COSMO COS-EPGR 36 Inch 6.0 cu. ft. Commercial Style Gas Range with Convection Oven User Manual Product Information: Professional Gas Range – COS-EPGR Product Usage Instructions:

October 30, 2023
Cosmo

COS-EPGR 36 Inch 6.0 cu. ft. Commercial Style Gas Range with Convection

Oven

Product Information: Professional Gas Range – COS-EPGR

The Professional Gas Range – COS-EPGR is a high-quality kitchen
appliance designed to inspire and enhance your cooking experience.
With its professional-grade features and superior performance, this
gas range is built to meet the needs of even the most demanding
chefs.

Important Safety Instructions

Prior to using the product, it is crucial to carefully read and
understand the important safety instructions provided in the user
manual. These instructions cover installation safety, maintenance,
and other safety tips to ensure your safety and reduce the risk of
fire or electrical shock.

User Manual

Thank you for choosing our product. We appreciate your trust in
our brand and are delighted that you have selected our gas range
for your home. If you have any questions or concerns, please
contact the dealer from whom you made the purchase or reach out to
our Customer Support at 1-888-784-3108.

Table of Contents

  • Safety and Warnings
  • Other Safety Tips
  • Gas Supply Requirements
  • Safety Tips for Gas Operation
  • Dimensions and Clearances
  • Top Hood and Cabinet Specifications
  • Electric Power Supply Requirements
  • Electrical Grounding Instructions
  • Connect Range to Gas Supply
  • After Installation
  • First Use
  • Conditioning the Oven
  • Cooktop Safety Guidelines
  • Oven Safety Guidelines
  • Oven Function
  • Defrosting
  • Convection Dehydration
  • Broiler Operation
  • Preheating
  • To Broil
  • Setting Broil
  • Broiling Guidelines
  • Griddle Operation
  • Cleaning Instructions
  • Removing and Replacing the Oven Door

Product Usage Instructions:

First Use

  1. Ensure that the gas range is properly installed and connected
    to the gas supply according to the instructions provided in the
    manual.

  2. Before using the oven or cooktop for the first time, remove any
    protective coatings or packaging materials.

  3. Make sure the gas and electric power supply are turned
    off.

  4. Clean the interior and exterior surfaces of the gas range using
    a mild detergent and a soft cloth.

  5. Once cleaned, dry all surfaces thoroughly.

  6. Refer to the “Conditioning the Oven” section in the manual for
    instructions on how to prepare the oven for initial use.

Oven Function

The oven offers various cooking functions to suit your culinary
needs. Refer to the “Oven Function” section in the manual for
detailed instructions on how to utilize each function
effectively.

Broiler Operation

  1. Ensure that the broiler pan is properly positioned in the oven
    before starting the broiling process.

  2. Select the desired broiling temperature according to your
    recipe.

  3. Place the food on the broiler pan and position it on the
    designated broiler rack.

  4. Insert the broiler rack into the oven, ensuring proper
    alignment.

  5. Refer to the “Broiling Guidelines” section in the manual for
    recommended cooking times and temperature settings.

Cleaning Instructions

Regular cleaning is essential to maintain the performance and
appearance of your gas range. Follow the instructions provided in
the “Cleaning Instructions” section of the manual for detailed
guidance on how to clean different parts of the appliance.

Removing and Replacing the Oven Door

  1. To remove the oven door, open it completely and locate the door
    hinge locks on both sides.

  2. Engage the door hinge locks to unlock the door hinges.

  3. Gently lift the door upwards and away from the oven.

  4. To replace the oven door, align the door hinges with the slots
    on the oven frame.

  5. Slide the door down onto the hinges until it is fully
    seated.

  6. Release the door hinge locks to secure the door in place.

For more detailed instructions and additional usage guidelines,
please refer to the complete user manual provided with your
purchase.

INSPIRING THE WORLD’S KITCHEN
PROFESSIONAL GAS RANGE
COS-EPGR
IMPORTANT SAFETY INSTRUCTIONS Carefully read the following Important information regarding installation safety and maintenance. Keep these instruction for future reference.
USER MANUAL

THANK YOU FOR YOUR PURCHASE.
Thank you for your purchase. We know that you have many brands and products to choose from and we are honored to know that you have decided to take one of our products into your home and hope that you enjoy it.
COSMO appliances are designed according to the strictest safety and performance standard for the North American market. We follow the most advanced manufacturing philosophy. Each appliance leaves the factory after thorough quality inspection and testing. Our distributors and our service partners are ready to answer any questions you may have regarding how to install, use and care for your products. We hope that this manual will help you learn to use the product in the safest and most effective manner.
If you have any questions or concerns, please contact the dealer from whom you purchased it, or contact our Customer Support at: 1-888-784-3108.
Please read the important safety instructions before using our product for your own safety and to reduce the risk of fire or electrical shock, etc.
Please keep this manual for future use. Thank yo!u

Table of Contents
SAFETY AND WARNINGS …………………………………………………..5-9 OTHER SAFETY TIPS ………………………………………………………………………10-11 GAS SUPPLY REQUIREMENTS …………………………………………….12
SAFETY TIPS FOR GAS OPERATION ……………………………………………………….12
DIMENSIONS AND CLEARANCES ……………………………………13-22
TOP HOOD AND CABINET SPECIFICATIONS ……………………………………….23-29
ELECTRIC POWER SUPPLY REQUIREMENTS ………………….30-33
ELECTRICALS GROUNDING INSTRUCTIONS …………………………………………….34
CONNECT RANGE TO GAS SUPPLY …………………………………….35
AFTER INSTALLATION ……………………………………………………………………………..35
FIRST USE …………………………………………………………………………..36
CONDITIONING THE OVEN ………………………………………………………………………36
COOKTOP SAFETY GUIDELINES …………………………………………37
SURFACE BURNER IGNITION ………………………………………………………………….37 SIMMER AND BOIL …………………………………………………………………………………..38 FLAME SIZE ……………………………………………………………………………………………..38 POWER FAILURE ……………………………………………………………………………………..38 COOKTOP ………………………………………………………………………………………………..38 BURNER GRATES ……………………………………………………………………………………38 OVEN BURNER USE ………………………………………………………………………………..39 BROIL BURNER USE ……………………………………………………………………………….39
OVEN SAFETY GUIDELINES …………………………………………….39-40 OVEN FUNCTION …………………………………………………………………41
NATURAL AIRFLOW BAKE ……………………………………………………………………….41 BROIL ……………………………………………………………………………………………………….41 CONVECTION BAKE …………………………………………………………………………………41 CONVECTION ROAST ……………………………………………………………………………….42 CONVECTION DEFROST …………………………………………………………………………..42

