AJAX 4480 Wireless Indoor Glass Break Detector User Manual

: June 1, 2024
: ajax

AJAX 4480 Wireless Indoor Glass Break Detector

AJAX-4480-Wireless-Indoor-Glass-Break-Detector-product

Product Information

Specifications

Product Name: GlassProtect
Breakage detector with two-stage glass break detection
Features: LED indicator, Microphone hole, SmartBracket mounting panel, Tamper button, Connector for third-party wired detector, QR code for device pairing, Power button

FAQ

Q: How does GlassProtect minimize false alarms?
- A: GlassProtect uses a two-stage glass break detection system that differentiates between low and high-frequency sounds of glass breaking, reducing false triggering.
Q: Can GlassProtect detect breaking of film-covered glass?
- A: No, GlassProtect does not react to film-covered glass. For such cases, consider using DoorProtect Plus wireless opening detector with shock and tilt sensors.

Introduction

GlassProtect is a wireless indoor glass break detector recognizing the sound of shattering the glass at a distance of up to 9 meters. GlassProtect can operate up to 7 years from a pre-installed battery and has a socket for connecting a third-party wired detector.
GlassProtect connects to the Ajax system via the protected Jeweller radio protocol. The communication range is up to 1,000 meters in line of sight. Also, GlassProtect can be connected to third-party security systems using the uartBridge or ocBridge Plus integration modules.

Users can congure GlassProtect via the Ajax app for macOS, Windows, iOS, or Android. The system notifies users of all events through push notifications, SMS, and calls (if activated). The user can connect the Ajax system to the central monitoring station of a security company.

Buy breakage detector GlassProtect

Functional elements

AJAX-4480-Wireless-Indoor-Glass-Break-Detector-fig-1

LED indicator.
Microphone hole.
SmartBracket mounting panel. To remove it, slide the panel down.
Connector for a third-party wired detector with the NC (normally closed) type of contact.
QR code with the device ID. Used to pair the device with an Ajax system.
Device power button.
Tamper button. Triggered when there is an attempt to tear the detector off the surface or remove it from the mounting panel.

Operating Principle

GlassProtect uses a sensitive electret microphone to detect the sound of glass breaking, consisting of a low-frequency hit sound and high-frequency crashing sound of glass shatters. Such two-stage glass break detection decreases the risk of false triggering.

GlassProtect detector does not react to the breaking of the film-covered glass: shockproof, sunscreen, decorative, or any other type of film. To detect the breaking of such kind of glass, we recommend using the DoorProtect Plus wireless opening detector with shock and tilt sensors.

AJAX-4480-Wireless-Indoor-Glass-Break-Detector-fig-2

Connecting

Detector Connection to hub

Before starting connection:

Following the hub user guide, install the Ajax app Create the account, add the hub, and create at least one room.
Switch on the hub and check the internet connection (via Ethernet cable and/or GSM network).
Make sure that the hub is disarmed and does not update by checking its status in the Ajax app.

Warning

Only users with administrator rights can add the device to the hub.

Pairing the detector with hub:

Select Add Device in the Ajax app.
Name the device, scan or type the QR code (located on the detector body and packaging), and select the location room.
Tap Add — the countdown will start.
Switch on the device.

For detection and pairing to occur, the detector should be located within the coverage area of the wireless network of the hub (at a single protected object).The connection request is transmitted for a short time: at the moment of switching on the device.

If the device failed to pair (LED blinks once per second), switch it off for 5 seconds and retry. The detector connected to the hub appears in the list of devices in the app. The update of the detector statuses in the list depends on the device ping interval set in the hub settings (the default value is 36 seconds).

Connecting to Third-Party Systems

To connect the detector to a third-party central unit using the uartBridge or uartBridge plus integration module, follow the recommendations in the usermanual of the respective device.

States

The states screen contains information about the device and its current parameters. Find the GlassProtect states in the Ajax app:

Go to the Devices – tab.
Select GlassProtect from the list.

Parameter	Meaning

Temperature

| Temperature of the detector, measured on the processor and changes gradually.

Acceptable error between the value in the app and the room temperature — 2°C.

The value is updated as soon as the detector identifies a temperature change of at least 2°C.

You can configure a scenario by temperature to control automation devices

Learn more

Jeweller Signal Strength

| Signal strength between the hub/range extender and the opening detector.

