Commercial CHEF CHCP05W 5 Cup Drip Coffee Maker plus Pour Over User Manual

: June 9, 2024
: Commercial CHEF

Table of Contents

Commercial CHEF CHCP05W 5 Cup Drip Coffee Maker plus Pour Over
PRODUCT REGISTRATION
SAFETY INFORMATION
- IMPORTANT SAFETY INSTRUCTIONS
SET UP & USE
- INSTALLATION GUIDE
CLEANING AND CARE
TROUBLESHOOTING & WARRANTY
CUSTOMER SERVICE
TROUBLESHOOTING & WARRANTY
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Commercial CHEF CHCP05W 5 Cup Drip Coffee Maker plus Pour Over

Commercial-CHEF-CHCP05W-5-Cup-Drip-Coffee-Maker-plus-Pour-Over-
PRODUCT

PRODUCT REGISTRATION

Thank you for purchasing our Commercial Chef product. This easy-to-use manual will guide you in getting the best use of your coffee maker.
Remember to record the model and date code. They are on a label on the bottom of the coffee maker.

Model number
Serial number
Date of purchase

Staple your receipt to your manual. You will need it to obtain warranty service.

SAFETY INFORMATION

DANGER – Immediate hazards which WILL result in severe personal injury or death

WARNING – Hazards or unsafe practices which COULD result in severe personal injury or death

CAUTION – Hazards or unsafe practices which COULD result in minor personal injury

IMPORTANT SAFETY INSTRUCTIONS

Warning, to reduce the risk of fire or electric shock, do not remove cover (or back). No user-serviceable parts inside. Repair should be done by authorized service personnel only.

When using electrical appliances, basic safety precautions should be followed, including the following

Read all instructions before using.
To protect against electric shock, do not immerse cord, plug, or unit in water or any other liquid.
Unplug from outlet when not in use and before cleaning. Allow to cool before putting on or taking off parts and before cleaning the appliance.
To disconnect, turn all controls to OFF, then remove plug from wall outlet.
Do not operate any appliance with a damaged cord or plug, or after the appliance malfunctions or has been dropped or damaged in any manner. Return appliance to authorized service facility for examination, repair or adjustment.
Close supervision is necessary when any appliance is used by or near children. Not recommended for use by children.
Do not use this appliance for anything other than its intended use.
Do not touch hot surfaces. Use handles and knobs.
The use of accessory attachments not recommended by the appliance manufacturer may result in fire, electric shock, or personal injury, and will void warranty.
Do not use outdoors.
Do not let cord hang over edge of table or counter, or touch hot surfaces, including the stove.
Do not place on or near a hot gas or electric burner, or in a heated oven.
Scalding may occur if the cover is lifted or removed during the brewing cycle.
Snap the cover securely to the carafe before serving.
Carafe is designed for use with this appliance. Never use the carafe on a range top or in a conventional oven. Do not put carafe into a microwave oven.
Do not set a hot carafe on a wet or cold surface.
Do not use a cracked carafe, or a carafe that has a loose or weakened handle.
Do not clean the coffee maker with scouring powders, steel wool pads, or other abrasive materials.

ELECTRICAL REQUIREMENTS
This appliance has a polarized plug (one blade is wider than the other). To reduce the risk of electric shock, this plug is intended to fit into a polarized outlet only one way. If the plug does not fit into the outlet, reverse the plug. If it still does not fit, contact a qualified electrician. Do not attempt to modify the plug in any way.

POWER SUPPLY CORD

A short power supply cord is provided to reduce the risk of becoming entangled in or tripping over a longer cord.
If the power supply cord is too short, do not use an extension cord. Have a qualified electrician or serviceman to install an outlet near the appliance.
If it is absolutely necessary to use longer cord sets or an extension cord, extreme care must be exercised.
a) The marked electrical rating of the cord set or extension cord must equal to or be greater than the electrical rating of the appliance. The longer cord should be arranged so that it will not drape over the counter top or table top where it can be pulled on by children or tripped over unintentionally.
b) If the appliance is of the grounded type, the extension cord should be a grounding type 3-wire cord.

NOTE : Neither Commercial Chef nor the dealer can accept any liability for damage to the product or personal injury resulting from failure to observe the electrical connection procedures.

SET UP & USE

INSTALLATION GUIDE

BEFORE USING YOUR COFFEE MAKER

Carefully unpack the coffee maker.
Remove all packing material from the product.
Wash the carafe, lid, water tank and removable filter with warm, soapy water. Rinse and dry. Do not use abrasive cleaners.
Place your coffee maker on a flat, level surface, such as a countertop. Plug the unit into a 120 volt 60 Hz AC-only outlet.

NOTE : We recommend that prior to brewing your first pot of coffee, you operate the coffee maker using cold water only without adding any coffee.
Use only cold water – the automatic brewing system has been designed to work only with cold water.

PARTS & FEATURES

OPERATION INSTRUCTIONS
OPERATING YOUR COFFEE MAKER/POUR OVER

FILLING THE WATER TANK
Open the lid and fill with fresh cold water to the amount of coffee you would like to brew. Each brewing process will use all the water in the water tank. The water level indicator is based on 5 ounce cups of coffee.

