UD29796B-A Thermal Telescope HIKMICRO FALCON Series User Manual

: June 13, 2024
: HIKMICRO

HIKMICRO UD29796B-A Thermal Telescope HIKMICRO FALCON Series

Product Information

Product Name: Thermal Telescope HIKMICRO FALCON Series
Product Type: Thermal Image Scope
Trademark: HIKMICRO

Legal Information

HIKMICRO’s trademarks and logos are the properties of HIKMICRO.

This product is not to be used for any activities related to chemical or biological weapons, nuclear explosives, unsafe nuclear cycle, or in support of human rights abuses. In case of conflicts between this manual and applicable law, the latter prevails.

Regulatory Information

FCC Information: This product complies with FCC regulations.

EU Conformity Statement: This product is marked with CE and complies with the applicable harmonized European standards listed under Directive 2014/30/EU (EMCD), Directive 2014/35/EU (LVD), Directive 2011/65/EU (RoHS).

UKCA: This product is marked with UKCA and complies with Radio Equipment Regulations 2017, Electromagnetic Compatibility Regulations 2016, Electrical Equipment (Safety) Regulations 2016, and the Restriction of the Use of Certain Hazardous Substances in Electrical and Electronic Equipment Regulations 2012.

WEEE Directive: Products marked with this symbol should not be disposed of as unsorted municipal waste in the European Union. For proper recycling, return this product to your local supplier upon the purchase of equivalent new equipment, or dispose of it at designated collection points. For more information, visit www.recyclethis.info.

Waste Electrical and Electronic Equipment Regulations 2013: Products marked with this symbol should not be disposed of as unsorted municipal waste in the United Kingdom. For proper recycling, return this product to your local supplier upon the purchase of equivalent new equipment, or dispose of it at designated collection points. For more information, visit www.recyclethis.info.

Industry Canada ICES-003 Compliance: This product complies with Industry Canada ICES-003 regulations.

KC: This product complies with KC regulations.

Symbol Conventions

The symbols used in this document are defined as follows:

Danger: Indicates a hazardous situation which, if not avoided, will or could result in death or serious injury.
Caution: Indicates a potentially hazardous situation which, if not avoided, could result in equipment damage, data loss, performance degradation, or unexpected results.
Note: Provides additional information to emphasize or supplement important points of the main text.

Safety Instruction

These instructions are intended to ensure that users can use the product correctly to avoid danger or property loss.

Laws and Regulations

Use of the product must be in strict compliance with the local electrical safety regulations.

Transportation

When transporting the device, keep it in the original or similar packaging. Keep all wrappers after unpacking for future use. In case of any failure, return the device to the factory with the original wrapper. Transportation without the original wrapper may result in damage to the device, and the company shall not take any responsibility. Do not drop the product or subject it to physical shock. Keep the device away from magnetic interference.

Legal Information

© 2022 Hangzhou Microimage Software Co., Ltd. All rights reserved.
About this Manual
The Manual includes instructions for using and managing the Product. Pictures, charts, images and all other information hereinafter are for description and explanation only. The information contained in the Manual is subject to change, without notice, due to firmware updates or other reasons. Please find the latest version of this Manual at the HIKMICRO website (www.hikmicrotech.com/).
Please use this Manual with the guidance and assistance of professionals trained in supporting the Product.

Trademarks Acknowledgement

and other HIKMICRO trademarks and logos are the properties of HIKMICRO in various jurisdictions.

Other trademarks and logos mentioned are the properties of their respective owners.

