DENTALEZ 7717-006B Dental Vacuum Tank Installation Guide

DENTALEZ 7717-006B Dental Vacuum Tank

Specifications

• 15-GALLON TANK:
  • Typical No. of Treatment Rooms: 1-6
  • Nominal Width (in): 29
  • Nominal Depth (in): 19
  • Nominal Height (in): 24
  • Floor to Drain Centerline (in): 8
• 30-GALLON TANK:
  • Typical No. of Treatment Rooms: 7-12
  • Nominal Width (in): 29
  • Nominal Depth (in): 19
  • Nominal Height (in): 36
  • Floor to Drain Centerline (in): 8
• INFINITANK:
  • Typical No. of Treatment Rooms: 1-20
  • Nominal Width (in): 29
  • Nominal Depth (in): 21
  • Nominal Height (in): 38
  • Floor to Drain Centerline (in): 8
• 50-GALLON CYLINDRICAL TANK:
  • Typical No. of Treatment Rooms: 13-20
  • Nominal Width (in): 26
  • Nominal Depth (in): 26
  • Nominal Height (in): 62
  • Floor to Drain Centerline (in): 5

Product Usage Instructions

Installation

Follow the steps outlined in the installation manual to set up the vacuum tank appropriately.

Control Connections

Refer to SECTION III for detailed instructions on connecting the tank to various control components.

Autowash System

Learn how the autowash system works by referring to SECTION V for a detailed explanation and schematic.

Accessories

• Tank Vacuum Platform: Use this accessory for specific applications.
• Tank 12 Height Extender: Ideal for extending the height of the tank as needed.
• Tank Suspension Hooks: Utilize these hooks for suspension purposes.

FAQ

• Q: How many treatment rooms can the INFINITANK typically support?
  • A: The INFINITANK can support between 1 to 20 treatment rooms.
• Q: What is the floor to drain centerline measurement for the 50-GALLON CYLINDRICAL TANK?
  • A: The floor to drain centerline measurement for the 50-GALLON CYLINDRICAL TANK is 5 inches.

SPECIFICATIONS

• Connects to waste piping (see SECTION IV – PLUMBING – DRAIN AND WASTE DETAILS)
• Connects to operatories (see SECTION IV – PLUMBING – FACILITY VACUUM LINE FROM OPERATORIES)
• Connects to vacuum unit (see SECTION IV – PLUMBING – TANK TO VACUUM POWER UNIT LINE)
• Connects to control TANK FLOAT (opt.) connector (see SECTION III – CONTROL – CONNECTIONS)

• Connects to waste piping (see SECTION IV – PLUMBING – DRAIN AND WASTE DETAILS)
• Connects to operatories* (see SECTION IV – PLUMBING – FACILITY VACUUM LINE FROM OPERATORIES)
• Connects to vacuum unit** (see SECTION IV – PLUMBING – TANK TO VACUUM POWER UNIT LINE)
• Connects to control INFINITANK SOLENOID (opt.) connector (see SECTION III – CONTROL – CONNECTIONS)
• Connects to control TANK FLOAT (opt.) connector (see SECTION III – CONTROL – CONNECTIONS)
• Tank inlet for 50-gallon tank is 3″.
• Tank outlet for 50-gallon tank is 3″.

• Connects to waste piping (see SECTION IV – PLUMBING – DRAIN AND WASTE DETAILS)
• Connects to operatories (see SECTION IV – PLUMBING – FACILITY VACUUM LINE FROM OPERATORIES)
• Connects to vacuum unit (see SECTION IV – PLUMBING – TANK TO VACUUM POWER UNIT LINE)
• Platform (required)
• Connects to control TANK FLOAT (opt.) connector (see SECTION III – CONTROL – CONNECTIONS)

• Connects to waste piping (see SECTION IV – PLUMBING – DRAIN AND WASTE DETAILS)
• Connects to operatories (see SECTION IV – PLUMBING – FACILITY VACUUM LINE FROM OPERATORIES)
• Connects to vacuum unit (see SECTION IV – PLUMBING – TANK TO VACUUM POWER UNIT LINE)
• Platform (required)
• Connects to control TANK FLOAT (opt.) connector (see SECTION III – CONTROL – CONNECTIONS)
• Connects to control INFINITANK SOLENOID (opt.) connector (see SECTION III – CONTROL – CONNECTIONS)

INSTALLATION

15-GALLON/30-GALLON TANK SETUP

• Connects to waste piping (see SECTION IV – PLUMBING – DRAIN AND WASTE DETAILS)
• Connects to operatories (see SECTION IV – PLUMBING – FACILITY VACUUM LINE FROM OPERATORIES)
• Connects to vacuum unit mounted tank (see SECTION IV – PLUMBING – TANK TO VACUUM POWER UNIT LINE)
• Connects to vacuum unit located remotely (see SECTION IV – PLUMBING – TANK TO VACUUM POWER UNIT LINE)
• Vacuum check valve (see SECTION IV – PLUMBING – VACUUM CHECK VALVE INSTALLATION)
• Suspension Hooks – Remove tank legs. Use leg bolts to attach and suspend the tank from the ceiling with a chain or cable (customer-supplied).
• Connects to control TANK FLOAT (opt.) connector (see SECTION III – CONTROL – CONNECTIONS)

INFINITANK SETUP

1. Connects to waste piping (see SECTION IV – PLUMBING – DRAIN AND WASTE DETAILS)
2. Connects to operatories (see SECTION IV – PLUMBING – FACILITY VACUUM LINE FROM OPERATORIES)
3. Connects to vacuum unit (see SECTION IV – PLUMBING – TANK TO VACUUM POWER UNIT LINE)
4. Connects to control TANK FLOAT (opt.) connector (see SECTION III – CONTROL – CONNECTIONS)
5. Connects to control INFINITANK SOLENOID (opt.) connector (see SECTION III – CONTROL – CONNECTIONS)

INFINITANK HIGH-FLOW SETUP

NOTE: Shipped with a parts bag labeled “Parts for Optional High-flow InfiniTank”containing a coupler and a plug. See below for proper assembly.

• Connects to waste piping (see SECTION IV – PLUMBING – DRAIN AND WASTE DETAILS)
• Connects to operatories* (see SECTION IV – PLUMBING – FACILITY VACUUM LINE FROM OPERATORIES)
• Connects to vacuum unit** (see SECTION IV – PLUMBING – TANK TO VACUUM POWER UNIT LINE)
• Connects to control INFINITANK SOLENOID (opt.) connector (see SECTION III – CONTROL – CONNECTIONS)
• Connects to control TANK FLOAT (opt.) connector (see SECTION III – CONTROL – CONNECTIONS)
• Tank inlet for 50-gallon tank is 3″.
• Tank outlet for 50-gallon tank is 3″. Tank outlet for InfiniTank is 2″.
• a. Connect the two tank outlets together as shown.
• b. See SECTION II – INSTALLATION – CYLINDRICAL TANK SETUP – MULTIPLE VACUUM for connection.

CYLINDRICAL TANK SETUP

1. Connects to waste piping (see SECTION IV – PLUMBING – DRAIN AND WASTE DETAILS)
2. Connects to operatories* (see SECTION IV – PLUMBING – FACILITY VACUUM LINE FROM OPERATORIES)
3. Connects to vacuum unit** (see SECTION IV – PLUMBING – TANK TO VACUUM POWER UNIT LINE)
4. Vacuum check valve (see SECTION IV – PLUMBING – VACUUM CHECK VALVE INSTALLATION)
   • Tank inlet for 50-gallon tank is 3″.
   • Tank outlet for 50-gallon tank is 3″.