NOTE : Never fill above the Max (5 cup) level.

Use only cold water. The brewing system has been designed to work only with cold water. Place the glass carafe on the warming plate making sure it is positioned directly below the anti-drip valve.

Water level indicator

Number of coffee cups

(5 ounce cups)

| Recommended number of coffee scoops
---|---
2| 2
3-4| 3-4
5| 5

BREWING GROUND COFFEE

Open the water tank lid and fill the water tank with cold water. The water level should not exceed 5 cups as indicated on the water gauge.
Place the funnel into the funnel support, then place the filter into the funnel, making sure it is assembled correctly.
Add recommended ground coffee into the filter. A rounded teaspoon of ground coffee is equal to one 5 oz cup of brewed coffee. But, you can adjust to personal taste.
Insert the glass carafe onto the base.
Plug the power cord into the outlet.
Press the ON/OFF button. The red indicator light will come on, and the coffee will start to brew.
The brewing process can be interrupted by pressing the ON/OFF button once again, at any time. The red indicator light will go out. The unit will continue brewing once the ON/OFF button is pressed again.
Remove the carafe out of the base to serve when it is finished brewing (roughly about one minute after coffee stops brewing). NOTE: The brewed coffee produced will be less than the water that was added due to some of the water is absorbed by the coffee grounds.
Always turn the coffee maker off and disconnect the power supply when not in use.

NOTE: Make sure the filter basket is in place. If the filter basket handle does not snap into place and the basket is not secure, the coffee grinds could enter the carafe. The coffee machine will automatically enter into keep-warm mode. After 2 hours, the coffee maker will automatically shut- off and enter into standby mode. Press the power switch to the Off “0” position. Unplug the coffee maker from the socket.

BREWING POUR-OVER COFFEE

Place filter into pour-over funnel.
Remove carafe lid, and place pour-over funnel directly onto the carafe.
Add 1 rounded teaspoon of ground coffee per 5 oz cup.
NOTE : Grind size is everything. Too coarse and the water will move through the brew bed too quickly; too fine and the coffee will brew too slowly, producing a bitter flavor.
Bring your water to a boil. Pour a small amount of water onto the grounds until all the grounds are saturated.
Wait 15-30 seconds, pausing to let the coffee bloom. This will help improve the overall flavor.
Continue to pour the water slowly in a thin stream over the center of the coffee grounds, then spiraling outward in concentric circles until all the water has been poured.
Coffee will drip into the carafe. The total pour time should be about 3 minutes.
NOTE : A flat grounds bed is a sign of a proper brew. If there’s a thick layer of grounds on the sides of your filter, try different pouring techniques and make sure your pour is even.

CLEANING AND CARE

CLEANING THE COFFEE MAKER
Before cleaning the appliance, make sure the power switch is in “0” position. Unplug the coffee maker from the socket. Make sure the coffee maker is cooled before cleaning. Never immerse the appliance, cord or plug in water or any other liquid. Clean the exterior with a soft, moist cloth. Never use metal polish or other harsh or abrasive cleanser. Wash the carafe and carafe lid with warm, soapy water or place in top rack of the dishwasher. If being cleaned in the dishwasher, it will need to be placed upside down with the lid open to allow the water to drain out. Rinse thoroughly, dry and reassemble all parts.

DECALCIFYING
Calcium build-up frequently occurs in drip coffee makers. This build-up is quite normal and is caused by minerals commonly found in drinking water.
Periodically, your drip coffee maker will need cleaning to remove any calcium or mineral deposits that may form. You will know when your coffee maker requires decalcifying when you notice an obvious slow down in brewing time. We recommend decalcifying your drip coffee maker with a solution of white vinegar and cold water. A solution of two tablespoons white vinegar in one carafe of cold water works best. Pour the solution into the water reservoir, then close the hinged lid and put the empty carafe into place.

Switch the coffee maker on, and allow the coffee maker to “brew” the vinegar solution. When the vinegar solution has finished brewing, empty the carafe and rinse it out with clean water. Refill the water reservoir with cold water only, and run another “brew” cycle. This will rinse out any remaining vinegar solution. If necessary, a second “brew” of water can be performed. We strongly recommend decalcifying your drip coffee maker any time the brewing time slows down or when you begin to notice excessive steaming. The frequency of decalcifying will depend on the hardness of your water.

Suggested:

Soft Water – 80 Brew Cycles
Hard Water – 40 Brew Cycles

TROUBLESHOOTING & WARRANTY

BEFORE YOU CALL FOR SERVICE

IF THE COFFEE MAKER FAILS TO OPERATE:

A ) Check to make sure that the coffee maker is plugged in securely. If it is not, remove the plug from the outlet, wait 10 seconds and plug it in again securely.
B ) Check for a blown circuit fuse or a tripped main circuit breaker. If these seem to be operating properly, test the outlet with another appliance. IF NONE OF THE ABOVE SOLVES THE PROBLEM. DO NOT TRY TO ADJUST OR REPAIR THE COFFEE MAKER YOURSELF.

