Lumens VC-R30 HD Camera PTZ Video Camera User Manual

6.| Audio In| 3.5 mm LINE IN
7.| Network port| Network cable port, supporting PoE (IEEE802.3af) power supply
8.| RS-232 input| RS-232 input port, at most 7 cameras can be connected in a serial connection
9.| RS-232 output| RS-232 output port, at most 7 cameras can be connected in a serial connection
10.| DC 12 V power Port| DC supply connecting port

• Bottom

11.| Tripod lock hole| The camera is mounted on a (specification) 1/4” – -20 UNC tripod

Description of LED indicator

VC-R30

VC-R30,V1

Instruction for installation

Chapter 4

Preparation before installation

Installation and connection of HD camera requires special skills. To install by yourself, please follow necessary steps, ensure steady and tight installation of the device, and pay attention to your safety to avoid any accident.

Ensure the safety of the installation environment. Please do not install the device on unstable ceiling or in a place where the device is in danger of falling to avoid any accident.
Please check whether accessories in the box are complete or not. Please contact the supplier for any shortage, and make sure to keep the accessories in the box intact.
Please choose a proper place for installation of camera in advance. Please determine an installation place according to the following requirements Confirm the position for the object to be captured.
Confirm whether the camera is set at a proper distance from other light sources.

Instruction for installation

I would like to install camera on the desk
Precautions for installation

• Please install the machine on a flat desk
• Do not grab the camera head by hand when handling the device
• Do not rotate the camera head by hand. Improper rotation may result in breakdown of the camera
  

I would like to install the camera on the ceiling/wall/TV stand
Available with VC-WM14 3-in-1 sheet metal, please refer to VC-WM14 Quick Installation Guide

• Install on the TV
  

• Install on the ceiling

• Install on the wall

Camera Size

• Length x Width x Height: 190 x 138 x 185 mm
• Weight: 1.3 Kg
  

Precautions for installation

• Before installation, please confirm the orientation of the machine relative to the object to be captured
• It is recommended that the machine should be set at a distance of more than 1.5 meter away from the object to be captured. Please adjust for a best distance according to the magnification of the lens

Connecting devices

Network cable port, supporting PoE (IEEE802.3af) power supply

USB Image Output

Connect to computer with a USB3.0 cable, and use Lumens USB PTZ Camera Controller software to view images and control VC-R30. You can also view images with video software, such as, Skype, Zoom and Microsoft Teams Please visit Lumens website and go to Service Support > Download Area to download USB PTZ Camera Controller software

RS-232 Connection

With RS-232 in/out, at most 7 Lumens cameras can be connected.

• RS-232 pins definition instructions
  

Introduction of Remote Control and Setting Menu

Chapter 5

The below functions are listed alphabetically

| Item| Description
---|---|---
| Move the lens
Back Light| Turn on/off back light compensation
Camera select| Choose Camera ID 1 ~ 3
Focus-Manual/

Far/ Near

| Enable Manual Focus, adjust the focal length in Manual
Focus-Auto| Auto focus
Freeze| Freeze the screen
Home-Enter| Go back to the main page / Execute
Info| Status information
L/R Direction Set| L/R Direction / Normal
Menu| Display OSD menu
Mirror| Rotate the image (OFF / Mirror / Flip / Rotate)
Pan/Tilt Reset| Clear the Pan/Tilt setting
Picture| Reserve
Power| Power Switch
Preset| Appoint an ID (0 ~ 9) to save the current position data
Reset| Appoint an ID (0 ~ 9) to delete the current position data
Zoom-Fast| Adjust image size
Zoom-Slow| Fine-tune image size

Setting Menu

Press [MENU] on the remote control to enter the setting menu; the bold underlined values in the following table are defaults.