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Table of Contents
DEFROSTING ………………………………………………………………………………………….42 CONVECTION DEHYDRATION ………………………………………………………………….42
BROILER OPERATION ……………………………………………………42-43
PREHEATING ………………………………………………………………………………………….43 TO BROIL ………………………………………………………………………………………………..43 SETTING BROIL ………………………………………………………………………………………43 BROILING GUIDELINES ……………………………………………………………………………43
GRIDDLE OPERATION …………………………………………………………44 CLEANING INSTRUCTIONS ………………………………………………….45
DO’S ……………………………………………………………………………………………………….45 DON’TS …………………………………………………………………………………………………..45 CLEANING BURNER CAPS AND BRASS FLAME SPREADERS …………………..45 CLEANING SIDE RACKS ………………………………………………………………………….46 CLEANING OVEN SHELVES …………………………………………………………………….46 CLEANING BAKE AND BROIL BURNERS …………………………………………………..47 CLEANING PORCELAIN SURFACES …………………………………………………………47 CLEANING THE OVEN GLASS WINDOW …………………………………………………..47 CLEANING THE OVER DOOR GASKET ……………………………………………………..47 CLEANING STAINLESS STEEL SURFACES ……………………………………………….47
REMOVING AND REPLACING THE OVEN DOOR …………………..48
REMOVING THE OVEN DOOR ………………………………………………………………….48 REPLACING THE OVEN DOOR …………………………………………………………………49
OVEN KNOB INSTALLATION …………………………………………..50-60 OVEN HANDLE INSTALLATION ……………………………………….61-62 RUBBER PAD INSTALLATION ON BACK PANEL ………………….63 TROUBLESHOOTING GUIDE …………………………………………..64-65
COOKTOP ………………………………………………………………………………………….64-65 OVEN …………………………………………………………………………………………………66-67
WARRANTY & SERVICE ………………………………………………………68 CUSTOMER SUPPORT ………………………………………………………..69

Safety & Warnings
WARNINGS
These are the most critical warnings summarized below.
WARNING
· If the instructions in this manual are not followed exactly, a fire or explosion may result, causing property damage, personal injury or death.
· Do not store or use gasoline or other flammable substances and liquids near this or other appliances.
· Never use this appliance as a space heater to warm a room.
· Installation of this appliance must be done by a qualified service agency or gas supplier.
What to do if you smell gas
· Do not light any appliance
· Do not touch an electrical switch
· Open a window and leave the area immediately
· When out of the area, immediately call the gas supplier from a cell phone, or from a neighbor’s house
· Follow the gas supplier’s instructions
· If you cannot reach the gas supplier, call the fire department

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Safety &
Before You Start
Make sure that the anti-tip device of the range has been properly installed. Find the model and serial numbers on the CSA label in the bottom right hand corner of the backboard. Write these numbers down for future reference and keep it with this manual. Read this guide, taking special note of the “Safety and Warnings” section. Remove all the packaging from the oven(s) and cooktop. Recycle items that you can. If any adhesive residue is left on surfaces, remove this using dish washing liquid on a soft cloth. Do not use any harsh or abrasive cleaners. Make sure you follow the instructions under the “First Use” section before using your range for cooking. To reduce the risk of fire, electrical shock, injury to persons, or damage when using the appliance, follow the important safety instructions listed below:

Your safety and the safety of others are very important.
We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety messages.

This will alert you to potential personal or property safety hazards. Obey all safety rules to avoid any property damage, personal injury or death

WARNING WARNING indicates a potentially hazardous situation, which, if not avoided, could result in serious injury or death
CAUTION indicates a moderate hazardous situation, which, if not avoided, could result in minor or moderate injury

IMP

CAUTION without the safety alert symbol, indicates a potentially hazardous situation, which, if not avoided, could result in property damage
IMPORTANT is used for installation, operation and maintenance information that is not related to safety

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Safety & Warnings
Electrical Shock Hazard
Before removing a faulty oven light bulb, make sure you turn OFF the power to the range at the main fuse or circuit breaker panel. If you don’t know how to do this, contact an electrician. Do not remove the kick panel or the back panel. Due to electrical wires behind it, both panels should only be removed by a qualified technician. This appliance is equipped with a three-prong grounding plug for your protection against shock hazard and should be plugged directly into a properly grounded power outlet. Do not under any circumstances cut or remove the grounding prong from this plug.
Failure to follow this advice may result in death or electrical shock.
Tipping Hazard
All ranges can tip and cause injuries to adults and children. To prevent tipping, install the anti-tip device supplied with your range. Follow all installation instructions.
Even after the safety device is installed, do not step, lean or sit on the oven door or place any heavy objects on it. Doing so may result in personal injury.
Make sure anti-tip device is installed as follows:
1. Slide the range forward. 2. Install the anti-tip device as described in the instruction sheet. 3. Safely tilt the front section of the range and slide the range slowly back against the wall. 4. The rear pins should slide under the bracket.
Do not use the appliance until it has been secured.
Failure to follow this advice may result in serious injury.
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Safety & Warnings
Explosion Hazard
If you smell gas, do not use the appliance. Open a window or door to let the gas escape, then follow the instructions on the page 5 of this manual. Do not use water on grease fires. A violent steam explosion may result. Turn all burners off, then smother fire or flame with a dry chemical or foam-type extinguisher. Do not try to smother with flammable blankets. Do not heat unopened food containers such as cans. Buildup of pressure may cause container to burst and result in injury.
Failure to follow this advice may result in injury or death.
Fire Hazard
Never use your appliance as a space heater; doing so may cause injury, or start a fire. Keep the area around the appliance free from combustible materials (e.g. wall coverings, curtains, drapes), gasoline and other flammable vapors and liquids. Clean the stove and burners regularly. Do not let cooking grease or other flammable materials accumulate on the surfaces or near the appliance. Do not hang any articles (e.g. dish towels) off the oven handle. Some fabrics may ignite or melt from the heat. Never leave the cooktop burners unattended when in use. Boil over causes smoking and greasy spillovers that may ignite. Never spray an aerosol cleaner on or around the appliance while burners are lit. Be sure all the controls are turned off and the appliance is cool. The aerosol gas and chemicals in such cleaners could–in the presence of heat–ignite or cause metal parts to corrode. Do not store flammables near cooktop. Flammable materials should not be stored in an oven or near the cooktop. An accident could cause a serious fire.
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Safety & Warnings
Poisoning Hazard
Never cover any slots, holes or passages in the oven bottom or cover an entire rack or the oven floor with materials such as aluminum foil. Doing so blocks airflow through the oven and may cause carbon monoxide poisoning. Aluminum foil linings may also trap heat, causing a fire hazard. Clean the appliance with caution. If a wet sponge or cloth is used to wipe spills on a hot cooking area, be careful to avoid steam burn. Some cleaners can produce noxious fumes if applied to a hot surface. Follow the directions of the cleaner manufacturer. Never use this appliance as a space heater to heat or warm the room. Doing so may result in carbon monoxide poisoning and overheating of the appliance. Failure to follow this advice may result in poisoning or death.
Hot Surface Hazard
Accessible parts may become hot during use. Do not touch burners, areas near burners, the grill, griddle, grease drip-pans, heating elements or interior surfaces of oven. These may be hot enough to cause burns even though they are dark in color. During and after use, do not touch, or let clothing or other flammable materials contact these parts and surfaces until they have had sufficient time to cool. Other parts and surfaces of the appliance may become hot enough to cause burns; among these areas are the grates, back trim and oven vents at the back of the cooktop, front edge, surfaces adjacent to the cooktop, and the oven door. Use only dry potholders. Moist or damp potholders on hot surfaces may result in burns from steam. Do not let potholder touch hot heating elements. Do not use a towel or other bulky cloth. Let hot grease cool before attempting to handle it.
Failure to follow this advice could result in burns and scalds.
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Safety & Warnings

