Shark NV472 Rocket Upright Vacuum Cleaner User Manual

: June 9, 2024
: Shark

Shark NV472 Rocket Upright Vacuum Cleaner User Manual

Shark NV472 Rocket Upright Vacuum Cleaner

NV472 SERIES
OWNER’S GUIDE

THANK YOU!

Thank you for purchasing the Shark® Rocket® Upright Vacuum Cleaner.
This Owner’s Guide is designed to help you get a complete understanding of your new vacuum cleaner. Please read it carefully and keep for future reference.

For a list of what is included with this model, refer to inside flap of box.
We are constantly striving to improve our products, therefore the specifications contained herein are subject to change without notice.
If you should have a question about your Shark® Rocket®, please call the Shark® Customer service line at 800-798-7398.

REGISTER YOUR PURCHASE:

www.sharkrocket.com
800.798.7398
RECORD THIS INFORMATION:
Model Number: __
Date of Purchase (Keep receipt):

TECHNICAL SPECIFICATIONS:

Voltage: 120V., 60Hz
Watts: 700W
Amps: 6A

RECOMMENDED FILTER CLEANING SCHEDULE:

See the MAINTENANCE section for filter cleaning instructions

Foam filter: XFF450 Every month
Felt Filter: XFF450 Every month
HEPA Filter: XHF450 Every 12 months

READ ALL INSTRUCTIONS BEFORE USE

IMPORTANT SAFEGUARDS

When using an electrical appliance, basic safety precautions should always be observed, including the following:

WARNING
TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK OR INJURY:

1. DO NOT use outdoors or on wet surfaces.
2. Unplug from electrical outlet when not in use and before servicing.
3. DO NOT use vacuum cleaner with a damaged cord or plug. If vacuum cleaner is not working as it should, has been dropped, damaged, left outdoors, or dropped into water, return it to EURO-PRO Operating LLC for examination, repair, or adjustment.
4. DO NOT pull or carry vacuum cleaner by the cord or use the cord as a handle.
5. DO NOT unplug by pulling on cord; to unplug, grasp the plug, not the cord.
6. DO NOT handle plug or vacuum cleaner with wet hands.
7. DO NOT run the vacuum cleaner over the power cord, close a door on the cord or pull cord around sharp corners.
8. The use of an extension cord is not recommended.
9. DO NOT leave vacuum cleaner when plugged in.
10. Keep cord away from heated surfaces.
11. Turn off all controls before plugging or unplugging the vacuum cleaner.
12. Always turn off the vacuum cleaner before connecting or disconnecting motorized nozzle.
13. Store your vacuum cleaner with the power cord secured around the two cord holders – as shown in the storage instructions.

GENERAL USE

14. Use only as described in this manual.
15. DO NOT put any objects into openings. DO NOT use with any opening blocked; keep free of dust, lint, hair, and anything that may reduce air flow.
16. Keep your work area well lit.
17. Keep the vacuum cleaner moving over the carpet surface at all times to avoid damaging the carpet fibers.
18. DO NOT place vacuum cleaner on unstable surfaces such as chairs or tables.
19. DO NOT allow young children to operate the vacuum cleaner or use as a toy. Close attention is necessary when used by or near children.
20. DO NOT use without dust cup and/or filters in place.

HOSE ATTACHMENTS

21. DO NOT use if air flow is restricted; if the air paths, the hose, or the accessories become blocked, turn the vacuum cleaner off. Remove all obstructions before you turn on the unit again.
22. Keep the end of the hose and accessory openings away from face and body.
23. Keep cleaning tools and hose suction openings away from hair, face, fingers, uncovered feet, or loose clothing.

