newair NAC14KWHH2 Portable Air Conditioner Owner’s Manual

June 4, 2024
NewAir

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newair NAC14KWHH2 Portable Air Conditioner

newair NAC14KWHH2 Portable Air Conditioner

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Mon-Fri from 8-4 PST at:

Call:
1-855-963-9247
Email: support@newair.com
Online: www.newair.com

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SPECIFICATIONS

M ODEL N O . NAC14KWHH2
V OLTAGE : 120V~
F REQUENCY 60Hz
P OWER : 1230W
C OOLING A REA : 500 sq. ft.
T EMPERATURE R ANGE : 60-86 oF
C OOLING C APACITY 14000 BTU (ASHRARE)

9950 BTU (DOE)

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Registering your product information online is safe & secure and takes less than 2 minutes to complete:
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Alternatively, we recommend you attach a copy of your sales receipt below and record the following information, located on the manufacturer’s nameplate on the rear of the unit. You will need this information if it becomes necessary to contact the manufacturer for service inquiries.

Date of Purchase: ___ Serial Number: ____ Model Number:


SAFETY INFORMATION & WARNINGS

Please read the following guidelines carefully before using this air conditioner.

  • Only use this unit in household or residential settings.

  • Always keep the unit on a flat surface and in a dry place. Keep at least 20 inches of space on all sides of the unit to maintain efficiency and safety.

  • The power cord must comply with the safety regulations outlined in this guide.

  • Always ensure reliable grounding, and only use a compatible wall plug for the power cord.

  • After installing the air conditioner, make sure the plug is undamaged and can be inserted into the outlet securely.

  • Keep air intake and output openings free of any obstruction.

  • The air conditioner must be installed in accordance with all relevant wiring regulations. Do not attempt to modify the wiring of this unit.

  • The air conditioner should not be used anywhere near gasoline appliances, stoves or other heat sources or combustible materials.

  • Always keep the power cord out of the way to prevent tripping hazards.

  • If the power cord is damaged, it must be replaced by the manufacturer, an authorized service agent or similarly qualified person in order to avoid safety hazards.
    This appliance can only be used by children 8 years old and above, and must not be used by persons with reduced physical, sensory or mental capabilities or lack of

  • experience and knowledge. They must be given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved.
    Children must not play with the appliance.

  • Cleaning and user maintenance must not be done by children without supervision.

Prohibitions:

  • Do not install the air conditioner in bathrooms or other places where it could come into contact with water or moisture build-up.
  • Turn the unit off before unplugging the power cord.
  • Do not place anything on top of the unit, or inside any of the air vents.
  • Do not use insecticide spray or other flammable substances in the vicinity of the air conditioner.
  • Be careful not to splash any liquids on the unit, and do not wash it directly with water or other liquids. It is safe to wipe the unit with a damp cloth, but ensure that it is  completely dry before turning it on.
  • Do not wipe the air conditioner with chemical solvents such as benzene, gasoline, alcohol, etc. If the air conditioner is dirty, please clean only with neutral detergents.
  • WARNING: Immediately stop using the unit if the ambient temperature in the room rises above 104 ℉.
  • This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.
  • Children should be supervised to ensure that they do not play with the appliance.
  • If the SUPPLY CORD is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard.
  • Do not use means to accelerate the defrosting process or to clean, other than those recommended by the manufacturer.
  • The appliance shall be stored in a room without continuously operating ignition sources (for example open flames, an operating gas appliance or an operating electric heater).
  • Do not pierce or burn.
  • Be aware that refrigerants may not contain an odour.

