ViewSonic IFP105S Commercial Touch Display

Specifications

• Model: IFP105S
• Product Number: VS19390
• Wall Mount Kit Specifications (VESA): Included

Product Overview

The IFP105S Commercial Touch Display is a high-quality interactive display designed for commercial use. It features a touch-sensitive screen that allows users to interact with content easily.

Control Panel and Front I/O

The control panel is located on the front of the display and provides easy access to essential functions such as power on/off, volume control, and input selection.

I/O Panel

The I/O panel on the display allows for easy connectivity with external devices such as laptops, cameras, and other multimedia sources. It includes various ports like HDMI, USB, and audio ports.

Remote Control

The included remote control provides convenient navigation and control over the display settings and functions.

Using Gestures

The IFP105S supports gesture controls, allowing users to interact with the display using hand movements for tasks like zooming, scrolling, and more.

Product Usage Instructions

Making Connections

1. Identify the appropriate ports on the I/O panel for your device connections.
2. Use high-quality cables to connect your external devices to the display.
3. Power on both the display and your external devices.
4. Select the correct input source using the control panel or remote control.

Using Your ViewBoard

1. Power on the display by pressing the power button on the control panel or using the remote control.
2. Navigate through the menu options using the remote control to access different features and settings.
3. Interact with the touch-sensitive screen to engage with content or applications.

Pre-installed Applications and Settings

The IFP105S comes with pre-installed applications like Record,
Note, and vCast for enhanced functionality. Use these applications to enhance your user experience.

FAQs

• Q: How do I clean the screen of the IFP105S?
  • A: To clean the screen, use a soft, lint-free cloth slightly dampened with water. Avoid using harsh chemicals or abrasive materials that may damage the display surface.
• Q: Can I mount the IFP105S on the wall?
  • A: Yes, the IFP105S comes with a Wall Mount Kit that complies with VESA specifications for easy wall mounting installation.

“`

IFP105S
Commercial Touch Display User Guide
IMPORTANT: Please read this User Guide to obtain important information on installing and using your product in a safe manner, as well as registering your product for future service. Warranty information contained in this User Guide will describe your limited coverage from ViewSonic® Corporation, which is also found on our web site at
http://www.viewsonic.com in English, or in specific languages using the Regional selection box of our website.
Model No. VS19390 P/N: IFP105S

Thank you for choosing ViewSonic®
As a world-leading provider of visual solutions, ViewSonic® is dedicated to exceeding the world’s expectations for technological evolution, innovation, and simplicity. At ViewSonic®, we believe that our products have the potential to make a positive impact in the world, and we are confident that the ViewSonic® product you have chosen will serve you well.
Once again, thank you for choosing ViewSonic®!
2

Safety Precautions

Please read the following Safety Precautions before you start using the device. · Keep this user guide in a safe place for later reference. · Read all warnings and follow all instructions. · Do not use the device near water. To reduce the risk of fire or electric shock, do
not expose the device to moisture. · Never remove the rear cover. This display contains high-voltage parts. You may
be seriously injured if you touch them. · Avoid exposing the device to direct sunlight or other sources of sustained heat. · Do not install near any heat sources such as radiators, heat registers, stoves, or
other devices (including amplifiers) that may increase the temperature of the device to dangerous levels. · Use a soft, dry cloth to clean the external housing. For more information, refer to the “Maintenance” section. · When moving the device, be careful not to drop or bump the device on anything. · Do not place the device on an uneven or unstable surface. The device may fall over resulting in an injury or a malfunction. · Do not place any heavy objects on the device or connection cables. · If smoke, an abnormal noise, or a strange odor is present, immediately turn the device off and call your dealer or ViewSonic®. It is dangerous to continue using the device. · The device is a monitor with an LED backlight intended for general office use. · Do not attempt to circumvent the safety provisions of the polarized or grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding-type plug has two blades and a third grounding prong. The wide blade and the third prong are provided for your safety. If the plug does not fit into your outlet, obtain an adapter and do not attempt to force the plug into the outlet. · When connecting to a power outlet, DO NOT remove the grounding prong. Please ensure grounding prongs are NEVER REMOVED. · Protect the power cord from being treaded upon or pinched, particularly at the plug, and at the point where it emerges from the equipment. Ensure that the power outlet is located near the equipment so that it is easily accessible.
3

· Only use attachments/accessories specified by the manufacturer. · When a cart is used, use with caution when moving the cart/equipment
combination to avoid injury from tipping over. · Disconnect the power plug from the AC outlet if the device is not being used for
a long period of time. · Place the device in a well-ventilated area. Do not place anything on the device
that prevents heat dissipation.
· Refer all servicing to qualified service personnel. Service will be required when the unit has been damaged in any way, such as: if the power supply cord or plug is damaged if liquid is spilled onto or objects fall in the unit if the unit is exposed to moisture if the unit does not operate normally or has been dropped
4

Introduction

Package Contents
· HDMI Cable (3 m) x 1 · Power Cable (by region) · Remote Control · AAA Battery · USB Touch Cable (3 m) x 1 · Touch Pen x 2 · Replacement Pen Nib x 3

SLEEP

DISPLAY

P.MODE

FREEZE

1

2

3

4

5

6

7

8

ALT+TAB

-/–

0

9
ALT+F4

INPUT ALT

ASPECT

MENU

TAB

DESKTOP

D.MENU START

D.TITLE

D.USB
CH.+ PGUP
CH.PGDN

ENTER

BACK EPG
SPACE FAV

D.SETUP ESC/EXIT
VOL+
VOL –

F1

F2

F3

F4

F5

F6

F7

F8

F9

F10

F11

F12

· RS-232 Adapter · Clamp x 5 · Camera Plate x 1 · Screw x 6 · Quick Start Guide · Compliance Statement

Compliance Statement

Izjava o saglasnosti

Declaration de conformite

Declaraie de conformitate

Hinweise

Megfelelségi kijelentés

Declaración de conformidad

Dichiarazione di conformita

Säädöstenmukaisuusilmoitus

Declaração de compatibilidade

Prohlásení o souladu se smrnicemi

Vyhlásenie o zhode vydané Federálnou komisiou pre

Izjava o sukladnosti

rádiové a televízne vysielanie

Izjava o skladnosti

Owiadczenie o zgodnoci

‘

Uygunluk Beyani

Bestämmelser

IFP105S
(VS19390) ViewBoard series

SLEEP

DISPLAY

P.MODE

FREEZE

1

2

3

4

5

6

7

8

ALT+TAB

-/–

0

9 ALT+F4

INPUT ALT

ASPECT

MENU

TAB

DESKTOP

D.MENU START

D.TITLE

D.USB
CH.+ PGUP
CH.PGDN

ENTER

BACK EPG
SPACE FAV

D.SETUP ESC/EXIT
VOL+
VOL –

F1

F2

F3

F4

F5

F6

F7

F8

F9

F10

F11

F12

Compliance Statement

Izjava o saglasnosti

Declaration de conformite

Declaraie de conformitate

Hinweise

Megfelelségi kijelentés

Declaración de conformidad

Dichiarazione di conformita

Säädöstenmukaisuusilmoitus

Declaração de compatibilidade

Prohlásení o souladu se smrnicemi

Vyhlásenie o zhode vydané Federálnou komisiou pre

Izjava o sukladnosti

rádiové a televízne vysielanie

Izjava o skladnosti

Owiadczenie o zgodnoci

‘

Uygunluk Beyani

Bestämmelser

IFP105S (VS19390) ViewBoard series
Display Input Home
Back F1 F2 F3 F4 F5 F6 F7 F8 F9 F 10 F 11 F 12

Compliance Statement

Izjava o saglasnosti

Declaration de conformite

Declaraie de conformitate

Hinweise

Megfelelségi kijelentés

Declaración de conformidad Dichiarazione di conformita

Säädöstenmukaisuusilmoitus

Declaração de compatibilidade

Prohlásení o souladu se smrnicemi

Vyhlásenie o zhode vydané Federálnou komisiou pre

Izjava o sukladnosti

rádiové a televízne vysielanie

Izjava o skladnosti

Owiadczenie o zgodnoci

‘

Uygunluk Beyani

Bestämmelser

1.5V 1.5V

M8 x 25 mm x 4

4 inches (10 cm)

11.875 inches (30.16 cm)
4 inches (10 cm)
4 inches (10 cm)

M8 x 25 mm x 4

For VB-CAM-201

4 inches (10 cm)

11.875 inches (30.16 cm)
4 inches (10 cm)

4 inches (10 cm)

M8 x 25 mm x 4

For VB-CAM-201

NOTE:The power cord and video cables included in your package may vary depending on your country. Please contact your local reseller for more
information.

9

Wall Mount Kit Specifications (VESA)
NOTE:Please follow the instructions in the wall mount installation guide to install your wall mount or mobile mount bracket. If attaching to other building materials, please contact your nearest dealer.

B
Model
IFP105S

VESA Spec. (A x B)
1000 x 400 mm

A
Standard Screw (C x D)
M8 x 25 mm

D C
Quantity
4

NOTE:Do not use screws that are longer than the standard dimension, as they may cause damage to the inside of the display.

10

Product Overview
Front Panel

Rear Panel

Control Panel and Front I/O

11

Control Panel and Front I/O

2

1

23 4

USB

USB

5

5

Number 1 2

Item

Description
· Power indicator light. · Press to turn ON the device. · Press to turn OFF/ON the display backlight only. · Press and hold to turn off the device.
Remote Control receiver.

3

Ambient Light Sensor to monitor the ambient light.

· USB Type C Power Delivery (15W, 5.0V~3.0A)

4

2

· Connect to a PC with USB Type C output.

· USB Type A input

5

· Connect USB devices such as hard disks, keyboard, mouse, etc.

USB

· Automatically switches between PC and external PC.

12

I/O Panel
1

16 15 14

13

12

2 1
3 5
6 4 1

7 2 8

8

8

11

2 10

9

Number 1
2 3 4 5 6 7

Item
USB 3.0
TOUCH 1/2/3 AUDIO IN AUDIO OUT HDMI 1 DP IN HDMI OUT

Figure 1
Description
· USB Type A input · Connect USB devices such as hard disks, keyboard,
mouse, etc. · Automatically switches between PC and external PC. Touch signal output to external PC
NOTE: · TOUCH 1 supports HDMI 1 and DP IN. · TOUCH 2 supports HDMI 2 and HDMI 3. · TOUCH 3 supports HDMI 4.
External computer audio input.
Audio out to an external speaker.
· 5K high-definition input. · Connect to a PC with HDMI output, set-top box, or
other video device.
· DisplayPort Input · Connect to a PC or other video device with DisplayPort
output.
Extend content out to another display device.

13

Number 8
9
10 11 12 13 14 15 16

Item
HDMI 2/3/4
USB Type C
USB 2.0 RS-232
LAN SPDIF Power Switch AC IN AC OUT

Description
· High-definition input. · Connect to a PC with HDMI output, set-top box, or
other video device. · USB Type C Power Delivery (65W, 20.0V~3.25A) · DP 1.2 with USB 3.0 return · 10M/100M Ethernet · USB Type A input · For firmware update. · Serial interface · For mutual transfer of data between devices. · Standard RJ45 (10M/100M/1G) internet · For ViewBoard and Slot-in PC use.
SPDIF output.
Turn ON/OFF AC power supply.
AC power input.
AC power output.

