INOGENI 4KXUSB3 4K Ultra HDMI to USB 3.0 Video Capture Card User Guide

: June 5, 2024
: INOGENI

Table of Contents

Connection Diagram
Quick Start
Package contents
Troubleshooting
Compatibility
Warranty
- Shipping
References
Read User Manual Online (PDF format)
Download This Manual (PDF format)

INOGENI 4KXUSB3 4K Ultra HDMI to USB 3.0 Video Capture Card User Guide
Ravensburger GRAVITRAX POWER Starter Set Interactive Track
System

Thank you!
With the INOGENI to USB 3.0 capture device, you have just
acquired the finest and easiest to use DVI/HDMI/VGA/CVBS/3GSDI to USB 3.0 converter. Engineered by video professionals, for video professionals, it is the most compatible USB 3.0 device across most OSes and USB 3.0 chipsets. No driver installation insures trouble-free operation, just Plug’n Go!

Since the list of features and software/hardware compatibilities is growing constantly, please consult the website, www.inogeni.com, for the latest information.

You will also find the latest firmware, FAQs and upgrade tools on the web site.

Connection Diagram

Quick Start

Eager to try it, Now?
Connect the INOGENI to a USB 3.0 port and to your video source.

Download and run VideoLan VLC player, for Windows, Linux or OSX: www.videolan.org/vlc/index.html Go to Media->Open Capture Device.
Video device name and Audio device name, select your INOGENI device.
In the Video size text box,enter the resolution of your video source, for example 1920×1080. (if your source is not 60 Hz, go to Advanced options and set the frame rate)
Hit Play!
You should see and hear your live video

Package contents

1x INOGENI Converter
1x USB 3.0 or Type-C cable
1x HDMI to DVI adapter (DVIUSB model only)

Troubleshooting

The port on your computer must be USB 3.0. The tab inside the connector is blue, or you will see the USB “SS”(Superspeed) logo beside it.
USB 3.0 is a relatively new technology, be sure to have the latest USB 3.0 drivers for your computer. Visit your computer website.
The frame rate of the source must match exactly the frame rate selected in your application for optimal performance.
You can load a Diagnostic tool and Sample application from www.inogeni.com.
Please visit www.inogeni.com for frequently-asked-questions (FAQs).
You can contact INOGENI technical support at support@inogeni.com

Compatibility

Since INOGENI uses the standard Windows/Linux/OSX video capture driver, no driver installation is necessary and it insures maximum compatibility with most capture and streaming applications. Please visit the web site for the latest applications that were tested with the INOGENI device.

We would be glad to hear from you and your application with the INOGENI, please give us your feedback at support@inogeni.com.
For technical support, email us at support@inogeni.com.

Warranty

Limited Two (2)YearWarranty on Parts and Labor

Inogeni warrants the products against material defects in materials or workmanship under normal use and service for a period of two (2) year after the date of the original purchase. During this period, Inogeni will, at Inogeni option, repair or replace a defective product with a new or recertified or equivalent product without charge to you for parts or labor.

TO THE FULLEST EXTENT ALLOWED BY LAW. THE WARRANTIES. REMEDIES AND LIMITATIONS CONTAINED HEREIN ARE EXCLUSIVE AND ARE IN LIEU OF All OTHER WARRANTIES, TERMS OR CONDITIONS, EXPRESS OR IMPLIED, EITHER IN FACT OR BY OPERATION OF LAW, STATUTORY OR OTHERWISE INCLUDING WITHOUT LIMITATION, WARRANTIES, TERMS OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, QUALITY, CORRESPONDENCE WITH OESCRIPTION AND NON-INFRINGEMENT, ALL OF WHICH ARE EXPRESSLY DISCLAIMED. INOGENI WILL NOT BE LIABLE UNDER THIS WARRANTY IF ITS TESTING AND EXAMINATION DISCLOSE THAT THE ALLEGED DEFECT OR MALFUNCTION IN THE PRODUCT OR SOFTWARE DOES NOT EXIST OR WAS CAUSED BY CUSTOMER’S OR ANY THIRD PARTY’S MISUSE, NEGLECT, IMPROPER INSTALLATION OR TESTING, UNAUTHORIZED ATTEMPTS TO OPEN, REPAIR OR MODIFY THE PRODUCT OR SOFTWARE OR ANY OTHER CAUSE BEYOND THE RANGE OF THE INTENDED USE, OR BY ACCIDENT, FIRE, LIGHTNING, OTHER HAZARDS OR ACTS OF GOD. THIS WARRANTY WILL NOT APPLY TO PRODUCTS USED FOR NUCLEAR RELATED, WEAPONS RELATED, MEDICAL OR LIFE SAVING PURPOSES TO THE FULLEST EXTENT ALLOWED BY LAW. INOGENI ALSO EXCLUDES FOR ITSELF AND ITS SUPPLIERS ANY LIABILITY WHETHER BASED IN CONTRACT OR TORT (INCLUDING NEGLIGENCE), FOR INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL OR PUNITIVE DAMAGES OF ANY KIND, OR FOR LOSS OF REVENUE OR PROFITS, LOSS OF BUSINESS, LOSS OF INFORMATION OR DATA, OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE SALE, INSTALLATION, MAINTENANCE, USE, PERFORMANCE, FAILURE, OR INTERRUPTION OF ITS PRODUCTS. EVEN IF INOGENI, ITS SUPPLIERS OR ITS RESELLER HAS BEEN ADVISED OF THE POSSIBLITY OF SUCH DAMAGES INOGENI’S SOLE LIABILITY WITH RESPECT TO ITS PRODUCT IS LIMITED TO REPAIR OR REPLACEMENT OF THE PRODUCT AT INOGENI’S OPTION. THIS DISCLAIMER OF LIABILITY FOR DAMAGES WILL NOT BE AFFECTED IF ANY REMEDY PROVIDED HEREIN SHALL FAIL FOR ESSENTIAL PURPOSE.

DISCLAIMER: Some jurisdictions may not allow the exclusion or limitation of incidental or consequential damages for products supplied to customers, or the limitation of liability for personal injury, so the foregoing limitations and exclusions may not apply or may be limited in their application to you. When implied warranties are not allowed to be excluded in their entirety, they will be limited to the duration of the applicable written warranty. This warranty gives you specific legal rights that may vary depending on the law of the applicable jurisdiction.

Shipping

Inogeni will pay for shipping cost from Inogeni to the customer, worldwide, provided the product is indeed under warranty and there is no damage caused by improper installation or modification of the product. Inogeni reserves the right to claim for shipping fees along with service charges for any product that is returned incomplete or not under warranty. Return Authorization (RMA) is required for all warranty return products. Please contact support@inogeni.com to obtain a RMA number and instructions.

FCC Notice

NOTE: This equipment has been tested and found to comply with the limits for a Class Adigital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

European Union EMC Directive conformance statement

This product is in conformity with the protection requirements of EU Council Directive 2004/108/EC on the approximation of the laws of the Member States relating to electromagnetic compatibility.

This product has been tested and found to comply with the limits for Class A Information Technology Equipment according to CISPR 22/European Standard EN 55022. The limits for Class A equipment were derived for commercial and industrial environments to provide reasonable protection against interference with licensed communication equipment.

ICES-003
CAN ICES-3(A)NMB-3(A)
Manufacturer:
Inogeni Inc.
530-979 Ave de Bourgogne
Quebec, QC G1W 2L4
Canada
WWW.INOGENI.COM