WARNINGS

  • Any person who is involved with working on or breaking into a refrigerant a refrigerant circuit should hold a current valid certificate from an industry-accredited assessment authority. Which authorizes their competence to handle refrigerants’ safety in accordance with an industry recognized assessment specifications.
  • Remember the environment when disposing of packaging around the appliance and when the appliance has reached its by date.
  • A warning that the appliance shall be stored in a well-ventilated area where the size corresponds to the room area as specified for operation.
  • The appliance shall be stored so as to prevent mechanical damage from occurring.
  • Information for spaces where refrigerant pipes are allowed, including statements that the installation of pipe-work shall be kept to a minimum;
    • that pipe-work shall be protected from physical damage and, in the case of flammable refrigerants, shall not be installed in an unventilated space;
    • that compliance with national gas regulations shall be observed;
    • that mechanical connections shall be accessible for maintenance purposes;
    • that, for appliances containing flammable refrigerants, the minimum floor
  • A warning to keep any required ventilation openings clear of obstruction;
  • A notice that servicing shall be performed only as recommended by the manufacturer;
  • A warning that ducts connected to an appliance shall not contain a potential ignition source;
  • When the portable air conditioner or dehumidifier is turned on, the fan can work continuously stable under normal conditions to provide the minimum air volume of 100m3/h even when the compressor is closed due to the temperature controller.
  • Do not pierce or burn.
  • Use only implements recommended by the manufacturer for defrosting or cleaning.
  • Do not perforate any of the components in the refrigerant circuit. Refrigerant gas may be odorless.
  • Use care when storing the appliance to prevent mechanical faults.
  • Only persons authorized by an accredited agency certifying their competence to handle refrigerants in compliance with sector legislation should work on refrigerant circuit.
  • All repairs must be carried out in accordance with the manufacturer’s recommendations.
  • Maintenance and repairs requiring the assistance of other qualified personnel must be carried out under the supervision of specialists in the use of inflammable refrigerants.
  • Do not perforate any of the components in the refrigerant circuit. Refrigerant gas may be odorless.

Additional warning for appliance with R32 refrigerant gas (refer to the rating plate for the type of refrigerant gas used)

CAUTION ON FIRE
READ THE MANUAL CAREFULLY BEFORE USING THE APPLIANCE R32 refrigerant gas complies with European environmental directives.
This appliance contains approximately 11.3 Oz refrigerant gas Appliance shall be installed, operated and stored in a room with a floor area larger than 4m2 .

PARTS LIST

newair NAC14KWHH2 Portable Air Conditioner-2

  1. Control Panel
  2. Main Vent
  3. Exhaust Hose
  4. Casters
  5. Carrying Handle
  6. Rear Air Intake
  7. Power Cord
  8. Dust Filter
  9. Exhaust Outlet
  10. Power Cord Storage Brackets
  11. Water Drain

CONTROL PANEL AND REMOTE

newair NAC14KWHH2 Portable Air Conditioner-3

  1. TIMER
    Press this button to set the timer. After pressing it, the screen will display “0.” Press the up and down arrows (#4 above) to change the timer in 1 hour increments from 0 to 24 hours. After choosing your time, wait a few seconds, and the timer will start. Setting the timer while the unit is on will cause the unit to turn off after the time has elapsed. Setting the timer while the unit is off (by pressing the timer button instead of the on button) will cause the unit to turn on after the time has elapsed.

  2. FAN SPEED
    Press this button to change the speed of the fan. In “cool” and “fan” modes, you can select between all three fan speeds. If the unit is in “dry” mode, only the “low” fan speed will be available. You can also set the fan speed while the unit is off, as long as you set the timer first. Once the set time has elapsed, the unit will come on and run at whatever fan speed you selected.

  3. DIGITAL DISPLAY
    This display will show the ambient temperature in the room while the unit is plugged in but turned off, or while the unit is on and in “fan” or “dry” mode. When in “cool” mode, the display will show the temperature setting you chose. While setting the timer, the display will show the current number of hours that you have chosen.

  4. UP/DOWN CONTROLS
    These buttons are used to adjust the temperature and time settings. Press these two buttons simultaneously to change the displayed temperature from Fahrenheit to Celsius.

  5. MODE
    Press this button to cycle between “Heat,” “cool,” “dry,” and “fan” mode.
    “Heat” mode anables the air conditioner blow hot air to the room and maintain whatever ambient temperature you choose. “Cool” mode is the normal air conditioning mode, which will put out cold air and maintain whatever ambient temperature you choose. “Dry” mode enables the dehumidification feature. Be sure to check the drain plug regularly, as moisture will build up as the unit runs in “dry” mode. “Fan” mode is the same as “cool,” except the unit will simply run as a fan without cooling the air. Note: “fan” and “dry” modes do not require the use of the exhaust pipe.

  6. ON/OFF
    Press this button to turn the unit on and off.

REMOTE CONTROL
The remote control allows you to perform all the same functions as on the control panel. Additionally, there is a “swing” feature, which will oscillate the panel on the front vent and increase the cooling area.

