3K Dual Input UPS System

Product Information

Specifications

• Product Name: Dual input 1K//2K/3K Online UPS
• Product Type: Uninterruptible Power Supply System
• Version: 1.0

Product Usage Instructions

Installation and Setup

Follow the steps below for proper installation and setup of the
UPS:

1. Rear Panel View: Refer to the manual for a
   detailed illustration of the rear panel view.

2. Setup the UPS: Connect the UPS following the
   provided instructions to ensure proper functionality.

Troubleshooting

If you encounter any issues with the UPS, refer to the
troubleshooting section in the manual for guidance on resolving
common problems.

Storage and Maintenance

Proper storage and maintenance are essential for the longevity
of the UPS. Follow the guidelines in the manual for storing and
maintaining the unit.

FAQ (Frequently Asked Questions)

Q: What precautions should I take when working with UPS

batteries?

A: When working with UPS batteries, follow
these precautions:

• Remove watches, rings, or other metal objects.

• Use tools with insulated handles.

• Wear rubber gloves and boots.

• Do not lay tools or metal parts on top of batteries.

• Disconnect charging source and load before installing or
  maintaining the battery.

• Remove battery grounds during installation and maintenance to
  reduce the likelihood of shock.

• When changing batteries, install the same number and type of
  batteries recommended by the manufacturer.

User Manual
Dual input 1K//2K/3K Online UPS
Uninterruptible Power Supply System
Version: 1.0

Table of Contents
1. Important Safety Warning ……………………………………………………………………….. 1 1-1. Transportation ………………………………………………………………………………………. 1 1-2. Preparation ………………………………………………………………………………………….. 1 1-3. Installation…………………………………………………………………………………………… 1 1-4. Operation…………………………………………………………………………………………….. 1 1-5. Maintenance, service and faults………………………………………………………………… 2
2. Installation and setup ……………………………………………………………………………… 4 2-1. Rear panel view…………………………………………………………………………………….. 4 2-2. Setup the UPS ………………………………………………………………………………………. 5
3. Operations ……………………………………………………………………………………………… 9 3-1. Button operation …………………………………………………………………………………… 9 3-2. LCD Panel ……………………………………………………………………………………………. 9 3-3. Audible Alarm……………………………………………………………………………………… 11 3-4. LCD display wordings index……………………………………………………………………. 11 3-5. UPS Setting ………………………………………………………………………………………… 12 3-6. Operating Mode Description …………………………………………………………………… 17 3-7. Faults Reference Code…………………………………………………………………………… 17 3-8. Warning indicator ………………………………………………………………………………… 18
4. Troubleshooting…………………………………………………………………………………….. 19 5. Storage and Maintenance……………………………………………………………………….. 20 6. Specifications ……………………………………………………………………………………….. 21