VB-CAM-201
1 3

IFP105S

2

Figure 2
NOTE: · Figure 1 – There are two, a numbered ( 1 2 ) and unnumbered ( ), versions of the USB Type C port icon label on the Control Panel and I/O for this product line. Both versions’ USB Type C ports function the same. · Figure 2 – For the best viewing angle, it is recommended to install the USB camera on top of IFP105S and connect the camera to the upper USB port.
14

Remote Control

1

2

3

SLEEP

DISPLAY

P.MODE

FREEZE

6

4

5

1

2

3

4

5

6

7

7

8

9

ALT+TAB

ALT+F4

8

-/–

0

9

11 10 14

INPUT
ALT

ASPECT

MENU

TAB

DESKTOP

12 15

13

16

17

D.MENU START

D.TITLE

18

22

ENTER

21

19 20 24
27

D.USB
CH.+ PGUP
CH.PGDN

BACK EPG
SPACE FAV

D.SETUP ESC/EXIT
VOL+
VOL –

F1

F2

F3

F4

F5

F6

23
25 26

F7

F8

F9

F10

F11

F12

15

Number 1 2 3 4 5 6 7 8
9

Item
SLEEP DISPLAY P.MODE FREEZE
ALT+TAB -/–
ALT+F4

Power ON/OFF

Description

Mute/Unmute
Sleep Mode For Non-Android sources; display current input source information Blank Screen Freeze Screen Numeric input buttons

Slot-in computer space bar Alt+Tab

Slot-in computer, close program window

10

INPUT

Input source selection

11

ASPECT

Back to slot-in system main interface

12

MENU

For Android, access Settings; for other sources, access Touch Menu settings

13

Red / ALT

Screen capture

14

Green / TAB PC1 [Tab] button

15

Yellow / DESKTOP Switch to slot-in PC desktop

16

BLUE/

PC1 [Backspace] button

17

START / D.MENU PC1 [Windows] button

18

/ D.TITLE

PC1 [Menu] button

19

/ D.USB

Writing software setup

20

EPG/BACK

Return button

21

p / q / t / u Scroll up, down, left, and right

22

ENTER

Confirm selection/state

ESC / EXIT /

23

D.SETUP

Shortcut button to exit dialogue boxes

24

CH.+/PGUP/CH.-/ CH+: PC previous page

PGDN

CH-: PC next page

25

VOL+ / VOL- Increase/Decrease volume

26

FAV / SPACE PC1 [Space] button

27

F1-F12

Built-in computer F1 – F12 function button

1 All computer-related function keys are not available without a slot-in computer. 16

Inserting Remote Control Batteries To insert batteries into the remote control: 1. Remove the cover on the rear of the remote control. 2. Insert two “AAA” batteries, ensuring the “+” symbol on the battery matches the
“+” on the battery post. 3. Replace the cover by aligning it with the slot on the remote control and snapping
the latch shut.
WARNING:There is a risk of explosion if batteries are replaced with the incorrect type.
NOTE: · It is recommended that you do not mix battery types. · Always dispose of old batteries in an environmentally friendly way. Contact your local government for more information on how to dispose of batteries safely.
17

Remote Control Receiver Range
The working range of the remote control is shown here. It has an effective range of 8 meters, 30° degrees left and right. Ensure there is nothing obstructing the remote control’s signal to the receiver.

30° 30°

SLEEP

DISPLAY

P.MODE

FREEZE

1

2

3

4

5

6

7

8

ALT+TAB

-/–

0

9 ALT+F4

INPUT ALT

ASPECT

MENU

TAB

DESKTOP

D.MENU START

D.TITLE

D.USB
CH.+ PGUP
CH.PGDN

ENTER

BACK EPG
SPACE FAV

D.SETUP ESC/EXIT
VOL+
VOL –

F1

F2

F3

F4

F5

F6

F7

F8

F9

F10

F11

F12

18

Using Gestures

Touch gestures allow the user to use pre-determined commands without using a keyboard or mouse. Using gestures on the ViewBoard, the user can select/deselect objects, change the location of an object, access settings, erase digital ink, and much more.
Select and Deselect an Object (Clicking) Press and release the ViewBoard to select/deselect options or objects. This is like a single, standard left mouse click.

USB

USB

USB

Display Menu Options (Right-Clicking)
Press and hold the ViewBoard with your finger. This is like a single, standard right mouse click.

Double-Clicking Quickly press and release twice in the same location on the ViewBoard. This is like a double, standard left mouse click.
19

USB

USB

USB

2x

USB

USB

USB

Moving an Object Press and hold the object on the ViewBoard and slowly drag it with your finger to your desired location.

USB

USB

USB

Erasing Digital Ink
Use your flattened hand, palm, or fist on the ViewBoard and move your hand across the area which you wish to erase.

Swipe Up for General Settings
Swipe up from the bottom of the ViewBoard to launch the General Settings.

USB

USB

USB

20

Making Connections
Connecting External Devices and Touch Connection

Type C
or
TOUCH DisplayPort
or
TOUCH HDMI

Type C Cable
USB Cable DisplayPort Cable
USB Cable HDMI Cable

Computer

Your external device(s) can be connected in any of the following configurations:
Type C Connection
To connect via Type C: Connect a Type C cable from your external device to the Type C port on the display. DisplayPort Connection
To connect via DisplayPort: 1. Connect a DisplayPort cable from your external device to the DP IN port on the
display.
2. Connect a USB cable to the external device from the TOUCH 1 port of the display. HDMI Connection
To connect via HDMI: 1. Connect an HDMI cable from your external device to the HDMI 1/2/3/4 port on
the display.
2. Connect a USB cable to the external device from the appropriate TOUCH port of the display.
NOTE:The TOUCH 1 port is for the HDMI 1 port. The TOUCH 2 port is for the HDMI 2 and HDMI 3 ports. The TOUCH 3 port is for the HDMI 4 port.

21

RS-232 Connection

Serial Port Cable

RS-232

Computer

When you use a RS-232 serial port cable to connect the display to an external
computer certain functions can be controlled remotely by the PC, including Power ON/OFF, Volume adjustment, Input select, Brightness, and more.

22

USB and Networking Connections Just like any PC, it is easy to connect various USB devices and other peripherals to the display. USB Peripherals Plug the USB device cable into a USB port.
USB Cable
USB USB Device

Networking and Modem cables Plug the network cable into a LAN port.

Network Cable

Router / Other

LAN

Network Signal Output

23

Media Player Connection

HDMI IN

DVD

HDMI

HDMI Cable
To connect to a media player:
1. Connect the HDMI cable to the HDMI IN port on the display and peripheral device.
2. Plug in the power cord of the display, and turn ON the power supply switch. 3. Press the Power button on the display to turn the screen ON. 4. Press the INPUT button on the remote control and switch to the “HDMI” input
source.

24

Audio Connection Audio Out
AUDIO IN

Audio Cable

To connect to an external device: 1. Connect an audio cable from the AUDIO IN port on the display to your external
device. 2. Plug in the power cord of the display, and turn ON the power supply switch. 3. Press the Power button on the display to turn the screen ON.
Audio Out

AUDIO OUT

Audio Cable

To connect to external speakers:

External Speakers

1. Connect an audio cable from the AUDIO OUT port on the display to your external speaker(s).
2. Plug in the power cord of the display, and turn ON the power supply switch. 3. Press the Power button on the display to turn the screen ON.

25

SPDIF

SPDIF

Optical Cable

Power amplifier / Stereo equipment
To connect to an external sound system:
1. Connect an optical cable from the SPDIF port to your sound system’s optical connector.
2. Plug in the power cord of the display, and turn ON the power supply switch. 3. Press the Power button on the display to turn the screen ON.

26

Video Output Connection

HDMI Cable

HDMI OUT

Projector

To output video via a display device:
1. Connect an HDMI cable to the HDMI IN port of your display device, and the other end to the HDMI OUT port of the display.
2. Plug in the power cord of the display, and turn ON the power supply switch. 3. Press the Power button on the display to turn the screen ON.

27

Using Your ViewBoard

Powering ON/OFF the Display
1. Ensure the power cord is connected, plugged into a power outlet, and the power switch is in the “ON” position.
The AC Power input and switch are located at the bottom of the unit.

AC OUT

AC IN Power Switch

2. Press the Power button to turn ON the display.

3. To turn the display OFF, press and hold the Power button.

NOTE:AC OUT can be connected to another device. However, the output power use must be < 250W.

28

Initial Launch Setup
When you first turn on the display, an initial setup wizard will launch. 1. Select Start Setting to begin the setup wizard.
2. Select your Language.
3. Select your Country or Region.
29

4. Setup and verify your LAN connection. 5. Select your Time Zone to set the Date and Time. 6. Accept or Decline the Privacy and Copyright Protection Terms.
30

7. Set your device name. 8. Select Confirm Now to complete the initial setup.
31

Toolbar
The Toolbar is where your applications and tools can be found. Trigger icons are on the edge of the launcher to provide access.

To launch an application or tool: 1. Tap a Toolbar trigger icon. 2. Tap on your desired application or tool icon.

Icon Back

Description
Return to the previous operation screen. NOTE: Only for the ViewBoard input source.

Home

Return to the Home Screen of the ViewBoard input source.

Display all installed applications that are currently open. Backstage

32

Icon

Description

Digital whiteboarding application.

Note

Finder

Manage files and folders.

Browser

Web browser for surfing the Internet.

33

Icon

Description

View all installed applications.

Cloud Drive

Keeper

OfficeSuite

Palette

PIP

Settings

vCast

Visualizer

Cloud Drive Store and retrieve files from your cloud storage service.

Keeper Clear unnecessary data and unwanted files.
OfficeSuite Create, edit, and view documents, spreadsheets, presentations, and PDFs.
All Apps Palette Select a color and adjust the saturation levels.
PIP Picture-in-Picture. Split the screen into two parts, a main window and an inset window. User can specify the input source for each screen.
Settings Access the System Settings.
vCast Working with ViewBoard Cast software, receive vCastSender laptop screens (Windows/Mac/Chrome) and mobile (iOS/Android) users’ screens, photos, videos, annotations, and camera(s).
Visualizer Display video from a connected camera.

Menu

Access the General Settings.

34

Icon

Description

Annotate the overlay of any input source with a pen or brush.

Mark

Crop

Take a screenshot of the current screen and resize.

35

Icon

Description

View more applications within the toolbar.

Timer

Stopwatch

Spotlight

Record

More

Freeze

Split-Screen Screen Lock

Calculator

Timer
A countdown timer with an optional alarm setting. Touch and swipe to adjust the numeric values, then click Start. At any time, the countdown timer can be paused, resumed, or reset.

Stopwatch
Tapping Start will initiate the stopwatch. At any time, the stopwatch can be paused, resumed, split, or reset.

Spotlight
Highlight the focus content zone. Tap the setting icon to adjust the spotlight size and alpha blending effect.

Record Record, view, and save on-screen content.

Freeze
Convert the currently displayed content into a still image; then you can zoom in, zoom out, go back to full screen, and exit.

Split-Screen Split the screen to display two different applications on the display.

Screen Lock Lock the display’s screen for added security. Calculator Use for mathematical calculations.
36

Control Bar
Frequently used settings and tools can be accessed quickly through the Control Bar.

1

2

3

4

5

6

7

8

Item

Select the input source.

