VOLLRATH 38728N Affordable Portable Hot Food Station Instruction Manual

VOLLRATH 38728N Affordable Portable Hot Food Station

Specifications :

• Model: Affordable Portable Hot Food Station
• Materials: Walnut, Black Woodgrain, Cherry Woodgrain, Granite, White, American Natural, Brushed Aluminum
• Various base options available with or without lights

Product Usage Instructions

Safety Precautions:
To ensure safe operation, read and understand the following safety precautions:

1. Warning: Indicates a hazard that can cause severe personal injury or death.
2. Caution: Indicates a hazard that can cause minor or major personal injury if ignored.
3. Notice: Provides important information not related to hazards.

Function and Purpose:
The hot food station is designed to keep food at proper serving temperatures in commercial food service operations. It is not meant for cooking raw food or reheating prepared food.

Positioning and Clearance:
Do not move the equipment by pushing or pulling on the breath guard. Follow the instructions below for installing the breath guard:

1. Attach the breath guard uprights to the studs using cap nuts.
2. Secure the breath guard support tube between the uprights.

FAQ :

• Q: Can I use the hot food station to cook raw food?
  A: No, the hot food station is not intended for cooking raw food. It is designed to maintain proper serving temperatures only.

• Q: What should I do if the equipment is not heating properly?
  A: Check the power source and ensure the unit is plugged in correctly. If issues persist, contact customer support for assistance.

Operator’s Manual

Affordable Portable ™ Hot Food Station

Thank you for purchasing this Vollrath equipment. Before operating the equipment, read and familiarize yourself with the following operating and safety instructions. SAVE THESE INSTRUCTIONS FOR FUTURE REFERENCE.

Description| Black| Walnut

Woodgrain

| Cherry

Woodgrain

| Granite|

White

| American

Natural

| Brushed

Aluminum

---|---|---|---|---|---|---|---
3 Well Standard Buffet Breath Guard Hot Food Station – 120V
Solid Base| 38707| 38935| 38767| 38727| 38727W| 38727N| 38727A
Solid Base w/ Lights| 3870746| 3893546| 3876746| 3872746| 3872746W| 3872746N| 3872746A
Open Storage Base| 38708| 38936| 38768| 38728| 38728W| 38728N| 38728A
Open Storage w/ Lights| 3870846| 3893646| 3876846| 3872846| 3872846W| 3872846N| 3872846A
Storage Base w/ Door| 38709| 38937| 38769| 38729| 38729W| 38729N| 38729A
Storage w/ Door, w/Lights| 3870946| 3893746| 3876946| 3872946| 3872946W| 3872946N| 3872946A
3 Well NSF2 Cafeteria Breath Guard Hot Food Station – 120V
Solid Base| 39707| 39935| 39767| 39727| 39727W| 39727N| 39727A
Open Storage Base| 39708| 39936| 39768| 39728| 39728W| 39728N| 39728A
Storage Base w/ Door| 39709| 39937| 39769| 39729| 39729W| 39729N| 39729A
4 Well Standard Buffet Breath Guard Hot Foot Station – 120V
Solid Base| 38710| 38945| 38770| 38730| 38730W| 38730N| 38730A
Solid Base w/ Lights| 3871060| 3894560| 3877060| 3873060| 3873060W| 3873060N| 3873060A
Open Storage Base| 38711| 38946| 38771| 38731| 38731W| 38731N| 38731A
Open Storage w/ Lights| 3871160| 3894660| 3877160| 3873160| 3873160W| 3873160N| 3873160A
Storage Base w/ Door| 38712| 38947| 38772| 38732| 38732W| 38732N| 38732A
Storage w/ Door, w/ Lights| 3871260| 3894760| 3877260| 3873260| 3873260W| 3873260N| 3873260A
4 Well NSF2 Cafeteria Breath Guard Hot Foot Station – 120V
Solid Base| 39710| 39945| 39770| 39730| 39730W| 39730N| 39730A
Open Storage Base| 39711| 39948| 39771| 39731| 39731W| 39731N| 39731A
Storage Base w/ Door| 39712| 39947| 39772| 39732| 39732W| 39732N| 39732A

SAFETY PRECAUTIONS

To ensure safe operation, read the following statements and understand their meaning. This manual contains safety precautions which are explained below. Please read carefully.

