Quality Heating Wifi Infrared Patio Heater Instruction Manual

June 1, 2024
Quality Heating

Quality Heating Wifi Infrared Patio Heater

Quality-Heating-Wifi-Infrared-Patio-Heater-product

Product Information

Specifications

  • Model Numbers: JH-NR18-13W, JH-NR24-13W
  • Heating Element: Infrared
  • Heating Method: Black Heater
  • Voltage: 230V/50Hz
  • Power Output: 1800W (JH-NR18-13W), 2400W (JH-NR24-13W)
  • Surface Temperature: Varies
  • IP Rating: Varies

FAQs

  • Q: Can users repair the heating device themselves?
    • A: Users cannot repair heating devices themselves. Please contact a service agent or a qualified professional for any repairs.
  • Q: What should I do if the heater stops working or the wires are damaged?
    • A: Immediately turn off the power and contact a service agent to inspect and repair the heater.

Precautions

Warning & Precautions

Read this manual carefully before using the device.
Always keep the manual in the immediate vicinity of the device or the place of use! Read all safety warnings and all instructions.
Failure to follow the warnings and instructions may result in electric shock, fire and/or serious injury. Save all warnings and instructions for future reference.
This appliance is not intended for use by children or persons with reduced physical, sensory or mental capabilities without parental supervision.

Warning: To prevent overheating, the heater must not be covered.

  1. If the power cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard.
  2. The heater must not be placed directly below a socket.
  3. Do not use the same socket together with other appliances in case of power overload.
  4. Make sure that the plug and socket make good contact.
  5. Only unplug the power cord when the power is turned off.
  6. Turn off the power immediately if the heater fails or the wires are broken.
  7. Users cannot repair heating appliances themselves. If the heating elements fail, contact an authorized service technician for maintenance.
  8. The surface of the radiant heater should not be covered and no objects should be hung on the equipment.
  9. The distance between the back of the radiant heater and the roof should be greater than 150 mm. No objects should be placed within a distance of 1000 mm in front of the radiant heater. The side must be at least 200mm away from the surrounding space.
  10. Before you clean the heater , the heater must first have cooled down completely.
  11. Users cannot repair the radiant heater. If the equipment is defective or requires maintenance, contact an authorized service technician.
  12. Install or use this heater in places with flammable substances or explosives
  13. To avoid accidents or personal injury, do not insert metal or foreign objects into the radiant heater.
  14. The surface of the radiant heating panel has a high temperature. The surface temperature can reach >50˚C~386˚C. Touching is prohibited to avoid personal injury.
  15. To avoid accidents, do not splash water into the heater .

Characteristics

Far infrared radiant heaters are produced according to a unique design and production technique. Using a specially coated aluminum panel, the heat generated by the heating element is transferred radiantly to people and objects with maximum efficiency. The heat radiated from the panel surface is absorbed by people, walls, floors and furniture, etc., just like sunlight. Infrared heating does not cause air movement, making the air cleaner as dust and particles are not disturbed and circulated. Traditional convection heating relies on air movement to distribute heat. The air remains less humid and gives you a feeling of fresh, comfortable warmth, comparable to the warmth of the sun.

  • Comfortable:
    • No wind, light or odor is generated during the operation of this product, so the indoor air is clean without floating dust
  • Energy saving:
    • High heat development and excellent heat distribution, consume less energy than traditional heating methods.
  • Trustworthy:
    • The indoor temperature can be adjusted freely, without limiting the heating season.
  • Physiotherapy:
    • The radiant heat can change the microcirculation of the body, the cell organization under the skin produces resonance, removes the barrier of microcirculation, adjusts and balances the nervous system, promotes metabolism and increases the physical strength of the body. It is very good for people’s health.

Technical information

Heating element Aluminium
Heating way Infrared heating (radiation)
Voltage 220-240V/50Hz
Surface temperature 50-386˚C
Frame Aluminium
IP class IPX4
Protection against overheating Yes
Power cord length 1.90m
Ambient temperature -30˚C ~ 40˚C
Relative humidity Maximum 95%
Model number Power (W) Voltage (V/Hz) Current (A)
JH-NR18-13W 1800W 230V/50Hz 7.8
JH-NR24-13W 2400W 10.4

Package Contents

1x Heater 1x Remote control
2x Adjustable brackets (set) 2x Sliding brackets
4x Screws (M6) 4x Flat washers (M6)
4x Spring washer (M6) 4x Nuts (M6)
4x Screws (M5) 4x Flat washers (M5)
4x Spring washer (M5) 4x Nuts (M5)
4x Expansion screws 2x Butterfly screws

Installation

Installation requirements

The heater must be installed by a qualified specialist.

