DORMAN ‎902-5914 Engine Coolant Thermostat Housing User Manual

June 12, 2024
DORMAN

DORMAN ‎902-5914 Engine Coolant Thermostat Housing

Product Information

Dorman offers a range of products with different warranty durations based on the product category. The warranty duration varies from limited lifetime warranty to a 1-year limited warranty. The warranty coverage also depends on the type of vehicle and usage.

For all Dorman Products part categories not listed below, the warranty durations are as follows:

  • Limited Lifetime Warranty
  • Limited Warranty; 24 Months from the Date of Installation (12 Months for Fleet Vehicles)
  • Limited Warranty; 12 Months from the Date of Installation
  • 5-Years Limited Warranty, 50,000 Miles
  • 3-Years Limited Warranty, Unlimited Miles
  • 2-Years Limited Warranty, 36,000 Miles

For all Dayton Parts, LLC part categories not listed below, the warranty durations are as follows:

  • 1-Year Limited Warranty, Unlimited Miles
  • 2-Year Limited Warranty, 200,000 Miles
  • Limited Warranty, See Chart Below for Duration
  • 3-Year Limited Warranty, 300,000 Miles

The warranty statement clarifies that the seller is not responsible for any type of incidental, consequential, or special damages. It also excludes other warranties, including implied warranties of fitness for a particular purpose and merchantability.

Product Usage Instructions

If you need to replace any parts covered by the warranty, follow the steps below:

  1. Bring the used part and the original sales receipt to the store of purchase.
  2. Present these items to the retailer or website from whom you originally purchased the product.
  3. The seller, as your exclusive remedy, will replace the product free of charge through the original point of purchase.

It’s important to note that federal and/or state laws may provide additional warranties for the product, and some states may not allow the exclusion or limitation of incidental or consequential damages.

For more vehicle applications and technical details, visit dormanproducts.com.

WARRANTY DURATION BY PRODUCT

Product Category Warranty Duration
All Dorman Products Part Categories Not Listed Below **Limited Lifetime

Warranty**
•   Hybrid Batteries| Limited Warranty; 24 Months from the Date of Installation (12 Months for Fleet Vehicles)
•   Remanufactured Diesel Fuel Injectors,

•   Remanufactured Diesel Fuel Pumps,

•   Remanufactured Diesel High-Pressure Oil Pumps

| Limited Warranty; 12 Months from the Date of Installation
•   Manifold Converters| 5-Years Limited Warranty, 50,000 Miles
•   Dorman HD Solutions® Products| 3-Years Limited Warranty, Unlimited Miles
•   Light Duty Diesel Particulate Filter (DPF) Products,

•   Light Duty Diesel Oxidation Catalyst (DOC) Products

| 2-Years Limited Warranty, 36,000 Miles
**All Dayton Parts, LLC Part Categories Not Listed Below*| 1-Year Limited Warranty, Unlimited Miles
•   Dayton CargoMaxx HD® Shock Absorbers| 2-Year Limited Warranty, 200,000 Miles
•   Dayton Parts® Air Disc Calipers, Clamping Mechanisms| Limited Warranty,
See Chart Below *for Duration
•   Dayton Parts® Air Springs| 3-Year Limited Warranty, 300,000 Miles
_
Note: (i) part numbers ending in “E”, which indicates an Economy part, will be warranted for 60 days only; and (ii) the terms with respect to any warranty for Dayton Parts® Air Disc Calipers, Clamping Mechanisms are set forth below._

  1. All Dorman Products and Dayton Parts Items Other than Dayton Parts® Air Disc Calipers, Clamping Mechanisms:
    Warranty Statement
    Seller warrants that, for the product and period stated in the table above, the product is free from defects in material and workmanship under normal use and service. This warranty becomes null and void if the damage is caused by: (i) misuse, abuse or accident; (ii) the attachment of any unauthorized accessory; (iii) alteration of the product; (iv) improper installation, including, but not limited to, use of improper tools; (v) exposure to harsh weather, road debris and other road hazards, and/or chemicals;
    (vi) lack of proper maintenance; or (vii) unauthorized repairs. This warranty also becomes null and void if the product is opened or any sticker is tampered with, broken, or missing, or if the damage is caused by any other condition that is beyond the control of seller. As noted in the table above, separate warranty durations may apply for some products if used in vehicle fleets, defined as groups of motor vehicles owned or leased by a business, government agency or other organization rather than by an individual or family. Typical examples are vehicles operated by car rental companies, trucking fleets, taxicab companies, public utilities, public bus companies, and police departments.
    IN ALL CASES, SELLER SHALL NOT BE RESPONSIBLE FOR ANY TYPE OF INCIDENTAL, CONSEQUENTIAL, OR SPECIAL DAMAGES. ALL OTHER WARRANTIES, INCLUDING THE IMPLIED WARRANTIES OF FITNESS FOR A PARTICUALR PURPOSE AND THE IMPLIED WARRANTY OF MERCHANTABILITY, ARE EXCLUDED.
    Warranty Procedure
    With respect to all Dorman Products parts categories, as your exclusive remedy the seller will replace free of charge through the original point of purchase (e.g. the retailer or website from whom you originally purchased the product) any product that in seller’s reasonable determination does not comply with the foregoing warranty statement. Should you need to replace any parts covered by this warranty, please see the store of purchase with your used part and original sales receipt.
    With respect to all Dayton Parts, LLC parts categories (excluding Dayton Parts® Air Disc Products), as your exclusive remedy the seller will, at its sole option, repair or replace or, in the case of its Distributors only, provide credit equal to the purchase price of any product sold by seller which is returned to seller within twelve (12) months after its first retail sale because of a claimed defect where the product, in seller’s reasonable determination, does not comply with the foregoing warranty statement.

