SERVIT 423PDW12D1 12-Inch Humidified Rotating and Non-Rotating Pizza/Pretzel Warmers User Manual

June 5, 2024
SERVIT

SERVIT 423PDW12D1 12-Inch Humidified Rotating and Non-Rotating

Pizza/Pretzel Warmers

SERVIT-423PDW12D1-12-Inch-Humidified-Rotating-product

Owner’s Information

Please complete this information and retain this manual for the life of the equipment. For warranty purposes, please fill out and retain this information. An example of the serial plate(s) for these units are included below for reference.

  • Model No.
  • Serial No.
  • Date of Purchase

Servit humidifed Rotating and Non-rotating pizza/pretzel warmers are designed to keep foods at optimum serving temperatures without affecting quality, for hours at a time. Hold anything from hot pretzels, fresh pizza, nachos, hot dogs, and more, perfect for commercial environments such as convenience stores, self-service restaurants, and supermarkets. All models include standard features such as LED lighting to effectively illuminate food product, and 3-sided merchandiser decal slots for effective merchandising. Controls are top mounted for convenient access and adjustment. They are built for tough front-of-house duty with rugged stainless-steel construction, heavy-duty hardware, and smart merchandising features to attract any customer. On rotating models, the rotating racks will stop automatically when either the front or rear door is opened, making it ideal for front or back counter applications. On non-rotating models, the racks are fully adjustable on height to allow for various sizes of pre-packaged foods. All models come in either 1 or 2 door configurations for use on a back counter or the order line for impulse purchases and easy reloading from the operator side. This manual provides the installation, safety, and operating instructions for Rotating and Non-rotating pizza/pretzel warmers. ServIt recommends all installation, operating, and safety instructions appearing in this manual be read prior to installation or operation of the unit.

SAFETY WARNINGS

ServIt Humidified Pizza/Pretzel Warmers are designed, built, and sold for commercial use and should be operated by trained personnel only. Clearly post all CAUTIONS, WARNINGS, and OPERATING INSTRUCTIONS near each unit to insure proper operation and to reduce the chance of personal injury and/or equipment damage.

WARNING : Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance. Keep the area free and clear of combustible materials.

WARNING : Improper installation, adjustment, alteration, service, or maintenance can cause property damage, injury or death. Read the Installation, Operating and Maintenance Instructions thoroughly before installing or servicing this equipment.

CAUTION : These models are designed, built, and sold for commercial use only. If these models are positioned so the general public can use the equipment, make sure all cautions, warnings, and operating instructions are clearly posted near each unit so that anyone using the equipment can use it correctly and not injure themselves or the equipment.

CAUTION : Make sure food product has been heated to the proper food-safe temperature before placing in unit. Failure to heat food product properly may result in serious health risks. This unit is for holding preheated food product only.

CAUTION : Locate unit in an area that is convenient for use. The location should be level and strong enough to support the weight of the unit and contents.

ELECTRIC SHOCK HAZARD:

  • Plug unit into a properly grounded electrical receptacle of the correct voltage, size, and plug configuration. If plug and receptacle do not match, contact a qualified electrician to determine and install proper voltage and size electrical receptacle.
  • Installation must conform to all local electrical codes, and where applicable must be installed by a qualified electrician. Installation by unqualified personnel will void unit warranty and may lead to electric shock or burn, as well as damage to unit and/or its surroundings.
  • Turn OFF power switch, unplug power cord/turn off power at circuit breaker, and allow unit to cool before performing any cleaning, adjustments, or maintenance.
  • DO NOT submerge or saturate with water. Unit is not waterproof. Do not operate if unit has been submerged or saturated with water.
  • Unit is not weatherproof. Locate unit indoors where ambient air temperature is a minimum of 70°F (21°C).
  • Do not clean unit when it is energized or hot.
  • Do not steam clean or use excessive water on the unit.
  • This unit is not “jet-proof” construction. Do not use jetclean spray to clean this unit.
  • Do not pull unit by power cord.
  • Discontinue use if power cord is frayed or worn.
  • Do not allow liquids to spill into the unit.
  • This unit must be serviced by qualified personnel only. Service by unqualified personnel may lead to electric shock or burn.

