SOUNDPEATS Air3-Deluxe Wireless Earbuds User Guide

Air3-Deluxe Wireless Earbuds
User Guide

Pairing

1. Open the charging case lid while the case is with enough power left, press and hold the button on the charging case for 3 seconds until the white light flashes, both earbuds will turn on and enter pairing mode
2. Activate the Bluetooth on your device and choose “SOUNDEAIS Air3-Deluxe” to connect

Reset

1. Place back both earbuds, the white light on the charging case flashes twice, the earbuds start charging
2. With the case id open, press and hold the charging case button for 10 seconds until the white light flashes 2 times. reset complete
3. Close the case lid and reopen it to activate the earbuds

Wearing

Product Diagram

Touch Control

Power On| Auto: Open up the case lid
Manually: Press and hold the MFB for 1.5s
---|---
Power Off| Auto: Place back into the charging case and close the lid
Manually: Press and hold the MFB for Los
Play / Pause| Auto: Take off either earbud to pause the music
Wear either earbud or both together to play music
Manually: Double tap the MFB
Volume –| Single tap the left MFB
Volume +| Single tap the right MFB
Previous Track| Press and hold the left MFB for 1.5s
Next Track| Press and hold the right MFB for 1.5s
Answer / Hang Up Phone Call| Double tap the MFB
Reject Phone Call| Press and hold the MFB for 1.5s
Switch Between Two Calls| Press and hold the MFB for 2s
Manually Enter Pairing
Mode| Press and hold the charging case button for 3s
Activate Voice Assistant| Triple tap the right MFB
Enter / Exit Game Mode| Triple tap the left MFB

Game Mode

SOUNDPEAIS Air3-Deluxe adopts the latest technology to ensure low latency in game mode and make sure the sound sync with the image Triple top on the left to activate the game mode with a voice prompt Game Mode and deactivate the mode with a prompt Exit Game Mode

Q & A

Q1: What does the indicator on the charging Does case tell?
It shows the battery power let in the charging case

While charging the cos, the indicator flashes slowly

Q2 How to charge the charging case?

1. Use alype. Cadapter to charge the cose (current no more thon1A). The indicator flashes while charging
2. Please charge the earbuds and charging Cose at least once per 3 months when not in use for along tire

Q3: Why are the earbuds still connected to my phone after placing them back and closing the case lid?

1. The charging case has no remaining power. The case can’t turn off the earbuds If the case battery Is dead.
2. Please make sure the earbuds are correctly placed in the charging case, and the contractors on both the charging case and earbuds are clean. Please try to clean them with something Ilke microfiber cloth.

Q4: Why is the playtime not some as described?
A single charge will not support continuous use for 22 hours. The earbuds work 5 hours for a single charge and the charging case provides an extra 3.5 recharges.

FCC Statement

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference. (2) this device must accept any interference received, including interference that may cause undesired operation. Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
IC ID
This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.”

RF warning statement:
The device has been evaluated to meet the general RF exposure requirements. The device can be used in portable exposure conditions without restriction.

MANUFACTURER
Shenzhen SoundSOUL Information Technology Company Limited
Room 1308-1309, Building B, Huaihai Square, Chuangye Road, Longhua District Shenzhen, China. 518109
support@soundpeats.com

 www.soundpeats.com

Company: Qing UG(haftungsbeschrankt)
Address: Undinestr 7,12203 Berlin Germany

MET INT’L BUSINESS LTD 9 Pantygraigwen Road, Pontypridd, Mid
Glamorgan, CF37 2RR,UK tanmetbiz©outlook.com

FAQ

BLUETOOTH

How to pair SoundPEATS Air3-Deluxe?

At first, open the charging case lid and take out both earbuds, then remove the insulating film and put them back.