SAFETY FEATURES

ANTI-FROST PROTECTION
While the air conditioner is running, if the temperature of the internal pipes gets too cold, the unit will automatically shut off in order to prevent frost buildup, and the display will show “DF.” Once the pipes have warmed enough, the unit will automatically return to normal operation.

“WATER FULL” ALARM
When enough water has built up in the internal tank (either from dehumidification mode or normal operation in humid areas), you will hear an alarm, and the display will read “FL.” You will need to drain the tank through the drain plug on the bottom of the back of the unit in order to return to normal operation.

newair NAC14KWHH2 Portable Air Conditioner-5

COMPRESSOR 3-MINUTE DELAY
When the compressor inside the unit shuts off, it will keep itself off for 3 minutes before starting up again in order to maintain its efficiency.

ASSEMBLY & INSTALLATION

Choosing a Location
Always keep the unit on a flat surface and in a dry place. Keep at least 20 inches of space on all sides of the unit to maintain efficiency and safety.

Assembling the Exhaust

  • Connect the exhaust pipe to the round joiner disc, turning counterclockwise (as shown in Fig. 6).
  • Connect the end of the exhaust pipe with the joiner disc to the exhaust output on the back of the unit, turning counter-clockwise (as shown in Fig. 7).
  • Connect the opposite end of the exhaust pipe to the window plate. The plastic oval-shaped end if the pipe is meant to be inserted into the opening in the window plate, pushed slightly to the side (to lock it in behind the 4 small latches) and then screwed into the plate through the holes in the end of the exhaust pipe.
  • Install the window plate on the nearest window, being careful to keep the exhaust hose as straight as possible, to maintain efficiency.

newair NAC14KWHH2 Portable Air Conditioner-6

Caution:
The exhaust pipe extends from 24 to 67 inches long (including the plastic adapters). We recommend keeping the pipe as short as possible (and as straight as possible) to maintain efficiency.
The length of the exhaust pipe is designed in accordance with the specifications of this air conditioner. Do not modify these parts or use alternative parts, as it may cause damage to the unit or prevent it from working efficiently.

Installing the Window Plate
The window plate is designed to be adjusted for almost any standard vertical/horizontal window opening. Measure the gap in the window, and extend the plate to match the correct length.

newair NAC14KWHH2 Portable Air Conditioner-7

Best installation way

CLEANING & MAINTENANCE

CLEANING
Warning: Before performing any cleaning, remember to turn off and unplug the unit.

Cleaning the Outside Surface
Clean the surface of the unit with a duster or damp, soft cloth. Do not use chemical reagents such as benzene, alcohol, gasoline, etc. as the surface of the unit is likely to be damaged, and the internal components may be as well.

Cleaning the Dust Filter
If the filter is blocked by dust, air circulation will be limited and the unit will not run efficiently. If the unit is being used daily, the filter should be cleaned once every 2 weeks. To clean the filter, pull down on the two tabs and tilt away from the unit. Soak in warm water and neutral detergent, or use a vacuum or compressed air can to remove dust buildup. Make sure it’s completely dry before placing it back in the unit.

newair NAC14KWHH2 Portable Air Conditioner-9

LONG-TERM STORAGE

During the winter, or any time the unit will not be used for several months at a time, it is recommended that you follow these measures to keep your unit in good shape.

  • Drain the water tank by removing the drain plug from the bottom of the back of the unit.
  • Dry out any moisture buildup inside the unit by entering fan mode, then pressing and holding the “speed” button for 5 seconds. The screen will show “CL” to indicate that the unit is in cleaning mode. Let run in this mode for 2-3 hours to completely dry out the internal components.
  • Turn off the unit and unplug the power cord.
  • Wind the power cord around the cord wrapping brackets on the back of the unit.
  • Remove the exhaust pipe, clean out any dust built up inside, and compress it before storing in a location free from dust.
  • Cover the air conditioner (and exhaust kit) with a plastic bag or a large sheet to prevent dust buildup.
  • Remove the batteries from the remote control and store them or dispose of them properly.

