RICOH Info Print Manager for Windows 4.13.0 User Guide
- June 2, 2024
- RICOH
Table of Contents
RICOH Info Print Manager for Windows 4.13.0
Product Information
Specifications
- Product Name: RICOH InfoPrint ManagerTM for Windows
- Version: 4.13.0
- Compatibility: All InfoPrint Manager servers and clients must be upgraded to the same version
- Additional Requirement: Agree to Software Maintenance Agreement (SWMA) prior to installation starting from Release 4.12.0
Product Usage Instructions
Upgrading Servers and Clients
All servers and clients must be upgraded to the same version. Ensure
secondary servers are also upgraded. Follow the specific version upgrade
sequence mentioned in the manual.
Software Maintenance Agreement
Starting from Release 4.12.0, agree to the terms of the Software
Maintenance Agreement (SWMA) before installing the software.
Known Limitations
- Accounting Information Issue: Ensure correct reporting when printing PJL nested jobs to Ricoh controller devices.
- Single Cell Halftone: Note the behavior of small images with transparency enabled.
- Indexed Multiple Data Sets: Avoid using MVS Download Receiver with indexed data sets containing AFP TLEs.
Compatibility and Restrictions
- RICOH ProcessDirector Compatibility: InfoPrint Manager for Windows and RICOH ProcessDirector for Windows cannot coexist on the same machine.
- Object Names Capitalization: Object names in InfoPrint Manager are case-sensitive, consider Windows API limitations.
- Printer Driver Support: Ensure compatibility with V3 printer drivers for supported port monitors.
PDF File Viewing
Note that embedded PDF files are not supported for viewing within the document.
FAQ
-
Q: What’s new in Release 4.13.0?
A: Refer to the release notes for detailed information on new features and enhancements in this version. -
Q: How to resolve accounting information reporting issues?
A: If encountering problems with accounting information reporting, contact your local Ricoh printer representative for assistance. -
Q: Can I use MVS Download Receiver with indexed data sets?
A: Avoid using MVS Download Receiver with indexed data sets that contain AFP TLEs to prevent issues.
Release Notes for RICOH InfoPrint Manager for Windows 4.13.0
- Copyright © 2000-2024 Ricoh Company Ltd. All rights reserved.
- This edition applies to InfoPrint Manager for Windows, Version 4 Release 13.0. It is available in the RICOH Software Information Center at https://help.ricohsoftware.com/swinfocenter.
- We encourage you to become part of the InfoPrint Manager community by visiting our forum at http://rpp.ricoh-ipm.forums.net, where you can engage in InfoPrint Manager related discussions. Register your account and start participating in the InfoPrint Manager forum threads.
- InfoPrint Manager provides an Ideas portal for InfoPrint Manager users to submit feedback to the product management team directly from the product interface. The Ideas portal link is https://ipm-ideas.ricohsoftware.com/.
- A new online platform has been rolled out for InfoPrint Manager customers to engage the support team. It is available at https://support.ricohsoftware.com and allows customers to open and manage support tickets across their organization. For more information about registering and working with support tickets using the new online platform, visit https://help.ricohsoftware.com/swinfocenter/ricoh-software-support/support-project.ditamap/$/support-using-support-site.
To find out if your country supports opening and managing support tickets directly by customers, contact your local Ricoh representative.
All InfoPrint Manager servers and clients must be upgraded to the same
version. Do not forget to upgrade any secondary InfoPrint Manager servers.
If you are upgrading multiple servers, keep all clients at the older (4.9.1 or
earlier) level until all servers are upgraded to 4.9.2 or later. Then upgrade
the clients.
Starting with Release 4.12.0, you must agree to the terms of the Software
Maintenance Agreement (SWMA) prior to installing the InfoPrint Manager
software.
What’s new in Release 4.13.0?
