fi-8950 Ricoh Image Scanner Installation Guide

fi-8950 Ricoh Image Scanner

Product Information

Specifications

• Model: RICOH fi-8950/fi-8930/fi-8820
• Product Code: P3PC-7200-03ENZ2
• Scanner Type: Document Scanner
• Power Supply: AC 100-240V, 50/60Hz
• Interface: USB 2.0
• Scanning Speed: Up to 80 pages per minute (ppm)

Product Usage Instructions

Scanner Setup

To set up the scanner, follow these steps:

1. Connect the scanner to a power source using the provided AC adapter.
2. Connect the scanner to your computer using a USB cable.
3. Install any necessary drivers or software on your computer.

Basic Operations

Turning the Power ON/OFF

To turn the power ON:

1. Press the power button located on the scanner.
2. Wait for the scanner to initialize.

To turn the power OFF:

1. Press and hold the power button until the scanner powers down.

Opening/Closing the Hopper

To open the hopper:

1. Follow the instructions in the manual to unlock and lift the hopper cover.

To close the hopper:

1. Gently lower the hopper cover until it locks into place.

FAQs

• Q: How do I clean the scanner glass?
  • A: To clean the scanner glass, use a soft, lint-free cloth lightly dampened with glass cleaner. Gently wipe the glass surface and ensure it is dry before scanning.
• Q: Why is my scanned document appearing distorted?
  • A: Check the document feeder for any obstructions or debris that may be causing the distortion. Ensure the documents are loaded correctly and flat to avoid distortion during scanning.

“`

Introduction

Thank you for purchasing this product.

About This Product

This product
All models are equipped with an Automatic Document Feeder (ADF) for automatic document feeding and duplex (double-sided) scanning. The differences between fi-8950/fi-8930/fi-8820 are as follows.

Model fi-8950 fi-8930 fi-8820

Scanning Speed (1) 150 ppm/300 ipm (2) 130 ppm/260 ipm 120 ppm/240 ipm

1:For A4 landscape documents scanned at 200/300 dpi using JPEG compression. 2:The scanning speed of fi-8950 when the imprinter prints text is 140 ppm/280 ipm.
Imprinter
Prints alphanumeric character strings on the scanned document. You can select Front-Side Imprinter (to print on the front side of the document) or Back-Side Imprinter (to print on the back side of the document). Front-Side/Back-Side Imprinters are available as scanner options. For information about Imprinters, refer to Scanner Options (page 419).

10

Introduction
CAUTION For models not equipped with the Imprinter as standard, be careful not to
touch any hot internal parts when opening the Back-Side Imprinter cover, as this can lead to burns.
Hot Part

Back-Side Imprinter Cover

Manuals

The following manuals are included for this product. Read them as needed.

Manual Safety Precautions (paper, PDF)
Getting Started (paper) Operator’s Guide (this manual) (HTML)
Touch Screen Help (HTML)

Description
Contains important information about the safe use of this product. Make sure to read this manual before using the scanner. The PDF version is included in the Setup DVD-ROM.
Explains the items included in the package of the scanner, how to remove the materials used for protection, and how to prepare the scanner before using it.
Provides detailed information on how to set up the scanner, how to operate and maintain the scanner daily, how to replace the consumables, and how to troubleshoot problems. Included in the Setup DVD-ROM.
Explains about how to troubleshoot errors and how to clean the scanner.

11

Introduction

Manual

Description Can be referenced from the touch screen.

fi-890PRF/fi-890PRB Imprinter Operator’s Guide (PDF)

Provides detailed information on how to operate and maintain the fi-890PRF/fi- 890PRB daily, how to replace the consumables, and how to troubleshoot problems. Included in the Setup DVD-ROM.

PaperStream Capture User’s Guide (PDF)

Provides an overview of PaperStream Capture, and detailed information on installation, how to scan documents, activation, and multistation operation. Included in the Setup DVD-ROM.

Scanner Central Admin User’s Guide (PDF)

Explains about the overview, installation, operation and maintenance of Scanner Central Admin. Included in the Setup DVD-ROM.

PaperStream IP Help

Explains how to use and configure the settings for the PaperStream IP driver. Included in the Setup DVD-ROM.

Network Setup Tool for fi Series Help

Explains how to use various tools for connecting the scanner to a network. Included in the Setup DVD-ROM.

PaperStream ClickScan Help

Explains how to use and configure the settings for PaperStream ClickScan. Included in the Setup DVD-ROM.

fi Series Online Update Help

Explains how to use and configure the settings for fi Series Online Update. Included in the Setup DVD-ROM.

Depending on the software that you want to use refer to the manual of the software (Other than the softwares above). For details about the software, refer to Overview of the Bundled Software (page 28).

Trademarks
ISIS is a trademark of Open Text. Intel and Intel Core are trademarks of Intel Corporation or its subsidiaries in the U.S. and/or other countries. Google and Google Chrome are trademarks or registered trademarks of Google LLC. ABBYYTM FineReaderTM Engine © ABBYY. OCR by ABBYY ABBYY and FineReader are trademarks of ABBYY Software, Ltd. which may be registered in some jurisdictions. Besides the software authored by the product developer (PFU Limited), this scanner contains other free software, such as software copyrighted under the GNU General Public License (GPL) or the

12

Introduction

GNU Lesser General Public License (LGPL). For details concerning the conditions of the licenses for

Open Source Software (OSS), refer to the screen that appears after pressing

in the lower

right of the home screen on the touch screen of this scanner, pressing [Support], and then pressing [Authentication/License]. Microsoft, Excel, Internet Explorer, Windows, and Windows Server are trademarks of the Microsoft group of companies. ScanSnap and PaperStream are registered trademarks or trademarks of PFU Limited in Japan. Other company names and product names are the registered trademarks or trademarks of the respective companies.

Manufacturer
PFU Limited YOKOHAMA i-MARK PLACE, 4-5 Minatomirai 4-chome, Nishi-ku, Yokohama-shi, Kanagawa 220-8567 Japan.

Issue Date/Issuer
Issue date: February 2024 Issued by: PFU Limited Regulatory Model: P3830A © PFU Limited 2023-2024

13

Introduction
Safety Information
The attached “Safety Precautions” manual contains important information about the safe and correct use of this product. Make sure that you read and understand it before using the scanner.
Symbols Used in This Manual
The following indications are used in this manual to obviate any chance of accident or damage to you, people near you, and your property. Warning labels consist of a symbol indicating the severity and a warning statement. The symbols and their meanings are as follows.
This indication alerts operators of an operation that, if not strictly observed,
WARNING
may result in severe injury or death.
CAUTION This indication alerts operators of an operation that, if not strictly observed,
may result in safety hazards to personnel or damage to the product. For notational convention, the following symbols are used in this manual:
ATTENTION This symbol alerts operators to particularly important information. Be sure to read this information. HINT This symbol alerts operators to helpful advice regarding operations.
14

Introduction

Abbreviations Used in This Manual
The following abbreviations are used in this manual.
Name
Windows® 10 Home (32-bit/64-bit) Windows® 10 Pro (32-bit/64-bit) Windows® 10 Enterprise (32-bit/64-bit) Windows® 10 Education (32-bit/64-bit)
Windows Server® 2016 Standard (64-bit)
Windows Server® 2019 Standard (64-bit)
Windows Server® 2022 Standard (64-bit)
Windows® 11 Home (64-bit) Windows® 11 Pro (64-bit) Windows® 11 Enterprise (64-bit) Windows® 11 Education (64-bit)
Internet Explorer® Google ChromeTM
Microsoft® Word
Microsoft® Excel® ABBYY FineReader for ScanSnapTM PaperStream IP (TWAIN) PaperStream IP (TWAIN x64) PaperStream IP (ISIS) fi-8000 Series Scanner Selection Tool for fi Series IP Address Setting Tool for fi Series Button Event Manager for fi Series fi-890PRF/fi-890PRB Carrier Sheet Photo Carrier Sheet Stacker stopper (large) Stacker stopper (medium) Stacker stopper (small)

Indication Windows 10 (1)
Windows Server 2016 (1) Windows Server 2019 (1) Windows Server 2022 (1) Windows 11 (*1)
Internet Explorer Google Chrome Word Excel ABBYY FineReader for ScanSnap PaperStream IP driver
Scanner Selection Tool IP Address Setting Tool Button Event Manager Imprinter (Carrier) Sheet Stacker stopper

15

Introduction
*1:Where there is no distinction between the different versions of the above operating system, the general term “Windows” is used.
Arrow Symbols in This Manual
Right-arrow symbols () are used to separate icons or menu options which should be selected in succession. Example:Click [Start] menu [Control Panel].
Screen Examples in This Manual
Microsoft product screenshots are reprinted with permission from Microsoft Corporation. The screen examples in this manual are subject to change without notice in the interest of product development. If the actual displayed screen differs from the screen examples in this manual, operate by following the actual displayed screen while referring to the user’s manual of the scanner application that you are using. The screenshots used in this manual are of Windows 10. The actual windows and operations may differ depending on the operating system. Also note that the screens and operations may differ from this manual after the scanner application software is updated. In that case, refer to the manual provided upon updating the software.
Notice
The contents of this manual are subject to change without notice. PFU Limited assumes no liability for incidental or consequential damages arising from the use of
this product, and any claims by a third party. Copying of the contents of this manual, in whole or in part, as well as the scanner applications is
prohibited under the copyright law.
Important Notes
The scanner may store various settings including user names or passwords. If you return, dispose of, or transfer ownership of the scanner, delete the information stored on the scanner by yourself. For details about how to delete this information, refer to the following: Touch screen
Restore Factory Defaults (page 323) fi Series Network Settings
Restore Factory Defaults (page 413)
16

