DROPkick Aeration Filter chandler system Installation Guide

Aeration Filter chandler system
Installation Guide

Installation Manual
DROPkick Aeration Filter
**Chandler Systems

**

INTRODUCTION

Thank You for Purchasing a DROP System
We know you’ll love the improved water quality, leak detection ability, and water conservation benefits of your new DROP Water Management System from Chandler Systems. You’ll soon wonder how you ever lived without it. Improving your water and protecting your property are just a few of the ways that the DROP Water Management System can improve your water system.
Be sure to check out the dropconnect.com website periodically for more information about additional DROP products as they are released.

dropconnect.com

To further help you operate your new DROP system, we have provided you with many other resources for you to learn more. Feel free to call Chandler Systems when you need additional help. We also have many resources located on our website including instructional videos, and images.
DROP Connect is also active on various social media pages! Feel free to follow us for the most up-to-date information and news!

Privacy Statement For more information about privacy, visit our privacy policy online. (https://dropconnect.com/sites/default/files/DROP-Privacy- Statement.pdf) online.
DROP Patents For the most up-to-date list of patents, visit our patents on our website: https://dropconnect.com/patents.
FCC Compliance Statement: https://dropconnect.com/sites/default/files/FCC_Compliance_Statement.pdf
Industry Canada Compliance Statement: https://dropconnect.com/sites/default/files/Industry_Canada_Compliance_Statement.pdf
CAUTION:

• Do not subject the tank to any vacuum. If there is a possibility that a vacuum could occur, a vacuum breaker must be installed.
• Do not locate unit where the tank or any lines (including drain lines) will be subject to temperatures below freezing.
• If there is not at least 10′ of line between the water heater inlet and the outlet of the closest softener/filter, an expansion tank should be installed.
• Do not use Vaseline or any petroleum-based lubricants on O-rings or rubber seals. Only use food-grade silicone lubricant.
• O-rings are lubricated before leaving the factory and do not require additional lubrication before installation in most cases.
• Do not use pipe dope or any sealant other than Teflon tape on threaded connections. Threads on the control valve and on the bypass nut connections do not require any tape because they use an O-ring seal. Tape is only required on the inlet/ outlet adapter fittings and on the drain line fitting (if applicable).

ABOUT YOUR SYSTEM

The DROPkick uses the air we breathe to naturally reduce the effects of Iron, Manganese, and Sulfur Gas. By introducing oxygen to the water, contaminants chemically change to physical particles that can be mechanically filtered out of this water. This natural process called Oxidation is usually accomplished in other systems by using chemicals such as chlorine or potassium permanganate. Since the DROPkick does not use chemicals to treat the water, maintenance and chemical byproducts associated with these types of systems are eliminated. For most systems, gravity is all that is needed to inject new air into the water. There are several normal side effects that may or may not occur when water is treated in this manner:

1. A cloudy or milky appearance to the treated water. This side effect is usually more pronounced when the Iron, Manganese, or Sulfur Gas levels are low. Since the DROPkick uses oxygen for the treatment of these contaminants, it can be expected to have some amount left over in the treated water. The higher the contamination levels are, the less oxygen there will be. It is the oxygen that gives a cloudy or milky appearance. Once the faucet is opened and the water is drawn, pressure is released and allows the oxygen to escape. This usually will take from a few seconds to a minute depending on the amount of oxygen and the pressure. This noticeable side effect tells you the system is working properly and will also actually enhance the palatability of the water. It’s oxygen that gives water its fresh, crisp taste.
2. Sputtering or slight coughing from the hot water side faucets. This is a normal phenomenon that usually occurs first thing in the morning. As the highly oxygenated DROPkick water is exposed to heat in the hot water tank a small amount of oxygen will separate. The longer the water is allowed to sit in the hot water tank, the more this will be noticed.

Usually, this will only occur if the hot water is allowed to sit idle for eight (8) hours or more. Consequently, when hot water is drawn after an extended period of no water use, a slight sputtering or coughing may be experienced for a few seconds. If this causes the hot water to splash out of the sink, the problem is reduced by simply turning on the cold water first and blending in the hot for several seconds. If there is a large amount of free air noticed on the cold water side, there is a possible malfunction of the system and your DROP Water Management System representative should be contacted to service the unit.