1st Level Major Items| 2nd Level Minor Items| 3rd Level Adjustment Values| Function Descriptions
---|---|---|---
Exposure| Mode| Full Auto / Shutter Pri/ Iris
Pri/ Manual/ White Board| Exposure mode setting
Exposure Comp.| On/ Off| Turn on/off Exposure Comp.
Exposure Comp. Level| -6~ C ~4| Adjustable after Exposure Comp. is

activated

Spot Light| On/ Off| Turn on/off Spot Light
Spot Light
Position| X(0~6)Y(0~4)| Adjustable after Spot Light is activated
Shutter Speed| 60/30mode| 50/25mode| Adjustable when the Exposure mode

is set to Shutter Pri or Manual

1/10000~1/25
Iris Level| F1.6~ C ~F14/ Close| Adjustable when the Exposure mode

is set to IRIS Pri or Manual

Gain Limit| 8~ 30 dB| Max. limit value of electron gain
Gain Level| 0 ~30dB| Adjustable when the Exposure mode

is set to Manual

WDR| Off / 1/ 2/ 3| WDR settings
White Balance| Mode|

1. Auto
2. Indoor
3. Outdoor
4. One Push WB
5. ATW
6. Manual
7. Sodium Lamp

| Select the color temperature mode

1. 4000k ~ 7000k
2. 3200k
3. 5800k]
4. 1700k ~ 10000k
5. 1700k ~ 10000k
6. Custom 7. 2800k

One Push Trigger| ENTER| One push trigger
Manual Red| 0~ C ~127| Adjustable when the white balance mode is set to Manual
Manual Blue| 0~ C ~127| Adjustable when the white balance mode is set to Manual
Picture| 2D NR| Off/ 1 / 2/ 3| 2D noise reduction
3D NR| Off/ Low/ Typ / Max| 3D noise reduction
Image Mode| Default / Custom| The user may customize his/her desired image mode
1st Level

Major Items

| 2nd Level

Minor Items

| 3rd Level

Adjustment Values

| Function Descriptions
---|---|---|---
 | Brightness| 0~ A ~15| Adjustable when the Image Mode is set to Custom
Hue| 0~ A ~15| Adjustable when the Image Mode is set to Custom
Saturation| 0~ A ~15| Adjustable when the Image Mode is set to Custom
Gamma| 0~ A ~3| Adjustable when the Image Mode is

set to Custom

Sharpness| 0~ A ~14| Adjustable when the Image Mode is

set to Custom

Pan Tilt Zoom)| Pan/Tilt Limit| On/ Off| Turn on/off the angle limit setting
Pan Right Limit| 0~ 170| Limit the right angle
Pan Left Limit| -170 ~0| Limit the left angle
Tilt UP Limit| 0~ 90| Limit the upward angle
Tilt Down Limit| -30 ~0| Limit the downward angle
Pan Flip| On/ Off| After it is activated, the Pan command

will be reverse

Tilt Flip| On/ Off| After it is activated, the Tilt command will be reverse
Preset Speed| 5/ 25/ 50/ 80/ 120 deg/sec| Set the rotation speed of the cradle head when Preset is executed
PTZ Speed Comp| On/ Off| After it is activated, the Pan/Tilt moving speed will vary from the zoom position
D-Zoom Limit| x1 ~x12| Set the D-zoom limit
D-Effect| Mirror| Off / Mirror/ Flip/ Mirror+Flip| Set the mode at which the image is turned
Auto Focus| AF Sensitivity| Low/ Middle / High| For AF triggering speed, the higher the sensitivity is, the faster AF is triggered
AF Frame| Center/ Full Frame/ Auto| AF frame setting, when Center was set as AF frame, focusing will be on the center of the screen. When Full Frame was set as AF frame, focusing will be

calculated based on the full screen

Ethernet| DHCP| On /Off| Enable/Disable the dynamic host

configuration

IP Address| 192.168.100.100| Configurable when DHCP is set to Off
Subnet mask| 255.255.255.0
Gateway| 192.168.100.254
Audio| Audio Enable| On/ Off| Turn on/off audio output
Audio In| Line In / Mic In| < Remark> Only applicable to VC-R30,V1
Audio Volume| 0~ A ~10| Volume Setting
1st Level Major Items| 2nd Level Minor Items| 3rd Level Adjustment Values| Function Descriptions
---|---|---|---
 | Audio Delay| On/ Off| When the audio is not synchronized

with the video, enable this function to set the audio delay time

Audio Delay Time(ms)| -10 ~-500ms| Set audio delay time
Encode Sample Rate| 48/ 44.1/ 16 KHz(AAC)| Set the encode type and sample rate

< Remark> 44.1/16 KHz is only applicable to VC-R30

System| Prompt| On/ Off| Turn on/off the prompt information on the display
IR Receive| On /Off| Turn on/off the infrared reception When it is Off, the remote control will not be able to control the camera. At this moment, turn off and then turn on the power to restore control of the

remote control.

