Tandem Diabetes Care Launches tslim X2 Insulin Pump Software User Guide

June 1, 2024
TANDEM Diabetes Care

PROFESSIONAL
Launches tslim X2 Insulin Pump Software

User Guide

Launches tslim X2 Insulin Pump Software

Software Setup Guide

Conveniently view three different reports so you can work with your patients to spot trends and make meaningful adjustments.

  1. Visit source.tandemdiabetes.com
  2. Sign in and connect a Tandem Diabetes Care insulin pump to your computer
  3. In the menu, click Upload Pump, then Start Upload

Browser Requirements

Professional Users can upload pump data from a
Windows or Mac computer using the latest versionof Microsoft Edge or Google Chrome. Reports can be viewed on the latest versions of Edge, Chrome, or Safari.

Supported Operating Systems (OS) include:
✓ Windows 10 or later
✓ Mac OS Catalina (10.15.7) or later

In addition, the following settings are required:

  1. JavaScript must be enabled in the browser

  2. Cookies must be enabled in the browser

  3. Pop-up blockers must be disabled for
    source.tandemdiabetes.com

  4. source.tandemdiabetes.com should be accessible from your computer

USB Requirements

Tandem Source requires an available USB port to communicate with supported devices.

Network Requirements

  1. A broadband network internet connection of 1.5 Mbps or better
  2. Firewall exceptions that allow browser access to *.tandemdiabetes.com on port 80 and 443

Additional Support

Additional details are available in the Tandem Source Professional User Guide.

© 2024 Tandem Diabetes Care, Inc. All rights reserved. Tandem Diabetes Care, the Tandem logo, and Tandem Source are either registered trademarks or trademarks of Tandem Diabetes Care, Inc. in the United States and/or other countries. Mac OS and Safari are registered trademarks of Apple Inc. Chrome is a trademark of Google LLC. All other third-party marks are the property of their respective owners. ML-1013713_A

833-509-3598
tandemdiabetes.ca
FOR USE INCANADA ONLY

Tandem Source
Your Source for all things Tandem.

References

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