-
Added the new DFE DSS to InfoPrint Manager. The DFE DSS lets InfoPrint Manager send jobs to Ricoh color engines through a DFE (Digital FrontEnd) print server, using its added performance and advanced workflow tools. With the DFE DSS, users submit jobs to an InfoPrint Manager logical destination or queue, and InfoPrint Manager sends the job to the DFE print server. The DFE processes the data, optimizing it for the capabilities of the specific printer. The DFE communicates with the printer, providing instructions on how to execute the optimized print job. Then the printer, driven by the DFE print server, produces the document according to the optimized instructions.
For more information, see RICOH InfoPrint Manager: Reference, the DFE actual destination attributes topics and RICOH InfoPrint Manager for Windows: Getting Started, the “Understanding Destination Support Systems (DSS)” section. -
Added an interactive command line method to install or update the InfoPrint Manager server on Linux using dnf or zypper.
-
For more information, see RICOH InfoPrint Manager for Linux: Getting Started the “Installation options” topics and RICOH InfoPrint Manager: Reference, the “install.sh” and “allocfs.sh” utilities sections.
-
Added DPF support on Linux for job submission in InfoPrint Manager.
For more information, see RICOH InfoPrint Manager: Reference, the “dpfcmd command” topic and the InfoPrint Manager Web Management Interface (WMI) Help. -
Added JPEG compression for Artifex (ps/pcl) and page size control -psc for PDF files via Artifex.
For more information, see RICOH InfoPrint Manager: Reference, the “pdf2afp and ps2afp commands: transform PDF or PostScript data to AFP” section. -
Enhanced the ismu utility to support short parameters.
For more information, see RICOH InfoPrint Manager: Reference, the “ismu utility” section. -
InfoPrint Manager Web Management Interface (WMI) enhancements:
- DPF receiver operations on Windows
- Print test job function
For more information, see the InfoPrint Manager Web Management Interface Help.
-
Updated InfoPrint Select to use the Windows notifications area and added a printer selection dialog.
For more information, see RICOH InfoPrint Manager for Windows: Getting Started, the “Working with InfoPrint Select notifications” topic. -
Added color (FS45) PCL support to PSF Other and PSF Command DSS.
For more information, see RICOH InfoPrint Manager: Reference, the “color-bits- per-plane” and “color-bits-per-plane-supported” attribute topics. -
Added the default-input-tray and media-requested attributes to Print Rules to allow for greater flexibility in creating workflows with InfoPrint Manager.
For more information, see the InfoPrint Manager Web Administration Interface (Web GUI) Help. -
Replaced slick-grid with ag-grid as a performance enhancement for Web GUI.
-
The AFP Workbench Viewer now processes Metadata Object Content Architecture. If the opened AFP document contains metadata, the new menu option Metadata/View Metadata will open a new window to display metadata content and allow users to navigate. The Viewer also allows the metadata to be extracted into an XML file, by selecting Metadata/Export Metadata.
-
Added support for RICOH Pro VC80000.
-
Dropped support for Oracle 7, RHEL 7, and SLES 12.