IR Select| 1 / 2/ 3| Camera IR Select setting must be the same setting as the Camera Select of the remote control to control the camera
Language| English|
Initial Position| Last MEM / 1st Preset| After turning on the camera, you can select the lens to be returned to Last MEM or 1st Preset < Remark> 1st Preset =Preset 0
Motionless Preset| On/ Off| When the function is enabled, the screen will Freeze when Preset is executed. Freeze will be released after Preset is completed
Privacy Mode| On/ Off| Enable/Cancel Privacy Mode

After the function is enabled, when the camera is turned off via the remote control or software, the lens will

automatically turn to the bottom right to ensure the user’s privacy

Protocol| VISCA|
Baud Rate| 9600 /38400| Choose the transmission speed of the control signal
VISCA Address| 1~7| The camera ID address can be

assigned. Select 0 for automation.

Output Mode| 1080p 60 /50/30/25 720p 60/50/ 1080i 60/50| Choose the output resolution

< Remark> 1080i 60/50 is only applicable to VC-R30

Factory Reset)| On/ Off| Resume the factory default setting
Status|  |  | Display the current setting status

Network Function Settings Description

Chapter 6

Web System Requirements

Chrome
10 (64 bits) and above| Edge
FireFox
Chrome
Mac| 10.14 and above| Safari
Chrome
Fire Fox

Connecting Camera to Network

Connecting to Internet

Two common connection methods are shown below

1. Connecting via switch or router
   

2. To connect directly through network cable, the IP address of the computer should be changed so that it is on the same network segment as the camera
   E.g.: The factory-preset default IP address of the camera is 192.168.100.100. The computer IP address must be set with the same network segment, such as 192.168.100.101, so that the computer can be connected correctly with the camera
   

3. Change network settings
   

Using the Browser to View the Images

• Open the browser, and enter the IP address of the camera in the address bar E.g.: http://192.168.100.100 (default IP address)
• Enter administrator’s account and password
  < Remark>For the first-time login, please refer to 6.3.9 System Settings – User to change the default password
  

Using RTSP Player to View the Images
Free software can be used for RTSP connection, such as VLC, Quick Time and Pot Player RTSP connection address formats are as follows:

• RTSP Sub1 Streaming => rtsp://camera IP:8557/h264

• RTSP Sub2 Streaming => rtsp://camera IP:8556/h264
  If password authentication is enabled, the RTSP connection address is as follows:

• rtsp://Username:Password@VC IP address: port/h264

• To enable password authentication function, please refer to 6.3.5 Streaming

Example:

Open the VLC software, click [Open Network Streaming], and enter the URL: rtsp://192.168.100.150:8557/h264

Web Page Menu Function Description

Login Screen

No| Item| Function Descriptions
1| User Login Account| Enter user login account (default: admin)
2| User Password| Enter user password (default: 9999)

< Remark> For the first-time login, please refer to _6.3.9 System Settings – User _to change the default password

3| Remember user account and password| Save user login account and password to the browser. When you log in next time, there is no need to re-enter them
4| Language| Supporting English/Traditional Chinese/Simplified Chinese
5| Login| Log into the administrator screen on the website

Live Video – PTZ Control

No| Item| Function Descriptions
1| Camera ID/location| Display camera ID/location

Please refer to 6.3.6 System Settings – Output Setting

2| Preview window| Display the screen currently captured by the camera
3| Preset setting| Select the number first and then select SAVE or LOAD
4| Pan/Tilt setting| Adjust the Pan/Tilt position of the camera screen
5| Zoom| Zoom In/Zoom Out ratio
6| AF/MF| Switch AF/MF
7| Zoom speed| Adjust the zoom speed
8| Pan/ Tilt Speed| Adjust the horizontal/vertical moving speed of the lens
9| Auto Framing| Auto Framing is only applicable to VC-R30,V1 Enable smart viewfinder setting