Scanner Overview
This section explains the main features of this product, the names of parts and their functions.
Main Features
The scanner is equipped with the following features:
High speed scanning
A high-speed image sensor and a high-speed image processing circuit are installed. When scanning A4-size documents with a resolution of 200/300 dpi and JPEG compression set, the scanner can achieve the following scanning speed: For fi-8950
150 ppm/300 ipm (1) For fi-8930
130 ppm/260 ipm For fi-8820
120 ppm/240 ipm Furthermore, up to the following number of documents can be loaded for continuous scanning, which enables you to quickly digitize a large volume of documents. For fi-8950/fi-8930
750 sheets (2) For fi-8820
500 sheets (2) 1:The scanning speed of fi-8950 when the imprinter prints text is 140 ppm/280 ipm. *2:When A4 size documents with a paper weight of 80 g/m2 (20 lb) are scanned.
The capacity varies depending on the paper weight of the document. For details, refer to Loading Capacity (page 105).
Network connection
The scanner can be connected via a wired LAN. During a network communication, in order to prevent information leaks due to interception of communications, you can encrypt scanned images.
17

Scanner Overview

For details, refer to the Network Setup Tool for fi Series Help or Network Settings (fi Series Network Settings) (page 400).
Various ways of scanning with U-turn Scan/Straight Scan
The scanner has a paper output selection switch on the side for switching scanning methods.
U-turn Scan
Straight Scan
Switching between U-turn Scan and Straight Scan enables you to scan documents in the following ways: U-turn Scan
U-turn Scan enables you to scan documents in the following ways: – Documents can be scanned continuously. – By using Manual Continuous Mode, multiple documents can be loaded manually and scanned
in succession.
18

Scanner Overview
– By using Manual Single Mode, documents folded in half, envelopes, and multi- layered transfer paper with a thickness of 0.50 mm or less can be manually scanned one at a time.
When documents loaded on the hopper are scanned, the scanned documents are ejected onto the stacker. Straight Scan Straight Scan enables you to scan documents in the following ways: – Documents can be scanned continuously. – By using Manual Continuous Mode, multiple documents can be loaded manually and scanned
in succession. – By using Manual Single Mode, envelopes or booklets with a thickness of 1.25 mm or less (thick
envelopes or thin booklets) can be manually scanned one at a time. Straight Scan enables you to scan thicker documents than with Manual Continuous Mode or Manual Single Mode with U-turn Scan, however the scanning speed is reduced. When a document on the hopper is scanned, the scanned document is ejected from the back of the scanner.
Capable of scanning documents folded in half, envelopes, multi-layered transfer paper
This scanner mounts the pick roller unit that is used to switch the mode to Manual Feed Mode. Switching the mode to Manual Feed Mode reduces the load on documents being fed so that documents are fed and scanned successfully.
Touch screen
The scanner has a 4.3-inch TFT color touch screen which enables you to operate the scanner with simple actions such as seeing and touching. On the touch screen, you can check information such as the number of pages scanned and the error status, as well as configure various operational settings for scanning.
19

Scanner Overview
Improved efficiency for pre-scan and post-scan work
The scanner can perform “mixed batch scanning” which allows you to scan documents with different paper weights, sizes, and types at once. This simplifies the process of sorting the documents before scanning. In addition, the scanner is equipped with the new “Elevator Stacker”, which automatically keeps the stacker at a certain height. This prevents the scanned documents from being scattered in the output, It helps to put away the scanned documents efficiently.
Reduced work loss caused by multifeeds
The scanner has ultrasonic multifeed sensors that accurately detect “multifeed” errors where two or more sheets are fed through the scanner at once. This detection for overlapped documents is reliable even when scanning a mixed batch of documents with different paper weights, sizes, and types, avoiding potential work loss.
Intelligent multifeed detection function
When pieces of paper are attached to a specific location on documents, or the attached papers are the same size, the intelligent multifeed detection function enables the scanner to recognize the attachment area. The scanner does not detect the recognized area where the attachment is on as overlapping of documents so that scanning can continue.
Paper protection function by monitoring warped documents
The scanner is equipped with a function that detects warped documents caused by a feeding error and stops the scan. Paper jams due to feeding errors could damage or tear valuable documents. Detecting a feeding error and stopping the scan can prevent damage to documents.
Function to monitor for stapled documents and stop the scan upon their detection
The scanner is equipped with a function that stops the scan when stapled documents are detected. When stapled documents are fed, the stapled part may become damaged. Stopping the scan when stapled documents are detected can prevent documents from being damaged.
Various functions to help the operators
The scanner is equipped with a cleanable “Anti-Dust Coating Glass Built-in Paper Path” inside the ADF that keeps the surface of the scan glass clean. This extends the cleaning cycles, thereby reducing the work load of operators.
The scanner is equipped with an “Automatic Image Quality Checker”, which checks through the scanned images and displays images that have issues. This reduces the work load of operators.
20

Scanner Overview
Advanced image processing function provided in the scanner driver
The scanner is equipped with a function that automatically detects whether a document is in color or monochrome and then outputs an image of the document. This function reduces the risk of color deviation or stripes from occurring on documents and allows you to output highly reproducible images.
Preventing images form missing any parts even if documents are fed skewed
The scanner is equipped with a function that detects the top and bottom of a document when a document is fed skewed and then outputs an image of the document. This function prevents images from missing any parts even if documents are fed skewed.
Front-Side/Back-Side Imprinter options
Models with an imprinter equipped as standard are available. They are often required for managing/verifying vouchers and business forms. Imprinters are available as an option for models not equipped with an imprinter as standard. You can select Front-Side Imprinter (to print on the front side of the document) or Back-Side Imprinter (to print on the back side of the document). Using an imprinter improves work efficiency in document management or in the verification of documents.
Capable of protecting photographs, clippings, and documents that can be easily damaged during
scans
The Carrier Sheet and Photo Carrier Sheet are available as an option. Using it allows you to scan documents that can be damaged quite easily or non-standard size documents such as photographs and clippings.
Centralized management of multiple scanners
With Scanner Central Admin Server or Scanner Central Admin Desktop, multiple scanners can be managed together. For example, you can monitor the operating status of managed scanners or apply the scanner settings or firmware to scanners. Scanner Central Admin Server
If you want to manage a large number of scanners, use Scanner Central Admin Server. Scanner Central Admin Server enables you to update the settings, firmware, and scanner drivers on multiple scanners at once. You can link Scanner Central Admin Server with scanners via Scanner Central Admin Agent installed on computers to manage the scanners. For details, refer to the Scanner Central Admin User’s Guide. Scanner Central Admin Desktop If you want to manage a small number of scanners (*1), you can use Scanner Central Admin Desktop. Scanner Central Admin Desktop can operate on the client operating system.
21

Scanner Overview
Scanner Central Admin Desktop enables you to apply the scanner settings and the latest version of firmware to scanners. You can link Scanner Central Admin Server with scanners via Scanner Central Admin Agent installed on computers to manage the scanners. For details, refer to the Scanner Central Admin Desktop Help. *1:The suggested number of scanners is 100 or less.
22

Parts and Functions
This section shows the names of the scanner parts.
Front
1 2 3 4
5
6 7

Scanner Overview
8
9
10 11 12 13 14 15

No.

Name

1

Stacker

2

Stacker side guide

Function Stacks up the ejected documents. The stacker lowers automatically as documents are stacked to keep the top of the stacked documents at the same height. This keeps ejected documents neatly stacked. Guides the ejected documents in the width direction to prevent them from being scattered.
23

Scanner Overview

No.

Name

Function

3

Stacker extension

Lift it up toward you and adjust it to the length of the documents.

4

Stacker stopper (large)

Guides the ejected documents in the length direction to prevent them from being scattered. Though documents can be aligned without the stacker stopper (large), it can be used to stack them more neatly. This can be used when the stacker extension is being lifted up. There are three types of stacker stoppers: stacker stopper (large), stacker stopper (medium), and stacker stopper (small). Use each stacker stopper in accordance with the length of the documents. For details, refer to Adjusting the Stacker (page 63).

5

Hopper side guide

Guides documents in the width direction so that they are fed in the scanner without being skewed.

6

Hopper extension

Pull out to place long documents on the hopper.

7

Hopper

A table for loading documents to scan.

8

Paper output

Ejects the scanned documents.

9

Front-Side imprinter cover

Open this to replace a print cartridge or adjust the print position in the Front-Side imprinter. Confirm that the Front-Side imprinter cover is closed properly. For details, refer to the fi-890PRF/fi-890PRB Imprinter Operator’s Guide.

10

Operator panel

It consists of a touch screen and buttons. It can be used to operate the scanner or check its status. For details, refer to How to Use the Operator Panel (page 123).

11

ADF release tab

Push up to open the ADF.

12

ADF (Automatic Document

Feeder)

Pulls and feeds the documents loaded on the hopper one at a time. Open this to replace consumables or to clean the inside of the scanner.

13

Stacker extension angle selection Used to adjust the angle of the stacker extension.

switch

24

No.

Name

14

Stacker stopper (medium)

15

Stacker stopper (small)

Back

Scanner Overview
Function
Guides the ejected documents in the length direction to prevent them from being scattered. This can be used when the stacker extension is being closed. There are three types of stacker stoppers: stacker stopper (large), stacker stopper (medium), and stacker stopper (small). Use each stacker stopper in accordance with the length of the documents. For details, refer to Adjusting the Stacker (page 63).

No.

Name

1

Back-Side imprinter cover

2

Paper output selection switch

1
2 3
4 5 6
Function
Open this to replace a print cartridge or adjust the print position in the Back-Side imprinter. Confirm that the Back-Side imprinter cover is closed properly. For details, refer to the fi-890PRF/fi-890PRB Imprinter Operator’s Guide.
Switches between paper outputs. Sliding this upward to switch to U-turn Scan. Slide this down to switch to Straight Scan.

25

No.

Name

3

Paper output

4

USB connector

5

LAN connector

6

Power connector

Removable Parts

Scanner Overview
Function When the paper output selection switch is used to switch to Straight Scan, scanned documents are ejected here. Used to connect the USB cable. Used to connect a LAN cable. Used to connect a power cable.
1
2

3

No.