LEGAL DISCLAIMER
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THIS MANUAL AND THE PRODUCT DESCRIBED, WITH ITS HARDWARE, SOFTWARE AND FIRMWARE, ARE PROVIDED “AS IS” AND “WITH ALL FAULTS AND ERRORS”. HIKMICRO MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, MERCHANTABILITY, SATISFACTORY QUALITY, OR FITNESS FOR A PARTICULAR PURPOSE. THE USE OF THE PRODUCT BY YOU IS AT YOUR OWN RISK. IN NO EVENT WILL HIKMICRO BE LIABLE TO YOU FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR INDIRECT DAMAGES, INCLUDING, AMONG OTHERS, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, OR LOSS OF DATA, CORRUPTION OF SYSTEMS, OR LOSS OF DOCUMENTATION, WHETHER BASED ON BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY, OR OTHERWISE, IN CONNECTION WITH THE USE OF THE PRODUCT, EVEN IF HIKMICRO HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR LOSS. YOU ACKNOWLEDGE THAT THE NATURE OF THE INTERNET PROVIDES FOR INHERENT SECURITY RISKS, AND HIKMICRO SHALL NOT TAKE ANY RESPONSIBILITY FOR ABNORMAL OPERATIONS, PRIVACY LEAKAGE OR OTHER DAMAGES RESULTING FROM CYBER-ATTACKS, HACKER ATTACKS, VIRUS INFECTION, OR OTHER INTERNET SECURITY RISKS; HOWEVER, HIKMICRO WILL PROVIDE TIMELY TECHNICAL SUPPORT IF REQUIRED.
YOU AGREE TO USE THIS PRODUCT IN COMPLIANCE WITH ALL APPLICABLE LAWS, AND YOU ARE SOLELY RESPONSIBLE FOR ENSURING THAT YOUR USE CONFORMS TO THE APPLICABLE LAW. ESPECIALLY, YOU ARE RESPONSIBLE, FOR USING THIS PRODUCT IN A MANNER THAT DOES NOT INFRINGE ON THE RIGHTS OF THIRD PARTIES, INCLUDING WITHOUT LIMITATION, RIGHTS OF PUBLICITY, INTELLECTUAL PROPERTY RIGHTS, OR DATA PROTECTION AND OTHER PRIVACY RIGHTS. YOU SHALL NOT USE THIS PRODUCT FOR THE ILLEGAL HUNTING OF ANIMALS, INVASION OF PRIVACY OR ANY OTHER PURPOSE THAT IS ILLEGAL OR DETRIMENTAL TO THE PUBLIC INTEREST. YOU SHALL NOT USE THIS PRODUCT FOR ANY PROHIBITED END-USES, INCLUDING THE DEVELOPMENT OR PRODUCTION OF WEAPONS OF MASS DESTRUCTION, THE DEVELOPMENT OR PRODUCTION OF

Thermal Image Scope User Manual

CHEMICAL OR BIOLOGICAL WEAPONS, ANY ACTIVITIES IN THE CONTEXT RELATED TO ANY NUCLEAR EXPLOSIVE OR UNSAFE NUCLEAR FUEL CYCLE, OR IN SUPPORT OF HUMAN RIGHTS ABUSES.
IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE APPLICABLE LAW, THE LATTER PREVAILS.

FCC

Regulatory Information

FCC Information
Please pay attention that changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. FCC compliance: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna.
Increase the separation between the equipment and the receiver.
Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help This equipment should be installed and operated with a minimum distance 20cm between the radiator and your body.

FCC Conditions
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:

This device may not cause harmful interference.
This device must accept any interference received, including interference that may cause\ undesired operation.

Note: Due to the device size limit, the above statement may not be disclaimed on the device. This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment.

EU Conformity Statement

his product and – if applicable – the supplied accessories are marked with “CE” and comply therefore with the applicable harmonized European standards listed under Directive 2014/30/EU (EMCD), Directive 2014/35/EU (LVD), Directive 2011/65/EU (RoHS).
This product and – if applicable – the supplied accessories are marked with “UKCA” and comply therefore with the following directives: Radio Equipment Regulations 2017, Electromagnetic Compatibility Regulations 2016, Electrical Equipment (Safety) Regulations 2016, the Restriction of the Use of Certain

Hazardous Substances in Electrical and Electronic Equipment Regulations 2012. Directive 2012/19/EU (WEEE Directive): Products marked with this symbol cannot be disposed of as unsorted municipal waste in the European Union. For proper recycling, return this product to your local supplier upon the purchase of equivalent new equipment, or dispose of it at designated collection points. For more information see: www.recyclethis.info.

According to the Waste Electrical and Electronic Equipment Regulations 2013: Products marked with this symbol cannot be disposed of as unsorted municipal waste in the United Kingdom. For proper recycling, return this product to your local supplier upon the purchase of equivalent new equipment, or dispose of it at designated collection points. For more information see: www.recyclethis.info.

Directive 2006/66/EC and its amendment 2013/56/EU (Battery Directive): This product contains a battery that cannot be disposed of as unsorted municipal waste in the European Union. See the product documentation for specific battery information. The battery is marked with this symbol, which may include lettering to indicate cadmium (Cd), lead (Pb), or mercury (Hg). For proper recycling, return the battery to your supplier or to a designated collection point. For more information see: www.recyclethis.info.