1. Enable/Disable Smart viewfinder
2. Correction: If the image is not zoomed according to the actual number of people, please click to perform viewfinder correction
3. Sensitivity: Set tracking sensitivity

10| Camera Setting| Please refer to 6.3.3 Live Video – Camera Setting for related settings
11| Enlarge the preview window| Zooming in/out the preview image

Live Video – Camera Setting

No| Item| Function Descriptions
1| Exposure|

• Mode: Select exposure mode (Full Auto/Shutter Pri/Iris Pri/Manual/ White Board)
• Gain Level: Adjust the gain level (adjustable only under the “Manual”)
• Gain Limit: Adjust he gain limit (adjustable only under the “Manual”)
• Exposure Comp. Level: Select exposure compensation level
• WDR: Set the level of wide dynamic range (WDR) in order to obtain better images
• Iris Level: Adjust the size of aperture (adjustable only under the “Manual” or “Aperture Priority”
• Shutter Speed: Adjust the shutter speed (adjustable only under the “Manual” or “Shutter Priority”

2| White Balance|

• Mode: Select the color temperature mode
• Open Push WB: Single color temperature execution adjustment (adjustable only under the “One Push WB”
• Manual Red/Blue: Manually adjust blue/red color temperature

3| Focus|

• AF Sensitivity: Set automatic focus sensitivity
• AF Frame: Set automatic focus range

4| Mirror|

• Mirror: Set image mirroring
• Flip: Set image flip

5| Pan Tilt Zoom|

• Pan/Tilt limit: Enable, and set the pan/tilt limit
• Preset Speed: Set the rotation speed of the cradle head when Preset is executed
• PTZ Speed Comp: After it is activated, the Pan/Tilt moving speed will vary from the zoom position
• Initial Position: Set the camera lens to return to Last MEM or 1st Preset after POWER ON 1st Preset = Preset 0
• Motionless Preset: When the function is enabled, the screen will Freeze when Preset is executed. Freeze will be released after Preset is completed
• D-Zoom Limit: Set the D-Zoom Limit

6| Picture|

• 2D noise reduction: 2D noise reduction settings
• 3D noise reduction: 3D noise reduction settings
• Image Mode: The user may customize his/her desired image mode
• Brightness: Brightness adjustment of the image; Adjustable when the image mode is set to Custom
• Hue: Hue adjustment of the image; Adjustable when the image mode is set to Custom
• Gamma: Gamma Level adjustment; Adjustable when the image mode is set to Custom
• Saturation: Saturation adjustment of the image; Adjustable when the image mode is set to Custom
• Sharpness: Sharpness adjustment of the image; Adjustable when the image mode is set to Custom

7| PTZ Control| Go back to PTZ Control page

Audio

No| Item| Function Descriptions
1| Audio Enable| Select to enable Audio function

• Audio In: Set Line In / Mic In < Remark> Only applicable to VC-R30,V1
• Encode sample rate: Set the encode type and sample rate < Remark> 44.1/16 KHz is only applicable to VC-R30
• Volume: Adjust Audio Volume

2| Audio Delay| After checking the box, set the audio delay time (10 ~ -500 ms)
3| Apply/Cancel| Apply/Cancel Audio Setting

Streaming

No| Item| Function Descriptions
1| Streaming 1/ Streaming 2| Supporting 2-way streaming output
2| Streaming parameter setting| Please refer to 6.3.5.1 Streaming Parameter Setting for relevant settings
3| RTSP| Select to enable RTSP

• Enable/Disable Multicast It is suggested to enable Multicast when the number of users online watching the live image simultaneously is more than 4
• Enable/Disable Password Authentication Ø RTSP connection format can be found in _6.2.3 _Using RTSP Player__ _ _to View the Images__

4| RTMP/ RTMPS| Select to enable RTMP/RTMPS

• Enable/Cancel Password Authentication

5| SRT| < Remark> Only applicable to VC-R30,V1; Streaming 1 supports SRT Transmission Select to enable SRT