Name

1

Pick roller

Function A roller which feeds documents loaded on the hopper into the ADF. For information on how to remove the pick rollers, refer to Replacing the Pick Roller (page 188).
26

No.

Name

2

Separator roller

3

Brake roller

Scanner Overview
Function A roller unit that separates one sheet off the stack of documents fed by the pick rollers and feeds the document into the ADF. For information on how to remove the separator roller, refer to Replacing the Separator Roller (page 192).
A roller that prevents more than one sheet of documents to be fed into the ADF at once. For details about removing the brake roller, refer to Replacing the Brake Roller (page 199).

27

Scanner Setup

This section describes the software that is required for the computer you want to connect the scanner to, the system requirements, and the scanner setup method. The scanner setup procedure depends on the connection method of the scanner. Check the reference page for each method to set up the scanner.
Connecting the Scanner to a Computer via the USB Cable (page 33)
Connecting the Scanner via a Wired LAN (When Obtaining an IP Address Automatically) (page 37) Connecting the Scanner via a Wired LAN (When Assigning an IP Address Manually) (page 41)
Overview of the Bundled Software
This section describes the software that is required for the computer you want to connect the scanner to. This product is bundled with the following software.
HINT The software can be installed from the bundled Setup DVD-ROM or downloaded from the
download site and then installed. 28

Scanner Setup
Scanner Central Admin and Scanner Central Admin Desktop can be downloaded from the download site and then installed. – When using Scanner Central Admin, refer to the Scanner Central Admin User’s Guide. – When using Scanner Central Admin Desktop, refer to the Scanner Central Admin Desktop Help.
PaperStream IP driver The PaperStream IP driver is a scanner driver that conforms to the TWAIN/ISIS standard. It supports scanners connected to a network. There are three types of PaperStream IP drivers. – PaperStream IP (TWAIN) Conforms to the TWAIN standard. Used when you operate the scanner using TWAIN-compliant 32-bit applications. – PaperStream IP (TWAIN x64) Conforms to the TWAIN standard. Used when you operate the scanner using TWAIN- compliant 64-bit applications. Regardless of your operating system, if the image scanning application that you are using is a 32-bit application, use PaperStream IP (TWAIN). – PaperStream IP (ISIS) fi-8000 Series Conforms to the ISIS standard. Used when you operate the scanner using ISIS-compliant applications. For details, refer to the PaperStream IP driver Help.
Network Setup Tool for fi Series The following applications are included. These applications are used to connect the scanner to a network to make the scanner available. – Scanner Selection Tool Use this application to set a computer to be able to use the scanner connected to a network. – IP Address Setting Tool Use this application to set a scanner’s IP address and scanner name. – Button Event Manager Use this application to specify an image scanning application to be launched when the button on the scanner is pressed. For details, refer to the Network Setup Tool for fi Series Help.
Software Operation Panel You can configure settings that are related to scanning documents and managing consumable parts. It is installed together with the PaperStream IP driver. For details, refer to Scanner Settings (Software Operation Panel) (page 324).
Error Recovery Guide Use this application to display the status of the scanner and a solution for a problem if an error occurs in the scanner. It is installed together with the PaperStream IP driver.
29

Scanner Setup
Solutions for problems can also be checked in Troubleshooting (page 205).
Error Recovery Guide (manual) This is a manual which describes solutions for errors notified by Error Recovery Guide.
PaperStream ClickScan A 32-bit image scanning application which supports PaperStream IP (TWAIN). Scanning can be performed via simple settings and operations. This program starts automatically when you log in to your computer and resides in the notification area of the taskbar. For details, refer to the PaperStream ClickScan Help.
PaperStream ClickScan Searchable PDF Option An application to output images in a format such as searchable PDF, Word (1), or Excel (1). It can be used with PaperStream ClickScan. For details, refer to the PaperStream ClickScan Help.
PaperStream Capture A 32-bit image scanning application which supports PaperStream IP (TWAIN)/PaperStream IP (ISIS) fi-8000 Series. By defining scan settings as document profiles, you can customize the settings according to your preference. For details, refer to the PaperStream Capture User’s Guide.
PaperStream Capture Pro (EVALUATION) A 32-bit image scanning application which supports PaperStream IP (TWAIN). It is the trial version of PaperStream Capture Pro. To use the full version, purchase and activate a license. In addition to the functions in PaperStream Capture, PaperStream Capture Pro also allows you to perform multistation operations and advanced meta data settings. For details, refer to the PaperStream Capture User’s Guide.
ABBYY FineReader for ScanSnap This application converts images into files for applications such as Word (1) or Excel (1). It can be used when you scan documents with PaperStream Capture/PaperStream Capture Pro. Download it from the download site and install it.
Manuals Safety Precautions, the Operator’s Guide, and the fi-890PRF/fi-890PRB Imprinter Operator’s Guide are installed.
Scanner Central Admin Agent Install this application on the computer which the scanner is connected to in order to link with Scanner Central Admin Server or Scanner Central Admin Desktop. When the computer is linked with Scanner Central Admin Server or Scanner Central Admin Desktop, you can apply the updates such as the setting information of the scanner to multiple scanners. For details, refer to the Scanner Central Admin User’s Guide or the Scanner Central Admin Desktop Help.
fi Series Online Update
30

Scanner Setup
This application checks for the latest updates for the software that is installed on the computer, checks for firmware updates for the scanner that is connected to the computer, and applies them. For details, refer to the fi Series Online Update Help. *1:Microsoft® Office products need to be installed.
31

Scanner Setup

System Requirements

The system requirements for the computer on which software is to be installed are as follows.

Operating system
CPU Display resolution Hard disk space DVD drive Interface Browsers (*3)

Windows® 10 Home (32-bit/64-bit) (1) Windows® 10 Pro (32-bit/64-bit) (1) Windows® 10 Enterprise (32-bit/64-bit) (1) Windows® 10 Education (32-bit/64-bit) (1) Windows Server® 2016 Standard (64-bit) (1) Windows Server® 2019 Standard (64-bit) (1) Windows Server® 2022 Standard (64-bit) (1) Windows® 11 Home (64-bit) (1) Windows® 11 Pro (64-bit) (1) Windows® 11 Enterprise (64-bit) (1) Windows® 11 Education (64-bit) (1) Intel or Intel- compatible processor 1024 × 768 pixels or higher, 65,536 or more colors (Text size: Magnification is up to 125% in the display settings for the operating system) 12 GB or more of free hard disk space (2) Required for installing software from the bundled Setup DVDROM USB3.2 Gen1/USB3.0/USB2.0/USB1.1
Google Chrome Microsoft Edge

1:The bundled software operates as a desktop application.
2:Required disk space for scanning documents varies according to the file size of the scanned images.
*3:One of the browsers is required when you configure the network settings in fi Series Network Settings. Internet Explorer mode on Microsoft Edge is not supported.

32

Scanner Setup
Connecting the Scanner to a Computer via the USB Cable
This section explains the setup procedure for using the scanner connected to a computer via a USB cable. For the procedure to unpack the scanner, refer to Getting Started.
ATTENTION If an old version of the software is installed, uninstall it first. For the procedure to uninstall the software, refer to Uninstalling the Software (page 424).
1 Turn on the computer and log onto Windows as a user with administrator privileges. 2 Insert the Setup DVD-ROM into the DVD drive.
The [fi Series Setup] window appears. HINT If the [fi Series Setup] window does not appear, double-click “Setup.exe” in the Setup DVDROM via [File Explorer] or [Computer].
3 Click the scanner model name to be used (if the window for selecting a model name is
displayed).
4 Select either [Installation (Recommended)] or [Installation (Custom)].
For [Installation (Recommended)] Select [Installation (Recommended)] to install all the software required to operate the scanner. a Click the [Installation (Recommended)] button.
b In the window to select an installation method, select your desired installation method. You can choose whether to download and install the latest software or install the software from the Setup DVD-ROM.
c Install the software by following the instructions displayed in the window.
33

Scanner Setup
The [How to Connect the Scanner] window appears when the installation of the software is complete. HINT When [Installation (Recommended)] is selected, the following software is installed: PaperStream IP (TWAIN) Network Setup Tool for fi Series Software Operation Panel Error Recovery Guide PaperStream ClickScan PaperStream Capture Manuals fi Series Online Update For [Installation (Custom)] Select [Installation (Custom)] to select and install the software that you need. a Click the [Installation (Custom)] button.
b In the window to select an installation method, select your desired installation method. You can choose whether to download and install the latest software or install the software from the Setup DVD-ROM.
c Select the check boxes for the software to be installed and click the [Next] button. d Install the software by following the instructions displayed in the window.
– When you want to install Network Setup Tool for fi Series When the [How to Connect the Scanner] window is displayed, proceed to step 5.
– When you do not want to install Network Setup Tool for fi Series After the installation of the software is complete, proceed to step 6.
34

5 Select [USB].

Scanner Setup

6 Connect the scanner to the computer as follows.
3 2
1
a Connect the scanner to the computer by using the USB cable that is supplied ( ). HINT If you connect the USB cable to the scanner, connect the USB cable with the USB logo on the head of the USB cable facing left.
b Connect the power cable to the scanner and the AC outlet ( , ). c Turn on the scanner.
For details, refer to How to Turn the Power ON (page 46). d When the warranty information appears on the touch screen, confirm the displayed
information and press the [OK] button.
35

Scanner Setup
HINT The factory default setting of the display language for the touch screen is English. The display language can be changed in the screen that appears via the following procedure:
[Display language] 7 Click the [OK] button in the [How to Connect the Scanner] window. 8 Click the [Exit] button in the [fi Series Setup] window. 9 Check whether the scanner is ready to start scanning.
For details, refer to How to Perform a Basic Scan (page 78).
36