We recommend installing the detector in places where the signal strength is 2–3 bars

Connection via Jeweller

| Connection status between the hub/range extender and the detector:

Online — the detector is connected with the hub/range extender

Offline — the detector has lost connection with the hub/range extender

ReX range extender name

| Displays the status of using a radio signal range extender
---|---

Battery Charge

| Battery level of the device. Displayed as a percentage

How battery charge is displayed in Ajax apps

Lid

| The tamper state, which reacts to the detachment of or damage to the detector body

Sensitivity

| Selecting the sensitivity level of the microphone:

Low Normal High

The sensitivity level is selected based on the results of the detection zone test

External contact

| Status of the external detector connection to GlassProtect

Always Active

| If the option is active, the detector is always in armed mode and notifies about alarms

Learn more

Permanent Deactivation| Shows the status of the device permanent deactivation function:

No — the device operates normally and transmits all events

Lid only — the hub administrator has disabled notifications about triggering on the device body

Entirely — the device is completely excluded from the system operation by the hub administrator. The device does not follow system commands and does not report alarms or other events

| By number of alarms — the device is automatically disabled by the system when the number of alarms is exceeded (specified in the settings for Devices Auto Deactivation). The feature is configured in the Ajax PRO app

By timer — the device is automatically disabled by the system when the recovery timer expires (specified in the settings for Devices Auto Deactivation). The feature is configured in the Ajax PRO app

---|---
Alarm Reaction

Operating Mode

| Shows how the detector reacts to alarms:

Instant Alarm — the armed detector immediately reacts to a threat and raises the alarm.

Entry/Exit — when a delay is set, the armed device starts the countdown and doesn’t raise the alarm even if triggered until the countdown ends.

Follower — the detector inherits the delays from Entry/Exit detectors. However, when the Follower is triggered individually, it immediately raises the alarm.

Delay When Entering, sec

| Entry delay (alarm activation delay) is the time you have to disarm the security system after entering the room.

Functions for the connected wired detector only.

What is delay when entering

Delay When Leaving, sec| Delay time when exiting. Delay when exiting (alarm activation delay) is the time you have to exit the room after arming the security system.

Functions for the connected wired detector only.

| What is delay when leaving
---|---

Night Mode Delay When Entering, sec

| The time of Delay When Entering in the Night mode. Delay when entering (alarm activation delay) is the time you have to disarm the security system after entering the premises.

Functions for the connected wired detector only.

What is delay when entering

Night Mode Delay When Leaving, sec

| The time of Delay When Leaving in the Night mode. Delay when leaving (alarm activation delay) is the time you have to exit the premises after the security system is armed.

Functions for the connected wired detector only.

What is delay when leaving

Firmware| Detector firmware version
Device ID| Device identifier
Device No.| Number of the device loop (zone)

Settings

To change the detector settings in the Ajax app:

Select the hub if you have several of them or if you are using the PRO app.
Go to the Devices – tab.
Select GlassProtect from the list.
Go to Settings by clicking on the .
Set the required parameters.
Click Back to save the new settings.

Setting	Meaning
Name	Detector name that can be changed. The name is displayed in the text of

SMS and notifications in the event feed.

The name can contain up to 12 Cyrillic characters or up to 24 Latin characters

Room| Selecting the virtual room to which GlassProtect is assigned. The name of the room is displayed in the text of SMS and notifications in the event feed
Alarm LED indication| Allows you to disable the flashing of the LED indicator during an alarm. Available for devices with firmware version 5.55.0.0 or higher

How to find the firmware version or the ID of the detector or device?

Sensitivity| Selecting the sensitivity level of the microphone:

Low Normal High

The sensitivity level is selected based on the results of the detection zone test

External contact

| If active, GlassProtect registers external detector alarms
Always Active| If the option is active, the detector is always in armed mode and notifies about alarms

Learn more

Alert with a siren if an external contact is open

| If active, s irens added to the system are activated in case of an external detector alarm

Alert with a siren if glass break detected

| If active, sirens added to the system are activated when the glass break detected
Chime Settings| Opens the settings of Chime.

How to set Chime What is Chime

---|---
Alarm Reaction

Operating Mode

| Specify how this device will react to alarms:

Instant Alarm — the armed detector immediately reacts to a threat and raises the alarm.

Entry/Exit — when a delay is set, the armed device starts the countdown and doesn’t raise the alarm even if triggered until the countdown ends.

