AJAX LeaksProtect Wireless Leakage Detector User Manual

: June 5, 2024
: ajax

Table of Contents

Functional Elements and Indication
Indication
Turned-on detector indication
Selecting the Location
Detector Testing
Maintenance
Tech specs
Documents / Resources

LeaksProtect User Manual
Updated January 25, 2022

LeaksProtect is a wireless leakage detector that notices both in case of a leak and when the water dries out. Developed only for indoor use.
LeaksProtect connects to the Ajax security system via the protected radio protocol. The communication range is up to 1300 meters in line of sight.
Also, LeaksProtect can be connected to third-party security systems using the or Jeweller Ajax UART bridge Ajax Oxbridge Plus integration modules.
Users can configure LeaksProtect via the Ajax app for macOS, Windows, iOS, or Android. The system notifies users of all events through push notications, SMS, and calls (if activated).
The user can connect the Ajax security system to the central monitoring station of a security company.

Buy leakage detector LeaksProtect

Functional Elements and Indication

LED indicator
Water sensor contacts
QR code with the device registration key
On/off button

Operating Principle
At the bottom of its body, LeaksProtect is equipped with four pairs of water- sensitive contacts. If at least one contact pair gets wet, the detector immediately transmits an alarm signal to the hub, notifying the user and security company. Also, the detector notifies users if the water dries out.

**** When switched on, LeaksProtect is always active and monitors the situation regardless of the security model: disarmed or armed.
If the leak is detected, LeaksProtect not once, and the next alarm is transmitted when the contacts have dried out and gotten wet again.

Connecting the detector to the Ajax security system
Detector connection to the hub
Before connecting:

Following the hub user manual, install the Ajax app. Create an account, add the hub to the app, and create at least one room.
Check the internet connection (via Ethernet cable and/or GSM network).
Check the hub status in the app: make sure that it is disarmed and does not update.

Only users with administrator rights can add the device to the hub.

How to pair the detector with the hub:

Select Add Device in the Ajax app.
Name the device, scan or enter the QR Code (located on the body and packaging), and select the location room.
Select Add — the countdown will begin.
Switch on the device.

**** LeaksProtect has a rigid “ON” button: press it with force to switch the detector on.
For the detection and pairing to occur, the device should be located within the wireless coverage area of the hub (at the same facility).
Request for connection is transmitted for a short time at the moment of switching on the device.

If the connection failed, LeaksProtect switches off after 6 seconds. To retry the connection, you do not need to reboot the device. If LeaksProtect is paired with another hub, switch the detector off, then retry the standard adding procedure.
The detector connected to the hub is displayed in the list of devices in the app.
The update of the detector status in the list depends on the device inquiry time set in the hub settings (the default value is 36 seconds).

Connecting to the third-party security systems
To connect the detector to a third-party security central unit using the or cartridge Oxbridge Plus integration module, follow the recommendations in the manual of the respective device.
The detector is always active. When connecting LeaksProtect to third-party security systems, it is appropriate to place the detector in a permanently active protection zone.

States

Devices
LeaksProtect

Parameter	Value
Temperature	The temperature of the detector is measured on the processor and

changes gradually
Jeweller Signal Strength| Signal strength between the hub and detector
Battery Charge| The battery level of the device. Displayed as a percentage
How battery charge is displayed in Ajax apps
Lid| The state of the tamper, which reacts to the body being disassembled or damaged
ReX| Displays the status of using a radio signal range extender
Connection| Connection status between the hub and detector
Leakage detected| Alarm if the water sensor contacts wet
Temporary Deactivation| Shows the status of the device: active, completely disabled by the user, or only notications about triggering the device tamper buttons are disabled
Firmware| Detector firmware version
Device ID| Device identifier

Settings

Devices
LeaksProtect
Settings

Setting	Value
First eld
Room
Alert with a siren if leakage is detected
Jeweler Signal Strength Test
Temporary Deactivation
User Guide
Delete Device

Indication

The LeaksProtect LED indicator may light up red or green depending on the device status.
Indication when pressing the power button

Event	Indication
Pressing the power button (detector is switched on)	Lights up red while the

button is held down
Switching on| Lights up green while the device is switching on
Switching off| Initially lights up red, then blinks three times

Turned-on detector indication

Event	Indication	Note
Detector connection to the, and hub Oxbridge Plus cartridge	Lights up green
for a few seconds
Hardware error	Blinks red continuously	The detector requires repair, please

Functionality Testing
Ajax security system allows conducting tests for checking the functionality of connected devices.
The tests do not start straight away but within a period of 36 seconds when using the standard settings. The test time start depending on the settings of the detector scanning period (the paragraph on “Jeweller” settings in the hub settings).

