j5create JVCU100 USB HD Webcam with 360 Degree Rotation Installation Guide
- June 5, 2024
- j5Create
Table of Contents
j5create JVCU100 USB HD Webcam with 360 Degree Rotation
Webcam Companion App
Place your Model: JVCU100
Set the JVCU100 on a flat table or open the JVCU100 clip base and mount it on the monitor. Adjust the clip base so that it is stable on the monitor. Adjust the JVCU100 to your optimal viewing angle.
Connect your Model: JVCU100
Connect the JVCU100 USB™ cable to your PC, Mac® or Chromebook™. Once the red indicator light is illuminated, your JVCU100 is ready to use for video calling.
Start a video call with your Model: JVCU100
Ensure your PC, Mac® or Chromebook™ has Internet service, and both you and the person you call need to use a video calling application. Select the correct video device and microphone in the settings menu in the video calling application.
- The JVCU100 provides full HD 1080P video calling, with a minimum of at least 2 megabits upload speed.
- 1080p calling may be affected by available network bandwidth, CPU speed, type of video calling application, etc.
- Wide Compatibility: Zoom™, Facebook™ Messenger, Skype™, Microsoft Teams™, etc.
- For Windows® 10:
- Go to Start > Settings > Privacy > Camera/Microphone
- Choose your preferred settings to allow apps to access your camera/microphone.
- Turn on your camera/microphone for apps.
Privacy settings for macOS®
- On your Mac®, choose the Apple® menu > System Preferences, click Security & Privacy, then click Privacy.
- Select Camera/Microphone.
- Select the checkbox next to an app to allow it to access the camera/microphone. Deselect the checkbox to turn off access for that app. If you turn off access for an app, you’ll be asked to turn it on again the next time that app tries to use your camera/microphone.
STOP!
If you have any problems with this product please contact our technical support team for assistance.
TECHNICAL SUPPORT
- Customer Service: 888-988-0488
- Technical Support: 888-689-4088
- Email: service@j5create.com
- Service Hours: Mon. – Fri. 10:00 – 18:00 E.S.T
LIMITED WARRANTY
j5create offers a limited 1-year warranty. User’s wear & tear damage is not included. The user shall call or email j5create customer service with the defect information of the product and obtain a return authorization number. Users are responsible for the one-way return freight cost and we will take care of the one-way freight back. In order to obtain a return authorization number, users should have the following information handy when calling or emailing the service team:
- a copy of the original purchase invoice to verify your warranty
- a product serial number
- a description of the problem
- customer’s name, address, and telephone number
j5create does not warrant that the operation of the product will be uninterrupted or error-free. j5create is not responsible for damage arising from failure to follow instructions relating to the product’s use. This warranty does not apply to (a) consumable parts unless damage has occurred due to a defect in materials or workmanship; (b) cosmetic damage, including but not limited to scratches, dents, and broken plastic on ports; (c) damage caused by use with non-j5create products; (d) damage caused by natural disasters; (e) damage caused by human misuse (lost, accident, abuse, misuse or other external causes); (f) damage caused by operating the product outside the permitted or intended uses described by j5create; (g) damage caused by service (including upgrades and expansions) performed by anyone who is not a representative of j5create or a j5create Authorized Service Provider; (h) a product or part that has been modified to alter functionality or capability without the written permission of j5create; or (i) if any j5create serial number on the product has been removed or defaced. If such a situation occurs, j5create will calculate the cost of materials and repair for your reference. This warranty is given by j5create in lieu of any other warranties expressed or implied.