1. Important Safety Warning
Please comply with all warnings and operating instructions in this manual strictly. Save this manual properly and read carefully the following instructions before installing the unit. Do not operate this unit before reading through all safety information and operating instructions carefully.
1-1. Transportation Please transport the UPS system only in the original package to protect against shock and impact.
1-2. Preparation Condensation may occur if the UPS system is moved directly from cold to warm environment. The UPS system must be absolutely dry before being installed. Please allow at least two hours for the UPS system to acclimate the environment. Do not install the UPS system near water or in moist environments. Do not install the UPS system where it would be exposed to direct sunlight or near heater. Do not block ventilation holes in the UPS housing.
1-3. Installation Do not connect appliances or devices which would overload the UPS system (e.g. laser printers) to the UPS output sockets. Place cables in such a way that no one can step on or trip over them. Do not connect domestic appliances such as hair dryers to UPS output sockets. The UPS can be operated by any individuals with no previous experience. Connect the UPS system only to an earthed shockproof outlet which must be easily accessible and close to the UPS system. Please use only VDE-tested, CE-marked (or UL- marked for 100/110/115/120/127 VAC models) mains cable (e.g. the mains cable of your computer) to connect the UPS system to the building wiring outlet (shockproof outlet). Please use only VDE-tested, CE-marked (or UL-marked for 100/110/115/120/127 VAC models) power cables to connect the loads to the UPS system. When installing the equipment, it should ensure that the sum of the leakage current of the UPS and the connected devices does not exceed 3.5mA. Temperature Rating – Units are considered acceptable for use in a maximum ambient of 40°C (104°F). For Pluggable Equipment – The socket-outlet shall be installed near the equipment and shall be easily accessible.
1-4. Operation Do not disconnect the mains cable on the UPS system or the building wiring outlet (shockproof socket outlet) during operations since this would cancel the protective earthing of the UPS system and of all connected loads. The UPS system features its own, internal current source (batteries). The UPS output sockets or output terminals block may be electrically live even if the UPS system is not connected to the building wiring outlet. In order to fully disconnect the UPS system, first press the OFF/Enter button to disconnect the mains. Prevent no fluids or other foreign objects from inside of the UPS system.
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1-5. Maintenance, service and faults The UPS system operates with hazardous voltages. Repairs may be carried out only by qualified maintenance personnel. Caution – risk of electric shock. Even after the unit is disconnected from the mains (building wiring outlet), components inside the UPS system are still connected to the battery and electrically live and dangerous. Before carrying out any kind of service and/or maintenance, disconnect the batteries and verify that no current is present and no hazardous voltage exists in the terminals of high capability capacitor such as BUS-capacitors. Only persons are adequately familiar with batteries and with the required precautionary measures may replace batteries and supervise operations. Unauthorized persons must be kept well away from the batteries. Caution – risk of electric shock. The battery circuit is not isolated from the input voltage. Hazardous voltages may occur between the battery terminals and the ground. Before touching, please verify that no voltage is present!

Caution – Do not dispose of batteries in a fire. The batteries may explode.

Caution – Do not open or mutilate batteries. Released electrolyte is harmful to the

skin and eyes. It may be toxic.

Batteries may cause electric shock and have a high short-circuit current. Please take the precautionary measures specified below and any other measures necessary when working with batteries:

a) Remove watches, rings, or other metal objects.

b) Use tools with insulated handles.

c) Wear rubber gloves and boots.

d) Do not lay tools or metal parts on top of batteries.

e) Disconnect charging source and load prior to installing or maintaining the

battery.

f) Remove battery grounds during installation and maintenance to reduce

likelihood of shock. Remove the connection from ground if any part of the

battery is determined to be grounded.

When changing batteries, install the same number and same type of batteries or

battery packs.

Manufacture

Type

Rated

Toplite (Guangzhou)

NPW45-12

12 V dc, 9.0 Ah

Technology Battery Co Ltd (MH29104)

UXW460-12 NPW36-12 UXW360-12

12 V dc, 9.0 Ah 12 V dc, 7.2 Ah 12 V dc, 7.2 Ah

NPW45-12 FR

12 V dc, 7.0 Ah

UXW460-12/FR

12 V dc, 7.0 Ah

NPW36-12 FR

12 V dc, 7.0 Ah

CSB Battery Co Ltd

UXW360-12/FR

12 V dc, 7.0 Ah

(MH14533)

GP1272 UPS 12460 F2

12 V dc, 7.2 Ah 12 V dc, 9.0 Ah

UPS 12360 6

12 V dc, 6.5 Ah

UPS 12360 7

12 V dc, 6.5 Ah

HR 1234W

12 V dc, 8.5 Ah

HR 1234W FR

12 V dc, 8.5 Ah

2

Yuasa Battery (Guangdong) NPW45-12

12 V dc, 8.0 Ah

Co Ltd (MH29616)

NPW45-12FR

12 V dc, 8.0 Ah

For UPS with internally mounted battery

a) Instructions shall carry sufficient information to enable the replacement of the

battery with a suitable manufacturer and catalogue number.

b) Safety instructions to allow access by Service Personnel shall be stated in the

installation/service handbook.

c) If batteries are to be installed by Service Personnel, instructions for

interconnections, including terminal torque, shall be provided.

Do not attempt to dispose of batteries by burning them. This could cause battery explosion. Do not open or destroy batteries. Escaping electrolyte can cause injury to the skin and eyes. It may be toxic. Please replace the fuse only with the same type and amperage in order to avoid fire hazards. Do not dismantle the UPS system.