  1. The fluctuation range of the supply voltage should be within ± 10%. If not, please check before installation.
  2. If there is a serious safety hazard in the user’s electrical environment, installation should be refused until the safety hazards have been eliminated.
  3. Electricity lines must be equipped with earth leakage protection and a main switch.
  4. The ground wire must be connected to the grounding device in the building. If this is not the case, please contact a professional installer. Do not connect the ground wire to the gas pipe, water pipe, lightning rod or telephone ground wire.

Installation Instructions

Model number Dimension A Dimension B (minimum)
JH-NR18-13W 1155mm 700mm
JH-NR24-13W 1655mm 1200mm

Quality-Heating-Wifi-Infrared-Patio-Heater-fig-1

  • Step 1: Remove the packaging material between both ends of the heater.Quality-Heating-Wifi-Infrared-Patio-Heater-fig-2
  • Step 2: Attach the adjustable bracket to the sliding bracket.
  • Step 3: Place the sliding brackets in the heater , as shown in the photo below.Quality-Heating-Wifi-Infrared-Patio-Heater-fig-4
  • Step 4: Attach the other part of the adjustable bracket to the wall/ceiling with the expansion screws.
  • Step 5: connect the 2 parts of the adjustable bracket together, making sure that the butterfly screws are properly tightened.

Installation diagram

Quality-Heating-Wifi-Infrared-Patio-Heater-fig-7

Inspect items after installation

To check Situation caused by improper installation
Is the installation stable? The device may vibrate or fall off.
Is the heat insulation sufficient? Damages nearby objects.
Is the supply voltage the same as the voltage stated in this manual?

Equipment malfunction.
Is the wire connection correct?| Equipment malfunction.
Is the electrical earth connected safely?| Risk of electricity leakage.

Instructions

Display

Quality-Heating-Wifi-Infrared-Patio-Heater-fig-8

  • Manual key:
    • Press the manual key button to turn the heater on and off and to set the heating level. Press and hold the manual key button longer to connect to WiFi.
  • Temperature sensor:
    • Measure the ambient temperature.
Remote control

Quality-Heating-Wifi-Infrared-Patio-Heater-fig-10

  1. ON/OFF button
    • Press the ON/OFF button to turn the heating on and off.
  2. Clock button
    • To ensure the remote control is enabled, the current time is 00:00 (see Figure 2-1)

Quality-Heating-Wifi-Infrared-Patio-Heater-fig-11

  • 5. Press the Clock button, the hour will flash. Press the up or down button to set the hour. (see in figure 2-2)
  • 6. Press the Clock button again, the minutes will flash. Press the up or down button to set the hour. (see in figure 2-3)
  • 7. Press the Clock button again, the seconds will flash. Press the up or down button to set the hour. (see in figure 2-4)
  • 8. Press the Clock button again, the display will stop flashing and the settings are completed.

Quality-Heating-Wifi-Infrared-Patio-Heater-fig-12

  1. Heat button:
    • Press the heat button to adjust the heater’s power. (See Figure 3-1)
  2. Fast Hot Button:
    • Press the fast hot button to activate the fast heat function. (See Figure 4-1)
    • The quick heat function will run the heater at full power until the set temperature is reached.

Timer On Button:

Quality-Heating-Wifi-Infrared-Patio-Heater-fig-13

  • 5. Press the Timer On button. ON –:– appears on the screen. (See Figure 5-1)
  • 6. Press up or down to change the hour. (See Figure 5-2)
  • 7. Press the Timer On button again, the minutes will now start to appear, press up or down to change the minutes. (See Figure 5- 3)
  • 8. Press the Timer On button again, timer on function is completed. The display will show the current time. (See Figure 5- 4)

Timer On Button:

![5. Press the Timer Off button. OFF --:-- appears on the screen. (See Figure 6-1)