CUSTOM HORIZONTAL TANK

1. Connects to waste piping (see SECTION IV – PLUMBING – DRAIN AND WASTE DETAILS)
2. Connects to operatories* (see SECTION IV – PLUMBING – FACILITY VACUUM LINE FROM OPERATORIES)
3. Connects to vacuum unit** (see SECTION IV – PLUMBING – TANK TO VACUUM POWER UNIT LINE)
   • Tank locations (2 and 3) are reversible.
   • Mounting hardware for custom tank is customer-supplied. Tank support requirements: 1 gallon of liquid = 8.33 lbs. (e.g. 50-gallon tank × 8.33 lbs. = 416.5 lbs.)

CONTROL

CONNECTIONS

1. Building maintenance connector
2. Auxiliary device connector
3. Remote switch FGH connector
4. 3Ph motor current
5. InfiniTankTM solenoid (optional)
6. Autowash (optional)
7. 3Ph motor contactor
8. Vacuum (inHG/kPA)
9. Motor temperature
10. Pump temperature
11. Oil level
12. Tank float (optional)
13. Water in oil
14. Water in pump
15. Ambient temperature/humidity

INFINITANK SWITCH

• The INFINITANK switch should only be turned ON when using an InfiniTank system. For all other vacuum tanks, the INFINITANK switch should be turned OFF.
• To access the INFINITANK switch, on the Technical screen, press ADVANCED >. This will open a new screen showing the INFINITANK switch.
• To enable the InfiniTank option, press the gray INFINITANK switch. The switch will turn green, indicating that the InfiniTank option is now ON. Pressing the green switch will turn the InfiniTank option OFF.
• Press < TECHNICAL to return to the previous screen.

PLUMBING

DRAIN AND WASTE DETAILS

TANK DRAIN LINE

Waste pipe, slide valve and drain check valve:

• 1½” schedule 40 PVC with DWV fittings.
• Slope: Minimum 1/4″ per 10 feet.
• Use only Ramvac supplied 1½” drain check valve.
• Drain into building sewer system.

Trap and drain branch:

• Trap and drain branch line two sizes larger than waste pipe.
• Trap seal minimum 4″ deep.

Vents:

• Trap vent size no less than half the trap and drain branch size.
• Vents no smaller than drain check valve.
• Vents must extend a minimum of 6″ above tank top before turning horizontally.

NOTICE

Follow current NFPA 99c Edition, Ramvac instructions, and all local codes.

PLUMBING

DRAIN CHECK VALVE INSTALLATION

Install drain check valve assembly with:

• “HORIZONTAL USE UP” facing UP
• Pipes butted inside connecting couplers (no gaps)
• Flow toward sewer
• Fits 1½” schedule 40 PVC
• Slide valve open

NOTICE

Slide valve is for service use only. Leave in the open position.

VACUUM CHECK VALVE INSTALLATION

Install vacuum check valve assembly with:

• “THIS SIDE UP” facing up
• Pipes butted inside connecting couplers (no gaps)
• Flow toward vacuum unit
• Fits 2″ schedule 40 PVC
• Isolates non-operating vacuum units

FACILITY VACUUM LINE FROM Operators

NOTICE

Follow current NFPA 99c Edition, Ramvac instructions, and all local codes.

Vacuum Model RV4:

• Up to 5 rooms: 1½” (or larger) schedule 40 PVC with DMW fittings or equivalent.
• 5 to 15 rooms: 2″ (or larger) schedule 40 PVC with DMW fittings or equivalent.

Vacuum Models RV5, RV7, RV10 and RV12:

• 2″ (or larger) schedule 40 PVC with DMW fittings or equivalent.

All Vacuum Models:

• Slope: Minimum 1/4″ per 10 feet.
• If an in-line low spot is unavoidable, place it in a known location and incorporate a clean-out.
• For overhead plumbing, contact Ramvac.
• For nitrous oxide scavenging, contact Ramvac.

TANK TO VACUUM POWER UNIT LINE

Vacuum Model RV4:

• 1½” (or larger) schedule 40 PVC with DMW fittings or equivalent.

Vacuum Models RV5, RV7, RV10 and RV12:

• 2″ (or larger) schedule 40 PVC with DMW fittings or equivalent.

All Vacuum Models:

• Use new, clean pipe to connect tank to power unit; do not use old or existing pipe.

AUTOWASH

HOW THE SYSTEM WORKS

The autowash is an automatic device that controls washdown of the vacuum tank. The system is built to connect to an electrically operated water valve connected to the facility water source. The outlet of the water valve is connected to a spray nozzle mounted in the Ramvac vacuum tank. When the vacuum pumps are turned off, a “delay” timer is started and begins to count down. The “delay” timer is set for 2 hours and when the timer reaches zero, power is applied to the autowash solenoid for 2 minutes to supply water to the spray nozzle. If the vacuum system is turned on during that period, the autowash process will immediately cease.

SYSTEM SCHEMATIC

1. Connects to waste piping (see SECTION IV – PLUMBING – DRAIN AND WASTE DETAILS)
2. Connects to operatories* (see SECTION IV – PLUMBING – FACILITY VACUUM LINE FROM OPERATORIES)
3. Connects to vacuum unit** (see SECTION IV – PLUMBING – TANK TO VACUUM POWER UNIT LINE)
4. Facility water supply piping
5. Connects to control INFINITANK (opt.) connector (see SECTION III – CONTROL – CONNECTIONS)
6. Connects to control TANK FLOAT (opt.) connector (see SECTION III – CONTROL – CONNECTIONS)
7. Connects to control AUTOWASH (opt.) connector (see SECTION III – CONTROL – CONNECTIONS)
   • Tank inlet for 50-gallon tank is 3″.
   • Tank outlet for 50-gallon tank is 3″. Tank outlet for InfiniTank is 2″.

ACCESSORIES

TANK VACUUM PLATFORM

TANK 12″ HEIGHT EXTENDER

TANK SUSPENSION HOOKS

LIMITED WARRANTY

VACUUM TANK FROM RAMVAC®

DENTALEZ® and its employees are proud of the products we provide to the dental community. We stand behind these products with a warranty against defects in material and workmanship as provided below and have our own in-house repair facility to service our products. In the event that you experience difficulty with the application or operation of any of our products, please contact our technical service department at our expense at (866) DTE-INFO. If we cannot resolve the issue by telephone, we will arrange for a representative to contact you or suggest that the product be returned to our factory for inspection. If product return or repair is required, we will provide you with a Return Authorization number and shipping instructions to return the product to the proper facility. If the product is under warranty, we will ask you to provide proof of purchase such as a copy of your invoice. Please be sure to include the Return Authorization number on the package you are returning. Products returned without a return authorization number cannot be repaired. Freight costs for product returns are the responsibility of the customer. Products under warranty will be repaired or replaced, at our sole discretion, and returned at our expense. Products outside the warranty limits will be repaired and returned with costs invoiced to the customer. We are not responsible for shipping damages. We will, however, help you file a claim with the freight carrier. Written repair estimates are available. DENTALEZ warrants all equipment and parts to be free of defects in material and workmanship, under normal usage under the following terms:

Please note the following additional terms of our warranty and return policy:

• This warranty covers manufacturing defects only and does not cover defects resulting from abuse, accidents, misuse, improper handling, cleaning, care or maintenance. Damage resulting from the use of chemicals, cleaners, disinfectants or sterilization is not covered under this warranty nor is normal wear and tear. Failure to follow or observe our operating/use, maintenance and/or installation instructions voids this warranty as does the use of non-authorized parts and repairs made by an unauthorized repair facility.

Liability is limited to repair or replacement of the defective part(s) or products at our sole discretion. All other liabilities, in particular liability for damages, including, without limitation, special, exemplary, consequential or incidental damages are excluded.

• THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. NO EMPLOYEE, REPRESENTATIVE OR DEALER IS AUTHORIZED TO CHANGE THIS WARRANTY IN ANY WAY OR TO GRANT ANY OTHER WARRANTY.

