eero 609R010111 6+ Dual-Band Mesh Wi-Fi 6 Router User Guide

June 3, 2024
eero

eero 609R010111 6+ Dual-Band Mesh Wi-Fi 6 Router User Guide

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IMPORTANT PRODUCT INFORMATION SAFETY INFORMATION

FAILURE TO FOLLOW THESE SAFETY INSTRUCTIONS COULD RESULT IN FIRE.
8 ELECTRIC SHOCK, OR OTHER INJURY OR DAMAGE.

MAINTAINING YOUR EERO 6+

Do not expose your Device or adopter to liquids. If your Device or adopter gets wet. carefully unplug all cables without getting your hands wet and wait for the Device and adapter to dry completely before plugging them in again. Do not attempt to dry your Device or adopter with an external heat source. such as a microwave oven or a hair dryer. If the Device or adopter appear damaged,
discontinue use immediately. Use only accessories supplied with the Device to power your
Device. To ovoid risk of electric shock, do not touch your Device or any wires connected to your Device during a lightning storm.
Only handle your Device with clean hands. Clean the Device with a soft cloth that is slightly damp with water and a touch of rubbing alcohol; be careful not to wipe it with anything abrasive or to use any harsh chemicals. Don’t expose your Device to steam, extreme heat or cold. For example, do not install your Device near any heat sources such as space heaters, heater vents, radiators, stoves, or other
things that produce heat
Only use the included power adapter with your Device. Do not force the power adopter into a power outlet. If the power adopter or coble appears damaged, discontinue use immediately. Do not plug multiple electric devices into the same wall socket. Overloading a socket can cause it to overheat and may result in a fire.
Your Device may get worm during normal use. To reduce the effect of the warming, place your Device on a heat resistant surface.

OTHER SAFETY CONSIDERATIONS

  • Small ports contained in your Device and its accessories may present a choking hazard to small children.
  • For safety, compliance and other information regarding any networking equipment or computer connected to your Device, please consult the user manual and other information provided by the manufacturer.
  • Install your power adopter into an easily accessible socket-outlet located near the equipment that will be plugged into, or powered by. the adopter.

RECYCLING YOUR DEVICE PROPERLY

In some areas, the disposal of certain electronic devices is regulated.
Make sure you dispose of or recycle your Device in accordance with your local lows and regulations For information about recycling your Device, go to amazon.com/devicesupport

ADDITIONAL SAFETY & COMPLIANCE INFORMATION

Additiona l safety. compliance, recycling. and other important information regarding your Device con be found at eero.com/legal/ compliance

FCC GUIDELINES FOR HUMAN EXPOSURE

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment.
This equipment should be installed and operated with minimum distance of 20 cm between the radiator and your body.
FCC regulations restrict the operation of this device to indoor use only.
The operation of this device is prohibited on oil platforms. cars, trains. boots. and aircraft, except that operation of this device is permitted in large aircraft while flying above 10,000 feet.
Operation of transmitters in the 5.925-7.125 GHz bond is prohibited for control of or communications with unmanned aircraft systems.

FCC COMPLIANCE

This Device complies with Port 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this Device may not cause harmful interference. and
(2) this Device must accept any interference received, including interference that may cause undesired operation. For our return policy, warranty info, privacy policy, terms of service, and more, visit eero.com/ legal
The party responsible for FCC compliance is eero LLC 660 3rd Street, 4th Floor, Son Francisco, CA 94107 USA
If you wish to contact eero, email support@eero.com or phone in the US or
Canada at +l-877-659-2347

PRODUCT SPECIFICATIONS

Device name: eero 6+
Model: ROl000l

Wi-Fi connectivity

Wi-Fi 6 Dual-band concurrent 2:2 (802.llax) with 160 Mhz channels in
5 GHz, compatible with older wifi standards

Wired connectivity

Two auto-sensing gigabit Ethernet ports for WAN and/or LAN connectivity

Processor, memory and storage

Dual-core processor, 1.0 GHz, 512 MB RAM. 4 GB flash storage

Network security and services

Profiles, WPA3 (eero Labs feature), WPA2, TLS vl.2+, VPN passthrough,
IPv6. NAT. UPnP. port forwarding. DHCP, static IP, and cloud connectivit y.