According to the Batteries and Accumulators (Placing on the Market) Regulations 2008 and the Waste Batteries and Accumulators Regulations 2009: This product contains a battery that cannot be disposed of as unsorted municipal waste in the United Kingdom. See the product documentation for specific battery information. The battery is marked with this symbol, which may include lettering to indicate cadmium (Cd), lead (Pb), or mercury (Hg). For proper recycling, return the battery to your supplier or to a designated collection point. For more information see: www.recyclethis.info.

Industry Canada ICES-003 Compliance
This device meets the CAN ICES-3 (B)/NMB-3(B) standards requirements. This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions:

this device may not cause interference, and
this device must accept any interference, including interference that may cause undesired operation of the device.

Le présent appareil est conforme aux CNR d’Industrie Canada applicables aux appareils radioexempts de licence. L’exploitation est autorisée aux deux conditions suivantes :

l’appareil ne doit pas produire de brouillage, et
l’utilisateur de l’appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d’en compromettre le fonctionnement. This equipment complies with IC RSS-102 radiation exposure limits set forth for uncontrolled environment.

Symbol Conventions

The symbols that may be found in this document are defined as follows.

Symbol	Description
Danger	Indicates a hazardous situation which, if not avoided, will or

could result in death or serious injury.

Caution

| Indicates a potentially hazardous situation that, if not avoided, could result in equipment damage, data loss, performance degradation, or unexpected results.
Note| Provides additional information to emphasize or supplement important points of the main text.

Safety Instruction

These instructions are intended to ensure that the user can use the product correctly to avoid danger or property loss.

Laws and Regulations

Use of the product must be in strict compliance with the local electrical safety regulations.

Transportation

Keep the device in original or similar packaging while transporting it.
Keep all wrappers after unpacking them for future use. In case of any failure occurred you need to return the device to the factory with the original wrapper. Transportation without the original wrapper may result in damage on the device and the company shall not take any responsibility.
DO NOT drop the product or subject it to physical shock. Keep the device away from magnetic interference.

Power Supply

The input voltage for the device should meet the Limited Power Source (5 VDC, 2 A) according to the IEC61010-1 standard. Please refer to the technical specifications for detailed information.
Use the power adapter provided by a qualified manufacturer. Refer to the product specification for detailed power requirements.
Make sure the plug is properly connected to the power socket.
DO NOT connect multiple devices to one power adapter, to avoid over-heating or fire hazards caused by overload.

Battery

Improper use or replacement of the battery may result in an explosion hazard. Replace with the same or equivalent type only. The battery type is 18650 with the protection board, and the battery size should be within 19 mm × 70 mm. The rated voltage and capacity are 3.6 VDC/3.35 Ah (12.06 Wh). Dispose of used batteries in conformance with the instructions provided by the battery manufacturer.
For long-term storage of the battery, make sure it is fully charged every half year to ensure the battery quality. Otherwise, damage may occur.
Do not charge other battery types with the supplied charger. Confirm there is no flammable material within 2 m of the charger during charging.
DO NOT place the battery near the heating or fire source. Avoid direct sunlight.
DO NOT swallow the battery to avoid chemical burns.
DO NOT place the battery in the reach of children.
The battery cannot be charged with an external power source directly.

Maintenance

If the product does not work properly, please contact your dealer or the nearest service center.
We shall not assume any responsibility for problems caused by unauthorized repair or maintenance.
Wipe the device gently with a clean cloth and a small quantity of ethanol, if necessary.
If the equipment is used in a manner not specified by the manufacturer, the protection provided by the device may be impaired.
It is recommended to reboot the device every 2 hours when using it to ensure the device’s performance.

Using Environment

Make sure the running environment meets the requirements of the device. The operating temperature shall be -30°C to 55°C (-22°F to 131°F), and the operating humidity shall be 95% or less.
DO NOT expose the device to extremely hot, cold, dusty, corrosive, saline-alkali, or damp environments.
This device can only be safely used in the region below 2000 meters above sea level.
Avoid equipment installation on vibratory surfaces or places subject to shock (neglect may cause equipment damage).
DO NOT aim the lens at the sun or any other bright light.