WARRANTY REPAIRS

Parts repaired or replaced on a product that is in warranty will be warranted for the duration of that product’s original warranty.

PRODUCT RETURNS

Opened products or product returns more than a year old cannot be returned for credit. There will be a 15% ($25.00 minimum) restocking charge on all items authorized for return.

NOTES:

*See individual Product Manuals for complete warranty details. Provided conditions defined in instruction manual are met. © 2023 DENTALEZ Alabama, Inc. DENTALEZ is a registered trademark of DENTALEZ, Inc. Ramvac is a registered trademark of Ramvac Dental Products, Inc. AERAS, Inc. is a separate corporation from DENTALEZ, Inc.

PRIVACY POLICY

1. Introduction and Overview. This Privacy Policy describes how DentalEZ, Inc. its subsidiaries and affiliates (collectively “DentalEZ,” “we,” “our,” or “us”) collects, uses, and shares information about you as well as your rights and choices. This Privacy Policy applies to your use of the DentalEZ equipment containing the Aeras platform, or similar “smart technology” in such dental or medical equipment and any online service location that posts a link to this Privacy Policy, and all features, content, and other services that we own, control, and make available through such online service location (collectively, the “Service”). By using the Service or our DentalEZ smart equipment, you agree to our Terms of Use (“Terms”) and consent to our collection, use and disclosure practices, and other activities as described in this Privacy Policy and the Terms. If you do not agree and consent, discontinue use of the Service and our equipment. If you have any questions or wish to exercise your rights and choices, please contact us as set out in the “Contact Us” section below.

2. Information Collection.

   • A. Information You Provide. We collect information when you use the Service and our DentalEZ smart technology in your dental or medical equipment, including information you provide when you register an account for the Service, update your profile, access our content, test or use equipment, participate in a DentalEZ sweepstakes, contest, survey, special or promotion (“Promotion”), contact DentalEZ customer support or apply for a job with DentalEZ. We may use Service Providers (defined below) to collect information. You represent and warrant that you will only provide information and use the Service acting as an employee, owner, director, officer, or contractor of a company, partnership, sole proprietorship, nonprofit or other legal entity (a “Customer”), and that your communications and transactions with DentalEZ occur solely within the context of DentalEZ providing the Service or equipment to the Customer that you represent.
     Information we and our Service Providers on our behalf collect includes the following:

   • Contact Data, including your first and last name, email address, office address, phone number, organization name, dental profession and role.

   • Account Credentials, including your username, password, and information for authentication and account access.
     You may choose to voluntarily submit other information to us through the Service that we do not request, and, in such instances, you are solely responsible for such information, and we may immediately delete such information, without liability to you.

   • B. Information Collected Automatically. In addition, we automatically collect information when you use the Service. Information we automatically collect includes the following:

   • Service Use Data, including data about the features you use, the pages you visit, the emails and advertisements you view, the products you purchase, the time of day you browse, and your referring and exiting pages.

   • Device Connectivity and Configuration Data, including data about the type of device or browser you use, your device’s operating software, your internet service provider, your device’s regional and language settings, and device identifiers such as IP address, MAC address, and Ad Id (e.g., IDFA or AAID).

   • Location Data, including imprecise location data (such as location derived from an IP address, an equipment sensor or data that indicates a city or postal code level) and, with your consent, precise location data (such as latitude/longitude data).

   • Equipment Usage and Performance Data, including performance data collected from sensors connected to the DentalEZ smart technology in your dental or medical equipment, including by not limited to when the equipment is used and for how long, what equipment functions are being used, how the equipment is running, power surges, tank pressure, voltage, oil or water level, maintenance alert, service history, pump intake, runtime and vacuum efficiency, and other kinds of equipment performance data.
     We use various tracking technologies to automatically collect information and other data, including the following:

   • Log Files, which are files that record events that occur in connection with your use of the Service.

   • Cookies, which are small data files stored on your device that act as a unique tag to identify your browser. We use two types of cookies: session cookies and persistent cookies. Session cookies make it easier for you to navigate our website and expire when you close your browser. Persistent cookies help with personalizing your experience, remembering your preferences, and supporting security features. Additionally, persistent cookies allow us to bring you advertising both on and off the Service. Persistent cookies may remain on your device for extended periods of time, and generally may be controlled through your browser settings.

   • Pixels (also known as web beacons), which is code embedded in a website, video, email, or advertisement that sends information about your use to a server. There are various types of pixels, including image pixels (which are small graphic images) and JavaScript pixels (which contains JavaScript code). When you access a website, video, email, or advertisement that contains a pixel, the pixel may permit us or a third party to drop or read cookies on your browser. Pixels are used in combination with cookies to track activity by a particular browser on a particular device. We may incorporate pixels from other parties that allow us to track our conversions, bring you advertising both on and off the Service, and provide you with additional functionality, such as the ability to connect our Service with your social media account.

   • Location-Identifying Technologies, which are technologies used to collect your location. For example, GPS, WiFi, and Bluetooth may be used to collect precise location data. Location data may be used for purposes such as verifying your device’s location. Some information about your use of the Service and other parties’ services may be collected using tracking technologies across time and services and used by us and other parties for purposes such as to associate different devices you use, and deliver relevant ads and/or other content to you on the Service and other services. For further information on tracking technologies and your rights and choices regarding them, see the “Your Rights and Choices” section below.

   • C. Information from Other Sources.
     We also collect information from other sources. To the extent we combine third party sourced information with information we have collected through the Service, we will treat the combined information in accordance with the practices described in this Privacy Policy, plus any additional restrictions imposed by the source of the data. These sources vary over time, but have included:

   • Dealers and/or Service Providers that sell or provide our equipment to dental offices and you on behalf of your employer.

   • Publicly available sources, including data in the public domain.

Use of information.

We use information we collect for legitimate business purposes in accordance with the practices described in this Privacy Policy, including to:

• Manage our Service, including registration of your account, provision of access to product literature, and provision of dental equipment with smart technology to manage and monitor the equipment.
• Perform services requested by you, such as scheduling equipment testing and repairs.
• Respond to your comments, questions, requests, and provide customer service.
• Send you technical notices, updates, security alerts, information regarding changes to our policies, and administrative messages.
• Prevent and address fraud, breach of policies or terms, and threats or harm.
• Monitor and analyze trends, usage, activities and failure analysis.
• For research and analysis purposes, including to improve the Service and other DentalEZ websites, marketing efforts, products, equipment and services, and to develop and create new products, equipment and services.
• Develop and send you direct marketing, including advertisements and communications about our and other party’s such as our dealers’ products, offers, promotions, events, and services.
• Fulfill any other purpose disclosed to you or with your consent. We may use information we collect to create data and data sets that are not identifiable to you or any individual by aggregating data and/or de-identifying data (“Aggregated Data”). We may use Aggregated Data for any purpose except as prohibited by applicable law. For more information on your rights and choices regarding how we use information about you, please see the “Your Rights and Choices” section below.

Sharing of Information.