Scanner Setup
Connecting the Scanner via a Wired LAN (When Obtaining an IP Address Automatically)
This section explains about the setup procedure for you to connect the scanner to a network device via a wired LAN and automatically obtain an IP address for the scanner from the DHCP server. For the procedure to unpack the scanner, refer to Getting Started.
ATTENTION If an old version of the software is installed, uninstall it first. For the procedure to uninstall the software, refer to Uninstalling the Software (page 424).
HINT The factory default setting for obtaining an IP address for the scanner is set to obtain the IP address automatically.
1 Turn on the computer and log onto Windows as a user with administrator privileges. 2 Insert the Setup DVD-ROM into the DVD drive.
The [fi Series Setup] window appears. HINT If the [fi Series Setup] window does not appear, double-click “Setup.exe” in the Setup DVDROM via [File Explorer] or [Computer].
3 Click the scanner model name to be used (if the window for selecting a model name is
displayed).
4 Select either [Installation (Recommended)] or [Installation (Custom)].
For [Installation (Recommended)] Select [Installation (Recommended)] to install all the software required to operate the scanner. a Click the [Installation (Recommended)] button.
37

Scanner Setup
b In the window to select an installation method, select your desired installation method. You can choose whether to download and install the latest software or install the software from the Setup DVD-ROM.
c Install the software by following the instructions displayed in the window. The [How to Connect the Scanner] window appears when the installation of the software is complete.
HINT When [Installation (Recommended)] is selected, the following software is installed: PaperStream IP (TWAIN) Network Setup Tool for fi Series Software Operation Panel Error Recovery Guide PaperStream ClickScan PaperStream Capture Manuals fi Series Online Update For [Installation (Custom)] Select [Installation (Custom)] to select and install the software that you need.
a Click the [Installation (Custom)] button.
b In the window to select an installation method, select your desired installation method. You can choose whether to download and install the latest software or install the software from the Setup DVD-ROM.
c Select the check boxes for the software to be installed and click the [Next] button. d Install the software by following the instructions displayed in the window.
The [How to Connect the Scanner] window appears when the installation of the software is complete.
38

5 Select [Network].

Scanner Setup

6 Connect the scanner to the computer as follows.
4 2
3 DHCP 1
a Connect the computer to a network device via a wired LAN or Wi-Fi ( ). The procedure below shows an example of connecting the computer to a network device via a wired LAN. For details about how to connect the computer to the network, refer to your computer manual.
b Connect the scanner to the network device via a wired LAN ( ). c Connect the power cable to the scanner and the AC outlet ( , ). d Turn on the scanner.
For details, refer to How to Turn the Power ON (page 46).
39

Scanner Setup
e When the warranty information appears on the touch screen, confirm the displayed information and press the [OK] button.
HINT The factory default setting of the display language for the touch screen is English. The display language can be changed in the screen that appears via the following procedure:
[Display language] 7 Click the [Select a Scanner] button in the [How to Connect the Scanner] window.
The [Scanner Selection Tool] window appears.
8 In the scanner list, select the check box for the scanner.
For details about Scanner Selection Tool, refer to the Network Setup Tool for fi Series Help.
HINT The scanner name and IP address can be checked in the screen that appears via the following procedure:
[Scanner Information] [Network] 9 Click the [OK] button to close the [Scanner Selection Tool] window. 10 Click the [Exit] button in the [fi Series Setup] window. 11 Check whether the scanner is ready to start scanning.
For details, refer to How to Perform a Basic Scan (page 78).
HINT If Scanner Selection Tool does not start up, refer to Starting Up Scanner Selection Tool (page 422),
and start it up. Network settings for the scanner can also be configured in fi Series Network Settings or IP Address
Setting Tool. For more details about fi Series Network Settings, refer to Network Settings (fi Series Network Settings) (page 400). For details about IP Address Setting Tool, refer to the Network Setup Tool for fi Series Help.
40

Scanner Setup
Connecting the Scanner via a Wired LAN (When Assigning an IP Address Manually)
This section explains about the setup procedure for you to connect the scanner to a network device via a wired LAN and manually assign an IP address to the scanner. For the procedure to unpack the scanner, refer to Getting Started.
ATTENTION If an old version of the software is installed, uninstall it first. For the procedure to uninstall the software, refer to Uninstalling the Software (page 424).
1 Turn on the computer and log onto Windows as a user with administrator privileges. 2 Insert the Setup DVD-ROM into the DVD drive.
The [fi Series Setup] window appears. HINT If the [fi Series Setup] window does not appear, double-click “Setup.exe” in the Setup DVDROM via [File Explorer] or [Computer].
3 Click the scanner model name to be used (if the window for selecting a model name is
displayed).
4 Select either [Installation (Recommended)] or [Installation (Custom)].
For [Installation (Recommended)] Select [Installation (Recommended)] to install all the software required to operate the scanner. a Click the [Installation (Recommended)] button.
b In the window to select an installation method, select your desired installation method. You can choose whether to download and install the latest software or install the software from the Setup DVD-ROM.
c Install the software by following the instructions displayed in the window.
41

Scanner Setup
The [How to Connect the Scanner] window appears when the installation of the software is complete. HINT When [Installation (Recommended)] is selected, the following software is installed: PaperStream IP (TWAIN) Network Setup Tool for fi Series Software Operation Panel Error Recovery Guide PaperStream ClickScan PaperStream Capture Manuals fi Series Online Update For [Installation (Custom)] Select [Installation (Custom)] to select and install the software that you need. a Click the [Installation (Custom)] button.
b In the window to select an installation method, select your desired installation method. You can choose whether to download and install the latest software or install the software from the Setup DVD-ROM.
c Select the check boxes for the software to be installed and click the [Next] button. d Install the software by following the instructions displayed in the window.
The [How to Connect the Scanner] window appears when the installation of the software is complete.
42

5 Select [Network].

Scanner Setup

6 Connect the scanner to the computer as follows.
4 2
3
1
a Connect the computer to a network device via a wired LAN or Wi-Fi ( ). The procedure below shows an example of connecting the computer to a network device via a wired LAN. For details about how to connect the computer to the network, refer to your computer manual.
b Connect the scanner to the network device via a wired LAN ( ). c Connect the power cable to the scanner and the AC outlet ( , ). d Turn on the scanner.
For details, refer to How to Turn the Power ON (page 46).
43

Scanner Setup
e When the warranty information appears on the touch screen, confirm the displayed information and press the [OK] button.
HINT The factory default setting of the display language for the touch screen is English. The display language can be changed in the screen that appears via the following procedure:
[Display language] 7 Click the [Select a Scanner] button in the [How to Connect the Scanner] window.
The [Scanner Selection Tool] window appears.
8 Click the [Set an IP Address] button.
A message appears, prompting you to connect the scanner to the computer via the USB cable.
9 Connect the scanner to the computer by using the USB cable that is supplied, and click the [OK] button in the message window. The login window for IP Address Setting Tool appears.
HINT You do not need to disconnect the LAN cable from the scanner when connecting the USB
cable. If you connect the USB cable to the scanner, connect the USB cable with the USB logo on the
head of the USB cable facing upwards.
10 Enter the default administrator password, and click the [Login] button.
You can check the default administrator password by checking whether there is a label or not. For details about the label, refer to Checking the Product Label (page 287). The [IP Address Setting Tool] window appears.
11 Set the IP address and the scanner name, and then click the [OK] button.
The default scanner name is “(Model Name) – (Serial No.)”. The scanner serial number can be checked on the label on the back of the scanner. For details, refer to Checking the Product Label (page 287). For details about the IP Address Setting Tool, refer to the Network Setup Tool for fi Series Help.
HINT The scanner name and the IP address that you set are displayed in the scanner list in Scanner Selection Tool.
12 Disconnect the USB cable from the scanner.
44

Scanner Setup
13 Click the [Search again] button in the [Scanner Selection Tool] window to search for the scanner
that you want to use. The scanner is not displayed in the scanner list right after setting the IP address. Search for the scanner by clicking the [Search again] button. For details about Scanner Selection Tool, refer to the Network Setup Tool for fi Series Help.
14 In the scanner list, select the check box for the scanner.
For details about Scanner Selection Tool, refer to the Network Setup Tool for fi Series Help. HINT The scanner name and IP address can be checked in the screen that appears via the following procedure: [Scanner Information] [Network] 15 Click the [OK] button to close the [Scanner Selection Tool] window. 16 Click the [Exit] button in the [fi Series Setup] window. 17 Check whether the scanner is ready to start scanning.
For details, refer to How to Perform a Basic Scan (page 78). HINT If Scanner Selection Tool does not start up, refer to Starting Up Scanner Selection Tool (page 422),
and start it up. If IP Address Setting Tool does not start up, refer to Starting Up IP Address Setting Tool (page
423), and start it up. Network settings for the scanner can also be configured in fi Series Network Settings.
For details, refer to Network Settings (fi Series Network Settings) (page 400).
45

Basic Operations

This section explains how to operate the scanner.
Turning the Power ON/OFF
This section explains how to power on/off the scanner. HINT The method by which the scanner is powered on/off can be specified from one of the following: Pressing the [Power] button on the scanner Using an AC power strip to control power supply for peripherals such as a scanner in accordance with the computer’s power Turning on/off the scanner in accordance with the computer’s power For details, refer to Method for Turning the Scanner ON/OFF [Power Switch Control] (page 395).
How to Turn the Power ON
1 Open the hopper.
For details, refer to How to Open the Hopper (page 52). HINT Make sure to open the hopper before you press the [Power] button to turn on the scanner.
46

2 Press the [Power] button on the scanner.

Basic Operations

When the scanner is turned on and starts up normally, the outline of the [Scan/Stop] button lights up in green. The following screen is displayed on the touch screen while the scanner is in the startup process.

47

Basic Operations
ATTENTION If an error code is displayed on the touch screen, refer to Errors (page 208) and take measures accordingly.
48

How to Turn the Power OFF
1 Press the [Power] button on the scanner for 2 seconds or more.