24. Only use manufacturer’s recommended attachments.
25. DO NOT incinerate batteries or expose to high temperatures. They may explode.
26. The illuminated crevice tool is not intended for use with rechargeable batteries.
Use of rechargeable batteries can damage the unit or lead to other hazards.
27. Leaks from battery cells can occur under extreme conditions. If the liquid, which is 20-35% solution of potassium hydroxide, gets on the skin wash quickly with soap and water or neutralize with a mild acid such as lemon juice or vinegar. If the liquid gets into the eyes, flush them immediately with clean water for a minimum of 10 minutes. Seek medical attention.
28. WARNING: Chemical Burn Hazard. Do not allow batteries to be swallowed. This product contains a button/coin cell battery. If the button/coin cell battery is swallowed, it can cause severe internal burns in just 2 hours and can lead to death.
Keep new and used batteries away from children. Always completely secure the battery compartment. If the battery compartment does not close securely, stop using the product, remove the batteries, and keep it away from children. If you think batteries might have been swallowed or placed inside any part of the body, seek immediate medical attention.
29. The button cells shall be disposed of properly, including keeping them away from, children even discharged cells may cause injury.

DUST CUP/FILTERS/ACCESSORIES

Before turning on the vacuum:
30. Make sure that all filters are thoroughly dry after routine cleaning.
31. Make sure that dust cup and all filters are in place after routine maintenance.
32. Make sure accessories are free of blockages.
33. Only use filters and accessories provided by EURO-PRO Operating LLC. [Failure to do so will void the warranty.]

GENERAL CLEANING

34. DO NOT pick up large-sized objects.
35. DO NOT pick up hard or sharp objects such as glass, nails, screws or coins that could damage the vacuum cleaner.
36. DO NOT pick up smoking or burning objects such as hot coals, cigarette butts, or matches.
37. DO NOT pick up flammable or combustible materials such as lighter fluid, gasoline, or kerosene or use vacuum in areas where they may be present.
38. DO NOT pick up toxic solutions such as chlorine bleach, ammonia, or drain cleaner.
39. DO NOT use in an enclosed space where vapors are present from paint, paint thinner, moth-proofing substances, flammable dust or other explosive or toxic materials.
40. DO NOT vacuum up any liquids.
41. DO NOT immerse vacuum cleaner in water or other liquids.
42. DO NOT use outdoors or on wet surfaces; use only on dry surfaces.
43. Use extra care when cleaning on stairs.

POLARIZED PLUG

To reduce the risk of electric shock, this vacuum cleaner has a polarized plug (one blade is wider than the other). As a safety feature, this plug will fit into a polarized outlet only one
way. If the plug does not fit fully into the outlet, reverse the plug. If it still does not fit, contact a qualified electrician. DO NOT force into outlet or try to modify to fit.

SAVE THESE INSTRUCTIONS

………………………………………………………..

ASSEMBLY

1. Place the vacuum body onto floor nozzle.
2. Insert extension wand into top of the vacuum.
3. Insert handle into the top of the extension wand (if not already assembled).
4. Insert hose into hose connector.
5. Insert the illuminated crevice tool and dusting brush onto the accessory holder as shown.
6. The accessory holder is removable.
To remove, first remove the dust cup (as explained on page 11), then hold and pull the tab to the left and pull out. To replace, align the pins into the hinge on the vacuum and clip back into place.

FLOOR CLEANING

1. Press POWER to clean bare floor surfaces, area rugs or areas above-floors.
The brushroll will not spin in this mode.
2. Press POWER and BRUSHROLL to clean carpets.
The brushroll indicator lights will illuminate GREEN. If there is a jam, the indicator light on floor nozzle will illuminate RED. Refer to MAINTENANCE (P12) for instructions on removing blockages.
3. Place your foot gently on the floor nozzle and tilt the handle back to start cleaning.

Note : The brushroll will only spin once the vacuum is reclined back.

ABOVE FLOOR CLEANING

1. Depending on the amount of reach required, remove either the handle by pressing the HANDLE release button or handle with extension wand by pressing the EXTENSION WAND button.
2. Attach desired cleaning accessory. Note, the handle will slide into the accessory and the extension wand will slide over the accessory.
3. You can also Lift-Away for portable cleaning on stairs. Simply remove the floor nozzle by pressing the Nozzle Release button and attach accessories on to the handle or wand. Re-assemble back on to the floor nozzle when finished.

