Partner MK4 Body Camera User Manual
- June 1, 2024
- PARTNER
Table of Contents
Partner MK4 Body Camera
The Partner MK4 Hardware Layout
Quick Use Guide
Power On
There are two ways to turn on the camera.
- Hold the Power Button for 3 seconds. It will turn on into standby mode.
- Hold the Record Button for 3 seconds. It will turn on and start recording.
Recording
Depending on what defaults you have set through the camera manager, you can
start recording either by pressing the Record Button once or by double-
pressing it. The Partner MK4 must be in standby mode to do this. To turn off
recording, hold the Record Button until you hear an audible beep or the LED
goes from Red to Green.
Snapshot
To take a snapshot, simply press the Photo Button which is the smaller button
next to the record button on the front of the camera.
Stealth Mode
Activating Stealth mode will disable the LEDs on the top of the camera as well
as the audio alarm for discreet recording and photos. You can do this by
holding the Photo Button for 3 seconds. To deactivate Stealth Mode, hold the
same button for another 3 seconds.
Powering Off
To turn off your Partner MK4 from standby, just hold the power button for 3
seconds. You should see all of the LEDs shut down to show that the camera is
powered down and not in standby mode anymore.
LED Indicator Lights
The Partner MK4 has 3 indicator LEDs at the top. The Charge Status LED will
display blue when the camera is charging. If the camera is on charge and the
blue LED turns off, the camera has finished charging. The Standby LED is green
when the camera is turned on but not recording, solid red when recording and
flashes red when the camera is using pre-record. The Battery status LED is
green to show the battery level is above 50%, amber to show it is below 50%
and red to show it is below 10%.
Initial Setup
Essential Components
- The Partner MK4 Body Worn Camera is a full professional video recording system that consists of several elements.
- The body camera itself is the primary component, with the solo-dock, Camera Manager, DEMS Software and attachments all there to help you get the most from it.
- The body camera will record video and take photos. The Camera Manager software is used to manage your preferred settings on the camera as well as unlock the internal storage to access the files. The crocodile clip and KlickFast attachment allow you to mount your device on your uniform or wherever convenient.
- The solo-dock is used to download footage and to charge your Partner MK4 Body Camera.
- The Digital Evidence Management Software (DEMS) is an optional extra that allows you to manage your footage complete with Audit Log and automatic de-encryption.
- You will also need a PC or Laptop with a decent amount of storage to hold your footage. We recommend 1TB but how much you will require depends on how long you need to hold footage, how often you record and what resolution and encoding settings you choose. The Partner MK4 Camera Manager is compatible with Windows XP, VISTA, 7, 8, 10 & 11.
Getting Started
Take your Partner MK4, Solo-Dock and USB cable out of the box. Plug the USB
cable into a PC or Laptop and the smaller end into the back of the dock. Now
insert your body camera into the solo-dock. You can also plug the camera
directly into the computer using the provided USB.
Using your included software USB, find the Camera Manager Installer and run it. Installing new software will require admin permissions so it may be worth contacting your I.T. team beforehand.
The Partner MK4 Camera Manager
Logging In
Run your newly installed Partner MK4 Camera Manager and you will be greeted
with a login screen. Select Administrator and enter the administrator
password.
For your default password, please consult your Interconnective-issued version of this manual.
- We strongly recommend that once you login that you change the password right away. Please ensure that you keep the password safe as if you lose it, you will be required to send the camera back to us for unlocking.
- If you are using the DEMS software, it is better to restrict access to Camera Manager to authorized personnel only as all general functions such as downloading footage can be done through there.
Camera Info Tab
Once you have been logged in, you will see the Camera Info Screen. Here you
can edit your watermark, access your internal memory assign IDs and format the
SD card should you wish too.
How to Open the Internal Memory
To prevent unauthorized access to the internal storage, the Partner MK4 will
not register as a drive option on your PC until you unlock the storage. To do
this, you can click on Open File Explorer which will allow your standard
Windows Explorer to recognise the drive.
This menu also lets you perform other administrative functions:
- Sync Date/Time – Will sync the camera date/time to match that of your PC/Laptop.
- Format Disk – This will wipe all files currently on the camera and take it back to its basic state.
- Refresh – Refresh will remove any changes in Camera Manager that have not yet been applied.
- Camera Off – Will turn off your camera
- Camera Reboot – Will reboot your camera
- Default Settings – Will return your camera to its’ default state.
Camera Settings Tab
The Camera Settings Screen is where you will be able to modify the majority of
your Partner MK4 Body Camera’s settings to meet your preference. From
performance to notifications, volume, video settings and various notifications
.
- Main Resolution – Controls the resolution of the recordings. The P Number indicates the frame rate per second. Remember that the higher the quality, the quicker your memory and battery will be used up. With regards to battery life:
- At 1080p you can get up to 12 hours of continuous recording
- At 720p you can get up to 13 Hours of continuous recording
- Image Quality – Let you adjust how high the quality of snapshot photos taken by the camera is.
- Recording Notification – This lets you set an audio alert that will beep at regular intervals to let others know that you are recording
- Mute Recording – Turns off the audio record for the footage taken or just the Pre-recorded footage to save battery if required. Mute Recording must be set to Off to also record audio.
