AZDOME M550 Dash Camera 3 Channel Owner’s Manual

AZDOME M550 Dash Camera 3 Channel

CUSTOMER SERVICE

• Item NOT as described?
• Damaged or defective?
• Missing items?
• Any issues whatsoever?

WARRANTY&CUSTOMER SUPPORT

We provide a 12-Month of limited warranty for your product from the date of purchase to be free from defects in materials and craftsmanship. For questions, support, or warranty claims, contact us at help@azdome.hk with your Order Number. IMPORTANT: Proof of original purchase (Online order receipt is also accepted) is required for any warranty service. AZ DOME can only provide after-sales service for products purchased directly from AZDOME. If you have purchased from a different seller, please contact them directly for service or warranty issues.

SPECIFICATION

PycCK1-11-1.etc
Photo Resolution| 2M/5M/8M/12M
Photo Format| JPG
Video Code| H.264, MP4

Video Resolution

| UHD=3840×2160 QHD=2K=2560xl440 FHD=l920xl080

ONLY Front Camera: UHD P30; QHD P30; FHD P30

Front & Rear Camera:UHD P30+FHD P30; QHD P30+FHD P30; FHD P30+FHD P30

Front & Cabin Camera:QHD P30+FHD P30; FHD P30+FHD P30

Front & Cabin & Rear Camera: 2K P30+FHD

P30+FHD P30; FHD P30+FHD P30+FHD P30

GPS Track| Support

G-sensor

| Built-in
---|---

Loop Recording

| ****

Support

Motion Detection| Support
WiFi| Support
Parking Mode| Support (ONLY work when connected hard-wire kit)
Micro SD Card| Max support 512GB (Classl0 or above,

High-speed)

Mic| Support
Speaker| Support

Battery

| Built in Super Capacitor

(Only has 1 mAh Lithium Metal Battery used to memory time)

Power Interface| SV/2.SA
Working Temperature| -20°C to 70°C (-4°F to 158″F)

PRODUCT DIAGRAM

1. Screen

2. Cabin Camera

3. Power

4. UP

5. OK

6. Mic

7. Reset

8. Mode

9. USB Charging Port

10. Rear Camera Port

11. Down

12. Speaker

13. Micro SDCard Slot

14. Rear Camera

15. Micro SD Card Indicator

16. Motion Detection

17. GPS Indicator

18. Parking Monitor

19. WDR

20. Mic

21. Date/Time

22. WIFi Indicator

23. Battery Indicator

24. Recording Indicator

25. Loop Recording Timer

26. Exposure

27. Video Resolution

28. Live Speed

KEYS AND FUNCTIONS

DASH CAM INSTALLATION

1. Insert the Micro SD card into the Micro SD slot of the dash cam and format the Micro SD card. ( Note: please use a Brand high-speed Micro SD card, U3 class 10 or above)
2. Correctly connect the magnetic bracket and M550 to ensure that the connection is firm.
3. Turn off the car engine.
4. Stick the magnetic bracket together with the camera onto your windshield.
5. Connect the USB charging cable to the mini USB port of the magnetic bracket. Run the cable along the edge of the windshield. Tuck away in the seams and extend it all the way to the USB port of the car charger. Be sure to keep it away from the airbag area.
6. Plug the cabin camera and rear camera, and adjust the dash cam to keep the lens level with the ground.
7. Start the engine to check if the dash cam works properly.  Note: The front+ cabin+ rear camera will record simultaneously and videos are stored separately on the Micro SD card.
8. Installing the Rear Camera vehicle

Here are three examples of where to guide the rear camera’s wire.

• Select a flat and central place near the number plate lamp at the rear of the vehicle to mount the camera.

• Attach tape to the bracket of the camera to hold the camera in position while installing, and drill two small holes, one for the first screw, the second to run the reverse camera cable through.

• Use a screwdriver to fix the first screw, leaving the screw loose enough to adjust the camera.

• Insert the camera wire through the intended drilled hole, checking the installation position.

• Mark the place that suitable for the second screw and drill a small hole for it.

