taurus 973922 Dual Fry Digital Air Fryer Instruction Manual

: June 5, 2024
: taurus

Table of Contents

Parts description
Safety advice and warnings!
Safety advice and warnings!
Instructions for use
Cleaning
Pre-programmed functions
Cooking guide
Storage
Specifications
Troubleshooting
Documents / Resources

taurus 973922 Dual Fry Digital Air Fryer

ENGLISH
Dear customer
Thank you for choosing to purchase a Taurus brand product. Thanks to its technology, design and opera-tion and the fact that it exceeds the strictest quality standards, a fully satisfactory use and long product life can be assured.
Thank you for choosing to purchase a Taurus brand product. Thanks to its technology, design and opera-tion
and the fact that it exceeds the strictest quality standards, a fully satisfactory use and long product life can be assured.

Parts description

Digital touch display panel:

A) Zone 1 selection
B) Temperature control +/-
C) Digital display
D) Time control +/-
E) Zone 2 selection
F) Power ON/OFF
G) Pre-programmed dehydrate
H) Pre-programmed re-heat
I) Pre-programmed vegetable
J) Pre-programmed pizza
K) Pre-programmed fish
L) Match Cook
M) Pre-programmed shrimp
N) Smart Finish
O) Pre-programmed cake
P) Pre-programmed steak
Q) Pre-programmed chicken drumsticks
R) Pre-programmed meat
S) Pre-programmed chips
T) Pre-programmed pre-heat
U) Start / Pause cooking

PARTS

A) Non-stick tray
B) Zone 1 Drawer
C) Zone 1 Drawer handle
D) Non-stick tray
E) Zone 2 Drawer
F) Zone 2 Drawer handle
G) Air inlet
H) Control panel
I) Air outlet
J) Power cord

Safety advice and warnings!

Read these instructions carefully before switching on the appliance and keep them for future refer- ence. Failure to follow and observe these instruc- tions could lead to an accident. Clean all the parts of the product as indicated in the cleaning section, before use.

Use or working environment:

Keep the working area clean and well Cluttered and dark areas invite accidents.
This appliance shall not be used by children aged less than 8
This appliance can be used by children aged from 8 years and above if they are continuously supervised.
This appliance can be used by people with reduced physical, sensory, or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved.
Keep the appliance and its cord out of reach of children aged less than 8
Cleaning and user maintenance shall not be made by
Place the appliance on a horizontal, flat and stable surface with the handles, if any, positioned to avoid spillage of the hot
Do not use the appliance in association with a programmer, timer, or another device that auto- matically switches it
The temperature of the accessible surfaces may be high when the appliance is in
Never submerge the appliance in water or any other liquid or place it under running If the connection to the mains has been damaged, it must be replaced, take the appliance to an autho- rised technical support service. Do not attempt to disassemble or repair the appliance by yourself in order to avoid a hazard.
Ensure that the voltage indicated on the rat- ing label matches the mains voltage before plugging in the
The appliance’s plug must fit into the mains socket properly. Do not alter the plug
Do not force the power Never use the power cord to lift, carry or unplug the appliance.
Do not wrap the power cord around the
Do not clip or crease the power
Do not allow the power cord to come into contact with the appliance’s hot
Check the state of the power Damaged or tangled cables increase the risk of electric shock.
Do not touch the plug with wet
Do not use the appliance if the cable or plug is
If any of the appliance casings breaks, immediately disconnect the appliance from the mains to prevent the possibility of an electric
Do not use the appliance if it has fallen on the floor if there are visible signs of damage or if it has a
Place the appliance on a horizontal, flat, stable surface, suitable for withstanding high temperatures and away from other heat sources and contact with water
Keep the appliance away from flammable material such as textiles, cardboard, or paper,
Personal safety:
- CAUTION: Do not leave the appliance unat- tended during use as there is a risk of an
- Do not touch the heated parts of the appliance, as it may cause serious
- This appliance is only for domestic use, not for industrial or professional It is not intended to be used by guests in hospitality environments such as bed and breakfast, hotels, motels, and other types of residential environments, even in farm- houses, areas of the kitchen staff in shops, offices and other work environments.
This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given super- vision or instruction concerning use of the appliance by a person responsible for their
This appliance is not a Children should be supervised to ensure that they do not play with the appliance.