Other Safety Tips

Read instructions before use: Read all the instructions before using the appliance. Use the appliance only for its intended purpose as described in these instructions.
Install the stove properly: Be sure your stove is properly installed and grounded by a qualified technician.
Do not install or operate stove if damaged: Do not operate the appliance if it is damaged or not working properly. If you received a damaged product, contact your dealer or installer immediately.
Know how to turn off power in emergency: Be sure to have the installer show you where and how to turn off the power supply to the range (i.e. location of the main fuse or circuit breaker panel) and where and how to turn off the gas supply to the range in an emergency.

Protect oven gasket: Do not clean the oven gasket
or use any oven-cleaning products on it. It is essential for a good seal, which ensures that the oven operates efficiently. Care should be taken not to rub, damage or move it.
Protect glass oven doors: Do not use harsh/ abra-
sive cleaners, scourers or sharp metal scrapers to clean the oven door glass since they scratch the surface, which may result in the glass shattering.
Never step on oven door nor place a heavy object
(e.g. A turkey, heavy pans, etc.) on oven door.
Check for gas leaks: When the appliance installed,
check for gas leaks according to the instructions before use.

Do not leave children alone near stove: Children should not be left alone or unattended in the area where the appliance is in use. They should never be allowed to play with the appliance or to sit or stand on any part of the appliance.
Do not store toys or candy over the stove: For safety reasons, do not store items of interest to children in cabinets above a range or at the back of the range-­children climbing on the range to reach items could be seriously injured.
Don’t wear lose clothing that could catch fire: Loose-fitting or hanging garments should never be worn while using the appliance.
Do not repair or replace parts yourself (unless recommended): Do not repair or replace any part of the appliance unless specifically recommended in the manual. All other servicing should be referred to a qualified technician. Technicians must disconnect the appliance from the power supply before any servicing.

Ventilation hood is mandatory: This appliance
should not be operated without a properly sized and operational ventilation hood.
Use proper gas conversion kit: This stove only uses
natural gas. For LP gas, please use conversion kit (not included with the stove). Please have a certified technician install the unit and kit. If planning to resell unit, please indicate whether it is natural gas or has LP kit installed.
Do not reach for items over the stove when it
is lit. Be careful when reaching for items stored in cabinets above the appliance.
Read all instructions before using the product to en-
sure proper and safe operation. Install or locate the product only in accordance with the provided Installation Instructions.
Do not attempt to adjust, repair, service or replace
any part of your appliance unless it is specifically recommended in this guide.

Careful opening oven door: Use care when opening the oven door by allowing warm air or steam to escape before
removing or replacing food.

Do not use the range as a space heater.

Keep oven vent ducts unobstructed.

Do not touch hot oven shelves: Protect your hands from burning by making sure the oven is cool before sliding oven shelves into oven. If a shelf must be removed while the oven is hot, do not let oven mitts or potholder contact the base of the oven or hot heating elements in the oven.

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Safety & Warnings

Always disconnect power to appliance before any type of servicing.
Do not use abrasive or caustic cleaners or detergents on this appliance. They may cause permanent damage to the surface.
When cooking, set the burner controls so that the flame heats only the bottom of the utensil and does not overlap at the sides of the utensil.
When cooking, set the burner controls so that the flame heats only the bottom of the cookware and does not overlap at the sides of the cookware.

Always turn pot handles to the side or back of the range. Do not turn handles towards the area where they are easily burned. Handles should not extend over the adjacent burners.
Use the range only for cooking tasks as outlined in this manual. When using the range, do not touch the grates, burner caps, burner bases, or any other parts in proximity to the flame. These components may be hot enough to cause burns.
Use dry pot holders. Moist or damp pot holders on hot surfaces may result in burns from steam.

Turn off all controls and wait for appliance parts to cool down before touching them. Do not touch the burner grates or surrounding areas until cool.
Do not use water on grease fires.
Always clean the appliance safely and with caution.

Do not use a towel or other bulky cloth.
Do not heat unopened food containers. Buildup of pressure may cause the container to explode and result in injury.
During and after use, do not touch interior surfaces of the oven until cool
Do not let pot holder touch hot surface areas.

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Gas Supply Requirements

Dimension & Clearance

Gas Supply Requirements

Installation of this range must conform with local codes, or in the absence of local codes, with the national Fuel Gas Code ANSIZ223.1 / NFPA 54.
In Canada, installation must conform to the current natural Gas Installation / code, CAN 1-1.1-M81 and with local codes where applicable.
This range has been design-certified according to ANSIZ21.1a, latest edition.

Reading

LP in. w.c.

NG (Natural Gas) in. w.c.

Maximum gas pressure
Appliance Regulator Setting for outlet pressure

13.0. 10.0

10.0 5.0

Safety Tips for Gas Operation
Keep appliance area clear and free from combustible materials, gasoline, and other flammable vapors.
Do not obstruct the flow of air into the range and ventilate air away from the range.
Ventilation: it is a must that the unit be set under a powered, vented exhaust hood of sufficient size and capacity.
Before installing the range, you must locate and secure the included anti-tip device to the wall for your range.

WARNING
The appliance cannot be used for space heating. This information is based on safety considerations. All openings in the wall behind the appliance and in the floor under the appliance must be sealed.
Dimensions and Clearance
The range may be installed flush to the rear wall. You may install a non- combustible material, such as tile, on the rear wall above the range and up the vent hood. It is not necessary to install non-combustible materials behind the range below the countertop height. The minimum distance from the side of the range above the counter top to combustible side walls must be at least 10 inches.

CAUTION
The use of cabinets for storage above the appliance may result in a potential burn hazard. Combustible items may ignite; metallic items may become hot and cause burns. If cabinet storage is to be provided, the risk can be reduced by installing a range hood that projects horizontally a minimum of 5″ (12.7cm) beyond the bottom of the cabinets.

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Dimension & Clearance
BTU Design

Dimension & Clearance
The maximum depth of cabinets installed above cooking tops must be 13 in. (330mm).

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Dimension & Clearance
BTU Design

Dimension & Clearance
The maximum depth of cabinets installed above cooking tops must be 13 in. (330mm).

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Dimension & Clearance
BTU Design

Dimension & Clearance
The maximum depth of cabinets installed above cooking tops must be 13 in. (330mm).