TROUBLESHOOTING

If any of the following problems arise, and the solutions below do not solve the problem, please contact customer service at support@newair.com

Problem Possible Cause Solution
The air conditioner does not work The unit is not turned on or plugged

in, the power source is not functioning, the water tank is full, the timer has elapsed, the power cord safety switch has

been tripped

| Ensure the unit is plugged into a functional outlet and turned on. Empty the tank, disable the timer, and reset the power cord safety switch if needed.
The air conditioner is not cooling| The air vents are blocked, other sources of heat are affecting the unit, the filters are too dirty, the temperature setting is too high, the fan speed

is set too low

| Ensure that all vents are not blocked and that the dust filter is clean. Set the temperature below the ambient temperature, and raise the fan speed to high.
The air conditioner is making too much noise, or shaking while running| The floor under the unit is not even, the unit is not standing securely| Ensure that the unit is set on stable flooring.

Caution:
If the following issues occur, immediately turn off the unit, unplug it, and contact customer service.

  • The power cord is overheating or its coating is exposed or damaged.
  • The air conditioner is producing an abnormal odor.
  • The display is showing “E1” or “E2” (likely an issue with a faulty component)

INSTRUCTIONS FOR REPAIRING APPLIANCES CONTAINING R32

  • Checks to the area: Prior to beginning work on systems containing flammable refrigerants, safety checks are necessary to ensure that the risk of ignition is minimised. For repair to the refrigerating system, the following precautions shall be complied with prior to conducting work on the system.

  • Work procedure: Work shall be undertaken under a controlled procedure so as to minimise the risk of a flammable gas or vapour being present while the work is being performed.

  • General work area: All maintenance staff and others working in the local area shall be instructed on the nature of work being carried out. Work in confined spaces shall be avoided. The area around the workspace shall be sectioned off. Ensure that the conditions within the area have been made safe by control of flammable material.

  • Checking for presence of refrigerant: The area shall be checked with an appropriate refrigerant detector prior to and during work, to ensure the technician is aware of potentially flammable atmospheres. Ensure that the leak detection equipment being used is suitable for use with flammable refrigerants, i.e. non-sparking, adequately sealed or intrinsically safe.

  • Presence of fire extinguisher: If any hot work is to be conducted on the refrigeration equipment or any associated parts, propriate fire extinguishing equipment shall be available to hand. Have a dry powder or CO2 fire extinguisher adjacent to the charging area.

  • No ignition sources: No person carrying out work in relation to a refrigeration system which involves exposing any pipe work that contains or has contained flammable refrigerant shall use any sources of ignition in such a manner that it may lead to the risk of fire or explosion. All possible ignition sources, including cigarette smoking, should be kept sufficiently far away from the site of installation, repairing, removing and disposal, during which flammable refrigerant can possibly be released to the surrounding space. Prior to work taking place, the area around the equipment is to be surveyed to make sure that there are no flammable hazards or ignition risks. “No Smoking” signs shall be displayed.

  • Ventilated area: Ensure that the area is in the open or that it is adequately ventilated before breaking into the system or conducting any hot work. A degree of ventilation shall continue during the period that the work is carried out. The ventilation should safely disperse any released refrigerant and preferably expel it externally into the atmosphere.

  • Checks to the refrigeration equipment: Where electrical components are being changed, they shall be fit for the purpose and to the correct specification. At all times the manufacturer’s maintenance and service guidelines shall be followed. If in doubt consult the manufacturer’s technical department for assistance.
    The following checks shall be applied to installations using flammable refrigerants:

    • the charge size is in accordance with the room size within which the refrigerant-containing parts are installed;
    • the ventilation machinery and outlets are operating adequately and are not obstructed;
    • if an indirect refrigerating circuit is being used, the secondary circuit shall be checked for the presence of refrigerant;
    • marking to the equipment continues to be visible and legible. Markings and signs that are illegible shall be corrected;
    • refrigeration pipe or components are installed in a position where they are unlikely to be exposed to any substance which may corrode refrigerant-containing components, unless the components are constructed of materials which are inherently resistant to being corroded or are suitably protected against being so corroded.
  • Checks to electrical devices: Repair and maintenance to electrical components shall include initial safety checks and component inspection procedures. If a fault exists that could compromise safety, then no electrical supply shall be connected to the circuit until it is satisfactorily dealt with. If the fault cannot be corrected immediately but it is necessary to continue operation, an adequate temporary solution shall be used. This shall be reported to the owner of the equipment so all parties are advised. Initial safety checks shall include:

    • that capacitors are discharged: this shall be done in a safe manner to avoid possibility of sparking;
    • that there no live electrical components and wiring are exposed while charging, recovering or purging the system;
    • that there is continuity of earth bonding.