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2. Installation and setup
NOTE: Before installation, please inspect the unit. Be sure that nothing inside the package is damaged. Please keep the original package in a safe place for future use. 2-1. Rear panel view
1. Programmable outlets: connect to non-critical loads. 2. Output receptacles: connect to mission-critical loads. 3. AC input 4. Network/Fax/Modem surge protection 5. USB communication port 6. RS-232 communication port 7. SNMP intelligent slot 8. Emergency power off function connector (EPO) 9. External battery connector
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2-2. Operating principle The operating principle of the UPS is shown as below

The UPS is composed of mains input, input isolation transformer EMI/RFI filters, rectifier/PFC, inverter, battery charger, DC-to-DC converter, battery, dynamic bypass and UPS output.
2-3. Setup the UPS Before installing the UPS, please read below to select proper location to install UPS. 1. UPS should be placed on the flat and clean surface. Place it in an area away from vibration,
dust, humidity, high temperature, flammable liquids, gases, corrosive and conductive contaminants. Install the UPS indoors in a clean environment, where it is away from window and door. Maintain minimum clearance of 100mm in the bottom of the UPS to avoid dust and high temperature.

2. Maintain an ambient temperature range of 0ºC to 45ºC for UPS optimal operation. For

every 5ºC above 45ºC, the UPS will derate 12% of nominal capacity at full load. The

highest working temperature requirement for UPS operation is 50ºC.

eration at full

power with connected loads for UPS normal operation is listed as below:

4. Place UPS: in a well-
required to maintain minimum clearance of 100mm in the front of the UPS and 300mm in the back and two sides of the UPS for heat dissipation and easy- maintenance.
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5. Connect to External Battery Pack

When connecting external battery packs, please be sure to connect polarity correctly. Connect positive pole of battery pack to positive pole of external battery connector in UPS and negative pole of battery pack to negative pole of external battery connector in UPS. Polarity misco positive pole of battery pack and positive pole of external battery connector in UPS to prevent damage to battery packs from internal fault.

The required specification of breaker: voltage 1.25 x battery voltage/set; current 50A

Please choose battery size and connected numbers according to backup time requirement and

UPS specifications.

in the

temperature range of 15ºC to 25ºC.

Step 1: External battery connection Follow the right chart to make external battery connection.

Step 2: UPS input connection Plug the UPS into a two-pole, three-wire, grounded receptacle only. Avoid using extension cords.
For 200/208/220/230/240VAC models: The power cord is attached to the UPS. The input plug is a BRAZILIAN 20A for 1K/2K models, Terminal for 3K model. For 100/110/115/120/127VAC models: The power cord is attached to the UPS. The input plug is a BRAZILIAN 20A for 1K/2K models, Terminal for 3K model. Note: Check if the site wiring fault indicator lights up in LCD panel. It will be illuminated when the UPS is plugged into an improperly wired utility power outlet (Refer to Troubleshooting section). Please also check if there is a circuit breaker against overcurrent and short circuit between the mains and AC input of the UPS for safety operation. The recommended protection value as following: For 200/208/220/230/240VAC models: 20A for the 1K/2K models, 30A for the 3K models. For 100/110/115/120/127VAC models: 20A for the 1K/2K models, 30A for the 3K models.
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Step 3: UPS output connection There two kinds of outputs: programmable outlets and general outlets. Please connect non-critical devices to the programmable outlets and critical devices to the general outlets. During power failure, you may extend the backup time to critical devices by setting shorter backup time for non-critical devices.
Step 4: Communication connection Communication port:
To allow for unattended UPS shutdown/start-up and status monitoring, connect the communication cable one end to the USB/RS-232 port and the other to the communication port of your PC. With the monitoring software installed, you can schedule UPS shutdown/start-up and monitor UPS status through PC.
The UPS is equipped with intelligent slot perfect for either SNMP or AS400 card. When installing either SNMP or AS400 card in the UPS, it will provide advanced communication and monitoring options.
Step 5: Network connection
Connect a single modem/phone/fax line into surgeequipment with another modem/fax/phone line
cable.
Step 6: Disable and enable EPO function This UPS is equipped with EPO function. By default, the UPS is delivered from factory with Pin 1 and pin 2 closed (a metal plate is connected to Pin 1 and Pin2) for UPS normal operation. To activate EPO function, remove two screws on EPO port and metal plate will be removed. Note: The EPO function logic can be set up via LCD setting. Please refer to program 16 in UPS setting for the details.
normal operation as default.
To activate EPO function, remove these two screws.
Step 7: Turn on the UPS Press the ON/Mute button on the front panel for two seconds to power on the UPS.
Note: The battery charges fully during the first five hours of normal operation. Do not expect full battery run capability during this initial charge period.
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Step 8: Install software For optimal computer system protection, install UPS monitoring software to fully configure UPS shutdown. Use supplied RS-232 or USB communication cable to connect RS-232/USB port of UPS and RS-232/USB port of PC. Then, follow below steps to install monitoring software. 1. Insert the included installation CD into CD-ROM drive and then follow the on-screen
instructions to proceed software installation. If there no screen shows 1 minute after inserting the CD, please execute setup.exe file for initiating software installation. 2. Follow the on-screen instructions to install the software. 3. When your computer restarts, the monitoring software will appear as an orange plug icon located in the system tray, near the clock.
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3. Operations
3-1. Button operation