Smart home connectivity

802.15.4 radio (Zig bee, Thread)
Bluetooth Low Energy 5.0

Required for setup

Internet service (with a cable. fibeir. or DSL modem, if required) and a
supported iOS or Android device. See eero.com/requirements

Electrical rating

100-240V AC, 50-60Hz

Temperature rating

Operating: 32°F-104°F (0″C-40″()
Storage: -13°F-140°F (-25″C-60″C)
Operating humidity: 0%-90%, non-condensing
Operating altitude: <9800 feet (<3000m)

Dimensions

3.90 in x 3.80 in x 2.60 in (99.4 mm x 97 mm x 65.9 mm)
Actual size and weight may vary by manufacturing process
©2022 Amazon.com. Inc. or its affiliates. Amazon, eero, and all related marks are trademarks of Amazon.com, Inc. or its affiliates.

LIMITED WARRANTY

eero LLC (“eero”) warrants to the original purchaser of an eero device (“Product”) from Amazon.com, eero.com, or on authorized reseller of eero that the Product shall be free from defects in materials and workmanship under normal use for a period of one (1) year from the date of retail purchase by the original purchaser from an authorized reseller (a) for new, unopened Products, or (b) for eeroapproved
factory refurbished Products (as applicable, the “Warranty Period”).

1. Remedies

If a hardware defect arises and a valid claim is received by eero within the
Warranty Period, eero will exchange the defective original Product (“Original Product”) with a new or refurbished replacement Product that is the same version or a later version of the Product(” Replacement Product”). If eero, in its sole discretion, determines it is not reasonable to replace the defective Product, eero may refund to you the purchase price paid for the Original Product. In
the event of a defect, to the extent permitted by law, these are your sole and exclusive remedies. This Limited Warranty is only valid in the jurisdictions where the Products are sold by Amazon.com, eero itself, or through an authorized reseller or agent, and is valid to the extent permitted by the applicable laws of such jurisdictions. Any Replacement Product will be warranted for the remainder of the original Warranty Period or thirty (30) days, whichever is longer, or for any additional period of time that may be applicable in your jurisdiction.

2. How to obtain warranty service

To obtain warranty service, you must contact our customer service team via the contact information listed on our website at eero.com or via email addressed to support@eero.com and obtain a Return
Merchandise Authorization (RMA) from our customer service team. eero, in its reasonable discretion, may choose to ship your Replacement Product(s) before receiving your Original Product bock from you, and you must return your
Original Product(s) to eero within 30 days after the delivery date of your

Replacement Product(s).

You will not be charged for the Replacement Product(s) as long as (i) you return the Original Product(s) to us prior to or within 30 days after the delivery date of your Replacement Product order, and (ii) the problem you reported with the Original Product(s) proves to be covered by the terms of this

Limited Warranty.

If eero does not receive the Original Product(s) within 30 days after the delivery dote of your Replacement Product order, or if eero determines that the problem with your Original Product(s) is not covered by this Limited Warranty, eero will charge the costs of shipping the Replacement Product(s), the costs of any prepaid delivery labels previously emailed to you, and the then-current standard price
for the applicable Replacement Product(s) to your credit card or the original form of payment used at the time that you placed your original order. If eero does not have access to your prior payment information. eero will send you an invoice for the amount due.
All Original Product(s) must be returned to the address specified by eero in either their original packaging or packaging providing an equal degree of protection, together with proof of purchase. To ensure successful delivery, you are required to return Original Product(s) using the prepaid return delivery label emailed to you by eero. It is your responsibility to retain a copy of the delivery label with the applicable tracking number issued by an agent of the carrier as proof that possession of the returned Orig in al Product delivery was transferred to the carrier. By sending the Original Product(s) to eero, you agree to transfer ownership of the Original Product(s) to eero.
If your claim is valid based on this limited Warranty, eero shall bear the shipping costs associated with return of the Original Product and delivery of the
Replacement Product to you. Any Product that is returned to eero without a valid warranty claim or without an RMA may be rejected, returned to you at your cost (subject to prepayment) or kept for 30 days for your pick-up and then disposed of at eero’s sole discretion

