LKS8345A Global Intelligent Self-Service User Manual

8345A Global Intelligent Self-Service
Post Kiosk Manual
Global Intelligent Self-service Kiosk Provider
**www.lkskiosk.com/www.lien.cn

**

Post-Kiosk External Design

Product Warranty

Warranty Instructions
This Post Kiosk is guaranteed by LKS that will provide 12 monthly warranty for main hardware parts from the date of shipment.
For the defective parts confirmed by both parties, the customer needs to return the defective parts to LKS for repairing or replacement.
If a customer needs to return the defective parts to LKS for repair or replacement, they need to call LKS after-sales technical support team at 4008791755 or send an email to jesmine@lien.cn, inform LKS after-sales technical staff of the detailed part model to be returned, and obtain the detailed return address; LKS will test repaired or replaced parts carefully and rigorously before returning them to the customer and will ship all parts together to customer side in a cost-effective way.
LKS after-sales service tel: 4008791755
(Office Hours: Monday to Sunday, 8:30 am to 9:00 pm Beijing time)
Under the Following Circumstances, the Damaged Parts are not covered by the Warranty. The parts that need to be repaired or replaced due to man-made rust or corrosion, damage caused by accident, improper handling or operation, improper maintenance, violent transportation, abuse, misuse, unauthorized repair or attempt to repair, vandalization, or “act of God” are not included. In addition, the use of unauthorized paper or other unauthorized components and/or supplies will void the warranty.

Description of Warranty Period

LKS provides 12 monthly warranty and replacement for both confirmed defective parts. The freight cost and local customs charges should be afforded by the sender. If customers need on-site support, they need to afford the extra travel expenses such as air tickets, living, food, and labor cost for LKS stuff. For the defective parts that are over 12 months warranty period, the customer shall bear all the costs of the parts, including the material cost of parts, two round-trips freight, and customs duties for sending the parts.
For the parts provided by LKS are covered by these warranty terms. The parts provided by the customer’s side such as the keypad, credit card reader, and bill recycler are not covered by these warranty terms.
Disclaimer
No patent liability is incurred for the use of this information contained herein. Nor shall it be liable for any damages arising from the use of this information contained herein.
For the kiosk products purchased by customers from LKS, LKS s hall not be liable for any loss or consequence caused by the customer’s misuse or abuse of the products, or unauthorized modification, maintenance, or change of the products, or failure to strictly comply with LKS product manual and maintenance instructions.
The waterproof level of the whole kiosk can reach IP65.
But the waterproof level of the parts provided by the customer side, such as the keypad, credit card reader, and bill recycler, shall be considered according to the waterproof level of the parts themselves. LKS shall not guarantee that the waterproof level of these parts can reach the same waterproof standard of the whole kiosk.
The current kiosk cabinet material provided by LKS is not suitable for the outdoor environment with high acidity and salinity in coastal cities. If it is needed for outdoor use in coastal areas, it is recommended to use stainless steel material with a higher cost.

Installation Guide

Introduction
This Post Kiosk is a type of intelligent terminal which is used in the intelligent identification management system of the parking lot. The purpose is to realize 24 hours unattended management payment of the parking lot for the property management company and to provide the owners with a more convenient and efficient way of self-service inquiry and payment. Shenzhen Lean Kiosk Systems CO., LTD is major in developing and researching the self- service payment system in intelligent parking lots actively for many years and has obtained very good practical effects in solving any payment problems that existed in the traditional parking lot. This article elaborated on the specifications and installation instructions of the kiosks, which are helpful for customers to operate the kiosks properly.

Revision of Installation Guide

20.0.1

This installation guide describes the ground installation method of the kiosk cabinet, the access method of the power supply cable and network cable, the installation method of the internal dehumidifier drainage pipe.

Attention: This installation guide is for the standard installation order and method. If you have any questions during the installation, please contact LKS technician.
Installation Procedure
Please evaluate and check the following environmental factors before installing the Post Kiosk:
Attention

• Security: As the overall structure material of the Post Kiosk cabinet is a cold-roll steel sheet and it is quite heavy, for safety purposes, the kiosks must be installed on the ground with a firm concrete horizontal floor as the installation platform.
• Reasonable Location : The installation location should be chosen in a reasonable area, where is easy for customers to see and operate the kiosks without causing interference to other pedestrians.
• Power Supply Description The input voltage of the kiosk in normal operation is “single-phase 110V AC voltage”; The power cord and network cable will go through from the bottom /base of the kiosk then enter into the kiosk cabinet, and the ground installation platform should be pre-set the entrance hole for the cables in advance.
• Drainage System: Since the air conditioner and dehumidifier inside the kiosk will discharge a small amount of water from the bottom during the operation, the ground installation platform for the kiosk must be designed and reserved with smooth drainage holes in advance.