Use and care

Fully unroll the appliance’s power cable before each
Clean the parts that will be directly in contact with food with a soft, damp cloth and dry
Place the hot air fryer housing on a stable, heat-resistant surface, at a height that is comfort- able for the
Connect the hot air fryer to a suitable power

Parts

Non-stick tray
Zone 1 Drawer
Zone 1 Drawer handle
Non-stick tray
Zone 2 Drawer
Zone 2 Drawer handle
Air inlet
Control panel
Air outlet
Power cord

Safety advice and warnings!

Read these instructions carefully before switching on the appliance and keep them for future refer- ence. Failure to follow and observe these instruc- tions could lead to an accident. Clean all the parts of the product as indicated in the cleaning section, before use.

Use or working environment

Keep the working area clean and well Cluttered and dark areas invite accidents.
This appliance shall not be used by children aged less than 8
This appliance can be used by children aged from 8 years and above if they are continuously supervised.
This appliance can be used by people with reduced physical, sensory, or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved.
Keep the appliance and its cord out of reach of children aged less than 8
Cleaning and user maintenance shall not be made by
Place the appliance on a horizontal, flat and stable surface with the handles, if any, positioned to avoid spillage of the hot
Do not use the appliance in association with a programmer, timer, or another device that auto- matically switches it
The temperature of the accessible surfaces may be high when the appliance is in
Never submerge the appliance in water or any other liquid or place it under running If the connection to the mains has been damaged, it must be replaced, take the appliance to an autho- rised technical support service. Do not attempt to disassemble or repair the appliance by yourself in order to avoid a hazard.
Ensure that the voltage indicated on the rat- ing label matches the mains voltage before plugging in the
The appliance’s plug must fit into the mains socket Do not alter the plug.
Do not force the power Never use the power cord to lift, carry or unplug the appliance.
Do not wrap the power cord around the
Do not clip or crease the power
Do not allow the power cord to come into contact with the appliance’s hot
Check the state of the power Damaged or tangled cables increase the risk of electric shock.
Do not touch the plug with wet
Do not use the appliance if the cable or plug is
If any of the appliance casings breaks, immediately disconnect the appliance from the mains to prevent the possibility of an electric
Do not use the appliance if it has fallen on the floor if there are visible signs of damage or if it has a
Place the appliance on a horizontal, flat, stable surface, suitable for withstanding high temperatures and away from other heat sources and contact with water
Keep the appliance away from flammable material such as textiles, cardboard, or paper.
Personal safety:
- CAUTION: Do not leave the appliance unat- tended during use as there is a risk of an
- Do not touch the heated parts of the appliance, as it may cause serious
- This appliance is only for domestic use, not for industrial or professional It is not intended to be used by guests in hospitality environments such as bed and breakfast, hotels, motels, and other types of residential environments, even in farm- houses, areas of the kitchen staff in shops, offices and other work environments.
This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given super- vision or instruction concerning use of the appliance by a person responsible for their
This appliance is not a Children should be supervised to ensure that they do not play with the appliance.

Use and care

Fully unroll the appliance’s power cable before each
Clean the parts that will be directly in contact with food with a soft, damp cloth and dry
Place the hot air fryer housing on a stable, heat-resistant surface, at a height that is comfort- able for the
Connect the hot air fryer to a suitable power
NOTE: When using the hot air fryer for the first time, a slight smoke or distinctive smell may be This is normal and will soon subside. Ensure that there is sufficient provision of fresh air around the hot air fryer during use. It is strongly advised to run the hot air fryer without food for approximately 10 minutes before first use. This will prevent the initial smoke or funny smell from affect- ing the taste of the food.
Do not use the power cord to switch off the appliance, first switch the appliance of the On/Off button, and then remove it from the
Disconnect the appliance from the mains when not in use and before undertaking any cleaning
This appliance should be stored out of reach of children and/or the
Do not store or transport the appliance if it is still
Never leave the appliance unattended while in
Never leave the appliance unattended when in use and keep out of the reach of children, as this is an electrical appliance that heats up to high temperatures and it can cause serious
If, for some reason, the appliance was to catch fire, disconnect the appliance from the mains power supply and DO NOT USE WATER TO PUT THE FIRE