REPAIRS TO SEALED COMPONENTS

  • During repairs to sealed components, all electrical supplies shall be disconnected from the equipment being worked upon prior to any removal of sealed covers, etc. If it is absolutely necessary to have an electrical supply to equipment during servicing, then a permanently operating form of leak detection shall be located at the most critical point to warn of a potentially hazardous situation.
  • Particular attention shall be paid to the following to ensure that by working on electrical components, the casing is not altered in such a way that the level of protection is affected.
  • This shall include damage to cables, excessive number of connections, terminals not made to original specification, damage to seals, incorrect fitting of glands, etc. Ensure that apparatus is mounted securely. Ensure that seals or sealing materials have not degraded such that they no longer serve the purpose of preventing the ingress of flammable atmospheres. Replacement parts shall be in accordance with the manufacturer’s specifications.

REPAIR TO INTRINSICALLY SAFE COMPONENTS

  • Do not apply any permanent inductive or capacitance loads to the circuit without ensuring that this will not exceed the permissible voltage and current permitted for the equipment in use.
  • Intrinsically safe components are the only types that can be worked on while live in the presence of a flammable atmosphere. The test apparatus shall be at the correct rating. Replace components only with parts specified by the manufacturer. Other parts may result in the ignition of refrigerant in the atmosphere from a leak.

CABLING

  • Check that cabling will not be subject to wear, corrosion, excessive pressure, vibration, sharp edges or any other adverse environmental effects. The check shall also take into account the effects of aging or continual vibration from sources such as compressors or fans.

DETECTION OF FLAMMABLE REFRIGERANTS

  • Under no circumstances shall potential sources of ignition be used in the searching for or detection of refrigerant leaks. A halide torch (or any other detector using a naked flame) shall not be used.

REMOVAL AND EVACUATION

  • When breaking into the refrigerant circuit to make repairs – or for any other purpose – conventional procedures shall be used. However, for flammable refrigerants it is important that best practice be followed, since flammability is a consideration. The following procedure shall be adhered to:
    • remove refrigerant;
    • purge the circuit with inert gas;
    • evacuate;
    • purge with inert gas;
    • open the circuit by cutting or brazing
  • The refrigerant charge shall be recovered into the correct recovery cylinders if venting is not allowed by local and national codes. For appliances containing flammable refrigerants, the system shall be purged with oxygen-free nitrogen to render the appliance safe for flammable refrigerants. This process might need to be repeated several times. Compressed air or oxygen shall not be used for purging refrigerant systems.
  • For appliances containing flammable refrigerants, refrigerants purging shall be achieved by breaking the vacuum in the system with oxygen-free nitrogen and continuing to fill until the working pressure is achieved, then venting to atmosphere, and finally pulling down to a vacuum (optional for A2L). This process shall be repeated until no refrigerant is within the system (optional for A2L). When the final oxygen-free nitrogen charge is used, the system shall be vented down to atmospheric pressure to enable work to take place.
  • Ensure that the outlet for the vacuum pump is not close to any ignition sources and there is ventilation available.

CHARGING PROCEDURES
In addition to conventional charging procedures, the following requirements shall be followed.

  • Ensure that contamination of different refrigerants does not occur when using charging equipment. Hoses or lines shall be as short as possible to minimise the amount of refrigerant contained in them.
  • Cylinders shall be kept upright.
  • Ensure that the refrigeration system is earthed prior to charging the system with refrigerant.
  • Label the system when charging is complete (if not already).
  • Extreme care shall be taken not to overfill the refrigeration system.
  • Prior to recharging the system it shall be pressure tested with OFN. The system shall be leak tested on completion of charging but prior to commissioning. A follow up leak test shall be carried out prior to leaving the site.