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Dimension & Clearance
BTU Design

Dimension & Clearance
The maximum depth of cabinets installed above cooking tops must be 13 in (330mm).

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Dimension & Clearance
EGPR244 24″ Gas Range Clearance

Dimension & Clearance

Top Hood and Cabinet Specifications

Condition

Minimum clearance allowed

Clearance between the top of the cooking surface and the bottom of an

30″

unprotected wood or metal cabinet

Clearance between the top of the cooking surface and the bottom wood

24″

or metal cabinet that is protected by not less than:

1/4-inch-thick flame-retardant millboard covered with not less than:

o No. 28 MSG sheet steel or o 0.015-inch-thick stainless steel or o 0.024 -inch-thick aluminum or o 0.020-inch-thick copper

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Dimension & Clearance
EGPR304 30″ Gas Range Clearance

Dimension & Clearance

Top Hood and Cabinet Specifications

Condition

Minimum clearance allowed

Clearance between the top of the cooking surface and the bottom of an

30″

unprotected wood or metal cabinet

Clearance between the top of the cooking surface and the bottom wood

24″

or metal cabinet that is protected by not less than:

1/4-inch-thick flame-retardant millboard covered with not less than:

o No. 28 MSG sheet steel or o 0.015-inch-thick stainless steel or o 0.024 -inch-thick aluminum or o 0.020-inch-thick copper

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Dimension & Clearance
EGPR366 36″ Gas Range Clearance

Dimension & Clearance

Top Hood and Cabinet Specifications

Condition

Minimum clearance allowed

Clearance between the top of the cooking surface and the bottom of an

30″

unprotected wood or metal cabinet

Clearance between the top of the cooking surface and the bottom wood

24″

or metal cabinet that is protected by not less than:

1/4-inch-thick flame-retardant millboard covered with not less than:

o No. 28 MSG sheet steel or o 0.015-inch-thick stainless steel or o 0.024 -inch-thick aluminum or o 0.020-inch-thick copper

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Dimension & Clearance
48″ Gas Range Clearance EGPR486G

Dimension & Clearance

Top Hood and Cabinet Specifications

Condition

Minimum clearance allowed

Clearance between the top of the cooking surface and the bottom of an

30″

unprotected wood or metal cabinet

Clearance between the top of the cooking surface and the bottom wood

24″

or metal cabinet that is protected by not less than:

1/4-inch-thick flame-retardant millboard covered with not less than:

o No. 28 MSG sheet steel or o 0.015-inch-thick stainless steel or o 0.024 -inch-thick aluminum or o 0.020-inch-thick copper

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Dimension & Clearance

Dimension & Clearance

Electric Power Supply Requirements

Your range must be electrically grounded in accordance with local codes or, in the absence of local codes, in accordance with the National Electrical Code (ANSI/NFPA 70, latest edition).

In Canada, electrical grounding must be in accordance with the current CSA C22.1 Canadian Electrical Code Part 1 and/or local codes. A copy of this standard may be obtained from: National Fire Protection Association, 1 Battery march Park, Quincy, Massachusetts 02269-9101.

The power supply must be the correct polarity. Reverse polarity will result in continuous sparking of the electrodes, even after flame ignition. If there is any doubt as to whether the power supply has the correct polarity or grounded, have it checked by a qualified electrician.

Use 120V, 60Hz, and properly grounded branch circuit protected by a 15-amp or 20-amp circuit breaker or time delay fuse.

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Dimension & Clearance

Dimension & Clearance

Electric Power Supply Requirements
Your range must be electrically grounded in accordance with local codes or, in the absence of local codes, in accordance with the National Electrical Code (ANSI/NFPA 70, latest edition).
In Canada, electrical grounding must be in accordance with the current CSA C22.1 Canadian Electrical Code Part 1 and/or local codes. A copy of this standard may be obtained from: National Fire Protection Association, 1 Battery march Park, Quincy, Massachusetts 02269-9101.
The power supply must be the correct polarity. Reverse polarity will result in continuous sparking of the electrodes, even after flame ignition. If there is any doubt as to whether the power supply has the correct polarity or grounded, have it checked by a qualified electrician.
Use 120V, 60Hz, and properly grounded branch circuit protected by a 15-amp or 20-amp circuit breaker or time delay fuse.
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Back Layout for EPGR486 48 inch Gas Range
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Connect Range to Gas Supply
Electrical Grounding Instructions
WARNING
This indoor gas cooking appliance is equipped with a three-prong (grounding) plug for your protection against shock hazard and should be plugged directly into a properly grounded three pronged receptacle.
Where a standard two-prong wall receptacle is encountered, it is the responsibility and obligation of the customer to have it replaced with a properly grounded threeprong wall receptacle.
Do not cut or remove the grounding prong from the power cord.
Before connecting plug to the cord, disconnect the electrical supply.
CAUTION
Label all wires prior to disconnection when servicing controls. Wiring errors can cause improper and dangerous operation. Verify proper operation after servicing.
Connect Range to Gas Supply
Most localities will require that the stove shutoff valve and gas connections be installed by a certified technician or plumber. These instructions are for a professional. Gas installation specifications and regulations may vary so please consult your local codes before proceeding.
1. Install a manual gas line shut-off valve in the gas line as follows: a. in an easily accessed location outside the range b. in the gas piping external to the appliance
2. Install male 1/2″ flare union adapter to 1/2″ NPT internal thread elbow at inlet of regulator.
On models equipped with standard twin burners, install the male pipe thread end of the 1/2″ flare union adapter to the 1/2″ NPT internal thread at inlet of pressure regulator.
Use a wrench on the regulator fitting to avoid damage.
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Connect Range to Gas Supply
1. Install male 1/2″ or 3/4″ (3/4″ for 48 inch gas range only) flare union adapter to the NPT internal thread of the manual shut-off valve, taking care to secure the shut-off valve to keep it from turning.
2. The gas supply pressure for checking the regulator setting is 6 in.w.c. (Natural Gas) and 11 inch.w.c. (LP gas). Connect flexible gas line connector to the regulator on the range. Position range to allow connection at the shut- off valve. 3. When all connections have been made, make sure all range controls are in position and turn on main gas supply valve.
4. Leak testing of the appliance shall be conducted according to the manufacturer’s instructions. Use some soap water (50% water and 50% soap) or a leak detector at all joints and connections to check for leaks in the system. Do not use a flame to check for gas leaks.
5. The appliance must be isolated from the building’s gas supply piping system by closing its individual manual shut-off valve during any pressure testing of the gas supply piping system at test pressure equal to or less than 1/2 psig (3.5kPa).
After installation:
1. Check ignition of cooktop burners.
2. Check ignition of oven burner.
3. Visually check tubular burner (oven burner) re-ignition to be sure both rows of burner ports are relighting each time.
4. Check for gas leaks at all gas connections (using a gas detector, never a flame).
5. Check oven bake and convection bake function.
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Cooktop Safety Guidelines
First Use
Conditioning the oven
Conditioning will burn off any manufacturing residues and ensure that you get the best results right from the start. Follow these steps to condition your new stove’s oven: 1. Insert all the shelves.
a. Both the side panels and shelves include a safety stop to keep them from sliding out of the oven when pulled forward b. The front stop prevents the shelves from hitting the back of the oven 2. Turn on the ventilation hood above your range on high. 3. Heat the empty oven at the highest temperature for: a. 30 minutes using BAKE b. 30 minutes using BROIL (some ovens only). 4. There will be a distinctive smell while you are conditioning the oven. This is normal, but make sure the kitchen is well ventilated during the conditioning. 5. Once cooled, wipe out the oven with a damp cloth and mild detergent, and dry thoroughly.
Cooktop Safety Guidelines
There are dual burners that have the same low turn-down setting (SIM) for gentle simmering (620 BTU/hr.). Use the SIM setting for melting chocolate and butter, cooking rice and delicate sauces, simmering soups and stews, and keeping cooked food hot. Never leave the cooktop unattended when in use. Boil over causes smoking and greasy spills that may ignite. Never allow flames to extend beyond cookware or curl up on sides. This could discolor and damage the utensil and you may get burned touching the hot handle.
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Cooktop Safety Guidelines
Keep handles out of the way. Turn handles so that they don’t extend over the edge of the range or on a burner that is on.
Take care when deep-frying. Oil or fat can overheat very quickly, particularly on a high setting.
Make sure that all burner parts are properly in place. Incorrectly or incompletely assembled burners may produce dangerous flames.
Keep the burners clean, especially after a spill or boil over, make sure you clean the affected burners before using them again. Food residue may clog the igniter and the notches of the flame spreader, stopping the burner from functioning correctly. For instructions, see pages 41-43, “Cleaning Instructions”.
Check the burner flames. They should be blue with no yellow tipping, and burn without fluttering all around the burner cap. If not, see pages 58-59, “Troubleshooting Guide” for Cooktop.