Description

1

Input Source

Adjust the brightness level of the display. 2 Brightness

Adjust the volume level of the display. 3 Sound

37

Item

Description
If a USB storage device is connected, the USB icon will be visible. Clicking the icon will open the USB storage device’s folder.

4 USB

Shortcut to Wireless & Network hotspot settings. Enable or disable the hotspot function. 5 Hotspot
Shortcut to Wireless & Network LAN settings. Enable or disable LAN connection.
6 Ethernet

38

Item

Description
Shortcut to Wireless & Network Wi-Fi settings. Enable or disable Wi-Fi and connect to a wireless network.

7 Wireless

Shortcut to System settings. Set the date and time of the display.

8

Date & Time

39

On-Screen Display (OSD) Menu – General Settings
Access Input, Display, Audio and other general settings through the OSD Menu.

Input Menu

Display Menu

Audio Menu
Open the OSD Menu by touching the Menu icon ( Source icon ( ) of the Control Bar.

) in the Toolbar or the Input

40

Input Settings

To select an input source: 1. Press INPUT on the remote control or touch the Menu icon ( ) from the
Toolbar or the Input Source icon ( ) of the Control Bar to display the Input Settings menu. 2. Press q/p/t/u on the remote control to select the input source you want.
NOTE:The PC source will only be visible when a slot-in computer is installed. 3. Press ENTER on the remote control, or touch the input source. 4. Press BACK on the remote control, or touch a blank area outside of the menu to
exit. To adjust the brightness:
1. Press INPUT on the remote control or touch the Menu icon ( ) from the Toolbar or the Input Source icon ( ) of the Control Bar to display the Input Settings menu.
2. Touch and drag the brightness slider directly to adjust the backlight value. 3. Press BACK on the remote control, or touch a blank area outside of the menu to
exit.
41

To adjust the volume: 1. Press INPUT on the remote control or touch the Menu icon ( ) from the
Toolbar or the Input Source icon ( ) of the Control Bar to display the Input Settings menu. 2. Touch and drag the volume slider directly to adjust the value, or press VOL +/ VOL – on the remote control to adjust. Additionally, pressing Mute ( ) on the remote control will mute/unmute the volume. 3. Press BACK on the remote control, or touch a blank area outside of the menu to exit.
42

Display Settings
To adjust the display settings: 1. Press INPUT on the remote control or touch the Menu icon ( ) from the
Toolbar or the Input Source icon ( ) of the Control Bar to display the Input Settings menu. Then select the Display tab. 2. Press q/p/t/u on the remote control to select the menu option you want. 3. Press ENTER on the remote control to confirm or press t/u to adjust the menu option. Additionally, touch/adjust the menu option directly. 4. Press BACK on the remote control, or touch a blank area outside of the menu to exit.
43

Display Settings – Menu Options

Item

Description

Auto Brightness

Automatic brightness adjustment. Adjusts maximum brightness according to ambient light levels.

Energy Saving Enable to reduce power consumption.

Eye Care

Adjusts the filter that blocks high-energy blue light for a more comfortable viewing experience.

Paper Eye Care

When “Low Blue Light” is enabled, adjust the Transparency to lower the brightness and warm the color temperature.

Select a predefined picture setting.

Picture Mode

Mode Standard
Bright
Soft Custom

Description Default picture mode.
Maximizes the brightness of the display. This mode is suitable for environments where extra-high brightness is required (e.g., well-lit rooms).
A high brightness level with lower contrast level.
Customize the picture settings.

Brightness
Contrast
Saturation Sharpness
Color Temperature

Adjusts background black levels of the screen image. The higher the value, the brighter the image. Lower values will result in a darker image.
Adjusts the difference between the image background (black level) and the foreground (white level). Use this to set the peak white level after you have previously adjusted the Brightness setting to suit your selected input and viewing environment.
The amount of color in a picture. Lower settings produce less saturated colors; in fact, a setting of “0” removes that color from the image entirely. If the saturation is too high though, that color will be overpowering and unrealistic.
A high value results in a sharper picture; a low value softens the picture.
Adjust the color temperature value.

44

Item
Advanced Settings

Description

Color Space Choose the color space to use for color output.

Mode Standard
sRGB AdobeRGB Display-P3
DCI-P3
BT2020

Description
Default color space standard.
Precise color gamut and gamma of the sRGB standard.
Precise color gamut and gamma of the Adobe RGB standard.
Precise color gamut and gamma of the Display-P3 standard.
Precise color gamut and gamma of the DCI-P3 standard.
Precise color gamut and gamma of the BT2020 standard.

HDMI Range Select a suitable color range according to the color range setting of the connected output device.

Mode Auto Full Limited

Description Detect the range of the input signal automatically. Sets the color range from 0~255 Sets the color range from 16~235

Pixel Shift Reduce the possibility of screen burn-in. This setting allows the user to program the time between movements of the picture in minutes.
AI PQ Automatically set the optimal resolution of the display.
Dynamic Backlight (DCR) Automatically detects the image signal and intelligently controls the backlight brightness and color to improve on the ability to make the black blacker in a dark scene, and make the white whiter in a bright environment.

45

Audio Settings
To adjust the display settings: 1. Press INPUT on the remote control or touch the Menu icon ( ) from the
Toolbar or the Input Source icon ( ) of the Control Bar to display the Input Settings menu. Then select the Audio tab. 2. Press q/p/t/u on the remote control to select the menu option you want. 3. Press ENTER on the remote control to confirm or press t/u to adjust the menu option. Additionally, touch/adjust the menu option directly. 4. Press BACK on the remote control, or touch a blank area outside of the menu to exit.
46

Audio Settings – Menu Options

Item Audio Mode

Description

Select a predefined audio setting.

Mode Standard Meeting
Class Custom

Description Default audio mode. Ideal for meetings. Higher bass, lower treble levels. Ideal for the classroom. Low bass and treble levels. Customize the audio settings.

Volume Bass Treble
Balance Mute

Increase or decrease the display’s volume level. Increase or decrease the bass level (lower-pitched sounds). Increase or decrease the treble level (higher- pitched sounds). Adjust the left/right speaker balance. Toggle mute ON or OFF.

47

Low Blue Light Filter and Eye Health The Blue Light Filter blocks high-energy blue light for a more comfortable viewing experience.
Calculating Breaks When viewing screens for extended periods, it is recommended to take periodic breaks from viewing. Short breaks of at least 10 minutes are recommended after one (1) hour of continuous viewing. Taking shorter, more frequent breaks are generally more beneficial than longer, less frequent breaks. Focus Fatigue (20-20-20 Rule) To reduce the risk of eye fatigue by constantly looking at the screen, look away from the screen at least every 20 minutes and gaze at a distant object (at least 20 feet away) for at least 20 seconds. Looking at Distant Objects While taking breaks, users can further reduce eye strain and dryness by focusing on objects that are further away from them for 10-15 seconds, then gaze at something up close for 10-15 seconds. Repeat this up to 10 times. This exercise reduces the risk of your eyes’ focusing ability to “lock up” after prolonged computer work.
48

Eye and Neck Exercises Eye Exercises Eye exercises can help minimize eye strain. Slowly roll your eyes to the left, right, up, and down. Repeat as many times as needed.
Exercises for the eyes

(1) Keep the body and the head upright. Move the eyes up to look at the ceiling, then turn down to look at the floor.

(2) Move the eyes le and right slowly to look at objects on the two sides.

(3) Move the eyes to look at objects at the right upper direcon and then right lower direcon. Repeat for the le upper and le lower direcons.

Neck Exercises
Neck exercises can also help minimize eye strain. Relax your arms and let them hang at your sides, bend forward slightly to stretch the neck, turn your head to the right and to the left. Repeat as many times as needed.

49

Settings – ViewBoard Input Source
When the display is in the ViewBoard input source, press MENU on the remote control or touch the Settings icon ( ) in the Toolbar to open the Settings menu. Wireless & Network Check current network connection status and set up and manage Wi-Fi, Ethernet, Hotspot, Bluetooth, and VPN.
NOTE: · Ethernet will disable automatically when Wi-Fi is enabled. Wi-Fi will disable automatically when Ethernet is enabled. Wi-Fi will disable when Wireless hotspot is enabled. · The device cannot connect to the Internet when Wireless Hotspot is enabled.
50

Wi-Fi Setup and manage wireless access points. · Touch the toggle to turn Wi- Fi ON or OFF.
· Once ON, you can: Add a Network, view Saved Networks, Refresh the network list, or view Advanced settings.
51

Ethernet Set the local network and proxy. · Touch the toggle to turn Ethernet ON or OFF.
· You can choose to Obtain an IP Address Automatically and adjust the Proxy settings as well.
52

Hotspot Set and share your internet connection with other devices. · Touch the toggle to turn Hotspot ON or OFF.
53

Bluetooth Manage Bluetooth connections, set the device name and discoverability. · Touch the toggle to turn Bluetooth ON or OFF. Once ON, users can select a listed
device to pair and connect to, rename their device, remove a device, or receive files.
54

VPN Setup and manage Virtual Private Networks.
To create a VPN profile: 1. Go to: Settings > Wireless & Network > VPN and choose Add VPN. 2. Key in the Name. 3. Select the VPN Type. 4. Choose to enable/disable PPP encryption (MPPE) and/or show Advanced
options.
55

Personal Adjust the Wallpaper, Screen Saver, Swipe, Multi-Window, and Window Control Bar settings.
56

Wallpaper Users can change their wallpaper with default images (both still and dynamic), or use their own by tapping My Photo and selecting the image file.
57

Screen Saver Set and adjust screen saver settings.
58

Swipe Up Options at the Bottom Choose from Bottom Sidebar and Source Menu.
59

Multi-Window Mode Display more than one application at the same time on screen when turned ON.
60

Window Control Bar Choose from On Top, Left Side, and Right Side.
61

Input & Output Adjust the Sound, Input, and External Source Display settings.
62

Sound Adjust Touch Sound and Sound Output Settings.
63

Input Settings Set labels for each input source that will be easily recognized when displayed by adjusting Input Naming Settings.
64

External Source Display Settings Adjust the HDMI OUT Format resolution and timing settings to: 3840 x 2160 @ 60Hz or 1920 x 1080 @ 60Hz.
65

Application View application information and force stop, uninstall, move to USB storage, clear data, clear cache, and clear defaults.
NOTE: · Pre-loaded applications cannot be uninstalled. · Not all applications support the move to USB storage feature. · Not all applications support Clear Defaults.
By touching a running application, you can see more information, stop, or report the application.
66

System View and adjust General, Display, System Tools, Startup & Shutdown, and Improvement settings.
67

General View and adjust the Date & Time, Language & Keyboard, Region, Storage, and System Update settings.
68

Date & Time Set the system time and format.
69

Language & Keyboard Choose the preferred language and enable or disable the visual keyboard
70

Region Use the drop-down list to set the region for your network service.
71

Storage Check the storage space status of the display (internal) and any connected external storage devices.
72

System Update The display automatically searches for software updates whenever it is connected to the Internet (OTA). With just one click, users can update their software version.
73

Display Set the Low Blue Light, Automatic Backlight, Pixel Shift, and Flicker Free settings.

Item Low Blue Light
Automatic Backlight
Pixel Shift
Flicker Free

Description
Adjusts the filter that blocks high-energy blue light for a more comfortable viewing experience.
Automatic brightness adjustment. Adjusts maximum brightness according to ambient light levels.
Reduce the possibility of screen burn-in. This setting allows the user to program the time between movements of the picture in minutes.
Reduce or eliminate screen flicker, easing potential eye strain.