3. Exclusions

This Limited Warranty does not apply to a Product or part of a Product that has been altered or modified (e.g., to alter functionality or capability) by anyone who is not an authorized representative of eero or that is used outside the permitted or intended uses described by eero, with a ·power supply other than the eero power supply, or with an eero mobile application that has been altered or
modified by anyone who is not an authorized representative of eero. In addition, this Limited Warranty does not apply to: (a) damage caused by use of the Product with commercially available non-eero products that have been altered or modified by you or a third party other than the manufacturer of such Product; (b) damage caused by accident. abuse. misuse, spillage of food or liquid, or
other external causes; (c) damage caused by operating the Product outside the permitted or intended uses described by eero in its mobile application or in the help section of the eero website or with improper voltage or a power supply other than the eero power supply: (d) damage caused by service performed by anyone who is not an authorized representative of eero; or (e) damage caused by
alteration or modification of the eero mobile application. This Limited Warranty is void if a Product is returned with removed, damaged or tampered labels or any alterations (including the unauthorized removal of any component or external cover).

4. Limitations

This Limited Warranty only applies to the Product(s) manufactured by or for eero that can be identified by the “eero” trademark, trade name. or logo affixed to it.
The Limited Warranty does not apply to any (a) eero products and services other than the Product or (b) software. even if packaged or sold with the Product or embedded in the Product. See eero.com/ legal/tos for details of your rights with respect to its use. eero does not warrant that the operations of the Product will be uninterrupted or error-free. eero is not responsible for damages arising from
failure to follow instructions relating to the Product’s use.
No eero reseller. agent or employee is authorized to make any modification, extension, or addition to this Limited Warranty. If any term is held to be illegal or unenforceable, the legality or enforceability of the remaining terms shall not be affected or impaired.

5. Implied warranties and conditionss

EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ALL IMPLIED WARRANTIES AND CONDITIONS (INCLUDING WARRANTIES AND CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE) SHALL BE LIMITED IN DURATION TO THE DURATION OF THIS LIMITED WARRANTY. SOME
JURISDICTIONS DO NOT ALLOW LIMITATIONS ON THE DURATION OF AN IMPLIED WARRANTY OR CONDITION, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE.

6. Limitation of damages

EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, EERO SHALL NOT BE LIABLE FOR ANY INCIDENTAL, INDIRECT, SPECIAL, OR CONSEQUENTIAL DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, OR DATA. RESULTING FROM ANY BREACH OF EXPRESS OR IMPLIED WARRANTY OR CONDITION, OR UNDER ANY OTHER LEGAL THEORY, EVEN IF EERO HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND REGARDLESS OF THE FORM OF ACTION WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE). OR ANY 0TH ER LEGAL OR EOU IT ABLE THEORY. IN SOME JURISDICTIONS. THE FOREGOING LIMITATION DOES NOT APPLY TO DEATH OR PERSONAL INJURY CLAIMS. OR ANY STATUTORY LIABILITY FOR INTENTIONAL AND GROSS NEGLIGENT ACTS AND/OR OMISSIONS, SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. THIS ~LIMITATION OF DAMAGES” SECTION MAY NOT APPLY TO
CUSTOMERS IN THE EUROPEAN UNION.

7. Governing law

This Limited Warranty shall be governed by the lows of the State of California,
USA, without giving effect to any conflict of laws principles that may provide the application of the law of another jurisdiction.

8 . National statutory rights

Consumers in some jurisdictions may have legal rights under applicable national legislation governing the sale of consumer goods. including. without limitation, EU
national laws implementing EC Directive 1999/44. These rights are not affected by the warranties in this Limited Warranty.

9. Warranty Provider

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References

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