Assembling the hot air fryer

Fit the non-stick coated tray into the cooking compartment of the drawers and push down
Slide the drawers in towards the hot air fryer main unit to close
The hot air fryer comes pre-assembled. Ensure that the cooking compartment is closed tightly before use, as not doing so will prevent the hot air fryer from NOTE: Do not switch on the hot air fryer without food inside.

Service

Make sure that the appliance is serviced only by suitably qualified technicians, and that only original spare parts or accessories are used to replace existing parts/accessories.
If the power cord is damaged, the manufacturer or its service agent or a similarly qualified person must replace it to avoid a
Any misuse or failure to follow the instructions for use renders the guarantee and the manufacturer’s liability null and

Instructions for use

Before use

Remove the protective film from the device (if applicable).
Before using the product for the first time, clean the parts that will come in contact with

Use and care

Using the hot air fryer
- Unroll the power cord completely before plugging it
- Place your appliance on a flat, dry, stable
- Connect the appliance to the mains power Supply and switch it The hot air fryer will beep once and be on standby mode. The will be illuminated in red.
- To turn on the hot air fryer, press the power ON/OFF button, the LED display will
- Press and select the cooking function. You can adjust the time and temperature freely by using the Time (B) +/- and the Temperature (D) +/- button. You can also press any pre-programmed function icon to cook different food.
After selecting the cooking function for zone 1, press and select the cooking You can adjust the time and temperature freely by using the Time (B) +/- and the Temperature (D) +/- button. You can also press any pre-programmed function icon to cook different food.
Once the above steps are completed, you may press the start/pause and the hot air fryer will begin to Each pre-programmed cooking functions has its own default time and temperature as il- lustrated in the table below. The user can adjust the time and temperature freely by selecting the zone and using the Time (B) +/- and the Temperature (D) +/- button.
The temperature control range is between 50°C-200°C. The temperature is adjusted in incre- ments of 10°C either
The time control range is between 1-60 min- The time is adjusted in increments of 1 minute either way.
After selecting the functions, setting the temperature and time, press . The will start to flicker and you will hear a beep sound and the hot air fryer will start cooking. Pressing while the hot air fryer is cooking you will hear a beep and the will stop flickering and the hot air fryer will pause Pressing the will put the hot air fryer back in standby mode. NOTE: If you remove the drawer during the cooking cycle the hot air fryer will stop cooking and the timer will stop counting down and will only resume on the same program once the drawer is back in place.
At the end of the cooking cycle the timer will show “00”, the heating element will stop heating but the fan will continue running for about 1 minute, thereafter the hot air fryer will beep +/-11 times and the hot air fryer will go onto standby
Smart Cooking: If you are cooking 2 different meals at the same time you can select the cooking functions as illustrated above, press and your meals will finish cooking at the same time.

Step 1: PROGRAM ZONE 1: Place food into the drawer, press and select the cooking function. Step 2: PROGRAM ZONE 2: Place food into the drawer, press and select the cooking function. Step 3: BEGIN COOKING: Press then press to begin cooking.

Match Cook: If you are cooking the same food in each zone press and your meals will cook on the same

Step 1: PROGRAM ZONE 1: Place food into the drawers and press .

Step 2: Press 1 and select a cooking function.

Step 3: Press to begin cooking. Zone 1 and 2 will begin cooking on the same function.

Some ingredients may require shaking halfway or throughout the cooking
WARNING: Nominal voltage is still present even when the thermostat is turned to the off posi- To permanently switch off the hot air fryer, ensure it is turned off at the mains power supply.