74

System Tools Set the Lock Screen Password and set up an Email account.
75

Lock Screen Password Set a screen lock password and enable screen lock.
NOTE:If the password is forgotten, use the remote control and press INPUT-0-2-1-4 to restore the password to default.
To set a screen lock password: 1. Go to: Settings > System > System Tools > Lock Screen Password for screen lock
options, or select the Screen Lock icon ( ) in the All Apps list. 2. Select Set Password, and input a new four (4) digit password. Then select OK.
Now when selecting the Screen Lock icon ( ), the screen will be locked.
76

Email Add an email account to the display.
77

Startup & Shutdown Set the Startup Channel, Energy Saving and Timer Switch settings.
78

Startup Channel Select the preferred input source when starting up the display, and set boot logo and video preferences.
79

Energy Saving Set Auto Standby and Auto Power Off timing to save power consumption when the display is not in use.
80

Timer Switch Set up a Power Off Reminder and/or Add Boot/Off Tasks.
81

Improvement Review the display’s Credentials and User Experience Improvement settings.
82

Credential Settings Review Trusted and User Credentials, Install from Storage, and Clear Credentials settings.
83

User Experience Improvement Agree or disagree to have general statistical data about how the display is used collected to help improve services.
84

Administrator View and set Administrator, Control, Clone, Kiosk Mode, and Security settings.
85

Administrator Set an Administrator password to set up Administrator settings.
86

Control Toggle Wake On LAN and HDMI CEC ON or OFF.

Item Wake On LAN
HDMI CEC

Description
The display will turn on automatically after plugging in a LAN cable when the screen is off.
Enable/disable HDMI CEC which synchronizes device power ON/ OFF operation via HDMI connection.

87

Clone Copy OSD, Settings, and Debug Menu to a USB storage device.
88

USB Clone Copy OSD, Settings, and Debug Menu to a USB storage device.
89

Kiosk Mode Copy OSD, Settings, and Debug Menu to a USB storage device.

Item Default Startup
Item
Kiosk Mode

Description
Select an application to run automatically when the display is turned on.
When on, the selected Default Startup Item cannot be closed or exited from.

90

Security Set up a set time period to automatically remove files and a lock for Settings, Network, USB and Unknown Sources settings.
91

Auto Remove Files Automatically delete local files that exceed the storage period set when the device is turned off.
92

Security Lock Set a password lock for Settings, Network, USB, and Unknown Sources settings.
93

About View Legal Information, Module Number, Android Version, Kernel Version, and Build Number.
94

Pre-installed Applications and Settings
NOTE:Installed applications are subject to change (install, uninstall, update) without notice when the system is updated. Please contact your local customer service if you have any questions.
Record
Capture everything that is displayed on screen in a video format. To launch the screen recording application: 1. Select the Record icon ( ) under More. 2. Select the preferred recording configurations. 3. Touch the check mark and a three (3) second countdown will begin. Screen
recording will begin immediately after the countdown. 4. After stopping the recording, you will be able to preview the video, save it, or
discard it.
95

Note
A digital whiteboarding application.

Toolbar

Item Menu Exit

Description
Create new, open, save, import and export files. Set up cloud storage, themes and adjust other settings.
Close the Note application.

Share List

Share the canvas via QR code. Open a list of local files.

Selection Select objects, text, and other elements on the canvas.

Write

Writing tools and customization options.

Eraser

Erase objects.

Clean

Clear the canvas.

Ruler Shape Form

Select from several ruler types. Create 2D and 3D shapes. Create a form and set the quantity of columns and rows.

96

Item Mind Map

Description
Create a mind map.

Note

Create a sticker-type note.

Move

Move the canvas.

Grid

Create a grid.

Undo

Undo the previous action.

Redo

Redo the previous action.

Add Previous
Page

Add a new canvas.
Go to the previous page (if the canvas has multiple pages).
Indicates the page number.

Next

Go to the next page (if the canvas has multiple pages).

97

vCast
Working with ViewBoard® Cast software (vCast, vCast Pro, and vCastSender), the vCast application will allow the ViewBoard to receive laptop screens (Windows/ Mac/Chrome) and mobile (iOS/Android) users’ screens, photos, videos, annotations, and camera(s) that are using the vCastSender application.
98

Network Information · ViewBoard® Cast software, laptops, and mobile devices can connect to both the
same subnet and cross subnet by entering the on-screen PIN code. · Connected devices will show up under Device List on the same subnet
connection. · If the device does not show up under Device List, users will need to key-in the
on-screen PIN code. · Ports:
TCP 56789, 25123, 8121 & 8000 (Controlling message port & client device audio transfer)
TCP 8600 (BYOM) TCP 53000 (Request share screen) TCP 52020 (Reverse control) TCP 52025 (Reverse control for ViewBoard Cast Button) TCP 52030 (Status sync) TCP 52040 (Moderator mode) UDP 48689, 25123 (Device searching and broadcast & client device audio
transfer) UDP 5353 (Multicast search device protocol) · Port and DNS for Activation: Port: 443 DNS: https://vcastactivate.viewsonic.com · OTA Service Server Port: TCP 443 Server FQDN Name: https://vcastupdate.viewsonic.com
99

Display Group Settings

To adjust the Display Group Settings, select the Display Group icon ( the lower-right corner of the screen.

) located in

1. Toggle the “Turn On/Off Display Group” ON to enable the Display Group feature.
NOTE:Other preinstalled ViewBoard Cast devices in the same network will be listed.
2. Select the devices you want to join the display group and select OK to save the settings.
NOTE: · If the devices you want to group are not listed, you can enter their respective IP address or connecting PIN code. · The Display Group maximum device limit is six devices. 100

3. If you frequently connect to the same device, you can select the Star icon ( ) next to the device to add it to your frequently connected devices list, “My List of Devices in Group”, for easier Display Group setup and management.
101

Synchronized Group Screen All the Time When the “Synchronized group screen all the time” function is toggled ON, it will display a synchronized group screen continuously. If it is toggled OFF, it will work on vCast mirroring only.
NOTE:Select the devices to group first, then toggle the “Synchronized group screen all the time” function ON to avoid interruption.
Share a Screen to the Display Group (One to Many Casting) After confirming the above settings, you can share your screen to the main display, then the grouped client devices will be synced up to your screen.
102

Moderator Mode Moderator Mode allows the moderator to take control of the devices connected to the ViewBoard or display. To enter Moderator Mode, select the Moderator Mode icon ( ) located in the lower-right corner of the screen.
When enabled, the moderator can view a list of all connected screens in the left floating window and can preview each participant’s screen and then select any of participant’s screen and cast to the ViewBoard’s or display’s main screen for presentation. The moderator can also control each participant’s screen, annotate on the ViewBoard or display, and remove unwanted participants by selecting the close icon (X).
103

Broadcast When enabled, the ViewBoard’s screen will be broadcasted to all of the participant’s connected screens simultaneously. The participants can only view the presentation contents until the moderator disables the Broadcast function.
Multiple Screen Sharing By default, vCast is set to allow multiple screen sharing, but can also be set to single screen sharing. To do this, the moderator can select the Multiple Screen Sharing icon to switch to single screen sharing.
Preview Screen By default, vCast is set to let the moderator preview the participant’s screen contents prior to sharing to the ViewBoard. Selecting the Preview Screen icon, the Moderator can switch to see the participant’s name only.
Touch By default, participants can use touch for collaboration after connecting. The moderator can enable/disable the touch function of a participant by selecting the Touch icon in their window.
NOTE: · Moderator Mode is supported on all vCastSender and AirPlay devices, but mobile devices are limited to a “preview” function. Additionally, mobile Android devices cannot cast sound out. · When you cast your Windows/Mac/Chrome screen to a ViewBoard or display, the selected full screen unit will not be broadcasted back to your device to avoid repetitive screen casting. · The active presenter can touch each of the participant’s screens to remotely control casting devices. · The number of multi-screen presenters on-screen depends on your Windows CPU processor performance and router specifications. 104

Casting from Windows, MacBook, and Chrome Devices
1. Ensure the client device (e.g., laptop) is connected to the same network as the ViewBoard. NOTE:The network name can be found under Room Network.
2. On the client device, visit the address that is shown on the ViewBoard to download and install the vCastSender application.
3. After installing, launch the vCastSender application.
105

4. To connect to the ViewBoard, input the PIN code and click OK. NOTE:The PIN code can be found as highlighted below:
5. Additionally, you can connect to the ViewBoard by clicking Device List then the Device Name listed.
NOTE:The Device Name can be found as highlighted below:
106

Casting from Android Devices
1. Ensure the client device (e.g., Android phone or tablet) is connected to the same network as the ViewBoard. NOTE:The network name can be found under Room Network.
2. On the Android client device, scan the QR code shown on the ViewBoard to directly download the vCastSender application, or download the application from the Google Play Store.
107

3. After installing, launch the vCastSender application. 4. To connect to the ViewBoard, input the PIN code and select OK.
NOTE:The PIN code can be found as highlighted below:
5. You can also connect to the ViewBoard by selecting Device List then the Device Name listed.
NOTE:The Device Name can be found as highlighted below:
108

6. Additionally, you can connect to the ViewBoard or by selecting Scan then placing the on-screen QR code into the box to automatically connect.
109

Casting from Apple iOS Devices Apple AirPlay® is compatible with vCast for screen mirroring and content streaming under the same subnet environment only. An “AirPlay Password” will be generated on-screen for connection when using AirPlay to cast to a ViewBoard.
1. Ensure the client device (e.g., iPhone or iPad) is connected to the same network as the ViewBoard. NOTE:The network name can be found under Room Network.
110

2. On the iOS client device, directly open AirPlay and select the Device Name of the ViewBoard to connect. NOTE:The Device Name can be found as highlighted below:
3. Input the generated on-screen AirPlay Password on the client device to connect.
NOTE:In a cross subnet environment, please download and connect with the vCastSender iOS application from the Apple App Store.
111

4. You can also connect to the ViewBoard by selecting Scan then placing the onscreen QR code into the box to automatically connect.
112

Connecting to a ViewBoard from a Mobile Device
Once connected, select Receive. The ViewBoard will appear on the mobile device with an on-screen toolbar. Users can interact with the ViewBoard with annotations, file sharing, etc.

Item Toggle Home Return Folder Share Touch

Description
Hide or display the toolbar.
Return to the Home interface.
Return to the previous operation.
View or open the mobile device’s files. Cast the mobile device’s screen to the connected ViewBoard or display. Remotely control the connected ViewBoard or display.

Annotate Make annotations, and adjust the pen color.

Clear Clear everything on screen.

Camera Send camera images to the connected ViewBoard or display.

113

Other Default Applications
Browser Web browser for surfing the Internet.
114

Finder Manage files and folders.