1. Open the charging case lid while the case is with enough power left, press and hold the button on the charging case for 3 seconds until the white light flashes, both earbuds will turn on and enter pairing mode.
2. Activate Bluetooth on the device, and choose”SOUNDPEATS Air3-Deluxe” on Bluetooth list to pair. If the device is successfully connected, it will prompt “connected”

How to reset SoundPEATS Air3-Deluxe?

(Try the following steps if you fail building connection between two earbuds, or between earbuds and device.)

1. Clear the pairing record from all your devices. Place back both earbuds, the white light on the charging case flashes twice, the earbuds starts charging.
2. With the case lid open, press and hold the charging case button for 10 seconds until the white light flashes 2 times, reset complete.
3. Close the case lid and reopen to activate the earbuds.

Why does the sound of the earbuds cut or noise occur?

| Reasons| Workarounds
---|---|---
Case 1| When using the earbuds close to personal computers, Wi-Fi routers, microwave ovens, refrigerators, etc.
Refrigerators, microwave ovens, Wi-Fi routers, personal computers, etc. are devices that emit radio waves.
The earbuds may be affected by these radio waves when using them in a location with a mixture of multiple radio waves.| Please use the earbuds away from Wi- Fi routers, personal computers, microwave ovens, refrigerators, etc. in order to avoid radio wave interference.
Case 2| When using the Bluetooth device in the pocket of the chest or pants, or a bag while listening to the audio.
If the engine ear is diagonal to the Bluetooth device, it will affect the Bluetooth signal. As human body is the biggest source of signal blocking.| When put the Bluetooth device in a pocket or bag, move the Bluetooth device to a place where there are no obstacles between Bluetooth device and earbuds (such as the human body) for Bluetooth communication
Case 3| When using the earbuds closes to the other Bluetooth devices.
The earbuds may be affected by these radio waves when using them in a location with a mixture of multiple radio waves.| Turn off the Bluetooth function of the other Bluetooth devices
Case 4| When using the device away from the earbuds, such as in a different room.
Bluetooth communication gradually becomes weaker the further away Bluetooth earbuds are placed from a Bluetooth player.When using Bluetooth earbuds  and a Bluetooth player in different rooms with the doors closed, Bluetooth communication may be weak.| Keep the Bluetooth earbuds as close to the Bluetooth player as possible.
Case 5| When playing music in Game mode.| Please exit the game mode when you listen to music.
Case 6| When a lot of applications are running at the same time when use the Bluetooth function.| Quit apps which you are not using on the device to reduce the load.

What can I do if the earbuds stopped connecting to my device?

1. Clear the pairing record between the earbuds and all of the previous devices.
2. Try to clear some pairing names on the Bluetooth list of the device and restart it then.
3. Put the earbuds into the charging case to reset.

What can I do if the left earbud and the right earbud won’t work together?

1. Please use a bit of light sandpaper or microfiber cloth with a bit of rubbing alcohol to clean the charging connectors to ensure the earbuds charge well.
2. Put them into the charging case to reset.

What can I do if the earbuds connect to my phone, but not my computer?

1. UNPAIR the earbud from the phone, then the earbuds will lose Bluetooth connection to the phone and enter into pairing mode.
2. Put the earbuds into the charging case to reset.
3. If those do not help, you may need to update your computer’s Bluetooth driver. There is no driver for the earbuds. Bluetooth drivers must come from the specific manufacturer for your exact computer model. Download and install the appropriate Bluetooth driver from the computer vendor’s website, then restart your system before attempting to pair and connect to SoundPEATS earbuds

SOUND

Why does the volume of the earbuds reduce after using a period of time?

It may be caused by the sound hole being blocked by foreign objects. Please try to gently clean off the screen with a little alcohol to avoid dust or secretions blocking.

What can I do if one earbud is quieter than the the other?

1. Please try to gently clean off the screen with a little alcohol to avoid dust or secretions blocking.

2. Please change other songs or videos. For some songs and videos, the sound effect is unstable.

3. Please change other devices. You can try this way:
   – UNPAIR and delete from your original device
   – Pair to a new device and play music
   – UNPAIR and delete from this new device
   – Pair back with original device

4. Try to reset the earbuds.

Why the other side could not hear me when calling?