Button

Function

ON/Mute Button
OFF/Enter Button
Select Button
ON/Mute + Select Button

Turn on the UPS: Press and hold ON/Mute button for at least 2 seconds to turn on the UPS. Mute the alarm: After the UPS is turned on in battery mode, press and hold this button for at least 3 seconds to disable or enable the alarm
uations when warnings or errors occur. Up key: Press this button to display previous selection in UPS setting mode. Switch to UPS self-test mode: Press ON/Mute buttons for 3 seconds to enter UPS self-testing while in AC mode, ECO mode, or converter mode.
Turn off the UPS: Press and hold this button at least 2 seconds to turn off the UPS. UPS will be in standby mode under power normal or transfer to Bypass mode if the Bypass enable setting by pressing this button. Confirm selection key: Press this button to confirm selection in UPS setting mode.
Switch LCD message: Press this button to change the LCD message for input voltage, input frequency, input current, battery voltage, battery current, battery capacity, ambient temperature, output voltage, output frequency, load current and load percent. Setting mode: Press and hold this button for 3 seconds to enter UPS setting mode when Standby and Bypass mode. Down key: Press this button to display next selection in UPS setting mode.
Switch to bypass mode: When the main power is normal, press ON/Mute and Select buttons simultaneously for 3 seconds. Then UPS will enter to bypass mode. This action will be ineffective when the input voltage is out of acceptable range. Exit setting mode or return to the upper menu: When working in setting mode, press ON/Mute and Select buttons simultaneously for 0.2 seconds

buttons at the same time to exit the setting mode.

3-2. LCD Panel

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Display

Function

Backup time information

Indicates the estimated backup time.
H: hours, M: minute, S: second.

Configuration and fault information

Indicates the configuration items, and the configuration items are listed in details in section 3-5.
Indicates the warning and fault codes, and the codes are listed in details in section 3-7 and 3-8.

Mute operation

Indicates that the UPS alarm is disabled.

Input, Battery, Temperature, Output & Load information IIndicate the input voltage, input frequency, input current, battery voltage, battery current, battery capacity, ambient temperature, output voltage, output frequency, load current and load percent.
k: kilo, W: watt, V: voltage, A: ampere, %: percent, : centigrade degree, Hz: frequency
Load information Indicates the load level by 0-24%, 25-49%, 50-74% and 75-100%.

Indicates overload.
Programmable outlets information Indicates that programmable management outlets are working.
Mode operation information Indicates the UPS connects to the mains. Indicates the battery is working. Indicates charging status Indicates the bypass circuit is working. Indicates the ECO mode is enabled. Indicates the AC to DC circuit is working. Indicates the PFC circuit is working. Indicates the inverter circuit is working.
Indicates the UPS is working in converter mode.
Indicates the output is working. Battery information
Indicates the battery level by 0-24%, 25-49%, 50-74%, and 75-100%.

Indicates low battery.