We share information we collect, including as follows:

• Service Providers. We share information with our agents, vendors, dealers, and various other service providers (collectively “Service Providers”) in connection with their work on our behalf. Service Providers assist us with services such as payment processing, data analytics, marketing and advertising, website hosting, and technical support to DentalEZ and to you. Service Providers are prohibited from using information about you for any purpose other than to provide this assistance, although we may permit them to use information that does not identify you (including information that has been aggregated or de-identified and equipment performance data) for any purpose except as prohibited by applicable law.
• Dealers. We share information with dealers who sell dental or medical equipment and our products , including to enable Dealers to manage and honor Customer equipment warranties, provide repair services to our Customers, and to advertise their services to you.
• Affiliates. We may share information with our related entities including our affiliates and related companies. Our Affiliates may use this information to help us provide our Services and equipment and for their own business purposes. For example, we share information with our affiliates who help us manufacture and distribute the DentalEZ smart technology in dental or medical equipment. Our affiliates may also use the information to develop or enhance their own products and services and to promote their own products and services to you.
• Business Partners. We may enter into relationships with third party business partners where we license or otherwise disclose data to them to use for their own business purposes. For example, we may license data regarding equipment performance, wear and maintenance to third party equipment manufacturers.
• Merger or Acquisition. We may share information in connection with, or during negotiations of, any proposed or actual merger, purchase, sale or any other type of acquisition or business combination of all or any portion of our assets, or transfer of all or a portion of our business to another business.
• Security and compelled Disclosure. We may share information to comply with the law or other legal process, and where required, in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. We also share information in accordance with the applicable laws in order to protect the rights, property, life, health, security and safety of DentalEZ, DentalEZ personnel, the Service or any third party.
• Consent. We may share information to fulfill any other purpose disclosed to you or with your consent.
  Notwithstanding the above, we may share information that does not identify you (including information that has been aggregated or de-identified and equipment performance data) with third parties except as prohibited by applicable law. For information on your rights and choices regarding how we share information about you, please see the “Your Rights and Choices” section below.

Your Rights and Choices.

• A. Account Information.
  You may access or update certain information that you have provided to us through your account by visiting your account settings or sending an email to the email address set out in the “Contact Us” section below or by contacting your dealer directly. We may require additional information from you to allow us to confirm your identity. Please note that we will retain and use information about you as necessary to provide the Service, comply with our legal obligations, resolve disputes, and enforce our agreements.

• B. Tracking Technology Choices.

  • Cookies and Pixels. Most browsers accept cookies by default. You can instruct your browser, by changing its settings, to decline or delete cookies. If you use multiple browsers on your device, you will need to instruct each browser separately. Your ability to limit cookies is subject to your browser settings and limitations.
  • Do Not Track. Your browser settings may allow you to automatically transmit a “Do Not Track” signal to online services you visit. Note, however, there is no industry consensus as to what site operators should do with regard to these signals. Accordingly, unless and until the law is interpreted to require us to do so, we do not monitor or take action with respect to “Do Not Track” signals or other mechanisms. For more information on “Do Not Track,” visit http://www.allaboutdnt.com. Please be aware that if you disable or remove tracking technologies some parts of the Service may not function correctly.

• C. Analytics.
  Our Service contains tracking technologies owned and operated by other parties. For example, we use tracking technologies from analytics providers to help us analyze your use of the Service, compile statistic reports on the Service’s activity, and provide us with other services relating to Service activity and internet usage.

• D. Communications.

• E-mails. By registering for an account to use the Service, it is implied that you consent to us sending emails to you about the Service, the status of your account and information about your equipment. As such, we may send emails to the email address you provide for transactional and promotional purposes in regard to the Service, the status of your account and your equipment. You can opt-out of receiving certain promotional emails from us at any time by following the instructions as provided in emails to click on the unsubscribe link or emailing us at the email address set out in the “Contact Us” section below with the word UNSUBSCRIBE in the subject field of the email. Please note that you cannot optout of non-promotional emails, such as those about your account, transactions, servicing, or DentalEZ’s ongoing business relations.

  • Text Messages. You can opt-out of receiving text messages to your phone number at any time by (i) for text messages, texting “STOP” in response to any text message you receive from us or contacting us as set out in the “Contact Us” section below and specifying you want to opt-out of text messages; and (ii) for calls, requesting opt-out during any call you receive from us or contacting us as set out in the “Contact Us” section below and specifying you want to opt-out of calls. Please note that your opt-out is limited to the email address, phone number and device used and will not affect subsequent subscriptions.

Your California Privacy Rights.

Under California Civil Code Section 1798.83, also known as California’s “Shine the Light” law, California residents with whom we have an established business relationship are entitled to request and receive, free of charge, once per calendar year, information about certain personal information we shared, if any, with other businesses for their own direct marketing uses in the previous calendar year. To request a copy, please contact us as set out in the “Contact Us” section below. Requests must include “California Privacy Rights Request” in the first line of the description and include your name, street address, city, state, and ZIP code. Please be aware that not all information sharing is covered by the “Shine the Light” law requirements and only information on covered sharing will be included in our response.

1. Your Canadian Privacy Rights. If you are a resident of Canada, you may be entitled to additional rights regarding your personal information, including: (i) the right to withdraw consent to processing of your personal information where consent is the basis of processing; (ii) the right to access your personal information and certain other supplementary information, under certain conditions; (iii) the right to challenge improper processing of your personal information, under certain conditions; (iv) the right to demand that we restrict the use or disclosure of your personal information, under certain conditions, if you believe we have exceeded the legitimate basis for such use or disclosure, use or disclosure is no longer necessary, or believe your personal information is inaccurate; and (v) the right to lodge a complaint with applicable Canadian data protection authorities. If you want to learn more about your rights under Canadian law or our privacy practices, you may contact our Privacy Officer (see the “Contact Us” section below).
2. Children. The Service is intended for a general audience and not directed to children under eighteen (18) years of age. DentalEZ does not knowingly collect personal information of children under the age of thirteen (13). If you are a parent or guardian and believe DentalEZ has collected such information in a manner not permitted by law, please contact us as set out in the “Contact Us” section below, and we will remove such data to the extent required by law.
3. Data Security. We implement and maintain reasonable administrative, physical, and technical security safeguards to help protect information about you from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction. Nevertheless, transmission via the internet is not completely secure and we cannot guarantee the security of information about you that is transmitted over the internet.
   4. International Transfer. We are based in the U.S. and the information we collect is stored and processed in the U.S. and is therefore subject to U.S. law. If you are accessing the Service from outside of the U.S., please be aware that information collected through the Service may be transferred to, processed, stored, and used in the U.S. Data protection laws in the U.S. and other jurisdictions may be different from those of your country of residence. Your use of the Service or provision of any information therefore constitutes your consent to the transfer to and from, processing, usage, sharing, and storage of information about you in the U.S. and other jurisdictions as set out in this Privacy Policy
   5. Changes to this Privacy Policy. We reserve the right to revise and reissue this Privacy Policy at any time. Any changes will be effective immediately upon posting of the revised Privacy Policy. Your continued use of our Service indicates your consent to the Privacy Policy then posted. If the changes are material, we may provide you additional notice to your email address.

Contact Us

If you have any questions or comments about this Privacy Policy, our data practices, or our compliance with applicable law, please contact us:

By email:

• [email protected]

By mail:

• Attention: Privacy Officer
• 310 Lindenwood Drive, Suite 100
• Malvern, PA 19355

TERMS OF USE

1. Introduction and Overview.
   These Terms of Use (“Online Terms”) set forth a legally binding agreement between DENTALEZ, Inc., DentalEZ Alabama, Inc., DTE Oregon, Inc., their subsidiaries and affiliates (collectively “DentalEZ”, “we”, “our”, or “us”) and the person or entity identified on the order form or other Service (as defined below) subscription purchase document (“Customer”). These Online Terms govern your access to and use of the DentalEZ “smart technology” contained in certain DentalEZ dental equipment as well as any service that posts a link to these Terms or integrates with certain DentalEZ smart technology contained in certain DentalEZ dental equipment that Customer may have purchased from us or through your local dealer, and all features, content, and other services that we own, control and make available through such online service (collectively, the “Service”). You hereby represent and warrant that you will access and use the Service acting in your capacity as an employee, owner, director, officer, or contractor of a Customer, and that your communications and transactions with DentalEZ occur solely within the context of DentalEZ providing the Service to the Customer that you represent. As such, you hereby represent and warrant that you have the authority to bind such Customer to these Online Terms (in which case “you” or “your” will refer to you and such Customer). By initiating the first use of the Service, you the User acknowledge and agree upon the entire contents of these Online Terms. In some instances, both these Online Terms and separate terms that we make available to you through the Service or through your local dealer will apply to your use of the Service (the “Additional Terms” and collectively, with the Online Terms, the “Terms”). To the extent there is a conflict between these Online Terms and any applicable Additional Terms, the Additional Terms will control unless they expressly state otherwise. By accessing or using the Service, you agree to these Terms, and agree to our collection, use and disclosure practices, and other activities as described in our Privacy Policy, as amended from time to time (the “Privacy Policy). If you do not agree to these Terms and our posted Privacy Policy, you must discontinue your use of the Service (and this is your sole remedy).