Once you have finished using the appliance:

Allow appliance to cool
Unplug the appliance from the mains power
Clean the appliance as described in the clean- ing

Cleaning

Disconnect the appliance from the mains power supply and allow it to cool completely before under- taking any cleaning task.
Clean the hot air fryer main unit with a soft, damp cloth and dry
Wash the accessories in warm, soapy water, then rinse and dry
CAUTION! Do not immerse electrical parts of the appliance in any
Do not use solvents, or products with an acid or base pH such as bleach, or abrasive products, for cleaning the appliance.
Never submerge the appliance in water or any other liquid or place it under running
The fry basket and fry basket container are dishwasher

Anomalies and repair

Take the appliance to an authorised support centre if product is damaged or other problems
If the connection to the mains has been damaged, it must be replaced, and you should proceed as you would in the case of

Pre-programmed functions

PROGRAM LOGISTICS

| Menu| Default time (min)| Default temperature (°C)

Function

| Pre-heat| 3| 180
French fries| 18| 200
Meat| 12| 200
Drumsticks| 20| 200
Steak| 12| 180
Cake| 25| 160
Shrimp| 8| 180
Fish| 10| 180
Pizza| 20| 180
Vegetable| 10| 160
Reheat| 15| 150
Dehydrate| 360| 60

Cooking guide

Below are guidelines for cooking certain types of food with the hot air fryer. This is a guideline only, cooking should be monitored.

Air Fry Cooking Chart:

INGREDIENT| AMOUNT PER ZONE| PREPARATION| TOSS IN OIL| TEMP (°C)| SINGLE COOKING| DUAL COOKING
---|---|---|---|---|---|---
VEGETABLES
Asparagus| 1 bunch| Whole, stems trimmed| 2 Tsp| 200| 8-12 mins| 20-25 mins
Beets| 6-7 small| Whole| None| 200| 30-35 mins| 35-40 mins
Bell Peppers (for roasting)| ****

3 small peppers

| ****

Whole

| ****

None

| ****

200

| ****

10-15 mins

| ****

15-20 mins

Carrots

| ****

1 lb

| Peeled, cut in ½-inch pieces| ****

1 Tbsp

| ****

200

| ****

13-16 mins

| ****

25-30 mins

Kale (for chips)

| ****

5 cups, packed

| Torn in pieces, stem removed| ****

None

| ****

200

| ****

7-9 mins

| ****

15-20 mins

Russet Potatoes

| 1½ lbs 1 lb

1 lb

3 whole (6-8 oz)

| Cut in 1-inch wedges Hand-cut fries, thin Hand-cut fries, thick Pierced with fork 3 times| 1 Tbsp

½-3 Tbsp Canola

½-3 Tbsp Canola None

| 200

200

| 20-22 mins

20-24 mins

19-24 mins

30-35 mins

| 35-38 mins

30-35 mins

35-40 mins

37-40 mins

Sweet Potatoes

| 1½ lbs

3 whole (6-8 oz)

| Cut in 1-inch chunks Pierced with fork 3 times| 1 Tbsp None| 200

200

| 15-20 mins

36-42 mins

| 30-35 mins

40-45 mins

Zucchini

| ****

1 lb

| Cut in quarters lengthwise, then cut in 1-inch pieces| ****

1 Tbsp

| ****

200

| ****

15-18 mins

| ****

25-28 mins

POULTRY

Chicken Breasts

| 2 breasts

4 breasts

| Bone in Boneless| Brushed with oil Brushed with oil| ****

200

| 25-30 mins

22-24 mins

| 30-35 mins

25-28 mins

Chicken Thighs

| 2 thighs

4 thighs

| Bone in Boneless| Brushed with oil Brushed with oil| ****

200

| 22-28 mins

18-22 mins

| 26-29 mins

25-28 mins

Crab Cakes

| 2 cakes

(6-8 oz each)

| ****

None

| ****

Brushed with oil

| ****

200

| ****

5-10 mins

| ****

10-13 mins

Lobster Tails

| 4 tails

(3-4 oz each)

| ****

Whole

| ****

None

| ****

200

| ****

5-8 mins

| ****

15-18 mins

Salmon Fillets| 3 fillets (4 oz each)| None| Brushed with oil| 200| 7-12 mins| 13-17 mins
Shrimp| 1 lb| Whole, peeled, tails| 1 Tbsp| 200| 7-10 mins| 10-13 mins
BEEF