Emergency

If smoke, odor, or noise arises from the device, immediately turn off the power, unplug the power cable, and contact the service center.

Manufacture Address
Room 313, Unit B, Building 2, 399 Danfeng Road, Xixing Subdistrict, Binjiang District, Hangzhou, Zhejiang 310052, China
Hangzhou Microimage Software Co., Ltd.

COMPLIANCE NOTICE: The thermal series products might be subject to export controls in various countries or regions, including without limitation, the United States, European Union, United Kingdom, and/or other member countries of the Wassenaar Arrangement. Please consult your professional legal or compliance expert or local government authorities for any necessary export license requirements if you intend to transfer, export, or re-export the thermal series products between different countries.

Overview

Device Description
The thermal telescope is equipped with a high-sensitivity IR detector and adopts advanced thermal imaging technology, to get a clear view in poor visibility or dark environments. It helps to view the target and measure the distance. It can view the moving target and meet the outdoor conditions. The device can be widely used for searching and rescuing, hunting, etc.

Main Function

Distance Measurement: The device can detect the distance between the target and the device.
Hot Tracking: The device can detect the highest temperature in the scene and mark the spot.
Client Software Connection: The device can capture snapshots, record videos, and set parameters by HIKMICRO Sight App after being connected to your phone via a hotspot.
Image Correction: The device supports DPC (Defective Pixel Correction) and FFC (Flat Field Correction) which can optimize the image quality.

Appearance
The appearance of thermal telescopes is shown below. Please take the actual product for reference.

Table 1-1 Button and Interface Description

No.	Component	Function
1	Lens Cover	Protect the lens.
2	Focus Ring	Adjust the focal length.
3	Power Key	● Press: Standby mode/wake up device

● Hold: Power on/off

4| Capture Key| ● Press: capture

● Hold: start/stop recording

5| Menu Key| ● Hold: enter/exit menu.

● Press: switch palettes

Preparation

Cable Connection
Connect the device and power adaptor with a type-C cable to power the device. Alternatively, connect the device and PC to export files.

Install Battery

Insert the battery into the battery compartment

Steps

Unlock the battery compartment cover.
Open the battery compartment cover.
Insert the battery into the battery compartment as the positive and negative marks indicate
Close the battery compartment cover and lock it.

Take the battery away if the device is not used for a long time.

Power On/Off

Power On
When the battery is sufficiently charged, hold for about 2 seconds to power on the device.

Power Off
When the device is turned on, hold for about 2 seconds to power off the device.

Auto Power Off
Set the auto power-off time for your device, and then the device will automatically shut down as the set time.

Steps

Hold to go to the menu.
Rotate the wheel to select, and press to select the auto power off time as required.
Hold to save and exit.

Note

See the battery icon for the battery status. means the battery is fully charged, and means that the battery is low.
When the low power note shows, charge the battery.
The auto power off countdown will start again when the device exits standby mode, or the device is restarted.
Menu Description
When the device is turned on, hold to show the menu.
In the menu, you can press to select functions, press to configure the selected function, and hold to exit the menu.

Image Settings

Adjust Diopter

Steps

Power on the device.
Hold the device and make sure the eyepiece covers your eye.
Adjust the diopter adjustment ring until the OSD text or image is clear.

Note
When adjusting the diopter, DO NOT touch the surface of the lens to avoid smearing the lens.

Adjust Focus
Steps

Power on the device.
Open the lens cover.
Hold the device and make sure the eyepiece covers your eye.
Adjust the focus ring until the image is clear.

Note
When adjusting focus, DO NOT touch the surface of the lens to avoid smearing the lens.

Adjust Brightness
In the menu mode, select and press to adjust brightness. In white-hot mode, the higher the value of brightness is, the brighter the image is. The image effect in white hot mode is shown as the picture below and the effect in black hot mode is the opposite.

Adjust Contrast

In the menu mode, select and press to adjust image contrast

Select Scene

You can select proper scene according to the actual scene to improve the display effect.

Steps

Hold to go to the menu.
Select and press to switch the scene.
- refers to recognition mode and is recommended in normal scenes.
- refers to jungle mode and is recommended in a hunting environment.
Hold to save settings and exit

Set Palettes
You can select different palettes to display the same scene in different effects. In the live view interface, press to switch palettes.

White Hot

The hot part is light-colored in view. The higher the temperature is, the lighter the color is

Black Hot
The hot part is black-colored in view. The higher the temperature is, the darker the color is.