Mounting Instructions for the Kiosk Base

Post Kiosk will be installed on the street for use, and it should be installed on the solid and reliable concrete ground. The base with the power cord through must have reliable insulation and waterproof treatment, and the drainage hole under the base must be kept free for a long time and not easy to plug; If you have any questions during the installation, please contact LKS after-sales technical staff.
War ning: Since the onsite construction and installation of the kiosks involves drilling, grooving, wiring, and high-voltage cable wiring, the construction personnel must have a professional electrician certificate and operate in strict accordance with the “electrical safety technical operation procedures”. Also, they need to do personal safety protection measures before starting to construct and install the kiosks.
Dimensions of PostKiosk

Overall Dimensions

• Height 56.1 inch
• Width 9.8 inch
• Depth 9.1 inch

Device Weight

• Gross Weight154 lbs
• Net Weight121lbs

Post Kiosk Main Hardware Layout
Construction of Post Kiosk Base
The surface of the poured concrete base used to install the kiosk must be a standard horizontal plane. If install the kiosk in a slanted base, it may cause the kiosk to fall down or malfunction. The poured concrete base shall not be too high from the horizontal ground so that users with disabilities can operate the kiosk normally while sitting in a wheelchair.
Attention: The operating position of the customer in front of the kiosk, the operating distance, and width on both sides of the customer must meet the requirements of the normal parking space of the wheelchair so that the disabled can operate the kiosk more conveniently.
Application Details

1. Confirm whether the construction site meets the horizontal positioning and installation dimensions of the standard base.
2. The power cord and network cable will go through from the bottom /base of the kiosk and then enter into the kiosk cabinet, and the ground installation platform should pre-set the entrance hole for the cables in advance.
3. Since there are drain pipes from the air conditioner and dehumidifier inside the kiosk bottom, the ground installation platform for the kiosk must be designed and reserved for smooth drainage holes in advance.
4. Corrosion-resistant and flame-retardant PVC pipes shall be used for the wire and drain holes inside the base.
5. Since the weight of the kiosk is measured by is 121 pounds, it should ensure that the kiosk is firmly installed on the street and will not tilt or shift under the thrust of 1,200 pounds. The dimension of the kiosk base is measured by feet, it should ensure that the installation platform must be poured with cement in enough depth.
6. Since 4 pieces of mounting holes with a 0.6inch diameter are reserved at the bottom of the kiosk, the construction personnel just need to use 4 pieces of 0.47inch*4inch stainless steel expansion anchor bolt to fix the kiosk into the installation platform.

Hole Dimensions of Cement Base
Standard cement base mounting hole size5.4 inch * 4.3inch
Schematic Diagram of Fixed Mounting Hole at the Bottom

Unpacking Instructions

Before unpacking the kiosk, please double-check whether the outer plywood box is damaged or damp, or flowed during the transportation process or not.
After the whole kiosk is unpacked, please double-check whether the internal devices, the power supply cords, and signal cables are loose or not. After checking and testing the whole kiosk running normally, please install the whole kiosk in the cement base by following the installation instructions mentioned above.
Essential Tools
Slotted Screwdriver
Art Knife
Steel Striker
Goggle

Protective Gloves
Warning: Before unpacking, workers should wear protective equipment such as goggles and protective gloves to ensure safety.

Product Accessories List

Product Brochure ( Soft copy)1(piece)
Front and back door keys 2(Piece)
Desiccant 5(Bag)
0.47inch*4inch Stainless steel internal expansion plug  5(Piece)
Electrical Performance and Working Environment

Electrical Performance
Working VoltageAC110V125V 50Hz /60Hz
Rated Power of Whole Kiosk150W
Speaker Power 85W 15inch
Display Power10W
Working Environment
Working Temperature-20–60 ”
Working Humidity0%–90%
Storage Temperature -20–60
Storage Humidity0%–65%

Switching on Kiosk after Finished Installation

After finished installation of the whole kiosk, turn on the main switch of the internal power supply to make sure the kiosk switches on normally, the internal hardware components started normally, and no abnormal noise inside the kiosk.
The default setting of the kiosk computer is “Power on” status before delivery. After the kiosk is switched on, the computer will start up automatically and the display screen will start up normally.
If the computer cannot start up automatically after switching on the kiosk, please double-check whether the power cord of the computer is loose or not or press the power-on button as shown in the below picture again.