Burgers

| 2 quarter-pound

patties, 80% lean

| ****

½ inch thick

| ****

Brushed with oil

| ****

200

| ****

8-10 mins

| ****

10-13 mins

Steaks

| 2 steaks

(8 oz each)

| ****

Whole

| ****

Brushed with oil

| ****

200

| ****

10-20 mins

| ****

14-18 mins

Pork Chops

| 2 thick-cut, bone- in chops (10-12 oz each)

2 boneless chops

(8 oz each)

| ****

Bone in Boneless

| ****

Brushed with oil Brushed with oil

| ****

200

| ****

15-17 mins

14-17 mins

| ****

23-27 mins

17-20 mins

Fish Sticks

| 18 fish sticks

(11 oz)

| ****

None

| ****

None

| ****

200

| ****

10-13 mins

| ****

16-19 mins

Pizza Rolls

| 1 bag

(20 oz, 40 count)

| ****

None

| ****

None

| ****

200

| ****

12-15 mins

| ****

15-18 mins

Dehydrate Chart

INGREDIENT	PREPARATION	TEMP (°C)	SINGLE ZONE DUALZONE
	TIMES ARE THE SAME FOR BOTH ZONES
FRUITS & VEGETABLES

Apples

| Cored, cut in 1/8-inch slices, rinsed in lemon water, patted dry| ****

60

| ****

7-8 hours

Asparagus| Cut in 1-inch pieces, lanced| 60| 6-8 hours
Bananas| Peeled, cut in 3/8-inch slices| 60| 8-10 hours
Beets| Peeled, cut in 1/8-inch slices| 60| 6-8 hours
Eggplant| Peeled, cut in ¼-inch slices, blanched| 60| 6-8 hours
Fresh Herbs| Rinsed, patted dry, stems removed| 60| 4 hours
Ginger Root| cut in 3/8-inch slices| 60| 6 hours
---|---|---|---
Mangoes| Peeled, cut in 3/8-inch slices, pit removed| 60| 6-8 hours
Mushrooms| Cleaned with soft brush (do not wash)| 60| 6-8 hours
Pineapple| Peeled, cut in 3/8-½-inch slices| 60| 6-8 hours
Strawberries| Cut in half or in ½-inch slices| 60| 6-8 hours

Tomatoes

| ****

Cut in 3/8-inch slices or grated; steam if planning to rehydrate

| ****

60

| ****

6-8 hours

Using Dual Cooking Technology: SMART FINISH

CHOOSE ANY TWO| ADD ONE RECIPE PER ZONE| | | SET BOTH ZONES AND USE SMART FINISH
---|---|---|---|---
RECIPE| AMOUNT| MIX OR COMBINE THESE INGREDIENTS| FUNCTION| TEMP/TIME
Crab Cakes| 2 crab cakes| Brush with melted butter| Air Fry| 195°C/15 mins
Balsamic Roasted Tomatoes| ****

2 pints cherry tomatoes

| ½ cup balsamic vinegar 1 Tbsp Canola oil| ****

Roast

| ****

195°C/15 mins

Maple Sage Pork Chops| 2-3 boneless pork chops (4 oz each)| 2 Tbsp canola oil

2 Tbsp Cajun seasoning

| ****

Roast

| ****

195°C/17-20 mins

Cajun Russet Potatoes

| ****

4 medium potatoes, diced

| ¼ cup ketchup, ¼ cup yellow mustard, 1 egg, ½ cup Panko breadcrumbs, ¼ cup Parmesan cheese| ****

Air Fry

| ****

200°C/30 mins

Classic Meatloaf

| 1 lb meatloaf mix (beef, pork, veal)| 2 Tbsp Canola oil

½ cup sliced almonds

| ****

Air Fry

| ****

165°C/35 mins

Green Beans with Almonds| 1 lb green beans, ends trimmed| 2 Tbsp Canola oil

½ cup sliced almonds

| ****

Air Fry

| ****

195°C/15 mins

Miso Glenzed Salmon| ****

3 salmon fillets (6 oz each)

| 2 Tbsp miso paste,1 teaspoon Canola oil, rub onto salmon| ****

Air Fry

| ****

195°C/15 mins

Honey Hazelnut Brussels Sprouts| 1 lb Brussels sprouts, cut in half| 2 Tbsp Canola oil,¼ cup honey,