2. Service Use.

   • A. About the Service.
     Subject to these Terms, the Service may enable you to register and create an Account (defined below), view certain data collected by the sensors in your DentalEZ smart technology enabled equipment, use the configuration manager software to manage your DentalEZ smart technology equipment settings, install software updates on your DentalEZ smart technology enabled equipment, manage access to the Service and communicate with DentalEZ regarding the use and operation of your DentalEZ smart technology enabled equipment.

   • B. Content.
     The Service contains: (i) materials and other items relating to DentalEZ and its products and services, and similar items from our licensors and other third parties, including all layout, information, databases, articles, posts, text, data, files, images, scripts, designs, graphics, instructions, illustrations, photographs, sounds, pictures, videos, advertising copy, URLs, technology, software, software documentation, interactive features, the “look and feel” of the Service, and the compilation, assembly, and arrangement of the materials of the Service and any and all copyrightable material; (ii) trademarks, logos, trade names, trade dress, service marks, and trade identities of various parties, including those of Aeras; and (iii) other forms of intellectual property (all of the foregoing, collectively “Content”). All right, title, and interest in and to the Service and the Content, as well as all derivative works thereof, are owned by us or our licensors or service providers, and are protected by U.S., Canadian and international copyright, trademark, trade dress, patent and/or other intellectual property and unfair competition rights and laws to the fullest extent possible.

   • C. Limited License.
     Subject to your strict compliance with the Terms, DentalEZ grants you a limited, non-exclusive, revocable, nonassignable, personal, and non- transferable license to download, display, view, use, and play the Content on a personal computer, browser, laptop, tablet, mobile phone, or other internet enabled device (each, a “Device”), in each case for your personal, non- commercial use only. The foregoing limited license (i) does not give you any ownership of, or any other intellectual property interest in, any Content, and (ii) may be suspended or terminated for any reason, in DentalEZ’ sole discretion, and without advance notice or liability. Your unauthorized use of the Content may violate copyright, trademark, privacy, publicity, communications, and other laws, and any such use may result in your personal liability, including potential criminal liability.

   • D. Accounts.
     Certain features of the Service may require you to register an account, including access to equipment performance data associated with your DentalEZ smart technology enabled equipment purchased directly from DentalEZ, a third- party equipment manufacturer or through your local dealer (“Account”). When registering an Account or using DentalEZ smart technology enabled equipment, you agree to: (i) provide true, accurate, current, and complete information; (ii) maintain and update this information to keep it true, accurate, current, and complete; (iii) protect your Account log-in credentials so as to prevent unauthorized access to your Account or equipment; (iv) not share your Account or log-in credentials with any third party or transfer your Account to any third party; and (v) immediately notify us of any suspected or actual unauthorized use of your Account, equipment or breach of security. Your right to access and use the Service is not transferable by you to any other third party. You are solely responsible for all activities that occur under your Account, whether or not you authorized the activity, and we are not liable for any loss or damage to you or any third party arising from your failure to comply with any of the foregoing obligations.

   • E. Restrictions.
     You may not use the Service unless you are at least eighteen (18) years old and are fully able and competent to agree to and comply with the Terms (in their entirety). If you accept the Terms, you represent that you have the capacity to be bound by them. You may not: (i) use the Service or Content for any political purpose; (ii) engage in any activity in connection with the Service or Content that is unlawful, harmful, offensive, sexually explicit, obscene, violent, threatening, harassing, abusive, falsely representative of your persona, invasive of someone else’s privacy, or otherwise objectionable to DentalEZ; (iii) harvest or scrape any information from the Service or Content; (iv) reverse engineer or modify the Service or Content; (v) interfere with the proper operation of or any security measure used by the Service or Content; (vi) infringe any intellectual property or other right of any third party; (vii) use the Service or Content in a manner that suggests an unauthorized association or is beyond the scope of the limited license granted to you; or (viii) otherwise violate the Terms including these Online Terms and any applicable Additional Terms. You agree to comply with all local, state, federal, national, foreign, supranational, and international laws, statutes, ordinances, regulations, treaties, directives, and agreements that apply to your use of the Service and Content.

   • F. Availability.
     DentalEZ may suspend or terminate the availability of the Service and Content, in whole or in part, to any Account, individual user or all users, for any reason (including, a failure to pay Service subscription fees when due), in DentalEZ’ sole discretion, and without advance notice or liability. Upon suspension or termination of your access to the Service, or upon notice from DentalEZ, all rights granted to you under the Terms will cease immediately, and you agree that you will immediately discontinue use of the Service and Content.

   • G. Reservation of Rights.
     All rights not expressly granted to you are reserved by DentalEZ and its licensors and other third parties. No right or license may be construed, under any legal theory, by implication, estoppel, industry custom, or otherwise. Any unauthorized use of the Content or Service for any purpose is prohibited.

   • H. Data
     The Service may enable the collection of data relating to Customer’s use of the Service and Equipment through sensors, the Service features described in Section 7 and information that is transmitted, uploaded and/or submitted to the Service by Customer and its employees, owners, directors, officers, and contractors, including usage information such as logins, button-presses, and maintenance history and records (“Customer Data”). As between DentalEZ and Customer, Customer is the owner of the Customer Data. Customer hereby grants DentalEZ a worldwide, nonexclusive, transferable, sublicensable, perpetual, irrevocable, fully paid up and royalty free right and license to use, reproduce, prepare derivative works of, distribute, perform, display, arrange, deidentify, create Aggregated Data (as defined below) from, and otherwise exploit for DentalEZ’ business purposes, any Customer Data, and to use the know-how and analytical results resulting therefrom in connection with the enhancement, improvement, and provision of Service and derivatives thereof, provided that DentalEZ shall disclose Customer Data that is identifiable to Customer or any individual only as permitted in our Privacy Policy. You understand that you will not receive any fees, sums, consideration, or remuneration for any of the rights granted in this Section. You waive any and all rights and claims in connection with our use of, or development of any product, content, or other materials using in whole or in part, Customer Data. You represent and warrant that you own or have the necessary rights, licenses, consents, and permissions to grant us the rights granted in this Section.

   • I. Aggregated Data.
     For the purposes of these Online Terms and the Privacy Policy: “Aggregated Data” means data, including data derived from Customer Data, that does not identify you (including information that has been manipulated, deidentified or combined to provide generalized or anonymous information). As between the you and DentalEZ, DentalEZ owns all right, title and interest in and to Aggregated Data. DentalEZ may use or share Aggregated Data for any purpose including developing, providing, enhancing, and improving the Service, DentalEZ equipment and DentalEZ’ other current and future online and offline products and services

Submissions.

