HONDA EU7000is Remote Starter Generator User Manual
- June 5, 2024
- Honda
Table of Contents
HONDA EU7000is Remote Starter Generator
INTRODUCTION
Have a question or concern about how the EU7000is Remote Starter functions?
Here is a list of the most frequently asked questions that may provide the
answer.
These frequently asked questions apply to EU7000is generators that have the
Remote Starter accessory (P/N 06612-Z37-000AH) installed and have a frame
serial number between EEJD-1000001 and EEJD-1299999.
If you need additional assistance with your remote starter kit, contact your
local authorized Honda Power Equipment dealer. To find a Honda dealer near
you, visit powerequipment.honda.com or contact American Honda Customer
Relations at 770-497-6400, option 3.
Questions and Answers
What do the different light colors mean on the remote fob?
A Button:
If you press and the light flashes RED, it means the fob is not paired.
If you press and the light flashes ORANGE but then flashes RED quickly, there
is an error. Check to make sure you are in range of the generator and the key
is in the “ON” position.
After Solid Orange, if you press ‘A’ again, it will give you the status of the
generator (Red = generator is stopped, Green = generator is running).
If you press and there is no colored light, check and replace the battery in
the fob.
START Button:
If you press START, the generator will start and the light will turn solid
GREEN.
STOP Button:
If you press STOP, the generator will stop and the light will turn solid
RED.
If the light ever flashes red fast, there is an error in communication.
Why is it necessary for both the remote fob and phone to be paired for
either one to work?
In order to help ensure only you or someone you authorize can use the
generator, it is required that you pair both before either one can be used.
Why does the Main Switch on the generator need to be in the “ON” position?
Won’t the battery die?
This allows for the remote receiver to have power to be able to start. The
battery will have an extended life in this mode with the remote start properly
connected because the remote start will put the generator into sleep mode when
not running. It can stay in this condition for an extended period of time
depending on the temperature and condition of the battery.
Why is the working distance of the remote different inside an RV or house
compared to outside?
The antenna for the receiver is in the control panel side (front) of the
generator, and the reception from sides or back of the generator is not as
strong, nor is it as strong when you are inside a house or RV. The more
barriers between the remote and the antenna, the weaker the signal becomes. If
the battery is strong, the range should be 75 feet from the front if there are
no barriers.
My phone says the generator is “offline.” What does that mean?
It means that the phone cannot communicate with the receiving unit because
either the phone is out of range or there is no power to the receiving unit.
What happens if I lose my remote fob?
Once it is paired, the receiving unit in the generator will know it has
been paired and will still function with your phone. If you decide to buy
another fob, you can reset the receiving unit and pair the new fob.
What happens if I lose my remote fob and reset my receiving unit?
You can only use the generator if the receiving unit has one fob and one
phone paired with it. Anything other than that, it will not work.
What happens if I lose my phone or get a new phone?
The fob will still work even if the phone is not present. However, if you
get a new phone, you will need to reset the receiving unit in order to be able
to pair the new phone.
How do I reset the receiving unit?
To reset the receiving unit to add a new phone, you turn the MAIN Switch
key to the ON position and then back to OFF 10 times. That will erase the
receiving unit memory. If you also want to reset the fob, continue to turn the
key on and off another 10 times (20 times in a row). All of the memory will be
reset to an empty memory condition.
I accidentally reset my receiving unit, how do I re-pair the remote fob?
You will need to reset the fob by the following process.
- Hold all three buttons (‘A’, ‘Start’, and ‘Stop’) down at the same time for about three seconds until the light blinks orange.
- Lift up and repeat a second time until the light blinks orange again.
- Lift up and repeat a third time until the light turns green. Once green, it is reset and ready to pair.
Generator makes clicking sound when starting (or no sound), but does not
start. Why?
Likely the generator battery is weak and does not have enough energy to
start the generator. You can manually start the generator by pulling the
recoil rope and allow the battery to charge via the generator charging system.
You can also follow the instructions in your EU7000is Owner’s Manual for
recharging the battery with a dedicated battery charger.
Why is there a zip tie included with the Remote Starter kit?
The zip tie is to ensure you secure the jumper plug that is removed when
the remote receiving unit is plugged in. It is really important not to lose
it! If you ever want to remove the remote starter accessory from the
generator, you will need to replace that jumper plug in order for the
generator to operate.
Can I pair more than one remote fob or phone to one receiving unit?
No, one receiving unit can only have one fob and one phone paired at a time.
Can I pair more than one receiving unit to one remote fob or phone?
A fob can only be paired to one receiving unit at a time. A phone can be
paired to multiple generators at the same time and can switch between them.
Can I turn on the generator with the remote fob and off with the phone?
Yes, or vice versa. You can also manually turn off the generator if you wish.
I have a parallel kit and want to run two generators with one remote fob.
Can I buy an extra receiving unit?
No, one fob can only operate one generator, therefore an additional new Remote
Starter Kit will be required for the second generator, which includes the
individual fob.
Why can’t I turn on the generator manually even if the key is in the “ON”
position?
If the key is on for more than about 30 seconds without being turned on
manually, the generator goes into a power-saving mode. It can be started
manually by toggling the key off and then on again.
The generator tries to start, but just won’t, why is that?
This is likely not a problem with the remote control. Refer to your EU7000is
Owner’s Manual to troubleshoot the generator to find the cause. Check all of
the basics including lack of fuel, low oil, or dead battery. Contact your
authorized Honda Power Equipment Dealer for additional assistance.
Why do all appliances (loads) that are plugged into the generator need to
be turned off before starting the generator?
In order to maximize the life of the generator, it is important to have the
engine warmed up and running at normal operating speed prior to applying a
load to the generator.
Why will my fob not work even though it is paired with the generator?
The generator can only talk to one Bluetooth® signal at a time. If the
generator is connected via Bluetooth® with the phone, it prioritizes that over
the fob. Therefore, the fob cannot connect and will show an error. If the
phone is moved to outside the range of the generator or the app is closed, the
fob can be used (the phone going into sleep mode does not stop the app from
communicating with the
generator).