NOTE : The illuminated crevice tool is designed to illuminate debris in dark areas. The LED light illuminates when the button is turned to on. The light powered by TYPE OF batteries.

NOTE : Select cleaning accessories are included with this model. Additional accessories are available for purchase at www.sharkrocket.com or by calling 800.798.7398.

ABOVE FLOOR CLEANING

SUCTION CONTROL
1. This unit is equipped with a suction control collar to help with push and pull on high pile carpets, area rugs and to release suction when dusting delicate objects or drapery. Located at base of top handle, rotate the collar 90° to minimize suction. Be sure to close again for maximum suction.

POWER BUTTONS

2. The POWER button turns on suction only. This is ideal for use on bare floors, delicate area rugs and for use with accessories.
3. The BRUSHROLL button spins the floor brush, ideal for use on carpeted surfaces. Note: The floor brush will only spin once the vacuum is reclined back.

CORD HOOK

4. For quick cord access, rotate upper hook 180° and remove cord. Rotate it back to store.

HEADLIGHTS

5. Designed to illuminate debris in dark areas, the headlights illuminate any time the power is on. The headlights are long-lasting and designed to last the life of the vacuum.

ILLUMINATED CREVICE TOOL

6. The illuminated crevice tool is designed to illuminate debris in dark areas. The LED light illuminates when the button is turned to on. The light powered by TYPE OF batteries.

HEIGHT ADJUSTMENT

7. This floor nozzle has been optimized to work on all types of carpets as well as bare floors so there is never any need to adjust heights for different floor surfaces.

FILTERS
8. Remember to clean your filters regularly under normal use. Also, for optimal performance, tap clean filters between washes as needed.

ACCESSORIES

NOTE : Select cleaning accessories are included.
Others are available for purchase at
www.sharkrocket.com
or by calling 800.798.7398.
For a list of what is included with this model, refer to inside flap of box.

Illuminated Crevice Tool
156FLI650
Reach tight spaces with ease.The LED light will enable you to use it in dimly lit areas.

Dusting Brush
134FLI480
Cleans hard surfaces and upholstery

Power Brush
224FFJ480
Designed for removal of pet hair and ground in dirt from carpeted stairs and upholstery.

MAINTENANCE

EMPTY THE DUST CUP

1. Press the dust cup release button and lift the dustcup off the vacuum.
2. Holding the dust cup over a garbage bag or can, press the bottom empty release latch located near the bottom of the front of the dust cup.
3. Press the top dust cup release latch to access and clean dust screen as required.

CLEAN THE FILTERS

See cleaning schedule on page 2

4. With the dust cup removed, remove and rinse the foam and felt filters every month. Let air dry completely before replacing. Hand wash only.
Tap loose dirt off filters between washes as needed.

5. Remove and rinse the HEPA filter frame once every year. First, remove the floor nozzle by pressing the red nozzle release button on the side of the vacuum. Turn the latch to the unlock symbol to release the filter frame. Rinse the HEPA filter and let air dry completely before replacing back into the vacuum. Hand wash only.
Re-assemble back on to floor nozzle.

CHECK FOR BLOCKAGES REMOVE AND INSPECT:

1. HOSE AND TUBES
Remove floor nozzle and extension wand and shine a flashlight up from the bottom to check for possible blockage. Remove dustcup and hose to check intake opening and hose elbow.

2. BOTTOM OF FLOOR NOZZLE
a. Squeeze tabs together and pull up to expose the airway.
b. Remove any string, carpet fibers or hair that may be wrapped around the brushroll.

3. REPLACING THE BATTERY ON THE CREVICE TOOL
c. Using a coin or a flathead screwdriver, open the door located near the button on the illuminated crevice tool. Remove the old battery and replace with a new 3V Lithium battery. Press on the door to shut it close.

Always completely secure the battery compartment. If the battery compartment does not close securely, stop using the product, remove the batteries, and call customer service.

WARNING : Chemical Burn Hazard. Do not allow batteries to be swallowed.