Basic Operations

The scanner is turned off and the green light outline of the [Scan/Stop] button goes out.

49

Basic Operations
Entering and Resuming from Power Saving Mode
The scanner enters power saving mode when it is left on without being used for a certain period of time. Power saving mode keeps the power consumption low when the scanner has not been used for a certain period of time. Power saving mode has two types of settings. Power Save
If the scanner is left powered on for 15 minutes (factory default setting) or longer without being used, it automatically enters power saving mode. When the scanner enters power saving mode, the following occurs. The touch screen switches off. The outline of the [Scan/Stop] button flashes in green. To resume from power saving mode, perform one of the following: – Load a document on the hopper. – Press the [Scan/Stop] button on the scanner. – Scan a document with the image scanning application. Auto Shutdown The scanner is turned off automatically if it is left on without being used for a certain period of time (4 hours for the factory default setting). To turn the power back on after the power is turned off automatically, press the [Power] button. For details, refer to How to Turn the Power ON (page 46).
ATTENTION If there is a document that remains on the paper path, the scanner may not enter power
saving mode. Remove the documents by referring to When a Paper Jam Occurs (page 205). If any of the following conditions are displayed on the operator panel, the scanner will not
enter power saving mode. – While scanning is in progress – While document counting is in progress in Doc Counting Mode – While an error is displayed – While processing is in progress Depending on the image scanning application being used, the scanner might not turn off even if the [Power off after a certain period of time] check box is selected. If the scanner is automatically turned off while you are using the image scanning application, exit the application, and then turn the scanner back on.
HINT You can change the waiting time for the scanner to enter power saving mode using one of the
following methods.
50

Basic Operations
– The [Power Save Mode] screen on the touch screen Set [Power Save minutes]. The screen can be displayed in the following procedure: [Scanner Settings] [Power Management] [Power Save Mode] – Software Operation Panel For details, refer to Waiting Time for the Scanner to Enter Power Saving Mode [Power saving] (page 390).
You can prevent the scanner from being turned off automatically using one of the following methods. – The [Power Save Mode] screen on the touch screen Select [Disabled] for [Auto Shutdown hours]. The screen can be displayed in the following procedure: [Scanner Settings] [Power Management] [Power Save Mode] – Software Operation Panel For details, refer to Waiting Time for the Scanner to Enter Power Saving Mode [Power saving] (page 390).
51

Basic Operations
Opening/Closing the Hopper
This section describes how to open and close the hopper.
How to Open the Hopper
1 Place your finger on the top center of the hopper and pull it down towards you.
52

2 Bring down the hopper as you support it with your hand.

Basic Operations

53

3 Adjust the hopper extension to the length of the document.

Basic Operations

ATTENTION To scan documents longer than A3 size, pull out the hopper extension all the way.
4 Set the hopper height as necessary.
For details, refer to Setting the Loading Capacity of the Hopper (page 60).

54

How to Close the Hopper
1 Remove all documents from the hopper. 2 Slide in the hopper extension.

Basic Operations

3 If you have set the hopper height, return the hopper back to the lower position.
Lower the hopper level from the operator panel on the scanner. For details on how to set the hopper height, refer to Setting the Loading Capacity of the Hopper (page 60).
4 Close the hopper.

55

Make sure to push the hopper until it locks.

Basic Operations

56

Basic Operations
Opening/Closing the ADF
This section describes how to open and close the ADF.
How to Open the ADF
1 Remove all documents from the stacker.
CAUTION Do not open the ADF when there is a large volume of documents left on
the stacker. Your fingers could become caught if the ADF closes from the weight of the documents.
ATTENTION Before opening the ADF, make sure to return the stacker extension to its original position. If the ADF is opened with the stacker extension lifted toward you, the stacker extension may hit the main unit and get damaged.
57

2 Grab the ADF release tab and lift it up to open the ADF.

Basic Operations

58

Basic Operations
How to Close the ADF
1 Find the small protrusions on the left and right sides of the stacker (three on each side). Use
these to grip the stacker and slowly pull the ADF down toward you with both hands. Push the ADF until it locks.
Three Protruding Dots
CAUTION Be careful not to get your fingers caught when closing the ADF.
ATTENTION Make sure there is no foreign matter caught inside the ADF when closing the ADF.
59

Basic Operations
Setting the Loading Capacity of the Hopper
If there are only a few documents, you can set the hopper to a higher position and shorten the time to get to the feeding position.
CAUTION To avoid the risk of jamming your fingers, do not touch the hopper while it is
moving up/down.
ATTENTION Do not place anything on top of the hopper while it is moving. The scanner may be damaged if
any object is caught inside. To avoid any contact that may damage the scanner, do not place anything beneath the hopper. Do not configure the hopper height from the operator panel while the hopper is closed. The
hopper may be damaged. When Manual Single Mode is used, the hopper rises to the fixed position. This function is only available when the [Ready] screen is displayed on the operator panel. The hopper level can be set for four different capacities.
(1) (2) (3) (4)
(1) Fixed: Only a few sheets can be loaded
(2) Upper: A maximum of 100 sheets (1) can be loaded.
(3) Middle: A maximum of 300 sheets (1) can be loaded.
(4) Lower: A maximum of 750 sheets of documents [fi-8950/fi-8930] or 500 sheets [fi-8820] (*1) can be loaded.
60

Basic Operations
*1:When A4 size documents with a paper weight of 80 g/m2 (20 lb) are scanned. The capacity varies depending on the paper weight of the document. For details, refer to Loading Capacity (page 105).
Set the hopper height in the [Hopper Level] screen on the touch screen. The screen can be displayed in the following procedure:
[Paper Source/Feeding] [Hopper Level] When the scanner has just been powered on, it is set to the [Lower].
ATTENTION If the hopper height is set to [Fixed], the hopper side guides will be caught by the stacker. This will prevent operation. In this case, press down on the parts that move up and down on the hopper side guides.
61

Basic Operations
Setting Up the Stacker
When you perform a scan, the document loaded on the hopper is ejected onto the stacker. The stacker lowers automatically as documents are ejected onto the stacker to keep the top of the stacked documents at the same height. The ejected documents can be stacked up neatly by applying the following: Adjusting the Stacker (page 63) Fixing the Height of the Stacker (For Documents with Large Folds) (page 69)
ATTENTION In the rear ends of the stacker, a sensor is mounted on each side which detects documents.
Make sure that nothing is placed in a location (between the two sensors) that may block the sensor.
Sensors
Sensor
The stacker may move just after turning the power on or when the scanning starts. Do not touch the stacker or place anything on top of it.
62

Basic Operations
Adjusting the Stacker
1 Place your finger at the center of the stacker extension and open it towards you.
2 Pull up the stacker stopper (large).
3 Adjust the stacker stopper (large) in line with the length of the document.
Make sure that the position of the stacker stopper (large) is set longer than the document length.
63

Basic Operations
You can align the documents neatly by leaving a small gap (about 20 mm) between the stacker stopper (large) and the documents.
ATTENTION To scan documents longer than A3 size, lift up the stacker extension toward you, then pull out the extension all the way without pulling the stacker stopper (large) upward. HINT Use the stacker stopper (medium) or stacker stopper (small) depending on the length of the
document. – When the document length is longer than A6 landscape size and shorter than A4 portrait
size Use the stacker stopper (medium).
1 Pull up the stacker stopper (medium).
2 Adjust the stacker stopper (medium) or the stacker stopper (medium) and base plate to be in line with the length of the document.
64

Basic Operations
Make sure that the position of the stacker stopper (medium) is set longer than the document length. You can align the documents neatly by leaving a small gap (about 20 mm) between the stacker stopper (medium) and the documents. When adjusting the stacker stopper (medium)
When adjusting the stacker stopper (medium) and base plate
Do not lift up the stacker extension toward you while the stacker stopper (medium) and base plate are pulled out.
65

Doing so may damage the stacker extension.

Basic Operations

– When the document length is shorter than A6 landscape size Use the stacker stopper (small). 1 Pull up the stacker stopper (small).
2 Adjust the stacker stopper (small) in line with the length of the document. Make sure that the position of the stacker stopper (small) is set longer than the document length.
66

Basic Operations
You can align the documents neatly by leaving a small gap (about 20 mm) between the stacker stopper (small) and the documents.
When scanning thin paper, slide the stacker extension angle selection switch to the A position in order to make the stacker extension horizontal.
B Position
A Position
The switch should normally be switched to the B position.
67

Basic Operations
4 Grip the stacker side guides at the part with the three protruding dots, then adjust the guides to
the width of the document.
Three Protruding Dots Three Protruding Dots
ATTENTION Make sure that the distance between the stacker side guides is wider than the document width.
68

Basic Operations
Fixing the Height of the Stacker (For Documents with Large Folds)
When the stacker is fixed, a certain distance is maintained between the top of the stacked document and the area where documents are ejected, which prevents documents with large folds from bumping into other documents and being scattered.
1 Specify [Fixed] in the [Stacker Positioning] screen on the touch screen.
The screen can be displayed in the following procedure: [Paper Source/Feeding] [Stacker Positioning] The stacker no longer moves up and down. HINT The factory default setting is [Auto].
69

Basic Operations

Adjusting the Paper Separation Force
If documents are not being fed into the scanner, there are frequent paper jams, or documents are being overlapped when feeding, adjust the paper separation force for each document type using the following methods to resolve the issue.
How to adjust the paper separation force automatically Specify the setting for adjusting the paper separation force automatically with one of the following methods.
– [Automatic Separation Control] in the [Paper Separation Force] screen on the touch screen The screen can be displayed in the following procedure:

[Paper Source/Feeding] [Paper Separation Force] – Software Operation Panel For details, refer to Setting the Automatic Control of the Paper Separation Force [Automatic Separation Control] (page 367).
How to adjust the paper separation force manually The paper separation force can be adjusted using [Paper Separation Force] in the [Paper Separation Force] screen on the touch screen. The screen can be displayed in the following procedure: [Paper Source/Feeding] [Paper Separation Force] Paper separation force can be set in five different levels.