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3-3. Audible Alarm Battery Mode Low Battery Overload Fault Bypass Mode

Sounding every 5 seconds Sounding every 2 seconds
Sounding every second Continuously sounding Sounding every 10 seconds

3-4. LCD display wordings index

Abbreviation

Display content

ENA

DIS

ESC

HLS

LLS

AO

AC

EAT

RAT

OK

ON

BL

OL

OI

NC

OC

SF

EP

TP

CH

BF

BV

FU

BR

EE

Meaning Enable Disable Escape High loss Low loss Active open Active close Estimated autonomy time Running autonomy time OK ON Battery Low Over Load Over input current Battery No Connect Over Charge Site wiring fault EPO Temperature Charger Battery Fault Bypass Out Range Bypass frequency unstable Battery Replace EEPROM error

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3-5. UPS Setting

There are three parameters to set up the UPS. P
Refer to below table. Parameter 2 is the setting options or values for each program.

Note Software UPS Configuration Tool can program the following setting.

01: Output voltage setting

Interface

Setting

Parameter 2: Output voltage

For 200/208/220/230/240 VAC models, you may choose the

following output voltage:

200: presents output voltage is 200Vac

208: presents output voltage is 208Vac

220: presents output voltage is 220Vac

230: presents output voltage is 230Vac (Default)

240: presents output voltage is 240Vac

For 100/110/115/120/127 VAC models, you may choose the

following output voltage:

100: presents output voltage is 100Vac

110: presents output voltage is 110Vac

115: presents output voltage is 115Vac

120: presents output voltage is 120Vac (Default)

127: presents output voltage is 127Vac

02: Frequency Converter enable/disable

Interface

Setting

Parameter 2: Enable or disable converter mode. You may

choose the following two options:

CF ENA: converter mode enable

CF DIS: converter mode disable (Default)

03: Output frequency setting

Interface

Setting

Parameter 2: Output frequency setting.

You may set the initial frequency on battery mode:

BAT 50: presents output frequency is 50Hz

BAT 60: presents output frequency is 60Hz

If converter mode is enabled, you may choose the following

output frequency:

CF 50: presents output frequency is 50Hz

CF 60: presents output frequency is 60Hz

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04: ECO enable/disable

Interface

Setting

Parameter 2: Enable or disable ECO function. You may

choose the following two options:

ENA: ECO mode enable

DIS: ECO mode disable (Default)

05: ECO voltage range setting

Interface

Setting

Parameter 2: Set the acceptable high voltage point and

low voltage point for ECO mode by pressing Down key or Up

key.

HLS: High loss voltage in ECO mode in parameter 2.

For 200/208/220/230/240 VAC models, the setting range in

parameter 3 is from +7V to +24V of the nominal voltage.

(Default: +12V)

For 100/110/115/120/127 VAC models, the setting range in

parameter 3 is from +3V to +12V of the nominal voltage.

(Default: +6V)

LLS: Low loss voltage in ECO mode in parameter 2.

For 200/208/220/230/240 VAC models, the setting range in

parameter 3 is from -7V to -24V of the nominal voltage.

(Default: -12V)

For 100/110/115/120/127 VAC models, the setting voltage

in parameter 3 is from -3V to -12V of the nominal voltage.

(Default: -6V)

06: Bypass enable/disable when UPS is off

Interface

Setting

Parameter 2: Enable or disable Bypass function. You may

choose the following two options:

ENA: Bypass enable

DIS: Bypass disable (Default)

07: Bypass voltage range setting

Interface

Setting

Parameter 2: Set the acceptable high voltage point and

acceptable low voltage point for Bypass mode by pressing

the Down key or Up key.

HLS: Bypass high voltage point

For 200/208/220/230/240 VAC models:

230-264: setting the high voltage point in parameter 3

from 230Vac to 264Vac. (Default: 264Vac)

For 100/110/115/120/127 VAC models:

120-140: setting the high voltage point in parameter 3

from 120Vac to 140Vac. (Default: 132Vac)

LLS: Bypass low voltage point

For 200/208/220/230/240 VAC models:

180-220: setting the low voltage point in parameter 3 from

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180Vac to 220Vac. (Default: 180Vac) For 100/110/115/120/127 VAC models:

90-115: setting the low voltage point in parameter 3 from

90Vac to 115Vac. (Default: 90Vac)

08: Bypass frequency range setting

Interface

Setting

Parameter 2: Set the acceptable high frequency point and

acceptable low frequency point for Bypass mode by pressing

the Down key or Up key.