Surface Burner Ignition

Gas Range Top Burner

To light the top burners, push and turn the appropriate control knob counter clockwise to the “HI” position. You will hear a clicking noise ­ the sound of the electric spark igniting the burner. Once burner ignition has been achieved, then turn the burner control knob to adjust the desired heat setting.
37

Cooktop Safety Guidelines
NOTE: When one burner is turned to the “HI” position, the burner igniters will spark. Do not attempt to disassemble or clean around any burner while another burner is on. Do not touch any burner cap, burner base, or igniter while the igniters are sparking. Simmer and Boil A smaller flame will give the best simmer results. Small flames offer precise cooking performance for delicate foods, keeping food warm, melting chocolate or butter, and for cooking that needs to cook over low heat for a long time. The highest flame settings provides the maximum heat that is available on your range. This setting should be used for heavy cooking loads such as water boiling or pasta cooking. Flame Size When you select the flame size, watch the flame when you turn the knob. Any flame larger than the bottom of the cookware is wasted.The flame should be steady and blue in color. Foreign material in the gas line may cause an orange flame during initial operation. Ignition Failure If the gas does not ignite within four seconds, turn off the valve and allow at least five minutes for any gas to dissipate. Repeat the lighting procedure. If the power fails, the cooktop cannot be operated safely. Do not attempt to operate during a power failure. Cooktop To prevent the cooktop from discoloring or staining, clean cooktop after each use, and wipe up acidic or sugary spills as soon as the cooktop has cooled. Burner Grates The grates must be properly positioned before cooking. Improper installation of the grates may result in scratching of the cooktop and / or poor combustion.
38

Oven Burner Use / Oven Safety Guidelines
Oven burner use
Oven Knob
To light the oven burner, push and turn the appropriate control knob counter clockwise to the (150 degrees Fahrenheit – 500 degrees Fahrenheit) position. You will hear a clicking noise ­ the sound of the electric spark igniting the burner. Once burner ignition has been achieved, then turn the burner control knob to adjust the desired heat setting.
Broil burner use
To light the broiler burner, push and turn the appropriate control knob clockwise to the broil position. You will hear a clicking noise ­ the sound of the electric spark igniting the burner. Keep pressing about 4 seconds until the burner ignition has been achieved.
IMPORTANT
Oven Safety Guidelines
Do not block the ducts on the rear of the range when cooking in the oven. It is important that the flow of warm air from the oven and fresh air into the oven burner never be interrupted. Avoid touching the vent opening or nearby surfaces during oven or broiler operation because they are hot. Use all the oven modes with the oven door closed. Never use aluminum foil to cover the oven shelves or to line the floor of the oven. The trapped heat can irreversibly damage the enamel and may even cause fire.
39

Oven Safety Guidelines
Do not place water, ice, or any dish or tray directly on the oven floor, as this will irreversibly damage the enamel. Do not cover the slotted grid of the broil/roast pan with aluminum foil. This will catch the grease and could cause fire. Do not use plastic wrap or wax paper in the oven. For food safety reasons, do not leave food in the oven for longer than two hours before and after cooking or defrosting. This is to avoid contamination by organisms which may cause food poisoning. Take care during warmer weather.
WARNING
According to the United States Department of Agriculture (USDA): DO NOT hold foods at temperatures between 40ºF to 140ºF more than 2 hours. Always cook foods to the internal temperatures as recommended by the USDA.
WARNING
Never cover any slots, holes or passages in the oven bottom or cover an entire rack with materials such as aluminum foil. Doing so blocks air flow through the oven and may cause carbon monoxide poisoning. Aluminum foil lining may also trap heat, causing a fire hazard.
IMPORTANT
When using the oven for the first time, it must be operated for 15-30 minutes at a temperature of approximately 500 ° F without cooking anything inside to remove moisture and odors from internal insulation.
40

Oven Functions
Oven Function
Natural Airflow Bake
Occurs when heat is transferred into the oven from the bake burners in the bottom of the oven cavity. Heat is then circulated by natural airflow. This is the traditional bake setting.
Broil
The broil burner is located at the top of the oven. This burner heats the metal screen until it glows. The glowing screen produces the heat, searing the outside of broiled foods and sealing in juices.
Convection Bake
The oven convection fan circulates and distributes the heat in the oven for faster and even cooking. Convection cooking allows you to bake more items on multiple racks.
To bake using the convection fan:
1. Position the oven bottom cover and the oven shelves before using oven.
2. Remove any unused shelves and baking utensils from the oven.
3. Preheat the oven to the temperature stated in the recipe. Depending on the temperature andthe size of the oven, preheating will take around 15-20 minutes.
4. Arrange pans and food items evenly on the shelves. Make sure pans do not touch each other or the sides of the oven. When baking a single item, always center the item on the oven shelf. If baking on multiple shelves, make sure you stagger items on the shelves so that one is never directly above another.
5. When baking using convection, either reduce the temperature stated in the recipe and leave the baking time unchanged, or reduce the baking time by several minutes and leave the temperature unchanged. For foods with a baking time of over an hour, reducing both the temperature and time slightly may give the best results.
6. Dark metal baking pans or those with a dull finish absorb heat faster than shiny pans, and are excellent for pies and breads, or anything that needs browning or a crisper crust.
7. Shiny finished cookware may work best for foods that require lighter, delicate browning (e.g. cakes and cookies), as it reflects some heat and gives a less intense baking surface. 8. Avoid opening the oven door frequently during baking.
41

