. in the United States and other countries. © 2020 DTS, Inc. ALL RIGHTS
RESERVED.
LIMITED 30-DAY CONSUMER WARRANTY
Boston Acoustics, Inc (“BA”) warrants to the original retail purchaser that this Boston Acoustics branded product (“Product”) will be free from defects in materials and workmanship for a limited period of (30) thirty days under normal use and conditions. Should this Product prove to be defective in material or workmanship within the limited 30 day warranty period, BA may, in its sole and absolute discretion, repair or replace the Product with a model of equal or greater value. To obtain warranty service, please contact support@bostonacoustics.com for instructions on where to send the Product. You will be required to provide an original receipt or bill of sale, identifying you as the original purchaser and identifying the authorized purchase. Risk of loss or damage in transit shall be borne by the purchaser. Freight collect shipments will be refused.
This limited warranty is non-transferable and does not apply to any Product that has been modified or used in a manner contrary to its intended purpose. This limited warranty is void if the Product has been altered or defaced, or if the Product was purchased from someone other than an authorized seller. This limited warranty is void if the Product has been damaged by accident, unreasonable use, neglect, improper service or other causes not arising out of defects in material or construction. This limited warranty does not cover cosmetic damage, or any consequential damages which may result for any reason. BA does not warrant that the Product will operate without interruption or that the Product will operate error-free. Certain external conditions which are out of BA’s control may affect the overall performance of the Product, including, but not limited to, performance of networks, distances between Product and network connections, and/or content sources, third party devices, radio, and/or environmental interference with the Product. BA disclaims all warranties and representations offered by any third party content or third party content provider.