MuxLab 500789 DigiSign 4K Signage Player Installation Guide

DigiSign 4K Signage Player (500789)
**Quick Installation Guide

**

Overview

The DigiSign 4K Signage Player (model 500789) is capable of playing multiple audio/video content simultaneously in a multiview window up to 4K/60 (4:4:4) from a local network, the Internet, or internal memory, and supports multiview capability (including dual 4K videos, or multiple 1080p videos and supports a scheduler to automatically deliver the windowed audio/video content based on a yearly schedule. Multiple videos, audio, and image file formats are supported. The unit delivers 4K@60Hz (4:4:4) content to a display or to a MuxLab AV over an IP system to be distributed to multiple displays and video wall arrangements. The Player supports a Keyword Dictionary, Proof of Play, and Interactive Mode.
The exceptionally low bandwidth requirements of this device allow it to accept streaming audio/video content over a local network, and over the Internet. The unit may be extended up to 100m from the Ethernet switch over CAT5/6 cable.
The DigiSign 4K Signage Player is managed by the DigiSign CMS (Content Management System) Software running on a PC, which supports video, audio, and image content as well as HTML5, RSS feeds, and many other widgets. Digidesign CMS can easily and quickly create digital signage content and schedule the content to be played on the Player. The Player has 128GB of internal memory to store the created signage content and schedule in order to run autonomously.
Applications
Applications include digital signage/media player, audio/video streaming over LAN and Internet, commercial and residential AV systems, corporate lobbies, malls and boutiques, airports, subway/train/bus stations, etc.

Installation

1. Connect the player to the HDMI display equipment with an HDMI compliant cable, or alternatively connect the Player to an AV over IP Transmitter to be able to connect to multiple AV over IP Receivers and/or video walls, and turn on the Display equipment.

2. Using a CAT5/6 cable connect the Ethernet port of the player to an Ethernet switch.

3. Next, connect the power supply to the unit and then to an AC outlet. The Power LED will turn on and the unit will start up.

4. MuxLab’s DigiSign CMS software can now be used to discover the 500789 and manage the unit.
   Please reference the DigiSign CMS manual on how to discover, manage, schedule, and publish signage content to this Player.
   The unit is configured in DHCP mode by default and will be assigned an IP address if your network has a DHCP server.

5. If audio extraction is required, connect a Stereo 3.5 mm audio cable to the 3.5 mm jack for analog audio, and then connect the other cable end to audio equipment.

6. The following diagram illustrates a typical configuration.

Troubleshooting

The following table describes some of the symptoms, probable causes, and possible solutions in regard to the installation of the DigiSign 4K Signage Player:

• Check the HDMI Cable Quality
• Check if IGMP is enabled on the Ethernet Switch
• Validate your video stream
USB drive not detected| (function not available in the current release, for future use)| (function not available in the current release, for future use)

If you still cannot diagnose the problem, please call MuxLab Customer Technical Support at 877-6895228 (toll-free in North America) or (+1) 514-905-0588 (International).

Specifications

One (1) RJ45 Ethernet connection for LAN connection. Four (4) USB 3.0 connectors (for future use).
One (1) 3.5mm output connector for audio extraction. One (1) 2.1mm power connector.
Maximum Distance| Cat5e/6: 330ft (100m) from Ethernet Switch. Unlimited over the Internet
Note: When installed in an electrically noisy environment, an STP cable must be used. Also, cross-connection reduces the effective distance depending on the grade of twisted cable used.
RJ45 Pin Configuration
Reverse Polarity Sensitive. Use EIA/TIA 568A or 5868 straight-through wiring.| RJ45 Link
Pin 1 (R) Pin 2 (T)
Pin 3 (R) Pin 6 (T)
Pin 4 (R) Pin 5 (T)
Pin 7 (R) Pin 8 (T)
Power Supply| Includes a 12VDC/ 2A power adapter.
Power Consumption| 12W
Temperature| Operating: 0° to 40°C Storage: -20° to 85°C
Humidity: Up to 95% non-condensing
Dimensions| 4.5″ x 4.0″ x 1.6″ (115mm x102mm x 42mm)
Weight| 1.44 lbs (0.65kg)
Compliance| Regulatory: FCC, CE, RoHS Flammability: 94V0
Warranty| 3 years
Order Information| 500789 DigiSign 4K Signage Player (UPC: 627699007891)

2321 Rue Cohen, Montreal, Quebec, Canada, H4R 2N7
Tel:514-905-0588
Fax:514-905-0589
Toll-Free (North America):877-689-5228
E-mail:info@muxlab.com
URL:www.muxlab.com
94-000941-B SE-000941-B 
© MuxLab Inc.

Documents / Resources

| MuxLab 500789 DigiSign 4K Signage Player [pdf] Installation Guide
500789, DigiSign 4K Signage Player, 4K Signage Player, Signage Player, 500789, Player
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