Oven Functions / Broiler Operation
Convection Roast
For best results use the broiler pan. The pan is used to catch grease spills and has a cover to prevent grease splatter.
The convection fan circulates heated air around the food being roasted, sealing juices quickly for a moist and tender product while, at the same time, creating a rich golden-brown exterior.
Use the broil/roast pan and slotted grid supplied with the range when roasting in order to elevate the meat on a metal roasting rack. This allows hot air to circulate around the meat, browning it more evenly like a rotisserie. A suitable roasting rack can be purchased through Customer Care at: +1-888-784-3108.
When roasting larger items like a whole turkey, use only the pan and grid for greater stability.
Convection Defrost
With temperature control off, a motorized fan in the rear of the oven circulates air. The fan accelerates natural defrosting of the food without heat. To avoid illness and food waste, do not allow defrost food to remain in the oven for more than two hours without being cooked.
Defrosting
To thaw uncooked frozen food, set the oven temperature to 100°F – 150°F. Once thawed, cook the food immediately and do not refreeze.
To prevent liquid from thawing food dripping on the oven floor, be sure any uncooked food is tightly wrapped in foil and/or placed in a container.
Convection Dehydration
With the temperature control on 175°F, warm air is radiated from the bake burners on the bottom of the oven cavity, and is circulated by a motorized fan in the rear of the oven.
Over a period of time, the water is removed from the food by evaporation. Removal of water increases growth of microorganisms and detains the activity of enzymes.
Broiler Operation
Note: Door must be closed during broiler operation.
Broiling is a method of cooking tender cuts of meat directly under the broiler in the oven. Broiling in the oven is accomplished with the oven door closed. It is normal and necessary for some smoke to be present to give the food a broiled flavor.
If you open the oven door to check the food, have it open for as short a time as possible. This is to prevent the control panel from overheating and prevents melted knobs.
Use both the broil/roast pan and slotted grid supplied. The grid helps to reduce smoking and splatter by letting grease drip into the bottom of the pan, away from intense heat. To prevent food sticking, spray the grid with a light coating of non-stick cooking spray.
42

Broiler Operation
Preheating
Preheating is suggested when searing rare steaks (Remove the broiler pan before preheating with the broiler. Foods will stick to hard metal). To preheat, turn the “Oven” selector knob to the “Broil” position. Wait for the burner to become hot, approximately 2 minutes. Preheating is not necessary when broiling meat well-done.
To Broil
Broil one side until the food is browned; turn and cook on the second side. Season and serve. Always pull the rack out to the “stop” position before turning or removing food.
Setting Broil
The “Oven” selector knob controls the Broil feature. When broiling, heat radiates downward from the oven broiler for even coverage. The Broil feature temperature is 500°F (260°C). The broil pan and insert used together allows dripping grease to drain and be kept away from the high heat of the oven broiler. DO NOT use the broil pan without the insert. DO NOT cover the broil pan insert with foil. The exposed grease could catch fire.
To set the oven to Broil: 1. Place the broiler pan insert on the broiler pan. Then place the food on the broiler pan insert. 2. Arrange the interior oven rack and place the broiler pan on the rack. Be sure to center the broiler pan and position directly under the broil burner. If preheating the broil burner first, position the broiler pan after the broil burner is preheated. 3. Turn selector knob to Broil. The oven indicator light will remain on until the selector knob is turned to the off position or the temperature control cycles off.
Broiling guidelines
Choose a suitable shelf position. To ensure that meat is cooked through rather than just browned on the outside, broil thick pieces of meat and poultry on shelf positions 2 or 3. Use shelf position 4 for thinner items that need less cooking time like steaks, chops, or hamburger patties. When finishing off meals by browning the top under the broiler, use metal or glass-ceramic bakeware. Do not use heatproof glass or earthenware, as these cannot withstand the intense heat of the broiler. Center the item in the oven, so that it is directly under the broiler.
43

Griddle Operation
Before Using the Griddle
1. Clean the griddle thoroughly with warm, soapy water to remove dust or any protective coating. 2. Rinse with clean water and wipe dry with soft, clean, lint-free cloth. 3. Use the included stainless-steel cover for the griddle when not in use. The cover must be removed before turning the griddle on. 4. Make sure the grease tray is under the front edge of the griddle. Position the tray under the griddle overhang to catch grease or food residue.
Using the Griddle
1. Push and turn the control knob counter-clockwise to the preferred cooking temperature. 2. Preheat the griddle for 10-12 minutes. 3. When the griddle is preheated to the desired temperature, the indicator light will turn on. 4. Butter or cooking oil may be added.
CAUTION
The surface of the griddle is hot after use. Please allow sufficient time for the griddle to cool prior to cleaning. When using the appliance for the first time, the oven and broiler burners should be turned on to burn off the manufacturing oils. Turn the oven on to 450°F (230°C) for 20 to 30 minutes; after that, turn the oven control knob to “Broil” for the same length of time. It is recommended to turn on the ventilator above the range at this time. Must disconnect the electrical supply before servicing or cleaning the appliance. Failure to follow this advice may result in injury or death.
44

Cleaning Instructions
Cleaning Instructions Do’s
Read these cleaning instructions and the “Safety and Warnings” section, Pages 511, before you start cleaning your range.
Before cleaning or removing any part, make sure that everything on the range has been turned off.
Unless suggested otherwise in the following chart, allow any part to cool to a safe temperature before cleaning. If you do need to handle a warm or hot part (e.g. grill or griddle), take extreme care. Wear long protective mitts to avoid burns from steam or hot surfaces.
Try using any cleaner on a small area first, to ensure it does not stain.
See the pages following this checklist for instructions on removing and replacing various parts of the range for cleaning or maintenance.
Don’ts
Do not use aerosol cleaners until the range has completely cooled. The propellant substance in these cleaners could catch fire in the presence of heat.
Do not let grime or grease accumulate anywhere in or on the range. This will make future cleaning more difficult and may present a fire hazard.
Do not use any abrasive or harsh cleaners, cloths, scouring pads or steel wool. These will scratch your range and damage its appearance.
Do not use a steam cleaner to clean any part of the range.
Do not lift the black grill and griddle frames off the cooktop.
Cleaning burner caps and brass flame spreaders
1. Check that the burner is turned OFF and allow it to cool. Lift off the burner cap and brass flame spreader. Wash them in hot soapy water, rinse, and dry. 2. Use a stiff nylon brush or straight-ended paper clip to clear the notches of a flame spreader. Replace the flame spreader and burner cap correctly.
29
45