• Fix the second screw and securely tighten both screws.

• After the installation is completed, connect the rear plug to the rear camera interface of the recorder, and connect the red reverse line on the extension line of the rear camera to the positive pole on the reverse light.

• Adjust the lens position to ensure that the lens is level with the ground.
• Start the engine and check that the machine is installed correctly.

USING YOUR DASH-CAM

1. Auto Power ON/OFF:
2. Connect the car charger and Dash Cam.
3. Plug the other end of the car charger into your vehicle’s cigarette lighter socket.
4. When the car engine is on, the dash cam will turn ON and start recording automatically. When the car key is turned to the LOCK position, Dash Cam automatically saves the recording and turns OFF within a few seconds.
5. Manual Power ON/OF

• To Manually Turn ON: Press the power button once.
• To Manually Turn OFF: Press and hold the power button for at least 2 seconds.

Note: Some trucks/cars’ 12V cigarette outlet is always HOT, which means it provides constant power even when the car is turned:: OFF and LOCKED. If this is the case for your vehicle, then the I I auto ON/OFF feature will not work. And If you leave camera 1: continuously recording when the car is turned off, then it will drain your car/truck’s battery and you might not have enough: power to start your car for next time. To remedy this situation, you can do one of the two options.

• Hardwire your dash cam to your car’s fuse box with IAZDOME’ S3-LeadAuto TriggerHardwire Kit.
• Change the connection in the fuse box for your outlet to I socket which only supplies power when car key 1s turned to ACC or ON position.

USING WiFi FEATURE

Note: You can only browse the map with a GPS track after you download the video to your phone.
What is a WiFi Feature?
The WiFi feature has been designed so you can pair your dash camera wirelessly with your smartphone and access your recording instantly from the dash cam. Here you can view, download and share your videos easily with your friends and family. Just like how you would connect your Bluetooth speaker to your smartphone for wireless music play, the same way dash cameras use a WiFi signal (instead of Bluetooth) to pair your smartphone with AZ DOME MSS0.
What is the WiFi Range?
The WiFi signal range is about l0FT when there are NO obstructions in the middle. Please NOTE that just like your home WiFi network, you can’t have a wifi signal outside your home, in the same way, the WiFi range is l0FT from this small device.

Can I watch the videos or surveillance around my car remotely?
NO. AZ DOME M550 dash cam is NOT made to broadcast footage over the cloud or internet. It is NOT a cloud or an IP camera and it is NOT meant to do that. You can get live video and footage on AZ DOME M550’s s APP as long as you stay within the l0FT range from the dash cam.
DownloadingAZDOME App On phone

1. Search for” AZ DOME” in App Store or Google Play Store to find the latest version of the App and then download and install it. 2. Turn on the WiFi of the camera: Long press the Down Button for
2. seconds to turn on the WiFi Mode.
3. Turn on WiFi of your phone and connect: Go to Phone’s Settings> WiFi > Select WiFi of the Camera (WiFi Name SSID: M550_ac64cfe6792d, PASSWORD: 12345678).
4. Open the AZ DOME App to Click« Check Real-time Video»

Settings➔ Click« Wireless Data »—-> Select «WLAN» ➔ Return to AZ DOME App, then click «OK» for another prompt of the system. Click« Check Real-time Video» and you will see the live video of the dash cam on the AZ DOME App when connecting successfully. Then keep exploring the APP from here on.

Please NOTE:
You have to choose «WLAN» in the settings of the AZ DOME APP: Settings—-> Scroll down to find and click «AZ DOME»—-> Click « Wireless Data>> —-> Select «WLAN».
Or you have to turn off «Cellular Data» in the settings of AZ DOME APP: Settings—-> Scroll down to find and click
«AZ DOME»—-> turn off «Cellular Data».  You can also try to turn off eel I u la r service d I recently and try connecting to the camera again.
For Android phones:
There is one extra step you will have to take for the first time. Once you connect to M550’s WiFi, it will say “No Internet “. Which is fine. Wait about 10-15 seconds until you see the below pop-up or notification. You just have to tap on the pop-up notification that will show up in a few seconds to select that you still want to stay connected even though there is NO Internet. Once you select this OK, you are set to go.
Please contact us if you need any help.