1 4 3
2

1. Storage Device Display Select the appropriate storage device.

2. Icons

Item

Description

Grid

Display files by grid

List

Display files by list

Sort

Sort the files

Select Select a file

Create Create a new folder

Copy Copy a file

Paste Paste a copied or cut file

Cut

Cut a file

Delete Delete a file

Rename Rename a file

Send Share a file

115

3. File Information Preview the file, show the file’s name, size, resolution, and creation date. 4. Main Display Area Files are displayed here.
116

OfficeSuite Create, edit, and view documents, spreadsheets, presentations, and PDFs.
117

PIP (Picture-in-Picture) Split the screen into two parts, a main window and an inset window.
NOTE:PIP only works between an Android application (browser, media player, vCast) and an external source.
· To open PIP, select: All Apps > PIP.
· To change the position of the inset window, select, hold and drag the window to the preferred location.
· To adjust the size of the inset window, select Size.
118

· To change PIP input source select HDMI 1, HDMI 2, HDMI 3, HDMI 4, Type C 1, Type C 2, or DP.
· To control the connected external device’s volume, select Sound.
· Select Enter to switch to the PIP input source.
119

RS-232 Protocol

This document describes the hardware interface spec and software protocols of RS232 interface communication between ViewSonic LFD and PC or other control units with RS-232 protocol. The protocol contains three command sections: · Set-Function · Get-Function · Remote control pass-through mode

NOTE:Below, “PC” represents all the control units that can send or receive the RS-232 protocol command.

Description
RS-232 Hardware Specification ViewSonic LFD communication port on the rear side: 1. Connector type: DSUB 9-Pin Male (or 3.5 mm barrel connector) 2. Use of crossover (null modem) cable for connection 3. Pin Assignment:

Female DSUB 9-Pin Male DSUB 9-Pin

Pin #
1 2 3 4 5 6 7 8
9

Signal
NC RXD TXD NC GND NC NC NC
NC

Remark
Input to Display Output from Display
Provide +5V/2A power for external specific dongle *3.0

frame GND

3.5 mm barrel connector (alternative
for limited space)

Item
Tip Ring

Signal
TXD RXD

Remark
Output from Display Input to Display

Sleeve GND

120

LAN Hardware Specification ViewSonic LFD communication port on the rear side:

1. Connector type: 8P8C RJ45 2. Pin Assignment:

Pin #
1 2 3 4 5 6 7 8
frame

Signal
TX+ TXRX+ BI_D3+ BI_D3RXBI_D4+ BI_D4-
GND

Remark
Output from Display Output from Display
Input to Display For 1G case For 1G case
Input to Display For 1G case For 1G case

RS232 Communication Setting

– Baud Rate Select: – Data bits: – Parity: – Stop Bits:

9600bps (fixed) 8 bits (fixed) None (fixed) 1(fixed)

LAN Communication Setting

– Type: – Protocol: – Port: – Cross subnet: – Logon Credentials:

Ethernet TCP/IP 5000 (fixed) No
No

Command Message Reference
PC sends to LFD command packet followed by “CR”. Every time PC sends control command to Display, the Display shall respond as follows:
1. If the message is received correctly it will send “+” (02Bh) followed by “CR” (00Dh)
2. If the message is received incorrectly it will send “-” (02Dh) followed by “CR” (00Dh)

121

Protocol
Set-Function Listing

The PC can control the Display for specific actions. The Set-Function command allows you to control the Display behavior at a remote site through the RS-232 port. The Set-Function packet format consists of 9 bytes.

Set-Function Description:

Length:

Total Byte of Message excluding “CR”

LFD ID

Identification for each of Display (01~98; default is 01) ID “99” means to apply the set command for all connected displays. Under such circumstances, only ID#1 display has to reply. The LFD ID can be set via the OSD menu for each Display.

Command Type

Identify command type, “s” (0x73h): Set Command “+” (0x2Bh): Valid command Reply “-” (0x2Dh): Invalid command Reply

Command:

Function command code: One byte ASCII code.

Value[1~3]:

Three bytes ASCII that defines the value.

CR

0x0D

Set-Function Format Send: (Command Type=”s”)

Name Length ID

Byte Count

1 Byte

2 Byte

Bytes order

1

2~3

Command Type 1 Byte
4

Command Value1 Value2 Value3 CR

1 Byte

1 Byte

1 Byte

1 Byte

1 Byte

5

6

7

8

9

Reply: (Command Type=”+” or “-“)

Name
Byte Count Bytes order

Length 1 Byte
1

ID 2 Byte 2~3

Command Type 1 Byte
4

CR 1 Byte
5

NOTE:When PC applies command to all displays (ID=99), only the #1 set needs to reply by the name of ID=1.

122

Example 1: Set Brightness as 76 for Display (#02) and this command is valid Send (Hex Format)

Name Length ID Command Type Command Value1 Value2 Value3 CR

Hex

0x38

0x30 0x32

0x73

0x24

0x30 0x37 0x36 0x0D

Reply (Hex Format)

Name Hex

Length 0x34

ID Command Type

0x30 0x32

0x2B

CR 0x0D

Example 2: Set Brightness as 75 for Display (#02) and this command is NOT valid

Send (Hex Format)

Name Length ID Command Type Command Value1 Value2 Value3 CR

Hex

0x38

0x30 0x32

0x73

0x24

0x30 0x37 0x35 0x0D

Reply (Hex Format)

Name Hex

Length 0x34

ID Command Type

0x30 0x32

0x2D

CR 0x0D

123

Set-Function Table

A. Basic Function

Set Function Length ID Command Command

Type (ASCII)

Code (ASCII)

Code (Hex)

Power on/ off (standby)

8

s

!

21

Input Select

8

s

”

22

Brightness

8

s

$

24

Backlight*3.2.0

8

A

B

42

Value Range Comments

(Three ASCII bytes)
000: STBY 001: ON
000: TV 001: AV 002: S-Video 003: YPbPr 004: HDMI1 014: HDMI2 024: HDMI3 034: HDMI4
005: DVI 006: VGA1 016: VGA2 026: VGA3
007: Slot-in PC (OPS/SDM)/HDBT

1. The Power-on via LAN control may
works only under specific mode. To see display UG for
details. 3.1.1 2. “WOL by MAC address” may available as alterna-
tive.3.2.1
1. No need for USB 2. For the case of two more same sources, the 2nd
digital is used to indicate the
extension. 3. The HEX of 00A
is 30 30 41.

008: Internal memory 009: DP

00A: Embedded/ Main (Android)

000 ~ 100 900: Bright down
(-1) 901: Bright up (+1)
*3.1.1

000 ~ 100

1. For Android platform whose main
mode is controlled by backlight and the
other sources are controlled by bright-
ness. 2. Derived from Color calibration.

*3.2.0

Power lock

8

Volume

8

Mute

8

s

4

34

000: Unlock 001: Lock

*See note in details

000 ~ 100

s

5

35

900: Volume down(-1)

901:Volume up(+1)

s

6

36

000: OFF 001: ON (mute)

124

Button lock

8

Menu lock

8

s

8

38

000: Unlock 001: Lock

*See note in details

s

3E

000: Unlock 001: Lock

*See note in details

Number *3.1.1

8

s

@

40

000~009

Key Pad *3.1.1

8

Remote Control

8

Restore default

8

000: UP

001: DOWN

002: LEFT

s

A

41

003: RIGHT 004: ENTER

005: INPUT

006: MENU/(EXIT)

007: EXIT

Disable: RCU will

be no function

Enabled: RCU con-

s

B

42

000: Disable 001: Enable 002: Pass through

trols normally Pass through: Display will bypass the RC code to con-

nected device via

the RS232 port, but

not react itself.

s

~

7E

000

Recover to factory setting

NOTE:

1. Behavior at Lock Modes

Lock Mode

Behavior

Button Lock

1. Lock all buttons on the front panel and RCU, except for “Power” 2. All the SET functions should be workable via RS-232, even the ones
with according hot key in RCU like Mute,…etc.

MENU Lock

1. Lock “MENU’ key of front panel and RCU 2. The Factory and Hospitality modes should not be blocked for the
model using MENU-combined key to enter these two modes. Alternative approach will be indicated separately if any limitation by model.

POWER Lock

1. Lock “POWER” key on the front and RCU. 2. The SET_POWER on/off should be workable via RS-232, but does not
mean the POWER lock will be released under this case. 3. Can not be unlocked by reset in OSD setting 4. Will auto AC power-on in power-lock 5. Under power- lock, the set will not enter power saving when no PC
signal and neither not turn off when no other video signals after 15 minutes.

Remote control disable

Lock the RCU keys, but keep the front panel buttons workable.

2. Wake-on-LAN by MAC address as alternative for SET Power on

(Length=126 Bytes)

6 Bytes 6 Bytes (#1) 6 Bytes (#2) …

6 Bytes (#16)

0xFF FF … FF MAC address MAC address …

MAC address

24 Bytes 0x00 00 … 00

125

Optional Function

Set Function Length ID Command

Type (ASCII)

Contrast

8

s

Sharpness

8

s

Color

8

s

Tint

8

s

Backlight On_Off

8

s

Color mode

8

s

Surround sound

8

s

Bass

8

s

Treble

8

s

Balance

8

s

Picture Size

8

s

OSD language

8

s

PIP-Mode

8

s

PIP-Sound select

8

s

PIP-Position

8

s

Command Value Range Comments

Code (ASCII)

Code (Hex) (Three ASCII bytes)

23

000 ~ 100

%

25

000 ~ 100

&

26

000 ~ 100

`

27

000 ~ 100

(

29

000: Off 001: On

000: Normal

)

29

001: Warm 002: Cold

003: Personal

–

2D

000: OFF 001: ON

.

2E

000 ~ 100

/

2F

000 ~ 100

0

30

000 ~ 100

050 is central

000: FULL (16:9)

1

31

001: NORMAL (4:3)

002: REAL (1:1)

*3.1.0

2

32

000: English 001: French 002: Spanish

Could be extended for more supported languages
by model

000: OFF

9

39

001: PIP(POP)

002: PBP

:

3A

000: Main 001: Sub

000: Up

;

3B

001: Down 002: Left

003: Right

000: TV 001: AV 002: S-Video 003: YPbPr 004: HDMI1 014: HDMI2 024: HDMI3 034: HDMI4

PIP-Input

8

s

7

37 *2.9

005: DVI 006: VGA1 016: VGA2 026: VGA3

Value range is same as SET-
Input select

007: Slot-in PC (OPS/SDM)/HDBT
008: Internal memory 009: DP

00A: Embedded/ Main (Android)

126

Tiling-Mode

8

Tiling-Compensation

8

Tiling-H by V Monitors

8

000: OFF

s

P

50

001: ON

000: OFF

s

Q

51

001: ON

01x~09x: H

s

R

52

0x1~0x9: V

Tiling-Position

8

s

S

53

001~025

Date: Year

8

Date: Month

8

Date: Day

8

Time: Hour

8

Time: Min

8

Time: Sec

8

s

V

56

Y17~Y99

s

V

56

M01~M12

s

V

56

D01~D31

s

W

57

H00~H23

s

W

57

M00~M59

s

W

57

S00~S59

NOTE: 1. Tiling definition of H Monitors, V Monitors, and Position

(for video wall)
(for video wall) Bezel width com-
pensation (for video wall) 1. 2nd digital for H
monitors 2. 3rd digital for V
monitors (for Video wall) Copy the screen of Position# to identified display
Last 2 digits (20)17~(20)99
2 digits
2 digits
24-hr format. 2 digits.
2 digits
2 digits

2. Set Date example Date: 2017-3/15

Send: Send: Send:

0x 38 30 31 73 56 59 31 37 0D (“Y17”) 0x 38 30 31 73 56 4D 30 33 0D (“M03”) 0x 38 30 31 73 56 44 31 35 0D (“D15”)

3. Set Time example Time: 16:27:59

Send: Send: Send:

0x 38 30 31 73 57 48 31 36 0D (“H16”) 0x 38 30 31 73 57 4D 32 37 0D (“M27”) 0x 38 30 31 73 57 53 35 39 0D (“S59”)

127

Get-Function Listing

The PC can interrogate the LFD for specific information. The Get-Function packet format consists of 9 bytes which is similar to the Set-Function packet structure. Note that the “Value” byte is always = 000.