Setting Force

1

Low

2

Slightly low

Paper Type
Low friction, easy to separate

3

Medium (factory default

setting)

Expected Effect
Preventing documents from not being fed into the scanner or frequent paper jams

4

Slightly high

5

High

High friction, difficult to separate

Preventing documents from overlapping when feeding

The paper separation force is set to [3] when the power has just been turned on. Keep the factory default setting for normal use. Note that when you configure the settings using one of the following methods to memorize the manually adjusted paper separation force, the memorized paper separation force will be set the next time the scanner is turned on.
– [Memorize paper separation force] in the [Paper Separation Force] screen on the touch screen

70

Basic Operations
The screen can be displayed in the following procedure: [Paper Source/Feeding] [Paper Separation Force] – Software Operation Panel For details, refer to Settings to Memorize the Manually Adjusted Paper Separation Force [Paper Separation Force at Power-off] (page 395).
HINT If documents are not being fed into the scanner or there are frequent paper jams, lower the paper
separation force. If documents are frequently overlapping during feeding when the paper separation force is low,
raise the paper separation force. Conditions such as worn-out consumables and dirt in the feeding mechanism also cause documents
not to be fed into the scanner, frequent paper jams, or documents being overlapped when feeding. If these symptoms do not improve after changing the paper separation force, either replace the consumables or clean the inside of the scanner. Documents may be damaged if the paper separation force is set too high. In that case, set the paper separation force lower. When the paper separation force is set to be adjusted automatically, the paper separation force may be controlled automatically even when a user manually adjusts the paper separation force. When Manual Single Mode is used, [Automatic Separation Control] and [Paper Separation Force] are disabled.
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Basic Operations
Switching between Document Feeding Methods
The procedures to switch between document feeding methods are as follows. Switching to U-turn Scan (page 73)
U-turn Scan enables you to scan documents in the following ways: – Documents can be scanned continuously. – By using Manual Continuous Mode, multiple documents can be loaded manually and scanned in
succession. – By using Manual Single Mode, documents folded in half, envelopes, and multi-layered transfer
paper with a thickness of 0.50 mm or less can be manually scanned one at a time. When documents loaded on the hopper are scanned, the scanned documents are ejected onto the stacker. Switching to Straight Scan (page 74) Straight Scan enables you to scan documents in the following ways: – Documents can be scanned continuously. – By using Manual Continuous Mode, multiple documents can be loaded manually and scanned in
succession. – By using Manual Single Mode, envelopes or booklets with a thickness of 1.25 mm or less (thick
envelopes or thin booklets) can be manually scanned one at a time. Straight Scan enables you to scan thicker documents than with Manual Continuous Mode or Manual Single Mode with U-turn Scan, however the scanning speed is reduced. When a document on the hopper is scanned, the scanned document is ejected from the back of the scanner. Switching to Manual Continuous Mode (page 75) Manual Continuous Mode enables you to manually load more than one document and scan them in succession. Switching to Manual Single Mode (page 76) When using U-turn Scan, Manual Single Mode enables you to manually scan documents folded in half, envelopes, or multi-layered transfer paper with a thickness of 0.50 mm or less one at a time. When using Straight Scan, Manual Single Mode enables you to manually scan envelopes or booklets with a thickness of 1.25 mm or less (thick envelopes or thin booklets) one at a time.
ATTENTION When scanning long page documents using Straight Scan while [Manual Single Mode] is enabled, the scanner may fail to completely scan documents up to the maximum length due to the resolution settings in the scanner driver. For details about supported document lengths, refer to Did you scan long page documents while [Low-speed Feed Mode], [ECO Mode] or with [Manual Single Mode using Straight Scan] is enabled? (page 265).
72

Switching to U-turn Scan
To switch to U-turn Scan, slide the paper output selection switch upward.

Basic Operations

Straight Scan

U-turn Scan

73

Switching to Straight Scan
To switch to Straight Scan, slide the paper output selection switch down.

Basic Operations

U-turn Scan

Straight Scan
When Straight Scan is used, [Straight] is displayed for the paper path on the touch screen. For details, refer to Elements on the Touch Screen (page 124).
ATTENTION If you switch to Straight Scan, the imprinter cannot be used. When scanning long page documents using Straight Scan while [Manual Single Mode] is enabled,
the scanner may fail to completely scan documents up to the maximum length due to the resolution settings in the scanner driver. For details about supported document lengths, refer to Did you scan long page documents while [Low-speed Feed Mode], [ECO Mode] or with [Manual Single Mode using Straight Scan] is enabled? (page 265).

74

Basic Operations
Switching to Manual Continuous Mode
To switch to Manual Continuous Mode, use either of the following methods: The [Manual Feeding] screen on the touch screen
Set [Continuous Feed Mode] to on. The screen can be displayed in the following procedure:
[Scanner Settings] [Paper Source/Feeding] [Paper Source] [Manual Feeding] Software Operation Panel
From the list, select [Device Setting 2] [Manual Feeding], then select [Enable] for [Continuous Feed Mode]. When Manual Continuous Mode is used, [Manual – Continuous] is displayed for the feed mode on the touch screen. For details, refer to Elements on the Touch Screen (page 124).
HINT In Manual Continuous Mode, the scanner will wait for documents to be loaded on the hopper until the timeout time elapses after scanning is started or a document is ejected. Scanning will finish if no document is loaded within the timeout time. To end a scan before the timeout time elapses, press the [Pause] button. To stop a scan before the timeout time elapses, press the [Scan/Stop] button. Use one of the following methods to set a timeout time. The [Manual Feeding] screen on the touch screen
Set [Timeout seconds]. The scanner waits for the next document to be loaded within a specified time. The screen can be displayed in the following procedure:
[Scanner Settings] [Paper Source/Feeding] [Paper Source] [Manual Feeding] Software Operation Panel
For details, refer to Waiting Time in Manual Feeding [Manual Feeding] (page 392).
75

Switching to Manual Single Mode
To switch to Manual Single Mode, lift up the pick roller unit. Push up the tab in the middle with your finger.

Basic Operations

Pick Roller Unit

The pick roller unit will click into place. The hopper moves up to the feeding position. When Manual Single Mode is used, [Manual – Single] is displayed for the feed mode on the touch screen. For details, refer to Elements on the Touch Screen (page 124).
ATTENTION Make sure that there is no document left on the hopper. Be careful not to get your fingers or any object caught when the hopper moves up. The hopper rises to the fixed position. The hopper height cannot be changed. When scanning long page documents using Straight Scan while [Manual Single Mode] is enabled,
the scanner may fail to completely scan documents up to the maximum length due to the resolution settings in the scanner driver. For details about supported document lengths, refer to Did you scan long page documents while [Low-speed Feed Mode], [ECO Mode] or with [Manual Single Mode using Straight Scan] is enabled? (page 265).
76

Basic Operations
HINT In Manual Single Mode, the scanner will wait for documents to be loaded on the hopper until the
timeout time elapses after scanning is started or a document is ejected. Scanning will finish if no document is loaded within the timeout time. To end a scan before the timeout time elapses, press the [Pause] button. To stop a scan before the timeout time elapses, press the [Scan/Stop] button. Use one of the following methods to set a timeout time. – The [Manual Feeding] screen on the touch screen
Set [Timeout seconds]. The scanner waits for the next document to be loaded within a specified time. The screen can be displayed in the following procedure:
[Scanner Settings] [Paper Source/Feeding] [Paper Source] [Manual Feeding] – Software Operation Panel
For details, refer to Waiting Time in Manual Feeding [Manual Feeding] (page 392). To release Manual Single Mode, bring the pick roller unit back down to its original position.
Put your finger on the tab in the center and push it down.
Pick Roller Unit
77

How to Perform a Basic Scan
This section explains how to perform a basic scan. HINT If both a USB cable and LAN cable are connected at the same time, the USB connection has priority. When scanning with the scanner connected to a network, because the image transfer speed is prioritized, the image quality is lower than when scanning with the scanner connected via a USB cable. In the scanner driver, you can set the image quality to the same level as the level that is set when scanning with the scanner connected via a USB cable. For details, refer to the help for the scanner driver.
Start scanning with one of the following methods. Performing a Scan with an Image Scanning Application (page 79) Pressing a Button on the Scanner in order to Start an Image Scanning Application and Perform a Scan
(page 81)
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How to Perform a Basic Scan