½ cup chopped hazelnuts

| ****

Air Fry

| ****

195°C/23 mins

Buffalo Chicken Thighs| 4 boneless skin-on chicken thighs (4-5 oz each)| 1 cup buffalo sauce, toss with chicken| ****

Air Fry

| ****

200°C/27 mins

Plant Based ”Meat “Burger| 1 lb plant-based ground ”meat”(4 4-oz patties)| 1 Tbsp minced garlic, 1 Tbsp minced onion| ****

Air Fry

| ****

185°C/20 mins

Mediterranean

| 1 head cauliflower, cut in

½-inch florets

| ****

½ cup tahini, 2 Tbsp Canola oil

| ****

Air Fry

| ****

195°C/35 mins

French Fries| 1 lb French fries| Season as desired| Air Fry| 200°C/30 mins

Cooking Tips:

With larger amounts of food, the cooking time may only require a small With smaller amounts of food, the cooking time may only require a small decrease.
Shaking smaller foods halfway through the cooking time improves the end result and can help prevent unevenly fried
Add oil to fresh potatoes / chips for a crispy Fry the potatoes / chips within a few minutes of adding the oil.
When adding oil to any food always add the oil before you add the food to the To do this put the food in a bowl or similar container, then add the oil, stir the food until it is evenly coated then add the food to the basket.
Be careful when cooking food with a high fat content such as sausages as they tend to be These types of foods can produce a significant amount of smoke, particularly when cooked at high temperatures. This will not harm the air fryer or affect the final cooking result of the food.
Snacks that can be cooker in the oven can be cooked in the air
When baking, use a baking tin or oven dish placed inside the

Storage

Before storing, make sure that the hot air fryer is cool, clean and Never store the hot air fryer while it is wet.
Never wrap the cord tightly around the hot air fryer, wrap it loosely to avoid causing Store in a cool, dry place.

Specifications

Product code: 973922
Input: 220-240V ~ 50/60Hz
Output: 1450-1750W
Total capacity: 9 Litres
Working capacity: 2 x 4.5 Litres

Troubleshooting

PROBLEM	POSSIBLE CAUSE	SOLUTION

The air fryer does not work.

| The appliance is not plugged into the mains.| Put the mains plug in an earthed wall socket.

You have not set the timer.

| Turn the timer knob to the required preparation time to switch on the ap- pliance.

Food not fully cooked

| ****

The amount of the ingredients in the Fry- ing Tray is too much.

| Put smaller batches of ingredients in the Frying Tray. Smaller batches are fried more evenly.

The set temperature is too low.

| Turn the temperature control knob to the required temperature setting (see section ‘Settings’).

The preparation time is too short.

| Turn the timer knob to the required preparation time (see section ‘Settings’).

The ingredients are fried unevenly in the air fryer.

| ****

Certain types of the ingredients need to be shaken halfway throughout the preparation time.

| Ingredients that lie on the top of or across each other (e.g. fries) need to be shaken halfway throughout the prepara- tion time (see section ‘Settings’).
Fried snacks are not crispy when they come out of the air fryer| You use a type of snack meant to be prepared in a traditional deep fryer.| Use oven snacks or lightly brush some oil onto the snacks for a crispier result.

Cannot slide the pan into the appliance properly.

| ****

There is too much food in the Frying Tray.

| Do not fill the tray beyond the maximum amount indicated in the table on the earlier page.
---|---|---

White smoke comes out of the appliance

| ****

You are preparing greasy ingredients.

| Note that the temperature is well- controlled to be under 180°C, when you fry greasy ingredients in the air fryer.

Fresh potato fries are fried unevenly in the air fryer.

| ****

The pan still contains greasy residues from the previous use.

| White smoke is caused by grease heating up in the pan. Make sure you clean the pan properly after each use.