For iPhone

FUNCTION

Video Settings

Resolution
Allow choosing the desired video resolution and fps(frames per second). Higher resolution and FPS videos result in smoother videos, but also take more storage space. The video resolution is ONLY for FRONT camera recording.
Loop Recording – Off/lmin/ 3mins(Default)/ 5mins
On: Here select the length(l/3/5 min) of each video clip for the loop recording. This function allows the Dash-cam to continuously record. Please notice: the Dash-cam will keep deleting the oldest files automatically when the memory card gets full so that it can keep recording over and over.
Rear-cam Mirror – On(Default)/Off
On: Dashcam screen will display the mirror image and should match your rear- view mirror.
Time Lapse – Off(Default)/On
On: The Dash-cam can sustain a longer operational period while reducing video file size. Video files will be played at high speed when playback.

Record Audio On(Default)/Off

On: Tlie video l1as sounds.
Olf: Tl1e video b silent.
WDR On/Off(Default)
Wide Dynamic Range (WDR) processes images to ensure clear recordings in bright and dark light This allows the Dash Cam to combine multiple images at different levels of brightness to create one superior image.
Frequency S0HZ/ G0HZ(Default)
According to this power supply specificatio11 used in your country. G0HZ-IJsed i11 USA, Nori Ii America !,0HZ Used in Europr>, most Asian Countries.
G-Sensor Off/ High/ Middle(Default)/ Low

G-sensor is a 3-axis impact gravitational accelerometer, designed to detect physical and gravitational forces on the Dash-cam. Once G-sensor has triggered due to physical or gravitational impact force on the camera, the current video file will be locked as an emergency file so it won’t be deleted by the loop cycle function.
Exposure +2.0,+5/3,+4/3,+1.0,+2/3,+1/3,+0.0(Default)/-1/3, 2/3,-1.0,-4/3,-5/3,-2.0
To adjust the video exposure setting for either brighter or darker video according to your preference.
Playback Mode
Normal Video: 11 ‘s the video files I ha\ video file saved when in loop recording mode. Locked Video It’s the video files that Dash cam lock the current files after the car’s shocked.
Picture: Photos that taken when photo mode.
Park Monitor
This function will ONLY work when AZDOME’ s 3-Lead Hardwire Kit is installed properly, the output current of Hardwire Kit needs to reach 2.5A. Then Select [Connected] and select parking mode. This parking mode has three options to choose from.
Time-Lapse Parking Mode:

1. When you turn OFF the car’s engine and turn the key to the lock position. Then the camera will STOP the continuous video recording and it will go into the timelapse fps recording mode automatically.
2. Now while this timelapse is being recorded, If someone hits your car and if the impact reaches the set G-Sensor level, then the camera will stop the timelapse video> then it will start to record 1-min continuous video, save & lock that video in the EMR folder> then return to record the timelapse 1fps.
3. Now when you start your car for the next time, the camera will automatically STOP the time-lapse parking mode. Then it will go into nor111al video mode automatically to start the continuous video recording.

Motion Detection Parking Mode:

1. When you turn OFF the car’s engine and turn the key to the lock position. Then the camera will STOP the continuous video recording and it will go into the motion detection mode and the camera will stay ON and idle, but the LCD will be off after 1-min.
2. Now the camera will only record 30 seconds of video when it detects motion in the only the front lens of the camera and then it will record until there is no more motion is detected.
3. Now while the camera stays in Motion Detection mode, If someone hits your car and if the impact reaches the set G-Sensor level, then the camera will stop the motion detection mode >then it will start to record 1-min continuous video, save & lock that video in EMR folder> then return back to the motion detection mode.
4. Now when you start your car for the next time, the camera will automatically STOP the motion detection parking mode, and it will go back into normal video mode automatically to start the continuous video recording.

