RIDGID 1000RSDS Dual Suction Sump Pump Instruction Manual

Operating Instructions and Parts Manual
Dual Suction Series

1000RSDS Dual Suction Sump Pump

Dual Suction Sump Pumps
Please read and save these instructions. Read carefully before attempting to assemble, install, operate or maintain the product described. Protect yourself and others by observing all safety information. Failure to comply with instructions could result in personal injury and/or property damage! Retain instructions for future reference.

SPECIFICATIONS

1/2 HP…………(500RSDS)
1/3 HP…………(330RSDS)
CIRCUIT REQUIREMENTS| 15 A (minimum)
DIMENSIONS| 12 in. high x 7-1/2in. base (ALL MODELS)
ON LEVEL (FACTORY SET)| Approximately 9 in. (ALL MODELS)
OFF LEVEL (FACTORY SET)| Approximately 4 in. (ALL MODELS)

CONSTRUCTION

PERFORMANCE (Gal/hr)

DUAL SUCTION SUMP PUMP DESCRIPTION

Sump Pumps are automatic pumps used to remove ground water from sump pits. The most common application is for basement drainage to prevent flooding in residential buildings. Sump pumps are designed to pump clear water only. These pumps are not designed to be used with a portable generator. The top suction (above the impeller) eliminates the risk of airlock and the suction screen filters debris. The bottom suction (below the impeller) passes up to 1/2 in. solids and filters debris through the heavy duty, cast iron, multi-ring strainer base to reduce clogging, and provide ultimate water flow.
Intended for indoor use only. Installation of this pump outdoors, unprotected from the weather, may cause hazardous conditions and will void warranty. Water inside the pump may freeze, limiting its performance and damaging the pump and pipes.

UNPACKING

Inspect this unit before it is used. Occasionally, products are damaged during shipment. If the pump or components are damaged, return the unit to the place of purchase for  replacement, or call Customer Support (1-877-9RIDGID).

SAFETY SIGNAL WORDS

This manual contains information that is very important to know and understand. This information is provided for SAFETY and to PREVENT EQUIPMENT PROBLEMS. To help recognize this information, observe all safety information labeled danger, warning, caution, and notice.

IMPORTANT SAFETY INFORMATION

WARNING
WARNING INDICATES A POTENTIALLY HAZARDOUS SITUATION WHICH, IF NOT AVOIDED, COULD RESULT IN DEATH OR SERIOUS INJURY.

RISK OF ELECTRIC SHOCK. TO REDUCE THIS RISK, OBSERVE THE FOLLOWING WARNINGS:

MAKE SURE THERE IS A PROPERLY GROUNDED RECEPTACLE AVAILABLE. This pump is supplied with a grounding conductor and grounding-type attachment plug. To reduce the risk of electric shock, be certain that it is connected only to a properly grounded, grounding-type receptacle.
FOR ADDED SAFETY the receptacle must be protected with a ground fault circuit interrupter (GFCI). All wiring must be performed by a qualified licensed electrician and comply with the National Electric Code and all applicable local codes and ordinances.
NEVER REMOVE THE GROUND PRONG from the plug or bypass the grounding wires.
MAKE SURE THE POWER SUPPLY HAS A FUSE OR CIRCUIT BREAKER rated to handle the current (amps) noted on the pump nameplate or cord tag.
ALWAYS DISCONNECT THE PUMP from power supply before installing, servicing or making any adjustments.
DO NOT WALK on the floor when water is present until all power is turned off. If the electric panel is in the basement, call an electrician.
NEVER HANDLE A PUMP or motor with wet hands or when standing on a wet or damp floor while the pump is plugged into the power supply.
RISK OF ELECTRIC SHOCK. This pump has not been investigated for use in swimming pool and marine areas.
DO NOT USE TO PUMP FLAMMABLE OR EXPLOSIVE FLUIDS such as gasoline, fuel oil, kerosene, etc. Do not use in a flammable and/or explosive atmosphere. Pump should only be used to pump clear water. Personal injury and/or property damage will result and void warranty.
PUMPS ARE NOT DESIGNED TO TRANSFER WATER INTENDED FOR DRINKING. Do not use the pump for moving water that will be used for portable/drinking water. Pump should only be used in applications for which it is designed.

WARNING
DO NOT USE AN EXTENSION CORD OR SURGE PROTECTOR. Extension cords and/or surge protectors could present a safety hazard if not sized properly, become damaged or the connection falls into the sump. If receptacle is not within reach of the pump’s power cord, contact a qualified licensed electrician to install a new receptacle.

CAUTION
CAUTION INDICATES A POTENTIALLY HAZARDOUS SITUATION WHICH, IF NOT AVOIDED, MAY RESULT IN MINOR OR MODERATE INJURY.

** TO REDUCE THE RISK OF HAZARDS THAT CAN CAUSE INJURY OR PROPERTY DAMAGE, OBSERVE THE FOLLOWING WARNINGS:
IT IS THE INSTALLER’S RESPONSIBILITY TO MAKE SURE THE PUMPS AUTOMATIC SWITCH IS ABLE TO OPERATE WITHOUT ANY OBSTRUCTIONS WITHIN THE BASIN.** It is recommended that the installer test and observe the pump’s operation for several cycles after installation.