Dehumidifier Configuration Instructions

Program Setting

1. After switching on the power, the device will start automatically, the display parameters will be normal, and no abnormal noise inside.
2. Adjust the humidity parameter, the measurement parameter of the hygrometer accords with the actual environment demand.
3. Open the program in the D-disk of the kiosk computer: This PCLocal Disk(D:)Testing software5 Test toolAParklotselect click Dehumidifier (as the following picture shows:) click “open” connection, can be set up on the operation of the Dehumidifier humidity.

Manual Setting
After the power is on and the dehumidifier passes the self-check, it will automatically enter the automatic mode, and the digital tube will show the current temperature and humidity in turn for 2 seconds. When the humidity reaches the start threshold, it will start automatically (manual/automatic light on) and stop working (manual/automatic light off) if it is lower than the start threshold minus the return difference. When the dehumidifier works continuously for more than 12 hours, it stops for half an hour and runs in turn. When did not reach automatic startup conditions, please press the” ” button for more than two seconds to start the dehumidification module manually (manual/automatic lights flashing)? If press the” ” button for more than 2 seconds, the dehumidifier stops working (manual/automatic lights) and enters into automatic mode.
When the dehumidifier works continuously for more than 12 hours, the dehumidifier will automatically switch to automatic mode. When the dehumidifier works normally (the digital tube will be in a normal state when the current temperature and humidity value is displayed in turn), long-press the “SET/ESC” key to display “ ” for more than 3 seconds and enter the address setting after 1 second. Through short press the “SET/ESC key may in turn into the address Settings, dehumidification start value, dehumidifier, the temperature difference value is SET back, start value, humidity adjusting value, and the condensing temperature state, in the condition of setting by” Sunday afternoon “or” “needed to achieve value. Continue to press the “SET/ESC” key until the digital tube shows ” ” to SET the autosave, then automatically return to the normal state

The first Display
symbols| The Last Two Digits Meaning| Parameter Settings And Display Range| Description
---|---|---|---
A| Postal address| 1-99| Press the “A ” or “v ” button can modify the address
H| Dehumidification start value| 30%RH-95%RH| Press the “A ” or “v ” button to modify the dehumidification start value
C| Dehumidification
return difference value| 2-20| Press the “A ” or “v ” button can modify the dehumidification return difference values
T| Temperature Start Value| —1°C 60°C| Press the “A ” or “v ” button to modify the startup temperature value
h| Humidity Adjustment Value| -19°C —19°C| At this time press, “A ” or “v ” can modify the humidity adjustment value
t| Condensing chip temperature value| — -5°C 20°C| Displays the current condensing chip temperature

Maintenance Guideline

Introduction
This Post Kiosk is a kind of self-payment terminal designed by LKS for the unmanned management of parking lots for car owners. Car owners can pay their bills by swiping credit CARDS, scanning barcodes, banknotes, and other payment methods. In order to make the kiosk work in the best state, regular maintenance should be done accordingly.

Daily Maintenance Table

Inspection Item

| Procedure Description|

Maintenance Period

---|---|---
Cable Connection| Visually check whether the cables connection is loose or not| (12 months)
Periodic clean| Clean the surface of the touch screen and bench| (2 Months)
Printer maintenance| Clean the internal thermal head and axis roll of the printer head with a small amount of alcohol| （ 6 months)
Print tray slide rail| Spray a small amount of lubricating oil regularly| (12 months)
Fan error| If the rotation is smooth, there is no difference in sound| (6 months)
Air conditioner drain hole| Visually check whether there is dirt or blockage| (2 Months)
Air Conditioner Condenser| Check the condition of the condenser and clean it with compressed air| (6 months)
Kiosk Bottom| Check whether the bottom of the kiosk is dry and free of water| (2 Months)
Door locks and door metal hinges| **** Spray a small amount of lubricating oil regularly| (12 months)

Attention: The maintenance personnel must be professional technicians. If there is any problem or question that cannot be solved in the process of regular maintenance, please contact LKS after-sales technical staff for support.
Essential Tool
USB interface Mouse
Cross Screwdriver with0.3inch Screwdriver head
Soft hexagon socket sleeve with 0.28inch specification
Hexagon socket with 0.22inch specification
Electrician diagonal cutting pliers

• Nylon cable ties
• Electrical insulation tape
• Clean cotton
• Alcohol
• WD40 rust-inhibiting lubricant
• Flame retardant silicone
• Flashlight
• Goggle
• Anti-static nylon gloves
• Keys for kiosk front and rear door

Attention: During the maintenance inspection process for the Post Kiosk, the main power switch must be disconnected. The maintenance operation should be strictly according to the “Electrical Safety Technical Operation Rules” to prevent electric shock accidents.