Follower — the detector inherits the delays from Entry/Exit detectors. However, when the Follower is triggered individually, it immediately raises the alarm.

Delay When Entering, sec

| Selecting delay time when entering. Delay when entering (alarm activation delay) is the time you have to disarm the security system after entering the room.

Functions for the connected wired detector only.

What is delay when entering

Delay When Leaving, sec

| Selecting the delay time when exiting. Delay when exiting (alarm activation delay) is the time you have to exit the room after arming the security system.

Functions for the connected wired detector only.

What is delay when leaving

Arm in Night Mode

| If active, the detector will switch to armed mode when using Night mode
Night Mode Delay When Entering, sec| The time of Delay When Entering in the Night mode. Delay when entering (alarm activation
| delay) is the time you have to disarm the security system after entering the premises.

Functions for the connected wired detector only.

What is delay when entering

---|---
Night Mode Delay When Leaving, sec| The time of Delay When Leaving in the Night mode. Delay when leaving (alarm activation delay) is the time you have to exit the premises after the security system is armed.

Functions for the connected wired detector only.

What is delay when leaving

Jeweller Signal Strength Test| Switches the detector to the Jeweller signal strength test mode. The test allows you to check the signal strength between the hub and GlassProtect and determine the optimal installation site

What is Jeweller Signal Strength Test

Detection Zone Test

| Switches the detector to the detection area test

What is Detection Zone Test

Signal Attenuation Test| Switches the detector to the signal fade test mode (available in detectors with firmware version 3.50 and later )

What is Attenuation Test

User Guide| Opens GlassProtect User Guide in the Ajax app
Permanent Deactivation| Allows the user to disconnect the device without removing it from the system.

Three options are available:

No — the device operates normally and transmits all alarms and events

| Entirely — the device will not execute system commands or participate in automation scenarios, and the system will ignore device alarms and other notifications

Lid only — the system will ignore only notifications about the triggering of the device tamper button

Learn more about permanent deactivation of devices

The system can also automatically deactivate devices when the set number of alarms is exceeded or when the recovery timer expires.

Learn more about auto deactivation of devices

---|---

Unpair Device

| Disconnects the detector from the hub and deletes its settings

How to set Chime

Chime is a sound signal that indicates the triggering of the opening detectors when the system is disarmed. The feature is used, for example, in stores, to notify employees that someone has entered the building.
Notifications are configured in two stages: setting up opening detectors and setting up sirens.

Learn more about Chime

GlassProtect settings

Before configuring the chime, make sure that a wired opening detector is connected toGlassProtect and that the External contact option is enabled in the GlassProtect settings in the Ajax app.

Go to the Devices – menu.
Select the GlassProtect detector.
Go to its settings by clicking the gear icon in the upper right corner.
Go to the Chime Settings menu.
Select the siren notification for the event If external contact is open (available if the External contact option is enabled).
Select the chime sound (siren tone): 1 to 4 short beeps. Once selected, the Ajax app will play the sound.
Click Back to save the settings.
Set up the required siren.

How to set up a siren for Chime

Indication

Event	Indication	Note

Turning on the detector

| Lights up green for about one second|
Detector connection to the

__hub, ocBridge Plus and

__uartBridge

|

Lights up continuously for a few seconds

|

Alarm / tamper activation

| Lights up green for about one second| Alarm is sent once in 5 seconds

Battery needs replacing

|

During the alarm, it slowly lights up green and slowly goes out

| Replacement of the detector battery is described in the

__Battery Replacement

manual

Functionality testing

The Ajax system allows conducting tests for checking the functionality of connected devices.
The tests do not start immediately but within a period of 36 seconds when using standard settings. The test time start depends on the settings of the detecting interval (the paragraph on “ Jeweller ” settings in hub settings).

Detector functionality testing

Having defined the location of the detector and having fixed the device with the bundled adhesive tape, test the detection zone.

Info

GlassProtect does not react to clapping!

Testing the detector

Hit the glass with your fist without breaking it. If the detector catches a low-frequency sound, the LED blinks. Simulate a high-frequency glass shattering sound for 1.5 seconds after the first hit with a special tool or hitting a glass with a metal object. After recognizing the sound, the detector switches off the LED indicator for a second.

Info

To be triggered when the system is armed, the detector needs to recognize sounds in thefollowing order: low-frequency sound (hit) first, then high- frequency sound (glass hattering, shards). Otherwise, the alarm will not go off.

