FIBARO FIB-HOMEC3 Home Center 3 Smart Home Game Changer Installation Guide

FIBARO FIB-HOMEC3 Home Center 3 Smart Home Game Changer

Important safety information

Read this manual carefully before installing and operating the product.

Warning!

• The manufacturer will not be held responsible for any loss or damage resulting from not following the instructions. Store this manual in a secure place for future reference.
• This product is not a toy. Keep away from children and animals.
• When wall-mounted, do not place the product higher than 2 meters from the floor.

Caution!

• Do not attempt to disassemble, repair or modify this product yourself. Any repair should be performed only by an authorized FIBARO service.
• This product is designed for indoor use only. Do not use it outside!
• Do not expose this product to moisture, water, or other liquids. Never place any water-carrying vessels near the product.
• Do not use the product outside of the recommended temperature and humidity ranges.
• Keep the product away from heat sources and do not place it under direct sunlight.
• Do not cover the product during operation.
• Do not place anything on the product.
• Do not connect cables longer than 3 meters to the interfaces.

Note

• Do not place the product in metal boxes or on metal surfaces for best radio performance.
• Create system backups regularly to prevent losing your system configuration.
• Connect (LAN) interface to your local network only. Make sure your local network is secure and can be accessed by trusted devices only.

Installation

Using Ethernet cable (recommended)

1. Connect the gateway to your home’s Internet router using the provided Ethernet cable.
2. Plug the provided power adapter into an outlet and connect it to the gateway.
3. The gateway will turn on and the indicator will turn copper.

Using Wi-Fi only

1. Plug the provided power adapter into an outlet and connect it to the gateway.
2. The gateway will turn on and the indicator will turn copper.
3. Connect your computer to the Wi-Fi network created by the gateway. You will find the Wi-Fi SSID (name) and password on the bottom of the device.

First configuration

1. Scan the QR code and download the Yubii Home Center app.
2. Launch the application and follow the displayed instructions.

Alternative configuration

1. Go to find.fibaro.com (use 10.42.0.1 if you connect to the Wi-Fi network created by the gateway and go to step 4).
2. A list of all gateways in your home network will be displayed.
3. Click Open next to the gateway you want to configure.
4. Choose your language.
5. Login with default credentials:
6. Login: admin
7. Password: admin
8. Configure the gateway by following the steps in the Configuration Interface.

Remote access

To control the gateway outside your house:

1. In your Internet browser go to id.cloud.fibaro.com.
2. Create an account.
3. Go to Remote Access and add your gateway.

Mobile apps

To control the gateway with a mobile device, install the Home Center app. You can download the Home Center mobile app here:

Status indicators

• Power
  Copper – powered

• Internet
  Copper – connected to the Internet. Red – disconnected from the Internet

• LAN
  Copper – connected to LAN. Fast pulsing copper – connecting to LAN

• Wi-Fi
  Copper – connected to Wi-Fi. Fast pulsing copper – connecting to Wi-Fi Red – incorrect Wi-Fi password / other error Green – Wi-Fi in Access Point mode

• Installer
  Copper – installer assigned. Green – remote support enabled Red – installer not assigned

• Recovery
  Red – in Recovery Mode. Fast pulsing green – creating backup Slow pulsing copper – update available

• Smart Home
  Slow pulsing copper – adding mode Fast pulsing copper – removing mode 3x green blink – adding successful 3x red blink – adding not successful

• Security
  Red–alarm armed. The Green – alarm disarmed

Buttons

Power

• Click
• Hold for 5s
• Hold for 15s
• Wake up
• Sleep mode
• Restart

Recovery

Specifications

General information

Radio Communication

869.7-870.0 MHz *

| +14 dBm
Wi-Fi

(802.11 b/g/n/a/ac)

| 2400.0-2483.5 MHz| +20 dBm
5150.0-5250.0 MHz| +14 dBm

433Mhz

| 433.05-434.04 Mhz| +10 dBm
433.05-434.04 Mhz| +14 dBm
868Mhz| 868.0-869.65 MHz| +10 dBm
ZigBee| 2400.0-2483.5 MHz| +10 dBm
Bluetooth Low Energy| 2400.0-2483.5 MHz| +4 dBm

Given frequencies are only for the European Union device version. For other device versions, local regulations apply.

Warranty terms and conditions

1. FIBAR GROUP S.A. with its registered office in Wysogotowo, ul. Serena 3, 62-081 Wysogotowo, entered into the Register of Entrepreneurs of the National Court Register maintained by the District Court for Poznań-Nowe Miasto and Wilda in Poznań, VIII Commercial Division of the National Court Register (KRS) under number: 553265, NIP 7811858097, REGON: 301595664, share capital PLN 1,182,100 paid in full, other contact information is available at: www.fibaro.com. (hereinafter “the Manufacturer”) guarantees that the device sold (hereinafter referred to as: “the Device”) is free from material and manufacturing defects.

2. The Manufacturer shall be responsible for the malfunctioning of the Device resulting from physical defects inherent in the Device that cause its operation to be incompatible with the specifications within the period of:

   • 24 months from the date of purchase by the consumer,
   • 12 months from the date of purchase by a business customer. The consumer and business customer hereinafter collectively referred to as “Customer”.