-
The following printer models are deprecated and will be removed in the next release. They will still be supported as generic printers:
- InfoPrint 75
- InfoPrint 100
- InfoPrint Color 130 Plus
- InfoPrint EMP156
- InfoPrint PRO C900AFP
- InfoPrint PRO C901
- InfoPrint PRO C901S
- InfoPrint Pro 907
- InfoPrint Pro 907EX
- InfoPrint Pro 1107
- InfoPrint Pro 1107EX
- InfoPrint Pro 1357
- InfoPrint Pro 1357EX
- InfoPrint 1145 (no MFP support)
- InfoPrint 1422
- InfoPrint 1532
- InfoPrint 1540 MFP
- InfoPrint 1552
- InfoPrint 1560 MFP
- InfoPrint Color 1567
- InfoPrint 1570 MFP
- InfoPrint 1572
- InfoPrint 1572 MFP
- InfoPrint 1580 MFP
- InfoPrint 1585
- InfoPrint Color 1654
- InfoPrint Color 1664
- InfoPrint Color 1754 Express
- InfoPrint Color 1759 MFP
- InfoPrint Color 1764
- InfoPrint Color 1764 MFP
- InfoPrint Color 1767
- InfoPrint Color 1769 MFP
- InfoPrint 1823
- InfoPrint 1832
- InfoPrint 1834
- InfoPrint 1846 MFP
- InfoPrint 1850 MFP
- InfoPrint 1852
- InfoPrint 1854
- InfoPrint 1856 MFP
- InfoPrint 1860 MFP
- InfoPrint 1866 MFP
- InfoPrint 1870 MFP
- InfoPrint 1872
- InfoPrint 1880 MFP
- InfoPrint 1892
- InfoPrint 1930 MFP
- InfoPrint 1940 MFP
- InfoPrint 1948 MFP
- InfoPrint 1968 MFP
- InfoPrint 1985 MFP
- InfoPrint 1988 MFP
- InfoPrint Color 2047
- InfoPrint Color 2057 MFP
- InfoPrint 2060ES
- InfoPrint Color 2065
- InfoPrint 2075ES
- InfoPrint Color 2075 MFP
- InfoPrint 2085
- InfoPrint 2090ES
- InfoPrint 2105
- InfoPrint 2105ES
- InfoPrint 2190
- InfoPrint 2210
- InfoPrint 2235
- InfoPrint 3000
- 3160 Advanced Function Printer with Feature 4120, 4161, 4162, or 4163
- 3900 Advanced Function Printer Models 001, D01, D02, 0W1, 0W3, DW1, and DW2 (including support for the MICR Post-Processing Interface Feature, the Set Media Modifications command to drive post-processing devices, such as Beste Bunch spot color printers, and the Interface Feature 4720)
- 3930 Page Printer Models 03D and 03S
- 3935 Advanced Function Printer with Feature 4020, 4121, or 4161
- 4312 Network Printer 12. OS Code Release Level 2.23 or later is required. For IPDS printing, the IPDS feature with IPDS Code Level 1.25 or later is required.
- 4317 Network Printer 17. OS Code Release Level 2.23 or later is required. For IPDS printing, the IPDS feature with IPDS Code Level 1.25 or later is required.
- 4324 Network Printer 24. OS Code Release Level 2.35 or later is required. For IPDS printing, the IPDS feature with IPDS Code Level 1.25 or later is required.
- InfoPrint SP 8200 DN1
-
Revised publications:
- RICOH InfoPrint Manager for Windows: Planning Guide, G550-1071
- RICOH InfoPrint Manager for Windows: Getting Started, G550-1072
- RICOH InfoPrint Manager for Windows: Procedures, G550-1073
- RICOH InfoPrint Manager: High Availability Guidelines, G550-20261
- RICOH InfoPrint Manager: Reference, S550-1052
- RICOH InfoPrint Manager: PSF, Server, and Transform Messages, G550-1053
- RICOH InfoPrint Manager: Secure Print: Installing and Configuring, G550-20129
- RICOH InfoPrint Manager: SAP R/3 Planning and Configuring Guide, S550-1051
- AFP Conversion and Indexing Facility: User’s Guide, G550-1342
- RICOH InfoPrint Manager: Dictionary of Keywords, S550-1188
- RICOH InfoPrint Manager AFP2PDF Transform Feature: Installing and Using, G550-1057
- Page Printer Formatting Aid for Windows: User’s Guide and Reference, S550-0801
- RICOH InfoPrint Manager: Installing InfoPrint Manager Transform Feature, G550-20160
Limitations
Accounting information when printing PJL nested jobs to Ricoh controller
devices reports 0 (zero) pages completed
Accounting information when printing PJL nested jobs to Ricoh controller
devices reports 0 (zero) pages completed when InfoPrint Manager is configured
to report job completed when printed (wait-for-job-completion is enabled) and
when using InfoPrint TCP/IP Network Port Monitor. If you encounter this
problem, contact your local Ricoh printer representative.