FIRE HAZARD:

  • Locate unit a minimum of 12″ (25 mm) from combustible walls and materials. If safe distances are not maintained, discoloration or combustion could occur.
  • Do not use harsh chemicals such as bleach (or cleaners containing bleach), oven cleaners, or flammable cleaning solutions to clean this unit.

BURN HAZARD:

  • Some exterior surfaces on unit will get hot. Use caution when touching these areas.
  • Use caution when opening doors. Hot air escapes when door is open.

SPECIFICATIONS

  • Cordset configuration: 120V NEMA 5-15P, 3 Wire grounded cord
  • If the supply cord is damaged, the manufacturer or an authorized service agent or a similarly qualified person must replace it to avoid a hazard or voiding the warranty:

Item #| Maximum Pizza Size| # of Doors| Includes Pretzel Rack| # of Shelves| Rotating| Voltage| Wattage
---|---|---|---|---|---|---|---
12″ Pizza Warmers, Rotating
423PDW12D1| 12″| 1| N| 4| Y| 120V| 800W
423PDW12D2| 12″| 2| N| 4| Y| 120V| 800W
12″ Pizza/Pretzel Warmers, Rotating
423PDW12D1P| 12″| 1| Y| 4| Y| 120V| 800W
423PDW12D2P| 12″| 2| Y| 4| Y| 120V| 800W
12″ Pizza Warmers, Non-Rotating
423PDW12D1S| N/A| 1| N| 4| N| 120V| 800W
423PDW12D2S| N/A| 2| N| 4| N| 120V| 800W

CONTROL PANEL

Letter Description
A Motor Switch
B Light Switch
C Heat Switch
D Thermostat Dial
E Heat Indicator Light
F Temperature Display

OPERATING INSTRUCTIONS

General Information:

  • Always clean equipment thoroughly before first use. (See general cleaning instructions).
  • Check rating label for your model designation and electrical rating.
  • For best results, use stainless steel countertops.

WARNING:
ELECTRICAL SHOCK HAZARD. FAILURE TO FOLLOW THE INSTRUCTIONS IN THIS MANUAL COULD RESULT IN SERIOUS INJURY OR DEATH. Electrical Ground is required on this appliance. Do not modify the power supply cord plug. If it does not fit into the outlet, have the proper outlet installed by a qualified electrician Do not use an extension cord with this appliance. Check with a qualified electrician if you are unsure as to whether the appliance is properly grounded.

General Operating Instructions

  • All foodservice equipment should be operated by trained personnel.
  • Do not allow your customers to come in contact with any surface labeled CAUTION HOT.
  • Where applicable: Never pour cold water into dry heated units.
  • Never hold perishable food below 150°F (66°C).

Unboxing Instructions

CAUTION : Pizza/pretzel warmer units are heavy and require two people to install.

  1. Remove unit from carton and all packaging materials from the unit.
  2. Remove the manual/information packet from the unit.
  3. Place the unit in desired location.
  4. NOTE : Place where the ambient air temperature is constant and a minimum of 70°F, and maximum 85°F. Avoid areas that are subject to active air movements or currents. Make sure the unit is located on a solid, level area and at a proper height for convenient use and also following health standards.
  5. Locate an outlet of the correct plug and voltage type for the unit and plug in to.

Set-Up & Operating Instructions

  1. Ensure unit is properly plugged into adequate, grounded power outlet.
  2. Turn the motor, light, and heat switches to the “I” (on) position.
  3. If low levels of humidity are desired, fill the bottom mounted water pan approximately ¾ full with distilled water.
  4. Set the thermostat to the desired temperature setting (see recommended settings).
  5. Allow the unit 30 minutes to preheat to the desired temperature and humidity levels.

NOTE: A fully filled water pan can work continuously for 6-8 hours. The working time depends on different parameters, food type, frequency of door openings, as well as other factors. Failure to refill the water pan may result in damaged unit and/or voided product warranty.

NOTE : Different kinds of food will affect the cabinet temperature and humidity. The temperature on display is the cabinet temperature, not the food temperature. Follow all HAACP and safe food handling guidelines as dictated by Local, State and Federal governments.