Get-Function Description:

Length:

Total Byte of Message excluding “CR”.

TV/DS ID

Identification for each of TV/DS (01~98; default is 01).

Command Type

Identify command type, “g” (0x67h) : Get Command “r” (0x72h) : Valid command Reply “-” (0x2Dh) : Invalid command Reply

Command:

Function command code: One byte ASCII code.

Value[1~3]:

Three bytes ASCII that defines the value.

CR

0x0D

Get-Function Format

Send: (Command Type=”g”)

Name Length ID

Byte Count

1 Byte

2 Byte

Command Type 1 Byte

Command Value1 Value2 Value3 CR

1 Byte

1 Byte

1 Byte

1 Byte

1 Byte

Bytes order

1

2~3

4

5

6

7

8

9

Reply: (Command Type=”r” or “-“)

If the Command is valid, Command Type = “r”

Name Length ID

Byte Count

1 Byte

2 Byte

Bytes order

1

2~3

Command Type 1 Byte
4

Command Value1 Value2 Value3 CR

1 Byte

1 Byte

1 Byte

1 Byte

1 Byte

5

6

7

8

9

If the Command is NOT valid, Command Type = “-”

Name
Byte Count Bytes order

Length 1 Byte
1

ID 2 Byte 2~3

Command Type 1 Byte
4

CR 1 Byte
5

128

Example 1: Get Brightness from TV-05 and this command is valid. The Brightness value is 67.
Send (Hex Format)

Name Length ID Command Type Command Value1 Value2 Value3 CR

Hex

0x38

0x30 0x35

0x67

0x62

0x30 0x30 0x30 0x0D

Reply (Hex Format)

Name Length ID Command Type Command Value1 Value2 Value3 CR

Hex

0x38

0x30 0x35

0x72

0x62

0x30 0x36 0x37 0x0D

Example 2: Get Color from Display (#05), but the Color command is not supported by this model.

Send (Hex Format)

Name Length ID Command Type Command Value1 Value2 Value3 CR

Hex

0x38

0x30 0x35

0x67

0x26

0x30 0x30 0x30 0x0D

Reply (Hex Format)

Name Hex

Length 0x34

ID Command Type

0x30 0x35

0x2D

CR 0x0D

129

Get-Function Table A. Basic Function

Get Function Length ID Command Command

Get-Brightness

8

Type (ASCII) g

Code (ASCII)
b

Code (Hex)
62

Get-Backlight*3.2.0

8

a

B

42

Get-Volume

8

Get-Mute

8

Get-Input select

8

Get-Power status: ON/ STBY

8

Get-Remote control

S

Get-Power lock

8

Get-Button lock

8

Get-Menu lock

8

Get-ACK

8

Get-Thermal

8

g

f

66

g

g

67

g

j

6A

g

l

6C

g

n

6E

g

o

6F

g

p

70

g

l

6C

g

z

7A

g

0

30

Get-Operation time*3.2.0

8

Get-Device name

8

g

1

31

g

4

34

Response Range
(Three ASCII bytes)
000 ~ 100
000 ~ 100
000 ~ 100 000: Off 001: On (muted)
000~ 100~
001: ON 000: STBY

Comments
1. For Android platform whose main
mode is controlled by backlight and the
other sources are controlled by bright-
ness. 2. Derived from Color
calibration.
*3.2.0
1. 1st digit for signal detection: 0 means “no signal”; 1 means “signal detected”
2. 2nd &3rd digit: See Set-function table

000: Disable 001: Enable Get RCU mode status 002: Pass through

000: Unlock 001: Lock

000: Unlock 001: Lock

000: Unlock 001: Lock

This command is

000

used to test the com-

munication link

000~100: 0~+100 deg C
-01~-99: -1~-99 deg C

1. Accumulated

hours in 6-digit

integer (000,001~

999,999)*3.2.0

000

2. Can not be reset

when FW update and

Factory initiation*3.2.2

3. Reply in new 32-

byte format*3.2.0

000

Reply in new 32-byte format *3.2.0

130

Get-MAC address

8

Get-IP address *3.2.0

8

Get-Serial number
*3.2.0

8

Get-FW version *3.2.0

8

(for the model with

g

5

35

000

LAN) Reply in new 32-byte

format*3.2.0

(for the model with

g

6

36

000

LAN) Reply in new 32-byte

format*3.2.0

g

7

37

000

Reply in new 32-byte format *3.2.0

g

8

38

000

Reply in new 32-byte format *3.2.0

NOTE: 1. Get Operation Hour example
Assumed the accumulated operation hour is 123,456 hrs Send: 0x 38 30 31 67 31 30 30 30 0D (Get Operation hour) Reply: 0x 32 30 31 72 31 31 32 33 34 35 36 00 00 … 00 00 0D

2. Get Device Name example Assumed the device name is CDE-5500 Send: 0x 38 30 31 67 34 30 30 30 0D (Get Device Name) Reply: 0x 32 30 31 72 34 43 44 45 2D 35 35 30 30 00 00 … 00 00 0D

Assumed the device name is “NMP-302#1” Send: 0x 38 30 31 67 34 30 30 30 0D (Get Device Name) Reply: 0x 32 30 31 72 34 4E 4D 50 2D 33 30 32 23 31 00 00 …00 00 0D

3. Get MAC address example Assumed the MAC address is 00:11:22:aa:bb:cc Send: 0x 38 30 31 67 35 30 30 30 0D (Get MAC add) Reply: 0x 32 30 31 72 35 30 30 31 31 32 32 61 61 62 62 63 63 00 00…00 00 0D

4. Get IP address example
Assumed the IP address is 192.168.100.2 Send: 0x 38 30 31 67 36 30 30 30 0D (Get IP address) Reply: 0x 32 30 31 72 36 31 39 32 2E 31 36 38 2E 31 30 30 2E 32 00 00…00 00 0D

5. Get Serial number example Assumed the Serial number is ABC180212345

Send: 0x 38 30 31 67 37 30 30 30 0D (Get Serial number) Reply: 0x 32 30 31 72 37 41 42 43 31 38 30 32 31 32 33 34 35 00 00…00 00 0D

131

6. Get FW version example Assumed the FW version is 3.02.001 Send: 0x 38 30 31 67 38 30 30 30 0D (Get FW version) Reply: 0x 32 30 31 72 38 33 2E 30 32 2E 30 30 31 00 00…00 00 0D
132

B. Optional Function Get Function Length ID Command

Get-Contrast

8

Get-Sharpness

8

Get-Color

8

Get-Tint

8

Get-Backlight On_Off

8

Type (ASCII) g g g g
g

Command

Response Range

Code (ASCII)

Code (Hex) (Three ASCII bytes)

a

61

000 ~ 100

c

63

000 ~ 100

d

64

000 ~ 100

e

65

000 ~ 100

h

68

000: Off 001: On

Comments

Get-PIP mode

8

Get-PIP input

8

Get-Tiling Mode

8

Get-Tiling Compensation

8

000: OFF

g

t

74

001: PIP (POP)

002: PBP

g

u

75

000 ~

See Set-input select

g

v

76

000: OFF 001: ON

(for Video wall)

(for Video wall)

g

w

77

000: OFF 001: ON

Bezel width compensation

Get-Tiling H by V monitors

8

Get-Tiling position

8

Get-Date: Year

8

Get-Date: Month

8

Get-Date: Day

8

Get-Time: Hour

8

Get-Time: Min

8

Get-Time: Sec

8

(for Video wall)

g

x

78

01x~09x: H monitors 1. 0x1~0x9: V monitors 2.

2nd digital for H monitors
3rd digital for V

monitors

(for Video wall)

g

y

79

000: OFF 001~025

Copy the screen of Position# to identi-

fied display

g

2

32

Y00~Y00

Last 2 digits (20)17~(20)99

g

2

32

M00~M00

2 digits

g

2

32

D00~M00

2 digits

g

3

33

H00~H00

24-hr format. 2 digits

g

3

33

M00~M00

2 digits

g

3

33

S00~S00

2 digits

NOTE: 1. Get Date example
Assumed the current date of display#01 as below:
Date: 2017-3/15
Send: 0x 38 30 31 67 32 59 30 30 0D (Get Date:Year) Reply: 0x 38 30 31 72 32 59 31 37 0D (“Y17”)

Send: 0x 38 30 31 67 32 4D 30 30 0D (Get Date:Month) Reply: 0x 38 30 31 72 32 4D 30 33 0D (“M03”)

Send: 0x 38 30 31 67 32 44 30 30 0D (Get Date:Day) Reply: 0x 38 30 31 72 32 44 31 35 0D (“D15”)

133

2. Get Time example Assumed the current time of display#01 as below: Time: 16:27:59 Send: 0x 38 30 31 67 33 48 30 30 0D (Get Time:Hour) Reply: 0x 38 30 31 72 33 48 31 36 0D (“H16”) Send: 0x 38 30 31 67 33 4D 30 30 0D (Get Time:Min) Reply: 0x 38 30 31 72 33 4D 32 37 0D (“M27”) Send: 0x 38 30 31 67 33 53 30 30 0D (Get Time:Sec) Reply: 0x 38 30 31 72 33 53 35 39 0D (“S59”)
3. Get RS232 Version example Assumed the version is 3.0.1 Send: 0x 38 30 31 67 36 30 30 30 0D (Get RS232 version) Reply: 0x 38 30 31 72 36 33 30 31 0D (“301”)
134

C. Auto Reply *3.2.1 The display will send out the updated data/status automatically without getting a query from the host whenever the following data/status is changed by the user through any of the available ways like: remote control unit, front keys, or touch screen.
· Power On/Off · Input Select · Brightness · Backlight · Volume · Mute On/Off
135

Remote Control Pass-through Mode
When the PC sets the Display to Remote Control Pass through mode, the Display shall send a 7-byte packet (followed by “CR”) in response to remote control unit (RCU) button activation. In this mode the remote control shall have no effect on the Display function. For example: “Volume+” will not change the volume of the Display, but instead only sends the “Volume+” code to the PC over the RS-232 port.

IR Pass Through-Function format Reply: (Command Type=”p”)

Name Length ID Command Type

Byte Count

1 Byte

2 Byte

Bytes order

1

2~3

1 Byte 4

RCU Code1 RCU Code2

(MSB)

(LSB)

1 Byte

1 Byte

5

6

CR 1 Byte
7

Example 1: Remote Control Pass-through when “VOL+” key is pressed for Display (#5)
Send (Hex Format)

Name Length ID

Hex

0x36

0x30 0x35

Command Type 0x70

RCU Code1 RCU Code2

(MSB)

(LSB)

0x31

0x30

CR 0x0D

Key
1 2 3 4 5 6 7 8 9 0 RECALL (LAST) INFO (DISPLAY)
ASPECT (ZOOM, SIZE) VOLUME UP (+)

Code (HEX)
01 02 03 04 05 06 07 08 09 0A 0B 0C 0D 0E 0F 10

Basic *3.1.1
V V V V V V V V V V
V

Optional *3.1.1
V V V V

136

VOLUME DOWN (-)

11

V

MUTE

12

V

CHANNEL/PAGE UP (+)/ BRIGHTNESS+

13

V

CHANNEL/PAGE DOWN (-)/ BRIGHTNESS-

14

V

POWER

15

V

SOURCES (INPUTS)

16

V

17

18

SLEEP

19

V

MENU

1A

V

UP

1B

V

DOWN

1C

V

LEFT (-)

1D

V

RIGHT (+)

1E

V

OK (ENTER, SET)

1F

V

EXIT

20

V

21

22

23

24

25

26

27

28

29

2A

2B

RED (F1)

2C

GREEN (F2)

2D

YELLOW (F3)

2E

BLUE (F4)

2F

NOTE: 1. This IR-pass-through code is different from the RCU key code. 2. Special control sequence for POWER key under IR-pass through mode. 2-1. When Display is OFF and receives the IR POWER code: Display will turn itself
on, then forward the POWER code to the host via RS-232.