When you submit any unsolicited ideas, feedback, opinions, techniques, images, sounds, videos, or other content to us through or relating to the Service (“Submissions”), you grant us a non-exclusive, unrestricted, unconditional, unlimited, worldwide, irrevocable, perpetual, transferable and cost-free right and license to host, store, use, display, reproduce, modify, adapt, edit, combine with other materials, publish, distribute, create derivative works from, promote, exhibit, broadcast, syndicate, sublicense (including, without limitation, to third party media channels, platforms, and distributors), publicly perform, publicly display, and otherwise use and exploit in any manner whatsoever, or grant third parties the right to do any of the foregoing, all or any portion of your Submissions, for any purpose whatsoever in all formats, on or through any means or medium now known or hereafter developed, and with any technology or devices now known or hereafter developed, and to advertise, market, and promote the same. You further irrevocably grant us the right, but not the obligation, to use your name in connection with your Submissions. You also agree to waive any right of approval for our use of the rights granted herein and agree to waive any moral rights that you may have in any Submissions, even if it is altered or changed in a manner not agreeable to you. To the extent not waivable, you irrevocably agree not to exercise such rights in a manner that interferes with any exercise of the granted rights. You understand that you will not receive any fees, sums, consideration, or remuneration for any of the rights granted in this Section. Our receipt of your Submissions is not an admission of their novelty, priority, or originality, and it does not impair our right to existing or future intellectual property rights relating to your Submissions. You waive any and all rights and claims in connection with our consideration, use, or development of any product, content, or other materials similar or identical to your Submission now or in the future. You represent and warrant that you own or have the necessary rights, licenses, consents, and permissions to grant us the rights granted in this Section. You alone, though, retain whatever legally cognizable right, title, and interest that you have in your Submission and remain responsible for them.

Products.

We do our best to describe every product or service offered on our Service as accurately as possible. However, we are human, and therefore we do not warrant that product specifications, pricing, or other content on the Service is complete, accurate, reliable, current, or error-free. In the event of any errors relating to the pricing or specifications, DentalEZ shall have the right to refuse or cancel any orders in its sole discretion. If we charged your credit card or other Account prior to our cancellation, we will issue a credit to your Account in the amount of the charge. Additional Terms may apply. If a product or service you purchased from DentalEZ is not as described, your sole remedy is to cancel the purchase and receive a credit for the purchase price. For any purchases made through dealers or resellers, please contact their customer support. Their terms, conditions and policies, and not ours, apply and we do not handle returns or refund requests for purchases through those third-party platform providers.

Customer Support; Notice.

If you have any questions or comments, please send an e-mail to us at [email protected]. You acknowledge that the provision of support is at DentalEZ’ sole discretion and that we have no obligation to provide you with customer support of any kind. All legal notices to us must be mailed to: 301 Lindenwood Drive, Suite 100, Malvern Pennsylvania 19355. When you communicate with us electronically, you consent to receive communications from us electronically. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

Other Services.

Our Service contains content from and hyperlinks to websites, locations, platforms, and services operated and owned by other parties (“Other Services”). We may also integrate Other Services technologies into our Service and host our content on Other Services. These Other Services are not owned, controlled, or operated by us, and you acknowledge and agree that we are not responsible or liable for the information, content, products, technologies, or services on or available from such Other Services, or for the results to be obtained from using them. These Other Services are made available as a convenience only and are not part of the “Service” or subject to any of the warranties (whether express or implied) or other obligations with respect to Service hereunder. DentalEZ has no obligation to monitor or maintain Other Services and may disable or restrict access to any Other Services at any time without notice. If you choose to access, transact with, or otherwise interact with any such Other Services, you do so at your own risk. Your access to and use of any Other Services is solely determined by the relevant third-party provider and may be subject to such additional terms and conditions applicable to such Other Services. You are solely responsible for maintaining appropriate accounts in good standing with the Other Services providers. Aeras will have no liability or other obligation to you for such Other Services or your content or data exported to Other Services, including but not limited to any unavailability of any Other Services, or any third-party provider’s decision to discontinue, suspend or terminate any Other Services. In addition, by using or enabling any Other Services, you are expressly permitting DentalEZ to disclose your content, data or other information to the extent necessary for the Service to interoperate with, or for you to utilize, the Other Services. We are not responsible for any disclosure, modification or deletion of your content, data or other information resulting from access by, or transmission to, any Other Service. For more information on Other Services, see our Privacy Policy.

Service Features.

• A. Wireless Features.
  The Service may offer features that are available to you via your wireless Device including the ability to access the Service’s features and upload content to the Service (collectively, “Wireless Features”). By using the Service, you agree that DentalEZ may collect information related to your use of the Wireless Features as described in our Privacy Policy, and may change, alter, or modify the settings or configurations on your Device in order to allow for or optimize your use of the Service. Data rates and other carrier fees may apply.

• B. Location-Based Features.
  If you have location-based features on your wireless Device, you acknowledge that your Device location will be tracked and shared consistent with the Privacy Policy. You can terminate location tracking by us by adjusting the permissions in your Device. Location-based features are used at your own risk and location data may not be accurate.

• C. Communications.

1. E-mails: By registering for an Account, it is implied that you consent to us sending you emails about the Service and the status of your Account. As such, we may send emails to the email address you provide for transactional and promotional purposes in regard to the Service and the status of your Account. You have the right to opt-out of receiving certain promotional e-mails about the Service or your Account from us at any time by following the instructions as provided in e-mails to click on the unsubscribe link or contacting us at [[email protected]](mailto:[email protected]) with the word UNSUBSCRIBE in the subject field of the e-mail. We will unsubscribe your email from promotional e-mails sent by us within 10 business days of our receipt of your opt-out request. Your opt-out of promotional emails will not affect nonpromotional e-mails, such as those about your Account, transactions, servicing, or DentalEZ’ ongoing business relations with you.
2. Text Messages: We may send you reoccurring text messages to the phone number you provide for  

transactional and promotional purposes in regard to the Service, your Account or DentalEZ products and
services. You understand that your consent is not required as a condition of purchase, and that you can optout
of receiving certain promotional text messages from us at any time by:

  * for text messages, texting “STOP” in response to any text message you receive from us or contacting us at [[email protected]](mailto:[email protected]) and specifying you want to opt-out of text messages; and
  * for calls, requesting opt-out during any call you receive from us or contacting us at[ [email protected]](mailto:[email protected]) and specifying you want to opt-out of calls. For text messages, you can also text “HELP” at any time for more information. We will unsubscribe your phone number from reoccurring texts messages from us within 10 business days of our receipt of your opt-out request. You understand that you may receive a text message confirming any opt-out by you. Standard message, data, and other fees may be charged by your carrier, and carriers may deduct charges from pre-paid amounts or data allowances, for which you are responsible. Not all phone and/or carriers are supported. Contact your carrier for further details. Please note that any opt-out by you is limited to the e-mail address, phone number and device used and will not affect subsequent subscriptions.
3. Agreement to Arbitrate and Choice of Law. PLEASE READ THIS SECTION CAREFULLY – IT MAY SIGNIFICANTLY AFFECT YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT AND TO HAVE A JURY HEAR YOUR CLAIMS. IT CONTAINS PROCEDURES FOR MANDATORY BINDING ARBITRATION AND A CLASS ACTION WAIVER.

• A. We Both Agree to Arbitrate.
  You and DentalEZ agree to resolve any claims relating to these Terms through final and binding arbitration, except to the extent you have in any manner violated or threatened to violate DentalEZ’ intellectual property rights (for example, trademark, trade secret, copyright, or patent rights). Under such circumstances DentalEZ may bring a lawsuit solely for injunctive relief to stop unauthorized use or abuse of the Service, or intellectual property infringement (for example, trademark, trade secret, copyright, or patent rights) without first engaging in arbitration or the informal dispute- resolution process described herein.

• B. What is Arbitration. Arbitration is more informal than a lawsuit in court and seeks to resolve disputes more quickly. Instead of a judge or a jury, the case will be decided by a neutral arbitrator who has the power to award the same damages and relief that a court can. If any provision of this arbitration agreement is found unenforceable, the unenforceable provision shall be severed, and the remaining arbitration terms shall be enforced.