CUSTOMER SERVICE

IMPORTANT
DO NOT RETURN THIS PRODUCT TO THE STORE If you have a problem with this product, please contact the W Appliance Co. Customer Satisfaction Center at 1-855-855-0294. DATED PROOF OF PURCHASE, MODEL # AND DATE CODE REQUIRED FOR WARRANTY SERVICE

TROUBLESHOOTING & WARRANTY

TROUBLESHOOTING
Troubleshoot your problem by using the chart below. If the coffee maker still does not work properly, contact W Appliance Co. customer service center or the nearest authorized service center. Customers must never troubleshoot internal components

TROUBLE	POSSIBLE CAUSE	POSSIBLE REMEDY
Appliance does not turn on.	Appliance is not plugged in.	Check that

appliance is plugged into a working

outlet.

Brewing time has slowed.| You may have hard water/ calcium deposits.| Decalcify the Coffee Maker. See “Decalcifying” instructions in the CLEANING & CARE section of this manual.
Excessive steaming.| You may have hard water/ calcium deposits.| Decalcify the Coffee Maker. See “Decalcifying” instructions in the CLEANING & CARE section of this manual.
Coffee is stronger and more bitter than usual.| Too much ground coffee.| Use less ground coffee.
Coffee is weaker than usual.| Not enough ground coffee.| Use more coffee grinds.
Coffee grinds are found in the carafe when the brewing process is complete.| The filter basket or the filter cover were not securely in place during the grinding/ brewing process.| Make sure the filter basket is in place. If the filter basket handle does not snap into place and the basket is not secure the coffee grinds could enter the carafe.
Water still in filter after brewing process is completed.| There was only a small amount of fine grounds that did not absorb all the water.| This is normal if you have only brewed a small amount of coffee and the grinds did not absorb all the water.

LIMITED WARRANTY
Commercial Chef brand is used under license. Any repair, replacement, or warranty service, and all questions about this appliance should be directed to W Appliance Co. at 1 855-855-0294 from the USA or Puerto Rico. W Appliance Co. warrants to the original purchaser that the appliance will be free from defects in material, parts and workmanship for the period designated for this appliance. The warranty commences the day the appliance is purchased and covers up to a period of 1 year (12 months) for labor/1 year (12 months) for parts (manufacturing defects only). W Appliance Co. agrees that it will, at its option, replace the defective appliance with either a new or remanufactured appliance equivalent to your original purchase during the warranty period.

Exclusions : This warranty does not apply to the below:

If the appearance or exterior of the appliance has been damaged or defaced, altered or modified in design or construction.
If the appliance original serial number has been altered or removed or cannot be readily determined.
If there is damage due to power line surge, user damage to the AC power cord or connection to improper voltage source.
If damage is due to general misuse, accidents or acts of God.
If repair attempts are done by unauthorized service agents, use of parts other than genuine parts or parts obtained from persons other than authorized service companies.
On units that have been transferred from the original owner.
On appliances that have been purchased as refurbished, like new, second-hand, in a “As-Is” or “Final Sale” terms.
To appliances used in a commercial or rental setting.
To appliances used in settings other than ordinary household use or used other than in accordance with the provided instructions.
To damages for service calls for improper installations.
To glass parts and other accessory items that are included with the unit.
Transportation and shipping costs associated with the replacement of the unit.
Food loss for loss due to appliance failure or delay in service, repair or replacement.
Service calls to instruct you how to use your slow cooker.
Service calls to repair or replace the house fuse, reset the circuit breaker or correct the wiring in the house.

REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS THE EXCLUSIVE REMEDY OF THE CUSTOMER; W Appliance Co. SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON THIS Appliance, EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW. ANY IMPLIED WARRANTY OF MERCHANTABILITY OF FITNESS FOR A PARTICULAR PURPOSE ON THIS Appliance IS LIMITED TO THE DURATION OF THE WARRANTY. Some states do not allow the exclusion or limitations of incidental or consequential damages, or limitations on how long the warranty lasts. In these cases the above exclusions or limitations may not apply to you. This warranty gives you specific legal rights and you may also have other rights which vary from state to state.

Obtaining Service: To obtain service, appliance literature, supplies or accessories please call 1 855-855-0294 to create a ticket for exchange/repair. Please make sure to provide the date of purchase, model number and a brief description of the problem. Our customer service representative will contact you or send detailed return instructions. W Appliance Co. does not warrant that the appliance will work properly in all environmental conditions, and makes no warranty and representation, either implied or expressed, with respect to the quality, performance, merchantability, or fitness for a particular purpose other than the purpose identified within this user’s manual. W Appliance Co. has made every effort to ensure that this user’s manual is accurate and disclaims liability for any inaccuracies or omissions that may have occurred. Information in this user’s manual is subject to change without notice and does not represent a commitment on the part of W Appliance Co.. W Appliance Co. reserves the right to make improvements to this user’s manual and/or to the appliances described in this user’s manual at any time without notice. If you find information in this manual that is incorrect, misleading, or incomplete, please contact us at 1- 855-855-0294.