• The port number must be set in the range above 1024 with a maximum value of 9999 < Remark> The following port is to be used by the camera. Setting of the said port may not connect correctly 8554, 8556, 8557, 8080, 9090, 1935
• Delay time is for 20 to 8000 microseconds. The default value is 120 microseconds

Streaming parameter setting

System Settings – Output Setting

No| Item| Function Descriptions
1| Camera name| Change camera name here

• Supporting 1 – 12 characters for the camera name
• Please mix uppercase and lowercase letters or numbers for characters. Special symbols such as “/” and “ space ” cannot be used

2| Camera Location| Modify the location of the camera, such as Room 1

n  Supporting 1 – 12 characters for the camera location
n  Please mix uppercase and lowercase letters or numbers for characters. Special symbols such as “/” and “space” cannot be used

3| Resolution| Set the resolution of the camera
After switching the resolution, the camera will restart. Please refresh the browser
4| HDMI format| Select YUV422/ RGB
5| Privacy Mode| Enable/Cancel Privacy Mode
 | (UVC)| After the function is enabled, when the camera is turned off via the remote control or software, the lens will automatically turn to the bottom right to ensure the user’s privacy
6| Apply/Cancel| Apply/Cancel Setting

System Settings – Network

No| Item| Function Descriptions
1| DHCP| Network setting of camera. Change of setting is available when DHCP function is closed
2| HTTP port number| Set HTTP port. The default Port value is 80
3| HTTPS port number| Set HTTPS port. The default Port value is 81
4| Apply/Cancel| Apply/Cancel Setting

System Settings – Date & Time 

Function Descriptions
Display the current camera/PC date and time, and set the display format and synchronization way
When Manually Set is selected for [Time Settings], Date & Time can be customized

System Settings – User

Function Descriptions
Add/Modify/Delete user account

• Supporting 4 – 32 characters for user name and password
• Please mix uppercase and lowercase letters or numbers for characters. Special symbols or the underlined cannot be used
• Authentication Mode: Set the new account management permissions

 | User Type| Administrator

(Admin)

| Operator

(Operator)

| Viewer

(Viewer)

|
View images| V| V| V
Settings| V| V| X
Account management| V| X| X

System Settings – Control

No| Item| Function Descriptions
1| Protocol| Supporting VISCA protocol
2| Baud Rate| Choose the transmission speed of the control signal as 9600/38400
3| VISCA address| The camera ID address 1~7 can be assigned.
4| Apply/Cancel| Apply/Cancel Setting

Maintenance

No| Item| Function Descriptions

1

| ****

Firmware Upgrade

| Select the firmware file, and click [Upgrade] to update the firmware.

< Remark> Update takes about 2-3 minutes.

< Remark> Please do not operate o-r turn off the power of the device during the update to avoid firmware update failure.

2| Factory Reset| Reset all configurations to factory default settings.
3| Configuration| Save setup parameters as a Profile, and users can download and upload camera setup parameters
4| Event Log| If the machine operates abnormally, the event log can be exported for reference of Lumens technicians

About

Function Descriptions
Display the firmware version, serial number, and other related information of the camera
For technical support, please scan the QR code at the bottom right.

Troubleshooting

Chapter 7

This chapter describes problems you may encounter while using VC-R30. If you have questions, please refer to related chapters and follow all the suggested solutions. If the problem still occurred, please contact your distributors or the service center.

1. Make sure you have plugged in the power cord.
2. When using a PoE connection, ensure that the power supply supports PoE (IEEE802.3af) hubs

2.| There is no image output from camera|

1. Check the power supply or PoE supply functions.
2. Confirm the output signals are in streaming output.
3. Confirm whether the camera resolution can be used together with the monitor equipment
4. Replace the cables and make sure they are not faulty.