  1. Press up or down to change the hour. (See Figure 6-2)
  2. Press the Timer Off button again, the minutes will now start to appear, press up or down to change the minutes. (See Figure 6-3)
  3. Press the Timer Off button again, timer on function is completed. The display will show the current time. (See Figure 6-4)](https://manuals.plus/wp-content/uploads/2024/05/Quality-Heating-Wifi-Infrared-Patio-Heater-fig-14.png)
  • 5. Press the Timer Off button. OFF –:– appears on the screen. (See Figure 6-1)
  • 6. Press up or down to change the hour. (See Figure 6-2)
  • 7. Press the Timer Off button again, the minutes will now start to appear, press up or down to change the minutes. (See Figure 6-3)
  • 8. Press the Timer Off button again, timer on function is completed. The display will show the current time. (See Figure 6-4)

Download and install the App

Requirements for connection:

  • An Android smartphone or iPhone is required to set up Wi-Fi on the thermostat. In addition, a router with a 2.4GHz Wi-Fi network is required. 5GHz is not supported.

Step 1: Download the Quality Heating APP

  • Scan the QR code shown here to download the app directly or search in the Google Play store or App store (iPhone) for: Quality Heating.
  • Then press download to install the app.

Step 2: Register an account or log in

Quality-Heating-Wifi-Infrared-Patio-Heater-fig-16

  • After installing the app, log in or register a new account ( Fig 2-1).
  • Read the Privacy Policy and press ”Agree” to continue ( Fig 2-2).
  • Register your account using an email address or phone number and press “Get Verification Code” ( Fig 2-3).
  • You will now receive a verification code via email or text message. Enter this ( Fig 2-4). Now create a password (6 to 20 characters) ( Fig 2-5)

Step 3: Create a house

Quality-Heating-Wifi-Infrared-Patio-Heater-fig-17

  • Go to profile (bottom right) and go to Home management (Fig. 3-1).
  • Name your home by clicking Home Name (Fig. 3-2).
  • Set your location by clicking on ”location” and click on confirm. (This does not have to be exactly your address, see Fig. 3-3).

Step 4: Connect your Heater to Wi-Fi

Quality-Heating-Wifi-Infrared-Patio-Heater-fig-18 Quality-Heating-Wifi-Infrared-Patio-Heater-fig-19

  • Press and hold the manual button for more than 8 seconds (or until you hear a beep) while the Heater is switched on. The WiFi signal on the Heater will start flashing.
  • Press “Add Device” or “+” at the top right corner of the app to add a device (Fig. 4-1) and select “Heater” under small household ( Fig. 4-2).
  • Then click on “Confirm that the light is flashing” (Fig. 4-3).
  • Select the network the thermostat should connect to and enter the password for this network. Press “Confirm” (Fig. 4-4).
  • The thermostat will now connect to your Wi-Fi network (Fig. 4-5). This can take up to 90 seconds.
  • If this is successful you can assign a name to the thermostat (Fig. 4-6), then go to step 6. If this fails, you will see the text “No response from the device” on the screen ( Fig 4-7). Continue to Step 5.

Step 5: No answer from the device

Quality-Heating-Wifi-Infrared-Patio-Heater-fig-20

  • If you were unable to connect to the thermostat in step 4, click on “Switch Pairing Mode” ( Fig 5-1).
  • Enter again which Wi-Fi network the thermostat should connect to and click confirm ( Fig 5-2).
  • After this, a connection must be made to the Wi-Fi hotspot of the thermostat, press “Connect now” ( Fig 5-3).
  • Connect to SmartLife -XXXXX via the Wi-Fi menu (Fig. 5-4) and return to the app. Now connect to the thermostat, this can take up to 90 seconds. After this you can give the thermostat a name and connect it to a room
    (Fig 4-6).

Troubleshooting

Problem Rode Measure
The panel makes noise when connected to power. Due to the structural stress
of the heat insulator. This is a normal phenomenon.

Don’t worry about it.

The surface of the panel has been increased.| Due to the thermal expansion of the surface

material

| It is a normal phenomenon.

Don’t worry about it.

The surface of the panel is slightly warm| 1.  the voltage is low.

2.  In a low temperature environment.

| 1.  Install a voltage regulator

2.  It is a normal phenomenon.

Don’t worry about it.

No temperature display in the app| 1.  no connection to the wifi.

2.  Thermostat is off.

| 1.  Check your WiFi

connection to the panel

2.  Turn on the remote control.

Heater does not heat| The heater emits little to no heat the first time.| Leave the heater on for a few hours the first time, this is because the heating element is new and it must first warm up properly before the radiation can be felt.

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