HLS: Bypass high frequency point

For 50Hz output frequency models:

51-55Hz: setting the frequency high loss point from 51Hz

to 55HZ(Default: 53.0Hz)

For 60Hz output frequency models:

61-65Hz: setting the frequency high loss point from 61Hz

to 65Hz(Default: 63.0Hz)

LLS: Bypass low Frequency point

For 50Hz output frequency models:

45-49Hz: setting the frequency low loss point from 45Hz to

49HZ(Default: 47.0Hz)

For 60Hz output frequency models:

55-59Hz: setting the frequency low loss point from 55Hz to

59Hz(Default: 57.0Hz)

09: Programmable outlets enable/disable

Interface

Setting

Parameter 2: Enable or disable programmable outlets.

ENA: Programmable outlets enable

DIS: Programmable outlets disable (Default)

10: Programmable outlets setting

Interface

Setting

Parameter 2: Set up backup time limits for programmable

outlets.

0-999: setting the backup time limits in minutes from 0-999

for programmable outlets which connect to non-critical

devices on battery mode. (Default: 999)

11: Autonomy limitation setting

Interface

Setting

Parameter 2: Set up backup time on battery mode for

general outlets.

0-999: setting the backup time in minutes from 0-999 for

general outlets on battery mode.

DIS: Disable the autonomy limitation and the backup time

will depend on battery capacity. (Default)

Note: When setting as 0 , the backup time will be only 10

seconds.

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12: Battery total AH setting

Interface

Setting

Parameter 2: Set up the battery total AH of the UPS.

7-999: setting the battery total capacity from 7-999 in AH.

Please set the correct battery total capacity if external

battery bank is connected.

13: Maximum charger current setting

Interface

Setting

Parameter 3: Set up the maximum charger current. 1/2/4/6/8: setting the maximum charger current in 1/2/4/6/8 Ampere. (Default: 2A) Note: Please set the appropriate charger current based on battery capacity used. The recommended charging current is 0.1C~0.3C of battery capacity as following table for reference.

Battery capacity(AH) Total charging current (A)

7~20

2

20~40

4

40~60

6

60~80

8

80~100

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14: Charger boost voltage setting

Interface

Setting

Parameter 2: Set up the charger boost voltage. 2.25-2.40: setting the charger boost voltage from 2.25 V/cell to 2.40V/cell. (Default: 2.36V/cell)

15: Charger float voltage setting

Interface

Setting

Parameter 2: Set up the charger float voltage.

2.20-2.33: setting the charger float voltage from 2.20

V/cell to 2.33V/cell. (Default: 2.28V/cell)

16: EPO logic setting

Interface

Setting

Parameter 2: Set up the EPO function control logic.

AO: Active Open (Default). When AO is selected as EPO

logic, it will activate EPO function with Pin 1 and Pin 2 in

open status.

AC: Active Close. When AC is selected as EPO logic, it will

activate EPO function with Pin 1 and Pin 2 in close status.

17: External output isolation transformer connection

Interface

Setting

15

Parameter 2: Allow or disallow external output isolation transformer connection.

ENA:

an external

output isolation transformer.

DIS:

external

output isolation transformer. (Default)

18: Display setting for autonomy time

Interface

Setting

Parameter 2: Set up the display setting for autonomy time

EAT: If EAT is selected, it will display the remaining

autonomy time. (Default)

RAT: If RAT is selected, it will show accumulated autonomy

time so far.

19: Acceptable input voltage range setting

Interface

Setting

Parameter 2: Set the acceptable high voltage point and

acceptable low voltage point for input voltage range by

pressing the Down key or Up key.

HLS: Input high voltage point

260/270/280: setting the high voltage point in parameter

2. (Default: 280Vac)

LLS: Input low voltage point

60/65/70/75/80: setting the low voltage point in

parameter 2. (Default: 60Vac)

00: Exit setting Interface

Setting Exit the setting mode.

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3-6. Operating Mode Description

Operating mode Description

Online mode

When the input voltage is within acceptable

range, UPS will provide pure and stable AC power

to output. The UPS will also charge the battery at

online mode.

ECO mode

Energy saving mode:

When the input voltage is within voltage

regulation range, UPS will bypass voltage to

output for energy saving. The UPS will also

charge the battery at ECO mode.