3.| Camera image is severely delayed| Please use 1080p or 720p 60/50 fps rather than 25/30 fps signals.
4.| RS-232 cannot be controlled|

1. Confirm the connection is correct (RS-232 In/ Out)
2. Please make sure the Baud rate setting is the same as the control equipment

5.| Whether the Internet can be used for operation| Please refer to Chapter 6 Network Function Settings Description for the Internet usage
6.| The camera does not save the relevant parameters (PTZ, AWB …) after reboot| Please make sure if the Initial Position is set to Last Operated Position from the setting menu or web page Setting Menu: System- Initial Position Web page: Live Video – Camera – Pan Tilt Zoom
7.| VC-R30 cannot be operated by remote control|

1. Please make sure the IR Select setting in the camera menu is the same setting as the Camera Select of the remote control
2. Please try to replace the batteries of the remote control
3. Please prevent VC-R30 from direct sunshine
4. Make sure the energy-saving bulb and the IR touch screen are as far as possible in order to avoid interference
5. When several VC-R30 are connected in the same area, the operation of two remote controls at the same time may result in signal interference. It is recommended to use one remote control only

Safety Instructions

Chapter 8

Always follow these safety instructions when setting up and using VC-R30 PTZ Video Camera:

Operation

Please use the product in the recommended operating environment, away from water or source of heat Do not place the product on a tilted or unstable trolley, stand or table.
Please clean the dust on the power plug prior to usage. Do not insert the product’s power plug into a multiplug to prevent sparks or a fire.
Do not block the slots and openings in the case of the product. They provide ventilation and prevent the product from overheating.
Do not open or remove covers, otherwise it may expose you to dangerous voltages and other hazards.
Refer all servicing to licensed service personnel.
Unplug the product from the wall outlet and refer servicing to licensed service personnel when the following situations happen:

• If the USB port becomes damaged or frayed.
• If liquid is spilled into the product or the product has been exposed to rain or water.

Installation

For security considerations, please make sure the standard mount you use is in line with UL or CE safety approbations and installed by technician personnel approved by agents.

Storage

Do not place the product where the cord can be stepped on as this may result in fraying or damage to the lead or the plug.
Unplug this product during thunderstorms or if it is not going to be used for an extended period.
Do not place this product or accessories on top of vibrating equipment or heated objects.

Cleaning

Disconnect all the cables prior to cleaning and wipe the surface with a dry cloth. Do not use alcohol or volatile solvents for cleaning.

Batteries (for products or accessories with batteries)

When replacing batteries, please only use similar or the same type of batteries.
When disposing of batteries or products, please adhere to the relevant instructions in your country or region for disposing of batteries or products.

Precautions

| This symbol indicates that this equipment may contain dangerous voltage which could cause electric shock. Do not remove the cover (or back). No user- serviceable parts inside. Refer servicing to licensed service personnel.| ****| This symbol indicates that there are important operating and maintenance instructions in this User Manual with this unit.
---|---|---|---

FCC Warning
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.

Notice:
The changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.

IC Warning

This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus as set out in the interference-causing equipment standard entitled “Digital Apparatus,” ICES-003 of Industry Canada.

EN55032 CE Warning

Operation of this equipment in a residential environment could cause radio interference.
Warning: Operation of this equipment in a residential environment may cause radio interference

Copyright Information

Copyrights © Lumens Digital Optics Inc. All rights reserved.
Lumens is a trademark that is currently being registered by Lumens Digital Optics Inc.
Copying, reproducing or transmitting this file is not allowed if a license is not provided by Lumens Digital Optics Inc. unless copying this file is for the purpose of backup after purchasing this product.
In order to keep improving the product, the information in this file is subject to change without prior notice.
To fully explain or describe how this product should be used, this manual may refer to names of other products or companies without any intention of infringement.
Disclaimer of warranties: Lumens Digital Optics Inc. is neither responsible for any possible technological, editorial errors or omissions, nor responsible for any incidental or related damages arising from providing this file, using, or operating this product

CUSTOMER SUPPORT

Supplier’s Declaration of Conformity
47 CFR § 2.1077 Compliance Information
Manufacturer: Lumens Digital Optics Inc.
Product Name：VC-R30
Model Number: PTZ Video Camera
Responsible Party – U.S. Contact Information
Supplier: Lumens Integration, Inc.
4116 Clipper Court, Fremont, CA 94538, United States
e-mail : [email protected]
FCC Compliance Statement
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions : (1) This
device may not cause harmful interference, and (2) this device must accept any interference received, including
interference that may cause undesired operation.

References

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