Performing a Scan with an Image Scanning Application
This section explains about the basic flow of performing a scan using an image scanning application on the computer. In this case, a scanner driver and an image scanning application that supports the scanner driver must be installed on the computer. The following scanner driver and image scanning applications are bundled with the scanner: Scanner driver
– PaperStream IP driver Image scanning application
– PaperStream ClickScan – PaperStream Capture HINT For details about the scanner driver and image scanning applications, refer to Overview of the Bundled Software (page 28). Scanning procedures, operations, and scan setting items slightly vary depending on the scanner driver and the image scanning application. For details, refer to the help for your scanner driver and the manual/help for your image scanning application.
1 Turn on the scanner.
For details, refer to How to Turn the Power ON (page 46).
2 Load documents on the hopper.
Set the documents with the front side (scanning side) facing up. For details, refer to How to Load Documents (page 90).
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How to Perform a Basic Scan
3 Start an image scanning application. 4 Select a scanner driver to be used for scanning.
For some image scanning applications, selection of a scanner driver may not be needed.
5 Select the scanner to be used for scanning.
The scanner name depends on the scanner driver type and the scanner connection method. For details, refer to the help for the scanner driver. For some image scanning applications, selection of the scanner may not be needed. To use the scanner connected to a network, you need to select the scanner in Scanner Selection Tool beforehand. For details about how to start up Scanner Selection Tool, refer to Starting Up Scanner Selection Tool (page 422).
6 In the setup window for the scanner driver, configure the scan settings.
For some image scanning applications, the setup window for the scanner driver may not appear.
7 Scan the documents with the image scanning application.
ATTENTION Do not perform any of the following operations. Doing so stops a scan. Disconnecting the USB cable Disconnecting the LAN cable Disconnecting the network Logging off the computer
HINT When an image scanning application that allows profiles to be created, such as PaperStream Capture, is installed on a computer, if a profile is associated with a function selection button of the scanner in the scanning application settings, the profile name is displayed on the function selection button on the main screen on the touch screen. When the scanning application on the computer is ready to scan a document, in some cases, it is possible to scan a document by pressing the [Scan/Stop] button of the scanner instead of operating the scanning application to scan a document. In that case, even when the profile name is displayed in place of the name of the function selection button (Scan Button) on the main screen on the touch screen, scanning can be started from the image scanning application on the computer. For details, refer to Elements on the Touch Screen (page 124).
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How to Perform a Basic Scan
Pressing a Button on the Scanner in order to Start an Image Scanning Application and Perform a Scan
This section explains about the basic flow of starting an image scanning application and performing a scan by pressing the button on the scanner. In this case, you need to configure the settings for the button in advance in order to perform a scan.
HINT The image scanning application that is started up when [F00] is selected in the [Function Selection] screen on the touch screen and the [Scan/Stop] button is pressed differs depending on whether PaperStream ClickScan resides in the taskbar or not. When it resides in the taskbar
PaperStream ClickScan will be started up. When it does not reside in the taskbar
PaperStream Capture will be started up.
1 Turn on the scanner.
For details, refer to How to Turn the Power ON (page 46).
2 Configure the scan settings in the image scanning application.
For details about the procedure, refer to Performing a Scan with an Image Scanning Application (page 79).
3 On the computer, set the behavior (function) of the scanner when the [Scan/Stop] button on the
scanner is pressed. Specify which image scanning application you want to start up as a function when the [Scan/ Stop] button on the scanner is pressed. The function specified here will be displayed on the [Function Selection] screen on the touch screen. Multiple functions can be specified. When scanning documents, you can change the image scanning application used for scanning by switching the functions on the [Function Selection] screen of the touch screen. The button setting procedure varies depending on the connection method of the scanner.
When establishing a connection via a USB cable Display the [Devices and Printers] setting window for Windows, and set the buttons in [Scan properties] for the scanner. For details, refer to Configuring the Settings for a Button on a Computer (For USB Connection) (page 85).
When establishing a connection via a wired LAN Use Button Event Manager to set the button. For details about Button Event Manager, refer to the Network Setup Tool for fi Series Help. You can view the details of the button setting procedure by referring to the Button Event Manager Help in the following procedure.
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How to Perform a Basic Scan

a Start up Button Event Manager.
For Windows 10/Windows Server 2016/Windows Server 2019/Windows Server 2022 Click [Start] menu [fi Series] [Button Event Manager for fi Series].
For Windows 11 Click [Start] menu [All apps] [fi Series] [Button Event Manager for fi Series].

When Button Event Manager is started, task bar.

appears in the notification area of the

b Right-click

.

Click [Help] on the menu that appears.

4 If necessary, configure scan settings on the image scanning application to be started up.
For some image scanning applications, settings on the image scanning application may be necessary. For details, refer to the manual/help of the image scanning application to be started up.

5 Load documents on the hopper.
Set the documents with the front side (scanning side) facing up. For details, refer to How to Load Documents (page 90).

6 Press the function selection button displayed on the main screen on the touch screen.
For details about the function selection button, refer to Elements on the Touch Screen (page 124).
7 In the [Function Selection] screen, select the operation (function) that occurs when the [Scan/
Stop] button on the scanner is pressed.
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How to Perform a Basic Scan
The function that you specified in step 3 is displayed on the screen.
ATTENTION If PaperStream ClickScan is not used, be sure to exit PaperStream ClickScan. If PaperStream ClickScan is resides in the taskbar, the function list may not be displayed in the [Function Selection] screen. HINT In the [Function Selection] screen, only the function selection buttons with names can be displayed. The settings for displaying buttons can be configured in the screen that appears in the following procedure:
[Scanner Settings] [Function Selection Display] In the main screen on the touch screen, the selected function name appears.
8 Press the [Scan/Stop] button on the scanner to start a scan
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The image scanning application specified in step 3 starts up.

How to Perform a Basic Scan

[Scan/Stop] Button
HINT For more details about the operator panel, refer to How to Use the Operator Panel (page 123).
9 If necessary, scan documents with the image scanning application.
ATTENTION Do not perform any of the following operations. Doing so stops a scan. Disconnecting the USB cable Disconnecting the LAN cable Disconnecting the network Logging off the computer
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How to Perform a Basic Scan
Configuring the Settings for a Button on a Computer (For USB Connection)
Configure the settings for the button to be used for starting a scan on your computer. Specify an image scanning application for the button on the computer, which you want to start up when the button on the scanner is pressed. You can configure multiple buttons on the computer and select one of the configured buttons for the button on the scanner. The procedure when the scanner is connected via a USB cable is as follows.
1 Turn on the scanner and confirm that the scanner is connected to the computer via the USB
cable. For details about how to turn on the scanner, refer to How to Turn the Power ON (page 46).
2 Display the [Control Panel] window.
For Windows 10/Windows Server 2016/Windows Server 2019/Windows Server 2022 Click [Start] menu [Windows System] [Control Panel].
For Windows 11 Click [Start] menu [All apps] [Windows Tools] and double-click [Control Panel].
3 Click [View devices and printers].
The [Devices and Printers] window appears.
4 Right-click on the scanner icon, and select [Scan properties] from the displayed menu.
The properties window of the scanner appears.
5 Click the [Events] tab and select a button to be set.
From the [Select an event] drop-down list, select a button.
The following buttons can be selected: [Scan Button]/[Send to 01] to [Send to 50] Select a button to use for scanning.
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How to Perform a Basic Scan
The buttons in the button list are displayed in the same order as the buttons displayed on the [Function Selection] screen on the touch screen. For details about the buttons displayed on the [Function Selection] screen on the touch screen, refer to Pressing a Button on the Scanner in order to Start an Image Scanning Application and Perform a Scan (page 81).
6 Select an image scanning application to be launched when the button is pressed.
Click [Start this program] under [Actions], and select an image scanning application from the program list.
7 Click the [OK] button.
HINT To set multiple buttons, repeat steps 5 to 6. When an image scanning application that allows profiles to be created, such as PaperStream
Capture, is installed on a computer, if a profile is associated with a function selection button of the scanner in the scanning application settings, the profile name is displayed on the function selection button on the main screen on the touch screen. When the scanning application on the computer is ready to scan a document, in some cases, it is possible to scan a document by pressing the [Scan/Stop] button of the scanner instead of operating the scanning application to scan a document.
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How to Perform a Basic Scan
In that case, even when the profile name is displayed in place of the name of the function selection button (Scan Button) on the main screen on the touch screen, scanning can be started from the image scanning application on the computer. For details, refer to Elements on the Touch Screen (page 124).
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How to Load Documents

This section explains how to load documents on the scanner.
HINT It is recommended that A4 size documents are loaded horizontally. Doing so improves scanning performance, thereby increasing the upper limit of the number of sheets that can be scanned before consumables must be replaced (compared to loading documents vertically).
Loading Documents
This section explains how to load documents of normal paper.
Preparation
When you load multiple documents, make the following preparations.
HINT For details about the paper size and quality required for normal operations, refer to Documents for Scanning (page 99).
1 Check the documents. a Check whether the documents to be loaded are of the same width or not.
Ways to load documents differ depending on whether the documents are of the same width or not. If the documents are of different width, refer to Conditions for Mixed Batch Scanning (page 114) or Scanning Documents with Different Widths (page 132). b Check the number of sheets. A maximum of 750 sheets of documents [fi-8950/fi-8930] (1) or 500 sheets [fi-8820] (1) can be loaded. *1:When A4 size documents with a paper weight of 80 g/m2 (20 lb) are scanned.
The capacity varies depending on the paper weight of the document. For details, refer to Loading Capacity (page 105).
2 Fan the documents.
88

a Hold both ends of the documents and bend them.

How to Load Documents

b Firmly holding the documents with both hands, bend them back in the opposite direction as follows.
c Repeat steps a and b a few times. d Rotate the documents by 90 degrees and fan them in the same manner. e Align the edges of the documents.

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How to Load Documents
How to Load Documents
There are two ways to load documents. Setting Documents at the Center of the Hopper (page 90)
This style is used mainly when the documents are of the same size. Loading the Documents by the Left or Right Side of the Hopper (page 94)
This style is used mainly when the documents are in different sizes or when you want to shift the center of the documents. ATTENTION Note that different conditions apply for multifeed detection when you set the documents by either left or right side of the hopper.
Setting Documents at the Center of the Hopper
1 Load documents on the hopper.
Set the documents with the front side (scanning side) facing up.
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How to Load Documents
HINT Adjust the hopper extension in line with the document length before loading documents.
If the hopper has not returned to its original position after the scan is paused or aborted, remove the documents from the hopper and move the hopper to its original position. Or, open and close the ADF.
2 Adjust the hopper side guides to the document width.
Move the hopper side guides so that there is no space between the hopper side guides and the documents. Otherwise, the documents may be scanned skewed.
ATTENTION Remove all paper clips and staples.
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How to Load Documents
3 Adjust the stacker according to the length of the documents.
For information on how to set the stacker, refer to Setting Up the Stacker (page 62). ATTENTION When you scan long pages, take note of the following:
– When loading a document Support the loaded document with your hand so it does not fall out of the hopper.
– When the document is ejected Secure enough space around the stacker and catch the ejected sheet so that it does not fall off the stacker.
Be careful not to cut your finger on the edge of the document. When using Straight Scan, take note of the following:
92

– Leave enough space around the paper output side at the back.