LCD display

Frequency Converter mode Battery mode
Bypass mode
Standby mode

When input frequency is within 40 Hz to 70 Hz, the UPS can be set at a constant output frequency, 50 Hz or 60 Hz. The UPS will still charge battery under this mode.
When the input voltage is beyond the acceptable range or power failure, the UPS will backup power from battery and alarm is sounding every 5 seconds.
When input voltage is within acceptable range but UPS is overload, UPS will enter bypass mode or bypass mode can be set by front panel. Alarm is sounding every 10 seconds.
UPS is powered off and no output supply power, but still can charge batteries.

Fault mode

When a fault has occurred, the ERROR icon and the fault code will be displayed.

3-7. Faults Reference Code

Fault event

Fault code Icon Fault event

Fault code Icon

Bus start fail

01

x Battery voltage too high 27

x

Bus over

02

x Battery voltage too low 28

x

Bus under

03

x Charger output short

2A

x

Inverter soft start fail 11

x Over temperature

41

x

Inverter voltage high 12

x Overload

43

Inverter voltage Low 13

x Charger failure

45

x

Inverter output short 14

x Over input current

49

x

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3-8. Warning indicator Warning Low Battery Overload Over input current Battery is not connected
Over Charge

Icon (flashing)

Code

Alarm Sounding every 2 seconds Sounding every second Sounding 2 beep every 10 seconds Sounding every 2 seconds Sounding every 2 seconds

EPO enable

Sounding every 2 seconds

Over temperature

Sounding every 2 seconds

Charger failure

Sounding every 2 seconds

Battery fault

Sounding every 2 seconds (At this time, UPS is off to remind users something wrong with battery)

Out of bypass voltage range

Sounding every 2 seconds

Bypass frequency unstable

Sounding every 2 seconds

Battery replacement

Sounding every 2 seconds

EEPROM error

Sounding every 2 seconds

Note 1 : When the fault is happened on line mode, the UPS must transfer to bypass mode except Inverter short circuit if the

input voltage within the range of bypass mode.

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4. Troubleshooting
If the UPS system does not operate correctly, please solve the problem by using the table below.

Symptom
No indication and alarm even though the mains is normal.

Possible cause The AC input power is not connected well.
The AC input is connected to the UPS output.

Remedy
Check if input power cord firmly connected to the mains.
Plug AC input power cord to AC input correctly.

The icon and the warning

code flashing on LCD display and alarm is sounding every 2 seconds.

The icon ,

and the

warning code flashing on LCD display and alarm is sounding every 2 seconds.
Fault code is shown as 27 on LCD display and alarm is continuously sounding.
Fault code is shown as 28 on LCD display and alarm is continuously sounding.

The icon , and the

warning code flashing on LCD display and alarm is sounding every second.

Fault code is shown as 49 on LCD display and alarm is continuously sounding.
Fault code is shown as 43 and the icon is lighting on LCD display. Alarm is continuously sounding.

EPO function is activated.
The external or internal battery is incorrectly connected.
Battery voltage is too high or the charger is fault.
Battery voltage is too low or the charger is fault.
UPS is overload
UPS is overloaded. Devices connected to the UPS are fed directly by the electrical network via the Bypass. After repetitive overloads, the UPS is locked in the Bypass mode. Connected devices are fed directly by the mains. UPS is over input current.
The UPS shut down automatically because of overload at the UPS output.

Set the circuit in closed position to disable EPO function.
Check if all batteries are connected well.
Contact your dealer.
Contact your dealer.
Remove excess loads from UPS output. Remove excess loads from UPS output.
Remove excess loads from UPS output first. Then shut down the UPS and restart it.
Remove excess loads from UPS output.
Remove excess loads from UPS output and restart it.

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Symptom Fault code is shown as 14 on LCD display and alarm is continuously sounding.
Fault code is shown as 01, 02, 03, 11, 12, 13 and 41 on LCD display and alarm is continuously sounding.
Battery backup time is shorter than nominal value.

Possible cause The UPS shut down automatically because short circuit occurs on the UPS output. A UPS internal fault has occurred. There are two possible results: 1. The load is still supplied, but directly from AC power via bypass. 2. The load is no longer supplied by power. Batteries are not fully charged
Batteries defect

Remedy Check output wiring and if connected devices are in short circuit status.
Contact your dealer
Charge the batteries for at least 5 hours and then check capacity. If the problem still persists, consult your dealer. Contact your dealer to replace the battery.