Switch on/off all the appliances that usually operate in the room: generators, air conditioners, etc. If this triggers the detector, try to change the sensitivity or relocate GlassProtect.
Use the sensitivity level, at which the detector correctly passes both test stages and does not respond to any devices operating in the room.

Installing the device

Selecting the Location

AJAX-4480-Wireless-Indoor-Glass-Break-Detector-fig-6

Warning

In some cases, the household activity can cause false alarms

The location of GlassProtect depends on its remoteness from the hub, and obstacles hindering the radio signal transmission: walls, floors, large objects inside the room.

Warning

The device developed only for indoor use.
Check the Jeweller signal level at the installation location

If the signal level is low (one bar), we cannot guarantee the stable operation ofthe detector. Take all possible measures to improve the quality of the signal. At least, move the detector: even a 20 cm shift can significantly improve the quality of signal reception.

If after moving the device still has a low or unstable signal strength, use a radio signal range extender.

Do not install the detector:

outside the premises (outdoors);
nearby sirens and speakers;
nearby any metal objects or mirrors causing attenuation or screening of the signal;
at any places with fast air circulation (air fans, open windows or doors);
inside premises with the temperature and humidity beyond the range of permissible limits;
closer than 1 m to the hub.

GlassProtect recognizes glass break at a distance of up to 9 meters. Its microphone should be positioned no more than 90 degrees relative to the window (s).
Make sure that any curtains, plants, furniture, or other objects do not overcover the microphone opening.
If there are curtains on the window, place the detector between them and the window, for instance, at the window side jamb. Otherwise, curtains can mute the glass break sound, and the detector will not be triggered.

Detector installation procedure

Before installing the detector, make sure that you have selected the optimal location that follows the guidelines of this manual!

Fix the SmartBracket attachment panel using bundled screws. If you use any other attachment tools, make sure that they do not damage or deform the attachment panel.
- Info: Use double-side adhesive tape only for temporary attachment of the detector. The tape runs dry with time, which can cause falling, false triggering, and detector malfunction.
Put the detector on the attachment panel. When the detector is fi xed inSmartBracket, it blinks with LED, signalling that the tamper is closed.

If LED doesn’t blink after fi xing in SmartBracket, check the status of the tamperin the Ajax app and then the fi xing tightness of the panel.
If someone detaches the detector from the surface or takes it off the attachment panel, the security system notifies you.

Connecting a Wired Detector

A wired detector with an NC (normally closed) contact type can be connected toGlassProtect using the in-built terminal clamp.
We recommend installing the wired detector at a distance no longer than 1meter to GlassProtect. Longer wire length increases the risk of its damage andreduces the quality of communication between the detectors.

To put out the wire from the detector body, break out the plug:

If the connected wired detector is triggered, you receive the notification.

Maintenance

Check the operational capability of the detector regularly.
Clean the detector body from dust, spider web, and other contaminants as they appear. Use soft dry napkin suitable for tech equipment.

Warning

Do not use any substances containing alcohol, acetone, gasoline, and other active solvents to clean the detector.

The pre-installed battery ensures up to 7 years of autonomous operation (withthe 5 minutes ping interval by the hub). If the detector battery is low, the system notifies the user, and the LED indicator smoothly lights up and goes off if a glassbreak is detected or the tamper is triggered.

How long Ajax devices operate on batteries, and what affects this Battery Replacement

Tech specs

Sensitive element	Electret microphone
Glass break detection distance	Up to 9 m
Microphone coverage angle	180°
---	---
Tamper protection	Yes

Radio communication protocol

| Jeweller

__Learn more

Radio frequency band

| 866.0 – 866.5 MHz

868.0 – 868.6 MHz

868.7 – 869.2 MHz

905.0 – 926.5 MHz

915.85 – 926.5 MHz

921.0 – 922.0 MHz

Depends on the region of sale.

Compatibility

| Operates with all Ajax hubs, radio signal

__range extenders, ocBridge Plus,

__uartBridge

Compliance with standards

Complete Set

GlassProtect
SmartBracket mounting panel
Battery CR123A (pre-installed)
Outside-mounted terminal clamp
Installation kit
Quick start guide

Warranty

Warranty for the Limited Liability Company “Ajax Systems Manufacturing”products is valid for 2 years after the purchase and does not apply to the pre-installed battery.
If the device does not work correctly, you should first contact the support service — in half of the cases, technical issues can be solved remotely!