  2. Warranty with Respect to Dayton Parts® Air Disc Calipers, Clamping Mechanisms Only:
    Warranty Statement
    Seller warrants to the original retail purchaser that Dayton Parts® Air Disc products sold for replacement of the products listed in the chart below are free from defects in materials and workmanship under normal use and service, provided only Dayton Parts® brake pads, rotors, and brake chambers are used for the applicable time and mileage limits in the chart below (whichever comes first) from the date of original retail purchase and where the proper product is used for the application based on OEM specifications or seller’s approval. This limited warranty applies for Dayton Parts® Air Disc products sold for vehicles operated in the USA and Canada.

Manufacturer Operation Period Miles

•   Bendix – ADB22X

•   Meritor – EX225

•   Wabco MAXXUS and PAN 22

| On-Highway| 5-Years| 500,000
Off-Highway| 1-Year| Unlimited

† On-Highway means vehicle operates 100% of the time on-highway. Off-Highway means any mixed use (both on-highway and off- highway) or operated completely off-highway.
‡ Use of non-Dayton Parts® brake pads, brake chambers, or rotors reduces the warranty coverage to 1 year for on-highway operation and 6 months for off- highway applications.

This warranty becomes null and void if the damage is caused by: (i) misuse, abuse or accident; (ii) the attachment of any unauthorized accessory or non- approved parts, such as brake chambers, rotors and disc brake calipers; (iii) alteration of the product; (iv) improper installation, including, but not limited to, use of improper tools and the misapplication of air disc pads; (v) exposure to harsh weather, road debris and other road hazards, and/or chemicals; (vi) lack of proper maintenance; or (vii) unauthorized repairs. This warranty also becomes null and void if the product is opened or any sticker is tampered with, broken, or missing, or if the damage is caused by any other condition that is beyond the control of seller. Normal wear and tear of brake pads, rotors (including the ABS tone ring), and chambers are not covered under this warranty.

IN ALL CASES, SELLER SHALL NOT BE RESPONSIBLE FOR ANY TYPE OF INCIDENTAL, CONSEQUENTIAL, OR SPECIAL DAMAGES. ALL OTHER WARRANTIES, INCLUDING THE IMPLIED WARRANTIES OF FITNESS FOR A PARTICUALR PURPOSE AND THE IMPLIED WARRANTY OF MERCHANTABILITY, ARE EXCLUDED.

Warranty Procedure
Product which is claimed to be defective must be returned freight prepaid within thirty (30) days of when the alleged defect is first discovered via authorized aftermarket Dayton Parts distributor. Seller will inspect the product and will make the final determination of warranty eligibility. Seller will, at its sole option, repair or replace the product where, in seller’s reasonable determination, such product does not comply with the foregoing warranty statement. The replacement product provided under a warranty claim will be warranted only for the remaining warranty time or miles on the product that was replaced. For warranty claims to be valid, both sets of disc pads from the affected axle (meaning curbside and roadside) must be returned to seller for its inspection. You must clearly mark the return with the Return Merchandise Authorization (RMA) number provided by seller’s customer service.

Notices

Federal and/or state laws may provide you with other warranties for this product. Some states may not allow the exclusion or limitation of incidental or consequential damages.

Dorman Products, Inc. | Get vehicle applications and technical details at dormanproducts.com
Corporate Office and Customer Service: 1-800-523-2492 | Tech Line: 1-866-933-2911
© 2022 No reproduction in whole or in part without prior written approval.

Dorman-Warranty-by-Products_663336898

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