reolink RLC-520A 5MP Outdoor Network Dome Camera Instruction Manual

: June 5, 2024
: reolink

Table of Contents

reolink RLC-520A 5MP Outdoor Network Dome Camera
What’s in the Box
Camera Introduction
Connection Diagram
Set up the Camera
Mount the Camera
- Installation Tips
Troubleshooting
Speciﬁcations
Notiﬁcation of Compliance
- FCC Compliance Statement
- Simpliﬁed EU Declaration of Conformity
Limited Warranty
References
Read User Manual Online (PDF format)
Download This Manual (PDF format)

reolink RLC-520A 5MP Outdoor Network Dome Camera

reolink-RLC-520A-5MP-Outdoor-Network-Dome-Camera-product-
image

What’s in the Box

NOTE: Camera and accessories vary with different camera models that you purchase.

Camera Introduction

Connection Diagram

Before using the camera, please connect your camera as instructed below to ﬁnish initial setup.

Connect the camera to a Reolink NVR (not included) with an Ethernet cable.
Connect the NVR to your router, and then power on the NVR.

NOTE: The camera should be powered with a 12V DC adapter or a PoE powering device such as PoE injector, PoE switch or Reolink NVR
(not included in the package).
You may also connect the camera to a PoE switch or PoE injector.

Set up the Camera

Download and launch the Reolink App or Client software, and follow the onscreen instructions to ﬁnish initial setup.

On Smartphone
Scan to download the Reolink App.
On PC
Download path of the Reolink Client: Go to https://reolink.com > Support App & Client.

NOTE: If you are connecting the camera to a Reolink PoE NVR, please set up the camera via the NVR interface.

Mount the Camera

Installation Tips

Do not face the camera towards any light sources.
Do not point the camera towards a glass window. Or, it may result
in poor image performance because of the window glare by infrared LEDs, ambient lights or status lights.
Do not place the camera in a shaded area and point it towards a well-lit area. Or, it may result in poor image performance. For better image quality, please make sure that the lighting condition for both the camera and the capture object is the same.
For better image quality, it’s recommended to clean the lens with a soft cloth from time to time.
Make sure the power ports are not exposed to water or moisture or blocked by dirt or other elements.
The camera comes with waterproof design so it can work properly under conditions like rain and snow. However, it doesn’t mean the camera can work underwater.
Do not install the camera at places where rain and snow may hit the lens directly.
The camera may work in extreme cold conditions as low as -25°C. Because when it is powered on, the camera will produce heat. You may power on the camera indoors for a few minutes before installing it outdoors.

To separate mounting plate from the dome camera, hold and press on the camera top and turn anticlockwise.
Drill holes according to the mounting hole template and screw the mounting plate to the mounting holes on the ceiling.
NOTE: Use the drywall anchors included in the package if needed.
Mount the camera to the mounting plate and turn the camera clockwise to lock it tightly. If the camera is not locked properly, the camera may fall when you turn it anticlockwise to adjust the surveillance angle.
NOTE: Run the cable through the cable notch on the mount base.
Once the camera is installed, you may rotate the camera body manually to adjust the camera’s surveillance angle.

Troubleshooting

Camera is not Powering on

If your camera is not powering on, please try the following solutions:

Make sure your camera is powered on properly. The PoE camera should be powered by a PoE switch/injector, a Reolink NVR or a 12V power adapter.
If the camera is connected to a PoE device as listed above, connect the camera to another PoE port and see if the camera will power on.
Try again with another Ethernet cable.

If these won’t work, contact Reolink Support https://support.reolink.com/.

Infrared LEDs Stop Working

If the Infrared LEDs on your camera stop working, please try the following solutions:

Enable infrared lights on Device Settings page via Reolink App/Client.
Check if the Day/Night mode is enabled and set up auto infrared lights at night on Live View page via Reolink App/Client.
Upgrade the ﬁrmware of your camera to the latest version.
Restore the camera to factory settings and check out the infrared light settings again.

If these won’t work, contact Reolink Support https://support.reolink.com/.

Failed to Upgrade Firmware

If you cannot upgrade ﬁrmware for the camera, try the following solutions:

Check out the current camera ﬁrmware and see if it is the latest one.
Make sure that you download the correct ﬁrmware from Download Center.
Make sure that your PC is working on a stable network.

If these won’t work, contact Reolink Support https://support.reolink.com/.

Speciﬁcations

Hardware Features
Night Vision: 30 meters (100ft)
Day/Night Mode: Auto switchover
General
Operating Temperature: -10°C to 55°C (14°F to 131°F)
Operating Humidity: 10%-90%
Ingress Protection: IP66
For more speciﬁcations, visit https://reolink.com/.

Notiﬁcation of Compliance

FCC Compliance Statement

This device complies with Part 15 of FCC Rules. Operation is subject to the following two conditions:

This device may not cause harmful interference, and
This device must accept any interference received, including interference that may cause undesired operation. For more information, visit: https://reolink.com/fcc-compliance-notice/.

NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in residential installation.

Simpliﬁed EU Declaration of Conformity

Reolink declares that this device is in compliance with the essential requirements and other relevant provisions of Directive 2014/30/EU.

Correct Disposal of This Product

This marking indicates that this product should not be disposed with other household wastes. throughout the EU. To prevent possible harm to the environment or human health from uncontrolled waste disposal, recycle it responsibly to promote the sustainable reuse of material resources. To return your used device, please use the return and collection systems or contact the retailer where the product was purchased. They can take this product for environmentally safe recycling.

Limited Warranty

This product comes with a 2-year limited warranty that is valid only if purchased from Reolink official stores or a Reolink authorized resellers. Learn more: https://reolink.com/warranty-and-return/.
NOTE: We hope that you enjoy the new purchase. But if you are not satisﬁed with the product and plan to return, we strongly suggest that you reset the camera to factory default settings and take it out the inserted SD card before returning.
Terms and Privacy
Use of the product is subject to your agreement to the Terms of Service and Privacy Policy at reolink.com. Keep out of reach of children.
End User License Agreement
By using the Product Software that is embedded on the Reolink product, you agree to the terms of this End User License Agreement (“EULA”) between you and Reolink. Learn more: https://reolink.com/eula/.