Red Hot
The hot part is red-colored in view. The higher the temperature is, the redder the color is.

Fusion
From high temperature to low temperature, the image is colored white, yellow, red, pink to purple.

Correct Defective Pixel

The device can correct the defective pixels on the screen which are not performed as expected.

Steps

Hold to show the menu.
Select .
Press to select the axis direction. If you select X, the cursor moves left and right; if you
select Y, the cursor moves up and down.
Press or move the cursor to the defective pixel.
Press to set the axis as N, and press or select DPC.
Press to correct the defective pixel.

Note

The selected defective pixel can be magnified and displayed at the bottom right of the interface.
If the screen OSD blocks the dead pixel, the device performs mirror display automatically

Image Pro
Image pro refers to image detail enhancement. When you enable this function, the details of the whole live view interface will be enhanced.

Steps

Hold to show the menu.
Select .
Press to enable this function.
Hold to return to the live view interface, and view the target.

Result
The details of the whole live-view image will be enhanced.

Flat Field Correction
This function can correct the non-uniformity of the display.

Steps

Hold to go to the menu.
Select and press to switch FFC mode.
- Manual: Hold in live view to correct the non-uniformity of the display.
- Auto: The device performs FFC automatically according to the set schedule when switching on the camera.
- External: Cover the lens cover, then hold in live view to correct the non-uniformity of the display.
Hold to save the settings and exit.

Adjust Digital Zoom
You can zoom the image by using this function.
Press in the view mode, the live view switches between 1 ×, 2 ×, 4 ×, and 8 ×.

Note
This function varies according to different camera models.

Set OSD
This function can display or hide the ODS information on the live view interface.

Synchronize Time

Steps

Hold to show the menu.
Select, and press to enter the time setting interface.
Press to switch the time system, and press and to select the time and date to be synchronized.
Press to select the hour, minute, second, year, month, or day to be synchronized, and press again to change the number.
Hold to save settings and exit.

Set Brand Logo
You can add a brand logo on the live view interface.

Steps

Hold to show the menu.
Select .
Press to enable Brand Logo.
Hold to save the settings and exit.

Result
The brand logo is displayed at the bottom right of the image.

Note
After enabling this function, the brand logo only displays on the live view interface, captures, and videos.

Burning Prevention

This function can prevent the detector of the thermal channel from being burned. When you enable this function, the shield will close if the grey scale of the detector reaches a certain value.

Steps

Hold to show the menu.
Select and press to enable or disable the burn-prevention function.
Hold to save settings and exit.

Note
When the burn-prevention function is disabled, the shield should be opened if it closes.

Hot Tracking

The device can detect the highest temperature spot in the scene and mark it on display.

Steps

Hold to show the menu.
Select and press to mark the spot of the highest temperature.
Hold to save settings and exit.

Result
When the function is enabled, displays in the spot of the highest temperature. When the scene changes, the moves.

Measure Distance

The device can detect the distance between the target and the observation position.

Before You Start
When measuring the distance, keep the hand and the position steady. Otherwise, the accuracy may be affected.

Steps

Hold to show the menu.
Select and press to go to the settings interface.
Press to select the target from Deer, Grey Wolf, Brown Bear, and Custom.
Press to select the height, and press to set the target height.
Note
The available height ranges from 0.1 m to 9.9 m.
Press to confirm.
Align the center of top mark with the edge of the target top. Press .
The cursor blinks on the top edge of the target.
Align the center of the bottom mark with the edge of the target bottom. Press .

Result
The left top of the image displays the distance measurement result and the height of the target

Note
Go to the distance measurement interface, and press to view the result of the previous measuring target.

Picture and Video

You can manually record videos or capture pictures when displaying live views.

Capture Picture

On the main live view page, press to capture a picture.

Note
When capturing succeeds, the image freezes for 1 second, and a prompt shows on the display. For exporting captured pictures, refer to Export Files.

Set Audio
If you enable the audio function, the sound will be recorded with the video. When there is too loud noise in the video, you can disable this function.

Steps

Hold to show the menu.
Select .
Press to enable or disable this function.
Hold to save and exit.

Record Video

Steps

In the main live view, hold and start recording. The left top of the image displays the information of recording time.
Hold again to stop recording.

What to do next
For exporting recording files, refer to Export Files.