• C. Arbitration Procedures.
  The Federal Arbitration Act governs the interpretation and enforcement of this dispute resolution provision. Arbitration shall be initiated through JAMS. Any dispute, controversy, or claim arising out of or relating to these Terms shall be referred to and finally determined by arbitration in accordance with the JAMS Streamlined Arbitration Rules and Procedures in front of one arbitrator. If there is a conflict between JAMS Rules and the rules set forth in these Terms, the rules set forth in this Terms will govern. The JAMS Rules and instructions for how to
  initiate an arbitration are available from JAMS at http://www.jamsadr.com or 1-800-352-5267. To initiate arbitration, you or DentalEZ must do the following things:

  1. Write a demand for arbitration. The demand must include a description of the Claim and the amount of damages sought to be recovered. You can find a copy of a demand for Arbitration at www.jamsadr.com.
  2. Send three copies of the demand for Arbitration, plus the appropriate filing fee to: JAMS to your local JAMS office or to JAMS, Two Embarcadero Center, Suite 1500, San Francisco, CA 94111.
  3. Send one copy of the demand for Arbitration to the other party. Payment of all filing, administration and arbitrator fees will be governed by the JAMS Rules. Arbitration under this agreement shall be held in the United States in Pennsylvania, under Pennsylvania law without regard to its conflict of laws provisions. If traveling to Pennsylvania is a burden, you may participate in the arbitration by phone or via document submission to the fullest extent allowable by the arbitrator. Each party will bear their own costs of arbitration unless the arbitrator directs that bearing such costs would be an undue burden and, in that case, we will pay for your portion of the arbitration administrative costs (but not your attorneys’ fees). The arbitration may award on an individual basis the same damages and relief as a court (including injunctive relief). Any judgment on the award rendered by the arbitrator may be entered in any court of competent jurisdiction.

• D. Authority of Arbitrator. The arbitrator will decide the rights and liabilities, if any, of you and DentalEZ, and the dispute will not be consolidated with any other matters or joined with any other cases or parties. The arbitrator shall have the authority to grant motions dispositive of all or part of any claim. The arbitrator shall have the authority to award monetary damages and to grant any non-monetary remedy or relief available to an individual under applicable law, the Arbitration Rules, and the Terms. The arbitrator shall issue a written award and statement of decision describing the essential findings and conclusions on which the award is based, including the calculation of any damages awarded. The arbitrator has the same authority to award relief on an individual basis that a judge in a court of law would have. The award of the arbitrator is final and binding upon you and Aeras.

• E. Waiver of Class Actions. You waive any right to pursue an action on a class-wide basis against us and may only resolve disputes with us on an individual basis and may not bring a claim against us as a plaintiff or a class member in a class, consolidated, or representative action. Class arbitrations, class actions, private attorney general actions, and consolidation with other arbitrations are not allowed.

• F. Waiver of Jury Trial. EACH PARTY ACKNOWLEDGES AND AGREES THAT ANY CONTROVERSY THAT MAY ARISE UNDER THE TERMS IS LIKELY TO INVOLVE COMPLICATED AND DIFFICULT ISSUES AND THEREFORE THE PARTIES HEREBY IRREVOCABLY AND UNCONDITIONALLY WAIVE ANY RIGHT THEY MAY HAVE (INCLUDING ANY CONSTITUTIONAL AND STATUTORY RIGHTS) TO GO TO COURT AND HAVE A TRIAL IN FRONT OF A JUDGE OR A JURY, instead electing that all claims and disputes arising in connection with these Terms shall be resolved by arbitration. Arbitration procedures are typically more limited, more efficient and less costly than rules applicable in court. In the event any litigation should arise between you and DentalEZ in any state or federal court in a suit to vacate or enforce an arbitration award or otherwise, YOU AND DENTALEZ WAIVE ALL RIGHTS TO A JURY TRIAL, instead electing that the dispute be resolved by a judge alone. YOU ACKNOWLEDGE THAT YOU HAVE BEEN ADVISED THAT YOU MAY CONSULT WITH AN ATTORNEY IN DECIDING TO ACCEPT THIS AGREEMENT TO ARBITRATE.

• G. Choice of Law/Forum Selection.
  In any circumstances where the Agreement to Arbitrate Disputes permits the parties to litigate in court, these Terms shall be governed by and construed in accordance with the laws of the State of Pennsylvania, excluding its conflict of law rules. You further expressly consent and agree to submit to the exclusive jurisdiction and venue of a court of competent jurisdiction located in Pennsylvania.

Disclaimer of Representations and Warranties.

YOUR USE OF THE SERVICE AND ALL CONTENT FORMING PART OF OR RELATED TO THE SERVICE INCLUDING ANY OTHER SERVICES, ARE AT YOUR SOLE RESPONSIBILITY AND RISK. THE SERVICE IS PROVIDED TO YOU ON AN “AS IS,” “AS AVAILABLE,” AND “WITH ALL FAULTS” BASIS. TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER DENTALEZ NOR ANY OF ITS OFFICERS, DIRECTORS, MANAGERS, EMPLOYEES OR AGENTS (COLLECTIVELY, THE “DENTALEZ PARTIES”) MAKE, AND THE DENTALEZ PARTIES EXPRESSLY DISCLAIM, ANY REPRESENTATIONS, WARRANTIES, CONDITIONS OR ENDORSEMENTS OF ANY KIND WHATSOEVER WITH RESPECT TO THE SERVICE, THE CONTENT OR OTHER SERVICES, WHETHER EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, OR ARISING FROM COURSE OF DEALING, COURSE OF PERFORMANCE OR USAGE OF TRADE, INCLUDING THE IMPLIED WARRANTIES OR CONDITIONS OF TITLE, NONINFRINGEMENT, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, COMPLETENESS, QUIET ENJOYMENT, FREEDOM FROM COMPUTER VIRUS AND THE RESULTS YOU MAY OBTAIN BY USING THE SERVICE. BY ACCESSING OR USING THE SERVICE YOU REPRESENT AND WARRANT THAT YOUR ACTIVITIES ARE LAWFUL IN EVERY JURISDICTION WHERE YOU ACCESS OR USE THE SERVICE.

Limitations of Our Liability.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL THE DENTALEZ PARTIES BE LIABLE TO YOU OR ANY THIRD PARTY ACTING ON YOUR BEHALF FOR ANY LOSS, DAMAGE OR INJURY OF ANY KIND INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, EXEMPLARY, CONSEQUENTIAL OR PUNITIVE LOSSES OR DAMAGES, OR DAMAGES FOR SYSTEM FAILURE OR MALFUNCTION OR LOSS OF PROFITS, DATA, USE, BUSINESS OR GOOD-WILL, OR THE COST OF ANY SUBSTITUTE EQUIPMENT, FACILITIES OR SERVICES (EVEN IF DENTALEZ PARTIES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), ARISING OUT OF OR IN CONNECTION WITH (A) THE SERVICE, (B) THESE TERMS OR (C) YOUR MISUSE OF THE SERVICE OR ANY CONTENT AVAILABLE ON OR THROUGH THE SERVICE. THE LIMITATIONS SET FORTH IN THIS SECTION SHALL APPLY REGARDLESS OF THE FORM OF ACTION, WHETHER THE ASSERTED LIABILITY OR DAMAGES ARE BASED ON CONTRACT, INDEMNIFICATION, TORT, STRICT LIABILITY, STATUTE OR ANY OTHER LEGAL OR EQUITABLE THEORY. IF UNDER ANY CIRCUMSTANCES THE AERAS PARTIES ARE FOUND LIABLE TO YOU OR ANY EMPLOYEE, OWNER, DIRECTOR, OFFICER, CONTRACTOR OR THIRD PARTY ACTING ON YOUR BEHALF AND IF THE DISCLAIMER OF DAMAGES HEREUNDER IS NOT ENFORCED FOR ANY REASON, THE DENTALEZ PARTIES’ MAXIMUM AGGREGATE LIABILITY FROM ALL CLAIMS UNDER OR RELATED TO THESE TERMS IS LIMITED TO ONE HUNDRED DOLLARS ($100). TO THE EXTENT ANY APPLICABLE LAW DOES NOT ALLOW THE EXCLUSION OR THE LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE DENTALEZ PARTIES’ LIABILITY WILL BE LIMITED TO THE FURTHEST EXTENT PERMITTED BY LAW. NOTWITHSTANDING THE FOREGOING, THESE DISCLAIMERS HEREIN DO NOT EXCLUDE ANY PRODUCT LIABILITY CLAIMS, STATUTORY CONSUMER RIGHTS, DAMAGES ASSOCIATED WITH PERSONAL INJURY OR RESULTING FROM AERAS INTENTIONAL MISCONDUCT, RECKLESSNESS, FRAUD, OR GROSS NEGLIGENCE

Indemnification.