How to Load Documents

– The order of the ejected documents is reversed. – The ejected documents may not be stacked neatly as the stacker is not being used for Straight
Scan. – When scanning long page documents using Straight Scan while [Manual Single Mode] is enabled,
the scanner may fail to completely scan documents up to the maximum length due to the resolution settings in the scanner driver. For details about supported document lengths, refer to Did you scan long page documents while [Low-speed Feed Mode], [ECO Mode] or with [Manual Single Mode using Straight Scan] is enabled? (page 265).
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How to Load Documents
Loading the Documents by the Left or Right Side of the Hopper
1 Slide the hopper side guides to their outermost positions.
2 Load the documents on the hopper so that the smallest document is positioned fully under both
pick rollers. Set the documents with the front side (scanning side) facing up.
Width across Both Pick Rollers
94

How to Load Documents
ATTENTION Load all documents so that they are positioned fully under both pick rollers. Documents not positioned underneath both pick rollers will not be fed in. Good example
Width across Both Pick Rollers

Bad example

Good
Width across Both Pick Rollers

Bad
3 Adjust the hopper side guides to the document width.
95

How to Load Documents
Move the hopper side guides towards the center, and leave no space between the hopper side guide and the widest document.
4 Lock one of the hopper side guides.
In this case, lock the hopper side guide on the right side by sliding up the side guide lock.
Locked Side Guide Lock 5 Move the other hopper side guide to the target position.
96

How to Load Documents
In this case, slide the left hopper side guide and leave no space between the hopper side guide and the document.
6 Adjust the stacker according to the length of the documents.
For information on how to set the stacker, refer to Setting Up the Stacker (page 62). HINT To unlock the hopper side guide, follow the steps below.
97

How to Load Documents
1 Slide down the side guide lock of the hopper side guide that is locked.
Side Guide Lock Unlocked 2 Move both hopper side guides towards the center.
3 Let go of the hopper side guides. Both hopper side guides will now move in conjunction with each other.
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How to Load Documents

Documents for Scanning

Paper Size
The following paper sizes can be scanned:

Maximum size (width × length) (1) (2)
Minimum size (width × length)

304.8 × 431.8 mm/12 × 17 in. 48 × 70 mm/1.9 × 2.8 in.

1:Depending on the scanner driver or the scan setting of the image scanning application, the memory may be insufficient to perform scanning. Long page scanning supports documents with a length up to 6,096 mm (240 in.) when the resolution is set to 200 dpi or lower. Note that the resolution must be set to the following dpi value depending on the document size.
A length that does not exceed 431.8 mm (17 in.) 1200 dpi
A length that exceeds 431.8 mm (17 in.) but does not exceed 863.6 mm (34 in.) 600 dpi or less
A length that exceeds 863.6 mm (34 in.) but does not exceed 4,064 mm (160 in.) 400 dpi or less
A length that exceeds 4,064 mm (160 in.) but does not exceed 5,461 mm (215 in.) 300 dpi or less
A length that exceeds 5,461 mm (215 in.) but does not exceed 6,096 mm (240 in.) 200 dpi or less
2:For Manual Single Mode, scanning up to A2/A1 size is possible. You can scan a document folded in half and merge both sides of the image.

ATTENTION
When scanning long page documents while [Moire Reduction (Advanced)] is enabled, the scanner may fail to completely scan documents up to the maximum length due to the resolution settings in the scanner driver. For details about supported document lengths, refer to the help for the scanner driver.
When scanning long page documents while [Low-speed Feed Mode], [ECO Mode] or [Manual Single Mode using Straight Scan] is enabled, the scanner may fail to completely scan documents up to the maximum length due to the resolution settings in the scanner driver. For details about supported document lengths, refer to Did you scan long page documents while [Low-speed Feed Mode], [ECO Mode] or with [Manual Single Mode using Straight Scan] is enabled? (page 265).

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How to Load Documents
Document Type
The document types (paper types) are as follows: Wood-free paper Wood- containing paper PPC paper (recycled) Envelops or booklets with a thickness of 1.25 mm or less (thick envelopes or thin booklets) (1) When scanning a document in a type other than the above, perform a test on the same type of document (paper) first to check whether it can be scanned.
1:When using Straight Scan, switching to Manual Single Mode enables you to manually scan envelopes or booklets with a thickness of 1.25 mm or less (thick envelopes or thin booklets) one at a time.
Document Thickness (Paper Weight)
Documents with the following paper weights (thickness) can be scanned: U-turn Scan: 20 to 256 g/m2 (5.3 to 68 lb) U-turn Scan: The thickness of documents folded in half, envelopes, or multi-layered transfer paper is 0.50 mm or less (1) Straight Scan: 20 to 570 g/m2 (5.3 to 152.7 lb) Straight Scan: The thickness of envelopes or booklets is 1.25 mm or less (2)
1:When using U-turn Scan, switching to Manual Single Mode enables you to manually scan documents folded in half, envelopes, or multi-layered transfer paper with a thickness of 0.50 mm or less one at a time.
2:When using Straight Scan, switching to Manual Single Mode enables you to manually scan envelopes or booklets with a thickness of 1.25 mm or less (thick envelopes or thin booklets) one at a time.
Documents That May Not Be Scanned Successfully
The following types of documents may not be scanned successfully: Documents of non-uniform thickness (such as envelopes or documents with attachments) Wrinkled or curled documents Folded or torn documents Tracing paper Coated paper Carbon paper Photosensitive paper Perforated documents Documents that are not square or rectangular
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How to Load Documents
Very thin paper Photographs (photographic paper)
HINT Documents that may not be scanned successfully can be scanned by using the (Carrier) Sheet. Wrinkled, curled, or folded documents can also be scanned by smoothing out wrinkles, curls, or folds on documents.
Documents That Must Not Be Scanned
The following types of documents must not be scanned: Paper-clipped or stapled documents Documents on which the ink is still wet Documents smaller than A8 size Documents wider than 304.8 mm (12.0 in.) Documents other than paper (such as fabric, metal foil and OHP film) Important documents such as certificates and cash vouchers which must not be damaged
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How to Load Documents
Precautions
Notes on the documents to be scanned
Depending on the documents to be scanned, take note of the following. Since carbonless paper contains chemical substances that may harm the rollers, take note of the
following: – Cleaning
If paper jams occur frequently, clean each roller. For details, refer to Daily Care (page 162). – Replacing the consumables The life of each roller may end sooner compared to scanning wood-free papers. When scanning wood containing papers, the life of each roller may end sooner compared to when scanning wood- free papers. Rollers may be damaged when a photo/sticky note on the document contacts the rollers during scanning. The surface of the document may be damaged when glossy papers such as photos are scanned. For documents that can be damaged quite easily, use the optional Carrier Sheet or Photo Carrier Sheet. The light of the LED may reflect brightly when glossy papers are scanned. When scanning semi-transparent documents, set [Brightness] higher in the scanner driver to avoid bleed-through. To prevent the rollers from becoming dirty, avoid scanning documents that contain large areas filled with pencil lead. If you have to scan such documents, make sure to perform cleaning frequently. For details, refer to Daily Care (page 162). A message may appear when you scan a lot of documents written with pencil. For details, refer to Errors (page 208). If documents are not being fed into the scanner, there are frequent paper jams, or documents are being overlapped when feeding, refer to Adjusting the Paper Separation Force (page 70). All documents must be flat on the left, right, and leading edges. Make sure that any curling on the left, right, and leading edges of the documents is within the following range.
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How to Load Documents

Horizontal (width)

3 mm (0.12 in.) or less

30 mm (1.18 in.) or more

30 mm (1.18 in.) or more
5 mm (0.20 in.) or less

Left Edge

Left Edge

30 mm (1.18 in.) or more
3 mm (0.12 in.) or less
Right Edge

30 mm (1.18 in.) or more
5 mm (0.20 in.) or less
Right Edge

Vertical (length)

30 mm (1.18 in.) or more

30 mm (1.18 in.) or more

3 mm (0.12 in.) or less
Leading Edge

5 mm

Feeding Direction

(0.20 in.) or less

Leading Edge

Feeding Direction

Notes on booklets
When you scan booklets, take note of the following.
Make sure to use a booklet with a thickness of 1.25 mm or less and check if the booklet can be fed before scanning it.
If pages are added or a VISA is attached to a passport, which results in the page thickness exceeding 1.25 mm, it cannot be fed.

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How to Load Documents
Load the open booklet onto the hopper face-up with the edge of the side that has more pages set first. If you scan a booklet in the wrong orientation, the booklet may be damaged or the image may turn out elongated vertically.
Open the booklet fully and load it on the hopper. Otherwise, the booklet may not be fed. When scanning a booklet, switch to Straight Scan using the paper output selection switch, then
switch to Manual Single Mode using the pick roller unit. If you have started a scan without switching to Straight Scan, close the ADF, open it again, then switch to Straight Scan. Dirty rollers may cause feeding errors or dirt to get on a booklet. Clean the rollers frequently. For details about cleaning, refer to Daily Care (page 162). If there is dirt on the front or back side of a booklet, such as grease marks (fingerprints), wipe the dirt off then perform a scan.
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How to Load Documents

Loading Capacity
The number of sheets that can be loaded on the hopper is determined by the paper size and paper weight of the document.
Graph Showing Loading Capacity
See the graph below. For fi-8950/fi-8930

800
700
600 Hopper’s Loading 500 Capacity (Sheets) 400
300
200
100

Hopper Level Low (A4 Size) Hopper Level Low (A3 Size) Hopper Level Normal (A3/A4 Size) Hopper Level High (A3/A4 Size)
750

571

500

468

380

382

300 285 312 234

254

287

234

191

191

156

100 76 62

50

143

117

38

31

20

80 105 128 157

209

256

Paper Weight (g/m2)

Up to 7

References

• Support for RICOH fi Series | Global | Ricoh
• RICOH Image Scanners - Country Selection for Inquiry | Global | Ricoh
• RICOH image scanners - Contact Us for Support | Global | Ricoh

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