TROUBLESHOOTING GUIDE

Vacuum is not picking up dirt. No suction or light suction

Check filters to see if they need cleaning. Follow instructions for rinsing and drying the filters before re-inserting back into the vacuum.
Dust cup may be full; empty dust cup.
Check hose, hose connections, nozzles and accessories for blockages; clear blockages if required.
Close the suction release on the handle to increase suction power.

Vacuum lifts area rugs

Turn off the unit to disengage the brushroll and restart with the POWER button for suction only cleaning.

Brush roll does not spin

Pull the handle toward you and release the floor nozzle to engage the brushroll feature.
With the power on, turn the brushroll on by pressing the BRUSHROLL button.
Immediately turn off and unplug vacuum, disconnect the nozzle and remove blockage before reconnecting and turning vacuum back on.

Vacuum turns off on its own

This vacuum cleaner is equipped with a motor protective thermostat. If for some reason your vacuum overheats, the thermostat will automatically turn the unit off. Should this occur, perform the following steps to restart the motor thermostat:

1. Turn the unit off.
2. Unplug the vacuum.
3. Empty the dust cup and clean filters.
4. Check for blockages in hose, accessories and inlet openings.
5. Allow the unit to cool for a minimum of 45 minutes.
6. Plug in the vacuum.
7. Restart the unit using the POWER button.

Note : If vacuum still does not start, contact Customer Service at: 800-798-7398.

Illuminated Crevice Tool will not light up

Battery might need to be replaced.
Make sure the switch is in the “ON” position.

FIVE-YEAR (5) LIMITED WARRANTY

EURO-PRO Operating LLC warrants this product to be free from material defects and workmanship for a period of five (5) years from the date of purchase when utilized for normal household use, subject to the following conditions, exclusions and exceptions.

The liability of EURO-PRO Operating LLC is limited solely to the cost of the repair or replacement of the unit at our option. This Limited Warranty does not cover normal wear of parts and does not apply to any unit that has been tampered with or used for commercial purposes. This Limited Warranty does not cover damage caused by misuse, abuse, negligent handling or damage due to faulty packaging or mishandling in transit. This Limited Warranty does not cover damage or defects caused by or resulting from damages from shipping or repairs, service or alteration to the product or any of its parts, which have been performed by a repair person not authorized by EURO-PRO Operating LLC.

If your appliance fails to operate properly while in use under normal household conditions within the warranty period, you may return the complete appliance and accessories with proof of purchase and date, freight prepaid. For assistance with warranty service options or customer support, please call our customer care and product specialists at 1-800-798-7398 or visit our website at www.sharkRocket.com.

If the appliance is found by EURO-PRO Operating LLC to be defective, in EURO- PRO Operating LLC’s sole discretion, we will repair or replace it free of charge. Proof of purchase is required and a fee of $19.95 will apply to cover the cost of return freight.*

Non-durable parts including, without limitation, filters, brushes and electrical parts which normally require replacement are specifically excluded from warranty.

This Limited Warranty is extended to the original purchaser of the unit and excludes all other legal, implied and/or conventional warranties. The responsibility of EURO-PRO Operating LLC if any, is limited to the specific obligations expressly assumed by it under the terms of this Limited Warranty. In no event is EURO-PRO Operating LLC liable for incidental or consequential damages to anyone of any nature whatsoever. Some states do not permit the exclusion or limitation of incidental or consequential damages, so the above may not apply to you.
This Limited Warranty gives you specific legal rights, and you may also have other rights which vary from state to state or province to province.

IMPORTANT : Carefully pack item to avoid damage in shipping. Be sure to include proof of purchase date and to attach a tag to item before packing including your name, complete address and phone number with a note giving purchase information, model number and what you believe is the problem with the item. We recommend you insure the package (as damage in shipping is not covered by your warranty). Mark the outside of your package “ATTENTION CUSTOMER SERVICE”.

EURO-PRO Operating LLC
Newton, MA USA 02459
Ville St. Laurent, Québec Canada H4S 1A7

NV472_26_IB_150109_3
© 2015 Euro-Pro Operating LLC