Fault code is shown as 2A on LCD display and alarm is continuously sounding.
Fault code is shown as 45 on LCD display. At the same time, alarm is continuously sounding.

The short circuit occurs on the charger output.
The charger does not have output and battery voltage is less than 10V/PC.

Check if battery wiring of connected external pack is in short circuit status.
Contact your dealer.

5. Storage and Maintenance
Operation
The UPS system contains no user-serviceable parts. If the battery service life (3~5 years at 25°C ambient temperature) has been exceeded, the batteries must be replaced. In this case, please contact your dealer.

Be sure to deliver the spent battery to a recycling facility or ship it to your dealer in the replacement battery packing material.

Storage

Before storing, charge the UPS 5 hours. Store the UPS covered and upright in a cool, dry

location. During storage, recharge the battery in accordance with the following table:

Storage Temperature

Recharge Frequency

Charging Duration

-25°C – 40°C

Every 3 months

1-2 hours

40°C – 45°C

Every 2 months

1-2 hours

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6. Specifications

MODEL

1K Tower

2K Tower

3K Tower

CAPACITY*

INPUT

Low Line Transfer

Voltage Range

Low Line Comeback High Line Transfer

High Line Comeback

Frequency Range Phase
Power Factor

THDi

OUTPUT

Output voltage

AC Voltage Regulation

Frequency Range

(Synchronized Range)

Frequency Range

Current Crest Ratio

Harmonic Distortion

Transfer AC Mode to Batt. Mode

Time

Inverter to Bypass

Waveform (Batt. Mode)

EFFICIENCY

AC Mode

ECO Mode

Battery Mode

BATTERY

Battery Type

Numbers

Standard Recharge Time

Model

Charging Current

1000VA/900W

2000VA/1800W

3000VA / 2700W

180VAC/160VAC/140VAC/60VAC ± 5 % or 90VAC/80VAC/70VAC/60VAC ± 5 % ( based on load percentage 100% – 80 % / 80 % – 70 % / 70 – 60 % / 60 % – 0) 195VAC/175VAC/155VAC/70VAC ± 5 % or 100VAC/90VAC/80VAC/70VAC ± 5 %
280 VAC ± 5 %
270 VAC ± 5 %
45Hz ~ 65 Hz Single phase with ground
0.99 @ full load
17% @ 220-230VAC or 110~120VAC THDU < 1.6% @ input and full linear load condition

200/208/220/230/240VAC or 100/110/115/120/127 VAC ± 1% (Batt. Mode)
47 ~ 53 Hz or 57 ~ 63 Hz
50 Hz ± 0.1 Hz or 60Hz ± 0.1 Hz (Batt. Mode) 3:1
2 % THD (Linear Load) ; 4 % THD (Non-linear Load) Zero
< 4 ms Pure Sinewave

78% @ full charged battery 85% @ full charged battery
86% max

83% @ full charged battery

84% @ full charged battery

90% @ full charged battery

87% max

88% max

12V/7AH

12V/9AH

12V/9AH

3

4

6

3 hours recover to 95% capacity for internal battery@ 2A charging current

default 2A, max. 8A adjustable

Charging Voltage

41.0 VDC ± 1%

54.7 VDC ± 1%

82.1 VDC ±1%

PHYSICAL

Standard Model

Dimension, D X W X H (mm)
Net Weight (kgs)

ENVIRONMENT

Operation Humidity

Noise Level

MANAGEMENT

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Less than 55dBA @ 1 Meter (With fan speed control)

421 X 190 X 318 27
20-95 % RH @ 0- 40°C (non-condensing)

525 x190 x 318 39.3

Less than 65dBA @ 1 Meter (With fan speed control)

Smart RS-232 or USB

Supports Windows® 2000/2003/XP/Vista/2008/7/8/10, Linux, Unix and MAC

Optional SNMP

Power management from SNMP manager and web browser

• Derate capacity to 80% of capacity in Frequency converter mode and to 80% when the output voltage is adjusted to 100VAC, 200VAC or

208VAC.

** Product specifications are subject to change without further notice.

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