Export Files
This function is used to export recorded videos and captured pictures.
Before You Start

Turn off the hotspot function.
Turn on the device after connecting it to your PC, and keep the device on for 10 to 15 seconds before other operations.
Remove batteries from the device before connecting to your PC, or it may cause device damage.

Steps

Connect the device and PC with a cable.
Note
Make sure the device is turned on when connecting the cable.
Open the computer disk and select the disk of the device. Go to the DCIM folder and find the folder named after the capture year and month. For example, if you capture a picture or record a video in June 2021, go to DCIM → 202106 to find the picture or video.
Select and copy the files to the PC.
Disconnect the device from your PC.

Note

The device displays images when you connect it to a PC. But functions such as recording, capturing and hotspot are disabled.
When you connect the device to the PC for the first time, it installs the drive program automatically.

Client Software Connection

Connect the device to the HIKMICRO Sight App via hotspot, then you can capture picture, record video, or configure parameters on your phone.

Steps

Hold to show the menu of device.
Press to enable hotspot function.
Turn on the WLAN of your phone and connect to the hotspot.
- Hotspot Name: HIK-IPTS Serial No.
- Hotspot Password: the last 9 digits of serial No.
Search the HIKMICRO Sight App on App Store (iOS System) or Google Play™ (Android System) to download it, or scan the QR code to download and install the app.
Open the App and connect your phone with the device. You can view the interface of the device on your phone.

Note

The device cannot connect to the app if it enters the wrong password several times. Refer to Restore Device to reset the device, and connect the app again.
The device should be activated for the first use. The default password must be changed after the activation.

CVBS Output

The CVBS output is used to debug the device. You can also view the device image on the display
unit for details.
Before You Start
Connect the device to the display unit via the CVBS interface of the aviation plug.
Steps

Hold to show the menu.
Select, and press to switch on CVBS.

Note
The CVBS cable is not included in the package. Please purchase it by yourself.

Language Settings

You can select the device language in this function.
Steps

Hold to show the menu.
Select, and press to enter the language configuration interface.
Press or select the language as required, and press to confirm

Unit Settings

You can switch the unit for the distance measurement function.
Steps

Hold to show the menu.
Select, and press to switch the unit. m and yard are selectable.
Hold the save settings and exit.

Maintenance

This part introduces the operation of checking device information, upgrading the device, and restoring to defaults, etc.

View Device Information

Steps

Hold to show the menu of the device.
Select, and press. You can view the device information such as version, and serial No.

Upgrade Device
Before You Start

Please get the upgrade package (including Main Firmware and FPGA Firmware) first.
Make sure the hotspot function is disabled.
Remove batteries from the device before connecting to your PC.
Turn on the device after connecting it to your PC, and keep the device on for 10 to 15 seconds before other operations.

Steps

Connect the device to your PC with a cable, and then turn on the device.
Open the detected disk, copy the upgrade file and paste it to the root directory of the device.
Hold to reboot the device, and the device upgrades automatically. The upgrading process will be displayed in the main interface.

Note
During the upgrade, make sure the device is connected to your PC. Otherwise, it may cause unnecessary upgrade failure, firmware damage, etc.

Repeat the above steps to upgrade all firmware one by one.

Restore Device
Steps

Hold to show the menu of the device.
Select, and press to restore the device to defaults according to the prompt.

Frequently Asked Questions

Why is the monitor off?
Check whether the device is off-battery. Check the monitor after charging the device for 5
minutes.
The image is not clear, how to adjust it?
Adjust the diopter adjustment knob until the image is clear. Refer to the section Adjust Diopter.
Capturing or recording fails. What’s the problem?
Check the following items.

Whether the device is connected to your PC. Capturing or recording is disabled in this status.
Whether the storage space is full.
Whether the device is low-battery.

Why the PC cannot identify the device?
Check the following items.

Whether the device is connected to your PC with a supplied USB cable.
If you use other USB cables, make sure the cable length is no longer than 1 m.
Whether the hotspot function is turned on. If so, go to the device menu and turn off hotspot.

Appendix

Device Command
Scan the following QR code to get device common serial port commands. Note that the command list contains the commonly used serial port commands for HIKMICRO thermal cameras.

Device Communication Matrix

Scan the following QR code to get device communication matrix.
Note that the matrix contains all communication ports of HIKMICRO thermal cameras.
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