MIXX CUSTOM1 True Wireless Earbuds User Guide

May 15, 2024
MIXX

StreamBuds Custom

MIXX CUSTOM1 True Wireless Earbuds

TRUE WIRELESS EARBUDS
QUICK START GUIDE

CUSTOM1 True Wireless Earbuds

MIXX CUSTOM1 True Wireless Earbuds - Fig 1

MIXX CUSTOM1 True Wireless Earbuds - Fig 2

MIXX CUSTOM1 True Wireless Earbuds - Fig 3

IMPORTANT!
MIXX CUSTOM1 True Wireless Earbuds - Symbol 1 When first taking your earbuds out of the packaging, please remove protective film covering the charge points.

LET’S STAY CHARGED

Note: If your earbuds and charge case do not have any power when you first unpack them, place the earbuds into the charge case and plug the charge case into a USB port using the USB C cable [8] provided.

The Earbuds

A voice prompt “Battery low” allows for 2 minutes play time before the earbud(s) powers down stating “Battery low, power off”. The Earbuds LED Light [2] will flash WHITE once and will then switch off. Charge the earbuds using the Portable Charging Case [5] .
While charging, each Earbud LED Light [2] will be WHITE and once fully charged the LED Lights will turn off. Secure the earbuds by closing the lid.
When the earbuds are placed inside the case and the lid is closed, the charge indicator light (7) WHITE for 4 seconds to indicate charging and then turn off.

The Portable Charging Case
Always connect the case via the USB C port [6] , to a suitable USB wall charger, computer USB port or a power bank using the USB C charging cable (8) supplied. Plug the supplied cable into the USB C port [6] on the charge case.
The charge light indicator (7) will blink RED, on and off, to show the case is charging.

TIP: 15 MINUTE QUICK CHARGE
If you’re running low on power, charge your earbuds in the case for 15 minutes and get 2 hours extra play time while on the go

LET’S CONNECT

First time pairing
When you open the Portable Charging Case [4] both earbuds will turn on and connect together. A voice prompt will confirm with ‘Power on, pairing’. One Earbud LED Light [2] will flash WHITE to indicate pairing mode.
Go to the Bluetooth settings on your audio device to select ‘MIXX StreamBuds Custom’ from the list. Once paired successfully you will hear ‘Connected’ and the Earbud LED Lights [2] will turn off.
You can now enjoy your music, watch a video or take a call hands free. The earbuds will automatically reconnect to the last device they were paired with, confirming ‘Connected’.

FACTORY RESET
When in pairing mode, independently ‘tap’ 4 times until power off is announced, return bud to case. repeat with other bud. This will complete the Factory Reset process.

LET’S PLAY

Power on
Remove both earbuds from the case. They will automatically turn on and dual pair together. A voice prompt will state “Connected” as confirmation. To manually turn on, long press each Touch Sensor [1] and [3] for 3 seconds.
Power off
Place both earbuds in the case. This will automatically turn off the earbuds and the Bluetooth.

Play / Pause
Tap and hold either Touch Sensor [1] or [3] Increase Volume
Single tap RIGHT Touch Sensor [3] Decrease Volume
Single tap LEFT Touch Sensor [1] Previous Track
Double tap LEFT Touch Sensor [1] Skip Track
Double tap RIGHT Touch Sensor [3] Answer / End Call
Tap and hold either Touch Sensor [1] or [3] (Audio is picked up via the microphones [4] .)

You can customise your earbuds using the MIXX control app, see page 4 for further details

LET’S ASK GOOGLE ASSISTANT / SIRI

To activate Siri or Google Assistant, please use the MIXX Control app.
Your Voice Assist familiar ‘Beep’ will sound to confirm connection.
You can now ask Siri or Google Assistant a question or state a command.

LET’S INSTALL THE APP

Scan the QR code here to download the free MIXX Control app

https://bit.ly/3rwMiv0

Follow the on-screen instructions to create an account

MIXX CUSTOM1 True Wireless Earbuds - App 2

Follow the on-screen instructions to connect to your earphones

MIXX CUSTOM1 True Wireless Earbuds - Fig 4

HOW TO CUSTOMISE YOUR EARBUDS USING THE APP

Scan the QR code here to view our online tutorials (www.mixx- audio.com/pages/XXX) for instructions on how to customise your earbud settings.

LET’S BE SAFE

IT IS IMPORTANT THAT YOU PLEASE READ THIS SECTION COMPLETELY.
For your protection

Check with your doctor before use if you are fitted with a medical device such as a pacemaker or a programmable shunt.
Ensure the product is correctly connected using the manufacturer’s original accessories included with the product.
Do NOT make unauthorized alterations to this product. Product may contain small parts which can be a choking hazard.
Please keep the product out of reach from children under 6 and animals.
Whilst this product has been made using hypo-allergenic materials, you may suffer some skin irritation after prolonged use.
Do NOT listen to loud music for a long duration of time. We recommend turning the volume down before placing the device in your ears to avoid hearing damage.
Do NOT use the product while operating machinery, including cars, trucks or other vehicles.
Do NOT use noise cancelling mode or use your device in areas where the use of hearing is required for safety. e.g., while riding a bicycle, at a construction site or railroad etc.
Clean only with a dry cloth – Wipe off sweat from the earbuds and the charging case before charging.

IMPORTANT!
Do NOT use a non-certified PD or QC3 wall charger as this may damage the product. Only use the cable supplied to charge your device.
If your product has become damaged in any way, does not operate normally or has been dropped, please refer to a qualified person to have the product checked before continuing to use it.

WARNING:
This product contains a Lithium battery. Incorrect disposal of this battery may result in an explosion.
The operating temperature range for this product is 5º – 40º celsius. Please avoid exposing the product, charging case and cable connectors to prolonged rain, moisture, or liquid spills/splashing.
Please remove your device from your ears immediately if they emit any loud unusual noise or you experience a warming sensation.
If you experience any of the issues listed above, please turn off your device and contact MIXX Ltd on support@mixx-io.com

LET’S RECYCLE

**** This product can be recycled. Products bearing this symbol must NOT be thrown away with normal household waste. Take the product to a collection point designated for recycling of electronic devices. Find out more about return and collection points through your local authority.

THANKS!
Thanks for choosing our MIXX StreamBuds Custom. All of our products come with a 2 year warranty for peace of mind. Feedback is welcome, email us on support @mixx-io.com for any comments or queries.

FCC Compliance

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause  undesired operation. Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  • Reorient or relocate the  receiving antenna.
  • Increase the separation between the equipment and receiver.
  • Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help.

Changes or modifications to this product not authorized by Mixx could void the electromagnetic compatibility (EMC) and wireless compliance and negate your authority to operate the product.
This product has demonstrated EMC compliance under conditions that included the use of compliant peripheral devices and shielded cables between system components. It is important that you use compliant peripheral devices and shielded cables between system components to reduce the possibility of causing interference to radios, televisions, and other electronic devices. Responsible Party (contact for matters relating to FCC only):

FCC US Agent LLC
3722 Illinois Avenue
Saint Charles, IL 60174 USA. FCC ID: 2AXJ7-CUSTOM1
FCC ID: 2AXJ7-CUSTOM2
FCC ID: 2AXJ7-CUSTOM3

support@mixx-io.com
mixxaudio.com

MIXX Limited
5 The Pavilions, Brighton Road, Pease Pottage,
West Sussex, RH11 9BJ. United Kingdom

MIXX CUSTOM1 True Wireless Earbuds - Symbol 3

References

Read User Manual Online (PDF format)

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Download This Manual (PDF format)

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