SoundPEATS Air3 Wireless Mini Bluetooth V5.2 In-Ear Headphones User Manual
- June 5, 2024
- SoundPEATS
Table of Contents
SoundPEATS Air3 Wireless Mini Bluetooth V5.2 In-Ear Headphones User Manual
Pairing
- Open the charging case lid while the case is with enough power left, press and hold the button on the charging case for 3 seconds until the white light flashes, both earbuds will turn on and enter pairing mode.
- Activate the Bluetooth on your device and choose “SOUNDPEATS Air3” to connect.
Reset
- Place Dock Doth earbuds. the white light on “ the charging case dashes twice. the earbuds start charging.
- With the case lid open, press and hold the charging case button for 10 seconds until the white light flashes 2 times. reset complete.
- Close the case lid and reopen to activate the earbuds.
Wearing
Product Diagram
Touch Control
Power On| Auto: Open up the case lid
Manually: Press and hold the MFB for .5s
---|---
Power off| Auto: Place back into charging case and close the lid
Manually: Press and hold the MFB for 0s
Play/Pause| Auto: lake off either earbud to pause music
Wear either earbud or both together to play music Manually: Double tap the MFB
Volume –| Single tap the left MFB
Volume +| Single tap the right MFB
Previous Track| Press and hold the left MFB for 1.5s
Next Track| Press and hold the right MFB for 1.5s
Answer / Hong Up Phone| Double tap the MFB
Reject Phone Cd| Press and hold the MFB for 1.5s
Switch Between Two Calls| Press and hold the MFB for 2s
Manually Enter Pairing
Mode
| Press and hold the charging case button for 3s
Activate Voice Assistant| Triple tap the right MFB
Enter / Exit Game Mode| Triple tap the left MFB
Game Mode
SOUNDPEATS Air3 adopts the latest technology to ensure low latency in game
mode Ond make sure the sound sync with the Image.
Triple top on the left to activate the game mode with a voice prompt “Game
Mode“ and deactivate the mode with a prompt ”Exit Game Mode“.
Q&A
Q1: What does the indicator on the charging case tell?
It shows the battery power left In the charging
Charging Case Indicator | Battery Left |
---|---|
Green | 50% – 100% |
Yellow | 10% – 49% |
Red | 10% or less |
While charging the case, the Indicator flashes slowly.
Charging Case Indicator | Battery Power |
---|---|
Red | 0 -19% |
Yellow | 20% – 69% |
Green | 70% – 99% |
Green LED stays on | 100% |
Q2: How to charge the charging case?
- Use a Type-C adapter to charge the case (current no more than 1A). The indicator flashes while charging.
- Please charge the earbuds and charging case at least once per 3 months when not in use for a long time.
Q3: Why are the earbuds still connected to my phone after placing them back and closing the case lid?
- The charging case has no remaining power. The case can’t turn off the earbuds if the case battery is dead.
- Please make sure the earbuds are correctly placed in the charging case, and the contactors on both the charging case and earbuds are clean. Please try to clean them with something like microfiber cloth.
Q4: Why is the playtime not same as described?
A single charge will not support continuous use for 17.5 hours. The earbuds work 5 hours for a single charge and the charging case provides extra 2.5 recharges.
FCC Statement
This equipment has been tested and found to comply with the limits for a Class
B digital device,
pursuant to Part 15 of the FCC rules. These limits are designed to provide
reasonable protection
against harmful interference in a residential installation. This equipment
generates uses and can
radiate radio frequency energy and, if not installed and used in accordance
with the
instructions, may cause harmful interference to radio communications. However,
there is no
guarantee that interference will not occur in a particular installation. If
this equipment does
cause harmful interference to radio or television reception, which can be
determined by turning
the equipment off and on, the user is encouraged to try to correct the
interference by one or
more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
This device complies with part 15 of the FCC rules. Operation is subject to
the following two
conditions:
(1) This device may not cause harmful interference.
(2) this device must accept any interference received, including interference
that may cause
undesired operation.
Changes or modifications not expressly approved by the party responsible for
compliance could
void the user’s authority to operate the equipment.
FAQ
BLUETOOTH
How to reset SoundPEATS Air3?
- Clear the pairing record of the earbuds from your devices.
- Place back the earbuds into the charging case.
- Make sure both earbuds sit well in the charging case. The light on the charging case will flash white twice.
- Keep the charging case open, press and hold the button on it for 10seconds until the white light flashes twice, reset completely.
Why does the sound of the earbuds cut or noise occur?
| Reasons| Workarounds
---|---|---
Case 1| When using the earbuds close to personal computers, Wi-Fi routers,
microwave ovens, refrigerators, etc.
Refrigerators, microwave ovens, Wi-Fi routers, personal computers, etc. are devices that emit radio Waves. The earbuds may be affected by these audio waves when using them in a location with a mixture of multiple radio waves.
| Please use the earbuds away from Wi-Fi routers, personal computers,
microwave ovens, refrigerators, etc. in order to avoid radio wave
interference.