IT IS REQUIRED TO USE RIGID PIPING AND FITTINGS to secure the pump in the basin and reduce pump movement. Pump movement can prevent the switch from operating correctly. Do not use flexible hosing.
IT IS REQUIRED TO USE A CHECK VALVE with this pump to prevent the back- flow of clear ground water after each pump cycle.
DO NOT INSTALL OR OPERATE THE PUMP IF IT HAS BEEN DAMAGED IN ANY WAY.
DO NOT LIFT OR CARRY THE PUMP BY THE POWER CORD. Use the pump’s handle or lift ring.
AN INDEPENDENT HIGH WATER ALARM OR BACK UP PUMP SHOULD BE USED when risk of property damage from high water levels exists.

WARNING
This product can expose you to chemicals, including DEHP, which is known to the State of California to cause cancer, birth defects and reproductive harm. For more information, go to www.P65Warnings.ca.gov

TYPICAL SUMP INSTALLATION

1. This installation must be in accordance with the National Electric Code and all applicable local codes and ordinances.
2. Clean the basin of all debris.
3. Set the pump on a solid, level surface. Do not place pump directly on clay, earth, gravel, or sand. A brick or block may be installed under the pump to provide a solid base.
4. Verify the float switch (8) has at least 1 inch clearance to the side wall of the basin (9) and is free of any possible obstructions.
5. If optional control device or float is used, follow mounting instructions supplied with device or float.
6. Install discharge plumbing according to local, regional and state codes. Do not reduce the discharge pipe size below that which is provided on the pump.
7. Install a check valve (2) (required) to prevent back-flow.
8. A gate valve or ball valve should be installed above the check valve if required by local, regional or state codes.
9. Connect remaining discharge pipe. Keep sections as short as possible with a minimum number of turns.
10. Secure power supply cord (10) to discharge pipe using cable or zip ties to prevent possible switch entanglement.
11. Connect pump power supply cord to a ground fault circuit interrupter (GFCI) outlet.
12. Fill the basin with water. The pump will start when the water level has reached the switch-on level. Verify the pump is operating normally. If the discharge line is exposed to freezing temperatures, the pipe must be positioned in a downward slope away from the foundation so any remaining water will drain away and not freeze.
13. Secure a basin/tank cover and gasket to the basin to prevent debris from falling into the basin, prevent personal injury, and to contain gases and/or odors.

1. GFCI OUTLET
2. CHECK VALVE
3. VENT PIPE
4. GASKET/BASIN LID
5 PIPE INLET| 6. DISCHARGE PIPE
7. SUMP PUMP
8. FLOAT SWITCH
9. BASIN
10. POWER SUPPLY CORD
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TROUBLESHOOTING WARNINGS

WARNING
ALWAYS DISCONNECT THE PUMP FROM POWER SUPPLY before installing, servicing or making any adjustments.

WARNING
LET PUMP COOL FOR A MINIMUM OF 2 HOURS BEFORE ATTEMPTING TO SERVICE. Submersible pumps contain oil that become pressurized and hot under normal operating conditions.

1. Submersible pump models have permanently lubricated bearings and require no additional lubrication.

2. Submersible pumps contain dielectric oil for cooling.
   Dielectric oil can be harmful to the environment. Follow state environmental laws when disposing of pump.

3. The pump motor is equipped with an automatic resetting thermal protector and may restart unexpectedly. Protector tripping is an indication of motor overloading; as a result of operating the pump at low heads, excessively high or low voltage, inadequate wiring, incorrect motor conditions, or at the end of its life.

TROUBLESHOOTING

2. Blown fuse or tripped circuit breaker
3. Low supply voltage
4. Motor
5. Switch
6. Inlet clogged
7. Switch obstruction| 1. Water must be at the appropriate level to activate switch
2. If blown, determine cause and then either replace with proper sized fuse or reset breaker
3. Contact an electrician
4. Replace pump
5. Replace pump
6. Remove debris
7. Remove obstruction to verify free motion of switch
Pump starts and stops too often| 1. Back-flow of water from discharge pipe
2. Switch
3. Check valve not functioning properly or leaking| 1. Install check valve
2. Replace pump
3. Remove and examine check valve for prop reinstallation and free operation. Replace check valve if necessary.
Pump shuts off and turns on independently of switch (trips thermal overload protection)| 1. Switch
2. Switch obstruction
3. Obstruction in discharge pipe
4. Low supply voltage| 1. Replace pump
2. Remove obstruction to verify free motion of switch
3. Remove obstruction in discharge piping
4. Contact an electrician.
Pump trips GFCI| 1. Bad GFCI
2. Bad pump| 1. Contact and electrician to replace GFCI
2. Replace pump
Pump will not shut off| 1. Switch
2. Switch obstructions
3. Restricted discharge (obstruction in piping)
4. Excessive inflow or pump not properly sized for application| 1. Replace pump
2. Remove obstruction to verify free motion of switch
3. Remove obstruction from discharge piping
4. Recheck all sizing calculations to determine proper pump size
Pump operates but delivers little or no water| 1. Low supply voltage
2. Inlet clogged
3. Broken impeller
4. Pump not properly sized for application
5. Check valve stuck closed or installed backwards
6. Shut off valve closed| 1. Contact an electrician
2. Remove debris
3. Replace pump
4. Recheck all sizing calculations to determine proper pump size
5. Remove and examine check valve for proper installation and free operation
6. Open valve