Jeweler Signal Strength Test
Attenuation Test

Selecting the Location

When selecting the device location, please take into account its remoteness from the hub (up to 1300 meters) and the absence of any obstacles between the devices hindering the radio signal transmission: walls, doors, or large objects located in the room.

The device was developed only for indoor use.
Check the Jeweller signal strength level at the installation place.

If the signal level is low (one bar), we cannot guarantee the stable operation of the device. Take all possible measures to improve the signal strength. At least, move the device: even a 20 cm shift can significantly improve the quality of signal reception.

If after moving the device still has a low or unstable signal strength, use a radio signal range extender
Install LeaksProtect in the place of potential leakage: on the or under the bath, sink, washing machine, etc.
Do not install the detector:

outside the premises (outdoors);
nearby any metal objects or mirrors causing attenuation and screening of the signal;
within any premises with the temperature beyond the range of permissible limit;
on conductive surfaces;
closer than 1 m to the hub.

Detector Testing

When the liquid gets on the detector contacts, it closes the electrical circuit. It is enough to close one contact pair to activate the alarm.

To check LeaksProtect, close one contact pair with a wet nger for 3 seconds (the delay prevents false triggering). If water is detected, the detector LED will light up red for 1 second.
Wipe the contacts with a dry napkin. When the electrical circuit is open, LeaksProtect switches on its LED red for 1 second and notices that the water dried out.

If you drown the detector with soapy water, it may continue signal coding after getting dry. The issue is about the soapy lm closing the contacts. To eliminate the problem, wipe the detector contacts with a napkin moistened with pure water and then dry them up.

Maintenance

Check the LeaksProtect operational capability on a regular basis. We recommend cleaning the detector contacts as it gets dirty, at least, once every 2-3 months. Use an alcohol solution for cleaning the contacts.
Clean the detector body from dust, spider webs, and other contaminants as they appear: they can conduct electricity and cause false actuation. Use a soft dry napkin suitable for equipment maintenance.
Do not use any substances containing alcohol, acetone, gasoline, and other active solvents for cleaning the detector body.
The batteries installed in the detector ensure up to 5 years of autonomous operation on average (with the inquiry frequency by the hub of 1 minute). If the detector batteries are low, the security system sends the notification and the detector LED smoothly lights up and goes out green every hour if the device is triggered.
To replace the batteries, turn off the detector, loosen the screws and remove the LeaksProtect front panel. Change the batteries with new ones type AAA, adhering to polarity.

How long do Ajax devices operate on batteries, and what affects this Battery replacement?

Tech specs

Radio communication protocol| Jeweler
Learn more
---|---
Radiofrequency band| 866.0 – 866.5 MHz
868.0 – 868.6 MHz
868.7 – 869.2 MHz
905.0 – 926.5 MHz
915.85 – 926.5 MHz
921.0 – 922.0 MHz
Depends on the region of sale.
Compatibility| Operates with all Ajax, hubs radio signal, range extenders Oxbridge Plus cartridge
Maximum RF output power| Up to 20 mW
Modulation of the radio signal| GFSK
Radio signal range| Up to 1,300 m (any obstacles absent) Learn more
Power supply| 2 × AAA batteries
Power supply voltage| 3 V (batteries are installed in pairs)
Battery life| Up to 5 years
Dust and moisture protection class| IP65
Installation method| Indoors
Operating temperature range| From 0°С to +50°С
Operating humidity| Up to 100%
Overall dimensions| 56 × 56 × 14 mm
Weight| 40 g
Service life| 10 years

Compliance with standards

Complete Set

LeaksProtect
Batteries AAA (pre-installed) — 2 pcs
Quick Start Guide

Warranty
Warranty for the “AJAX SYSTEMS MANUFACTURING” LIMITED LIABILITY COMPANY products is valid for 2 years after the purchase and does not apply to the pre-installed battery.

If the device does not work correctly, you should rst contact the support
service — in half of the cases, technical issues can be solved remotely!
The full text of the warranty
User Agreement
Technical support: support@ajax.systems

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Documents / Resources

| AJAX LeaksProtect Wireless Leakage Detector [pdf] User Manual
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| AJAX LeaksProtect Wireless Leakage Detector [pdf] User Manual
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| AJAX LeaksProtect Wireless Leakage Detector [pdf] User Manual
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