You did not soak the potato sticks prop- erly before you fried them.

| Soak the potato sticks in a bowl of water for at least 30 minutes; take them out and dry them with kitchen paper.

You did not use the right potato type.

| Use fresh potatoes and make sure they stay firm during frying.

Fresh potato fries are not crispy when they come out of the air fryer.

| ****

The crispiness of the fries depends on the amount of oil and water in the fries.

| Make sure you dry the potato sticks properly before you coat them with oil.
Cut the potato into thinner sticks for a crispier result.
Add slightly more oil for a crispier result.

First Year – 1 Year Retail Warranty:

Should defects due to faulty parts or workmanship develop, under normal domestic use, within 12 months from the original date of purchase please return the product to the store from where it was purchased for a refund or replacement.

Second Year – 1 Year Extended Warranty

Taurus takes pride in their product quality and therefore offer an extended 12 month warranty over and above the 1 Year Retail Warranty. Should defects due to faulty ma- terial or workmanship develop, under normal domestic use, after the 12 month period and within 24 months from the original date of purchase, please return the product postage pre-paid to Taurus for repair. Taurus will repair the product free of charge and return it to you directly. Taurus will replace a product with a similar product in the same or better condition, if the repair can- not be conducted for whatever reason.

NB: The 1 Year Extended Warranty is only valid for customers who have registered their warranty online at www.taurusappliances.co.za within the first year after making their purchase. See overleaf for details and instructions.

Before returning your product, check the following:

Your household mains supply socket is in good condition, working and switched on.

The mains supply circuit is not overloaded (White trip switch on your DB board is off).

You have read the trouble shooting guide in your Instruc- tions for Use.

All accessories and parts are present. The following conditions apply:

Please ensure you retain your receipt as this must be presented when making a claim under the terms of the guarantee. It is impossible to determine the guarantee period without proof of purchase, so please keep this in a safe place. (NB. Your guarantee can be scanned onto the Taurus web site for safe storage – see reverse side for details.)

If a refund or exchange is required the product must be complete with all accessories, parts and packaging. Missing parts will render the guarantee void.

Upon receipt of your appliance, check it for any transport damage to ensure it is safe for use. Return it to the store as soon as possible for exchange if damaged. The guarantee is void if products are damaged after use, so please do not use the damaged product.

Your product is designed for normal domestic household use. Failure to read and comply with the instructions for use, cleaning and maintenance will render your guar- antee void, so please read these instructions carefully to ensure your safety, and to get the most effective use from the product. (e.g. not removing lime scale; water deposits; insect infestation, and/or burnt products)

Any abuse, negligent, improper or accidental use or care will render the guarantee void and Creative Housewares (Pty) Ltd will not be liable for any loss or damage.

Any attempted repair, or replacement of unauthorised parts will render the guarantee void, so please contact an authorised service centre or service agent for any service or repair requirements.

NB: The guarantee on replaced products will be from the original date of purchase and not from when the date replacement was made.

All repairs carry a 3 month guarantee even if this falls outside of the 2 year guarantee period.

Taurus will attempt to conduct repairs within reasonable time in line with industry standards but cannot be held responsible or liable for any circumstances not under our control.

Repairs Out of the Warranty Period

If service or repair becomes necessary outside the warranty period, this service is still available however all transport/postage, spares and labour costs will be for the customers’ account. All chargeable repairs will require the customers’ written acceptance of the quote. Once the go-ahead has been received Taurus will undertake to conduct the repair within a reasonable time and maintain the condition of the product as received.

All repairs are guaranteed for 3 months from the date of the repair.

For any service, enquiries and complaints please contact our Customer Care on 086 111 5006 or e-mail help@creativehousewares.co.za from 08h00 to 15h00 Monday to Friday excluding public holidays. Please also note that the company is normally closed for 2 weeks around Christmas and New Year. Please send all prod- ucts for repair postage pre-paid to one of the service centres listed on the back of this page.

National Service Centre: 086 111 5006 | e-mail: help@creativehousewares.co.za www.creativehousewares.co.za