Single Cell Halftone
The small (one bit monochrome) images that are transformed with transparency
enabled are not transformed with the Single Cell algorithms. The native
PostScript data streams that use the imagemask operator are transformed using
the original halftone algorithms. The PDF data streams that process small (one
bit monochrome) images with transparency enabled also use the original
algorithms.
Make sure that all x64 kernel-mode software is signed
Previous x64 versions of Microsoft Windows Server did not require drivers to
be signed. However, in the x64 version of Windows Server, all kernel-mode
software (including drivers) that runs on the computer must have a signature.
Indexed Multiple Data Sets
- MVS Download Receiver cannot be used with multiple data sets that have already been indexed (contain AFP TLEs).
InfoPrint Manager for Windows and RICOH ProcessDirector™ for Windows limitation
- InfoPrint Manager for Windows and RICOH ProcessDirector for Windows cannot coexist on the same Windows machine.
Interchanging set version attribute
The sap2afp transform command does not create IS/3 compliant AFP output when
converting an ABAP file by specifying 3 as a value for the -is flag. The
sap2afp transform command creates IS/3 compliant AFP output only when the
input file is an OTF file.
Capitalization of object names
- InfoPrint Manager object names are case-sensitive. However, Windows API is not case-sensitive. Because of this limitation, you cannot have two objects with the same name, even if one of the names has uppercase letters.
- When you use Microsoft V4 printer drivers, all InfoPrint Manager port monitors (InfoPrint Select, InfoPrint TCP/IP Port Monitor, InfoPrint Port Monitor) are not supported
- Use V3 print drivers either shipped with the Windows installation base or downloaded from the manufacturer’s website.
InfoPrint Transform Manager feature limitations
- InfoPrint Manager for Windows and InfoPrint Transform Manager feature for Windows cannot coexist on the same Windows machine.
- SAP2AFP transformer does not support SAP ABAP document format.
Job Viewer limitations
- When viewing an AFP Job that uses a form definition with an n-up value set, the n-up value will be ignored.
- Embedded PDF files can be viewed only when the job is viewed page by page. When viewing the full document, the embedded PDF files are not supported.
Known problems and workarounds
Longer processing for color text that uses embedded fonts
When transforming PDF with color text that uses embedded font subsets to black
and white or color AFP output, the rip processing can take longer. If you use
savevm=false, this performance will improve. However, we recommend using the
current default of savevm=true because, in some cases, PDF input files with
many embedded font subsets might fail to transform. The save option appears on
the ps2afp/pdf2afp command line as: –pprraaggmmaa
ppddff22ppssooppttiioonnss==ssaavveevvmm==ttrruuee.
Upgrading SAP Clients on Linux
If you are upgrading your SAP clients, update the LOMS definitions for all
your InfoPrint Manager printers to point to the updated ipm_submit,
ipm_dev_query, ipm_job_query, and ipm_job_cancel commands by removing all
trailing .linux options from the OMS commands. For more information on
modifying the OMS commands, see RICOH InfoPrint Manager: SAP R/3 Planning and
Configuring Guide.
License clock tampering problem
- If the InfoPrint Manager is installed on a machine with the system date and time older than the current date, the InfoPrint Manager server starts issuing the error: “5010-901 InfoPrint Manager detected a time tampering problem”.
- Contact your support personnel and ask them to make sure that the system time is synchronized with the Internet time server. Remove the license that caused the problem and reinstall it.
Job status and device timeout setting
- The device timeout setting can cause the jobs to be reported as failed and the actual destination state to be changed to needs key operator when InfoPrint Manager is configured to provide accurate job status (by enabling the wait-for-job-completion attribute), which requires the backend program to wait for the jobs to print completely.
- If your physical printer has a timeout setting, make sure it is disabled or the timeout value is higher than the necessary time to print your largest possible job when you enable the wait-for-job-completion attribute. For Ricoh printers, you can use Remote
- Maintenance by telnet to make the necessary changes to the direct printing port settings (diprint command).