Case 2| When using the Bluetooth device in the pocket of the chest or
pants, or a bag while listening to the audio.
If the engine ear is diagonal to the Bluetooth device, it will affect the Bluetooth signal. As human body is the biggest source of signal blocking
| When put the Bluetooth device in a pocket or bag, move the Bluetooth device
to a place where there are no obstacles between Bluetooth device and earbuds
(such as the human body) for Bluetooth communication
Case 3| When using the earbuds closes to the other Bluetooth devices.
The earbuds may be affected by these radio waves when using them in a location with a mixture of multiple radio waves
| Turn off the Bluetooth function of the other Bluetooth devices.
Case 4| When using the device away from the earbuds, such as in a different
room.
Bluetooth communication gradually becomes weaker the further away Bluetooth earbuds are placed from a Bluetooth player. When using Bluetooth earbuds and a Bluetooth player in different rooms with the doors closed, Bluetooth communication may be weak.
| Keep the Bluetooth earbuds as close to the Bluetooth player as possible.
Case 5| When playing music with High-Resolution audio format or a large
file size.
The file size becomes large when music files are compatible with the High- Resolution audio format. Music files with a large size may affect Bluetooth communication.
| Change the settings of the Bluetooth audio streaming playback quality on
your Bluetooth headphones or speaker to Priority on stable connection.
Case 6| When a lot of applications are running at the same time when use the
Bluetooth function.| Quit apps which you are not using on the device to reduce
the load.
What can I do if the left earbud and the right earbud won’t worktogether?
1. Please use a bit of light sandpaper or microfiber cloth with a bit of
rubbingalcohol to clean the charging connectors to ensure the earbuds charge
well. Alow battery can negatively influence pairing. 2. Put them into the
charging case to reset.
What can I do if the earbuds connect to my phone, but not my computer?
- UNPAIR the earbud from the phone, then the earbuds will lose Bluetooth connection to the phone and entry into pairing mode.
- Put the earbuds into the charging case to reset.
- Take them out of the case, then open the Bluetooth of your computer to connect.
- If those do not help, you may need to update your computer’s Bluetooth driver. There is no driver for the earbuds. Bluetooth drivers must come from the specific manufacturer for your exact computer model. Download and install the appropriate Bluetooth driver from the computer vendor’s website, then restart your system before attempting to pair and connect to SoundPEATS earbuds
SOUND
Why does the volume of the earbuds reduce after using a period of time?
It may be caused by the sound hole being blocked by foreign objects. Please
clean the earbuds regularly to avoid dust or secretions blocking.
What can I do if one earbud is quieter than the the other?
- Please try to clean the earbuds.
- Please change other songs or videos. For some songs and videos, the sound effect is unstable.
- Please change other devices. You can try this way:
– UNPAIR and delete from your original device
– Pair to a new device and play music
– UNPAIR and delete from this new device
– Pair back with original device
4. Try to reset the earbuds.
Why the other side could not hear me when calling?
- Please choose to pick up phone calls via the earbuds.
- Please do not mute the phone calls.
- Please clean the Mic holes to avoid dust or secretions blocking.
- Please kindly adjust the volume through the earbuds and devices.
- If you are using the earbuds with an Android phone, please check the settings to see if you have allowed both phone audio and media audio to be transmitted through the earbuds.
- Please change to some other devices to see if the condition is the same.
Why the earbuds suddenly stopped playing the music?
SoundPEATS Air3 has IN-EAR DETECTION: Wear a single earbud or bothtogether to
play music. Take off either one to pause the music.
If the music stopped playing suddenly, please check whether the earbuds still sit well on your ear, please adjust the earbuds and clean the earbuds to ensure that the In-ear monitoring area has no any secretions
CHARGING
What can I do if any earbud stops charging?
It is very possible that the battery is completely empty, and it needs a bit
of time to activate itself. As there is no light on the earbuds when charging
for Air3, you need to put the left earbud and right earbud one by one
separately into the charging case to check.
If the light on the charging case is on, the earbud can be charge normally. If no light comes on, please use a bit of light sandpaper to clean the charging connectors on the earbuds and try to adjust the earbud to ensure the light is on.
If the LED indicator on the charging case stays off, make sure to try and fully charge the earbuds. This may take several hours. Please take note of the following tips:
Please try to use another known working charging cable to charge the charging case for several hours to ensure the case charges well. When you place the earbuds into the charging case, please close the cover of the case, then the charging should start automatically.
TOUCH CONTROL
What can I do if the touch controls do not work always?
- Please touch the middle of the control area, and keep your hands dry. The earbuds may not response on wet fingers.
- Please try to skip songs for more times to find your ideal frequency to control the earbuds.
- Another way for you to have a try: discharge the earbuds, then charge and reset
CUSTOMER SERVICE TEAM
What should I do if the problem about the earbuds is not mentioned in this
FAQ?
If there is no solution for your problem in this FAQ, please feel free to
contact our support team through your order or our contact in the manual, we
will surely help you out soon. SoundPEATS provides 12-month warranty for every
product. Your satisfaction is always greatly important to us.
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