Cleaning Instructions
Cleaning the cooktop
1. Before cleaning the cooktop, ensure that all burners are turned off and that all components are cool enough to safely touch 2. To avoid electrical shock or burns, turn off controls and ensure the cooktop is cool before cleaning. 3. Do not use harsh or abrasive cleaning detergents, waxes, polishes, or commercial cooktop cleaners to clean the cooktop. 4. Use only a sponge, soft cloth, fibrous or plastic brush, and nylon pad for cleaning. 5. Always dry components completely before using the cooktop.
Cleaning the Control Panel, Door Handle, Control Housing
1. Clean the control panel, door handle and control housing with a solution of mild detergent and warm water. 2. Do not use abrasive cleaners or scrubbers; they may permanently damage the finish. 3. Dry the components with a soft, lint-free cloth.
Cleaning side racks
1. Pre-soak any stubborn, burnt-on grime, then clean with a solution of mild detergent and hot water and wipe dry with a microfiber cloth. 2. Alternatively, clean these in the dishwasher.
Cleaning oven shelves
1. To remove stubborn or `baked-on’ grime, scrub with a dampened, soap- filled, non-metal, non-abrasive pad, then wipe dry. 2. Apply a chrome cleaner with a damp sponge or cloth following manufacturer’s instructions. 3. Wipe and dry.
Cleaning broil/roast pan and slotted grid
1. Pre-soak any stubborn grime in a solution of mild detergent and hot water. 2. Wash by hand or in a dishwasher.
46

Cleaning Instructions
Cleaning bake and broil burners
Do not clean these parts. They self-clean during normal use.
Cleaning porcelain surfaces
Clean oven interior and inner door liners with a solution of mild detergents and hot water. Rinse and dry with a soft, lint-free cloth. Do not use abrasives or commercial oven cleaners.
Cleaning the oven glass window
Clean all glass surfaces with a solution of mild detergent and hot water. Use a mild glass cleaner to remove fingerprint or smears. Dry completely with a soft, lint-free cloth.
Cleaning the oven door gasket
Avoid cleaning this part. If you need to remove large food particles off it, proceed as follows: 1. Dampen a sponge with clean hot water. 2. Gently wipe off the grime, but do not rub. 3. Press a dry towel gently on the gasket to dry. Do not use any cleaning detergents on the gasket. The gasket is essential for a good seal. CAUTION: Do not scratch, displace, or damage it.
Cleaning stainless steel surfaces
1. Use a clean, hot, damp cloth with a mild detergent to remove soap. Dry with a dry, clean cloth. 2. Do not use any cleaning product with chlorine bleach. 3. Do not use a steel wool pad; it will scratch the surface.
47

Removing the Oven Door

Removing and replacing the oven door
Do not lift the oven door by its handle. Doing so may damage the door. Make sure the oven and the door are cool before you begin to remove the door.
IMPORTANT
Before removing the door, make sure there is an area in the kitchen large enough to rest the door on; the area should be a clean, protected surface. The oven door is heavy; proceed with caution.

Removing the oven door
1.) Open the door; use caution.

3.) Holding the door firmly on both sides, gently close it about halfway.

Removing the Oven Door
Replacing the oven door
1.) Hold the door firmly in an approximately open position. 2.) Insert the hinge tongues into the slots, making sure that the notches on both sides drop into place, as shown.
3.) Open the door fully, as shown.

2.) Open the levers fully on both sides.

4.) Disengage the hinges and remove the door, then place on a protected surface.

4.) Fully close the levers on the left and right hinges, as shown, then close the door.

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49

Oven Knob Installation

1. Check the design

24 inch range EGPR244

Big Oven Thermostat Knob

Griddle/Small Oven Thermostat Knob

2. Check the quantity of

· Big Oven Thermostat Knob: 1 pc

Surface Valve Knob

· Surface Valve Knobs: 4 pcs

*For any damaged or missing parts, pls contact:
Cosmo Customer Support +1-888-784-3108.
3. Find the right knob for each shaft on the range. Push the knob in to fully attach the shaft and make sure there’s no friction between knobs and bezels.

Incorrect Knob Installation will cause the damage of the oven thermostat / burner valve

Oven Knob Installation
EPGR244 EPGR244 (From Left to Right): : Big Oven Thermostat Knob : Surface Valve Knob
Your range may have a handle that needs to be installed. Please use the following procedures for oven door handle installation.

(Incorrect knob caused broken thermostat shaft)

50

51

Oven Knob Installation

1. Check the design

30 inch range EGPR304

Big Oven Thermostat Knob

Griddle/Small Oven Thermostat Knob

Oven Knob Installation
2. Check the quantity of · Big Oven Thermostat Knob: 1 pc · Surface Valve Knobs: 5 pcs *For any damaged or missing parts, pls contact: Cosmo Customer Support +1-888-784-3108. 3. Find the right knob for each shaft on the range. Push the knob in to fully attach the shaft and make sure there’s no friction between knobs and bezels.
Incorrect Knob Installation will cause the damage of the oven thermostat / burner valve

Surface Valve Knob

(Incorrect knob caused broken thermostat shaft)

52

53

Oven Knob Installation

Oven Knob Installation

1. Check the design

36 inch range

EGPR366

EPGR304

EPGR304 (From Left to Right): : Big Oven Thermostat Knob : Surface Valve Knob
Your range may have a handle that needs to be installed. Please use the following procedures for oven door handle installation.

Big Oven Thermostat Knob

Griddle/Small Oven Thermostat Knob

Surface Valve Knob

54

55

Oven Knob Installation
2. Check the quantity of knobs · Big Oven Thermostat Knob: 1 pc · Surface Valve Knobs: 6 pcs *For any damaged or missing parts, please contact: Cosmo Customer Support +1-888-784-3108. 3. Find the right knob for each shaft on the range. Push the knob in to fully attach the shaft and make sure there’s no friction between knobs and bezels. Incorrect Knob Installation will cause the damage of the
oven thermostat / burner valve

(Incorrect knob caused broken thermostat shaft)
34
56

Oven Knob Installation
EPGR366 EPGR366 (From Left to Right): : Big Oven Thermostat Knob : Surface Valve Knob
Your range may have a handle that needs to be installed. Please use the following procedures for oven door handle installation.
57

Oven Knob Installation

1. Check the design

48 inch range EGPR486G

Big Oven Thermostat Knob

Griddle/Small Oven Thermostat Knob

Oven Knob Installation
2. Check the quantity of knobs · Big Oven Thermostat Knob: 1 pc · Griddle/Small Oven Thermostat Knobs: 2 pcs · Surface Valve Knobs: 6 pcs *For any damaged or missing parts, please contact: Cosmo Customer Support +1-888-784-3108. 3. Find the right knob for each shaft on the range. Push the knob in to fully attach the shaft and make sure there’s no friction between knobs and bezels.
Incorrect Knob Installation will cause the damage of the oven thermostat / burner valve

Surface Valve Knob
58

(Incorrect knob caused broken thermostat shaft)
59

Oven Knob Installation

Oven Handle Installation
1.) Check your installation kit for door handles.