Collision Detection Parking Mode:

1. When you turn OFF the car’s engine and turn the key to the lock position. Then the camera will STOP the continuous video recording and it will go into the collision detection mode and the camera will
   turn OFF.

2. Now while the camera stays in collision detection mode, f someone hits your car and if the impact reaches the set G-Sensor level, then the camera will turn ON> then it will start to record 1-min continuous video, save & lock that video in EMR folder> then the camera will turn OFF.

3. Now when you start your car for the next time, the camera will automatically go back into normal video mode automatically to start the continuous video recording. Note: AZDOME’s custom-designed 3-Lead Hardwire Kit is required to use this new feature. You can purchase separately by contacting our email “help@azdome.hk“

Date/Time Settings
Must set the Timezone first, setting path: [System Settings-Timezone]. Then set your local date and time.
Stamp-off/on{Default)
Time Stamp/GPS Stamp/Speed Stamp, when on the stamp information will be shown on the video or photo.

Micro SD Card

Storage Format Remind: Once chose a time duration and turned on this function, the dash cam will pop up “Please format SD card” to avoid too many locked files to use loop recording
SD Card Format: The SD card must be formatted when inserted the first time in the dash cam. The formatting process will make sure that the card’s file system format is optimized for the camera.
Storage Info: To check the usage of the memory card, please format the memory card regularly to ensure that there is enough available space inside.

Language-Multilingual, default English.
Allow choosing your desired language for the dash-cam system.
System Settings
Fatigue Driving Reminder- Offdefault)/1 hour/2 hours/4 hours Once chose a time duration and turned on this function, the dash cam will make sounds to alert.
Speed Unit-KM/H(default)/MPH
Beep Sound-On(default )/off
To switch on/ off or adjust the key tone.

Screen Saver Off/1 min(Default)/3 mins/5 mins
On: Tile screen will go black after 1/ 3/ 5 minutes no operation while the Dash-cam is on/recording.
IR LED -Auto(Def11ult)/Night Mode/Day Mode
The function works on the cabin camera.
Timezone Setting UTC/GMT+12 to UTC/GMT-12, Default GMT +8
Before setting Date/Time, please set your local Timezone first according to your location, then press”OK” to confirm. The timezone won’t change automatically when it starts/ ends daylight saving time, please adjust it manually at that time.

Default Setting
Allow restoring all settings to factory default settings.
GPS Info
Check the satellite number / Longitude / Latitude / Speed.
information
Io checks the current firmware in the dash earn. You’ll need this necessary information to check if newer version firmware is available to update. Please contact help@azdome.hk for the latest firmware.

METHOD OF SETTING DATE/TIME

1. Go into [System Settings], Select [Time Zone], select your local timezone, and press OK
2. Press M to exit, select [Date/Time], set your local date/time, and press OK.

FIRMWARE UPDATE

1. Format the memory card in your dash cam.
2. Download the new latest firmware on your computer from http://www.azdome.hk/downloads.html
3. Copy the “.bin” files to the memory card.
4. Insert the memory card with the firmware files into the camera.
5. Connect to power supply and press the POWER button once. The firmware update may take up to 1 or 2 minutes. Once the firmware is updated, the camera will turn ON automatically.

GPS TRACK

AZDOME GPS Player

1. Go to our website www.azdome.hk/downloads to download the AZ DOME Player (For Windows or macOS);
2. Install the AZDOME Player in your laptop, photo as below;
3. The latitude and longitude and speed will be embedded in the video