1. Please choose to pick up phone calls via the earbuds.
2. Please do not mute the phone calls.
3. Please clean the Mic holes to avoid dust or secretions blocking.
4. Please kindly adjust the volume through the earbuds and devices.
5. If you are using the earbuds with an Android phone, please check the settings to see if you have allowed both phone audio and media audio to be transmitted through the earbuds.
6. Please change other devices to have a try.

How the Game mode works?

Air3-Deluxe adopts the latest technology to ensure low latency in game mode and make sure the sound sync with the image.
Triple tap on the left MFB to activate the game mode with a voice prompt “Game Mode” and deactivate the mode with a prompt “Exit Game Mode”.

CHARGING

What does the LED on the charging case tell?

The LED flashes slowly while charging the case.
Red light 0-19%
Yellow light 20%-69%
Green light 70%-99%
Green light stays on 100%

What should I do if the charging case won’t charge?

1. Use a Type-C adapter to charge the case(current not more than 1A). The indicators flashes while charging.
2. Please charge the earbuds and charging case as least once per 3 months when not in use for a long time.

As there is no light on the earbuds when charging for Air3-Deluxe, you need to put the left earbud and right earbud one by one separately into the charging case to check. If the green light on the charging case is on, the earbud can be charged normally. If no light comes on, please use a bit of light sandpaper to clean the charging connectors on the earbuds and try to adjust the earbud to ensure there has green light flash on the case.

Why are the earbuds still connected to my phone after placing back into the case?

1. The charging case is out of battery. The case will not turn off the earbuds if the case battery is dead.
2. 2. Please make sure the earbuds are correctly placed in the charging case, and the contacts on both charging case and earbuds are clean. Please try to clean them with something like microfiber cloth.

The battery life is not as advertised?

A single charge will not support continuous use for 22 hours. The earbuds work 5 hours for a single charge and the charging case provides extra 3.5 recharges.

What can I do if any earbud stopped charging?

As there is no light on the earbuds when charging for Air3-Deluxe, you need to put the left earbud and right earbud one by one separately into the charging case to check. If the green light on the charging case is on, the earbud can be charged normally. If no light comes on, please use a bit of light sandpaper to clean the charging connectors on the earbuds and try to adjust the earbud to ensure there has green light flash on the case.

Why are the earbuds still connected to my phone after placing back into the case?

1. The charging case is out of battery. The case will not turn off the earbuds if the case battery is dead.
2. Please make sure the earbuds are correctly placed in the charging case, and the contacts on both charging case and earbuds are clean. Please try to clean them with something like microfiber cloth.

The battery life is not as advertised?

A single charge will not support continuous use for 22 hours. The earbuds work 5 hours for a single charge and the charging case provides extra 3.5 recharges.

TOUCH CONTROL

What can I do if the touch controls do not work always?

1. Please touch the middle of the control area, and keep your hands dry, the earbuds may not response on wet fingers.
2. Please try to skip songs for more times to find your ideal frequency to control the earbuds.
3. Please touch the control area with different forces/angles/time to see if it works.
4. Another way for you to have a try: discharge the earbuds, then charge and reset.

SoundPEATS APP

Please download the SoundPEATS APP to connect your earbuds, which will bring you a better experience to use this product.

Andriod: Download from Google Store
IOS: Download from APP store

CUSTOMER SERVICE TEAM

What should I do if the problem about the earbuds is not mentioned in this FAQ?

If there is no solution for your problem in this FAQ, please feel free to contact our Customer Service Team and we will provide you a solution as soon as possible. If we confirmed that the problem couldn’t be solved, we will apply the replacement or refund for you. SoundPEATS provides an 12-month warranty for every product. Your satisfaction is always greatly important to us.

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