HOW TO USE YOUR SYSTEM

Your DROP Water Management System was selected to address your specific water conditions. Your system uses advanced technology to deliver effective and efficient water treatment to protect your property plumbing system, deliver optimal water quality to you and your family, protect your property from leaks, and save you money, all while providing years of trouble-free operation.
Your system operates in three primary modes:
In-Service: Your water is filtered as it passes through the filter media in your tank.
Air Regeneration: Replenish the air used for oxidizing contaminants.
Regeneration: Your system cleans itself by backwashing the media to remove the filtered contaminants, and reorient the media. It will then rinse to ensure the system is clean before returning to In-Service Mode.
Note: That with a Simplex system, water to your facility is not treated while in regeneration. With a Proplex system, you will always have treated water.
Additional Features You’ll Find on Your DROP System

• Advanced Electronic Control Valve: Incorporates the latest filter control technology for optimal performance, efficiency and longevity.
• Optical Sensor Technology: Optical sensors control regeneration for precise performance.
• High Flow Media Tank: Your DROP system delivers the high flow rates required by today’s demanding businesses.
• Power Backup: To continue to protect your facility during power outages.
• Water Usage Monitoring: DROP monitors your water usage and provides real-time information including current water flow, peak flow today, a daily average of the last 30 days, as well as many useful historical charts.
• Automatically integrates with other components on your DROP System – DROP is a water management system that integrates all of the water-related devices in your facility including water softeners, backwashing filters, leak detectors, and sump pump alarms, and many more to come!
• Convenient User Interface on your Smart Phone or Tablet
• LED Light Codes: Alerts you to system status at a glance.
• Regeneration Status: During regeneration, the App will show the cycle and the time remaining in that cycle.
• Regeneration Cycle Override: During regeneration, you can force the system to move to another cycle step immediately by selecting a different cycle step in the App.

INSTALLATION INSTRUCTIONS

Contents of System

Precautions

System Setup NOTE: Your installation may vary.
Follow all local plumbing codes.
System Setup

1. Set the tank box on its side and remove the caps from the box.
2. Remove the disposable top cap from the tank.
3. Take the distributor tube out of the box and insert it through the basket in the bottom of the tank. (Make sure the collar is toward the bottom.)
4. Before fully installing the distributor tube, connect the bottom of the tube to the valve.
5. Push the valve and tube in until the valve is flush with the bottom adapter. Thread the attached coupling to the valve to hold the assembly together.
6. Before fully tightening the coupling, stand the system upright and remove it from the box. Orient the valve so that the inlet/outlet faces the opens of the tripod. Then tighten the coupling the rest of the way.
7. Attach the threaded connections to the inlet and outlet.
8. Position the tank in the area where it is to be installed. This should be a hard-level surface with access to plumbing, a drain, and an electrical outlet.
9. Plumb system in.
10. Plug the top of the distributor tube.
11. Use a garden hose or a bucket to fill the tank 1/3 full of water. (If this is not done, damage to the basket could occur.) Then add gravel and filter media to the tank. Be sure to plug the center distribu tor tube so that no media enters the tube. (Media funnel provided)
12. After media is added, remove the plug from the distributor tube, and fill the tank the rest of the way (up to the bottom of the tank threads) with water. This will allow the filter media to soak while the installation process is completed. Soak Smart Blend for 12 hours and Carbon for 24 hours. Make sure that tank threads are clean and free of any media fines and screw the included cap into the top of the tank.
13. Use the included layout drawing to install the injector kit for your system. (There are 4 injector kit options available. Options vary based on whether there is a standard floor drain or an elevated drain and if an ozone generator is being used or not. If there is a standard floor drain gravity is used when regenerating the air. If there is a raised floor drain, higher than the bottom of the tank, then additional tubing is required to create a loop for driving water to force the air regen.)

System Setup
Turn off the main water supply and open the nearest cold faucet to relieve pressure. Cut water supply line and connect plumbing to the inlet and outlet accordingly.
Note: Inlet and outlet connections are 1.5″ NPT. Additional piping and/or fittings may be necessary
NOTE: When using a sweat adapter, be sure not to solder plumbing with the adapter attached to equipment to prevent damage to the plastic.

System Setup
Plumb drain line to the included 1″ drain elbow and run to the appropriate discharge point. Use a 1″ minimum pipe size for the drain. Make a connection to a sanitary waste system through an air gap of 2 pipe diameters or 1″, whichever is larger. Do not tee into any other drain lines.
Discharge Options
With the bypass loop still in the bypass position, turn on the main water supply. Open a cold, treated water tap nearby and let run a few minutes or until the plumbing is free from foreign material (usual solder) that may have resulted from the installation. Once clean, close the water tap, close the bypass loop, and re-open the tap. Allow water to run until it is clear and free of media files.