Kiosk Key Components Maintenance

Replace the Computer

1. Open the kiosk back door and turn off the main power switch.
2. Unplug the PC power supply connector of the power terminal, and then unplug the connector of DP signal cable, serial port cable, USB cable and other signal cables in turn.
3. Loosen the flange nut of M4 with the hexagon socket (specification 0.28inch), remove the sheet metal layering from the PC, and then take out the PC (as shown in the picture below)

Replace the 6.5inch LCD Display

1. Open the kiosk back door and turn off the main power switch.
2. Unplug the display power cord, DP signal cable, and ground line on the drive board in the back side of the display screen, and remove the wiring and ground cable on the touch screen drive board.
3. Loosen and remove the stainless-steel flange nut of M4 with the soft hexagon socket (0.28inch specification) and remove the whole display module from the device.
4. Place the removed LCD display flat on the operating platform, remove the screen cable and backlit power cord on the back of the display, and remove the M3 combination screw on both sides of the display with a cross screwdriver to remove the LCD display (as shown in the picture below)

Attention: When embedded the 6.5inch display screen into the metal frame, it shall be stably installed and leveled to ensure that the screen and metal frame are on the same horizontal level
Replace RFID Card Reader

1. Unplug the USB port from the card reader before removing it.
2. Loosen and remove the M4 stainless steel flange nuts with the hexagon socket (0.28inch), and remove the transparent acrylic mounting plate and card reader together (as shown in the picture below)

Replace the Barcode Scanner

1. Close the Windows system in the touch screen interface first, then open the kiosk back door to turn off the main power switch.
2. Unplug the USB cable of the barcode scanner from the computer.
3. Loosen and remove the 4 M4 stainless steel flange nuts on the scanner mounting bracket with an inner hexagon soft sleeve (size 0.28inch), remove the scanner and mounting bracket together, then remove the 4 M3 stainless steel combination screws on the back of the scanner with a cross screwdriver to separate the scanner and mounting bracket (as shown in below picture)

Replace the Intercom

1. Open the kiosk back door and turn off the main power switch.
2. Unplug the power DC head, microphone connector, call button connector, speaker audio cable, communication network cable, and ground cable of the intercom module in turn.
3.  Remove the 4-piece M3 stainless steel flange nuts holding the intercom module with the hexagon socket (size 0.22inch) and then take out the intercom module (shown in below picture)

Replace the Help Button

1. Use a flat screwdriver to remove the connection between the button and the call controller.
2. Loosen and remove the fixing nut of the metal help button with an open spanner 14-17, then the button body can be removed from the front of the cabinet.
3. When installing the metal help button, it needs to smear a layer of flame-retardant silicone on the edge of the waterproof ring evenly to prevent water seepage at the edge of the button into the kiosk cabinet.

Replace the Camera

1. Unplug the USB port on the back of the camera.
2. Loosen and remove the 2 pieces M4 stainless steel flange nuts from the camera mounting bracket with the soft hexagon socket (0.28inch) and remove the camera and bracket together. As shown below left picture
3. Remove the flat head screw that holds the bracket on both sides of the camera with a cross screwdriver and separate the camera from the bracket. As shown below right picture

Safety Precautions

• The metal kiosk cabinet and hardware components inside are well grounded; The grounding device shall not be removed or modified in any way.
• Do not touch or be close to any part of the electrical component inside the kiosk cabinet.
• The work with special permission shall follow the relevant provisions of the electrical safety work regulations.
• With warning signs, except for professional electricians, anyone else is not allowed to disassemble or change the location.

Equipment Common Problems and Failures
No Screen Display after Power on and Starting on Computer (Black Screen)

• The interface between the computer and the display screen may be loose, please double-check whether the interface between them is in place or not.
• The power cord may be loose, please double-check whether it is tight enough or not.
• It may be that the power panel of the display screen is closed, please double-check and press the power switch button on the power panel. If the power indicator light is on, it means the power supply work normally.

The whole Kiosk does not Work and Warranty Telephone

• Check whether there is electricity in the power supply outlet of kiosk locations.
• Check whether the main power switch of the kiosk is On or not

Attention: When performing internal inspection or disassembling kiosk parts, it must be ensured that the power supply is OFF

If there are some problems with kiosks that cannot be solved, please contact with the maintenance team or the factory directly.
TEL4008791755
E-mail:jesmine@lien.cn

FCC Warning
This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

Radiation Exposure Statement
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20cm between the radiator and your body.

References

• 自助机_自助终端机_政务_酒店_医疗_景区_影院自助终端- 【利恩】
• China Payment Kiosk & Self Service Kiosk factories

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