137

2-2. When Display is ON and receives the IR POWER code: Display will forward the POWER code to the host via RS-232, then turn off itself.
2-3. When SET-POWER LOCK is enabled, the Display will not respond to POWER key pressing.
3. The VOLUME UP and VOLUME DOWN code will repeatedly output when you press and hold the keys.
138

Appendix

Troubleshooting

This section describes some common problems that you may experience when using the ViewBoard.

Problem or Issue
Remote Control is not working
The unit turns off unexpectedly

Possible Solutions 1. Check whether something is obstructing the display’s
remote control receiver.
2. Check whether the batteries in the remote control are installed correctly.
3. Check whether the batteries need to be replaced.
1. Check whether Sleep mode is enabled.
2. Check if there is a power outage in your area.
3. Turn on the display and see if the problem is with the signal and control system.

PC Mode Problem or Issue
No PC signal
Background streaking Unsupported format

Possible Solutions 1. Check the display settings. 2. Check the display resolution. 3. Adjust the Hs &Vs (synchronization) settings using
the OSD menu. 1. Choose auto adjust. 2. Adjust clock and phase. 1. Choose auto adjust. 2. Adjust clock and phase settings.

Touch Function Problem or Issue
Touch function does not work

Possible Solutions 1. Check that drivers are installed correctly. 2. Reinstall driver(s). 3. Check setup and align it. 4. Check whether the touch pen is working properly.

139

Video Not Working Properly

Problem or Issue

Possible Solutions

1. Check the Power status.

No picture/ No sound 2. Check the signal cable.

3. Check that the internal PC is installed correctly.

Picture is unclear or cuts in and out

1. Check the signal cable. 2. Check if other electronics are interrupting the signal.

Poor picture

1. Adjust chroma, brightness, and contrast settings in the menu.
2. Check the signal cable.

Audio Not Working Properly

Problem or Issue

Possible Solutions

1. Press the Mute/Unmute button.

No sound

2. Adjust the volume.

3. Check the audio cable.

1. Adjust the sound balance in the menu.

One speaker only

2. Check the sound control panel settings of the computer.

3. Check the audio cable.

140

Display Modes
HDMI Mode
Resolution
640 x 480 800 x 600 1024 x 768 1280 x 720 1280 x 768 1280 x 800 1280 x 960 1280 x 1024 1366 x 768 1400 x 1050 1440 x 900 1600 x 900 1680 x 1200 1920 x 1080 1920 x 1200 2560 x 1440 2560 x 1600 3440 x 1440 3840 x 2160 4096 x 2160 5120 x 2160

Refresh Rate (@)
60Hz 60Hz 60Hz 50Hz, 60Hz 60Hz 60Hz 60Hz 60Hz 60Hz 60Hz 60Hz 60Hz 60Hz 30Hz, 50Hz, 60Hz 60Hz 60Hz 60Hz 60Hz 30Hz, 60Hz 30Hz, 50Hz, 60Hz 30Hz

141

Maintenance

General Precautions · Make sure the device is turned off and the power cable is unplugged from the
power outlet. · Never spray or pour any liquid directly onto the screen or case. · Handle the device with care, as a darker-colored device, if scuffed, may show
marks more clearly than a lighter-colored device. · Do not use the system continuously for long periods of time. Cleaning the Screen · Wipe the screen with a clean, soft, lint-free cloth. This removes dust and other
particles. · If the screen is still not clean, apply a small amount of non- ammonia, non-
alcohol based glass cleaner onto a clean, soft, lint-free cloth; then wipe the screen. Cleaning the Case · Use a soft, dry cloth. · If the case is still not clean, apply a small amount of non-ammonia, non-alcohol based, mild non- abrasive detergent onto a clean, soft, lint-free cloth, then wipe the surface.
Disclaimer · ViewSonic® does not recommend the use of any ammonia or alcohol- based
cleaners on the display screen or case. Some chemical cleaners have been reported to damage the screen and/or case of the device. · ViewSonic® will not be liable for damage resulting from use of any ammonia or alcohol-based cleaners.
NOTE:If condensation appears between the glass and the panel, keep the display turned on until the moisture disappears.
142

Regulatory and Service Information

Compliance Information
This section addresses all connected requirements and statements regarding regulations. Confirmed corresponding applications shall refer to nameplate labels and relevant markings on the unit.
FCC Compliance Statement
This device complies with part 15 of FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy, and if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
· Reorient or relocate the receiving antenna. · Increase the separation between the equipment and receiver. · Connect the equipment into an outlet on a circuit different from that to which
the receiver is connected. · Consult the dealer or an experienced radio/TV technician for help.
Warning: You are cautioned that changes or modifications not expressly approved by the party responsible for compliance could void your authority to operate the equipment.
Industry Canada Statement
CAN ICES-003(B) / NMB-003(B)
CE Conformity for European Countries
The device complies with the EMC Directive 2014/30/EU and Low Voltage Directive 2014/35/EU.
143

The following information is only for EU-member states: The mark shown to the right is in compliance with the Waste Electrical and Electronic Equipment Directive 2012/19/EU (WEEE). The mark indicates the requirement NOT to dispose of the equipment as unsorted municipal waste, but use the return and collection systems according to local law.

Declaration of RoHS2 Compliance This product has been designed and manufactured in compliance with Directive 2011/65/EU of the European Parliament and the Council on restriction of the use of certain hazardous substances in electrical and electronic equipment (RoHS2 Directive) and is deemed to comply with the maximum concentration values issued by the European Technical Adaptation Committee (TAC) as shown below:

Substance
Lead (Pb) Mercury (Hg) Cadmium (Cd) Hexavalent Chromium (Cr6) Polybrominated biphenyls (PBB) Polybrominated diphenyl ethers (PBDE) Bis (2-ethylhexyl) phthalate (DEHP) Butyl benzyl phthalate (BBP) Dibutyl phthalate (DBP) Diisobutyl phthalate (DIBP)

Proposed Maximum Concentration 0.1% 0.1% 0.01% 0.1% 0.1%
0.1%
0.1% 0.1% 0.1% 0.1%

Actual Concentration
< 0.1% < 0.1% < 0.01% < 0.1% < 0.1%
< 0.1%
< 0.1% < 0.1% < 0.1% < 0.1%

Certain components of products as stated above are exempted under the Annex III of the RoHS2 Directives as noted below:
· Copper alloy containing up to 4% lead by weight.
· Lead in high melting temperature type solders (i.e. lead-based alloys containing 85% by weight or more lead).
· Electrical and electronic components containing lead in a glass or ceramic other than dielectric ceramic in capacitors, e.g. piezoelectronic devices, or in a glass or ceramic matrix compound.
· Lead in dielectric ceramic in capacitors for a rated voltage of 125V AC or 250V DC or higher.

144

ENERGY STAR Statement
ENERGY STAR is a U.S. Environmental Protection Agency voluntary program that helps businesses and individuals save money and protect our climate through superior energy efficiency. Products that earn the ENERGY STAR prevent greenhouse gas emissions by meeting strict energy efficiency criteria or requirements set by the U.S. Environmental Protection Agency. As an ENERGY STAR Partner, ViewSonic is determined to meet the Energy star Guidelines and mark all certified models with the ENERGY STAR logo. The following logo appears on all ENERGY STAR-certified models:
NOTE:The power management features significantly reduce energy consumption when the product is not in use. Power management allows the device to automatically enter a low power “sleep” mode after a defined period of inactivity. And the power management features also enter Sleep Mode or Off Mode within 5 minutes of being disconnected from a host computer. Please note any change in energy settings will increase energy consumption.
Indian Restriction of Hazardous Substances Restriction on Hazardous Substances statement (India). This product complies with the “India E-waste Rule 2011” and prohibits use of lead, mercury, hexavalent chromium, polybrominated biphenyls or polybrominated diphenyl ethers in concentrations exceeding 0.1 weight % and 0.01 weight % for cadmium, except for the exemptions set in Schedule 2 of the Rule. Product Disposal at End of Product Life
ViewSonic® respects the environment and is committed to working and living green. Thank you for being part of Smarter, Greener Computing. Please visit the ViewSonic® website to learn more.
USA & Canada: https://www.viewsonic.com/us/go-green-with-viewsonic
Europe: https://www.viewsonic.com/eu/go-green-with-viewsonic
Taiwan: https://recycle.epa.gov.tw/
145

Copyright Information
Copyright© ViewSonic® Corporation, 2023. All rights reserved. Macintosh and Power Macintosh are registered trademarks of Apple Inc. Microsoft, Windows, and the Windows logo are registered trademarks of Microsoft Corporation in the United States and other countries. ViewSonic® and the three birds logo are registered trademarks of ViewSonic® Corporation. VESA is a registered trademark of the Video Electronics Standards Association. DPMS, DisplayPort, and DDC are trademarks of VESA.
ENERGY STAR® is a registered trademark of the U.S. Environmental Protection Agency (EPA).
As an ENERGY STAR® partner, ViewSonic® Corporation has determined that this product meets the ENERGY STAR® guidelines for energy efficiency. Disclaimer: ViewSonic® Corporation shall not be liable for technical or editorial errors or omissions contained herein; nor for incidental or consequential damages resulting from furnishing this material, or the performance or use of this product. In the interest of continuing product improvement, ViewSonic® Corporation reserves the right to change product specifications without notice. Information in this document may change without notice. No part of this document may be copied, reproduced, or transmitted by any means, for any purpose without prior written permission from ViewSonic® Corporation.
IFP105S_UG_ENG_1d_20231206
146

Customer Service

For technical support or product service, see the table below or contact your reseller.
NOTE:You will need the product’s serial number.