DECOMMISSIONING
Before carrying out this procedure, it is essential that the technician is completely familiar with the equipment and all its detail. It is recommended good practice that all refrigerants are recovered safely. Prior to the task being carried out, an oil and refrigerant sample shall be taken in case analysis is required prior to re-use of reclaimed refrigerant. It is essential that electrical power is available before the task is commenced.

a) Become familiar with the equipment and its operation.
b) Isolate system electrically.
c) Before attempting the procedure ensure that :mechanical handling equipment is available, if required, for handling refrigerant cylinders; all personal protective equipment is available and being used correctly; the recovery process is supervised at all times by a competent person; recovery equipment and cylinders conform to the appropriate standards.
d) Pump down refrigerant system, if possible.
e) If a vacuum is not possible, make a manifold so that refrigerant can be removed from various parts of the system.
f) Make sure that cylinder is situated on the scales before recovery takes place.
g) Start the recovery machine and operate in accordance with manufacturer’s instructions.
h) Do not overfill cylinders. (No more than 80 % volume liquid charge).
i) Do not exceed the maximum working pressure of the cylinder, even temporarily.
j) When the cylinders have been filled correctly and the process completed, make sure that the cylinders and the equipment are removed from site promptly and all isolation valves on the equipment are closed off.
k) Recovered refrigerant shall not be charged into another refrigeration system unless it has been cleaned and checked.

LABELLING

  • Equipment shall be labelled stating that it has been de-commissioned and emptied of refrigerant. The label shall be dated and signed.
  • Ensure that there are labels on the equipment stating the equipment contains flammable refrigerant.

RECOVERY

  • When removing refrigerant from a system, either for servicing or decommissioning, it is recommended good practice that all refrigerants are removed safely.
  • When transferring refrigerant into cylinders, ensure that only appropriate refrigerant recovery cylinders are employed. Ensure that the correct number of cylinders for holding the total system charge are available. All cylinders to be used are designated for the recovered refrigerant and labelled for that refrigerant (i.e. special cylinders for the recovery of refrigerant). Cylinders shall be complete with pressure relief valve and associated shut-off valves in good working order. Empty recovery cylinders are evacuated and, if possible, cooled before recovery occurs.
  • The recovery equipment shall be in good working order with a set of instructions concerning the equipment that is at hand and shall be suitable for the recovery of flammable refrigerants. In addition, a set of calibrated weighing scales shall be available and in good working order. Hoses shall be complete with leak-free disconnect couplings and in good condition. Before using the recovery machine, check that it is in satisfactory working order, has been properly maintained and that any associated electrical components are sealed to prevent ignition in the event of a refrigerant release. Consult manufacturer if in doubt.
  • The recovered refrigerant shall be returned to the refrigerant supplier in the correct recovery cylinder, and the relevant Waste Transfer Note arranged. Do not mix refrigerants in recovery units and especially not in cylinders.
  • If compressors or compressor oils are to be removed, ensure that they have been evacuated to an acceptable level to make certain that flammable refrigerant does not remain within the lubricant. The evacuation process shall be carried out prior to returning the compressor to the suppliers. Only electric heating to the compressor body shall be employed to accelerate this process. When oil is drained from a system, it shall be carried out safely.

LIMITED MANUFACTURER’S WARRANTY

This appliance is covered by a limited manufacturer’s warranty. For one year from the original date of purchase, the manufacturer will repair or replace any parts of this appliance that prove to be defective in materials and workmanship, provided the appliance has been used under normal operating conditions as intended by the manufacturer.

Warranty Terms:
During the first year, any components of this appliance found to be defective due to materials or workmanship will be repaired or replaced, at the manufacturer’s discretion, at no charge to the original purchaser. The purchaser will be responsible for any removal or transportation costs.

Warranty Exclusions:
The warranty will not apply if damage is caused by any of the following:

  • Power failure
  • Damage in transit or when moving the appliance
  • Improper power supply such as low voltage, defective household wiring or inadequate fuses
  • Accident, alteration, misuse or abuse of the appliance such as using non-approved accessories, inadequate air circulation in the room or abnormal operating conditions (extreme temperatures)
  • Use in commercial or industrial applications
  • Fire, water damage, theft, war, riot, hostility or acts of God such as hurricanes, floods, etc.
  • Use of force or damage caused by external influences
  • Partially or completely dismantled appliances
  • Excess wear and tear by the user

Obtaining Service:
When making a warranty claim, please have the original bill of purchase with the purchase date available. Once confirmed that your appliance is eligible for warranty service, all repairs will be performed by a Newair™ authorized repair facility. The purchaser will be responsible for any removal or transportation costs. Replacement parts and/or units will be new, re- manufactured or refurbished and is subject to the manufacturer’s discretion. For technical support and warranty service, please email support@newairusa.com.

www.newair.com

References

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