ROUTINE MAINTENANCE

The pump should be inspected 3-4 times per year for pump movement or buildup of debris on the switch or float. Reposition pump if it has moved. Remove any debris that could interfere with the operation of the switch. Lack of proper routine maintenance will void warranty.

• Make sure the pump is plugged in to a working ground fault circuit interrupter (GFCI) outlet and the cord is in good shape.
  In damp areas, GFCI breakers may trip, effectively shutting off the sump pump. Check your sump pump and reset the GFCI if necessary. Replace pump if it continues to trip a known good GFCI.

• Ensure the pump is standing upright. Vibrations during operation can cause it to fall or tilt onto one side. This can jam the float arm so it can’t activate the pump.

• Pour a bucket of water into the pit to make sure the pump starts automatically and the water drains quickly once the pump is on. If the pump doesn’t start, have it serviced or replaced.

WARRANTY & SERVICE PARTS SHEET – REPLACEMENT PARTS

REPAIR KITS
ALL MODELS

FOR REPLACEMENT
PARTS OR CUSTOMER SUPPORT,
CALL 1-877-9RIDGID
ADDRESS PARTS CORRESPONDENCE TO:
RIDGID PUMPS
101 Production Drive
Harrison, OH 45030 U.S.A.

Please provide following information:
– Model number
– Serial number on cord tag (not to be removed)
– Part description and number as shown in parts list

Thank you for making RIDGID Pumps a key part of your home maintenance program. If properly installed, maintained and operated in accordance with RIDGID Pumps’ written instructions, your pump should provide you with approximately (

• ) years of service.

LIMITED WARRANTY
For five years for 1000RSDS, 500RSDS, and 330RSDS models from the date of purchase, from an authorized dealer, RIDGID Pumps will repair or replace, at its option for the original purchaser, any part or parts of its Sump Pumps or Water Pumps (“Product”) found upon examination by RIDGID Pumps to be defective in materials or workmanship. Please call RIDGID Pumps (1-877-9RIDGID) for warranty instructions. Be prepared to provide the model number and the serial number when exercising this warranty. All transportation charges on Products or parts submitted for repair or replacement must be paid by purchaser. This Limited Warranty is not transferrable. This Limited Warranty does not cover Products which have been damaged as a result of accident, abuse, misuse, neglect, improper installation, improper maintenance, or failure to operate in accordance with RIDGID PUMPS written instructions.
This Limited Warranty does not cover Products which have been damaged as a result of accident, abuse, misuse, neglect, improper installation, improper maintenance, or failure to operate in accordance with RIDGID Pumps’ written instructions.
THIS WARRANTY IS IN LIEU OF ANY AND ALL OTHER WARRANTIES, OBLIGATIONS OR AGREEMENTS, EXPRESSED OR IMPLIED, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE, AND ANY RIGHTS OR REMEDIES AGAINST ANY PERSON OR ENTITY UNDER THE UNIFORM COMMERCIAL CODE OR OTHERWISE WITH RESPECT TO THE SALE OF THE PRODUCT. THE REMEDIES AND OBLIGATIONS STATED IN THIS WARRANTY ARE THE SOLE AND EXCLUSIVE REMEDIES OF AND OBLIGATIONS TO THE OWNER FOR ANY AND ALL MATTERS ARISING WITH RESPECT TO OR IN ANY WAY CONNECTED WITH THE PRODUCT, REGARDLESS OF THE SOURCE OR PROVIDER OF SUCH GOODS. IN NO EVENT, WHETHER AS A RESULT OF BREACH OF CONTRACT, WARRANTY TORT (INCLUDING NEGLIGENCE) OR OTHERWISE, SHALL RIDGID PUMPS OR ANY AFFILIATE BE LIABLE FOR ANY SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES.
You MUST retain your purchase receipt along with this form. In the event you need to exercise a warranty claim, you MUST send a copy of the purchase receipt along with the material or correspondence. Please call RIDGID Pumps (1-877-9RIDGID) for return authorization and instructions.

DO NOT MAIL THIS FORM TO RIDGID Pumps. Use this form only to maintain your records.
MODEL NO.
SERIAL NO.
INSTALLATION DATE ___
ATTACH YOUR RECEIPT HERE

Documents / Resources

| RIDGID 1000RSDS Dual Suction Sump Pump [pdf] Instruction Manual
1000RSDS Dual Suction Sump Pump, 1000RSDS, Dual Suction Sump Pump, Suction Sump Pump, Sump Pump, Pump
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References

• P65Warnings.ca.gov

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