EPGR486G EPGR486G (From Left to Right): : Surface Valve Knob : Griddle/Small Oven Thermostat Knob : Surface Valve Knob : Big Oven Thermostat Knob : Surface Valve Knob
Your range may have a handle that needs to be installed. Please use the following procedures for oven door handle installation.
60

· Handle (For 18″, 30″ or 36″ Oven): 1 pcs · Screwdriver: 1 pc
1.) Open the Oven Door to access the door handle screws which are pre- installed.
2.) Remove the pre-installed screws from the oven door using the screwdriver.
61

Oven Handle Installation
3.) Take the oven door handle and align it with the screw holes on the front of the oven door.
4.) On the back of the oven door, using the screwdriver, attach the door handle by reinstalling the screws.

Rubber Pad Installation on Back Panel
In order to meet the clearance requirement for the back of your range, please install the two (2) rubber pads included in your installation kit, using the following instructions:
1.) Check your installation kit for the rubber pads.
· Screws: 2 pcs · Rubber pad: 2 pcs

5.) Check the oven door handle is level and stable.

2.) Install the two (2) rubber pads as shown above.

62

63

Troubleshooting Guide – Cooktop
If you are unable to solve an issue even after referring to the Troubleshooting section of this manual, or if the issue cannot be fixed, please contact Cosmo Customer Support at: 1-888-784-3108.

Problem

Probable causes

Solution

Some burners will not light.
Flames do not burn all around the burner cap.

Burner parts or igniters may be wet, dirty or misaligned.

Check that the burner parts are clean, dry, and correctly assembled. Check that the igniters are clean and dry. See “Cleaning instructions”, Pages 4143.

Burner flames very large and yellow.
Sparking but no flame ignition.

· Burner bezel ports are clogged.
· Burner ports or burner caps are not positioned properly.
· Cooktop is being operated with the wrong type of gas.
· Regulator is not installed, is faulty, or is set for the wrong type of gas.
Gas shut-off valve is in the `OFF’ position.

· Clean burner bezel ring ports with straightened paper clip, needle, or wire.
· Remove and carefully re-install burner bezel and caps.
· Ensure that the type of cooktop matches the natural gas supply.
· Check installation, replace regulator, or set regulator for proper gas.
Turn shut-off valve to the `ON’ position.

Igniters spark continuously after flame ignition.

· Power supply polarity is reversed.
· Igniters are wet or dirty.

Burner flame goes out at low setting.

· Low gas supply pressure.
· Air intake holes around knobs are obstructed.

· Have polarity corrected. · Dry or clean igniters.
· Contact gas company. · Remove obstruction.

Troubleshooting Guide – Cooktop

The flames have A draft or a spill has suddenly gone out. extinguished the flame.

No action required. The burner will detect this and automatically relight. However, if there has been a large spill, we recommend turning the burners off and cleaning the burners and sump area. See”Cleaning instructions”, Pages 41-43.

There is a power failure; can I still use the cooktop burners?

Power outage in your area.

The cooktop burners can still be used. To light them:
1.) Holding a lit match to the flame spreader, push in the control knob and turn counter-clockwise to LITE.
2.) When the flame is burning all the way around the burner, you may adjust the heat.
IMPORTANT! If the flame is blown out during a power failure, turn the knob immediately to OFF, as the burner will not automatically relight and gas may escape.

34

64

65

Troubleshooting Guide – Oven

Problem
The oven doesn’t work (No heating).

Probable causes

Solution

· No power supply (Oven light and halos are non-operational as well).
· No gas supply (Gas ovens).

· Check that the circuit breaker hasn’t tripped and there is no power outage in your area. If there is a power outage, you cannot use the oven until power has been restored.
· The supply to the house may not be working or there may be an outage. Contact your local gas supplier.

One of the oven lights The light bulb is loose, or has

does not come on,

blown.

but the oven works.

· Ensure the bulb is secure in its socket.
· Replace the bulb.

Troubleshooting Guide – Oven

Oven will not heat. Oven settings are not corrected.

Follow instructions in manual section “Oven Burner Use”, Page 35.

Foods over-cooked Incorrect cooking time or or under-cooked. temperature.

Cracking’ orPopping’ sound.

This is the sound of metal heating and cooling.

Adjust time, temperature, or rack position.
This is normal.

There is a power

Power outage in your home or The oven cannot be used until

failure; can I still use neighborhood.

power is restored.

the oven?

Condensation around Food has high moisture content

oven (e.g. on control or local climate (temperature,

panel or top of oven humidity) is contributing to con-

door.)

densation.

Condensation is normal. You can wipe the drops off the control panel. If there is frequent or excessive condensation, make sure that cabinetry around the range is moisture-proofed.

Steam coming from Moisture from food evaporating oven vents at the back during cooking. of the range.

This is normal, especially if you are cooking large quantities of food in the oven using a CONVECTION mode.

The convection fan Technical issue. does not come on in a CONVECTION mode.

Contact Cosmo Customer Support.

66

67

WARRANTY AND SERVICE
For full w arranty details on this product please visit: http:/ / www.cosmoappliances.com/ warranty
TO RECEIVE WARRANTY SERVICE, YOUR PRODUCT M UST BE REGISTERED. TO REGISTER, VISIT:
W W W .COSM OAPPLIANCES.COM / W ARRANTY SCAN TO REGISTER
68

IMPORTANT
Do Not Return This Product To The Store If you have a problem with this product, please contact
Cosmo Customer Support at +1(888)784-3108
DATED PROOF OF PURCHASE, MODEL #, AND SERIAL # REQUIRED FOR WARRANTY SERVICE
IMPORTANT
Ne pas Réexpédier ce Produit au Magasin Pour tout problème concernant ce produit, veuillez contacter le service des consommateurs Cosmo Customer Support au
+1(888) 784-3108 UNE PREUVE D’ACHAT DATEE EST REQUISE POUR BENEFICIER DE
LA GARANTIE.
IMPORTANTE
No regrese este producto a la tienda Si tiene algún problema con este producto, por favor contacte el
AYUDA AL CLIENTE COSMO al +1(888)784-3108
(Válido solo en E.U.A). NECESITA UNA PRUEBA DE DE COMPRA FECHADA, NÚMERO DE
MODELO Y DE SERIE PARA EL SERVICIO DE LA GARANTÍA
Correct Disposal of this product:
This marking indicates that this appliance should not be disposed with other household wastes. To prevent possible harm to the environment or human health from uncontrolled waste disposal, recycle it responsibly to promote the sustainable reuse of material resources.
69

Cosmo is constantly making efforts to improve the quality and performance of our products, so we may make changes to our appliances without updating this manual.
Electronic version of this manual is available at: www.cosmoappliances.com

References

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