COSMO COOKTOP AND RANGE HOOD User Manual

: June 5, 2024
: Cosmo

Table of Contents

COOKTOP AND RANGE HOOD
THREE YEAR LIMITED WARRANTY
WHAT IS NOT COVERED?
References
Read User Manual Online (PDF format)
Download This Manual (PDF format)

COSMO® COOKTOP AND
RANGE HOOD WARRANTY

COOKTOP AND RANGE HOOD

ATTACH YOUR RECEIPT HERE. PROOF OF PURCHASE IS REQUIRED TO OBTAIN WARRANTY SERVICE.
Please have the following information available when you call the Customer Service Center:

Name, address, and telephone number
Model number and serial number
A clear, detailed description of the problem
Proof of purchase including dealer or retailer name and address

IF YOU NEED SERVICE:

Before contacting us to arrange service, please make sure your warranty is registered. Please scan the QR code on the right to access the warranty registration page, or visit: COSMOAPPLIANCES.COM/WARRANTY
Please determine whether your product requires repair. Some questions can be addressed without service. Please take a few minutes to review the Troubleshooting section of the User Manual.

THREE YEAR LIMITED WARRANTY

WHAT IS COVERED?
This unit comes with 3 Year Manufacturer’s Part Warranty. Within 3 years after the date of receiving the product, Cosmo will replace any functional parts that are defective. The customer must contact Cosmo and provide a description of the defective part, including digital pictures if requested, along with original proof of purchase. Defective components must be returned to Cosmo shipping prepaid. After the 1st year, shipping costs of replacement parts will also be prepaid by the customer. This warranty only covers units that are purchased as new, unless specifically stated on a Cosmo authorized retailer’s receipt/proof of purchase that a manufacturer warranty is included.
Functional parts are those components/parts that are critical to the performance of the product’s essential function. Non-functional parts are those that are a cosmetic feature of the product such as knobs, grates, other metal bodies/surfaces, etc. In the event of product replacement, your appliance will be warranted for the remaining term of the original unit’s warranty period.

WHO IS COVERED?

This limited warranty is valid only in the United States or Canada and applies only when the major appliance is used in the country in which it was purchased. This limited warranty is effective from the date of original consumer purchase. Proof of original purchase date is required to obtain service under this limited warranty.
This Warranty runs solely to the party that originally purchased a Cosmo product from Cosmo or an authorized Cosmo distributor or reseller, and, unless and except to the extent Cosmo may expressly agree otherwise in writing, no person or entity other than the original purchaser from Cosmo or an authorized Cosmodistributor or reseller shall have or may be assigned any right or remedy under this Warranty.

WHAT IS NOT COVERED?

Commercial, non-residential, multiple-family use, or use inconsistent with the published user, operator or installation instructions.
In-home instruction on how to use your product.
Service to correct improper product maintenance or installation, installation not in accordance with electrical or plumbing codes, or correction of household electrical or plumbing (i.e. house wiring, fuses or water inlet hoses).
Consumable parts (i.e. light bulbs, batteries, air or water filters, preservation solutions, etc.).
Defects or damage caused by the use of non-genuine Cosmo Appliances parts or accessories.
Conversion of products from natural gas or L.P. gas.
Damage from accident, misuse, abuse, fire, floods, acts of God or use with products not approved by Cosmo Appliances. Repairs to parts or systems to correct product damage or defects caused by unauthorized service, alteration or modification of the appliance.
Cosmetic damage including scratches, dents, chips, and other damage to the appliance finishes unless such damage results from defects in materials and workmanship and is reported to Cosmo Appliances within 30 days.
Discoloration, rust or oxidation of surfaces resulting from caustic or corrosive environments including but not limited to high salt concentrations, high moisture or humidity or exposure to chemicals.
Food or medicine loss due to product failure.
Pick-up or delivery. This product is intended for in-home repair.
Travel or transportation expenses for service in remote locations where an authorized Cosmo Appliances servicer is not available.
Removal or reinstallation of inaccessible appliances or built-in fixtures (i.e. trim, decorative panels, flooring, cabinetry, islands, countertops, drywall, etc.) that interfere with servicing, removal or replacement of the product.
Service or parts for appliances with original model/serial numbers removed, altered or not easily determined.
Transportation and Shipping costs of parts to Canadian addresses. These costs shall be borne by the customer.

THE COST OF REPAIR OR REPLACEMENT UNDER THESE EXCLUDED CIRCUMSTANCES SHALL BE BORNE BY THE CUSTOMER.

DISCLAIMER OF IMPLIED WARRANTIES
IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW. Some states and provinces do not allow limitations on the duration of implied warranties of merchantability or fitness, so this limitation may not apply to you. This warranty gives you specific legal rights, and you also may have other rights that vary from state to state or province to province.
DISCLAIMER OF REPRESENTATIONS OUTSIDE OF WARRANTY
Cosmo Appliances makes no representations about the quality, durability, or need for service or repair of this major appliance other than the representations contained in this warranty. If you want a longer or more comprehensive warranty than the limited warranty that comes with this major appliance, you should ask Cosmo Appliances or your retailer about buying an extended warranty.
LIMITATION OF REMEDIES; EXCLUSION OF INCIDENTAL AND CONSEQUENTIAL DAMAGES
YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN. COSMO APPLIANCES SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states and provinces do not allow the exclusion or limitation of incidental or consequential damages, so these limitations and exclusions may not apply to you. This warranty gives you specific legal rights, and you also may have other rights that vary from state to state or province to province.
NON-RESIDENTIAL USE NOT COVERED UNDER WARRANTY
Normal residential settings exclude but are not limited to: schools, churches, hotels, restaurants, vacation rentals such as Airbnb, daycare centers, private clubs, fire stations, common areas in multi-family dwellings, nursing homes, food service locations, and institutional food service locations such as hospitals or correctional facilities.

Cosmo Appliances Customer Care
Call: 1-888-784-3108

http://cosmoappliances.com/contactus
WWW.COSMOAPPLIANCES.COM/WARRANTY