3. The Manufacturer shall remove any defects revealed during the warranty period, free of charge, by repairing or replacing (at the sole discretion of the Manufacturer) the defective components of the Device with new or regenerated components. The manufacturer reserves the right to replace the entire Device with a new or refurbished device.
   The Manufacturer shall not reimburse for the device.

4. Under special circumstances, the Manufacturer may replace the Device with a different device most similar in technical characteristics.

5. Only the holder of a valid warranty document shall be entitled to make claims under warranty.

6. Before making a complaint, the Manufacturer recommends using the telephone or online support available at fibaro.com/en/support/.

7. In order to submit a complaint, the Customer should contact the Manufacturer via the email address given at fibaro.com/en/support/.

8. After the complaint has been properly submitted, the Customer will receive contact details for the Authorized Service Provider (“ASP”). The Customer should contact and deliver the Device to ASP. Upon receipt of the Device, the manufacturer shall inform the Customer of the return merchandise authorization number (RMA).

9. Defects shall be removed within 30 days from the date of delivering the Device to ASP. The warranty period shall be extended by the time in which the Device was kept by ASP.

10. The faulty device shall be provided by the Customer with complete standard equipment and documents proving its purchase.

11. The cost of transporting the Device within the territory of the Republic of Poland shall be covered by the Manufacturer. The international shipping cost shall be covered by the Customer. For unjustified complaints, ASP may charge the Customer with costs related to the case.

12. ASP shall not accept a complaint claim when:

    • the Device was misused or the manual was not observed,
    • the Device was provided by the Customer incomplete, without accessories or nameplate,
    • it was determined that the fault was caused by other reasons than a material or manufacturing defect of the Device,
    • the warranty document is not valid or there is no proof of purchase.

13. 13. The warranty does not apply to:

    • mechanical damages (cracks, fractures, cuts, abrasions, physical deformations caused by impact, falling or dropping the device or other object, improper use or not observing the operating manual),
    • damages resulting from external causes, e.g.: flood, storm, fire, lightning, natural disasters, earthquakes, war, civil disturbance, force majeure, unforeseen accidents, theft, water damage, liquid leakage, battery spill, weather conditions, sunlight, sand, moisture, high or low temperature, air pollution,
    • damages caused by malfunctioning software, attack of a computer virus, or failure to update the software as recommended by the manufacturer,
    • damages resulting from surges in the power and/or telecommunication network, improper connection to the grid in a manner inconsistent with the operating manual, or from connecting other devices not recommended by the Manufacturer,
    • damages caused by operating or storing the device in extremely adverse conditions, i. e. high humidity, dust, too low (freezing), or too high ambient temperature. Detailed permissible conditions for operating the Device are defined in the operating manual,
    • damages caused by using accessories not recommended by the Manufacturer
    • damages caused by the faulty electrical installation of the Customer, including the use of incorrect fuses,
    • damages caused by the Customer’s failure to provide maintenance and servicing activities defined in the operating manual,
    • damages resulting from the use of spurious spare parts or accessories improper for a given model, repairing and introducing alterations by unauthorized persons,
    • defects caused by operating faulty Devices or accessories.

14. The warranty shall not cover natural wear and tear of the Device and its components listed in the operating manual and in technical documentation as such elements have a defined operational life.

15. The Device warranty shall not exclude, limit or suspend the Customer’s warranty rights.

16. The Manufacturer shall not be liable for damages to property caused by a defective device. The Guarantor shall not be liable for indirect, incidental, special, consequential or punitive damages, or for any damages, including, inter alia, loss of profits, savings, data, loss of benefits, claims by third parties, and any other damages arising from or related to the use of the Device. The Device may be used with any certified Z-Wave product and should work with devices from other producers. Each certified, Z- Wave compatible device, may be added to FIBARO System.

Regulatory information

WEEE Directive Compliance
Devices labeled with this symbol should not be disposed of with other household wastes. It shall be handed over to the applicable collection point for the recycling of waste electrical and electronic equipment.

Declaration of conformity
Hereby, Fibar Group S.A. declares that the device is in compliance with the essential requirements and other relevant provisions of Directives 2014/53/EU, 2011/65/EU and 2015/863. The full text of the EU declaration of conformity is available at the following internet address: manuals.fibaro.com.

The device is restricted to indoor use only when operating in the 5150 MHz to 5250 MHz frequency range.

| BE| BG| CZ| DK| DE| EE| IE| EL
---|---|---|---|---|---|---|---|---
ES| FR| HR| IT| CY| LV| LT| LU
HU| MT| NL| AT| PL| PT| RO| SI
SK| FI| SE| UK| NO| CH| TR|

References

• Home Automation - Smart Home | FIBARO
• Support for your smart home system | FIBARO
• Find Fibaro
• FIBARO ID | One account gives you access to all our FIBARO services.
• FIBARO Manuals | Smart home automation devices
• Home Center 3 | FIBARO Manuals
• Home Automation - Smart Home | FIBARO

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