System Setup
Place the DROP Hub in a central location in your facility and plug it in. At this point, you can download the DROP Connect App on your device. When you open the app, it will walk you through the process of connecting to your Hub and connecting to WiFi, if desired.
Adding devices to the DROP system
Once you have connected to the Hub, you can use the app to connect your devices (softener, leak detectors, salt sensor, etc) to the Hub. First, unplug and remove any batteries from the DROP device you wish to add. Next, navigate to the System’ (selection on left) >Advanced’ (selection at top) page in the app and enable the Add Device Components’ mode. The hub will enter a state where it will accept new connections. Plug in the device(s) that you are adding, or for a leak detector, simply install the batteries. After the device has joined the DROP network you will see it added to the “Manage Device Components” table, you can then disable theAdd Device Components’ mode or simply wait for it to automatically disable. When a new device is added to the system, you can rename that device by choosing “System” on the left navigation menu and scrolling to the bottom of the System Status page. Devices such as the softener and salt sensor will already be labeled appropriately, but in the case of leak detectors, each individual leak detector will simply be labeled “leak detector.” In this case, you can rename each leak detector according to where you put them, such as “water heater” or “kitchen sink.”

• Note: Commercial systems are programmed at the factory. All devices, excluding leak detectors, are added to the hub during the initial programming.
  System Settings
  The first settings that should be reviewed are the Regeneration Time and System Water Source. Choose “System” on the left navigation menu and it will bring you to the System Status page, where these settings can be adjusted if needed.
  Regeneration Time
  This setting controls the time of day when the system will begin to regenerate. While a softener or filter is in its regeneration cycle, any water used in the house will not be treated. Therefore, it is important to choose a time of day where water use is least likely. It is also important to understand how long the regeneration of your system will take. For a filter with standard settings, it will take approximately 30 minutes. Some DROP installations will require multiple filters and/or softeners. These stages can require regeneration on the same day and would occur one after the other starting at the regeneration time, so you should select a regeneration start time that would take these times into consideration along with your water usage schedule.
  System Water Source
  The system water source setting is used by the DROP system to know how to respond to power outages. It can be set to Private Well or Municipal Supply. If you water supply is not one of these choices, if your water supply is dependent on power to be available (i.e. it is supplied by an electric pump) set it to Private Well, otherwise, set it to Municipal Supply.

COMMON QUESTIONS

Extra Cycle / Manual Regeneration: Should you ever need to initiate a manual regeneration due to unexpected higher water use, select the proper device and use the Regen Now button in the App. In the same menu, a manual air recharge can be performed by selecting the desired unit and tapping the Aerate Unit button.

DEVICES > DROPkick Filter > STATUS
There has been a drop in my system’s water pressure. What can be the cause? A reduction in your system’s water pressure can indicate that it is time to change your prefilter (if one if being used) or that your filter needs to backwash more often. Try increasing your backwash frequency and follow the steps above to initiate regeneration. If you do not have a prefilter with your system and if backwashing the filter has no effect, contact your authorized DROP Water Management System representative. My water doesn’t seem filtered. How can I be sure that my system is regenerating properly? Be sure that the water supply to the filter is not bypassed. Follow the instructions in the “Extra Cycle / Manual Regeneration” above to manually backwash the filter. If the unit does not advance through to the next regeneration automatically, please contact your DROP Water Management System representative for further assistance. If at any time you feel your system is not operating properly, bypass the system and call your authorized DROP Water Management System representative.
Commercial Limited Warranty

WATER MANAGEMENT SYSTEMS

This warranty cannot be transferred – it is extended only to the original purchaser or first user of the product. By accepting and keeping this product, you agree to all of the warranty terms and limitations of liability described below.
Important Warning: Read carefully the DROP Water Management Systems Equipment Installation, Operating and Maintenance Instructions Manual to avoid serious personal injury and property HAZARDS and to ensure safe and proper care of this product.
During the time periods and subject to the conditions hereinafter set forth, Chandler Systems Inc., will repair or replace to the original user or consumer, any portion of your new DROP Water Treatment System equipment that proves defective materials or workmanship of Chandler Systems. This warranty covers your water treatment equipment if you are the first user of this DROP Water Treatment Systems equipment and purchased it subject to all of the conditions, limitations, and exclusions listed below. Purchasers who buy the DROP equipment for other purposes, and other component parts are subject to more limited warranties and you should read all of the terms included in this form to make sure you understand your warranty.
What is covered by this warranty? Chandler Systems, Inc. warrants that at the time of manufacture, the DROP equipment shall be free from defects in material and workmanship as follows:

• This warranty does not include media and/or cartridge filter elements.
  Additional Terms & Conditions
  What Chandler Systems Inc will do if you have a covered warranty claim; Chandler Systems Inc will at its discretion either make repairs to correct any defect in material or workmanship or supply and ship either new or used replacement parts or products. Chandler Systems, Inc. will not accept any claims for labor or other costs.
  Additional Exclusions and Limitations
  This warranty is non-transferable and does not cover any failure or problem unless it was caused solely by a defect in material or workmanship. In addition, this warranty shall not apply: · If the equipment is not correctly installed, operated, repaired and maintained as described in the Installation, Operating & Maintenance Instructions Manual provided with the product.

  • Defects caused as a direct result of the incoming water quality
  • If the DROP equipment is not sized appropriately for the intended job.
  • To any failure or malfunction resulting from abuse (including freezing), improper or negligent; handling, shipping (by anyone other than DROP)
  • If the unit has not always been operated within the factory recommended temperature limits, and at a water pressure not exceeding 125 psi, during storage, use, operation, accident; alteration, lightning, flooding or other environmental conditions.
  • To any failure or malfunction resulting from failure to operate the system with potable water, free to circulate at all times; and free of damaging water sediment or scale.
  • This warranty does not cover labor costs, shipping charges, service charges, delivery expenses, property damage, administrative fees or any costs incurred by the purchaser in removing or reinstalling the water management equipment.
  • The warranty does not cover any claims submitted more than 30 days after the expiration of the applicable warranty and does not apply unless prompt notice of any claim is given to an authorized DROP Dealer or to DROP or a designated contractor is provided access to the installation and to the water treatment equipment.

THESE WARRANTIES ARE GIVEN IN LIEU OF ALL OTHER EXPRESS WARRANTIES. NO DROP REPRESENTATIVE OR ANY OTHER PARTY IS AUTHORIZED TO MAKE ANY WARRANTY OTHER THAN THOSE EXPRESSLY CONTAINED IN THIS WARRANTY AGREEMENT.
Additional Warranty Limitations
ANY IMPLIED WARRANTIES THE PURCHASER MAY HAVE, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, SHALL NOT EXTEND BEYOND THE APPLICABLE TIME PERIODS SPECIFIED ABOVE. Some states do not allow limitations on how long an implied warranty lasts, so the above limitations may not apply to you.
Limitations of Remedies
The remedies contained in this warranty are the purchaser’s exclusive remedies. In no circumstances will Chandler Systems, Inc. or the seller of the product be liable for more than, and purchaser users’ remedies shall not exceed, the price paid for the product. In no case shall Chandler Systems, Inc. or the seller be liable for any special, incidental, contingent or consequential damages. Special, incidental, contingent, and consequential damages for which Chandler Systems, Inc. is not liable include, but are not limited to, inconvenience, loss or damage to property, consequential mold damage, loss of profits, loss of savings or revenue, loss of use of the products or any associated equipment, facilities, buildings or services, downtime, and the claims of third parties including customers. Some states do not allow the exclusion or the limitation of incidental or consequential damages, so the above limitations or exclusion may not apply to you.
What to do if you have a problem covered by this warranty Any warranty coverage must be authorized by Chandler Systems, Inc.. Contact the person from whom you purchased the product, who must receive authorization from a DROP Dealer.
If your product is new and not used and you wish to return it, contact your DROP Dealer.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
–Reorient or relocate the receiving antenna.
–Increase the separation between the equipment and receiver.
–Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
–Consult the dealer or an experienced radio/TV technician for help.
This product may be covered by one or more patents. (https://dropconnect.com/patents)
Chandler Systems Inc. 710 Orange St. Ashland, OH 44805
P. 1 833 BUY-DROP www.dropconnect.com

Copyright Chandler Systems Inc. DROP is a product of Chandler Systems Inc.
All rights reserved. DROPkick – Commercial0821TV

References

• Smart Home Water Management System - DROP
• Smart Home Water Management System - DROP
• Resources - DROP

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