Recommended Settings Chart

NOTE : Temperature and humidity settings will require adjustment according to type and quantity of food, and number of times door(s) are opened during operation. These are recommendations based on ideal environments, and will need adjusted according to the usage environment.

GENERAL CLEANING

NOTES :

  • Never clean any electrical unit by immersing it in water. Turn off unit and unplug before surface cleaning.
  • Always clean equipment thoroughly before first use. Clean unit daily. Except where noted on charts: Use warm, soapy water. Mild cleansers and PLASTIC scouring pads may be used to remove baked-on food and water scale.
  • Turn off electrical units before cleaning or servicing.

Instructions

  1. Follow general cleaning instructions (above).
  2. Remove all food, remove all shelves (see specific instructions below).
  3. Remove and drain water pan, wipe dry.
  4. If Lime or Mineral build-up occurs, follow below guide on “removing lime and mineral deposits”.

NOTE : Cleaning solution or Delimer may be run through the water tank. Excess water is needed to flush out the cleaning solution through the line and tank until the water flows clear.

Cleaning and Installation of Rotary Shelves

SERVIT-423PDW12D1-12-Inch-Humidified-Rotating-2

  1. Turn off the unit and unplug it, allow the unit up to 30 minutes to cool down. NOTE: Opening the glass door(s) can help speed up the cooldown process.
  2. Loosen top nut and bolt of the rotary shelf and remove.
  3. Remove the rotary shelf from the heated cabinet and handwash with warm soapy water and air dry.
  4. Place shelf back into unit, securing using the nut and bolt.

Removing Lime and Mineral Deposits:

  1. Turn off the unit, unplug, and allow the unit to cooldown.
  2. After the unit has cooled, remove and empty the water pan.
  3. Fill the water pan with a mixture of 70% water and 30% white vinegar to a level where it covers the lime and mineral deposits.
  4. Plug in and turn on the unit to the highest temperature and humidity settings. Allow the unit to run for 30 minutes.
  5. Turn off the unit and unplug the power cord, allow unit to cool.
  6. Allow the water pan to stand with the deliming solution for at least two hours (the time required will vary depending on the amount of deposits in the water tank).
  7. Remove water pan, empty and flush with clean water.
  8. Continue to fill and drain the water pan with clean water until the deliming solution is flushed out and the water flows clear.
  9. Replace the rack, plug unit in and refill the water pan with distilled water.

NOTE : If lime and mineral deposits are still present in the water pan, repeat this procedure and increase the amount of time the de-liming mixture stands in the water pan.

WIRING DIAGRAMS

Rotating Models Only:

SERVIT-423PDW12D1-12-Inch-Humidified-Rotating-3

Non-Rotating Models Only:

SERVIT-423PDW12D1-12-Inch-Humidified-Rotating-4

TROUBLESHOOTING

Issue Reason Solution
No lighting in the interior of the cabinet Unit is not plugged in Inspect

power source, ensure power cord is undamaged
LED light failure| Replace LED lights
__

__

__

Unit is not hot enough

| Thermostat off| Dial in temperature
Defective Thermostat or Heating Element| Contact place of purchase or authorized service agent
Unit has not had enough time to preheat| Allow unit 30 minutes to reach operating temperature
Temperature is set too low| Change the temperature to a higher setting
Door(s) are not closed completed| Make sure door(s) are completely closed
__

__

Unit is too hot

| Temperature is set too high| Change the temperature to a lower setting
Unit is connected to incorrect power supply| Contact authorized service agent
Defective Thermostat or Heating Element| Contact place of purchase or authorized service agent
__

Product is too dry

| Door(s) are open| Make sure door(s) are completely closed
Water pan is empty| Fill water pan up
__

__

__

Unit is not working at all

| Unit is not plugged in| Plug unit into proper power supply
Unit is not turned on| Turn unit on using on/off switch
Circuit breaker tripped| Reset circuit breaker
Controls are defective| Contact place of purchase or authorized service agent
Defective thermostat or heating element| Contact place of purchase or authorized service agent

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