• WARNING
  Warning is used to indicate the presence of a hazard that will or can cause severe personal injury or death.

• CAUTION
  Caution is used to indicate the presence of a hazard that will or can cause minor or major personal injury if the caution is ignored.

• NOTICE : Notice is used to note information that is important but not hazard-related.

To reduce risk of injury or damage to the equipment

• Plug only into grounded electrical outlets that match the voltage rating on the nameplate.
• Do not use an extension cord with this equipment. Do not plug this equipment into a power strip or multi-outlet power cord.
• Equipment should only be used in a flat, level position.
• Unplug equipment and let it cool before cleaning or moving.
• Do not spray controls with liquids or cleaning agents.
• Unplug when not in use.
• Keep equipment and power cord away from open flames, electric burners or excessive heat.
• Do not operate unattended.
• Closely supervise units operating in public areas and/or around children.
• Do not use food pans deeper than 4” (10 cm).
• Do not operate if equipment has been damaged or is malfunctioning.
• Do not operate without water in the well.

FUNCTION AND PURPOSE

This equipment is intended to keep hot food at proper serving temperatures. Hot food stations are intended for use in commercial food service operations. Hot food stations are not intended to cook raw food or to reheat prepared food. Food must be prepared and placed in food stations at proper serving temperatures. Hot food stations are not intended for household, industrial or laboratory use.

POSITIONING AND CLEARANCE

NOTICE: Do not move the equipment by pushing or pulling on the breath guard.

• This equipment is to be used on a flat, level surface.
• Controls and drains need to be accessible at all times of operation.

STANDARD CAFETERIA BREATH GUARD INSTALLATION

• A Breath Guard Support Tube
• B Breath Guard Top
• C Breath Guard End Panel
• D Upright

If your equipment includes the non-NSF2 breath guard, the breath guard will need to be installed.

1. Install the breath guard uprights to the studs securing with cap nuts as shown. Repeat for all four uprights.
2. Install the breath guard support tube between the uprights securing with cap nuts as shown. Repeat on the other side.
3. Install breath guard top securing with screws and cap nuts as shown. Repeat for all four mounting locations.
4. Install the breath guard end panel to the uprights securing with cap nuts as shown. Repeat on the other side

CONTROLS

• A Heat Control Knob. The 0 position is OFF.
• B Power Light. Illuminates when the well is turned ON.

OPERATION

WARNING
Electrical Shock Hazard
Keep water and other liquids from entering the inside of the unit. Liquid inside the unit could cause an electrical shock.
Do not overfill pans or trays. Liquid could contact the electrical components and cause a short circuit or an electrical shock. CAUTION
Burn Hazard
Do not touch hot food, liquid or heating surfaces while equipment is heating or operating.

• NOTICE: Using a voltage other than the nameplate rated voltage will cause damage to the unit. Incorrect voltage, modification to the power cord or electrical components can damage unit and will void the warranty.
• NOTICE: Drop-in meets NSF4 performance standards only when using moist heat. Operation with water is required for even heating of the food product.
• NOTICE: Do not use food pans deeper than 4″ (10 cm).

1. Place spillage pans in the well opening.

2. Fill each spillage pan with approximately two quarts of clean fresh water. Do not overfill.

3. Plug electrical power cord into a outlet that matches the rated voltage on the nameplate.

4. Turn the temperature control to the maximum heat setting.

5. Cover the wells with empty food containers or covers. Allow the water to preheat for 60 minutes.

6. Place containers of hot food, above 140 °F (60 °C), into the preheated equipment.

7. Reduce the heat setting to a level that will maintain a safe holding temperature and maintain food quality.
   NOTICE: Monitor food temperature closely for food safety. The United States Public Health Service recommends that hot food be held at a minimum of 140 ºF (60 ºC) to help prevent bacteria growth.

8. Maintain the water level during operation. Periodically (approximately every two hours) remove the containers of food and check the water level. Add hot water if needed.

