tandem T:Connect Mobile App and T Slim X2 Insulin Pump Instructions
- June 5, 2024
- Tandem
Table of Contents
T: CONNECT MOBILE APP AND T: SLIM X2 INSULIN PUMP
Bolus From Your Smartphone
T: Connect Mobile App and T Slim X2 Insulin Pump
The instructions below are provided as a reference tool for patients or caregivers who are already familiar with the use of an insulin pump and with insulin therapy in general and have already installed the t: connect mobile app on their smartphone and paired it with their t: slim X2 insulin pump. Not all screens are shown and some screens may vary depending on your smartphone model. For more detailed information on the operation of the t: connect mobile app, please refer to the appropriate section in the User Guide.
From the Navigation bar,
tap Bolus.| Tap 0 grams to enter the
carbs for the user’s bolus.
⚑ Note: If this area reads “units,” the
carb feature is turned off in the active
Personal Profile| Use the numeric keypad
to enter the desired value. Tap
Done to close the keypad| Tap + mg/dL, and use the keypad to enter the user’s
blood glucose (BG) value, and then tap Done
⚑ Note: If certain advanced features are being used, the
current Dexcom G6 continuous glucose onitoring
(CGM) reading may auto-populate
If a BG is entered that is above the user’s target the option to add a
correction bolus will appear. To accept adding a correction bolus, tap Yes;
otherwise, tap No.
If a BG is entered that is below the target but above 70 mg/dL, the option to
reduce the bolus amount will appear. To accept that reduction tap Yes;
otherwise, tap No.
If needed, tap the calculated units to manually adjust the recommended dose.
Tap Next (iOS) or the Right Arrow (Android) to continue.
⚑ Note: If a bolus is calculated that is larger than your Max Bolus setting,
the bolus will be reduced.
Verify the dose and tap Confirm (iOS) or the Checkmark (Android) to
continue. To make changes or view calculations, tap Back (iOS) or the Back
Arrow (Android).
⚑ Note: Calculations above are based on preset insulin-to-carb ratios and
correction factors, which may be set in Personal Profiles.
Tap Deliver Bolus. The Bolus Confirmed screen will appear to confirm delivery
has started on both the insulin pump and the t:connect mobile app.
⚑ Note: Bolus delivery will not start without an active Bluetooth ® wireless
connection.
⚑ Note: Use your smartphone’s security feature to confirm the bolus request.
A BOLUS IN PROGRESS bar will appear until the entire bolus has been delivered. To cancel the undelivered portion of the bolus, tap X on the home screen of the pump or Dashboard of the: connect mobile app. Then tap Yes to confirm cancellation.
⚑ Note: If the app loses Bluetooth connection you can check the status
directly on the pump, and the bolus can be canceled, if needed, directly from
the pump.
⚠ Warning: DO NOT ignore symptoms of high or low glucose. If the readings
on your t: connect mobile app do not match your symptoms, check your pump
display and confirm that it has an established Bluetooth connection with your
smartphone.
Compatible Devices
A compatible smartphone is required to initiate a bolus on the t: slim X2
insulin pump with the t: connect mobile app. Please visit
tandemdiabetes.com/mobilesupport or the App Guide for information on
compatible devices and operating systems.
** R ecommended Smartphone Setup
See the Getting Started and Troubleshooting tips in the App Guide (Settings >
Help > App Guide) for the use and setup of your smartphone. Important topics
also covered include managing operating system updates and supported devices.
Bolus Feature Unavailable**
You must rely on your pump for all therapy decisions if your smartphone is not
compatible, becomes lost or damaged, or loses Bluetooth connectivity with your
pump for any reason.
The information on the t: connect mobile app display may not be identical to
the current status of your pump. Wireless uploads from the t: connect mobile
app to the cloud-based t: connect web application require a compatible phone
and internet or wireless data connection. Uploads to the t: connect web
application do not take place in real-time and should not be relied upon by
healthcare providers or caregivers for remote patient monitoring. Standard
carrier data rates may apply.
Important Safety Information:
RX ONLY. The t: slim X2 insulin pump with interoperable technology is an
alternate controller enabled (ACE) pump that is intended for the subcutaneous
delivery of insulin, at set and variable rates, for the management of diabetes
mellitus in people requiring insulin. The pump is able to reliably and
securely communicate with compatible, digitally connected devices, including
automated insulin dosing software, to receive, execute, and confirm commands
from these devices. The pump is indicated for use in individuals six years of
age and greater. The pump is intended for single-patient, home use and
requires a prescription. The pump is indicated for use with NovoLog or Humalog
U-100 insulin. Users of the pump must: be willing and able to use the insulin
pump and all other system components in accordance with their respective
instructions for use; test blood glucose levels as recommended by their
healthcare provider; demonstrate adequate carb-counting skills; maintain
sufficient diabetes self-care skills; see a healthcare provider(s) regularly;
and have adequate vision and/or hearing to recognize all functions of the
pump, including alerts. The t: slim X2 pump must be removed before MRI, CT, or
diathermy treatment. Visit tandemdiabetes.com/safetyinfo for additional
important safety information.
t: connect mobile app: The feature set available within the t: connect mobile
app is dependent on the pump software version and the compatible smartphone’s
model and operating system (OS).
- The Display and Data Upload feature set provides a secondary display of pump and continuous glucose monitoring (CGM) information, including the display of your pump alerts and alarms, and enables wireless uploading of the pump and CGM data to the Tandem cloud through the internet or wireless data connection. Standard carrier data rates may apply.
- The Bolus Delivery plus Display and Data Upload feature set additionally allows users to request, stop, and cancel a bolus on the pump from the t: connect mobile app. At least one smartphone security setting must be enabled to utilize the Bolus Delivery feature of the t: connect mobile app.
- WARNING: Always rely on your pump to make therapy decisions when using a smartphone that is incompatible with the Bolus Delivery feature.
- PRECAUTIONS: Always rely on your pump to make therapy decisions if using a smartphone that is incompatible, the smartphone is lost or damaged, or the smartphone loses Bluetooth® Connectivity with your pump. Important pump alerts and alarms are only received as app notifications when enabled and the app is either active or running in the background.
© 2022 Tandem Diabetes Care, Inc. All rights reserved. Tandem Diabetes Care, t: connect, and t: slim X2 are either registered trademarks or trademarks of Tandem Diabetes Care, Inc. in the United States and/or other countries. Dexcom and Dexcom G6 are registered trademarks of Dexcom, Inc. in the United States and other countries. The Bluetooth wordmark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Tandem Diabetes Care is under license. Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. Google Play and the Google Play logo are trademarks of Google LLC. All third-party marks are the property of their respective owners. ML-1008363_B
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t: connect Mobile App
References
- Diabetes Management | Insulin Pumps | Tandem Diabetes Care
- Important Safety Information - Tandem Insulin Pumps