Country/ Region

Website

Country/ Region

Website

Asia Pacific & Africa

Australia (China)

www.viewsonic.com/au/ www.viewsonic.com.cn

Bangladesh ()

www.viewsonic.com/bd/ www.viewsonic.com/hk/

Hong Kong (English)

www.viewsonic.com/hk-en/

India

www.viewsonic.com/in/

Indonesia (Japan)

www.viewsonic.com/id/ www.viewsonic.com/jp/

Israel Korea

www.viewsonic.com/il/ www.viewsonic.com/kr/

Malaysia

www.viewsonic.com/my/

Middle East

www.viewsonic.com/me/

Myanmar

www.viewsonic.com/mm/

Nepal

www.viewsonic.com/np/

New Zealand

www.viewsonic.com/nz/

Pakistan

www.viewsonic.com/pk/

Philippines (Taiwan)

www.viewsonic.com/ph/ www.viewsonic.com/tw/

Singapore

www.viewsonic.com/sg/ www.viewsonic.com/th/

Vit Nam

www.viewsonic.com/vn/

South Africa & Mauritius www.viewsonic.com/za/

Americas

United States

www.viewsonic.com/us

Canada

www.viewsonic.com/us

Latin America

www.viewsonic.com/la

Europe

Europe

www.viewsonic.com/eu/

France

www.viewsonic.com/fr/

Deutschland

www.viewsonic.com/de/

www.viewsonic.com/kz/

www.viewsonic.com/ru/

España

www.viewsonic.com/es/

Türkiye

www.viewsonic.com/tr/

www.viewsonic.com/ua/

United Kingdom

www.viewsonic.com/uk/

147

Limited Warranty

ViewSonic® Smart White Board
What the warranty covers: ViewSonic® warrants its products to be free from defects in material and workmanship during the warranty period. If a product proves to be defective in material or workmanship during the warranty period, ViewSonic® will, at its sole option, and as your sole remedy, repair or replace the product with a similar product. Replacement Product or parts may include remanufactured or refurbished parts or components. The repair or replacement unit or parts or components will be covered by the balance of the time remaining on the customer’s original limited warranty and the warranty period will not be extended. ViewSonic® provides no warranty for any third- party software whether included with the product or installed by the customer, installation of any unauthorized hardware parts or components (e.g. Projector Lamps). (Please refer to: “What the warranty excludes and does not cover” section).
Who the warranty protects: This warranty is valid only for the first consumer purchaser.
What the warranty excludes and does not cover: · Any product on which the serial number has been defaced, modified, or
removed. · Damage, deterioration, or malfunction resulting from:
Accident, misuse, neglect, fire, water, lightning, or other acts of nature, unauthorized product modification, or failure to follow instructions supplied with the product.
Repair or attempted repair by anyone not authorized by ViewSonic®. Damage to or loss of any programs, data, or removable storage media. Normal wear and tear. Removal or installation of the product. · Software or data loss occurring during repair or replacement. · Any damage of the product due to shipment. · Causes external to the product, such as electric power fluctuations or failure. · Use of supplies or parts not meeting ViewSonic’s specifications. · Failure of owner to perform periodic product maintenance as stated in the User Guide.
148

· Any other cause which does not relate to a product defect. · Damage caused by static (non-moving) images displayed for lengthy periods of
time (also referred to as image burn-in). · Software – Any third-party software included with the product or installed by the
customer. · Hardware/Accessories/Parts/Components ­ Installation of any unauthorized
hardware, accessories, consumable parts or components (e.g. Projector Lamps). · Damage to, or abuse of, the coating on the surface of the display through
inappropriate cleaning as described in the product User Guide. · Removal, installation, and set-up service charges, including wall-mounting of the
product.
How to get service: · For information about receiving service under warranty, contact ViewSonic®
Customer Support (Please refer to the “Customer Service” page). You will need to provide your product’s serial number. · To obtain warranty service, you will be required to provide: (a) the original dated sales slip, (b) your name, (c) your address, (d) a description of the problem, and (e) the serial number of the product. · Take or ship the product, freight prepaid, in the original container to an authorized ViewSonic® service center or ViewSonic®. · For additional information or the name of the nearest ViewSonic® service center, contact ViewSonic®.
Limitation of implied warranties: There are no warranties, express or implied, which extend beyond the description contained herein including the implied warranty of merchantability and fitness for a particular purpose.
149

Exclusion of damages: ViewSonic’s liability is limited to the cost of repair or replacement of the product. ViewSonic® shall not be liable for: · Damage to other property caused by any defects in the product, damages
based upon inconvenience, loss of use of the product, loss of time, loss of profits, loss of business opportunity, loss of goodwill, interference with business relationships, or other commercial loss, even if advised of the possibility of such damages. · Any other damages, whether incidental, consequential or otherwise. · Any claim against the customer by any other party. · Repair or attempted repair by anyone not authorized by ViewSonic®.
Effect of state law: This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. Some states do not allow limitations on implied warranties and/or do not allow the exclusion of incidental or consequential damages, so the above limitations and exclusions may not apply to you.
Sales outside the U.S.A. and Canada: For warranty information and service on ViewSonic® products sold outside of the U.S.A. and Canada, contact ViewSonic® or your local ViewSonic® dealer. The warranty period for this product in mainland China (Hong Kong, Macao, and Taiwan Excluded) is subject to the terms and conditions of the Maintenance Guarantee Card. For users in Europe and Russia, full details of warranty provided can be found at: http://www.viewsonic.com/eu/ under “Support/Warranty Information”.
Smart White Board Warranty Term Template In UG VSC_TEMP_2013
150

Mexico Limited Warranty
ViewSonic® Smart White Board
What the warranty covers: ViewSonic® warrants its products to be free from defects in material and workmanship, under normal use, during the warranty period. If a product proves to be defective in material or workmanship during the warranty period, ViewSonic® will, at its sole option, repair or replace the product with a like product. Replacement product or parts may include remanufactured or refurbished parts or components & accessories.
Who the warranty protects: This warranty is valid only for the first consumer purchaser.
What the warranty excludes and does not cover: · Any product on which the serial number has been defaced, modified or
removed. · Damage, deterioration, or malfunction resulting from:
Accident, misuse, neglect, fire, water, lightning, or other acts of nature, unauthorized product modification, unauthorized attempted repair, or failure to follow instructions supplied with the product.
Causes external to the product, such as electrical power fluctuations or failure.
Use of supplies or parts not meeting ViewSonic®’s specifications. Normal wear and tear. Any other cause which does not relate to a product defect. · Any product exhibiting a condition commonly known as “image burn-in” which results when a static image is displayed on the product for an extended period of time. · Removal, installation, insurance, and set-up service charges.
151

How to get service:
For information about receiving service under warranty, contact ViewSonic® Customer Support (Please refer to the attached “Customer Service” page). You will need to provide your product’s serial number, so please record the product information in the space provided below on your purchase for your future use. Please retain your receipt of proof of purchase to support your warranty claim.

For Your Records
Product Name: Document Number: Purchase Date: If so, what date does warranty expire?

Model Number: Serial Number: Extended Warranty Purchase?

(Y/N)

· To obtain warranty service, you will be required to provide (a) the original dated sales slip, (b) your name, (c) your address, (d) a description of the problem, and (e) the serial number of the product.
· Take or ship the product, in the original container packaging, to an authorized ViewSonic® service center.
· Round trip transportation costs for in-warranty products will be paid by ViewSonic®.

Limitation of implied warranties:
There are no warranties, express or implied, which extend beyond the description contained herein including the implied warranty of merchantability and fitness for a particular purpose.

Exclusion of damages:
ViewSonic®’s liability is limited to the cost of repair or replacement of the product. ViewSonic® shall not be liable for:
· Damage to other property caused by any defects in the product, damages based upon inconvenience, loss of use of the product, loss of time, loss of profits, loss of business opportunity, loss of goodwill, interference with business relationships, or other commercial loss, even if advised of the possibility of such damages.
· Any other damages, whether incidental, consequential or otherwise.
· Any claim against the customer by any other party.
· Repair or attempted repair by anyone not authorized by ViewSonic®.

152

Contact Information for Sales & Authorized Service (Centro Autorizado de Servicio) within Mexico:
Name, address, of manufacturer and importers: México, Av. de la Palma #8 Piso 2 Despacho 203, Corporativo Interpalmas, Col. San Fernando Huixquilucan, Estado de México Tel: (55) 3605-1099 http://www.viewsonic.com/la/soporte/index.htm
NÚMERO GRATIS DE ASISTENCIA TÉCNICA PARA TODO MÉXICO: 001.866.823.2004

Hermosillo:
Distribuciones y Servicios Computacionales SA de CV. Calle Juarez 284 local 2 Col. Bugambilias C.P: 83140 Tel: 01-66-22-14-9005 E-Mail: [email protected]

Villahermosa:
Compumantenimietnos Garantizados, S.A. de C.V. AV. GREGORIO MENDEZ #1504 COL, FLORIDA C.P. 86040 Tel: 01 (993) 3 52 00 47 / 3522074 / 3 52 20 09 E-Mail: [email protected]

Puebla, Pue. (Matriz): RENTA Y DATOS, S.A. DE C.V. Domicilio: 29 SUR 721 COL. LA PAZ 72160 PUEBLA, PUE. Tel: 01(52).222.891.55.77 CON 10 LINEAS E-Mail: [email protected]
Chihuahua: Soluciones Globales en Computación C. Magisterio # 3321 Col. Magisterial Chihuahua, Chih. Tel: 4136954 E-Mail: [email protected]
Distrito Federal: QPLUS, S.A. de C.V. Av. Coyoacán 931 Col. Del Valle 03100, México, D.F. Tel: 01(52)55-50-00-27-35 E-Mail : [email protected]
Guerrero Acapulco: GS Computación (Grupo Sesicomp) Progreso #6-A, Colo Centro 39300 Acapulco, Guerrero Tel: 744-48-32627
MERIDA: ELECTROSER Av Reforma No. 403Gx39 y 41 Mérida, Yucatán, México CP97000 Tel: (52) 999-925-1916 E-Mail: [email protected]

Veracruz, Ver.: CONEXION Y DESARROLLO, S.A DE C.V. Av. Americas # 419 ENTRE PINZÓN Y ALVARADO Fracc. Reforma C.P. 91919 Tel: 01-22-91-00-31-67 E-Mail: [email protected]
Cuernavaca: Compusupport de Cuernavaca SA de CV Francisco Leyva # 178 Col. Miguel Hidalgo C.P. 62040, Cuernavaca Morelos Tel: 01 777 3180579 / 01 777 3124014 E-Mail: [email protected]
Guadalajara, Jal.: SERVICRECE, S.A. de C.V. Av. Niños Héroes # 2281 Col. Arcos Sur, Sector Juárez 44170, Guadalajara, Jalisco Tel: 01(52)33-36-15-15-43 E-Mail: [email protected]
Monterrey: Global Product Services Mar Caribe # 1987, Esquina con Golfo Pérsico Fracc. Bernardo Reyes, CP 64280 Monterrey N.L. México Tel: 8129-5103 E-Mail: [email protected]
Oaxaca, Oax.: CENTRO DE DISTRIBUCION Y SERVICIO, S.A. de C.V. Murguía # 708 P.A., Col. Centro, 68000, Oaxaca Tel: 01(52)95-15-15-22-22 Fax: 01(52)95-15-13-67-00 E-Mail. [email protected]

Tijuana:
STD Av Ferrocarril Sonora #3780 L-C Col 20 de Noviembr Tijuana, Mexico

FOR USA SUPPORT:
ViewSonic® Corporation 381 Brea Canyon Road, Walnut, CA. 91789 USA Tel: 800-688-6688 E-Mail: http://www.viewsonic.com

Smart White Board Warranty Term Template In UG VSC_TEMP_2013

153

References

• 优派中国 ViewSonic China | ViewBoard, LED LCD 液晶显示器, 投影机, 数位看板, 互动白板
• ViewSonic Europe | ViewBoards, Monitors, and Visual Solutions
• 뷰소닉 코리아 | 프로젝터, LCD 모니터, 디지털사이니지, 전자칠판등의 미국디스플레이 전문 기업
• ViewSonic
• vcastactivate.viewsonic.com

Read User Manual Online (PDF format)

Download This Manual (PDF format)

Download this manual  >>