9. Use gloves, mitts or pot holders to protect hands when removing hot food containers.

CLEANING

WARNING
Electrical Shock Hazard
Do not spray water or cleaning products. Liquid could contact the electrical components and cause a short circuit or an electrical shock.

CAUTION
Burn Hazard
Hot surfaces and food can burn skin. Allow the hot surfaces to cool before handling. NOTICE: Do not use caustic cleaning chemicals, steel wool or commercial lime removal products to clean the equipment. Thoroughly rinse equipment with water after cleaning.

To maintain the appearance and increase the service life, clean your equipment daily.

1. Turn the heat control to the 0 setting. Place the power switch in the OFF position.
2. Unplug the equipment.
3. Use gloves, mitts or pot holders to protect hands when removing hot food containers.
4. Allow the equipment to cool completely before cleaning.
5. Remove the spillage pans and dispose of the water.
6. Use a damp cloth or sponge dipped in soapy water to clean the inside of the well and the outside of the equipment.
7. Thoroughly rinse the equipment with clean water after cleaning.

Clean The Breath Guard

• Always use a clean soft lint free cloth or microfiber cloth.
• Clean with a neutral cleaner such as a solution of warm water and a small amount of dish detergent or products specifically made for cleaning Plexiglas® and acrylic plastic.
• Recommended cleaners for Plexiglas® and acrylic include:
  • Novus® #1
  • Plexi-Clear
  • Brillianize®

What Not To Do

• Do not use cleaners containing ammonia, alcohol, acetone or dry cleaning products. Cleaners with these chemicals will damage Plexiglas®, acrylic and other plastics.
• Do not use paper towels, abrasive materials, scratching cleansers, razor blades, brushes, steel wool or scouring pads, such as Scotch Brite™ pads.
• Do not use WD-40® or petroleum, industrial or commercial cleaning products.

Removing Minor Scratches
Fine scratches can be removed with a specialized mild abrasive polish such as Novus #2, or Novus #3. Heavier scratches may require sanding and buffing. Hand sand with series of sandpapers with increasingly finer grits (250,400,600). Then use a buffing wheel and buffing compound.

TROUBLESHOOTING

Problem| Might be Caused By| Course of Action
---|---|---
Switch does not illuminate when in the “ON” position.| Equipment is not plugged in.| Plug in the equipment.
Wells are not getting hot. Food is not staying hot.| Low or incorrect voltage to equipment.| Verify the source voltage matches the rated voltage on the nameplate on the equipment. If not, have qualified electrical personal install proper source voltage.
No water or incorrect water level.| Add water to correct level.

WARRANTY STATEMENT FOR THE VOLLRATH CO. L.L.C.

• This warranty does not apply to products purchased for personal, family or household use, and The Vollrath Company LLC does not offer a written warranty to purchasers for such uses.
• The Vollrath Company LLC warrants the products it manufactures or distributes against defects in materials and workmanship as specifically described in our full warranty statement. In all cases, the warranty runs from the date of the end user’s original purchase date found on the receipt. Any damages from improper use, abuse, modification or damage resulting from improper packaging during return shipment for warranty repair will not be covered under warranty.
• For complete warranty information, product registration and new product announcement, visit www.vollrath.com.

SERVICE AND REPAIR

• Serviceable parts are available on Vollrath.com.
• To avoid serious injury or damage, never attempt to repair the unit or replace a damaged power cord yourself. Do not send units directly to The Vollrath Company LLC. Please contact Vollrath Technical Services for instructions.
• When contacting Vollrath Technical Services, please be ready with the item number, model number (if applicable), serial number, and proof of purchase showing the date the unit was purchased.

www.vollrath.com
The Vollrath Company, L.L.C.
1236 North 18th Street
Sheboygan, WI 53081-3201 U.S.A.
Main Tel: 800.624.2051 or 920.457.4851
Main Fax: 800.752.5620 or 920.459.6573
Customer Service: 800.628.0830
Canada Customer Service: 800.695.8560

Technical Services
techservicereps@vollrathco.com
Induction Products: 800.825.6036
Countertop Warming Products: 800.354.1970
Toasters: 800-309-2250
All Other Products: 800.628.0832

© 2019 The Vollrath Company L.L.C.

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