LIMITATION OF WARRANTY
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE (OR BY COUNTRY OR PROVINCE). OTHER THAN AS PERMITTED BY LAW, J5CREATE DOES NOT EXCLUDE, LIMIT OR SUSPEND OTHER RIGHTS YOU MAY HAVE, INCLUDING THOSE THAT MAY ARISE FROM THE NONCONFORMITY OF A SALES CONTRACT. FOR A FULL UNDERSTANDING OF YOUR RIGHTS YOU SHOULD CONSULT THE LAWS OF YOUR COUNTRY, PROVINCE, OR STATE. TO THE EXTENT NOT PROHIBITED BY LAW IN YOUR STATE, PROVINCE, JURISDICTION, OR COUNTRY, THIS WARRANTY AND THE REMEDIES SET FORTH ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, REMEDIES, AND CONDITIONS, WHETHER ORAL, WRITTEN, STATUTORY, EXPRESS, OR IMPLIED. J5CREATE’S RESPONSIBILITY FOR MALFUNCTIONS AND DEFECTS IN HARDWARE AND/OR SOFTWARE IS LIMITED TO REPAIR OR REPLACEMENT AS SET FORTH IN THIS WARRANTY. J5CREATE’S LIABILITY DOES NOT EXTEND BEYOND THE REMEDIES PROVIDED FOR IN THIS LIMITED WARRANTY, AND J5CREATE DOES NOT ACCEPT LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, FOR THIRD-PARTY CLAIMS AGAINST YOU FOR DAMAGES, FOR PRODUCTS NOT BEING AVAILABLE FOR USE, OR FOR LOST OR DAMAGED DATA OR SOFTWARE. J5CREATE DOES NOT WARRANT THAT THE OPERATION OF ANY J5CREATE PRODUCT WILL BE UNINTERRUPTED OR ERROR-FREE. J5CREATE’S LIABILITY IN ANY SITUATION WILL BE NO MORE THAN THE AMOUNT YOU PAID FOR THE SPECIFIC PRODUCT THAT IS THE SUBJECT OF A CLAIM. THIS IS THE MAXIMUM AMOUNT FOR WHICH WE ARE RESPONSIBLE. EXCEPT FOR THE EXPRESS WARRANTIES CONTAINED IN THIS WARRANTY AND TO THE EXTENT NOT PROHIBITED BY LAW, J5CREATE DISCLAIMS ALL OTHER WARRANTIES AND CONDITIONS, EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY, MERCHANTABLE QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE AND WARRANTIES AND CONDITIONS AGAINST HIDDEN OR LATENT DEFECTS. SOME STATES, PROVINCES, JURISDICTIONS, OR COUNTRIES DO NOT ALLOW DISCLAIMERS OF IMPLIED WARRANTIES AND CONDITIONS, SO THIS DISCLAIMER MAY NOT APPLY TO YOU.
TO THE EXTENT SUCH WARRANTIES AND CONDITIONS CANNOT BE DISCLAIMED UNDER THE LAWS OF THE UNITED STATES, CANADA (AND ITS PROVINCES), OR OTHERWISE, J5CREATE LIMITS THE DURATION AND REMEDIES OF SUCH WARRANTIES AND CONDITIONS TO THE DURATION OF THIS EXPRESS LIMITED WARRANTY AND, AT J5CREATE’S OPTION, REPAIR OR REPLACEMENT SERVICES. SOME STATES, PROVINCES, JURISDICTIONS, OR COUNTRIES MAY NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY OR CONDITION MAY LAST, SO THE LIMITATION DESCRIBED ABOVE MAY NOT APPLY TO YOU. NO WARRANTIES OR CONDITIONS, WHETHER EXPRESS OR IMPLIED, WILL APPLY AFTER THE LIMITED WARRANTY PERIOD HAS EXPIRED. SOME STATES, PROVINCES, JURISDICTIONS, OR COUNTRIES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY OR CONDITION LASTS, SO THIS LIMITATION MAY NOT APPLY TO YOU. WARRANTY SUPPORT ONLY APPLIES WHEN THE COVERED PRODUCT IS LOCATED WITHIN THE COUNTRY IN WHICH J5CREATE ORIGINALLY SOLD THE SYSTEM, AS REFLECTED IN J5CREATE’S RECORDS. IF YOU NEED SUPPORT FOR THE PRODUCT OUTSIDE OF THE COUNTRY OF ORIGIN (FOR EXAMPLE, WHILE TRAVELING, OR IF THE SYSTEM HAS BEEN RELOCATED TO A NEW COUNTRY), THEN J5CREATE MAY OFFER YOU OTHER SUPPORT OPTIONS FOR AN ADDITIONAL CHARGE.
For more information please visit our website at http://www.j5create.com Copyright© 2021 j5create. All rights reserved. All trade names are registered trademarks of their respective owners. Features and specifications are subject to change without notice. The product may not be exactly as shown in the diagrams. Windows, Skype, and Microsoft Teams are trademarks of Microsoft Corp., its affiliates, or its respective owners, registered or used in many jurisdictions worldwide. macOS, Mac, and Apple are trademarks of Apple Inc., its affiliates, or its respective owners, registered or used in many jurisdictions worldwide. USB and USB-C are trademarks of USB Implementers Forum, Inc., its affiliates, or its respective owners, registered or used in many jurisdictions worldwide. Zoom is a trademark of Zoom Video Communications, Inc., its affiliates or its respective owners, registered or used in many jurisdictions worldwide. Chromebook and Chrome OS are trademarks of Google LLC, its affiliates, or its respective owners, registered or used in many jurisdictions worldwide. Facebook is a trademark of Facebook, its affiliates, or its respective owners, registered or used in many jurisdictions worldwide. Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and/or names or their products and are the property of their respective owners. All company, product, and service names used are for identification purposes only. Use of these names, logos, and brands does not imply endorsement. We disclaim any interest in the marks of others.