B W Group PI5R In-ear True Wireless Headphone User Manual
- June 5, 2024
- B W Group
Table of Contents
B W Group PI5R In-ear True Wireless Headphone
Please contact the relevant national distributor for details.
Terms and Conditions
This warranty:
- is valid only for products purchased from an authorised Bowers & Wilkins retailer or dealer.
- is valid from the date of purchase for a period of five years for passive loudspeakers and two years for powered loudspeakers, electronics and headphones, except that exclusions apply in certain countries in line with national law. Please consult the Bowers & Wilkins distributor in your country for detailed information.
- 3 is limited to the repair of the equipment. Neither transportation, nor any other costs, nor any risk for removal, transportation and installation of products is covered by this warranty.
- is only valid for the original owner. It is not transferable.
- will not be applicable in cases other than defects in materials and/or workmanship at the time of purchase and will not be applicable:
- a for deterioration of component parts, the nature of which is to become worn or depleted with use, such as batteries and headphone ear pads.
- b for any interoperability issues with third party products; unless we explicitly specify this intent,
- c for damages caused by incorrect installation,connection or packing,
- d for damages caused by any use other than correct use described in the user manual, negligence, modifications, or use of parts that are not made or authorised by B&W Group Ltd.,
- e for damages caused by faulty or unsuitable ancillary equipment,
- f for damages caused by accidents, lightning, water, fire heat, war, public disturbances or any other cause beyond the reasonable control of B&W Group Ltd. and its appointed distributors,
- g for products whose serial number has been altered, deleted, removed or made illegible,
- h if repairs or modifications have been executed by an unauthorised person.
How to claim repairs under warranty
Should you have any concerns regarding the performance of your product, please use the following procedure:
- You can find all contact details by clicking on ‘Contact Bowers & Wilkins’ at the bottom of the home page of our web site and selecting the appropriate country.
- Our representative will discuss your concerns. If it is found necessary to return the product for repair, you may be given a Return Merchandise Authorisation. You should not return the product without this authorisation, if given.
To validate your warranty, you will need to produce the original sales invoice or other proof of ownership and date of purchase.
Environmental Information
This product complies with international directives, including but not limited to:
- the Registration, Evaluation, Authorisation and restriction of CHemicals (REACH)
- the disposal of Waste Electrical and Electronic Equipment (WEEE).
Consult your local waste disposal authority for guidance on how properly to recycle or dispose of this product.
Warranty
Subject to the following terms, Bowers & Wilkins Australia Pty Ltd will repair or replace any part of any eligible Bowers & Wilkins product that is defective within the warranty period indicated in the table below or refund you the cost of the replacement. The benefits to a consumer given by this warranty are in addition to other rights and remedies of the consumer under a law in relation to the goods or services to which the warranty relates.
Eligibility
To claim the benefit of this warranty you must;
- Be the original purchaser of a genuine Bowers & Wilkins product (this warranty is not transferable)
- Produce proof of your purchase
- This warranty is limited to defects that arise;
- a in the course of normal domestic installation and use and
- b within the warranty period identified for the product in the table below, commencing on the date of original purchase.
- This warranty excludes:
- a defects arising from misuse, accident, neglect or improper care, fluctuation in electrical current, incorrect or failed software upgrade, damage or malfunction from incorrect assembly or installation, defects from alteration or modification, unauthorised service or repair;
- b appearance items such as cabinetry marks or damage;
- c products on which the serial number has been defaced or removed; and
- d claims made later than 21 days after the defect first appears.
- Note: In making a claim under this warranty, you agree that If, following receipt of your claim under this warranty, Bowers & Wilkins or its authorised service centre determine that your claim in respect of a product is invalid or you have provided false, inaccurate or misleading information with your claim, Bowers & Wilkins or its authorised service centre may charge you for any labour, parts or transport costs incurred.
How to Claim
In order to make a claim under this warranty, take the following steps:
- Attach you proof of purchase document(s) to the below card and complete the details.
- Contact Bowers & Wilkins by telephone or email (contact details below)
- Deliver the product(s) the subject of your claim to the Authorised Service Centre nominated by Bowers & Wilkins. Details of the Authorised Services Centres are available at the below address.
- You must bear any expense you incur in claiming this warranty.
Notice: Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
Brand
|
Category
| Warranty Period
---|---|---
Bowers & Wilkins
| Headphones| 2 Years
Accessories|
1 Year
Bowers & Wilkins Australia Pty Ltd., Suite 303, 754 Pacific Highway, Chatswood
, 2067 New South Wales, Australia
Tel: +61 (2) 9196 8990
[email protected]