The Submit Express client must be set up at the same level as the InfoPrint
Manager server
To upgrade the Submit Express client to version 4.12 on macOS, you must first
remove any older versions installed on the system.
AFP files with inline resources might not print correctly when submitted as
a multi-document job via pdpr command or Web GUI
Specific AFP documents containing inline resources might be misprinted if the
AFP files are sent as multiple documents of the same job. To avoid this
situation, submit each file separately.
Security fixes included in Release 4.13
Release 4.13.0 includes fixes for these CVEs:
IBM Semeru Runtime Open Edition for Java
– OpenJDK 17.0.9
| CVE-2024-20918
---|---
CVE-2024-20919
CVE-2024-20921
CVE-2024-20932
CVE-2024-20945
CVE-2024-20952
IBM Semeru Runtime Open Edition for Java
– OpenJ9 0.41.0
| Eclipse OpenJ9 possible infinite busy hang
CVE-2023-5676
OpenSSL 3.1.5| Excessive time spent in DH check / generation with large Q parameter value
CVE-2023-5678
POLY1305 MAC implementation corrupts vector registers on PowerPC
CVE-2023-6129
Excessive time spent checking invalid RSA public keys
CVE-2023-6237
PKCS12 Decoding crashes
CVE-2024-0727
CCRs included in Release 4.13
Release 4.13.0 includes resolution for these CCRs:
IPM3-1222| afpReorder issue caused by the combination of using multiple-file
job, duplex printing, and usage of the medium overlay.
---|---
IPM3-1240| Syntax error in Tomcat server.xml causes weak ciphers to be
accepted.
IPM3-1235| WebGUI crashed with URuntimeException: provided value is not an
Ooid due to multiline notification coming from server.
IPM3-1237| Add UEL (Universal Exit Command: “\x1B%-12345X”) at the beginning
of a printing session of a PCL6 document on a PSF Other destination to reset
the previous stream sent to the printer.
IPM3-1248| pdpr submission command hangs due to infinite loop in the document
format detection mechanism.
IPM3-1218| Having SSL security turned on might cause random corruption of
server files (error messages in the error.log such as: 5010-018 Cannot restore
a directory entry).
Trademarks
RICOH InfoPrint Manager™ and RICOH ProcessDirector™ are trademarks of Ricoh
Company, Ltd. in the United States, other countries, or both.
These terms are trademarks or registered trademarks of International Business
Machines Corporation in the United States, other countries, or both:
- AIX
- DFS
- IBM
- MVS
- OS/390
- POWER
- Print Services Facility
- pSeries
- S/390
- z/OS
Adobe, the Adobe logo, PostScript, and the PostScript logo are registered
trademarks or trademarks of Adobe Systems Incorporated in the United States
and/or other countries.
CUPS and macOS are trademarks or registered trademarks of Apple, Inc. in the
United States, other countries, or both.
Fiery is the registered trademark of Fiery, LLC in the U.S. and/or certain
other countries.
Linux is the registered trademark of Linus Torvalds in the U.S. and other
countries.
Microsoft, Microsoft Edge, Windows, the Windows logo, and Active Directory are
trademarks of Microsoft Corporation in the United States, other countries, or
both.
Okta is a registered trademark of Okta, Inc. in the U.S. and other countries.
UNIX is a registered trademark of The Open Group in the United States and
other countries.
Thales Group code: The license management portion of this Licensee Application
is based upon one or more of the following copyrights:
- Sentinel RMS
- Copyright 1989-2024 Thales Group
- All rights reserved.
- Sentinel EMS
- Copyright 2008-2024 Thales Group
- All rights reserved.
- Sentinel is a registered trademark of Thales Group.
- Other company, product, or service names may be trademarks or service marks of others.
References
- Scalable Workflow Software To Solve Evolving Demands - Ricoh
- RICOH Software Information Center
- Ideas For InfoPrint Manager
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