FAQ

Ql: Camera turns ON/ OFF frequently automatically?
Keep the camera plugged in. Please reset your camera on the menu or press the RESET button (located at the bottom) ONCE with a pen’s tip or a paper clip. You can also try updating the firmware again to see if this fixes the issue. If it still doesn’t work, then please CONTACT US.
Q2: Error/Message “Card Full”
Format card by going into system settings >format> OK> Select Format> OK. Then Go to Video Mode settings > Loop Recording> Choose either I-min, 3-min, or 5-min. This will allow the loop cycle function to be turned ON and it will keep recording over and over. NOTE: Formating will delete all the data from the memory card.
Q3: My oldest video files are missing?
Your AZ DOME Dash Cam has Loop Cycle Recording. When it is set to either 1, 3, or 5 mins, it will delete the oldest files and record newer files over and over when the memory card is fu II. To test again: Set the date and time correctly, then FORMAT the memory card, then do the continuous recording test again and check if all videos are present.
Q4: Camera gets HOT?
It is normal for your camera to run slightly hot. Due to it is recording video at high speed, the dash cam may be hot during use. (no more than 158°F/70°C).

Q5: Video is fuzzy?
Please make sure the lens of the camera is clean and there is no dirt or grease on the windshield also. If the lens is out of focus, we are extremely sorry in advance. This can be a manufacturing defect. Please send us an email with a screenshot or a sample video so we can get this resolved for you ASAP.
Q6: Camera Freezing/Lagging or Crashing?
Guys, Please TRUST US on this. If your camera is freezing, lagging, or does NOT record video after some seconds, etc. while operating: Then it is the Memory Card Issue. Either you are using the WRONG, FAKE or BAD Memory Card. (Please be aware of the Fake Ones out there. If you have purchased your memory card from eBay or any third-party seller online then it is most likely a fake one, even though it looks exactly real. Please trust us. We have sold thousands of AZDOME Dash Camera’s and they do NOT lag, we stand by our product and we do extensive testing. Some customers simply think the camera is bad or not stable, but that is NOT the case here. It’s the Memory Card Issue. Please CONTACT US and we are dedicated to resolving this for you ASAP
Q7: The camera Locks many videos automatically?
Please make sure you change your G-sensor setting. If you choose a higher setting then it can trigger even with a smaller bump. This setting depends on the type of car or truck you are driving and how much vibration your car/truck is creating based on suspensions and road conditions.

Q8: Camera showing “Memory Error or Please Insert Micro SD Card” even though a memory card is already installed into the camera?

1. Please make sure the memory card is at least Class 10, U3 and purchased from a trusted vendor such as Walmart, target, best buy, Ship & Sold by Amazon” etc. (there are many fake cards out there Online, remember if it’s cheap, its fake.)
2. Now go to the camera’s system settings and FORMAT your memory card. (make sure to backup your videos first before formating the memory card.) After formatting the memory card, please press and hold the power button to turn the camera off. Now unplug the power cable, and re-plug the power cable, camera should now turn ON automatically and start recording.
3. If you still getting the same error, then let’s switch the camera mode to PHOTO mode by LONG PRESSING for 2-Seconds the “M” button. Once in the PHOTO MODE, press the OK button to take the photo.
4. If you hear the shutter sound > then your camera is fine. Replace your memory card.
5. If you still get the same memory card error message, then your camera’s memory card assembly has become defective. Please contact us.

DISCLAIMER

The videos/pictures taken by the Car dash cam are only for reference, we don’t take any responsibility due to data loss in the abnormal circumstances. Special version: The device will record files in normal recording status. But in the following situation, it will lead to files being damaged or lost;

1. If pulling out the TF card in the recording status, the final video files will be damaged or lost.
2. If there is an illegal blackout in the recording status, final video files will be damaged or lost.
3. If there is a destructive collision in the recording status, video and audio files will be damaged or lost.
4. If there is a destructive collision in the recording status leading to the Memory card loose, video and audio files will be damaged or lost.

NOTICE

This product complies with the radio interface requirements of the European Community. This symbol means the product must not be discarded as household waste, and should be delivered to an appropriate and recycling helps protect natural resources, human health and the environment. For more information on disposal and recycling of this product, contact your local municipality, disposal service, or the shop where you bought this product. FC Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

1. This device may not cause harmful interference, and
2. this device must accept any interference received, including interference that may cause undesired operation. This equipment complies with FCC radiation exposure limits

Read User Manual Online (PDF format)

Download This Manual (PDF format)

Download this manual  >>