You agree to defend, indemnify and hold harmless the DentalEZ Parties from and against any and all claims, liabilities, damages, losses, costs and expenses (including, reasonable attorneys’ fees and costs) arising out of or in connection with any of the following:

1. your breach or alleged breach of these Terms;
2. your Submissions;
3. your misuse of the Service;
4. your violation of any laws, rules, regulations, codes, statutes, ordinances or orders of any governmental or quasi-governmental authorities;
5. your violation of the rights of any third party, including any intellectual property right, publicity, confidentiality, property or privacy right;
6. your use of Other Services; or
7. any misrepresentation made by you. DentalEZ reserves the right to assume, at your expense, the exclusive defense and control of any matter subject to indemnification by you. You agree to cooperate with DentalEZ’ defense of any claim. You will not in any event settle any claim without the prior written consent of DentalEZ. This provision does not require you to indemnify us for any unconscionable commercial practice by us or for our fraud, deception, false promise, misrepresentation or concealment, suppression or omission of any material fact in connection with the Service.

Waiver of Injunctive or other Equitable Relief.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, YOU AGREE THAT YOU WILL NOT BE PERMITTED TO OBTAIN AN INJUNCTION OR OTHER EQUITABLE RELIEF OF ANY KIND, SUCH AS ANY COURT OR OTHER ACTION THAT MAY INTERFERE WITH OR PREVENT THE DEVELOPMENT OR EXPLOITATION OF ANY WEBSITE, APPLICATION, CONTENT, SUBMISSIONS, PRODUCT, SERVICE, OR INTELLECTUAL PROPERTY OWNED, LICENSED, USED OR CONTROLLED BY DENTALEZ OR A LICENSOR OF DENTALEZ.

Updates to Terms.

We reserve the right, at any time in our sole discretion, to modify or replace any part of the Terms or Privacy Policy, without prior notice. You agree that we may notify you of any updated Terms or Privacy Policy by posting them on the Service so that they are accessible via a link from the home page, and/or to send you an e-mail to the last e-mail address you provided to us. All such changes are effective immediately when we post them, or such later date as may be specified in the notice of updated Terms or Privacy Policy. If you object to any such changes, your sole recourse is to cease using the Service. Your continued use of the Service will be deemed irrevocable acceptance of any such revisions. Before you continue, you should print and/or save a local copy of the Terms and our Privacy Policy for your records.

General Provisions.

A. You May Cancel Your Account.

You may cancel your Account at any time through the Service or by emailing [email protected] or by contacting your dealer directly. These are the only ways to cancel your Account. Phone requests to cancel your Account will not be accepted. You acknowledge that cancelling your Account will not prevent your equipment from collecting or sending certain equipment performance data to us or dealers sharing information with us in accordance with our Privacy Policy.

B. Data Deletion at Cancellation or Termination.

DentalEZ is under no obligation to store any data or information you submit, upload, or make available to us through the Service and DentalEZ reserves the right to delete your Account and information immediately upon cancellation or termination.

C. Consent or Approval.

No DentalEZ consent or approval may be deemed to have been granted by DentalEZ without being in writing and signed by an officer of DentalEZ.

D. Survival.

The provisions of the Terms, which by their nature should survive termination of your use of the Service, including sections on Service Use (except for the limited license), Unsolicited Submissions, Copyright Infringement, Subscriptions and Products, Customer Support, Other Services, Service Features, Agreement to Arbitrate Disputes and Choice of Law, Disclaimer of Representations and Warranties, Limitations of Our Liability, Indemnification, Waiver of Injunctive or Other Equitable Relief, Updates to Terms, and General Provisions, will survive.

E. Severability; Interpretation; Assignment.

If any provision of the Terms, including these Online Terms or any applicable Additional Terms, is for any reason deemed invalid, unlawful, void, or unenforceable, then that provision will be deemed severable from the Terms, and the invalidity of the provision will not affect the validity or enforceability of the remainder of the Terms. You hereby waive any applicable statutory and common law that may permit a contract to be construed against its drafter. The summaries of provisions and section headings are provided for convenience only and shall not limit the full Terms. DentalEZ may assign its rights and obligations under the Terms, in whole or in part, to any party at any time without any notice. The Terms may not be assigned by you, and you may not delegate your duties under them, without the prior written consent of an officer of DentalEZ.

F. Complete Agreement; No Waiver.

The Terms and the Privacy Policy reflect our complete agreement regarding the Service and supersede any prior agreements, representations, warranties, assurances or discussion related to the Service. Except as expressly set forth in the Terms, (i) no failure or delay by you or DentalEZ in exercising any of rights, powers, or remedies under will operate as a waiver of that or any other right, power, or remedy, and (ii) no waiver or modification of any term of the will be effective unless in writing and signed by the party against whom the waiver or modification is sought to be enforced.

G. International Issues.

DentalEZ controls and operates the Service from the U.S., and DentalEZ makes no representation that the Service is appropriate or available for use beyond the U.S. You agree that the United Nations Convention on Contracts for the International Sale of Goods does not apply to the Terms or to any sale of goods carried out as a result of your use of the Service. Software related to or made available by the Service may be subject to export controls of the U.S., and, except as authorized by law, you agree and warrant not to export or re-export the software to any county, or to any person, entity, or end-user subject to U.S. export controls or sanctions. H. Investigations; Cooperation with Law Enforcement. DentalEZ reserves the right to investigate and prosecute any suspected breaches of the Terms or the Service. DentalEZ may disclose any information as necessary to satisfy any law, regulation, legal process, or governmental request.

California Consumer Rights and Notices.

Residents of California are entitled to the following specific consumer rights information: you may contact the Complaint Assistance Unit of the Division of Consumer Services of the Department of Consumer Affairs by mail at: 1625 North Market Blvd., Suite N 112, Sacramento, California 95834, or by telephone at 916-445-1254. Their website is located at: http://www.dca.ca.gov.

Contact Us.

If you have any questions or comments about the Terms, please contact us:

• By email:
• [email protected]
• By mail:
• Attention: Privacy Officer
• 310 Lindenwood Drive, Suite 100
• Malvern, PA 19355

DENTALEZ Alabama, Inc.

• 2500 Highway 31 South
• Bay Minette, AL 36507
• T: 866-DTE-INFO
• DENTALEZ.COM
• © 2023 DENTALEZ, Inc. DENTALEZ is a registered trademark of DENTALEZ, Inc. Ramvac is a registered trademark of Ramvac Dental
• Products, Inc. AERAS, Inc. is a separate corporation from DENTALEZ, Inc.
• PN: 7717-006B
• December, 2023
• Printed in USA

References

• Thank you for visiting AllaboutDNT.com - Future of Privacy Forum
• JAMS: Mediation, Arbitration and ADR Services

Read User Manual Online (PDF format)

Download This Manual (PDF format)

Download this manual  >>