- Video Splitter – Let you choose the individual file length of each recording before a new one is created.
- Photo Size – The number of pixels you want your snapshots recorded in. This is measured in megapixels.
- Pre Record – Allows you to choose how long you want the Pre-Record function to hold footage in its buffer for. As this means that the camera is always recording, and ready to save footage, it does affect battery life.
- Photo Quality – Allows you to choose the quality of your photos from 3 presets, Low, Medium and High. This refers to the bitrate of the photo.
- Timelapse – This allows you to have the camera continuously taking photos at set intervals once you have pressed the Photo Button. To stop taking photos, you would have to press the Photo Button again. If there is a conflict between Burst settings and this. Burst will take priority.
- Burst Mode – Allows you to set the number of photos taken successively after the Photo Button is pressed.
- Volume – This refers to the volume of the camera when it makes Audio alerts. This is the camera speaker volume and not the recording volume, 1 is the lowest setting with 0 being mute.
- Selfie Mode – This is essentially a delayed Snapshot function that allows the camera to take photos of the user. You can select a duration on the drop down which will be the time between the Photo Button being pressed and the picture actually being taken. The camera will countdown by beeping.
- File Tagging – This allows you to tag video footage with several presets for organizational purposes. Mainly used by Police Forces.
- TV Out – Refers to a color output system, any users not in North America should keep this as PAL
- Auto Power Off – You can set the Partner MK4 body camera to turn off if it has been left on standby too long. It will only switch off in standby mode, not while recording.
- Time Zone – This lets you choose your time zone
- Date Format – This lets you choose your date format
- Auto IR : Let you choose when automatic infra-red activates. Infra-red allows you to film in the dark. Having auto-IR always active can be a minor battery draw so you can choose whether to limit this. Sensitivity for when it kicks in is set under IR Sensitivity. IR Footage recorded in Grey Scale.
- Charge – Determines the charging state, it is always recommended to have this on Fast Charge.
- IR Sensitivity – This determines how low the light conditions in an area need to be before the automatic Infra-Red kicks in. The higher the sensitivity, the sooner it will activate as you start moving from light to darkness. If you only wish to activate it in complete darkness, you would set the sensitivity to a lower number.
- Double Click Record – If this is active, you will need to press the Record Button twice rapidly to start recording as opposed to once.
- Encoding Format – The Partner MK4 is capable of using either H.265 or H. 264 encoding. It is recommended that you use H.265 as this will greatly reduce the storage requirements per minute of footage.
- With H.265 your 32GB Storage can hold up to 11 hours at 1080p, 17 Hours at 720p
- With H.264 your 32GB Storage can hold up to 6 hours at 1080p, 8.5 hours at 720p
- GPS – Allows you to activate/deactivate the GPS module in the camera and GPS tagging on video footage.
- Auto Update Time – Activating this will use the MK4’s GPS module to automatically sync time meaning that you do not have to do it yourself.
- Vibration Prompt – This will activate/deactivate the vibration function on the camera. This means for standard alerts and even Stealth Mode, there will be no vibration alert if unchecked.
- Power on Auto-Record – Enabling this option means that the camera will automatically start recording as soon as the camera is turned on.
- Dash Camera Mode – Dashcam Mode will make your camera start recording continuously the moment it is plugged in to a power source such as a car charger.
- Motion Detection – This allows The Partner MK4 to be used as a makeshift security camera that will activate when there is motion within its’ field of view. Once checked, start recording and it will capture footage until not more motion has been detected for 10 seconds.
- Enhanced Standby – Enhanced Standby is essentially a sleep mode instead of the camera being fully powered off. The camera will do so after 1 minute of being idle. You just need to press the Record Button or Power Button once to bring it to normal standby rather than holding them and waiting for it to power up.
- Loop Recording – When activated, The Partner MK4 will automatically overwrite the oldest footage once storage starts to run out. This means that you do not need to delete footage off the camera but will drastically lower how long you can keep footage for if you are not regularly downloading it.
- Low Space Warning – Check this box to have audio alerts begin when you are running out of storage space.
- LED Indicator – Unchecking this will turn off all LED notifications on the device including the battery indicator and record notifications.
- Stealth Mode – Allow the activation of Stealth Mode by holding the Photo Button.
- Low Battery Warning – Check this box to have audio alerts begin when you are running out of storage space.
Encryption Screen
The Partner MK4 Body Camera supports AES 256 Encryption. This means that once
enabled, all footage that is recorded by the camera will be encrypted.
Encrypted footage cannot be played or viewed unless it has undergone
decryption. If you plan to use encryption on your camera, we strongly
recommend getting the Partner MK4 DEMS Software as individually de-encrypting
files can be quite laborious. The DEMS software does this automatically. To
encrypt footage, got to the Encryption Tab.
Click on Data Encryption and select File Encryption. All footage recorded will
now be encrypted. If you are not an advanced user, we do not suggest trying to
alter the encryption key or use a custom key. 
Password
- From this tab you can control the password settings for both Administrators and General Users.
- Ensure that this password is kept somewhere secure as if you forget it, you will need to send the camera into Interconnective to be unlocked where fees may apply.
Spec Sheet
For technical support, please call 01494 446 965 Or email [email protected]