eero S010001 Pro 6E Tri Band Mesh WiFi 6E Router User Manual
- June 5, 2024
- eero
Table of Contents
eero S010001 Pro 6E Tri Band Mesh WiFi 6E Router
Getting started with eero
One of the biggest frustrations with a traditional router has to be the
confusing and complex setup process, so at eero we’ve taken a different
approach: make the entire setup experience as quick and easy as possible. So,
whether you’re an old hand at networking or are taking your first step into
home WiFi, eero is for you.
Our app will walk you through the process and do most of the heavy lifting,
but here’s a quick overview of what to expect. If you’re new to WiFi, or just
need a refresher, we encourage you to read this article and refer back to it
if you have any concerns during in-app setup.
Before you begin: Setup components
- In the box:
- Ethernet cable
- eero(s)
- Power cord(s)
- What you’ll need:
- eero iOS or Android app
- At least one 1st or 2nd-generation eero (eero Beacons cannot be used to start a network)
- Mobile device with a data connection (If you don’t have access to a data connection, see our workaround instructions here.)
- Internet service
- Cable or DSL modem (if required)*
Don’t know what a modem is? Unsure if you have one? Find out here. Here’s how to get started getting your eero network online:
STEP 1: Download the eero app for iOS or Android:
Download the free eero app – you can find it on the Apple Store or Google
Play. eero supports both iOS and Android (check here for details on the
versions we support). You’ll need the app to set up your eero network. You
won’t be able to set up your system on a web browser.
STEP 2: Create an eero account
You’ll need to enter your phone number and email address. By default, we’ll
send a verification code to your email address, but you can opt to receive it
via text message instead instead. Enter this code on the verification screen
of the app to create your account.
STEP 3: Set up your eero
The eero app will guide you through setting up your gateway eero. It’s three
easy steps:
-
Unplug your modem. If you have other wireless equipment connected to your modem, please unplug it as well.
Note: if you have a modem-router combination device from your provider, you can plug the eero directly into one of the 4 Ethernet ports on the back without powering down. -
Connect your eero to your modem using the Ethernet cable. You can use either of the Ethernet ports on the back of your eero.
-
Plug your eero in with the power adapter that came in the box, then plug your modem back into power. For placement tips, including DO’s and DON’Ts, visit here.
STEP 4: Create your eero network
Now that you’ve got everything plugged in, it’s time to create your eero
network. After tapping Next, the eero app will begin to look for your eero.
You will notice that your gateway eero’s LED will begin to flash blue and then
turn solid once found. Once your eero has been detected, you will select a
name for your eero (naming the eero after its location is a common choice).
- If prompted, you may need to enter your eero’s serial number, which is located on a sticker attached to the bottom of your eero. Just look for a barcode with the letters SN on it – it’s small, but it’s there.
Once you’ve selected a name for your eero, you will choose your network name (SSID) and network password. This is how devices will join your network.
- If you’re replacing an existing router, one easy option for choosing a network name (SSID) and password is to simply reuse your current SSID and password. This way, you won’t have to reconnect devices that were previously on the network.
- Keep in mind that running two networks with the same SSID can be problematic. If you have a modem/router combo device, as mentioned above, we strongly encourage you to enable bridge mode on that device. Need help? Give us a call and we’ll walk you through it.
Tap Next and your eero will complete setup!
STEP 5: Add eeros to your network
Once you’ve set up your gateway eero, the eero app will walk you through steps
to set up additional eeros or eero Beacons on your network. The first thing
you’ll be asked is for a general overview of your home layout. This will help
the app properly judge the placement of your eeros. 
eeros can be added wirelessly or by Ethernet backhaul, while eero Beacons can only be added wirelessly. If you need help with placement, we’ve got lots of tips here. It’s a great idea to familiarize yourself with these tips before getting started so that you can optimize placement throughout your home from the get-go.
Step 6: Connect devices to your eero network
One final (and important) step is to remember to connect all of your
devices to your new eero network. To do this, simply find your eero network on
your device, enter the network password that you’ve created, and get
connected. If you’re using the same network name (SSID) and password as your
previous router, your devices should automatically reconnect. However, you may
need to toggle WiFi on these devices or power cycle for them to recognize the
new eero network.
If you experience any trouble connecting specific devices to your new eero
network, try disconnecting and reconnecting WiFi on the device. If that
doesn’t work, try rebooting the device and then reconnecting to the network
once it powers back on. If you have any questions, don’t hesitate to reach
out. We’re here to help.For more info on the following topics, please go to
our web site:
https://support.eero.com/hc/en-us/sections/115000878663-Getting-started-with-
eero
- How do I set up eero?
- Can I use eero with my modem?
- How do I add devices to my network?
- What is required to setup eero?
- How many eero and eero Beacons can I add to my network?
- Where should I place my eeros?
- Where should I place my eero Beacon?
- How do I set up my eero if I want to keep my existing router?
- How do I bridge my modem/router combo device?
- eero device compatibility list
FCC Radio Frequency Interference Warnings & Instructions
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
- This device may not cause harmful interference, and
- This device must accept any interference received, including interference that may cause undesired operation.
FCC regulations restrict the operation of this device to indoor use only.
The operation of this device is prohibited on oil platforms, cars, trains,
boats, and aircraft, except that operation of this device is permitted in
large aircraft while flying above 10,000 feet. Operation of transmitters in
the 5.925-7.125 GHz band is prohibited for control of or communications with
unmanned aircraft systems.
No Unauthorized Modifications:
Do not make any changes or modifications to this product without the prior
express written approval of eero, Inc. Any changes or modifications made
without express written approval could void the user’s authority to operate
this product.
Note: This equipment has been tested and found to comply with the limits
for a Class B digital device, pursuant to part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates uses and
can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not
occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
FCC Guidelines for Human Exposure
This equipment complies with FCC radiation exposure limits set forth for an
uncontrolled environment. This equipment should be installed and operated with
minimum distance of 22 cm between the radiator and your body.
FCC Information to User
This product does not contain any user serviceable components and is to be
used with approved antennas only. Any product changes or modifications will
invalidate all applicable regulatory certifications and approvals. This device
and its antenna(s) must not be co-located or operation in conjunction with any
other antenna or transmitter.
Any changes or modifications not expressly approved by the party responsible
for compliance could void the user’s authority to operate this equipment.
For product available in the USA market, only channels 1~11 can be operated.
Selection of other channels is not possible.